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Sameersajid: Objective

Sameer Sajid is seeking a position that allows him to utilize his skills and gain experience. He graduated from Islamic University and holds a CCNA certification. His work experience includes positions as a branch manager at a coffee shop, business consultant, customer service representative at a game store, typing and purchasing representative, and promoter and warehouse assistant for a mobile service provider. He has strong communication, problem-solving, and customer service skills.

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Sameer Sajid
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50 views3 pages

Sameersajid: Objective

Sameer Sajid is seeking a position that allows him to utilize his skills and gain experience. He graduated from Islamic University and holds a CCNA certification. His work experience includes positions as a branch manager at a coffee shop, business consultant, customer service representative at a game store, typing and purchasing representative, and promoter and warehouse assistant for a mobile service provider. He has strong communication, problem-solving, and customer service skills.

Uploaded by

Sameer Sajid
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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SameerSajid

Present Address: Dubai (United Arab Emirates)


Mobile: 055-5860592/ 050-2529549
Email: [email protected]
Visa Status: Employment Visa (Transferable)

OBJECTIVE

To work in an organization where I can use my skills to its benefit and enrich my knowledge, gain
more responsibilities and experience, so that I am in a better position to plan a better future for the
mutual profit of the company and serve as my own self.

EDUCATION

 Graduated from Islamic University.


 Diploma in Cisco Certified Network Assoziation (CCNA).

WORK EXPRIENCE
Booba Coffee Shop (Al Shay Al Asyaawi Cafe)
SAHARA CENTER 04/01/2018 Present.

Branch Manager.

 Performs various duties to assist in filling customers' orders, such as cooking hot cakes
and waffles, boiling eggs, and making toast.
 Cleans and polishes utensils and equipment used in food and beverage preparation.
 May prepare and issue iced beverages, such as coffee, tea, and fountain or bottled drinks,
to be served by counter attendant, lunchroom or coffee shop.

 Clean service or seating areas.


 Check temperatures of freezers, refrigerators, or heating equipment to ensure proper
functioning.
 Describe menu items to customers or suggest products that might appeal to them.
 Order, receive, or stock supplies or retail products.
 Provide customers with product details, such as coffee blend or preparation descriptions.
 Receive and process customer payments.
 Demonstrate the use of retail equipment, such as espresso machines.

Oren’s International Business Consultancy Dubai 2017 (6 months)

"Business/Consultant"
 Carry out research and data collection to understand the organization;
 Conduct analysis.
 Prepare business proposals and presentations.
 Identify issues and form hypotheses and solutions.
 Present findings and recommendations to clients.
 Implement recommendations/solutions and ensure the client receives the necessary assistance
to carry it all out;
 Manage projects and programs.
 Liaise with the client to keep them informed of progress and to make relevant
decisions.
 Develop detailed business plans to drive small or radical changes
 Provide guidance for any occurring problems and issues
 Knowledge of diverse business matters such as IT, Marketing, HR etc.
 Present findings and suggestions to clients with ample justification and practical advice.
 Monitor the communication between various departments to make sure that the customer
service team is getting the information it needs to improve customer satisfaction.
 Submit regular reports to management team about company health and new initiatives in
progress.

Geekay Games L.L.C (Dubai Mall) 2014 to 2016

"Customer Service
Representative"
 Conveys prepaid spiels that describe the product offered by the company.
 Excellent sales and negotiation skills.
 Good communication and 'people skills.
 Confidence and motivation.
 Determination and the drive to work towards targets.
 The ability to work well on your own and also as part of a team.
 Good organizational and time management skills.
 Obtain a record customers information (such as a name, address, number) for follow
up/further reference.
 Make online purchase orders.
 Display the merchandise in the store.
 Keeps management informed by submitting activity and results reports, such as daily call
reports, weekly work plans, and monthly and annual territory analyses.

Arif Khan Typing Services Llc2012 to 2014


"Typest and PurchasingRepresentative"
 Typing of Labor and Immigration Department.
 Knowledge of Emirate ID Department.
 Typing of Medical Health Department.
 Security Equipment Software Installation and Handling.

 Handling inbound telephone queries from colleagues / clients regarding data.


 Coordinating and arranging repairs to office equipment.
 Conducting research on behalf of managers.

"FUTURE TECH MOBILE (Authorized Service Provider)" 2011


"Promoter & Senior Warehouse Assistant"

 Loading and unloading goods from delivery vans or Lorries.


 Checking that the correct quantity and type of goods have been received.
 Recording any damaged, missing or faulty goods.
 Ringing the delivery form once satisfied that the goods are complete.
 Moving the goods to the correct area in the warehouse, either manually or using mechanical
handling equipment.
 Labelling goods.
 Allocating storage space to goods.
 Relocating and re-stacking goods to make space for a new delivery.
 Keeping records (often computerized) of goods, their location and quantity.
 Re-ordering if stock levels fall too low.
 Keepingrecords of goods, which have been picked.

ABILITIES
 Good interpersonal and communication skills.
 Interpersonal and communication (both oral and written) skills;
 Creativity and innovation;
 Problem-solving and strategic planning ability;
 The ability to cope with pressure and challenges;
 Commercial awareness and understanding of business environments.

LANGUAGES
 English
 Arabic
 Urdu/Hindi

DECLARATION
I hereby declare that all the above information is true and correct to the best of my knowledge
and belief.

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