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LU2-Part 1b

This document discusses human-computer interaction and interaction design. It describes the process of interaction design using the double diamond model, which involves discovering requirements, designing solutions, prototyping, and evaluating. It also discusses the main approaches to interaction design, focusing on user-centered design which prioritizes understanding users and iterating designs based on their feedback. Finally, it notes that interaction design ideally involves multidisciplinary teams.

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0% found this document useful (0 votes)
29 views17 pages

LU2-Part 1b

This document discusses human-computer interaction and interaction design. It describes the process of interaction design using the double diamond model, which involves discovering requirements, designing solutions, prototyping, and evaluating. It also discusses the main approaches to interaction design, focusing on user-centered design which prioritizes understanding users and iterating designs based on their feedback. Finally, it notes that interaction design ideally involves multidisciplinary teams.

Uploaded by

munieraanuar01
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 17

TME3423/TMI3053/TMS3843/TMT3683

Human Computer Interaction

Unit 2: Interaction Design – Basic Introduction


Part 1: Introduction to Interaction
The process of interaction design
Approaches to interaction design
Topics
 What is interaction?
 Interaction types
 The process of interaction design
 Approaches to interaction design
 Who is involved in interaction design
 Conceptualizing interaction
 Conceptual models

2
Adapted from Interaction Design Beyond Human Computer Interaction 5 th Edition (Sharp et al, 2019)
The process of interaction design
 The Design Council of the United Kingdom defines the double diamond of
design as follows:

3
The process of interaction design
 The phases in the double diamond of design (The Design Council of the United
Kingdom):

}
 Discover – try gather insights about the problem
 Define – develop a clear brief that frames the design challenge
iterated
 Develop – create, prototype, test and iterate solutions/concepts
 Deliver – finalize, produce and launch the project

 These are common in different design disciplines e.g. interaction design,


graphic design, software design, architectural design, industrial design etc.

4
The process of interaction design
 Interaction design is a process that follows the phases of the
double-diamond of design

 ID has specific activities that focus on:



Discovering requirements
Designing to fulfill the requirements discovered } Discover,
Define


Producing prototype(s) according to the design
Evaluating the prototype(s) } Develop,
Deliver

 Interaction design focuses on users and their goals, and involves


trade-offs to balance conflicting requirements

5
The process of interaction design
 Discovering requirements
 To understand the target users and the support that the product could provide
 Forms the basis of the product’s requirements
 Supports the design and development
 Get from data gathering and analysis (to be discussed in Unit 3)

 Designing to fulfill the requirements discovered


 To propose ideas (called alternatives) to meet the requirements
 Involves conceptual design and concrete design

6
The process of interaction design
 Producing prototype(s) according to the design
 To communicate the designs and potential solutions to users and others involved
 The designs are captured and expressed in forms that can be reviewed, revised and
improved
 An example of these forms is the prototype (a limited version of the final product)

 Evaluating the prototypes


 To determine the usability and acceptability in terms of a variety of criteria
 Evaluation complements and enhances quality assurance and testing to make sure
the final product is fit for its intended purpose

7
The process of interaction design
 The classic simple lifecycle model of ID shows how the four activities of ID are
related

 It incorporates the principles of user-centered design

8
Approaches to interaction design
 There are 4 main approaches to interaction design (Saffer, 2010):
* this is the approach that will be used in this course

User- Activity-
centered centered
design* design

Systems Genius
design design

 The selected approach must be chosen with the design problem taken into
consideration (must fit the design problem)
9
Approaches to ID – user-centered design
 User-centered design
 User is the guide to the designer
 The designer’s role is to translate the users’ needs and goals into a design solution
 “User knows best”
 Users and their goals are the driving force behind product development
 3 principles that form the basis of user-centered approach, by Gould & Lewis
(1985) for “useful and easy to use computer systems”:
 Early focus on users and tasks
 Empirical measurement
 Iterative design

10
Approaches to ID – user-centered design
 User-centered design – Early focus on users and tasks
 First, understand who the users will be
 5 principles:
 Users’ task and goals are the driving force behind the development
 Users’ behaviours and context of use are studied, and the system is designed
to support them
 Users’ characteristics are captured and designed for
 Users are consulted throughout development from earliest phases to the latest
 All design decisions are taken within the context of the users, their activities,
and their environment

11
Approaches to ID – user-centered design
 Empirical measurement
 Specific usability and UX goals should be identified, clearly documented, and
agreed upon at the beginning of the project
 Help designers to choose between alternative designs and check on the progress as
the product is developed
 The goals will allow the product to be empirically evaluated at regular stages
throughout development

12
Approaches to ID – user-centered design
 Iterative design
 Allows designs to be refined based on feedback
 As users and designers discuss, what is needed, what will help, and what is feasible
will emerge
 Activities to inform each other and to be repeated
 Ideas will need to be revised in light of feedback, likely several times
 The solution is rarely gotten right the first time

13
Approaches to ID – others
 Activity-centered design
 Focuses on user behaviour surrounding particular tasks
 User behaviour is more important than their needs and goals

 Systems design
 Structured, rigorous and holistic design approach that focuses on context
 The system (people, computers, objects, devices etc.) is the center of attention
 Users’ role: set the goals of the system

 Genius design
 Relies largely on the experience and creative flair of the designer
 Users’ role: validate the ideas generated by the designer
 Users are not involved during the process itself

14
Who is involved in interaction design?

Source: https://bootcamp.du.edu/blog/ux-designer-career-path/

HCI-Sem1-2020/21 15
Who is involved in interaction design?
 Ideally carried out by multidisciplinary teams
 Engineers, designers, programmers, psychologists, marketing people, artists, product
managers etc.

 It is rarely the case a design team would have all these professionals

 Who to include in a team depends on factors:


 Company’s design philosophy, size, purpose, product line

 Benefits: more ideas generated, more methods developed, more creative and
original designs produced, more perspectives

 Downside: costs, different perspectives, communication, confusion,


misunderstanding, integration

16
Summary
 What is interaction?
 Interaction types
 The process of interaction design
 Approaches to interaction design
 Who is involved in interaction design
 Conceptualizing interaction
 Conceptual models

17

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