Service Bulletin – Product
Subject: Fault Code 27 FMI 7 and/or 64 FMI 7 Set Active After ECA Installation
Document Number: TAIB-0996
Date: January 31, 2022
Issue Description:
Customers may experience Fault Code 27 FMI 7 and/or Fault Code 64 FMI 7 setting
Active immediately after Electronic Clutch Actuator (ECA) is reinstalled or replaced.
During ECA removal the Clutch Release Yoke Lower Cross-shaft may partially pull out
of the release yoke. When the ECA is reinstalled or replaced the Lower Cross-shaft
bottoms out in the ECA internal splined drive shaft resulting in a binding condition and
restricting ECA movement.
Containment/Corrective Action:
If the ECA was recently reinstalled or replaced and Fault Code 27 FMI 7 and/or Fault
Code 64 FMI 7 is Active, perform the Field Strategy outlined below to check for a
binding condition between Clutch Release Yoke Lower Cross-shaft and ECA.
Affected Models/Population:
• UltraShift PLUS
• Fuller Advantage Automated
• SmartAdvantage Automated
Field Strategy:
1. Set parking brake and chock wheels.
2. Key off.
3. Loosen clutch housing inspection cover retaining bolt.
4. Using a suitable pry bar, move Clutch Release Yoke toward clutch release
bearing, up and down, review video in link: Spline Shaft Check for Binding
a. If the Clutch Release Yoke does not move freely up and down, go to
Step 5.
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Service Bulletin – Product
b. If the Clutch Release Yoke moves freely up and down, as indicated in
video, and Fault Code 27 FMI 7 and/or 64/7 is Active, go to
troubleshooting guide and complete Fault Code Isolation Procedure.
5. Remove ECA
6. Remove pinch bolt and Lower Cross-shaft.
7. Clean splines on Lower Cross-shaft.
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Service Bulletin – Product
8. Re-install Lower Cross-shaft into Clutch Release Yoke and ensure cross-shaft
is fully seated into Clutch Release Yoke.
9. Install pinch bolt and torque to 35-45 lb-ft (47-61 Nm).
10. Install ECA.
11. Close and secure clutch housing inspection cover and torque to 21-27 lb-in
(2.4-3.1 Nm).
12. Key on with engine off.
13. Connect ServiceRanger.
14. Go To Fault Codes:
a. If Fault Code 27 FMI 7 and/or Fault Code Fault Code 64 FMI 7 is
Inactive, clear fault codes, disconnect ServiceRanger, process complete.
b. If Fault Code 27 FMI 7 and/or Fault Code Fault Code 64 FMI 7 is Active,
go to troubleshooting guide and complete Fault Code Isolation
Procedure.
Warranty Information:
Information only
The material contained in this bulletin is product improvement information. Eaton Corporation is not committed to,
or liable for, canvassing existing products. FSUD: 2022-FSUD-4357
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