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Instrustar FAQ Manual

This document is an FAQ manual for InstruStar electronic technology products. It provides information on the company website URLs, available products and features, functions of the panel interfaces for different product models, supported operating systems, instructions for software and driver installation, solutions to common issues like the oscilloscope not displaying waveforms, spectrum analyzer not displaying waveforms, DDS signal source having no output, measuring incorrect voltages, and how to open oscilloscope file formats saved by the software. Contact information is provided for technical support if issues cannot be resolved.

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neinho oliveira
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118 views5 pages

Instrustar FAQ Manual

This document is an FAQ manual for InstruStar electronic technology products. It provides information on the company website URLs, available products and features, functions of the panel interfaces for different product models, supported operating systems, instructions for software and driver installation, solutions to common issues like the oscilloscope not displaying waveforms, spectrum analyzer not displaying waveforms, DDS signal source having no output, measuring incorrect voltages, and how to open oscilloscope file formats saved by the software. Contact information is provided for technical support if issues cannot be resolved.

Uploaded by

neinho oliveira
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Instrustar FAQ Manual V1.

InstruStar Electronic Technology

2021-03-11
1. Which company URL is it?
Chinese websites and forums: http://www.instrustar.com
English websites and forums: http://english.instrustar.com
Provide download software, instructions and tutorial services; Forum to provide corresponding
products related to the discussion services;
Chinese software download link:
http://www.instrustar. com /download_detail.asp?nid=1536
English software download link:
http://english.instrustar.com/download_detail.asp?nid=1536
Chinese User Guide download link:
http://www.instrustar.com/download_detail.asp?nid=1542
English User Guide download link:
http://english.instrustar.com/download_detail.asp?nid=1542
2. What products are available and what features are available?
Oscilloscope Table :

3. What's the function of the panel interface?


ISDS205A/ISDS210A/ISDS220A/ISDS2062A Interface

Oscilloscope Oscilloscope Benchmark 1K


CH1 channel CH2 channel 2Vpp square wave
Power Led USB

ISDS205B/ISDS210B/ISDS220B/ISDS2062B Interface

Oscilloscope Oscilloscope Benchmark 1K


DDS Output
CH1 channel CH2 channel 2Vpp square wave

DDS Amplitude adjust DDS Bias adjust Power Led USB

ISDS205C Interface

Oscilloscope Oscilloscope
Logic Analyzer interface
CH1 channel CH2 channel

Benchmark 1K Saleae Logic


Power Led USB
2Vpp square wave Multi VirAnalyzer Switch

ISDS205X Interface
Oscilloscope Oscilloscope Benchmark 1K
DDS Output
CH1 channel CH2 channel 2Vpp square wave

Saleae Logic
Logic Analyzer interface Power Led USB
Multi VirAnalyzer Switch

4. Support System
Xp, Win7 (32), Win7 (64), Win8 (32), Win8 (64), Win10 (32), Win10 (64).
5. Software and drive installation
software and driver installation and solutions to installation failures, refer to the "Software and
driver installation .pdf"
6. Oscilloscope does not have a waveform display
6.1 Check that devices are correctly identified in Device Manager
6.2 Check that the channels CH1 and CH2 are checked and open
6.3 Try downloading the latest version of the software on the official website
6.4 If it is a desktop computer, please use the USB port behind the chassis, the front USB port
stability is not good
6.5 Try changing the usb port
6.6 Try changing the usb line
6.7 Try another computer
6.8 Try upgrading your computer's motherboard drive to the latest version
7. Spectrum Analyzer does not have a waveform display
Simplified Version - Check if FFT1 and FFT2 are checked in the spectrometer interface
Professional Version - Check The Wave Processing page on the right, FFT1, FFT2 is checked
Check that the Oscilloscope channels CH1 and CH2 are checked and open
Check that the Spectrometer data source is selected correctly
8. DDS signal source has no output
8.1 ISDS205B、ISDS210B、ISDS220B、ISDS2062B Please adjust the knob next to the usb
port;
ISDS205X Please adjust the amplitude and bias adjustment area of the software interface
8.2 Try a different BNC line, or use a probe to measure the outlet directly in the middle of the
BNC head
9. The voltage measured is not correct
9.1 The measured voltage difference is about 10 times;
Please check if the switch on the probe is in the X10 position and put it on the X1
9.2 There is a difference in the voltage measured, but not much;
The Oscilloscope is a low-digit ADC stereotype that is not as accurate in measuring voltage as
a meter.
The software channel has a calibration function, you can follow the instruction manual
calibration, improve accuracy.
10. How to open the OSC format saved by the software
10.1 You can open it directly with our software
10.2 Menu-Help-User Guide have osc format pdf , according this file you can resolve the osc
file yourself
11. If you are unable to resolve the issue, please contact us after-sales
Official website/forum: http://www.instrustar.cn
http://www.instrustar.com
Phone: +86-0451-57668072
Email: [email protected]

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