TOPIC 1

Scenario: Working conditions

I’m going to describe a situation  Safety equipment

“A company is planning to improve working  Lighting

 Individual space
conditions. Talk together about ways of
 Drinking water
improving conditions and decide three best
 Washroom facilities
conditions”  First aid facilities
Here are some ideas to help you.

A: Shall I start?

B: Yes, please go ahead.

A: My company is planning to improve working conditions. Can you give some

suggestions which are helpful for us ?

B: What do you think of the lighting?

A: I totally agree with your opinion because the proper lighting in the office is essential

as it directly affects employees’ performances and happinesses. Additionally, it helps

employees stay more focused, enhance visibility, and reduce eye strain.

B: I think your company should improve the individual space.

A: I share your opinion because any employee wants to work in an individual and

extremely comfortable space to unleash their creativities, without constraints or

pressure to focus on completing their work well.

B: How about the washroom facilities?

A: Last but not least is the washroom facilities. Because the condition of the washroom

facilities can have a direct impact on employees’ morale. A clean, comfortable, and

well-equipped washroom sends a message that the company cares about the well-

being and comfort of its employees. Employees who feel valued and respected are

more likely to be motivated, engaged, and productive. So my company should

improve the lighting, the individual space and the washroom facilities. Thank you for

your suggestions.

B: It is my pleasure. I hope your company will have good working conditions to work

effectively. I have to go now, see you later.

A: Bye for now.

TOPIC 2

Scenario: New product promotion

I’m going to describe a situation  Advertising
“A company is planning to promote a new  Market research
product. Talk together about the points the  Distribution
company needs to think about and decide three  Price
things the company should do first”  Packaging
Here are some ideas to help you.  Target customers

A: Shall I start?

B: Yes, please go ahead.

A: My company is planning to promote a new product. Can you give some suggestions

which are helpful for us ?

B: What do you think of the advertising?

A: I totally agree with your opinion because the advertising helps customers easily

find information about a new product. Additionally, it is also an effective support tool

for sales activities and reducing distribution costs for my company.

B: I think your company should identify target customers.

A: I share your opinion because identifying target customers helps the company save

maximum costs of marketing activities by localizing suitable beneficiary and focusing

on them.

B: How about the price?

A: Last but not least is the pricing strategies. Because the price creates the first

impression for customers. Having an ideal price convinces customers to choose our

product over our competitors. Pricing in marketing is key in determining sales

profitability. It drives sales and builds customers' loyalty. So my company should have

effective pricing strategies, the advertising and identify target customers first. Thank

you for your suggestions.

B: It is my pleasure. I hope your company will achieve a satisfactory sales number for

the new product. I have to go now, see you later.

A: Bye for now.

TOPIC 3

Scenario: A two-day induction course

I’m going to describe a situation  General Manager
“You have been asked to organise a 2-day  Secretaries
induction course to improve a new employee to  Personnel Department
the company. Talk together about the people,  Production Managers
places and other things that he/she needs to get  Canteen
to know and decide which are the three most  Meeting room
important for the 1st day”
Here are some ideas to help you.

A: Shall I start?

B: Yes, please go ahead.

A: I have been asked to organise a 2-day induction course to improve a new employee

to the company. Can you give some suggestions which are helpful for me?

B: What do you think of the Personnel Department?

A: I totally agree with your opinion because the Personnel Department is responsible

for recruiting, training and developing employees, managing salaries and benefits,

and company policies about personnel. It plays an important role in building a team

of high-quality employees and meeting the needs of the business.

B: I think that new employee needs to get to know the company’s cateen.

A: I share your opinion because it is a place to deliver a range of healthy and nutritious

food and drink for our workforce. A clean, comfortable and well-equipped canteen

sends a message that the company cares about the well-being and comfort of its employees.

B: How about the General Manager?

A: Last but not least is the General Manager. Because they will make decisions related

to strategies and plans to ensure smooth business operations. Building a positive

working relationship with them helps us better understand their goals and priorities.

Thank you for your suggestions.

B: It is my pleasure. I hope you will organize a productive induction course with your

new employee. I have to go now, see you later.

A: Bye for now.

TOPIC 4

Scenario: Office Reorganizing

I’m going to describe a situation  Furniture to keep/replace
“You have been asked to put forward ideas  Space
for reorganizing your office. Talk together  Noise
about the possible layout, furniture and  Number of phones and printers
advantages and disadvantages of your  Light
ideas, and decide the three best things”  Windows
Here are some ideas to help you.

A: Shall I start?

B: Yes, please go ahead.

A: I have been asked to put forward ideas for reorganizing our office. Can you give

some suggestions which are helpful for me ?

B: What do you think of the light?

A: I totally agree with your opinion because the proper lighting in the office is essential

as it directly affects employees’ performances and happinesses. Additionally, it helps

employees stay more focused, enhance visibilities, and reduce eye strain.

B: I think your office should reorganize the space.

A: I share your opinion because reorganizing the space can be the catalyst that inspires

employees to breathe new life into the office. It can stimulate employees' creativities.

B: How about the windows?

A: Last but not least is the windows. Because expanding the windows in the office is a

fairly simple way to maximize natural light. It makes the office more spacious and

brighter. So my office should reorgnize the light, the space and the windows. Thank

you for your suggestions.

B: It is my pleasure. I hope your office will be properly reorganized to bring about

work efficiency. I have to go now, see you later.

A: Bye for now.

TOPIC 5

Scenario: A one-day visit

I’m going to describe a situation  Sightseeing activity
“Your company is going to receive a one-  Giving presentation
day visit of businesspeople from abroad.  Having dinner with your company’s
Talk together about some of the things they managers
could do during their visit and decide the  Threate visit
three best things”  Group looking at assembly line
Here are some ideas to help you.  Board meeting

A: Shall I start?

B: Yes, please go ahead.

A: My company is going to receive a one-day visit of businesspeople from abroad. Can

you give some suggestions which are helpful for us ?

B: What do you think of group looking at assembly line?

A: I totally agree with your opinion because it helps the businesspeople from abroad

have a realistic view of the production line as well as the process of creating products

that meet quality standards.

B: I think they should have dinner with your company’s managers.

A: I share your opinion because it can build relationships and improve communication

within the work. Having dinner can foster a sense of camaraderie and create

opportunities for informal problem-solving and brainstorming.

B: How about sightseeing activity?

A: Last but not least is sightseeing activity. Through sightseeing activity, they can

understand the culture there. Culture can affect business decisions, build

relationships, and drive our business. Thank you for your suggestions.

B: It is my pleasure. I hope your company will thoughtfully and professionally

welcome those businesspeople. I have to go now, see you later.

A: Bye for now.