FortiVoice™ Enterprise Phone Systems

FVE-20E2/4, 50E6, 100E, 200F8, 300E-T, 500E-T2, 500E-T4, 1000E, 1000E-T, 2000E-T2, 3000E and VM

The FortiVoice Enterprise IP PBX voice solutions give you total call control and sophisticated communication
features for excellent customer service and efficient employee collaboration. Powerful, affordable and simple,
FortiVoice Enterprise systems deliver powerful features and value to offices with up to 10,000 phone users.
FortiVoice phone systems include everything you need to handle calls professionally, control
communication costs and stay connected everywhere.

Built-in fundamentals Highlights

FortiVoice Enterprise systems include all the fundamentals of
­enterprise-class voice communications, with no additional licenses
to buy or cards to install. Auto attendants, auto provisioning, §§ Built-in features, including auto
line/extension appearance, ring groups, user privileges, call queue, ­attendants, music on hold, remote
call barge, multilocation integration and much more are built-in. ­extensions and much more
FortiVoice systems are easy to purchase, easy to install and easy §§ Auto provisioning
to manage, so you save the headaches that come with most §§ High Availability
­enterprise phone systems.
§§ Web-based management,
User appeal user interfaces
Your people will like it too. The FortiVoice personal web portal lets §§ Operator console
your staff view their call logs, configure and manage their own
§§ Real-time call status monitoring,
messaging and access other features. Your employees get control
line/extension appearance
over their phones, and your IT staff get a break from having to
configure every little change. §§ Fax service
§§ Rule-based dial plan
§§ Call recording

FORTIVOICE AWARDS

DATA SHEET
FortiVoice™ Enterprise Phone Systsems

FEATURES
Key Features and Benefits
Multiple line types Support for PRI (T1/E1) digital lines, VoIP and traditional analog lines, depending on the model.
Multilocation networking Integrates multiple locations, around the block or across the country with no long-distance charges.
Rich call features Line/extension appearance, call queue, call barge, phone profile, ring group, call recording, rule-based dial plan,
individual/group voicemail, and much more.
Flexibility Multiple mode scheduling, flexible number management, re-assignable extensions, and caller ID modification.
Ease of configuration Visual auto attendant config, built-in DHCP server, auto phone provisioning and web-based management and
user web portal.
Comprehensive system Real-time call status monitoring, call statistics, call logs, and call reports, and network traffic capture.
monitoring

HARDWARE

FortiVoiceEnterprise 1000E-T

1 2 3 4 5 6
Interfaces
1. 1x Console Port 4. 1x Analog Extension (FXS)
2. 2x USB Ports 5. 1x PRI (T1/E1)
3. 4x 10/100/1000 RJ45 Ports 6. 4x Traditional Telephone Lines (FXO)

DEPLOYMENT
FortiVoice Enterprise

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 FortiVoice™ Enterprise Phone Systsems

FEATURES

Core PBX features

§§ SIP/PRI/PSTN trunk §§ Call conference/bridge §§ Automatic hotline (direct call)
§§ T1/E1/R2 signaling §§ Call forward §§ User privileges
§§ SIP/analog extensions §§ Call hold / transfer / park / pickup §§ Personal and system speed dial
§§ Remote extensions §§ Paging to selected phones §§ Personal blacklist
§§ External IP extensions §§ Intercom §§ Music on hold — audio files
§§ Auto attendants §§ Follow-me §§ Music on hold — live stream
§§ Dial-by-name directory §§ Rule-based dial plan §§ Real-time call status monitoring
§§ Individual voicemail §§ Scheduled call handling §§ Line/extension appearance
§§ Group voicemail §§ Direct inward dialing §§ Call detail record logging
§§ Voicemail to e-mail §§ Caller-based direct inward dialing §§ SIP over TLS/SRTP
§§ Ring groups §§ Caller ID modification §§ Password policy enforcement

Enhanced features
§§ Fax over SIP/PRI/PSTN §§ Web-based directory lookup §§ Look up centralized phone book
§§ Fax to e-mail §§ LDAP authenticate from phones
§§ Fax archive and remote storage §§ Hot desking §§ Network traffic capture
§§ Web-based management interface §§ Virtual numbers §§ Enhanced CDR
§§ Click-to-dial §§ Synchronizing phone book between §§ Alert email for system events
§§ Automatic fax detection multiple offices §§ Multilingual
§§ Auto-provisioning §§ Mutilocation: office peers

FortiVoice Enterprise dashboard

3
FortiVoice™ Enterprise Phone Systsems

FEATURES

FEATURES FVE-20E2/4 FVE-50E6 FVE-100E FVE-200F8 FVE-300E-T FVE-500E-T2 / T4 FVE-1000E FVE-1000E-T FVE-2000E-T2 FVE-3000E
Advanced Call Features
Reminder/Wake-up call • • • • • • • •
Call queue • • • • • • • •
Call barge • • • • • • • •
Call recording • • • • • • • •
Operator console • • • • • • • • • •
Advanced Network
Voice QoS • • • • • • • • • •
SRTP • • • • • • • • • •
DHCP server • • • • • • • • • •
High availability (HA) • • • • • • • •
NAS support • • • • • • • •
802.1Q VLAN • • • • • • • • • •
SNMP • • • • • • • • • •
Advanced Management
Command line interface (CLI) • • • • • • • • • •
Password policy/audit • • • • • • • • • •
Schedule backup • • • • • • • • • •
Role-based management • • • • • • • •
SMDR • • • • • • • •
Remote logging • • • • • • • •
Call report • • • • • • • •
User portal • • • • • • • •
Customizable web appearance • • • • • • • •
Additional Licensed Features
Hotel/property management • • • • • • • •
Call center • • • • • • • •

FEATURES FVE-VM-50 FVE-VM-100 FVE-VM-200 FVE-VM-500 FVE-VM-2000 FVE-VM-5000 FVE-VM-10000

Advanced Call Features
Reminder/Wake-up call • • • • • •
Call queue • • • • • •
Call barge • • • • • •
Call recording • • • • • •
Operator console • • • • • • •
Advanced Network
Voice QoS • • • • • • •
SRTP • • • • • • •
DHCP server • • • • • • •
High availability (HA) • • • • • •
NAS support • • • • • •
802.1Q VLAN • • • • • • •
SNMP • • • • • • •
Advanced Management
Command line interface (CLI) • • • • • • •
Password policy/audit • • • • • • •
Schedule backup • • • • • • •
Role-based management • • • • • •
SMDR • • • • • •
Remote logging • • • • • •
Call report • • • • • •
User portal • • • • • •
Customizable web appearance • • • • • •
Additional Licensed Features
Hotel/property management • • • • • •
Call center • • • • • •

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 FortiVoice™ Enterprise Phone Systsems

SPECIFICATIONS

FVE-20E2 FVE-20E4 FVE-50E6 FVE-100E FVE-200F8 FVE-300E-T FVE-500E-T2

Hardware Specifications
PRI (T1/E1) 0 0 0 0 0 1 2
Traditional telephone lines (FXO) 2 4 6 0 8 0 0
Analog extensions (FXS) 2 0 2 0 0 0 0
Network interfaces (RJ45) 2 2 2 4 2 5 5
Total hard drive capacity 8 GB 8 GB 8 GB 500 GB 500 GB 500 GB 500 GB
Hardware form factor Desktop Desktop Desktop Desktop Rack Mount (1U) Rack Mount (1U) Rack Mount (1U)

Dimensions
Height x width x length (inches) 1.13 x 4.55 x 6.75 1.13 x 4.55 x 6.75 1.13 x 4.55 x 6.75 1.61 x 8.27 x 5.24 1.73 x 17.01 x 10.63 1.73 x 17.01 x 10.63 1.73 x 17.01 x 10.63
Height x width x length (mm) 29 x 116 x 172 29 x 116 x 172 29 x 116 x 172 41 x 210 x 33 44 x 432 x 270 44 x 432 x 270 44 x 432 x 270
Weight 1.4 lbs (0.61 kg) 1.4 lbs (0.61 kg) 1.4 lbs (0.61 kg) 2.6 lbs (1.2 kg) 10 lbs (4.54 kg) 10 lbs (4.54 kg) 10 lbs (4.54 kg)

Capacity
VoIP trunks 4 4 8 16 24 30 50
Extensions 20 20 50 100 200 300 500
Concurrent calls 8 8 15 30 32 60 110
Auto attendants 2 2 2 10 15 20 20
Conference bridges 2 2 2 8 10 12 12
Conference attendees per bridge 6 6 6 8 10 12 12
Maximum call center agents N/A N/A N/A 10 20 30 55
Codec support Audio: G.711 μ-law/A-law, G.729a, G.722, G.726 Video: H.263, H.264

FVE-500E-T4 FVE-1000E FVE-1000E-T FVE-2000E-T2 FVE-3000E

Hardware Specifications
PRI (T1/E1) 4 0 1 2 0
Traditional telephone lines (FXO) 0 0 4 0 0
Analog extensions (FXS) 0 0 1 0 0
Network interfaces (RJ45) 5 4 4 4 4
Total hard drive capacity 500 GB 1 TB 1 TB 1 TB 2x 1 TB (Raid 0/1)
Hardware form factor Rack Mount (1U) Rack Mount (1U) Rack Mount (1U) Rack Mount (1U) Rack Mount (1U)

Dimensions
Height x width x length (inches) 1.73 x 17.01 x 10.63 1.77 x 17.06 x 13.86 1.77 x 17.06 x 13.86 1.77 x 17.06 x 13.86 1.70 x 17.10 x 14.30
Height x width x length (mm) 44 x 432 x 270 45 x 433 x 352 45 x 433 x 352 45 x 433 x 352 44 x 435 x 364
Weight 10 lbs (4.54 kg) 15.4 lbs (6.98 kg) 16 lbs (7.26 kg) 16 lbs (7.26 kg) 16.1 lbs (7.3 kg)

Capacity
VoIP trunks 50 100 100 200 300
Extensions 500 1,000 1,000 2,000 3,000
Concurrent calls 110 150 150 300 450
Auto attendants 40 60 60 100 100
Conference bridges 12 20 20 50 50
Conference attendees per bridge 12 16 16 18 30
Maximum call center agents 55 75 75 150 225
Codec support Audio: G.711 μ-law/A-law, G.729a, G.722, G.726 Video: H.263, H.264

FortiVoice enterprise business phone systems are supported for use in various regions. For up-to-date availability information, visit www.fortivoice.com/availability.html.

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FortiVoice™ Enterprise Phone Systsems

SPECIFICATIONS

VM-50 VM-100 VM-200 VM-500 VM-2000 VM-5000 VM-10000

Hardware Specifications
vCPU (Recommended) 1 1 2 2 4 8 16
RAM (Recommended) 2 GB 2 GB 4 GB 8 GB 16 GB 16 GB 32 GB
Network interfaces 4 4 4 4 4 4 4
Total hard drive capacity * up to 8 TB up to 8 TB up to 8 TB up to 8 TB up to 8 TB up to 8 TB up to 8 TB
Hardware form factor Software Software Software Software Software Software Software

Capacity
VoIP trunks 8 16 24 50 200 500 1000
Extensions 50 100 200 500 2000 5000 10000
Concurrent calls 15 30 36 75 300 800 1500
Auto attendants 5 10 10 20 100 100 100
Conference bridges 2 8 10 12 50 50 50
Conference attendees per bridge 12 12 12 12 18 50 50
Maximum call center agents N/A 10 20 55 150 300 500
Codec support Audio: G.711 μ-law/A-law, G.729a, G.722, G.726 Video: H.263, H.264
* Minimum 50 GB

ORDER INFORMATION

Product SKU Description

FortiVoiceEnterprise 20E2 FVE-20E2 FortiVoiceEnterprise 20E2, 2x 10/100 ports, 2x FXO, 2x FXS, 8 GB storage, 20 extensions, 4 VoIP trunks.
FVE-20E2-BDL-311-DD Hardware plus 1 year 8x5 FortiCare
FC-10-FVE21-311-02-DD 8x5 FortiCare Contract
FC-10-FVE21-247-02-DD 24x7 FortiCare Contract
FortiVoiceEnterprise 20E4 FVE-20E4 FortiVoiceEnterprise 20E4, 2x 10/100 ports, 4x FXO, 8 GB storage, 20 extensions, 4 VoIP trunks.
FVE-20E4-BDL-311-DD Hardware plus 1 year 8x5 FortiCare
FC-10-FVE21-311-02-DD 8x5 FortiCare Contract
FC-10-FVE21-247-02-DD 24x7 FortiCare Contract
FortiVoiceEnterprise 50E6 FVE-50E6 FortiVoiceEnterprise 50E6, 2x 10/100/1000 ports, 1x 8 GB storage, 50 extensions, 8 VoIP trunks.
FVE-50E6-BDL-311-DD Hardware plus 1 year 8x5 FortiCare
FC-10-FVE50-311-02-DD 8x5 FortiCare Contract
FC-10-FVE50-247-02-DD 24x7 FortiCare Contract
FortiVoiceEnterprise 100E FVE-100E FortiVoiceEnterprise 100E, 4x 10/100/1000 ports, 1x 500 GB storage, 100 extensions, 15 VoIP trunks.
Call Center and Hotel licenses supported.
FVE-100E-BDL-311-DD Hardware plus 1 year 8x5 FortiCare
FC-10-FVE10-311-02-DD 8x5 FortiCare Contract
FC-10-FVE10-247-02-DD 24x7 FortiCare Contract
FortiVoiceEnterprise 200F8 FVE-200F8 FortiVoiceEnterprise 200F8, 5x 10/100/1000 ports, 8x FXO, 1x 500 GB Storage, 200 extensions, 24 VoIP trunks.
Call Center and Hotel licenses supported.
FVE-200F8-BDL-311-DD Hardware plus 1 year 8x5 FortiCare
FC-10-F8200-311-02-DD 8x5 FortiCare Contract
FC-10-F8200-247-02-DD 24x7 FortiCare Contract
FortiVoiceEnterprise 300E-T FVE-300E-T FortiVoiceEnterprise 300E-T, 5x 10/100/1000 ports, 1x PRI, 1x 500 GB storage, 300 extensions, 30 VoIP trunks.
Call Center and Hotel licenses supported.
FVE-300E-T-BDL-311-DD Hardware plus 1 year 8x5 FortiCare
FC-10-FVE32-311-02-DD 8x5 FortiCare Contract
FC-10-FVE32-247-02-DD 24x7 FortiCare Contract
FortiVoiceEnterprise 500E-T2 FVE-500E-T2 FortiVoiceEnterprise 500E-T2, 5x 10/100/1000 ports, 2x PRI, 1x 500 GB storage, 500 extensions, 50 VoIP trunks.
Call Center and Hotel licenses supported.
FVE-500E-T2-BDL-311-DD Hardware plus 1 year 8x5 FortiCare
FC-10-FVE53-311-02-DD 8x5 FortiCare Contract
FC-10-FVE53-247-02-DD 24x7 FortiCare Contract
FortiVoiceEnterprise 500E-T4 FVE-500E-T4 FortiVoiceEnterprise 500E-T4, 5x 10/100/1000 ports, 4x PRI, 1x 500 GB storage, 500 extensions, 50 VoIP trunks.
Call Center and Hotel licenses supported.
FVE-500E-T4-BDL-311-DD Hardware plus 1 year 8x5 FortiCare
FC-10-FV5T4-311-02-DD 8x5 FortiCare Contract
FC-10-FV5T4-247-02-DD 24x7 FortiCare Contract

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 FortiVoice™ Enterprise Phone Systsems

ORDER INFORMATION

Product SKU Description

FortiVoiceEnterprise 1000E FVE-1000E FortiVoiceEnterprise 1000E, 4x 10/100/1000 ports, 1x 1 TB storage, 1000 extensions, 100 VoIP trunks.
Call Center and Hotel licenses supported.
FVE-1000E-BDL-311-DD Hardware plus 1 year 8x5 FortiCare
FC-10-FVE11-311-02-DD 8x5 FortiCare Contract
FC-10-FVE11-247-02-DD 24x7 FortiCare Contract
FortiVoiceEnterprise 1000E-T FVE-1000E-T FortiVoiceEnterprise 1000E-T, 4x 10/100/1000 ports, 1x PRI, 4x FXO, 1x FXS, 1x 1 TB storage, 1,000 extensions, 100 VoIP trunks.
Call Center and Hotel licenses supported.
FVE-1000E-T-BDL-311-DD Hardware plus 1 year 8x5 FortiCare
FC-10-FVE12-311-02-DD 8x5 FortiCare Contract
FC-10-FVE12-247-02-DD 24x7 FortiCare Contract
FortiVoiceEnterprise 2000E-T2 FVE-2000E-T2 FortiVoiceEnterprise 2000E-T2, 4x 10/100/1000 ports, 2x PRI, 1x 1 TB storage, 2,000 extensions, 200 VoIP trunks.
Call Center and Hotel licenses supported.
FVE-2000E-T2-BDL-311-DD Hardware plus 1 year 8x5 FortiCare
FC-10-FVE20-311-02-DD 8x5 FortiCare Contract
FC-10-FVE20-247-02-DD 24x7 FortiCare Contract
FortiVoiceEnterprise 3000E FVE-3000E FortiVoiceEnterprise 3000E, 4x 10/100/1000 ports, 2x 1 TB storage with RAID 1 or 0, 3,000 extensions, 300 VoIP trunks;
optional redundant PSU. Call Center and Hotel licenses supported.
FVE-3000E-BDL-311-DD Hardware plus 1 year 8x5 FortiCare
FC-10-FVE30-311-02-DD 8x5 FortiCare Contract
FC-10-FVE30-247-02-DD 24x7 FortiCare Contract

Related Products
FortiVoiceEnterprise-VM-50 FVE-VM-50 FortiVoiceEnterprise-VM-50 software supports 50 extensions and 8 VoIP trunks.
FC-10-F0V50-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
FortiVoiceEnterprise-VM-100 FVE-VM-100 FortiVoiceEnterprise-VM-100 software supports 100 extensions and 16 VoIP trunks. Call Center and Hotel licenses supported.
FC-10-F0100-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
FortiVoiceEnterprise-VM-200 FVE-VM-200 FortiVoiceEnterprise-VM-200 software supports 200 extensions and 24 VoIP trunks. Call Center and Hotel licenses supported.
FC-10-F0200-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
FortiVoiceEnterprise-VM-500 FVE-VM-500 FortiVoiceEnterprise-VM-500 software supports 500 extensions and 50 VoIP trunks. Call Center and Hotel licenses supported.
FC-10-F0500-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
FortiVoiceEnterprise-VM-2000 FVE-VM-2000 FortiVoiceEnterprise-VM-2000 software supports 2,000 extensions and 200 VoIP trunks. Call Center and Hotel licenses supported.
FC-10-F0V2K-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
FortiVoiceEnterprise-VM-5000 FVE-VM-5000 FortiVoiceEnterprise-VM-5000 software supports 5,000 extensions and 500 VoIP trunks. Call Center and Hotel licenses supported.
FC-10-FVM50-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
FortiVoiceEnterprise-VM-10000 FVE-VM-10000 FortiVoiceEnterprise-VM-10000 software supports 10,000 extensions and 1,000 VoIP trunks. Call Center and Hotel licenses supported.
FC-10-FVM100-248-02-DD FortiCare, 24x7 phone, OS updates: Renewals
Rack Mount Tray SP-RACKTRAY-01 Rack mount tray for FG-30D, FG-40C, FG-50/51E, FG-60C, FG-60D/-POE, FG-70D, FG-80D, FG-90D/-POE, FAD-100E, FRC-100D,
FWB-100D, FML-60D and FVE-100E.
FortiVoiceEnterprise 3000E PSU SP-FAD700-PS AC power supply for FAD-700D, FAD-400D, FDB-500D, FWN-1000B, FAC-400E, FCH-400E, FML-400E, FWB-600B and FVE-3000E.

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Tel: +1.408.235.7700 Tel: +1.954.368.9990
www.fortinet.com/sales

Copyright© 2018 Fortinet, Inc. All rights reserved. Fortinet®, FortiGate®, FortiCare® and FortiGuard®, and certain other marks are registered trademarks of Fortinet, Inc., in the U.S. and other jurisdictions, and other Fortinet names herein may also be registered and/or common law trademarks of Fortinet. All other
product or company names may be trademarks of their respective owners. Performance and other metrics contained herein were attained in internal lab tests under ideal conditions, and actual performance and other results may vary. Network variables, different network environments and other conditions may affect
performance results. Nothing herein represents any binding commitment by Fortinet, and Fortinet disclaims all warranties, whether express or implied, except to the extent Fortinet enters a binding written contract, signed by Fortinet’s General Counsel, with a purchaser that expressly warrants that the identified product
will perform according to certain expressly-identified performance metrics and, in such event, only the specific performance metrics expressly identified in such binding written contract shall be binding on Fortinet. For absolute clarity, any such warranty will be limited to performance in the same ideal conditions as in
Fortinet’s internal lab tests. In no event does Fortinet make any commitment related to future deliverables, features or development, and circumstances may change such that any forward-looking statements herein are not accurate. Fortinet disclaims in full any covenants, representations, and guarantees pursuant
hereto, whether express or implied. Fortinet reserves the right to change, modify, transfer, or otherwise revise this publication without notice, and the most current version of the publication shall be applicable.
FST-PROD-DS-FV2HR3 FVE-DAT-R27-201808