AEQ AoIP Users Manual
AEQ AoIP Users Manual
AEQ AoIP Users Manual
Routing System
IP-based multi-channel audio network
• ATRIUM Console: XC24 boards and ATX CTL / ATX MTR modules.
• ARENA Console: BC2214 & BC2224 boards.
• X_CORE/BC2000D/CONEXIA Matrix: XC24 / BC2214 & BC2224 boards.
• FORUM IP Console: FR14 boards.
• FORUM LITE Console.
• CAPITOL IP Console.
• NETBOX 32 AD Audio Interface.
• NETBOX 8 AD Audio Interface.
• NETBOX 4 MH Audio Interface.
• NETBOX DSP Matrix.
• CrossNET Matrix.
• TP8000 Panels.
• OLYMPIA 3 Commentary Unit.
• PHOENIX VENUS V3 Audiocodec.
• SYSTEL IP 16 VoIP ON AIR Telephone System.
• Automation Suite AudioPlus.
• Dante Virtual Soundcard.
USER´S MANUAL
ED. 10/21
V. 1.1 - 10/06/2022
Using off-the-shelf routing equipment to send audio over IP in small to medium-sized systems
offers cost advantages over synchronous solutions using AES-10 (MADI) or TDM buses. These
have higher capacity, but require powerful hardware. Besides, large TDM systems can reduce
their cost and at the same time increase their flexibility when they are combined with IP audio
links to connect a few circuits with a central router.
That’s why, when developing the IP audio routing system at AEQ, we have created not only IP
connection devices for the digital consoles, but also connection panels that allow for audio input
and output installation wherever it’s necessary, as well as access boards for the AEQ
X_CORE/BC2000D router.
On the other hand, AEQ insists on offering interoperability with third party devices for the
convenience of our customers. Because of that, the solution we now present is based on
AUDINATE’s technology that is operating with extraordinary performance, making our systems
100% compatible with a wide selection of equipment for Broadcast, Recording Studios and
Professional Audio (see full listing at www.audinate.com).
At the same time, in the near future we are open to adapt this solution to other technologies that
are currently under development, in order to be compatible with other manufacturers, as they
start to become mature and widely available.
1.2.1. ATRIUM Console / X_CORE - CONEXIA Matrix. XC24 boards and ATX CTL / ATX
MTR modules.
XC24 AoIP boards are designed to be installed in X_CORE frames used in AEQ ATRIUM digital
mixing consoles and AEQ X_CORE-TITAN / CONEXIA routers. This board has two Ethernet
ports (LAN1 and LAN2) with activity LEDs and allows you to connect via IP up to 64 input and
64 output channels to/from the X_CORE internal TDM bus system.
In order to build a large sized router, a X_CORE frame can be equipped with as many XC24
boards as needed; they can be connected to one or several Gigabit Ethernet networks, enabling
TDM-IP "hybrid" routers with great flexibility.
In the case of AEQ ATRIUM consoles there are 2 additional modules with AoIP connectivity:
• ATX CTL: control module that uses an AoIP Dante link to transport self-control
microphone and control headphones between the module and the X_CORE frame. It
has 8 input and 8 output channels.
• ATX MTR: optional module that allows the measurement of stereo signals phase
correlation and loudness measurement and that receives the signal to be measured
through an AoIP Dante link. It has 2 input and 2 output channels.
BC2214 and BC2224 AoIP boards are designed to be installed in BC2000D frames used in
AEQ ARENA digital mixing consoles and AEQ BC2000D-TITAN / CONEXIA routers. Both
boards have two Ethernet ports (LAN1 and LAN2) with activity LEDs.
BC2214 board allows you to connect via IP up to 32 input and 32 output channels to/from the
BC2000D internal TDM bus system. This is enough to provide IP connectivity to an ARENA
console in a network, what is equivalent to an up to 512x512 channels IP matrix.
BC2224 board allows you to connect via IP up to 64 input and 64 output channels to/from the
BC2000D internal TDM bus system.
In order to build a large sized router, a BC2000D frame can be equipped with as many BC2214
or BC2224 boards as needed; they can be connected to one or several Gigabit Ethernet
networks, enabling TDM-IP "hybrid" routers with great flexibility.
Besides several AoIP BC2214/BC2224 boards, the BC2000D frame can be equipped with a
number of synchronous TDM access ports such as MADI (BC2211/BC2212) or the 1024
channels BC2213 (HSAL), as required, in order to create a large routing structure.
FR14 AoIP boards are installed as any other input/output board at the rear panel of the FORUM
IP console (and its versions GRAND FORUM, V2 and IP SPLIT). They allow you to connect up
to 32 input and 32 output channels to the unit’s TDM bus. The FR14 boards feature two
Ethernet ports (LAN 1 and LAN 2), both including activity LEDs. The same console can be
equipped with up to two FR14 AoIP boards. This option is not compatible with the MADI
functionality, so in case an AoIP board is configured in the console, the MADI option will not be
available.
IP connectivity in FORUM LITE console is implemented through a single AoIP Dante module
incorporated in its core (both in its initial edition and in the MCORE edition), that is optional and
excludes MADI connectivity (a FORUM LITE console can have a single multichannel access:
AoIP or MADI). There are two versions of that AoIP Dante module: one with 16 input and 16
output channels, and another one with 32 input and 32 output channels.
NETBOX 32 AD is an interface for multi-channel AoIP. It allows you to insert and extract audio
channels in a system based on DANTE technology, at locations where the installation of AEQ
digital consoles is not planned. NETBOX 32 AD features 32 input and 32 output channels
organized in 16 mono analog and 8 stereo digital channels. The stereo digital audio channels
can be configured as AES/EBU or SPDIF standard. It also incorporates 16 GPIs and 16 GPOs
(each GPIO connector includes a power supply pin to feed the external circuitry). Due to its high
input and output capacity, it is especially suitable for central controls and link dispatches and
also to increase or distribute the capacity of TDM BUS matrices such as the AEQ
X_CORE/BC2000D.
NETBOX 8 AD is an interface for multi-channel AoIP. It allows you to insert and extract audio
channels in a system based on DANTE technology, at locations where the installation of AEQ
digital consoles is not planned. NETBOX 8 AD features 8 inputs and 8 outputs, organized in 4
mono analog and 2 digital stereo channels. Stereo digital ones can be configured as AES/EBU
or SPDIF standards. The second digital stereo channel can also be switched to a USB
connector to ease the connection to an audio workstation. It also provides 4 GPIs and 4 GPOs.
The GPO port includes a power supply pin to feed the output circuitry. Due to its small footprint,
it can be useful to give IP access to analog or digital consoles that are not ready for this type of
connectivity from factory, for recording rooms, talk-rooms or any other auxiliary location.
This information is also valid when using the unit as a multichannel audio level detector in
Broadcast Pix Visual Radio (NETBOX 8 AD VX).
NETBOX 4 MH is an interface for multi-channel AoIP. It allows you to insert and extract audio
channels in a system based on DANTE technology, at Studio rooms and other locations where
mic/line inputs and line/headphone outputs are needed. NETBOX 4 MH features 4 inputs and 4
outputs. The input channels are mic/line type with XLR connector and frontal switch. The output
channels are balanced at line level and are sent to 4 headphone outputs, that can be configured
as stereo pairs. It also provides 4 GPIs and 4 GPOs. The GPO port includes a power supply pin
to feed the output circuitry. It also provides additional special GPIOs for connection of signalling
and control boxes, including 7 optocoupled GPIs and 2 relay GPOs for ON AIR signalling, that
can be feed from the unit.
NETBOX DSP device is able to receive audio from the DANTE network and then return it,
mixed and processed, to be used in another device or subsystem. It can also generate a test
tone (1KHz) and vumeters of all the inputs and outputs. There are 4 different versions of
NETBOX DSP: NETBOX DSP 64, NETBOX DSP 96, NETBOX DSP 128 y NETBOX DSP 160,
with routing and mixing capabilities on 64, 96, 128 or 160 inputs to any of the 64, 96, 128 or 160
outputs in the AoIP network, respectively. It's possible to add any quantity of inputs (up to 160
depending on the version) in any of the outputs. In addition, there is gain control for all the
inputs, outputs and cross points. Any output can also be muted. All 4 versions have the same
processing capability on a maximum of 64 selectable inputs, that can be sent processed to any
of the outputs.
It also incorporates 16 GPIs and 16 GPOs (each GPIO connector includes a power supply pin
to feed the external circuitry), as well as 256 virtual GPIs and 256 virtual GPOs that can be
transported through the IP network between compatible devices (this way, a GPI can drive the
GPOs of other devices).
Broadcast-quality intercom user panels. Audio is digitized and processed using 24 bits at a
sampling frequency of 48 kHz. The panels feature ports for Analogue, Kroma-Digital, IP Kroma
and high-quality -IP Dante connectivity (2 channels). They also have digital audio processing.
There are 16 keys, rack or desktop format, and expansion panels that can be cascaded to build
panels with up to 80 keys with 4 pages. Compatible with any AEQ and KROMA intercom matrix.
OLYMPIA 3 is a digital commentary unit (CU) that allows you to insert and extract audio
channels in a system based on DANTE technology through one of its 3 Ethernet ports.
OLYMPIA 3 features 8 inputs and 8 outputs.
SYSTEL IP 16 is a VoIP ON AIR telephone system that allows you to insert and extract audio
channels in a system based on DANTE technology through 2 of its 3 Ethernet ports. SYSTEL IP
16 features 32 inputs and 32 outputs.
AudioPlus is an automation system for broadcast production and audio content play-out for PC
networks. AudioPlus has a "no-soundcard" option that links your audio inputs and outputs with
"Dante Virtual Soundcard". Thus, the AudioPlus can record up to 4 stereo studio sources from
any device on the network and simultaneously play-out four stereo signals onto the DANTE
network that would be available for any connected device. PCs do not need to be equiped with
a sound card.
Being an open system, any third-party device compatible with DANTE technology can be
incorporated. Among them, the "Dante Virtual Soundcard" is especially interesting, as a
complement to the equipments presented by AEQ. This software can be downloaded, in trial
and full versions at www.audinate.com. Chapter 5 in this manual explains how to configure and
operate it.
Any computer with "Dante Virtual Soundcard" installed can receive and send channels from / to
AEQ consoles and matrixes. It is very useful for monitoring and intercom purposes from the
network control stations where the "Dante Controller" application, described below, is installed.
IMPORTANT NOTE: "Dante Virtual Soundcard" does not support redundant operation.
The system is able to auto detect all DANTE-enabled equipment that can provide Audio within
the network. Through the "Dante Controller" application installed on one or more computers on
the network, the user can choose among the available audio channels which one should be
received from the different consoles or interfaces. The application is very comprehensible and
easy to operate. Chapter 4 in this manual explains how to operate it.
A Dante-enabled device connected to a network will automatically setup its own network
configuration, including its IP address.
If the network has a DHCP server, which may be the case for installed networks, it will receive
its IP configuration using the standard DHCP protocol.
On a network without a DHCP server, which may be the case for temporary or smaller
networks, the Dante-enabled device will automatically assign itself an address using link local
protocols, in the same way PCs and printers often do.
Automatic discovery.
A Dante-enabled device will advertise information about itself to other Dante devices and
"Dante Controller", including:
• Device name.
• Channel names.
• Number of channels.
• Sample rates and bit depths.
Device Channels.
A Dante device has a number of channels associated with it. These are either transmit (Tx) or
receive (Rx) channels. Receive channels and devices are listed down the left side of the grid.
Transmit channels and devices are listed along the top of the grid.
Transmit channels are advertised on the network. A receiver uses this advertisement to
establish a subscription to the channel. A transmit channel can be sent to multiple receivers
using unicast or multicast.
Receive channels are connected to transmit channels via a subscription. Each receive channel
will receive media over the network from at most one transmit channel. Chapter 4.7.4.1 explains
this in detail.
Channels are classified according to whether they put data onto, or take data off the network:
• A channel that puts data onto the network is known as a transmitter, Tx or output
channel.
• A channel that takes data off the network is known as a receiver, Rx or input channel.
In Dante, devices and channels are identified by names. Device and channel names can be
customized.
IMPORTANT NOTE: Device names must be unique on a Dante network. Channel labels must
be unique on the device.
Dante routing is performed using the device and channel names. A receive channel can be
subscribed to the name of a transmit channel at a device.
Example: The power supply on "Netbox 3" fails and "Netbox 3" needs to be replaced. The old
"Netbox" is removed, and a new "Netbox" is plugged in and named "Netbox 3". Dante receivers
previously subscribed to the old "Netbox 3" will now automatically restore their subscriptions to
the new "Netbox 3".
Device names must be unique on the network. If you attempt to rename a device using "Dante
Controller" to a name that is already in use on the network, "Dante Controller" will notify you and
reject the name change.
Example: There is an existing device on the network called "MY16 - Slot1". If user attempts to
rename another device to "MY16- Slot1" "Dante Controller" will notify you that the name is
already in use. The device will not be renamed.
If a new device is added to the network with a name that already exists, a name conflict is
detected, and one of the devices will rename itself by appending (2) to its name. This device will
not be able to transmit media until it is renamed.
NOTE: A device that has been renamed with (2) appended (e.g. "MY16- Slot1 (2)") will NOT BE
ABLE to transmit media until it is renamed. The device name must be changed by the user to
be a valid non conflicting name before the device can become fully functional.
• All Dante names are up to 31 characters in length. Name comparisons are case-
insensitive; "Guitar" and "guitar" are treated as the same name. Unicode and non-
roman characters are not supported.
• Device names should follow Domain Name System (DNS) hostname rules. Legal
characters are AZ, a-z, 0-9 and '-' (dash or hyphen).
• Tx channel names may use any character except '=' (equals), '.' (full stop or period) or
'@' (at). Tx channel names must be unique on a device. Tx channel names do not need
to be unique on the network as they are always qualified by device (channel@device).
• RX channel names follow the same rules as Tx channel names.
Routing Terminology.
Device: A device means a Dante-enabled device, and more specifically that component of the
equipment that implements the Dante interface. A Dante device typically has Tx and Rx
channels and other routing-related properties.
Transmit (Tx) channel: A transmit channel transmits media from the media hardware onto the
network.
Receive (Rx) channel: A receive channel receives media from the network and sends it to the
media hardware.
Flow: Dante media routing creates flows. Each flow carries several channels of audio, or one
channel of video, from a transmitter to one or more receivers. Unicast routing creates flows to
single receivers. Multicast routing creates flows that can be received by multiple receivers.
Multicast flows are assigned IDs enabling them to be identified in "Dante Controller".
Subscription.
Dante routing is performed by associating a receiving (Rx) channel with a transmitting (Tx)
channel. This is called subscription.
Example: Route Tx channels 1 and 2 (labelled "Audio L" and "Audio R") on the device labelled
"Source" to Rx channels 3 and 4 on the device labelled "Dest".
Dante will perform the necessary audio routing to deliver the media from the Tx channels to the
Rx channels.
Redundancy.
Many Dante devices support redundant media routing. These devices have two network
interfaces, labelled primary and secondary. Primary interfaces should be connected to one
physical network.
NOTE 1: Dante redundancy requires that both the primary and secondary interfaces on any
redundant device are connected using the same link speed. For example, if the primary
interface is connected to a 1 Gbps switch port, the secondary interface must also be connected
to a 1 Gbps switch port. Similarly, if the primary interface is connected to a 100 Mbps switch
port, the secondary interface must also be connected to a 100 Mbps switch port.
NOTE 2: Dante devices that do not support redundancy must be connected to the primary
network only.
Media Formats.
Some Dante devices support a range of media formats (audio sample rates, or video
resolutions). Devices can usually be switched between media formats, but will not support more
than one at a time. AEQ equipment operates with audio at FS=48 kHz, 24 bits PCM.
It is only possible to set up a subscription between channels which have a common media
format. If AEQ pieces of equipment are connected to systems from other manufacturers, make
sure that they are setup to operate at 48 kHz 24 bits PCM. Channels on devices with
incompatible formats will be shown in grey, and will not be routable.
Flows.
Dante media routing creates 'flows'. Each flow carries one or more channels of audio or one
channel of video from a transmitting device to one or more receiving devices. There are two
types of flow: unicast and multicast.
Unicast routing creates flows to a single receiving device; a unicast flow typically assigns space
for 4 channels of audio, or 1 channel of video. Unicast flows are set up when a receiver
subscribes to an available media channel, and are automatically removed when the receiver
unsubscribes from all channels in that flow.
Multicast routing creates flows that can be received by multiple receivers. Multicast flows are
assigned IDs, enabling them to be identified in "Dante Controller", and to facilitate their removal.
In contrast to unicast flows, multicast flows must be set up on the transmitting Dante device
before receivers can subscribe to these flows.
Dante routing is unicast by default. This means that a separate flow is set up between each
transmitter and receiver. If several receivers are all subscribed to the same channels of a
transmitter, it may sometimes be more efficient to use multicast.
Multicast sends the same set of channels to multiple receivers. In practice, this usually means
that the flow is flooded throughout the network. If many receivers want the same channels,
using multicast can reduce overall network use, especially on the transmitter, because only one
copy of each channel needs to be sent, rather than many.
Dante receivers will automatically prefer multicast to unicast if it is available. This means that if a
new multicast flow is created containing the channels that a receiver is currently receiving as
unicast, the receiver will switch over to receiving media from the multicast flow and the unicast
flow will be removed.
Audio Channels: Audio channels are represented in Dante Controller by the following icon:
Audio channels for Dante video devices are treated and managed identically to audio channels
for audio-only Dante devices.
A typical Network view for a network that includes video devices (with four types of ancillary
channels) is shown below. In that example:
• The 'Video Rx' channel on the AV-Display-FOH receiver is subscribed to the 'Video Tx'
channel on the AV-Mixer transmitter. This subscription would cause video from the AV
mixer to be displayed on the front of house display screen.
• The '01' and '02' audio channels on the Amp-FOH1 audio receiver are subscribed to the
'Left' and 'Right' Tx channels on the AV-Mixer transmitter.These subscriptions would
cause the left and right audio channels from the AV mixer to be played out via the front
of house amplifier.
• The 'USB' and 'IR' ancillary channels on the AV-Display-FOH receiver are subscribed to
the equivalent channels on the AV-Mixer transmitter. These subscriptions would enable
USB peripheral (for example, mouse and keyboard) and infrared control of the
transmitter via the control ports on the receiver.
Note that control data on some types of ancillary channel (somewhat counter-intuitively) may
actually flow from the receiver to the transmitter. This enables transmitting video sources to be
controlled remotely at the receiver. For example, you could start and stop a Blu-Ray player (a
transmitter) in another room using an infrared remote control pointed at the screen that is
actually playing the video (a receiver).
All Dante-enabled devices use the IEEE 1588 Precision Time Protocol (PTP) across the
network to synchronize their local clocks to a leader clock, providing sample-accurate time
alignment throughout the network.
One Dante device will be elected as the PTP Leader Clock for the network; all other Dante
devices act as a PTP Follower Clocks to the elected leader clock. Although many Dante devices
may be capable of becoming PTP Leader Clock, only one device will win the election. Devices
with clock inputs (e.g. Word Clock or AES3) will be preferred in the election process. A gigabit
connected device is preferred over a device connected via 100Mbps. A tie-breaker rule of the
lowest MAC address is used if several equivalent candidate master clocks are available. The
election process may be overridden by manually setting 'Preferred Leader' on a device.
Each Dante hardware device can derive its clock from either its high-quality onboard clock
circuit, or an externally connected word clock. In the case of "Dante Virtual Soundcard", the
computer’s clock will be used.
Clock Settings.
A Dante device set to "Enable Sync to External" will use the external word clock from its host
equipment to tune its onboard VCXO. A Dante device with this attribute set will become the PTP
Leader Clock, unless there is another Dante device present with 'Preferred Leader' set.
Sometimes it may be necessary to force a particular device to provide the PTP Leader Clock. A
Dante device with 'Preferred Leader' set will always be chosen as the PTP Leader Clock. If
more than one device has 'Preferred Leader' set, the device with the lowest MAC address will
be chosen.
In a redundant network, the clock synchronization protocol operates over both primary and
secondary networks. Each network will have a designated PTP leader clock; usually this will be
the same device on both networks. If this is not the case (e.g. if a non-redundant device is
designated Preferred Leader) then one device will bridge the clock synchronization information
from the primary to the secondary network, ensuring that all devices derive their clock from the
same source. Redundant PTP Follower clocks will synchronize their local clocks based on
information from one of the networks they are connected to. In event of a failure on one
network, a redundant device will continue to receive clock synchronization information over the
other network.
1.4.6. Latency.
For Dante audio devices, variation in latency in the network is compensated for at the receiver.
Each receiver has a device latency setting. This setting defines the latency between the
timestamps on the incoming audio samples and when those samples are played out.
The typical default latency for a Dante device is 1 msec. This is sufficient for a very large
network, consisting of a Gigabit network core (with up to 10 hops between edge switches) and
100 Mbps links to Dante devices. Smaller, Gigabit-only networks can use lower values of
latency (down to 150 µsec for very fast devices, such as PCIe cards). Recommended latency
settings are displayed in "Dante Controller", and may also be found in the documentation
accompanying the product.
Latency is set on the receiver. However, when a subscription is made, there is an automatic
negotiation process between the receiver and the transmitter, to ensure that the latency for the
subscription is high enough to prevent packet loss.
For example, Ultimo devices support a minimum of 1ms latency. If a faster device (such as a
PCIe card) is set to 0.25ms latency and is then subscribed to an Ultimo transmitter, the latency
used for the subscription will be 1ms, which is the minimum supported latency for the
subscription. Subscriptions to other devices (such as a Brooklyn II device using AEQ devices
with two AoIP ports) will be set at 1ms (or whatever latency the receiver is set to). This
effectively makes the device latency setting a 'default' latency, which is used unless the
transmitter doesn't support it.
NOTE: The minimum latency available for a device connected to a 100 Mbps network port is 1
msec. Using a latency lower than 1 msec over a 100 Mbps link will result in a subscription error,
with the tooltip 'Tx Scheduler Failure'.
"Dante Virtual Soundcard" allows a standard Apple Mac or Windows PC to function as a Dante
device. Because "Dante Virtual Soundcard" runs on a general purpose computer without special
hardware to support Dante timing requirements, additional latency needs to be added to
connections received from a "Dante Virtual Soundcard" transmitter.
"Dante Virtual Soundcard" is configured with custom latency values for reliable operation. Dante
devices with Rx channels that are subscribed to Tx channels from a "Dante Virtual Soundcard"
transmitter will automatically configure themselves to use these higher latency values for those
channels only. The latency on all other subscriptions on the receiver is unaffected.
Device Lock allows you to lock and unlock supported Dante devices using a 4-digit PIN
(Personal Identification Number).
When a device is locked, audio will continue to flow according to its existing subscriptions, and it
can be monitored, but it cannot be controlled or configured – its subscriptions and configuration
settings become read-only.
To configure a locked device you must first unlock it using the PIN with which it was locked.
• A small grey padlock icon against the device name in the Network View > Routing tab
• A red background highlight when the device is moused over in the Network View >
Routing tab.
• A check (tick) in the Device Lock column in the Network View > Device Info tab.
Not all Dante devices support Device Lock. The feature will be rolled out over time via device
manufacturer firmware updates.
• Use the Advanced Filter to check for locked, unlocked and unsupported devices.
• Check the Device Info tab – devices that support Device Lock have a checkbox in the
Device Lock column; devices that do not support Device Lock show ‘N/A’ in the Device Lock
column.
• Open the device in Device View – if the padlock icon in the toolbar is blue or red, the device
supports device lock; if it is greyed out, it does not support Device Lock.
NOTE: Earlier versions of "Dante Controller" (prior to v3.10) do not support Device Lock, and
will not actively identify when Dante devices are locked. Attempts to configure or subscribe to a
locked device in earlier versions of "Dante Controller" will fail silently.
The padlock icon will change to red indicating that the device is now locked.
The padlock icon will change to blue indicating that the device is now unlocked.
If you have forgotten the PIN for a locked device, you can reset the PIN.
There are 3 ways to isolate a device from the rest of the network.
Option 1: Remove all other Dante devices from the Dante network.
You can isolate a device by physically disconnecting all other Dante devices from the network
switch, or by completely powering down all other devices, leaving on the network only the
locked device and the computer running "Dante Controller".
NOTE: Dante Virtual Soundcard and Dante Via are considered to be Dante devices – all
running instances of those applications must be fully stopped, even if they are on the same
computer on which you are running "Dante Controller".
Option 2: Connect your "Dante Controller" computer directly to the device.
Physically remove the device from the main Dante network switch, and either connect it directly
to your "Dante Controller" computer (using a normal Ethernet cable), or connect the device and
your computer to a separated network switch (to which there are no other Dante devices
connected).
Option 3: Use a VLAN.
Set up a Virtual Local Area Network on which there are only the locked device, and the Dante
Controller computer.
Once you have isolated the locked device, disconnected and reconnected it, and then waited for
at least 2 minutes:
1. Open the Unlock Device panel for the device (See Unlocking a Dante Device).
2. Click the ‘Forgot PIN’ option.
3. Click Reset.
AEQ Audio Over IP 19
Routing System
The device is now unlocked, and can be re-locked using a new PIN if required.
If there are existing subscriptions to a device when it is locked, those subscriptions will continue
to function as normal.
They can also be removed, and replaced (assuming the subscribing device is unlocked).
No new subscriptions can be made to a locked transmitter. The 'Access control' tooltips are
associated with attempted subscriptions to locked transmitters.
When you attempt to lock a device and residual connections are detected, "Dante Controller"
presents a warning dialog:
While the residual connections are being closed, "Dante Controller" displays a progress dialog:
When the preparation process is finished, the standard Lock Device dialog is presented, and
the device can be locked as normal.
In addition to automatic configuration and discovery, audio transport and routing, Dante-enabled
devices can also be controlled and monitored in various ways. This includes being able to view
and change specific parameters, such as clock configuration settings. Dante devices are also
capable of sending status events that can be viewed using "Dante Controller". Status events
include changes in clock status, or network interface changes.
NOTE: The computer service that manages control and monitoring is called 'ConMon'.
In order to understand the installation and cabling process associated to each unit, first you
need to be familiar with the connectors and other specific elements of the AoIP solution
described in this manual and the equipment front and back panels. In the case of X_CORE,
BC2000D, ATRIUM, ARENA, FORUM IP, FORUM LITE and CAPITOL IP units, have in mind
that the general information about them is included in the respective user manuals, so this one
includes only specific pieces of information related to the AoIP solution.
Any number of XC24 modules can be installed in the back Input/Output slots of the
X_CORE router or ATRIUM digital mixing console frames. Each module has two
connectors, LAN 1 and LAN 2, each one with its respective physical link signaling
LEDs.
- LAN LEDs: indicate the status of the audio local area network: LAN 1 (main
interface) and LAN 2 (secondary interface).
Status:
• Off: no local network connection.
• Blinking green: link is established at data level.
• Steady yellow: link is established at physical level only.
If the boards are wired to a dedicated audio network using a switch, in LAN 1 only, the
green LED should be blinking and the yellow one should be steady on. If the wiring is
connected in "Daisy Chain" mode, without switch, or there is a redundant network, both
green LEDs should be blinking and both yellow ones should be steady on.
The ATX CTL control module of the ATRIUM digital mixing console control surface uses an
AoIP Dante link to transport self-control microphone and control headphones between the
module and the X_CORE frame. It has two connectors, Dante PRI. and Dante SEC., placed on
the back panel of the unit, with their respective physical link signaling LEDs with the following
status:
• Off: no local network connection.
• Blinking green: link is established at data level.
• Steady yellow: link is established at physical level only.
IMPORTANT NOTE: If the unit is wired to a dedicated audio DANTE network using a switch,
only port Dante PRI. should be connected to the network switch and blinking. When there is a
redundant network, primary and secondary interfaces must be connected to separated networks
and both should be blinking.
The ATX MTR module of the ATRIUM digital mixing console control surface uses an AoIP
Dante link to transport the signal on which you want to measure the phase correlation between
channels and loudness. It has a Dante connector, placed on the back panel of the unit, with its
respective physical link signaling LEDs with the following status:
• Off: no local network connection.
• Blinking green: link is established at data level.
• Steady yellow: link is established at physical level only.
- LAN LEDs: indicate the status of the audio local area network: LAN 1 (main
interface) and LAN 2 (secondary interface).
Status:
• Off: no local network connection.
• Blinking green: link is established at data level.
• Steady yellow: link is established at physical level only.
If the boards are wired to a dedicated audio network using a switch, in LAN 1 only, the
green LED should be blinking and the yellow one should be steady on. If the wiring is
connected in "Daisy Chain" mode, without switch, or there is a redundant network, both
green LEDs should be blinking and both yellow ones should be steady on.
One or two FR14 modules can be installed in the FORUM IP digital mixing console
back Input/Output slots 14 and 13, respectively. Each module features two
connectors, LAN 1 and LAN 2, with their corresponding physical connection
indicator LEDs:
- LAN LEDs: indicate the status of the audio local area network: LAN 1
(main interface) and LAN 2 (secondary interface).
Status:
• Off: no local network connection.
• Blinking green: link is established at data level.
• Steady yellow: link is established at physical level only.
If the boards are wired to a dedicated audio network using a switch, in LAN 1 only, the green
LED should be blinking and the yellow one should be steady on. If the wiring is connected in
"Daisy Chain" mode, without switch, or there is a redundant network, both green LEDs should
be blinking and both yellow ones should be steady on.
IMPORTANT NOTE: When there is a redundant network, primary and secondary interfaces
must be connected to separated networks.
2.6. AoIP Dante module for FORUM LITE / CAPITOL IP. Back panel description.
Only one AoIP Dante module can be installed inside the FORUM LITE or CAPITOL IP digital
mixing console core. In that case, two Ethernet LAN 1 and LAN 2 ports will be installed in the
AoIP area of the core back panel, with their corresponding physical connection indicator LEDs:
- LAN LEDs: indicate the status of the audio local area network: LAN 1 (main interface)
and LAN 2 (secondary interface).
Status:
• Off: no local network connection.
• Blinking green: link is established at data level.
• Steady yellow: link is established at physical level only.
If the boards are wired to a dedicated audio network using a switch, in LAN 1 only, the green
LED should be blinking and the yellow one should be steady on. If the wiring is connected in
"Daisy Chain" mode, without switch, or there is a redundant network, both green LEDs should
be blinking and both yellow ones should be steady on.
IMPORTANT NOTE: When there is a redundant network, primary and secondary interfaces
must be connected to separated networks.
On front panel, there are indicators related to the unit status, communications and audio levels.
The ones that are interesting regarding AoIP connection are:
- LAN LEDs: indicate the status of the audio local area network: LAN 1 (main interface)
and LAN 2 (secondary interface).
Status:
• Off: no local network connection.
• Blinking green: link is established at data level.
If the unit is wired to a dedicated audio network using a switch, only LAN 1 should be blinking. If
the wiring is connected in "Daisy Chain" mode, without switch, or there is a redundant network,
both LEDs be blinking.
IMPORTANT NOTE: When there is a redundant network, primary and secondary interfaces
must be connected to separated networks.
NETBOX 8 AD (and the NETBOX 8 AD VX version) includes 2 connectors, LAN 1 and LAN 2,
placed on the back panel of the unit, each one with its respective physical link signaling LEDs.
On front panel, there are indicators related to the unit status, communications and audio levels.
The ones that are interesting regarding AoIP connection are:
- LAN LEDs: indicate the status of the audio local area network: LAN 1 (main interface)
and LAN 2 (secondary interface).
Status:
• Off: no local network connection.
• Blinking green: link is established at data level.
If the unit is wired to a dedicated audio network using a switch, only LAN 1 should be blinking. If
the wiring is connected in "Daisy Chain" mode, without switch, or there is a redundant network,
both LEDs be blinking.
IMPORTANT NOTE: When there is a redundant network, primary and secondary interfaces
must be connected to separated networks.
On front panel, there are indicators related to the unit status, communications and audio levels.
The ones that are interesting regarding AoIP connection are:
- LAN LEDs: indicate the status of the audio local area network: LAN 1 (main interface)
and LAN 2 (secondary interface).
Status:
• Off: no local network connection.
• Blinking green: link is established at data level.
LAN 1 must always be wired, while LAN 2 is only wired when the system is installed in "switch"
mode or when it is configured to separate control and AoIP networks.
NETBOX DSP includes 2 connectors, LAN 1 and LAN 2, placed on the back panel of the unit,
each one with its respective physical link signaling LEDs.
On front panel, there are indicators related to the unit and communications status. The ones
that are interesting regarding AoIP connection are:
- LAN LEDs: indicate the status of the audio local area network: LAN 1 (main interface)
and LAN 2 (secondary interface).
Status:
• Off: no local network connection.
• Blinking green: link is established at data level.
If the unit is wired to a dedicated audio network using a switch, only LAN 1 should be blinking. If
the wiring is connected in "Daisy Chain" mode, without switch, or there is a redundant network,
both LEDs be blinking.
IMPORTANT NOTE: When there is a redundant network, primary and secondary interfaces
must be connected to separated networks.
CrossNET includes 2 connectors, AoIP PORT/Dante LAN 1 and 2, placed on the back panel of
the unit, each one with its respective physical link signaling LEDs with the following status:
• Off: no local network connection.
• Blinking green: link is established at data level.
• Steady yellow: link is established at 1Gbps (on) or 100Mbps (off).
The panels of TP8000 series include 2 connectors, AoIP PORT/Dante LAN 1 and 2, placed on
the back panel of the unit, each one with its respective physical link signaling LEDs with the
following status:
• Off: no local network connection.
• Blinking green: link is established at data level.
• Steady yellow: link is established at 100Mbps (on) or 10Mbps (off).
IMPORTANT NOTE: Panels are configured by default in switched mode and this configuration
can't be modified (they do not allow redundant operation).
OLYMPIA 3 includes 3 Ethernet connectors (a main port, placed at the right and printed as
"PoE", and two secondary ports), placed on the back panel of the unit, each one with its
respective physical link signalling LEDs with the following status:
• Off: no local network connection.
• Blinking green: link is established at data level.
• Steady yellow: link is established at physical level only.
If the unit is wired to a dedicated audio network using a switch, in main port 1 only, the green
LED should be blinking and the yellow one should be steady on. If the wiring is connected in
"Daisy Chain" mode, (without switch, in that case the main port and one of the two secondary
ports should be used) or there is a redundant network (in that case the main port and the upper
secondary port should be used), the green LEDs of the two selected ports should be blinking
and the yellow ones should be steady on. In the case of this equipment there are other two
configuration options ("USER_VIDEO" and "Redundant&Control") that use the three ports: see
section 4.8.3.6 of this manual.
IMPORTANT NOTE: When there is a redundant network, primary and secondary interfaces
must be connected to separated networks.
PHOENIX VENUS V3 includes 2 connectors, NET 1 and NET 2, placed on the back panel of
the unit, each one with its respective physical link signalling LEDs. NET1 port offers optionally
DANTE connectivity (it can be activated by means of a license) but can also be used for audio
encoded audio transport and for control purposes. However, NET2 port doesn’t allow access to
the Dante network.
On front panel, there are 9 indicators related to the unit and communication status. The one that
is interesting regarding AoIP connection is:
- SYNC AoIP LED: indicates the synchronization status of the optional Dante IP
input/output interface.
Status:
• Blue (steady): properly synchronized with Dante network, acting as slave.
• Blue (blinking): properly synchronized with Dante network, acting as master.
This LED also blinks when no connection is detected on NET 1.
• Off: the Dante interface of the unit is not activated.
SYSTEL IP 16 includes 3 Ethernet connectors (LAN1, LAN2 and WAN) placed on the back
panel of the unit, each one with its respective physical link signalling LEDs. LAN1 and LAN2
ports offer DANTE connectivity and, depending on configuraton, can also be used for control
purposes. WAN port doesn’t allow access to the Dante network.
On front panel, there are indicators related to the unit and communication status. The ones that
are interesting regarding AoIP connection are:
- LAN LEDs: indicate the status of the audio local area network: LAN1 (main interface)
and LAN2 (secondary interface).
Status:
• Off: no local network connection.
• Blinking green: link is established at data level.
If the unit is wired to a dedicated audio DANTE network using a switch, only LAN1 should be
blinking. If the wiring is connected in "Daisy Chain" mode, (without switch) or there is a
redundant network, both LEDs should be blinking. In the case of this equipment there are 4
different configuration modes: see section 4.8.3.6 of this manual.
IMPORTANT NOTE: When there is a redundant network, primary and secondary interfaces
must be connected to separated networks.
In order to control the system, the "Dante Controller" must be running on a PC. If audio
monitoring at the PC is required, the "Dante Virtual Soundcard" application must also be
installed. If a backup network is installed, a network interface card will be required for each
network; have in mind that "Dante Virtual Soundcard" does not support redundant operation.
The auto run disk provided includes an executable file that installs the software. The software
modules to be installed are:
- Dante Controller Windows.
- Dante Firmware Update Manager.
The PC must be set up so it automatically obtains an IP configuration from the network (DHCP
Enabled).
If the ATRIUM / ARENA console or X_CORE - BC2000D - CONEXIA router has been provided
with the AoIP option installed from factory, they will have updated firmware and should be ready
to be connected to the Ethernet network/s and readily operate. In the case of already installed
consoles or routers, the AoIP boards, having 32 or 64 input/output channels (XC24, BC2214 or
BC2224), can be installed in any free back slots of the X_CORE / BC2000D frame, and the
routing can be configured as any other multichannel board such as MADI or HSAL (these can
be also used to generate a complex routing infrastructure).
For existing consoles and routers, the firmware must be updated according to the procedure
described in the user’s manual and the system configuration must be changed in order to add
the new boards.
If the console has been provided with the AoIP option installed from factory, they will have
updated firmware and should be ready to be connected to the Ethernet network/s and readily
operate. The FORUM IP AoIP option consists on one or two FR14 boards, with 32 input and
output channels each. If only one FR14 board is installed, it should be in slot 14, and if two are
installed, slots 13 and 14 are used, substituting the MADI port for routing purposes (the AoIP
uses its routing resources so it can be no longer used).
The firmware must be updated according to the procedure described in the user’s manual for
existing consoles.
3.2.3. Installation of the AoIP Dante module on a FORUM LITE / CAPITOL IP console.
The FORUM LITE / CAPITOL IP consoles have their own AoIP Dante module installed and
configured from factory to provide 16 Audio over IP inputs and outputs (or 32 depending on
version) through a DANTE network. The user manual provides all necessary information
regarding this. If the console had a special configuration (such as a MADI board instead of
AoIP) and it is necessary to substitute the type of multichannel board, AEQ SAT will guide you
in the steps to follow.
3.3. Installation of a DANTE network with AEQ mixing consoles and NETBOX.
3.3.1. AEQ Audio over IP System for two digital studios and a Central Control.
This drawing represents a proposed installation for a small, two-studio radio station. The "Daisy
Chain" IP wiring is represented in pink, running from one PC to the audio interface located in the
central control, to the mixing console in studio one, from here to the shared studio interface and
from there to the console in studio two.
The program audio for both studios as well as other required signals for the central control
(such as clean-feeds for telephone systems, etc) are sourced from the NETBOX 8 audio
outputs. The signals necessary for the studios, such as satellite downlink, audiocodecs, tuners,
etc. are routed to the NETBOX 8 inputs. Each console will also receive not only the NETBOX 8
incoming audio but also the aux and program sends from the other console. The two controls
will share Studio and in this a NETBOX 4 MH will be installed to provide the connectivity for the
common microphones to consoles and their Headphone outputs. ON-AIR signalling and the
programmable keys of the Studio remote panel will also be using the system network.
o Open the "Dante Virtual Soundcard" for monitoring, or alternatively prepare some
receiving channels in the consoles, NETBOX 8 AD or NETBOX 4 MH audio devices in
order to receive and monitor audio.
o Subscribe the input channels of each device the output channels corresponding to the
Master and NETBOX 8 AD outputs. In order to check the sound from the PC, also
subscribe "Dante Virtual Soundcard" to the different master and NETBOX 8 AD output
flows.
3.3.1.4. Optimization.
This drawing represents a proposed installation of a medium to large sized radio station. The
main wiring for IP is represented in pink, using an IP switch or group of switches when the
wiring is disperse or distributed in different zones or floors.
The backup IP wiring is represented in green. It can be easily installed through a second IP
switch or group of switches (when the wiring is dispersed or distributed in different areas or
floors of the building). All devices in this example of "AEQ Audio Over IP Routing System"
feature two network interfaces that allow optional installation of system redundancy. To
complete this redundancy, the PCs must be equipped with a second Ethernet adapter.
IMPORTANT NOTE: When there is a redundant network, primary and secondary interfaces
must be connected to separated networks.
One or several NETBOX 32 AD units can also be installed in the links dispatch. From this can
be extracted, for example, signals going to radio links and satellite uplinks. Audio signals from
the central control will be channelled into the system through them. Programs from all the
studios (as well as any other signal required in central control such as auxiliary program sends
or clean-feeds for telephone systems) are available on the NETBOX32 AD audio outputs.
Signals required as studio channels such as satellite down-links, mobile units, etc. are
connected tot the NETBOX 32 AD audio inputs.
A NETBOX 8 AD can be installed in News recording cabins or edit suites providing audio input
and output for the audio workstations through a bi-directional USB link. Audio can also be
provided to the mixing console using analog and digital I/O connections.
The same NETBOX 8 AD unit will provide IP connectivity to analog or digital studios without
AEQ IP connectivity. This way, a station can be IP–connected without having to abandon
existing equipment.
AEQ CAPITOL IP, FORUM LITE, FORUM IP and ATRIUM digital consoles can be provided
with the corresponding multi-channel interfaces: One with 16/32 inputs + 16/32 outputs for
CAPITOL IP and FORUM LITE and one or more with 32 inputs + 32 outputs for FORUM IP and
64 inputs + 64 outputs for ATRIUM. The most important outputs of each console can be routed
to the multi-channel interfaces: master, auxiliary, clean feeds, etc. so they can be used at any
other location within the station. At any moment and as required, it is possible to assign and
route the signals with origin from studios, cabins, central control and links to the audio inputs of
the interface.
The installation, turn-on, monitoring, routing creation and optimization tasks are equivalent to
those described in the corresponding paragraphs in section 3.3.1, except for the differences
related to the size and complexity o the system.
3.3.3. AEQ Audio over IP system for medium to large sized stations based on TITAN /
X_CORE TDM Matrix.
The following schematic shows on the left new elements compared to the previous example:
• A main matrix to which all audio originating form the Dante network is routed through a
through a bank of XC24 cards installed in the TDM matrix frame
• A control network with workstations running layouts of the Real Time Control
Application for the matrix and customized Control panels NCB-100 for the distributed
and hierarchical control from studios and MCR
• A set of inputs and outputs from the cards installed in the central control (analog, digital,
MADI for connection of third party consoles and other sources...)
We benefit that way from the performance of the TDM system (distributed control and
processing of the crossing points, audio mixing, alarms, macros and salvoes executed manually
or automatically, VU meters, MADI connectivity and E1/T1...) and the ease of installation and
flexibility of an AoIP system.
NOTE: The information included in this manual is valid for software version 4.2.3.1 (or higher
versions).
Once you install "Dante Controller" on your PC or Mac and connect it to a Dante network, you
can use "Dante Controller" to:
• View all Dante-enabled audio devices and their channels on the network.
• View Dante-enabled device clock and network settings.
• Route audio on these devices, and view the state of existing audio routes.
• Lock and unlock Dante devices.
• Change the labels of audio channels.
• Customize the receive latency (latency before play out).
• Save audio routing presets.
• Apply previously saved presets.
• View and set per device configuration options including:
o Changing the device name.
o Changing sample rate and clock settings.
o Viewing detailed network information.
o Access the device web page to upgrade firmware and license information
(where supported).
o Identify a device for example by flashing LEDs (where supported).
• View network status information, including:
o Multicast bandwidth across the network.
o Transmit and receive bandwidth for each device.
• View device performance information, including latency statistics and packet errors.
• View clock status information for each device, including frequency offset history and clock
event logs.
• Transmit and subscribe to AES67 RTP multicast audio flows, and SMPTE ST 2110-30
RTP multicast audio flows (DDM networks only).
Below we list the minimum system specifications for your computer to be able to use "Dante
Controller".
Disclaimer: It is possible that your computer may meet the requirements below, but suffer from
some other individual performance limitation related to its particular hardware. Please seek the
advice of your computer support administrator.
General.
Recommended Minimum Requirement:
- Processor 1GHz or better.
- Memory 512 Mbytes of RAM.
- Standard wired Ethernet network interface (100Mbps or Gigabit) or Wireless LAN (Wi-
Fi) interface.
Windows.
Recommended Minimum Requirement:
- Windows 7 (SP1 and above), 8.1 and 10.
Firewall Configuration.
Firewall configuration for Windows Firewall is automatically handled during installation.
If you are using a third-party firewall product, please refer to Dante FAQs on Audinate's website
for more information about Dante ports.
Monitor Requirements.
A display resolution of at least 1024 x 768, with a screen size of at least 19" is recommended for
"Dante Controller".
"Dante Controller" is available for download from Audinate’s website. It’s also available in the
auto run disk furnished with AEQ equipment.
This will take you to the appropriate "Dante Controller" release page for your operating system.
Click the link under "File downloads" to download the "Dante Controller" installer.
Once you have downloaded the self-installing "Dante Controller" file, navigate to the directory
where you have downloaded it (e.g. Desktop).
"Dante Controller" will then be installed. "Dante Controller" will be added to the start menu,
under "Audinate".
Checking for Updates Manually: From the Help menu, select "Check for Updates".
You should not need to uninstall "Dante Controller" before installing a new version. However, if
you do wish to uninstall "Dante Controller": Navigate to Control Panel > Programs and Features,
select "Dante Controller" and click Uninstall.
NOTE: Two other Dante features, 'Dante Control and Monitoring' and 'Dante Discovery', may
still be present in the programs list after uninstalling "Dante Controller". Do not uninstall these
features if they are present - they are required by other Dante software applications (for
example, "Dante Virtual Soundcard", Firmware Update Manager, and third-party Dante control
applications). They will be removed automatically if they are no longer required.
"Dante Controller" can communicate with other Dante devices on the primary network, or the
secondary network, or both. "Dante Controller" needs to know which of the network interfaces of
the host computer is connected to each Dante network. "Dante Controller" supports connection
to Dante networks via Ethernet and Wi-Fi network interfaces.
NOTE 1: In DDM networks, "Dante Controller" may use a different interface to connect with
Dante devices.
NOTE 2: When connecting a network interface on your computer to a secondary Dante network
with no DHCP server, the network interface should be configured with a static IP address in the
172.31.*.* range, with a subnet mask of 255.255.0.0
AEQ Audio Over IP 36
Routing System
The icons displayed indicate the selected interface type and status:
To display this dialog at any other time, click the button in the main toolbar.
With this option selected, the selected primary network interface will
be automatically used by other Audinate software applications
installed on that computer (including Dante Via, Dante Virtual
Soundcard and Dante Firmware Update Manager) when they are
started. This helps to ensure that all Audinate applications are
connected to the same Dante network.
With "Use shared Dante interface" deselected, "Dante Controller" is able to connect to any
available Ethernet or Wi-Fi network interface, and the selection is fully independent of any other
Audinate software applications.
To connect to a Dante network via Wi-Fi, a Wi-Fi access point must be present and enabled on
the Dante network - for example, a Wi-Fi router physically connected to a network switch or
Dante device in the Dante network.
If you only have a primary network, you can only connect one interface to the Dante network.
Primary and secondary Dante networks (redundant configuration), only one network interface
on the host computer.
If you have primary and secondary (redundant) networks, but only one network interface on
your computer, you should set your computer's network interface as the primary interface. This
ensures that you can control any non-redundant devices, and see full connection information for
any redundant devices that are connected to non-redundant devices.
If a problem does occur, and you lose connectivity on the primary network, you can connect
instead to the secondary network, to maintain control over your devices. This entails changing
the physical connection (i.e. physically connecting your computer to a switch on the secondary
network), and changing the interface selection in the Configure Dante Interfaces dialog.
NOTE: When connected to the secondary network, you will not have control over devices that
are only connected to the primary network (i.e. non-redundant devices, or "Dante Virtual
Soundcard"). You will see the device names in the Network view, and in subscription dialogs
(for example, the Device View > Receive and Transmit tabs) but you will not be able to view or
edit device configuration for those devices. Also, if the leader clock is only connected to the
primary network, its name will not resolve in the 'Leader Clocks' section of the main window tool
bar, it will be shown as a MAC address string.
Primary and secondary networks (redundant configuration), two network interfaces on the host
computer.
If you have primary and secondary networks, and two network interfaces available on the host
computer, you should connect one interface to each network. This means that you will always
have full control of all redundant devices, even if the primary network fails.
NOTE 1: You must be connected to a standard wired Ethernet network in order to use "Dante
Controller". Wireless and other non-standard wired Ethernet interfaces will not appear in the
Configure Dante Interfaces dialog.
NOTE 2: All Dante applications on the same computer have a shared understanding of which
interface is the primary Dante interface. For example, if you have installed "Dante Virtual
Soundcard" on the same PC as "Dante Controller", and a new primary interface is selected from
within "Dante Virtual Soundcard", "Dante Controller" will automatically switch to the newly
selected interface, and begin operating on that interface.
IMPORTANT NOTE: "Dante Virtual Soundcard" does not support redundant operation.
To connect to a Dante network via Wi-Fi, a Wi-Fi access point must be physically connected to
the Dante network (either to a network switch, or to a Dante hardware device). The Wi-Fi
interface on the "Dante Controller" computer must be connected to the Wi-Fi access point.
When using a Wi-Fi network connection between "Dante Controller" and your Dante network,
any multicast transmit flows configured in your network routing can flood the Wi-Fi link, and
degrade the performance of the link.
Remedial action.
The easiest way to remedy this condition is to either remove all multicast flows and use unicast
flows instead; or, reduce the amount of multicast bandwidth on the network by removing some
multicast flows. There is no hard rule that specifies how much multicast traffic is too much for a
Wi-Fi link - the performance of the link is the best real-world indicator.
AEQ Audio Over IP 39
Routing System
If you are unable to remove or reduce multicast traffic, there are various ways to filter multicast
audio traffic from the Wi-Fi link.
Depending on the type of Wi-Fi access point (or AP - typically, a W-Fi modem / router) that you
have, it may automatically block ‘unregistered’ multicast traffic, which is multicast traffic that
hasn’t been specifically requested by a network device. Because "Dante Controller" will never
request to join a multicast audio stream, the AP will never send multicast audio to the "Dante
Controller" computer.
It should however allow multicast control traffic – this is important for "Dante Controller",
because device discovery in Dante uses a multicast control protocol.
If the AP doesn’t automatically block unregistered multicast, you may be able to proactively filter
it out using a ‘filter multicast’ feature in the AP. The feature should filter the high-bandwidth
multicast media traffic, but again should allow multicast control traffic. Not all APs feature
automatic multicast filtering, or a ‘filter multicast’ configuration option. Refer to the user manual
for your AP for more information.
Some Dante hardware devices include a ‘control port’, which is a Dante Ethernet port that
automatically filters multicast audio traffic. Control ports should be clearly marked as such on
the device.
You can connect your AP to this port, which will enable Wi-Fi connectivity between "Dante
Controller" and the network, but the port will not pass multicast audio traffic to the AP. Refer to
the user manual for your device for more information.
Enabling IGMP snooping on the network switch will block multicast audio to all switch ports
unless a device on that port has specifically requested to join a multicast group (stream). This
means that multicast audio can flow between audio devices but will not flow over the AP to
"Dante Controller". Refer to the user manual for your switch for more information.
"Dante Controller" presents two main types of view: Network View and Device View.
IMPORTANT NOTE: After making changes to Dante network routing (e.g. subscriptions, device
names, channel labels etc.) please wait at least 5 seconds before disconnecting or powering
down any affected devices. This ensures that the new information has been properly saved to
the devices. Device configuration (e.g. sample rates, latency, clock settings) is saved instantly.
When "Dante Controller" is started, it opens at the Network View, with the Routing tab selected,
offering the network connection view in XY format:
Tabs
Status bar
The menu bar in the Network View includes four menus: File, Device, View and Help. The
options available for each of the menus are the following ones:
"File":
- "Load Preset" (Ctrl + L): loads a configuration from a file.
- "Save Preset" (Ctrl + S): saves configuration for currently
displayed devices to a file.
- "Interfaces": opens the Configure Dante Interfaces dialog.
- "Exit" (Alt + F4): exits "Dante Controller".
"Device":
- "Refresh" (F5): refreshes the displayed network / device
data.
- "Clock Monitoring": activates the Clock Status Monitoring
function.
- "Device View" (Ctrl + D): opens a new Device View window.
"View":
- "Dante Updater" (Ctrl + U): launches "Dante
Updater" application.
- "Domain Configuration" (Ctrl + O): allows
you to connect to a DDM server (see
section 4.10.1).
- "Show Filter Pane" (Ctrl + Caps + F):
shows / hides the advanced filter pane.
- "Show Channel Groups" (Ctrl + Caps + G):
shows / hides the channel groups.
- "Show Hidden Devices" (Ctrl + E): allows
you to view hidden devices (see section
4.10.3).
"Help":
- "About": shows the "Dante Controller" version, and
current event log file location.
- "License": displays the license text.
- "Check for Updates": checks if there are application
updates available (requires an Internet connection).
- "Analytics": disable / enable analytics data
collection.
- "Online Help" (F1): opens the HTML user guide on
the Audinate web server (requires an Internet
connection).
- "Offline Help" (Shift + F1): opens a locally-stored PDF of this user guide (may not be
the latest version of the user guide).
Filter Pane: Shows / hides the advanced filter pane. For more information, check section
4.7.4.1.
To the right of the toolbar, "Dante Controller" displays the current Primary Leader clock (or
clocks, in the case of redundant networks or DDM networks).
To the right of the clock display is the currently-selected domain, and the currently logged in
DDM user (when logged into Dante Domain Manager).
The Status Bar, in the bottom area of the screen, displays notifications for network status,
general device events, and clock status events, plus the current Dante media multicast
bandwidth on the network.
There are five sub-views within "Network View" that can be selected by clicking on the tabs
located under the tool bar:
4.7.4.1. "Routing".
When "Dante Controller" is started, it always displays the Routing Tab within the Network View.
In this view the network is shown in the form of a grid. Devices with Tx channels are displayed
along the top row of the grid, and those with Rx channels are displayed along the left-hand
column of the grid. Initially a collapsed view is presented; individual channels cannot be seen.
NOTE: If a device name is shown in red, it means "Dante Controller" has automatically detected
an error condition. Double-click the device name to see more information. For more information,
check section 4.7.5.
Device Channels.
A Dante device has a number of channels associated with it. These are either transmit (Tx) or
receive (Rx) channels. Receive channels and devices are listed down the left side of the grid.
Transmit channels and devices are listed along the top of the grid.
Transmit channels are advertised on the network. A receiver uses this advertisement to
establish a subscription to the channel. A transmit channel can be sent to multiple receivers
using unicast or multicast.
Receive channels are connected to transmit channels via a subscription. Each receive channel
will receive media over the network from at most one transmit channel.
In the Routing View, a blue square at the intersection of an Rx and a Tx channel indicates that
is it possible to create a media route between those channels. A grey square indicates that it is
not possible to create a route between those channels. This may be because of a mismatch in
sample rate between the transmitter and receiver, or because a device cannot route to itself
(from version 3.6.2.4 of "Dante Controller" this routing can be done, and it remains done even if
the device cable is removed).
When you click a blue square at the cross-point between a transmit channel and a receive
channel, a subscription will be created, and a green tick will appear in the matrix cross
point. You may initially see a grey hourglass icon (usually very briefly) to indicate that the
subscription is in progress.
If there is a problem with the subscription, either a warning or an error icon may appear. If
many devices have been subscribed at the same time, a yellow pending icon may appear
temporarily.
NOTE: Subscriptions can also be created in the Device View. This is covered in the Device
View Section.
To subscribe multiple channels at the same time, hold down the Ctrl key and click the [-] symbol
at the top left corner of the intersection between the two devices. All the possible channels will
be subscribed at the same time (see image in next page) in diagonal arrangement (the first
channel of the transmitting device connected to the first channel of the receiver device, second
Subscription Status.
The symbol displayed at the intersection of the Tx channel and the Rx channel in the Routing
View provides information on the status of the subscription or connection, as follows:
NOTE: The status of a subscription can change after it has been initially established, due to
changes in the network or changes in other devices.
Open the
advanced filter
pane
Expand the
device and view
its Tx channels
Enter text
to filter the
devices list
Expand all
Tx devices
Expand all
Rx devices Ctrl + clic to
subscribe all
available channels
Collapse
the device
Collapse the
channel group
Expand the
channel group
The Rx channels associated with any device can be displayed by clicking on the [+] to the left of
the device name in the left-hand column of the grid. The Tx channels associated with any
device can be displayed by clicking on the [+] above the device name on the top row of the grid.
When this action is performed the grid view expands to show each channel of the device, and
the [+] becomes a [-]. Clicking on [-] collapses the view. You can also group channels into sets
of 16.
The Rx channels associated with all devices can be simultaneously expanded by clicking on the
[+] of "[+] [-] Dante Receivers" at the top of the left-hand column. Similarly, the Tx channels
associated with all devices can be simultaneously expanded by clicking on the [+] of "[+] [-]
Dante Transmitters" at the left of the top row. Clicking on [-] will collapse the view.
The device lists in the Routing view can be filtered using the
"Filter Transmitters" and "Filter Receivers" boxes, below the
Dante logo in the top left-hand corner. Any text string typed
into the box will filter the view to only display devices that
contain that text string, in either a device name, or channel
name.
Advanced Filter.
The Advanced Filter can be used to filter the devices displayed in the Network View Routing,
Device Info, Clock Status and Network Status tabs.
Use the Advanced Filter to easily locate or display devices with specific names, channel labels,
states or configuration parameters.
To open the advanced filter, click the sidebar button , that changes its color to green when
this option is activated
Filter groups (including the text filter) are additive (AND logic, not OR logic). The devices
displayed are those that match all specified conditions. For example, entering ‘amp’ in the text
filter and selecting ‘48k’ in the Sample Rate filter will display all devices with the ‘amp’ string in
the device name (or receive channel labels) which are also set to 48kHz sample rate.
Inside a filter group, selections use OR logic. For example, selecting ’44.1k’ and ‘48k’ in the
Sample Rate filter will display all devices set to either of those sample rates.
Text Filter.
The text filter displays devices with device names or receive channel labels that match the text
string entered into the Search field.
The device name filter is case-insensitive (capitalization is ignored), and allows alphanumeric
characters (a-z, 0-9) and the hyphen character (-). Wildcards are not supported.
To clear the device name filter, just delete the text in the Search field, or click the "Clear All"
button.
The device state and configuration filters can be expanded and collapsed using the plus [+] and
minus [-] icons.
Use the "Clear All" button to clear the selections from all filters.
Use the Device Lock filter to display devices with a specific lock state:
- To display only locked devices, select the 'Locked' checkbox.
- To display only unlocked devices, select the 'Unlocked' checkbox.
- To display locked and unlocked devices, select both the 'Locked' and
'Unlocked' checkboxes.
- To display devices that do not support Device Lock, select the 'Unsupported'
checkbox.
• Media Type Filter (this filter is not suitable for AEQ equipment):
Use the Media Type filter to display devices with specific channel types:
- To display only devices with video channels, select the 'Has Video Channels'
checkbox.
- To display only devices with audio channels, select the 'Has Audio Channels'
checkbox.
- To display only devices with ancillary channels, select the 'Has Ancillary
Channels' checkbox.
- To display devices with a mix of channel types, select the appropriate
checkboxes.
Use the Video Subtype filter to display devices with the selected video format(s).
• Ancillary Type Filter (this filter is not suitable for AEQ equipment):
Use the Ancillary Type filter to display devices with specific ancillary channel types.
- To display only devices with USB channels, select the 'USB' checkbox.
- To display only devices with serial channels, select the 'Serial' checkbox.
- To display only devices with IR channels, select the 'IR' checkbox.
- To display devices with a mix of channel types, select the appropriate
checkboxes.
Use the Audio Sample Rate filter to display devices with a specific audio sample rate
setting:
- To display only devices with a particular sample rate, select the appropriate
checkbox.
- To display only devices with one of a selection of sample rates, click the
appropriate checkboxes.
Use the Sync to External filter to display devices with a specific Sync to External setting:
- To display only devices with Sync to External enabled, select the 'Enabled'
checkbox.
- To display only devices with Sync to External disabled, select the 'Disabled'
checkbox.
- To display devices with either setting, select the 'Enabled' and 'Disabled'
checkboxes.
- To display devices that do not support Sync to External, select the
'Unsupported' checkbox.
• Latency Filter:
Use the Latency filter to display devices with a specific latency setting:
- To display only devices with a particular latency, select the appropriate
checkbox.
- To display only devices with one of a selection of latencies, click the
appropriate checkboxes.
• Subscriptions Filter:
Use the Subscriptions filter to display devices with a specific subscription state:
- To display only devices with no subscriptions, click the 'None' checkbox.
- To display only devices with one or more successful subscriptions, click the
'Has Successes' checkbox.
- To display only devices with subscription warnings, click the 'Has Warnings'
checkbox.
- To display only devices with subscription errors, click the 'Has Errors' checkbox.
NOTE: ‘Success’ will not only display devices with only successful subscriptions – it will
also display devices with a mix of successful and failed subscriptions. Similarly, ‘Failure’
will also display devices with a mix of failed and successful subscriptions.
Use the Tx Multicast Flows filter to display only devices with Tx Multicast Flows
configured:
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Routing System
- To display only devices with one or more Tx Multicast Flows configured, select
the 'Active' checkbox.
• AES67 Filter:
Use the AES67 filter to display devices with a specific AES67 setting:
- To display devices with AES67 enabled, select the 'Enabled' checkbox.
- To display devices with AES67 disabled, select the 'Disabled' checkbox.
- To display devices with either setting, select the 'Enabled' and 'Disabled'
checkboxes.
- To display devices that do not support AES67, select the 'Unsupported'
checkbox.
• Sample Rate Pull-up Filter (this filter is not suitable for AEQ equipment):
Use the Sample Rate filter to display devices with a specific sample rate pull-up setting:
- To display only devices with a particular pull-up, select the appropriate
checkbox.
- To display only devices with one of a selection of pull-ups, click the appropriate
checkboxes.
Channel Groups.
Subscription Tooltips.
Hovering the mouse over a subscription icon in the Routing tab displays a tooltip containing
information about the subscription
• "Incorrect channel format: source and destination channels do not match": The receiver
and transmitter are set to different sample rates.
• "Mismatched clock domains: The transmitter and receiver are not part of the same clock
domain": One of the devices is configured with sample rate pull-up/down that does not
match the other device.
• "Tx Scheduler failure": This is typically because you are trying to use sub-millisecond
latency over a 100 Mbps network link (1 msec is the minimum supported latency over
100 Mbps links).
• "No Receive flows: receiver cannot support any more flows": This will be seen if the
receiver is subscribed to too many devices (devices typically do not support the same
number of flows as they do channels).
• "No more flows (TX): transmitter cannot support any more flows": This will be seen if too
many devices are subscribed via unicast to the transmitter.
• 'Cannot change: Locked receiver': Indicates a subscription from a locked receiver.
Subscriptions from locked receivers cannot be changed.
• 'Warning: Locked transmitter': Indicates that the transmitter is locked. You cannot create
new subscriptions to a locked transmitter.
• 'Access control failure: Transmitter is locked': Indicates a subscription that failed
because the transmitter is locked.
The Device Info tab provides a network-wide overview of device configuration and operating
information. The tabular view presents the following information, in columns from the left:
• Device Name: The device name currently associated with the device.
• Model Name: The model name of the device.
• Product Version: The product version, as defined by the manufacturer.
• Dante Version: The firmware version for hardware devices, or software version for Dante
software applications.
• Device Lock: The lock state of the device. You can also click this field to open the device
lock / unlock dialog.
• Primary Address: The IP address assigned to the primary interface. IP addresses are
currently assigned via DHCP, or automatically self-assigned. Self-assigned addresses on
the primary interface will be in the 169.254.X.Y range.
NOTE 1: A Dante interface may have a preferred link speed. Where it does, and an interface is
not operating at that preferred link speed, the values in the Link Speed columns will be shown in
red.
NOTE 2: If no device information is displayed for a device, it can indicate a ConMon (Dante
control and monitoring service) failure on the device. The device may need to be reset or
restored.
The Clock Status tab provides a network-wide overview of the clocking state within the network.
This view provides a convenient way of quickly scanning the network for clock information. For
DDM networks, devices are grouped into their respective IP subnets.
The tabular view presents the following information, in columns from the left:
• "Device Name": The device name currently associated with the device.
• "Sync": Indicates the clock sync status for the device.
- A green light indicates that the device is currently synced to (or is driving) the
network clock.
- A red light indicates that the device is not currently synced.
• "Mute": Indicates the mute status for the device.
- A red mute icon indicates that the device is currently muted (usually due to loss
of clock sync).
- No icon in the mute column means that the device is not muted (audio should
be flowing normally).
• "Clock Source": Indicates the clock source for the device.
- Dante: The device is deriving its clock from the Dante network, or is acting as
leader clock (but not deriving its clock from an external source).
- External: The device is deriving its clock from an external word clock source.
• "Domain Status" (DDM networks only): Indicates the clock's role for its domain.
- Leader: The device is the leader clock for the domain.
AEQ Audio Over IP 52
Routing System
- Follower: The device is a boundary clock follower (receiving unicast PTP from a
domain leader in a different subnet).
- Standby: The device is a backup boundary clock.
- Disabled: The device does not currently have a domain clocking role.
- N/A: The device cannot act as a boundary clock.
• "Primary v1 Multicast": Indicates the state of the PTP v1 (Dante audio) clock for the
primary interface. Routed DDM networks will indicate a leader clock for each IP subnet.
- Leader: Device is the current PTP v1 Leader Clock on the primary Dante
network.
- Follower: Device is a PTP v1 Follower on the primary Dante network.
- Passive: Device is not using clock synchronization information from this
interface.
- Link Down: The interface is not connected to the network.
- N/A: Indicates that the device does not support clock status reporting. In the
Secondary Status column, can also indicate that the device is non-redundant.
- Listening: Usually transient. When persistent, it indicates that the device can not
operate as a clock leader (follower only), and is waiting for a clock leader to
appear on the network.
Devices that are configured with sample rate pull-up/down (this is not the case with
AEQ equipment) are shown with the relevant pull-up/down value against their Clock
Status. For example, a device acting as leader clock with +0.1% pull-up will be shown
as Leader (+0.1%). See "About Clock Domains" section for more information.
Other transient clock states exist, which are not listed above.
• "Primary v2 Multicast": Indicates the state of the PTP v2 clock for the primary
interface, for AES67 or SMPTE-enabled devices. Possible states are identical to those
for Primary v1 Multicast.
• "Secondary v1 Multicast": Indicates the state of the PTP v1 (Dante audio) clock for the
secondary interface. Possible states are identical to those for Primary v1 Multicast.
• "Secondary v2 Multicast": Indicates the state of the PTP v2 clock for the secondary
interface, for AES67 or SMPTE-enabled devices. Possible states are identical to those
for Primary v1 Multicast.
• "Preferred Leader": Raises the priority of the device in the leader clock election. If only
one device on a particular clock domain has this checkbox ticked, it ensures that the
selected device becomes leader clock (for that clock domain). When multiple devices
have their Preferred Leader checkbox ticked, the leader will be elected automatically
from within that group.
If 'Follower Only' is shown instead of a checkbox, it indicates that the device is not
capable of acting as a leader clock.
• "Enable Sync To External": Forces the Dante module to derive its clock from an
external source - either from a host device word clock, or from an auxiliary device. This
will also ensure that this Dante device becomes leader clock for the relevant clock
domain (unless another device has 'Preferred Leader' selected). It is not normal
practice to configure more than one device per clock domain with an external clock
source. In this case, the user is assumed to have synchronized external word clock
sources (e.g. house clock).
Where the checkbox is present but greyed-out (and inactive), it means that the Dante
device can be follower to an external word clock, but it cannot be set directly from
"Dante Controller" - it must be done via the host device user interface, or via some other
method (e.g. third-party control software). If the checkbox is greyed out and populated,
it means that the Dante device is currently following the external clock.
If N/A is displayed, it means that the device does not support following an external word
clock.
The way to configure DANTE synchronism of an AEQ device will change depending on if the
unit will work in Leader or Follower mode. In the case of FORUM, BC2000D (Matrix or
ARENA) and ATRIUM it will also depend on if there is one or more DANTE boards (FR14 for
FORUM, BC2214/BC2224 for BC2000D and XC24 for ATRIUM) and in the case of NETBOX
DSP if the model is NETBOX DSP 64 or one of the extended models (NETBOX DSP 96, 128 or
160, with 1, 2 or 3 additional Dante modules respectively).
Keep it in mind that only one system device will work as leader, the rest of devices will work as
followers.
- Device NETBOX 8, NETBOX 32, NETBOX DSP 64, CAPITOL, FORUM with 1 module
FR14, BC2000D with 1 module BC2214 or BC2224 or ATRIUM with 1 module XC24:
• Leader mode: in "Clock Status" tab of "Dante Controller" mark the "Preferred Leader"
and "Enable Sync To External" checkboxes.
• Follower mode: in "Clock Status" tab of "Dante Controller" don't mark the "Preferred
Leader" and "Enable Sync To External" checkboxes.
In the case of NETBOX 4 MH, PHOENIX VENUS V3 and OLYMPIA 3 the configuration is
the same, except regarding the "Enable Sync To External" checkbox that is not available in
these devices.
Example 1
In addition, the device must be also configured as master or slave (depending on the
configuration that will be applied by "Dante Controller") by means of the specific software of
the device ("NetBox Tool", "CAPITOL Setup", "FORUM IP Setup", "Matrix Setup" or
"Console Setup"). This step is not necessary in the case of NETBOX 4 MH, PHOENIX
VENUS V3 and OLYMPIA 3.
- Device FORUM with 2 modules FR14, BC2000D with 2 or more modules BC2214 or
BC2224 or ATRIUM with 2 or more modules XC24:
• Leader mode: in "Clock Status" tab of "Dante Controller" mark the "Preferred Leader"
and "Enable Sync To External" checkboxes of all the modules FR14,
BC2214/BC2224 or XC24.
Example 2
• Follower mode for FORUM: in "Clock Status" tab of "Dante Controller" mark only the
"Enable Sync To External" checkbox of the FR14 module placed in slot 13.
Example 4
• Follower mode for BC2000D (or ATRIUM): in "Clock Status" tab of "Dante Controller"
mark the "Enable Sync To External" checkbox of all the modules BC2214/BC2224 (or
XC24) except of the one that will extract synchronism from the link:
o In the case of Matrix (or ATRIUM console) you can prioritize from "Matrix Setup"
the synchronism extraction in the boards configured as sync slaves in order to fix
beforehand which one will have higher priority for that extraction function.
o In the case of Arena console, it's not possible to configure that priority, all the
boards will have the same probability of being the one that will extract
synchronism: you'll have to check which board will make that function by means
of Status Information application (it will indicate "REMOTE SYNC ENABLED") or
by checking the LED signalling of the board (fast blinking with momentary
interruptions)
Example 5
In addition, the device must be also configured as master or slave (depending on the
configuration that will be applied by "Dante Controller") by means of the specific software of
the device ("FORUM IP Setup", "Matrix Setup" or "Console Setup").
- Device NETBOX DSP 96, 128 or 160:
• Leader mode: in "Clock Status" tab of "Dante Controller" mark the "Preferred Leader"
and "Enable Sync To External" checkboxes of the main Dante module and only the
"Enable Sync To External" checkbox of the additional modules (1 for NETBOX DSP
96, 2 for NETBOX DSP 128 and 3 for NETBOX DSP 160).
• Follower mode: in "Clock Status" tab of "Dante Controller" mark only the "Enable
Sync To External" checkbox of the additional Dante modules (1 for NETBOX DSP 96,
2 for NETBOX DSP 128 and 3 for NETBOX DSP 160).
Example 7
In addition, the device must be also configured as master or slave (depending on the
configuration that will be applied by "Dante Controller") by means of the specific software of
the device ("NetBox Tool").
Dante Devices that are not configured with sample rate pull-up/down operate on the default
clock domain, using the default clock. Devices that are configured with sample rate pull-
up/down operate on separate 'clock domains', which have their own dedicated PTP clocks,
adjusted to account for the pulled up/down sample rates.
Clock domains are not physically separated, they all exist on the network simultaneously.
Devices with pull-up/down synchronise to the appropriate clock for their pull-up/down setting,
and ignore other clocks. Those devices are shown with the relevant pull-up/down value against
their Clock Status in the Clock Status tab.
Dante devices can only transmit media to, and receive media from other devices on the same
clock domain. For example, a device with zero sample rate pull-up/down operates on the default
clock domain, and cannot transmit media to, or receive media from any devices on the
+4.1667% clock domain, or the -1% clock domain, etc.
Up to 5 separated clock domains can be supported at any one time. All clock domains have
their own leader clock.
In DDM networks, each Dante domain typically uses its own special clocking domain (except in
the case of media sharing between domains, when multiple Dante domains will share the same
clock domain).
If multiple clock domains are in use, the leader clock for each domain is shown, in a comma-
separated list.
The leader clock is chosen automatically through an election process, though there are user
configurable parameters that allow prioritization of some devices in the leader clock election.
Configuring a device to have an external word clock source will force that device to become
leader clock, unless another device has 'Preferred Leader' set.
Checking the 'Preferred Leader' flag will always result in that device (or the device with the
lowest MAC address, if more than one device has been checked) becoming leader clock for that
domain.
NOTE: If the leader clock device is not directly visible to "Dante Controller" (for example, if the
leader clock device is for some reason only connected to the secondary network, and "Dante
Controller" is only connected to the primary network), the 'Leader Clock' display in the toolbar
may show a MAC address string, instead of the device name.
Dante devices are monitored by "Dante Controller" to establish the status of their clock
synchronization with the Dante network leader clock.
There are a range of network conditions that can interfere with a device’s clock stability. These
include:
- A switch on the network is configured to use Energy Efficient Ethernet ('Green
Ethernet') functionality.
- A 100 Mb switch or link is present where a Gigabit connection is required.
- One or more switches are incorrectly configured.
- A 'problematic' external word clock is being used as the leader clock.
Passive monitoring.
Passive monitoring is on all the time. If a Dante device loses sync with the leader clock, or
regains sync with the leader clock, it reports the event to "Dante Controller". "Dante Controller"
records these events in a log file, and also will display an alert: the Clock Status Monitor icon (at
the bottom right corner of the main window) will light up red.
Active Monitoring.
When active monitoring is switched on, "Dante Controller" begins actively monitoring the
behaviour of supported devices to identify signs of clock instability. If a clock exhibits significant
instability, the Clock Status Monitor icon will light up amber, and a warning event will be
recorded in the clock status event log.
Active monitoring is off by default. To activate it, click the Clock Status Monitoring button
on the main toolbar:
If the device includes a "Brooklyn II" or "Ultimo" module, this is displayed in the "Dante
Information" section in the "Status" tab within the corresponding "Device View" window.
"Log".
The Clock Status log shows time-stamped clock status events for each device that has been
identified as unstable, or has lost or regained sync with the leader clock.
To delete all Clock Status log entries, click Clear. This will reset the Clock Status Monitor icon to
green.
NOTE: This will also clear all other event log entries (the Clock Status log is a filtered view of
the main event log).
"Dante Controller" will then resume monitoring (unless the Clock Status Monitoring button is
switched off).
"History".
Hardware clocks are based on a vibrating (piezoelectric) quartz crystal. All crystals are slightly
different, and vibrate at slightly different frequencies. When a device ('follower') clock wants to
sync to a leader network clock, its frequency must be 'pulled' up or down to match the frequency
of the leader clock. The amount that the clock's frequency is pulled is referred to as 'offset'.
Hardware clocks can only support a certain amount of offset, referred to as 'pull range'. If the
pull range is exceeded, the follower clock will lose sync with the leader clock, and the device will
be automatically muted.
Rapidly-changing offset can also cause a slave clock to lose sync with the leader clock.
Various factors can destabilise follower clocks by affecting their offset, such as:
• Overloaded network links.
• Poorly-implemented EEE (Energy Efficient Ethernet).
• A leader clock that is derived from an inaccurate external word clock (one that does not
run at its nominal frequency).
The Network Status tab provides a range of network-related information across all devices in
the network.
This view includes subscription status, bandwidth and latency information, and can be used to
quickly identify any potential network traffic issues.
The tabular view presents the following information, in columns from the left:
• "Device Name": The device name currently associated with the device.
• "Subscription Status": The icon in the Subscription Status column displays a summary
of subscription states for the device. If any of the device's channels are not successfully
subscribed, the relevant icon will be displayed here.
Check the section "Subscription to audio channels" in section 4.7.4.1 for information
about the various icons that can be displayed in the Subscription Status column.
• "Primary Status": The Primary Status column indicates the link speed of the primary
Dante network interface for the device.
• "Secondary Status": The Secondary Status column indicates the link speed and status
of the secondary Dante network interface for the device (if applicable). 'N/A' indicates
that the device does not have a secondary interface 'Link Down' indicates that the
device has a secondary interface, but it is not currently connected.
• Bandwidth Columns: Use the bandwidth columns to see an approximation of transmit
and receive traffic over individual device interfaces. (Indicated in Mbps = Megabits per
second):
o "Primary Tx B/W": It displays an approximation of the current transmit
bandwidth on the primary Dante network interface for the device.
o "Secondary Tx B/W": It displays an approximation of the current transmit
bandwidth on the secondary Dante network interface for the device.
o "Primary Rx B/W": It displays an approximation of the current receive
bandwidth on the primary Dante network interface for the device.
o "Secondary Rx B/W": It displays an approximation of the current receive
bandwidth on the secondary Dante network interface for the device.
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Routing System
• "Latency Setting": Shows the current latency setting for the. AEQ equipment is usually
configured to 1ms and "Dante Virtual Soundcard" to 4-6 ms.
• "Latency Status": The Latency Status column displays icons representing the recent
latency performance of the device.
A green light indicates that the device is subscribed, and there are no latency
problems - i.e. all audio packets are arriving well within the device's latency
setting.
An amber light indicates that audio packets for one or more channels are
arriving at or near the limit of the device's latency setting. You may need to
increase the device's latency, or reconfigure the network to prevent audio
glitches due to packet loss from late-arriving audio packets.
A red light indicates that one or more audio packets have arrived outside the
device's latency setting. This will result in audio glitches. The device's latency
setting should be increased, or the network reconfigured (for example, by
reducing the number of network nodes in between the transmitter and the
receiver).
A grey light indicates that the device is not currently subscribed.
• "Packet Errors": A red light in the Packet Errors column indicates that one or more
audio packets have been corrupted in between the switch and the receiver. This is
usually due to a faulty Ethernet cable.
4.7.4.5. "Events".
The "Events" tab in "Network View" provides information on significant changes and failures in
the network.
"Dante Controller" continually monitors Dante devices and the network as a whole. It is able to
watch for problematic configurations, unexpected problems and communication failures
between itself and Dante network devices. Events are displayed and stored in an event log.
Events fall into one of three categories (depending on the severity, from lower to higher):
• "Information".
• "Warning".
• "Error".
Use the drop-down menu at the bottom left of the view to filter the events list.
To clear the events list, click the Clear button. When new events are detected that match the
current filter setting, they are displayed in the event list.
If you have switched to another Network View tab, new events in the event list will also be
indicated by a red Event Log LED icon in the Status Bar. Clicking the LED icon will take you
straight to the Events tab and will clear the Event Log LED.
NOTE: The Event Log LED icon will always remain green while the Events tab is open.
To save the events list, click the Save button. The list is saved as a text file with file extension
".log". All events in the list are saved (the filter does not apply to saved events logs).
Events are also continuously written to a log file. Each time "Dante Controller" is started, it
creates a new log file (with a time-stamped filename, to avoid overwriting previous logs).
You can find the path to these log files under Help > About. To delete log files more than seven
days old, click the Delete old Log files button.
Events Classification.
"Dante Controller" is able to identify several types of problems that a Dante device may
experience. A device that is found to have problems will have its device name displayed in red.
Additional information about the problem can be found by double-clicking on the device.
A device displayed in red will either have entered failsafe mode or have an identified issue with
its IP configuration. These states are described in more detail below.
Dante networks use IP Addressing to communicate. Incorrect address configuration can make it
hard or impossible for a Dante device to communicate. "Dante Controller" attempts to identify
and report several types of incorrect IP address configuration, including:
Failsafe mode.
A device will enter failsafe mode when the firmware image stored on the board has become
corrupted. Although rare, this can occur when:
If your device enters failsafe mode, please use the Failsafe Recovery function in the Firmware
Update Manager application (if available) or contact the AEQ Technical Support.
"Dante Controller" will also notify you of network status, general device events and clock status
events, via the LED icons in the Status Bar.
The Device View is used to view and modify detailed information and settings for a specific
device. Device view can be activated by double-clicking a device name in any of the Network
View tabs (except Events), or by selecting Device View from the Device menu (Ctrl + D, or
Command + D) in the Network View window. The Device View opens in a new window. Multiple
device views can be open simultaneously.
The name of the device being viewed is displayed in the middle of the toolbar. In the
screenshot, "CAPITOL-74623" is the device being displayed in the drop-down list box.
The device viewed can be changed by selecting another device from the drop-down list.
The Device View has up to seven tabs, allowing you to see different information relating to a
specific Dante device:
"File":
- "Close Window" (Ctrl + F4).
"Device":
- "Refresh" (F5): Refreshes the displayed network / device data.
- "Create Multicast Flow" (Ctrl + M).
- "Identity" (only available for PHOENIX VENUS V3).
- "Lock / Unlock".
- "Clear Domain Credentials" (Ctrl + Shift + D).
"View":
- "Show Channel Groups" (Ctrl + Shift + G).
- "View Flow Information" (Ctrl + F): Display information of transmit and receive flows.
"Help":
- "About": Shows "Dante Controller" version and current log file.
- "License": Displays the license text.
- Online Help" (F1): Opens this HTML user guide on the Audinate web server (requires
an Internet connection).
- "Offline Help" (Shift + F1): Opens a locally-stored PDF of this user guide (may not be
the latest version of the user guide).
There is a tool bar below the Menu bar including seven buttons:
Refresh: Re-load routing and configuration information for the current device.
Web Config: Some Dante devices can be configured via a web interface. This button
opens a web browser window which can be used to perform functions such as firmware
upgrades. This feature is not supported on AEQ and most of Dante devices.
Identify: Identify the current device by, for example, causing its LEDs to flash. Note that
this feature is only available for PHOENIX VENUS V3: when the button is pressed,
"SYNC AoIP" LED of front panel starts blinking (although it can be seen only when the unit is
acting as slave).
Help: Opens this HTML user guide on the Audinate web server (requires an Internet
connection).
There are 7 tabs below the tool bar that we describe in detail below:
4.8.3.1. "Receive".
The "Receive" tab shows a list with all the subscribed and standby receive channels included in
the current device, as well as information about the subscribed channels only. It also permits
the creation of subscriptions from the Available Channels list.
"Receive Channels": The receive channels area, shown in the left area of the screen, contains
3 columns:
• "Channel": It is an editable field showing the receive channels names of the current
device. These can be edited here to rename the channels by double-clicking on the
channel’s name and typing a new text in.
• "Connected To": Lists the Tx channel that the receive channel is currently subscribed
to, plus the status of both primary and secondary subscriptions, using the following
icons.
Subscription is OK and media should be flowing.
Subscriptions can show several symbols in the Status column. Common status icon
combinations and their meanings are as follows:
• "Signal": Supported devices will also show the following channel metering icons,
indicating the presence of audio on subscribed channels:
Currently, Brooklyn II (featured in AEQ multichannel devices) and PCIe devices support
channel metering in "Dante Controller". You can check your device type in the "Device
Info" tab included in "Network View".
For devices with many channels, you can click the Channel Groups button to group
available channels into sets of 16.
Creating Subscriptions.
Subscriptions are created by selecting a channel from the Available Channels list in the right-
hand pane of the Receive Tab, then dragging and dropping it onto the appropriate receive
channel in the left-hand pane of the Receive Tab.
Multiple channels can be selected and then dragged and dropped onto the Receive Channels
pane, to make several subscriptions simultaneously.
Canceling subscriptions.
It is also possible to cancel subscriptions from the "Receive Channels" area. In order to do so,
the subscription to be cancelled must be selected within the "Connected to" column, and then
click on the "Unsubscribe" button located in the bottom area of the screen (this can also be
done by pressing the keyboard’s "Del" key).
It is possible to cancel more than one subscription at once, by selecting several at the same
time (by holding the Ctrl key down) and then clicking on the "Unsubscribe" button (or "Del" key).
The "Transmit" tab is used to inspect and modify the transmit configuration of a device.
"Transmit Channels": The area on the left pane of the tab shows the Tx channels for the
device. It allows you to edit channel names (by double-clicking on the channel’s name and
typing a new text in) for transmit channels. Input to the table is filtered to prevent illegal
characters from being used in channel names. Tx channel names must be unique for the
device.
Supported devices will also show the following channel metering icons in the Signal column,
indicating the presence of audio on subscribed channels:
Channel is either muted, or receiving audio at less than -61 dBFS.
Channel is receiving audio between -61 dBFS and 0 dBFS.
Channel is clipping.
"Multicast Transmit Flows": The area on the right pane of the tab shows the multicast transmit
flows that have been configured on the device. Multicast flows are listed in ID order, including
the channels contained within the flow. NOTE: Unicast flow details are displayed in the Flow
Information dialog.
The "Status" tab is used to obtain current information about a Dante device.
The tab is divided into four sections. The information presented on this tab can be very useful
when investigating networking or clocking issues in the system. The Refresh button can
be used to update this information if required.
NOTE: Not all Dante devices support the display of all of this information.
The available sections are as follows:
"Manufacturer Information": This provides the following general information about the device:
• "Manufacturer": The name of the device manufacturer.
• "Model Name": The model name of the device.
• "Product Version": The product version.
• "Software Version": The version of the manufacturer software running on the device.
• "Firmware Version": The version of the manufacturer firmware running on the device.
"Dante Information": This provides Dante-specific information about the device:
• "Dante Model": The Dante device type.
• "Dante Firmware Version": The version of the Dante firmware running on the device.
• "Hardware Version": The version of the hardware firmware running on the device.
• "ROM/Boot Version": The version of the ROM or bootloader.
"Clock Synchronization": This provides the following information about device clocking:
• "Mute Status": 'Muted' indicates that the device is has been automatically muted (due
to a clock synchronisation problem, or because the external word clock is invalid).
'Unmuted' indicates that the device is not muted, and audio is flowing normally.
• "Sync Status": 'Locked' indicates that the device is locked to the network PTP clock.
'Not Locked' indicates that the interface has not achieved lock with the network PTP
clock.
• "External Word Clock": 'No' indicates that the device has been configured to use the
internal clock source. 'Yes' indicates that the device has been configured to accept an
external word clock source. NOTE: If the Dante device is configured to accept an
external word clock source, it is important to make sure that the host equipment has
been configured to provide its word clock to the Dante device. Check your product
manual for more information.
AEQ Audio Over IP 71
Routing System
• "Preferred": 'No' indicates that the card has not been set to preferred leader mode.
'Yes' indicates that the card is set to preferred leader mode.
• "Frequency Offset": Indicates the offset from the network clock leader measured in
parts-per-billion.
"Interfaces": Provides the following information about the primary network interface (P) and the
secondary network interface (S):
• "IP address": The IP address currently assigned to the interface.
• "MAC address": The Media Access Control address of the interface, associated with
the Ethernet layer.
• "Tx Utilization": Shows the current total transmit bandwidth in use.
• "Errors": (on the same line as Tx utilization) shows the number of transmit Cyclic
Redundancy Check (CRC) or packet errors detected since the device was last started.
• "Rx Utilization": Shows the current total reception bandwidth in use.
• "Errors": (on the same line as Rx utilization) shows the number of receive Cyclic
Redundancy Check (CRC) or packet errors detected since the device was last started.
NOTE 1: The "Rx Utilization" includes not only network traffic destined for the Dante device, but
any other multicast or broadcast traffic received at this network interface.
NOTE 2: As a rule of thumb neither the "Rx Utilization" nor the "Tx Utilization" should exceed
about 85% of the link speed in order to guarantee good clock synchronization performance
(links are full duplex).
The button "Clear Counters" allows you to reset the packet errors history for the device.
The graphic also indicates the speed and connected state of the interface as follows:
Indicates that the link is not connected, or that there is an error. The IP address will
read N/A, and Tx and Rx utilization will be 0 kbps.
The information about the secondary network interface will only be displayed if the device
supports redundancy and it’s configured as redundant.
4.8.3.4. "Latency".
For supported devices, the "Latency" tab displays histograms of audio packet latency for each
transmitter that the device is subscribed to.
Newer Brooklyn II (featured in AEQ multichannel devices) and PCIe devices support latency
monitoring in "Dante Controller". You can check your device type in the "Device Info" tab under
"Network View".
Latency is used to account for the delay between an audio packet leaving the transmitter,
traversing the network (potentially through multiple switches) and reaching the receiver.
If a receiver's latency setting is too low, audio packets will not have time to get from the
transmitter to the receiver before they are supposed to be played out. When this happens, the
receiver will drop packets (i.e. it will throw packets away, because they are 'late to the party').
Setting device latency too high, however, can interfere with low-latency applications (for
example, realtime monitoring when recording vocals), so it is sometimes important to find a
balance between low latency and guaranteed audio integrity.
The "Latency" tab can be used to identify devices that are dropping packets because their
latency is set too low, and also devices that could potentially have their latency reduced (if
required; generally, the default Dante latency of 1ms is more than adequate for low-latency
applications).
The transmitter's name is displayed at the top of the histogram, along with the latency value
against which the histogram is reporting.
The horizontal axis shows the distribution of audio packet latency measurements from the
transmitter. The vertical axis shows the number of measurements recorded at each data point,
on a logarithmic scale.
Measurements are taken at roughly 1 second intervals, from when "Dante Controller" is started.
To clear the histogram, click Clear. Latency measuring will then restart.
NOTE: If any subscriptions are via multicast flows, there may be two histograms displayed for
one transmitter: one histogram for the unicast flows, and one for multicast. This is because
multicast flows always use a latency of 1ms. If the receiver is set to a latency other than 1ms,
two histograms will be displayed.
If all bars are green and falling well within the limit of the histogram
(i.e. towards the left or middle of the histogram), it indicates that the
latency setting for the receiver is set high enough to prevent packet
loss.
If any bars are amber, it means that some packets are arriving near
the limit of the latency setting. Network traffic fluctuations could
potentially lead to extra delay which could cause packets to arrive
late. A histogram of this type indicates that the receiver latency
should be increased if possible..
If any bars are red, it indicates lost packets, and audio loss. The
receiver latency should be increased, or the network reconfigured.
This tab on the Device View window allows you to configure device specific parameters. The
specific options available will depend on the capabilities of the device. In the case where a
device does not support configuration via "Dante Controller", the tab will be disabled.
NOTE: In the case of "Dante Virtual Soundcard" the configurable parameters available from
this tab are "Rename Device", "Sample Rate", "Encoding" ("Preferred Encoding") and
"Clocking" ("Unicast Delay Requests"). The remaining parameters are configured from its own
user interface on the PC or Mac.
See 1.4.3 chapter for information about name conflicts and device name rules.
• "Sample Rate":
o "Sample Rate" shows the current sample rate of the device, and allows you to
change the operating sample rate of the Dante device. This may require the device
to be rebooted to take effect. All sample rates supported by the device are shown in
the drop down menu.
IMPORTANT NOTE: When working with AEQ equipment, this sampling frequency
must be set to 48 kHz.
o "Pull-up/down": Shows the current pull-up/down setting for the device, and allows
you to change the pull-up/down setting. The pull-up/down setting can be used to
adjust the sample rate of the device to synchronise audio with video that has
undergone frame rate conversion. For example, to synchronise Dante audio with
video that has been converted from 24 fps to 25 fps, set the sample rate pull-
up/down for any relevant Dante audio devices to +4.1667%.
NOTE: Changing the sample rate pull-up/down for a device places that device in a
dedicated clock domain. Dante devices can only transmit audio to, or receive audio
from other devices on the same clock domain. See "Clock Status View" for more
information.
IMPORTANT NOTE: This configuration is not suitable for AEQ equipment.
Use the "Network Config" tab to toggle supported (among them, all AEQ devices feature two
AoIP Ethernet ports, except NETBOX DSP), between Redundant and Switched modes, and to
specify static IP addresses for a device's Ethernet ports.
- "Redundant": When a device is set to Redundant, the device will duplicate Dante
audio traffic to both Ethernet ports, allowing the implementation of a redundant
network via the secondary port. Not all devices support redundancy. All AEQ
devices covered by this manual include two Ethernet ports, but two of them
(NETBOX 4 MH and PHOENIX VENUS V3) don't support this feature.
IMPORTANT NOTE: When there is a redundant network, device primary and
secondary interfaces must be connected to separated networks.
- "Redundant-control-only-primary"
(for firmware version 4.0.4.22 or
higher): This option configures the
devices as redundant but the control of
the unit at local level (by means of
"NetBox Tool" application) can be
accomplished only through primary
network. When the configuration of a
device is changed from this option to
"Redundant" (or vice versa) you must press the "Refresh" button after rebooting the
unit in order to get the information correctly shown.
- "Primary&Control" (for firmware version 4.0.9.2 or higher): This option separates
Dante primary network and local control network (the one associated to "NetBox
Tool" application). The first one is accesed only through upper Ethernet port and the
second one through lower Ethernet port. In this case there is no Dante secondary
network.
• "Addresses": Dante devices obtain IP addresses automatically by default, and in the vast
majority of circumstances there is no need to change the Addresses settings. However,
static IP addresses can be assigned if necessary.
To assign a static IP address:
1. Select "Manually configure an IP Address" for the appropriate Ethernet port.
2. Enter the IP Address and Netmask.
3. Click Apply.
The DNS Server and Gateway settings are optional - the device will use network defaults
if they are not specified.
Click "Revert" to revert back to the previous settings.
NOTE: Redundancy configuration and assigning static IP addresses require a device reboot.
For supported devices (Brooklyn II v3.9.x devices and up, and Ultimo X), the "Device View" also
includes an "AES67 Config" tab that allows the selection of AES67 mode for the device.
AES67 is a standard for audio over IP interoperability. Devices in AES67 mode are able to
transmit and receive AES67 multicast flows to / from non-Dante AES67-enabled devices.
Between Dante devices, Dante's native audio transport protocol is used instead (even when
AES67 is enabled for both devices).
NOTE: When the device is enrolled in a domain, AES67 configuration is controlled via DDM
instead, and the "AES67 Config" tab is not available.
• "AES67 Mode": Select "Enabled" to enable AES67 mode for the device. Use the
"Create Multicast Flow" panel to create AES67 flows.
The Flow Information Summary dialog displays any audio, video or ancillary flows to and from
the device.
To open the Flow Information Sumarry dialog, open the Device View for the device and select
View > View Flow Information.
In the example below, the device supports 32 audio transmit flows and 32 audio receive flows.
A single multicast flow can contain up to the maximum supported channels per flow for this
device. This is displayed at the top of this window, and is 16 channels for this device. If you
select more than the maximum allowed channels per flow, multiple flows will be created. Once a
flow has been created, it will appear in the list of flows in the transmit pane, along with the
channels contained within that flow. Channels cannot be added to or removed from existing
flows. Each time the dialog is used to select additional channels, a new multicast flow will be
created.
A good rule of thumb is to use multicast when there are more than two receivers for a specific
audio channel. You should also assume that the flow will flood throughout the entire network,
and therefore consume bandwidth on all network links.
NOTE: Certain Ethernet switches support IGMP (Internet Group Management Protocol), a
protocol that provides the ability to 'prune' multicast traffic, so that it travels only to those end
destinations that require that traffic. If this is the case, and IGMP is correctly configured on all
the Ethernet switches, then multicast audio will not flood throughout the network, but will instead
be sent only over the links required to deliver it to subscribed devices. Appendix 1 provides
information about requirements and offers recommendations in this respect, and also regarding
the use of properly configured bridges or routers that can avoid overflow produced by multicast
audio streams in network areas not related to audio.
"Dante Domain Manager" (DDM) is a complete management solution for Dante systems. With
DDM, integrators can define specific AV device groupings, by room, building and site, allowing
for the creation of independent Dante Domains, and enabling a single Dante Domain to
encompass multiple network subnets.
DDM is a virtualized application that runs on desktop and server platforms, with an intuitive and
highly responsive web interface for desktop, tablet and mobile browsers.
To view enrolled devices in "Dante Controller", the user must connect to the DDM server using
their configured DDM credentials, and then select the appropriate domain for viewing.
2. Click DDM Server Connection. The DDM Server Connection dialog is displayed:
To select a domain for viewing, select the required domain from the Domain drop-down menu in
the "Dante Controller" main toolbar.
The domains and devices you are able to view and configure are determined by your DDM user
account privileges.
The currently logged in user is displayed next to the Domain drop-down menu.
NOTE: When connected to the <unmanaged> domain, "Dante Controller" will only display
devices in the local subnet.
DDM supports the sharing of audio between domains using the concept of 'virtual' devices.
A virtual device is a 'projection' of a real device, which can appear in multiple domains
simultaneously, and can be subscribed to by real devices in those domains. It presents in
"Dante Controller" as an independent transmitter, but is really just a logical entity which acts as
a subscription proxy for a real device.
Virtual devices are instantiated when real devices are shared between domains using DDM.
They cannot be created using "Dante Controller".
Using DDM, you can control the domains in which a virtual device appears, and which channels
on the real device are exposed by the virtual device. Virtual devices can be assigned their own
individual device names.
When you subscribe to a virtual device, the audio you receive is from the real device. Virtual
devices cannot subscribe to other devices.
NOTE: The usual configuration options are disabled for virtual devices.
Devices with some legacy (pre-v4.0) versions of firmware can be 'associated' with domains
using DDM. This adds them to the relevant clock domain, and allows them to exchange audio
with devices enrolled in the same domain, which are also on the same IP subnet (legacy
devices do not support audio routing between subnets).
When legacy devices are associated with a domain, they only appear in "Dante Controller"
when you are logged into the relevant domain (unless they have been specifically revealed -
see Hidden Legacy Devices below).
NOTE: "Dante Controller" must be connected to the same subnet as a legacy device in order for
it to appear in the "Dante Controller" interface.
IMPORTANT NOTE: When legacy devices are associated with a domain, they are not
protected from unauthorized access via "Dante Controller". Also, when associated, they are
placed in a dedicated clock domain and thus can no longer exchange audio with unmanaged
devices.
If a legacy device is moved to an unmanaged Dante network without first being de-associated, it
will not appear by default in "Dante Controller". "Dante Controller" notifies you with a spy icon
(next to the network status icons at the bottom left of the UI) if you have hidden devices on your
network:
To view hidden devices in "Dante Controller", select "View" > "Show Hidden Devices".
When a device is enrolled in a Dante domain, information about the relevant DDM server and
the domain in which it is enrolled is saved to the device. When the device is unenrolled, the
domain membership information is cleared, and the device returns to the unmanaged
(unenrolled) domain.
If an enrolled device is moved out of the DDM network to another network without first being
unenrolled, it will not appear in "Dante Controller", because its domain credentials indicate that it
is still enrolled in a domain. In these circumstances it is necessary to clear its domain
credentials so that it appears as an unmanaged device in "Dante Controller" and can be used
again.
To clear the domain credentials for a device, it must first be isolated using the same method for
resetting a device lock PIN:
1. Isolate the device.
2. Open the Device View for the device.
3. From the Device menu, select Clear Domain Credentials.
"Dante Controller" supports the saving and loading of Dante network routing and device
configurations, known as 'presets'. A preset file contains configuration and routing parameters
for some or all of the devices in the network.
Preset files are saved as xml, and can be edited offline. They are also 'device-agnostic' - they
can be shared between networks with different physical components.
WARNING: Danger of severe system misconfiguration. The Presets tool is extremely powerful
and allows the user to quickly make deep modifications in the network, as well as the fast
configuration of a complex network by cutting and pasting characteristics of their individual
elements. For this reason it shouldn’t be used on real operating networks until enough skills
have been acquired, as any detail that is not properly configured can cause dropouts or noises
in the audio.
Presets introduce the concept of 'device roles'. When a preset is saved, the configuration and
routing for each selected device is saved into the preset as a device role, with the same name
as the device from which it was created.
The role is not 'tied' to its originating device. When a preset is loaded into "Dante Controller",
each role can be applied to its originating device or to another device (even if it does not
support exactly the same functionality). It is a transferable set of device configuration and
routing parameters.
If a role is applied to a device that is different from the role's originating device - for example, a
role for console model A is applied to console model B - "Dante Controller" will identify any
issues that might arise (such as unsupported sample rates) and will display those issues so
they can be addressed - or ignored, if they are not important.
2. Select the devices that you wish to include in the preset. By default, all available devices
are selected; you can clear that selection by pressing "None" button and select all
devices again by pressing "All" button.
3. Click "Save".
The ‘Save a Preset File’ dialog box will appear, allowing the user to select a folder a file name
for the Preset files that will be created.
The preset is saved as an XML file, which can be manually edited if required, using a text editor.
Removing Assignments: In order to delete a role, just select that role in Target Devices
and click on Clear (or press the keyboard’s Del key), or select another role for it from the
Preset Roles column and then click on Apply Role.
• "Issues". The Issues column lists all issues identified by "Dante Controller". Clicking a
role or a target device will highlight the issues associated with that role or role
assignment.
The following are 'fatal' issues that could render the network unusable (identified by a
black LED icon):
- You cannot apply the same device name to multiple devices.
- You cannot apply the same static IP address to multiple devices.
- You cannot apply a redundant configuration to a device that does not support
redundancy.
Other issues may or may not be a problem, depending on your requirements for the
network.
Applying Presets.
To apply the preset, click "Ok". This process will take around one minute. Click "Cancel" to
abandon the operation.
You can use the Presets feature for global configuration, i.e. applying one or more configuration
settings to a number of devices simultaneously.
For example, if you want to apply the same sample rate to all devices on your network:
1. Set one of your devices to the required sample rate.
2. Click the button in the "Network View" toolbar.
3. Click "None" button, then select only the relevant device.
4. Click "Advanced" button.
5. Click "None" button, then select the device "Sample Rate" checkbox.
6. Click "Save" button.
7. Load the preset by clicking the button in the "Network View" toolbar or by selecting
"File" > "Load Preset".
8. In the "Preset Roles" column, select the relevant role.
9. In the "Target Devices" column, click "Select All" button.
10. Click "Apply" button, then click "Ok".
This will set all devices to the same sample rate, but will leave all other device configuration
settings untouched.
"Dante Updater" is a desktop application that allows you to update the Dante firmware and
software on Dante hardware devices. It is installed automatically when you install "Dante
Controller".
The application is linked to an online database containing firmware update files for products
from multiple manufacturers. When the application is connected to a Dante network, it scans the
network and identifies the firmware versions for each discovered Dante device.
To launch "Dante Updater", click the button in the "Network View" toolbar.
IMPORTANT NOTE: This application is not suitable for AEQ equipment. The AEQ devices
described in this manual should be upgraded by means of "Dante Firmware Update Manager"
application (see section 6 of this manual).
NOTE: The information included in this manual is valid for software version 4.1.2.5 (or higher
versions).
Any computer with the "Dante Virtual Soundcard" software installed will be able to send and
receive channels to and from the AEQ consoles and matrices. There are trial and fully operating
versions of this software that can be downloaded free of charge from www.audinate.com.
Registered users can also download the user manual from this page. Nevertheless, for your
convenience we reproduce an extract from it here.
IMPORTANT NOTE: "Dante Virtual Soundcard" does not support redundant operation.
The PC audio application must be compatible with WDM (Windows Driver Model). The
application supports the ASIO multichannel standard interface, but this is not the purpose of the
use that this document describes.
Its default screen must be configured this way. Note that the configured latency, even not
audible, is by far higher than the one normally produced by AoIP AEQ devices, due to the lower
performance of a general purpose PC hardware as compared to dedicated audio hardware:
Dante Virtual Soundcard makes use of 'Dante Discovery' service for automatic device
discovering, and "ConMon’ for the control and monitoring of Date devices. Both of them are
installed with the application.
Firewall Configuration.
Firewall configuration for Windows Firewall is automatically handled during installation and on
system boot (every time the "Dante Virtual Soundcard" services start).
The "Dante Virtual Soundcard" communicates over UDP using the following ports:
• Dante Clock Synchronization: 319, 320.
• Dante Audio Routing: 4440, 4444, 4445, 4455.
• Dante Control and Monitoring: 8700-8708, 8800.
• Dante Multicast and Unicast Audio: 4321, 14336 - 14600.
If you are using a third-party firewall product, use the port information provided above to
configure it accordingly.
This will take you to the appropriate DVS (Dante Virtual Soundcard) release page for your
operating system. Click the link under "File downloads" to download the DVS installer.
Once you have downloaded the "Dante Virtual Soundcard" installer file, navigate to the directory
where you have downloaded it. To install:
1. Ensure you are logged on to your PC as an administrator.
2. Double-click the icon for the "Dante Virtual Soundcard" installer.
3. Read the license text, and if you accept the terms of the agreement, click the 'I Agree...'
checkbox. If you do not accept the terms, click Close.
4. Click Install.
5. Acknowledge / accept any Windows security warnings that are displayed.
NOTE 1: If you are upgrading to a new version of "Dante Virtual Soundcard", you do not need to
uninstall the previous version first. If you do uninstall the previous version before upgrading, you
will need to re-enter your license key to activate the software.
NOTE 2: If you already have the latest version of "Dante Virtual Soundcard" installed, running
the installer again will allow you to repair or uninstall the application.
NOTE 3: If you have "Dante Virtual Soundcard" selected as the default audio interface in
Windows, upgrading to a new version of "Dante Virtual Soundcard" will reset the selection to an
alternative interface and you will need to reselect "Dante Virtual Soundcard" following the
upgrade.
The "Dante Virtual Soundcard" Control Panel enables user interaction with "Dante Virtual
Soundcard".
The "Dante Virtual Soundcard" Control Panel can be started in various ways:
• Windows 7: Start > Programs > Audinate > Dante Virtual Soundcard > Dante Virtual
Soundcard.
• Windows 8.1 or 10: Windows key / menu > All apps > Audinate > Dante Virtual
Soundcard.
• Navigate to the directory where it is installed, and click the "Dante Virtual
Soundcard" icon:
"Dante Virtual Soundcard" will not operate until a valid License ID has been entered and
activated.
The first time you start the "Dante Virtual Soundcard" Control Panel, you will be presented with
a screen that looks similar to the following:
You are required to register with Audinate at www.audinate.com and provide an email address
to obtain a valid License ID for "Dante Virtual Soundcard". If the machine on which you are
installing "Dante Virtual Soundcard" is connected to the Internet, click the "Get a License" button
to be taken directly to the Audinate website.
Once you have obtained a License ID, it can be entered in the Licensing tab. The "Activate"
button is not enabled until a correctly formatted License ID has been entered into the dialog
box.
NOTE: In some special cases, outside the scope of this manual, the documentation provided
with your equipment will include a license Id or information to obtain that Id with some discount.
IMPORTANT NOTE: Ensure that the machine has access to the Internet during this step.
If you are using a trial license the Control Panel a "Trial version licensed to..." message and
remaining trial time info will appear. In order to continue using "Dante Virtual Soundcard" after
the trial period has expired, you will need to purchase a full license.
It is important to understand that the Control Panel that is displayed when you start the
application is a means of configuring and controlling "Dante Virtual Soundcard", it is NOT the
"Dante Virtual Soundcard" itself. The actual "Dante Virtual Soundcard" runs as a background
process.
When you open the "Dante Virtual Soundcard" Control Panel, you are presented with a window
with four tabs: "Settings", "Licensing", "Device Lock", "Domains" and "About". The "Settings" tab
is shown by default when the application is opened.
Some "Dante Virtual Soundcard" settings are only configurable via "Dante Controller":
• Device Name.
• Sample Rate.
• Encoding (audio bit depth).
To change these settings, use the "Device Config" tab of the "Device View" in "Dante Controller"
(see section 4.8.3.5 of this manual). To open this tab:
1. Completely quit out of any audio applications that are using "Dante Virtual Soundcard".
Connected applications may prevent new settings from taking effect.
2. Ensure "Dante Virtual Soundcard" is running.
3. In "Dante Controller", open the device view for "Dante Virtual Soundcard" - either:
- Double-click the "Dante Virtual Soundcard" device in the routing view, or:
- Use Ctrl + D to open the device view, and select the "Dante Virtual Soundcard"
device from the drop-down menu.
4. Click the "Device Config" tab.
By default, "Dante Virtual Soundcard" will appear in "Dante Controller" with the same name as
the computer on which it is installed.
You can lock and unlock "Dante Virtual Soundcard" from the control panel, or remotely using
"Dante Controller". Refer to section 1.4.7 for information about locking Dante devices remotely.
NOTE 2: Increasing the sample rate in "Dante Controller" may reduce the channel count (’Audio
Channels’) setting on "Dante Virtual Soundcard", if the channel count setting is not supported at
the new sample rate. Subsequently decreasing the sample rate, however, will not restore the
channel count setting to its previous value.
The encoding value is the audio bit depth. To change the encoding setting:
1. In "Dante Controller", open the "Device Config" tab for "Dante Virtual Soundcard".
2. Use the "Encoding" drop-down menu to set the required bit depth.
The "Settings" tab is the first screen you see when you open the "Dante Virtual Soundcard"
Control Panel. NOTE: Settings cannot be changed while the "Dante Virtual Soundcard" is
running. Settings cannot be changed when device lock is active.
To change settings:
1. Completely quit out of any audio applications that are using the "Dante Virtual
Soundcard".
2. Ensure device lock is inactive.
3. Stop "Dante Virtual Soundcard".
4. Change your "Dante Virtual Soundcard" settings.
5. Restart "Dante Virtual Soundcard".
6. Restart your audio application/s.
Audio format
settings (can only
be changed when
DVS is off, and not
connected to an
audio application)
"Start/Stop" Button.
The "Start/Stop" button in the "Settings" tab indicates whether "Dante Virtual Soundcard" is
currently running, and can be used to toggle the running state:
Click the button to toggle the running state of "Dante Virtual Soundcard". When "Dante Virtual
Soundcard" is running, all other buttons and drop-down lists on the "Settings" tab are greyed
out.
IMPORTANT NOTE: If you are recording via "Dante Virtual Soundcard", stop the recording
before you stop "Dante Virtual Soundcard". Stopping "Dante Virtual Soundcard" during a
recording can lead to driver instability issues.
NOTE: "Dante Virtual Soundcard" can be either on or off (running or stopped) when the "Dante
Virtual Soundcard" Control Panel is started. It will always be in the state it was in when the
Control Panel was last closed. If the computer is power cycled, "Dante Virtual Soundcard" will
resume in the state it was in when the computer was powered off.
When "Dante Virtual Soundcard" is running, it will be visible on a "Dante Controller". By default,
the device name shown in "Dante Controller" will be the same as the name of the computer on
which it is running.
Audio Interface.
For the initial start-up, please use the "Audio Interface" button to disable ASIO audio engine and
setup WDM. "Dante Virtual Soundcard" must be stopped (via the "Start/Stop" button on the
control panel) before you can change the audio interface.
In WDM mode, "Dante Virtual Soundcard" supports audio applications that use WDM audio, for
example iTunes for Windows, Windows Media Player and Skype.
The "Options" button is only available in ASIO mode, but this is not the purpose of the use that
this document describes.
Use the "Audio Channels" drop-down menu to set the number of transmit and receive Dante
audio channels available and advertised on the network when working in ASIO mode. This
enables the number of channels shown in "Dante Controller" (and any connected audio
application) to be limited, if required. The maximum number of channels supported depends on
the interface type and the selected audio format.
In WDM mode this number is fixed: "Dante Virtual Soundcard" supports 16 channels (8 stereo
pairs).
Dante Latency.
The "Dante Latency" drop-down box allows you to view and set the device receive latency (time
before playout). A Dante device receiving audio from "Dante Virtual Soundcard" will use this
value (unless the receiving device only supports higher latencies). The latency compensates
primarily for computer scheduling jitter, as well as delay variations encountered in the network.
As a rule of thumb, 4ms can be used where "Dante Virtual Soundcard" is running on a high-
spec PC with low scheduling jitter. Computers with poor scheduling performance may need to
use the 10ms Dante Latency setting.
NOTE: If the Dante Latency setting is set too low to compensate for network delay variation and
computer scheduling jitter, there is a risk of intermittent loss of audio.
Network Interface.
The "Network Interface" drop-down menu allows you to select the computer's network interface
that "Dante Virtual Soundcard" will use to transmit and receive Dante audio.
The available entries will be all the wired Ethernet network interfaces currently enabled on the
machine. For machines with only one Ethernet network interface enabled, there will only be one
option available.
The IP address of the currently selected interface is displayed below the "Network Status" field.
NOTE 1: "Dante Virtual Soundcard" does NOT support wireless, USB, Bluetooth or bridged
Ethernet Interfaces.
NOTE 2: All Dante applications on the same computer have a shared understanding of the
primary Dante interface. For example, if you have installed "Dante Controller" on the same PC
as "Dante Virtual Soundcard", and a new primary interface is selected from within "Dante
Controller", "Dante Virtual Soundcard" will automatically switch to the newly selected interface,
and begin operating on that interface.
IMPORTANT NOTE: "Dante Virtual Soundcard" does NOT support redundant operation.
Network Status.
The "Network Status" value indicates the link speed of the computer's Ethernet network
interface that is currently in use by "Dante Virtual Soundcard". It can have the following values:
• 1Gbps (1 gigabit per second).
• 100Mbps (100 megabits per second).
• N/A (no Ethernet network detected).
The "Licensing" tab allows you to see the status of the license you have, and if necessary
allows you to enter a new license key and re-activate the "Dante Virtual Soundcard". If you have
a trial license it will display the number of days remaining before the trial license expires.
The "Device Lock" tab allows you to lock and unlock "Dante Virtual Soundcard".
"Device Lock" is a Dante feature that allows you to lock and unlock supported Dante devices
using a 4-digit PIN (Personal Identification Number).
When a device is locked, audio will continue to flow according to its existing subscriptions, but it
cannot be configured or controlled over the network – its subscriptions and configuration
settings become read-only. When "Dante Virtual Soundcard" is locked, you cannot use the
control panel to change its settings.
To configure or control "Dante Virtual Soundcard" when it has been locked, you must first
unlock it directly using the control panel, or remotely using the PIN with which it was locked.
You can lock "Dante Virtual Soundcard" from the control panel using the "Device Lock" tab, or
remotely using "Dante Controller".
Refer to section 1.4.7 for information about locking Dante devices remotely.
The controls in the "Settings" tab will become inactive, and you will be unable to remotely
configure "Dante Virtual Soundcard" or change its subscriptions using "Dante Controller".
When "Dante Virtual Soundcard" is locked, a red padlock icon is displayed at the bottom of the
control panel:
NOTE: You cannot lock "Dante Virtual Soundcard" when it is enrolled in a domain.
You can unlock "Dante Virtual Soundcard" directly from the control panel (using the "Device
Lock" tab), or remotely using "Dante Controller".
Refer to section 1.4.7 for information about locking Dante devices remotely.
When "Dante Virtual Soundcard" is enrolled in a "Dante Domain Manager" (DDM) system, the
"Domains" tab displays information about the DDM server.
Refer to Audinate website for more information about Dante domains and enrolling devices.
NOTE: You cannot lock "Dante Virtual Soundcard" when it is enrolled in a domain.
If the DDM server is unavailable, a warning icon is displayed at the bottom of the control panel:
If the DDM administrator has blocked configuration of Dante Virtual Soundcard when it is
enrolled in a domain, the control panel becomes read-only and this icon is displayed at the
bottom of the control panel:
When "Dante Virtual Soundcard" is enrolled in a domain, it stores information locally about the
domain and DDM server, so that it can automatically rejoin its domain when it is restarted. The
"Clear Domain Credentials" button removes this information.
Use "Clear Domain Credentials" if you have moved the computer running "Dante Virtual
Soundcard" to a different network, or uninstalled DDM, without first un-enrolling "Dante Virtual
Soundcard" from its domain. This will ensure that "Dante Virtual Soundcard" can be
automatically discovered when it is next connected to a DDM network.
NOTE 1: Make sure that you start "Dante Virtual Soundcard" with the settings you require,
BEFORE you start your audio application.
NOTE 2: Digital Audio Workstations (DAWs) treat "Dante Virtual Soundcard" like any other
WDM (Windows) device. For support information about using audio devices (including "Dante
Virtual Soundcard") with your DAW, please use the support services provided by the
manufacturer of your DAW.
"Dante Virtual Soundcard" acts like a standard WDM sound device in a PC running Windows.
In WDM mode, "Dante Virtual Soundcard" supports common audio applications available for
Windows, such as Windows Media Player, iTunes and Skype.
Audio applications generally provide a mechanism for selecting the sound card that they will
use. Before configuring the application to use "Dante Virtual Soundcard" as its audio interface,
make sure you have started "Dante Virtual Soundcard" with the required settings (and with the
correct interface mode selected: WDM).
"Dante Virtual Soundcard" supports 16 channels (8 stereo pairs) in WDM mode. Each stereo
pair appears as an independent selectable audio device in any relevant Windows and
supporting application dialogs. In the Windows 7 Sound Playback options, "Dante Virtual
Soundcard" appears as follows:
If applications with differing sample rates share an audio interface, their sample rates are
automatically brought into line by Windows, so it can mix the audio streams. This will result in
sample rate conversion on one of the audio streams, which can adversely affect audio quality.
To prevent Windows performing sample rate conversion on "Dante Virtual Soundcard" audio,
the "Shared Mode" default format for all "Dante Virtual Soundcard" channels should be set to
match the sample rate currently selected on the "Dante Virtual Soundcard" control panel.
In Windows 7, the default shared mode format for the device is automatically updated when the
audio format of "Dante Virtual Soundcard" is adjusted in "Dante Controller", so you should not
have to adjust it manually.
In Windows 8.x, you will need to manually specify the default shared mode format for the
device:
1. Open the Windows Sound options dialog (Start > Control Panel > Sound).
2. With the "Playback" tab selected, double-click the "DVS Transmit 1-2" entry in the
interface list.
The "DVS Transmit 1-2 Properties" dialog is displayed.
3. Select the "Advanced" tab.
4. Set the Default Format to the required setting.
5. Click OK.
6. Repeat for all "Dante Virtual Soundcard" stereo pairs.
7. Repeat again for the "Recording" tab.
8. Click OK.
NOTE: The information included in this manual is valid for software version 3.10.2.4 (or higher
versions).
"Dante Firmware Update Manager" is a maintenance application provided by Audinate which
allows users to upgrade the firmware of the "Brooklyn II" or "Ultimo" module included in the AEQ
equipments described in this manual. It is available for PCs running Windows 7 (SP1), 8.1 and
10, and Apple Macs running OS X 10.9.5, 10.10.5 and 10.11.
IMPORTANT NOTE: The firmware upgrading process should only be accomplished by qualified
personnel in possession of all necessary technical information relative to this system and with
the possibility to establish a direct communication with AEQ Technical Service
([email protected]).
By default "Dante Firmware Update Manager" will be installed in:
C:\Program Files\Audinate\Dante Firmware Update Manager\
It can be started in two ways:
- From the Start menu: Start > All Programs > Audinate > Dante Firmware Update
Manager > Dante Firmware Update Manager.
- Navigate to the directory where it is installed, and double-click the "Dante
Firmware Update Manager" icon.
You can use the "Dante Controller" application to find out the firmware version of a certain
device. In order to do that, just open the associated "Device View", select the "Status" tab and
check the current firmware version in the "Manufacturer Information" section (see section
4.8.3.3 of this manual):
If the device includes a "Ultimo" module (for example, PHOENIX VENUS V3) it may be the
Ultimo X or the Ultimo 4x4 model, models with different firmware versions associated. The
"Status" tab on the "Device View" of the device allows you to find out the installed model by
checking the "Dante Model" field in the "Dante Information" section (Ultimo X model appears as
UltimoX4 and Ultimo 4x4 appears as Ultimo4).
The procedure to upgrade the firmware of a DANTE device is the following one:
If you have multiple network interfaces enabled on your computer, you must select the
one used for connecting to the primary DANTE network. If there is only one defined
network interface, it will be selected by default.
If you "have "Dante Controller" and/or "Dante Virtual Soundcard" applications installed,
"Dante Firmware Update Manager" will automatically preselect the primary interface
that was last used by either of those applications.
Click "Next" button to continue (or "Quit" to leave the application).
2. In the window that appears, click "Update Dante Firmware" button.
Once the file is loaded, check that the "Override Device Matching" box is not selected
and click "Next" button.
4. In the window that appears, after a few seconds, a list of the discovered DANTE
devices is shown.
5. Then the upgrading process starts and the "Status" column shows its progress:
After turning off and on the device and pressing "Refresh" button, the new firmware
version will be shown in the "Version" column:
October 2021. Specifications subjected to evolutionary changes. Download the latest version of
the manual at www.aeq.es, www.aeq.eu or www.aeqbroadcast.com.
AEQ warrants that this product has been designed and manufactured under a certified Quality
Assurance System. AEQ therefore warrants that the necessary test protocols to assure the
proper operation and the specified technical characteristics of the product have been followed
and accomplished.
This includes that the general protocols for design and production and the particular ones for
this product are conveniently documented.
1.- The present guarantee does not exclude or limit in any way any legally recognized right of
the client.
2.- The period of guarantee is defined to be twelve natural months starting from the date of
purchase of the product by the first client.
To be able to apply to the established in this guarantee, it is compulsory condition to inform the
authorized distributor or –to its effect- an AEQ Sales office or the Technical Service of AEQ
within thirty days of the appearance of the defect and within the period of guarantee, as well as
to facilitate a copy of the purchase invoice and serial number of the product.
It will be equally necessary the previous and expressed conformity from the AEQ Technical
Service for the shipment to AEQ of products for their repair or substitution in application of the
present guarantee.
In consequence, return of equipment that does not comply with these conditions will not be
accepted.
3.- AEQ will at its own cost repair the faulty product once returned, including the necessary
labour to carry out such repair, whenever the failure is caused by defects of the materials,
design or workmanship. The repair will be carried out in any of the AEQ authorized Technical
Service Centre. This guarantee does not include the freight charges of the product to or from
such Authorized Technical Service Centre.
4.- No Extension of the Guarantee Period for repaired product shall be applied. Nor shall a
Substituted Products in application of this Guarantee be subject to Guarantee Period Extension.
5.- The present guarantee will not be applicable in the following situations:
improper use or Contrary use of the product as per the User or Instruction Manual; violent
manipulation; exhibition to humidity or extreme thermal or environmental conditions or sudden
changes of such conditions; electrical discharges or lightning; oxidation; modifications or not
authorized connections; repairs or non-authorized disassembly of the product; spill of liquids or
chemical products.
6.- Under no circumstances, whether based upon this Limited Guarantee or otherwise, shall
AEQ, S.A. be liable for incidental, special, or consequential damages derived from the use or
from the impossibility of using the product.
AEQ shall not be liable for loss of information in the disks or data support that have been altered
or found to be inexact, neither for any accidental damage caused by the user or other persons
manipulating the product.
This appendix reproduces the Dante original troubleshoot guide and questions asked frequently
by users and system integrators.
Before installing Dante Controller, you must be logged in to your computer as a user with
administrator privileges.
To be correctly configured for use with a Dante network, the computer should have:
Dante Controller installed.
The correct network interface/s selected.
The correct IP addresses in use.
All devices in a Dante network, including Dante Virtual Soundcard, must be using IP addresses
from the same network. When using Dante Virtual Soundcard or Dante Controller, your PC or
Mac must be connected to the Primary Dante network, and must have a correct IP address.
Note: If a device name is shown in red, it means Dante Controller has automatically detected
an error condition. This will be either an IP address configuration issue, or the device has
entered failsafe. Double-click the red device name to see more information.
Dante hardware devices are set to obtain their IP address automatically from the network. They
will either:
Automatically assign themselves an address in the range 169.254.*.* (172.31.*.* for the
secondary network if present), or
Obtain an IP address from a DHCP server if it is present on the network.
Dante Virtual Soundcard uses the IP address of the PC or Mac it is installed on. If the computer
has more than one wired Ethernet network interface, it will use the IP address of the selected
network interface.
Your PC or Mac TCP/IP network configuration set should be set to "Obtain an IP address
automatically". This way it will automatically acquire a Link Local automatic IP address in the
same network as other Dante devices. If a DHCP server is present, the computer and Dante
devices will all acquire their IP addresses via DHCP.
Possible network configuration errors are listed below. Dante Controller will try to automatically
detect these. If detected the offending device will be displayed in red.
- Incorrect PC/Mac IP configuration:
Accidentally having multiple network interfaces with addresses in the same subnet.
If your secondary network is using Link Local (no DHCP server), all devices on that
network will be in the 172.31.*.* range. The secondary network interface for the
computer must be manually configured (using static IP addressing) to the same range.
- Incorrect general IP configuration:
Accidentally having multiple DHCP servers on the same network.
Unusual - for example, someone may have a PC connected to the network with a
DHCP server running that they’re not aware of.
Incorrectly configured static IP addresses.
You shouldn’t need to configure static IP addresses at all. If for some reason you do, it
must be in the same subnet as the rest of the network.
- Incorrect redundant network configuration:
Setting up a redundant network is described in "Redundancy" (see section 1.4.4 of this
manual). There are a few ways to incorrectly configure a redundant network. More than one
of these can be present at the same time.
Connecting the secondary interface of a Dante device to the primary network.
Most commonly by either misunderstanding how redundancy works, and using only one
switch with all cables connected to it; or correctly using two switches or networks, but
accidentally connecting one secondary cable to a primary network switch.
Joining the primary and secondary Dante networks.
By connecting primary and secondary switches, or perhaps just using one switch.
Multiple interfaces on the same device using the same IP address subnet.
Possibly by having the same DHCP server on both primary and secondary networks, or
both DHCP servers configured to serve the same IP addresses. Also, mixing DHCP and
Link Local on the same network can cause issues. It is often necessary to have all
devices and the computer on either DHCP or Link Local.
If you have more than one wired network interface, and Dante Controller is not using the
interface the rest of the Dante device are connected to:
Dante Controller cannot see any Dante devices.
Dante Virtual Soundcard is not sending or receiving any audio when it is expected to.
The selected network interface can be viewed or changed via the 'interface selection'
Use the Device Info tab to view the IP addresses of all the devices on your network.
The Primary Address of all devices should follow the same IP address scheme (e.g.
169.254.*.* or 10.12.0.*). Same for secondary addresses.
Note that some older Dante devices or devices running older firmware may not show
this information.
Cables are the most vulnerable part of a network system. If you suspect cabling issues, check
for:
Faulty or manually terminated cables.
Unplugged /badly connected Ethernet cables.
Incorrectly configured switches.
Dante devices removed or turned off.
You cannot see (some) devices in the Dante Controller network view.
Dante Controller shows orange "unsuccessful subscription" icons, which usually means
a device that was present earlier is now missing.
Faulty cables can lead to intermittent faults, which may be heard as dropped samples or
"cracks" in the audio.
Dante devices may appear and disappear in Dante Controller.
Are all the connected link/status lights on the switch lit, or flashing as expected?
o Is the switch powered on?
o Is the cable correctly plugged in at the switch and the PC or equipment?
Is the switch correctly configured?
o Perhaps QoS or VLANs have been incorrectly set up.
Are you using a switch from another application with an unchecked or tested
configuration?
o Consult the switch manual and check the switch configuration.
A2.1. Scope.
The purpose of this appendix is to detail the default nomenclature of audio channels in ATRIUM
/ ARENA consoles and X_CORE / BC2000D matrices in order to ease installation and
configuration of a multichannel AoIP audio system.
Have in mind that the configuration of the input and output channels in the internal configuration
menus and configuration software for consoles and matrices is not transferred to the channels
that appears in "Dante Controller" application, so both systems must be configured separately.
Also note that:
• DANTE identifies stereo lines as dual mono, so different names are assigned to left and
right channels forming stereo line. Therefore, stereo lines must be managed as dual
mono lines.
• ATRIUM / ARENA displays support only up to 7 characters per normal label and up to 4
per short label.
• Matrices configuration software has a "wizard" in order to create the lines names
automatically.
• The name of the internal bus or input routed to an output is sometimes more meaningful
than the output line name itself.
The names that are associated by default to input/output lines of XC24 / BC2224 boards in
ATRIUM / ARENA consoles and X_CORE / BC2000D matrices and to associated channels that
appears in "Dante Controller" are detailed next, in order to ease a coherent configuration for
both systems and the routing between them.
Inputs Inputs
Reception channels
Labels in Short labels in
Labels in DANTE Controller
ATRIUM / ARENA ATRIUM / ARENA
AOIP01 IP01 XC24_1L / BC2224_1L
XC24_1R / BC2224_1R
AOIP02 IP02 XC24_2L / BC2224_2L
XC24_2R / BC2224_2R
AOIP03 IP03 XC24_3L / BC2224_3L
XC24_3R / BC2224_3R
AOIP04 IP04 XC24_4L / BC2224_4L
XC24_4R / BC2224_4R
AOIP05 IP05 XC24_5L / BC2224_5L
XC24_5R / BC2224_5R
AOIP06 IP06 XC24_6L / BC2224_6L
XC24_6R / BC2224_6R
AOIP07 IP07 XC24_7L / BC2224_7L
XC24_7R / BC2224_7R
AOIP08 IP08 XC24_8L / BC2224_8L
XC24_8R / BC2224_8R
AOIP09 IP09 XC24_9L / BC2224_9L
XC24_9R / BC2224_9R
AOIP10 IP10 XC24_10L / BC2224_10L
XC24_10R / BC2224_10R
AOIP11 IP11 XC24_11L / BC2224_11L
XC24_11R / BC2224_11R
AOIP12 IP12 XC24_12L / BC2224_12L
XC24_12R / BC2224_12R
Outputs Outputs
Transmission channels
Labels in Short labels in
Labels in DANTE Controller
ATRIUM / ARENA ATRIUM / ARENA
aoip01 ip01 XC24_1L / BC2224_1L
XC24_1R / BC2224_1R
aoip02 ip02 XC24_2L / BC2224_2L
XC24_2R / BC2224_2R
aoip03 ip03 XC24_3L / BC2224_3L
XC24_3R / BC2224_3R
aoip04 ip04 XC24_4L / BC2224_4L
XC24_4R / BC2224_4R
aoip05 ip05 XC24_5L / BC2224_5L
XC24_5R / BC2224_5R
aoip06 ip06 XC24_6L / BC2224_6L
XC24_6R / BC2224_6R
aoip07 ip07 XC24_7L / BC2224_7L
XC24_7R / BC2224_7R
aoip08 ip08 XC24_8L / BC2224_8L
XC24_8R / BC2224_8R
aoip09 ip09 XC24_9L / BC2224_9L
XC24_9R / BC2224_9R
NOTE 1: When there is more that one XC24 / BC2224 module in ATRIUM / ARENA console or
X_CORE / BC2000D matrix, the devices could be labelled in "Dante Controller" as XC24-01 /
BC2214-01, XC24-02 / BC2214-02… XC24-n / BC2214-n in order to identify them (or with any
other name that allows to identify them easily on each installation).
NOTE 3: When BC2214 modules are installed instead of BC2224 in ARENA console or
BC2000D matrix, the process is exactly the same but, instead of 32 stereo inputs and outputs,
there are 16 stereo inputs and outputs available per device. The names of the lines in console
or matrix are the same but reaching only 16 and the reception and transmission channels in
"Dante Controller" will be changed to BC2214_1L, BC2214_1R… BC2214_16L, BC2214_16R.
A3.1. Scope.
The purpose of this appendix is to review and set the information of the FORUM IP, FORUM
LITE and CAPITOL IP digital mixing consoles User Manuals in order to ease installation and
configuration of a multichannel AoIP audio system.
All the important adjustments required to configure inputs, outputs, assign faders and other
important issues (regarding internal routing in the equipment to integrate it into a multichannel
system) are reviewed below on the configuration software and the physical unit display screens.
A3.1.1. FORUM IP, FORUM LITE, CAPITOL IP and DANTE internal systems
correspondence.
Have in mind that the configuration of the input and output channels in the internal configuration
menus and configuration software for FORUM IP, FORUM LITE and CAPITOL IP consoles is
not transferred to the channels that appears in "Dante Controller" application, so both systems
must be configured separately. Also note that:
• DANTE identifies stereo lines as dual mono, so different names are assigned to left and
right channels forming stereo line. Therefore, stereo lines must be managed as dual
mono lines.
• FORUM IP, FORUM LITE and CAPITOL IP displays support only up to 6 characters per
label.
• The name of the internal bus or input routed to an output is sometimes more meaningful
than the output line name itself.
The names that are associated by default to input/output lines of AoIP boards in FORUM IP,
FORUM LITE and CAPITOL IP consoles and to associated channels that appears in "Dante
Controller" are detailed next, in order to ease a coherent configuration for both systems and the
routing between them.
FORUM IP console.
NOTE 1: When there are 2 FR14 modules in FORUM IP console, the devices could be labelled
in "Dante Controller" as FORUM-1 and FORUM-2 in order to identify them (or with any other
name that allows to identify them easily on each installation).
When there is more than one FORUM IP console in the system, the devices could be labelled in
"Dante Controller" as FORUM01-1, FORUM01-2, FORUM02-1, FORUM02-2… FORUMn-1,
FORUMn-2 in order to identify them (or with any other name that allows to identify them easily
on each installation).
For example, in a configuration where PROGRAM, AUDITION and AUX1 internal buses are
routed to the first 3 outputs of AoIP board, these transmission channels could be renamed in
"Dante Controller" as follows in order to easily identify them:
NOTE 1: When there is more than one FORUM LITE console in the system, the devices could
be labelled in "Dante Controller" as FORUMLITE-01, FORUMLITE-02… FORUMLITE-n in order
to identify them (or with any other name that allows to identify them easily on each installation).
For example, in a configuration where PROGRAM and AUDITION internal buses are routed to
the first 2 outputs of AoIP board, these transmission channels could be renamed in "Dante
Controller" as follows in order to easily identify them:
NOTE 3: There are two versions of that AoIP Dante module: one with 16 input and 16 output
channels, which is the one represented in the previous tables, and another one with 32 input
and 32 output channels.
CAPITOL IP console.
NOTE 2: The previous tables show the names of the input/out lines and reception/transmission
channels that are configured by default and that can be edited by means of "CAPITOL IP Setup"
and "Dante Controller" applications, just like the device names, depending on each installation
characteristics.
For example, in a configuration where PROGRAM and AUDITION internal buses are routed to
the first 2 outputs of AoIP board, these transmission channels could be renamed in "Dante
Controller" as follows in order to easily identify them:
NOTE 3: There are two versions of that AoIP Dante module: one with 16 input and 16 output
channels, which is the one represented in the previous tables, and another one with 32 input
and 32 output channels.
The following options appear once the connection between the computer where application is
installed and the console is established.
• "AOIP": In the case of FORUM LITE / CAPITOL IP console, this section indicates
whether the AoIP (audio over IP) functionality is "ENABLED" at physical level or not
("DISABLED"), that is, whether the IP module is installed in the audio core or not. When
enabled, it also indicates if the installed hardware allows to use a maximum of 16 or 32
AoIP channels.
In the case of FORUM IP console, allows you to
active at physical level the AoIP (audio over IP)
function. When you press the associated button, a
window will appear allowing you to configure the
maximum number of channels that could be
activated: 32 (1 FR14 module) or 64 (2 FR14
modules):
• "Licenses": allows you to activate the MADI link functionality. You must purchase a
mandatory usage license first. For more information, please consult the console user
manual.
IMPORTANT NOTE: MADI functionality is not compatible with AoIP (audio over IP)
functionality, both options can’t be active at the same time.
In order to configure the multichannel modules, first you need to access the "Internal Module -
MADI/AOIP/AES" option for FORUM LITE / CAPITOL IP, or "Internal Module - MADI/AOIP" in
the FORUM IP case, by clicking first "Click to [CONFIG]" and then clicking again on the
"CONFIG" button that will appear.
A window will appear then, comprising 2 tabs in FORUM IP and 3 in FORUM LITE / CAPITOL
IP.
IMPORTANT NOTE: MADI and AoIP functions are mutually EXCLUDING, so they can not be
enabled at the same time. In order to change from MADI tab to AoIP tab, the first one must be
"Disabled", and the same the other way round.
MADI: the first tab allows the user to configure the synchronous AES 10 MADI link. For more
information, please consult the console user manual.
AOIP: the second tab allows the user to configure the asynchronous AoIP link based on
DANTE technology.
"VIRTUAL GPI" and "VIRTUAL GPO" options, at the bottom of "Internal Module/Virtual -
Configuration" submenu, allow you to configure the virtual GPIOs of the console. For more
information, please consult the user's manual of the unit.
If the "Master" mode is selected in the multichannel link tab and there is no external sync input,
then local synchronization is selected using the console internal oscillator.
If the "Slave" mode is selected in the "AES" tab, then external AES11 sync is enabled. If a valid
AES11 signal is provided in the AES3 digital audio input 1, this synchronization prevails over
the external sync configuration on multichannel link (MADI or AoIP). If this signal is not present,
then the external synchronization can be obtained from the multichannel link (MADI or AoIP) by
configuring the "Slave" mode in the corresponding tab.
If the "Master" mode is selected in the multichannel link and "AES" section and/or there is no
external sync input, then local synchronization is selected using the console internal oscillator.
From Factory, all inputs are labeled in capitals by default and all outputs are labeled in
lowercase letters.
By default, AoIP inputs are sequentially labeled as AOIP 01, AOIP 02,… (in capitals), and
outputs are labelled as aoip 01, aoip 02,… (in lowercase letters). They are also all stereo by
default.
Inputs configuration.
By clicking on "Click to [CONFIG]" of a multichannel input and then clicking again on the
"CONFIG" button that appears, the advanced configuration menu is accessed. When
configuring a multichannel input, the fields displayed in the following image can be edited.
Please note "Mode" and "Show Channel in Fader Menu" options (if the input is configured as
"Visible" it will be possible to associate it to a fader).
For more information about the other fields, please consult the user's manual of the unit.
Outputs configuration.
When configuring a multichannel output, "aoip1" in this case (outputs are labeled in lowercase
letters by default) the fields depicted in the following image can be edited. Please note "Mode"
and "Default routing" options (that last is where a signal will be received from: either directly
from an input without passing through a fader, or from an internal sum bus).
"Insert Routing" button allows you to create a cross-point through a simple process that allows
you to select an input channel or an internal summing bus as the source, and an output channel
or an internal summing bus as the destination. "Delete Routing" button allows you to eliminate
the selected cross-point (confirmation is requested).
This configuration allows us to specify how the input signals from a multichannel AoIP card are
asigned to a fader’s configuration.
The advanced configuration menu of each one of the snapshots is accessed by clicking "Click
to [CONFIG]" and then clicking again on the button that will appear.
The available options in the snapshots advanced configuration menu, affecting the multichannel
signals in particular, are the following ones:
• "Label": name or alphanumeric label for the snapshot memory.
• "Faders": section where several drop down menus allows the user to assign a previously
created audio input channel to each one of the physically present faders on the control
surface (up to 8 for CAPITOL IP, up to 12 in FORUM LITE / FORUM IP and up to 20 for
GRAND FORUM IP). These faders are numbered from left to right, starting in 1 up to 8 in
CAPITOL IP, up to 12 in FORUM LITE and up to 20 in FORUM IP. In the case of AEQ
FORUM IP console, the number of faders to configure will depend on the quantity of 4-
fader independent modules (FRCH) installed on the control surface (1, 2 or 3 modules in
FORUM IP, meaning up to 4, 8 or 12 channels, respectively; or 1 to 5 modules in GRAND
FORUM IP, meaning a maximum of 4, 8, 12, 16 or 20 channels, respectively).
• "Configure Inputs & Outputs": this button gives you a quick access to the advanced
configuration section for audio inputs and outputs channels, presented in two consecutive
columns.
• "OK": allows you to accept the created or edited configuration.
• "Cancel": allows you to reject the created or edited configuration. No change you may
have made is saved.
Within the "Configure Inputs & Outputs" advanced configuration screen, accessed by pressing
the corresponding button, the complete list of all the available audio input and output channels
is shown. For more information, please consult the user's manual of the unit.
Among other options, the internal menu of the console allows for the online modification of the
routing configured from the setup software, and also the activation of the different memories or
snapshots.
This menu enables you to manage the configuration memories as snapshots. In two
consecutive screens, the 7 memory positions available for user-defined configurations are
shown.
The options available through the contextual keys below the screen, from left to right, are:
• "BACK": pressing this key allows you to return to the previous menu screen. No change
you may have made is saved.
• "SAVE": stores in the selected memory position the configuration of the console at that
moment. The system will ask for your confirmation (in the screen that appears, you can
confirm by pressing "SAVE" again or return to the memories list by pressing "BACK").
• "LOAD": allows you to load the configuration you stored previously in the selected
memory position. The system will ask for your confirmation (in the screen that appears,
you can confirm by pressing "LOAD" or return to the memories list by pressing "BACK").
You can also create snapshots with different configurations from the configuration software.
For more information, please consult the user's manual of the unit.
Pressing the "MENU" key in the initial screen will take you to the "MAIN MENU" screen and,
from this one, by pressing "SELECT" you can access to the menu that allows you to perform
advanced configuration of audio inputs/outputs, internal routing and processes. There are two
options, "INPUT" and "OUTPUT", within "SELECT" menu.
This menu shows a list of all the audio input logical signals defined in the system from the
configuration software. For more information, see section "A3.2. Configuration software" in
this appendix or section 4 in the users manual of the console.
You can access a more complete description of each one of the input audio channels by turning
any of the 3 associated encoders and pressing then the "OK" contextual key or any of these
encoders. For more information about this advanced information screen, please consult the
user's manual of the unit.
NOTE: When the input audio channel selected in the "INPUTS" list is assigned to a fader
channel, you can also access to this advanced information screen by pressing the "SELECT"
key of the corresponding channel, working this key as a quick access to this submenu.
You can access the expanded information menu about the audio signal present in this input
channel, by pressing the "NEXT" key:
The "ROUTE" key gives you access to the menu for control and configuration of the internal
routing of the equipment.
In the first example, by clicking "ADD" and the "OK" the "AOIP7" input of the AoIP multichannel
link is sent directly to "aoip 1" output. In the second one, to "Program" bus, and in the third
image, to "ana 1 output". By default, all are stereo signals, unless the user configures the
opposite.
For more information, please consult the user's manual of the unit.
This menu shows a list of all the audio output logical signals defined in the system from the
configuration software, followed by the internal summing buses ("Program", "Audition", "Aux1"
and "Aux2"), the monitoring buses ("Cue", "Studio" and "Control") and finally the MPX buses.
For more information, see section "4. CONFIGURATION SOFTWARE" in the unit manual.
You can access a more detailed description of each one of the output audio channels by turning
any of the 3 associated encoders and pressing then the "OK" contextual key or any of these
encoders.
The "ROUTE" option allows you to manage the internal routing of the signals of the console
toward that output signal or bus.
For more information about this advanced information screen, please consult the user's manual
of the unit.
A4.1. Scope.
The purpose of this appendix is to detail the default nomenclature of audio channels in
NETBOX 4 MH, NETBOX 8 AD, NETBOX 32 AD and NETBOX DSP in order to ease
installation and configuration of a multichannel AoIP audio system.
A4.1.1. NETBOX 4 MH, NETBOX 8 AD, NETBOX 32 AD, NETBOX DSP and DANTE internal
systems correspondence.
The names that are associated by default to input/output lines of NETBOX 4 MH, NETBOX 8
AD, NETBOX 32 AD and NETBOX DSP (as they appear in "NetBox4MH" and "NetBox Tool"
applications) and to associated channels that appears in "Dante Controller" are detailed next, in
order to ease a coherent configuration for both systems and the routing between them. In the
case of NETBOX DSP there are only Dante transmission and reception channels, so there is no
need to establish that correspondence.
NETBOX 4 MH.
NETBOX 32 AD.
NOTE 1: When there is more than one NETBOX in the system, the devices could be labelled in
"Dante Controller" as NETBOX4MH-01, NETBOX4MH-02… NETBOX4MH-n, as NETBOX8-01,
NETBOX8-02… NETBOX8-n or as NETBOX32-01, NETBOX32-02… NETBOX32-n in order to
identify them (or with any other name that allows to identify them easily on each installation).
NOTE 2: In the case of NETBOX DSP 64 the names of the transmission / reception channels in
"Dante Controller" are NBOXDSP_1L, NBOXDSP_1R, NBOXDSP_2L... NBOXDSP_31R,
NBOXDSP_32L and NBOXDSP_32R.
In the case of NETBOX DSP 96, "Dante Controller" will show the main module with the
previously described channels and a second device corresponding to the additional module with
32 transmission / reception channels (named as NBOXDSP_1L, NBOXDSP_1R,
NBOXDSP_2L... NBOXDSP_15R, NBOXDSP_16L and NBOXDSP_16R).
AEQ Audio Over IP 141
Routing System
In the case of NETBOX DSP 128, "Dante Controller" will show the main module with the
previously described channels and 2 additional devices corresponding to the 2 additional
modules with 32 transmission / reception channels per module (named as NBOXDSP_1L,
NBOXDSP_1R, NBOXDSP_2L... NBOXDSP_15R, NBOXDSP_16L and NBOXDSP_16R).
In the case of NETBOX DSP 160, "Dante Controller" will show the main module with the
previously described channels and 3 additional devices corresponding to the 3 additional
modules with 32 transmission / reception channels per module (named as NBOXDSP_1L,
NBOXDSP_1R, NBOXDSP_2L... NBOXDSP_15R, NBOXDSP_16L and NBOXDSP_16R).
The main module could be labelled in "Dante Controller" as NETBOXDSP and the additional
modules as NETBOXDSP-AD1, NETBOXDSP-AD2 and NETBOXDSP-AD3 in order to identify
them (or with any other name that allows to identify them easily on each installation).
NOTE 3: The previous tables show the names of the input/out lines and reception/transmission
channels that are configured by default. These last ones can be edited by means of "Dante
Controller" application, just like the device names, depending on each installation
characteristics.
A5.1. Scope.
The purpose of this appendix is to detail the default nomenclature of audio channels in
OLYMPIA 3 in order to ease installation and configuration of a multichannel AoIP audio system.
Have in mind that the configuration of the input and output channels in the internal configuration
menus and configuration software for OLYMPIA 3 is not transferred to the channels that
appears in "Dante Controller" application, so both systems must be configured separately. Also
note that:
• DANTE identifies stereo lines as dual mono, so different names are assigned to left and
right channels forming stereo line. Therefore, stereo lines must be managed as dual
mono lines.
• OLYMPIA 3 displays support only up to 8 characters per label.
AoIP inputs and outputs in OLYMPIA 3 are assigned by default to certain logical inputs and
outputs of the unit, and you can edit this assignment by means of "OLYMPIA 3 CU Control"
application.
The names that are associated by default to AoIP input/output lines in OLYMPIA 3 and to
associated channels that appears in "Dante Controller" are detailed next, in order to ease a
coherent configuration for both systems and the routing between them.
Inputs / Outputs
Reception / transmission channels
Labels in OLYMPIA 3 CU
Labels in DANTE Controller
Control
AoIP1 OLYMPIA_1
AoIP2 OLYMPIA_2
AoIP3 OLYMPIA_3
AoIP4 OLYMPIA_4
AoIP5 OLYMPIA_5
AoIP6 OLYMPIA_6
AoIP7 OLYMPIA_7
AoIP8 OLYMPIA_8
NOTE 1: When there is more than one OLYMPIA 3 in the system, the devices could be labelled
in "Dante Controller" as OLYMPIA3-01, OLYMPIA3-02… VENUS-n in order to identify them (or
with any other name that allows to identify them easily on each installation).
A6.1. Scope.
The purpose of this appendix is to detail the default nomenclature of audio channels in
PHOENIX VENUS V3 in order to ease installation and configuration of a multichannel AoIP
audio system.
PHOENIX VENUS V3 features 2 communication channels (CH1 and CH2) that can be
configured with analog, digital or AoIP inputs. Regarding the outputs, you must select one of the
2 available options: "Analog+Digital" or "Analog+AoIP". Obviously, AoIP inputs/outputs are
available only when Dante optional interface is activated by means of the corresponding
license.
The correspondence between the inputs/outputs of both communication channels and the
associated channels that appears in "Dante Controller" are detailed next.
NOTE 1: When there is more than one PHOENIX VENUS V3 in the system, the devices could
be labelled in "Dante Controller" as VENUS-01, VENUS-02… VENUS-n in order to identify them
(or with any other name that allows to identify them easily on each installation).
NOTE 2: The previous table shows the names of the input/out lines and reception/transmission
channels that are configured by default. These last ones can be edited by means of "Dante
Controller" application, just like the device names, depending on each installation
characteristics.
AEQ Audio Over IP 145
Routing System
APPENDIX 7. DANTE based AEQ AoIP Ethernet Switches.
The vast majority of AEQ AoIP systems will require a network switch.
This document will provide information which will help the decision of which switch to purchase
and provides data for its correct configuration.
Requirements:
• Switches must be Gigabit rated (1000 Mbps). In the case of NETBOX 4 MH and
PHOENIX VENUS V3, 100 Mbps switches can also be used.
• Quality of Service (QoS) with four queues.
• Diffserv (DSCP) QoS with strict priority.
• A managed switch is required to allow custom configuration as well as detailed
operation information.
• Switches prioritise packets using DSCP/Diffserv Values. The packet priority values used
for Dante have been chosen to make it simple to configure QoS with a wide range of
switches. Some switches require additional configuration to recognise and prioritise
specific DSCP values. The table below shows the various Diffserv Code Points (DSCP)
packet priority values:
Whilst most switches support DSCP they may default to either not using it, or having the
priorities incorrectly mapped for AEQ AoIP / Dante. For this reason, managed switches must be
used in an AEQ AoIP system. Managed switches allow the user to interrogate and, if necessary,
change the settings of the switch, usually via a web interface. Some switches came with EF
(Audio) prioritised over CS7 (Clocking). If Audio packets are prioritised above PTP (sample
clock timing) packets, it can lead to higher clock jitter and longer lock times. In extreme
situations (high audio traffic), it could lead to a network node loosing sync and dropping audio
packets because the sample timing has become skewed.
Please refer to the user documentation of your specific switch for more information regarding
configuring QoS.
Whilst not an exhaustive list, the following switches were found to be suitable generally for AEQ
AoIP after the aforementioned setup was carried out:
• Cisco SG300
• Cisco SG200
• Netgear GS724T
NETBOX 4 MH admits PoE or PoE+ power supply. This option advises the use of switches that
provide that type of power supply. Some switches of Cisco SG300 and SG350 family are
suitable, with different capacity regarding Ethernet ports and PoE+ power:
• Cisco SG300 - 10 PP-K9 with 62 W PoE for 8 ports (2 of them for NETBOX 4 MH).
• Cisco SG350 - 10 MP-K9 with 128 W PoE for 8 ports (5 of them for NETBOX 4 MH).
• Cisco SG300 - 52 MP-K9 with 740 W PoE for 48 ports (30 of them for NETBOX 4 MH).
When a NETBOX 4 MH is added to a system with a switch previously selected that is not a PoE
or PoE+ one and there is no socket where the NETBOX 4 MH should be installed, a PoE+
injector can be installed between a switch port and the unit. For this purpose, the following
switch is approved:
• Linksys Profesional LACPI30 - PoE Injector.
AEQ can provide properly configured CISCO SG200 switches on demand. If the switch from a
third party, you must set it up according to the following procedure.
Although PoE+ switches of the 300 and 350 series are suggested, the configuration procedure
for those series is similar to the following one for the 200 series.
Configuration procedure for the Cisco SG200 family of switches for use with DANTE technology
1. Change the IP address of the computer used to configure the switch, so it falls in the
192.168.1.xxx range.
2. Using an Internet browser, type the address 192.168.1.254 in the URL bar and then type:
User: cisco
Password: cisco
You will be asked to change the password the first time you access the switch configuration.
56(CS7=4)
46(EF=3)
8(CS1=2)
5. Apply the changes, and a Save button will appear in the top area of the screen:
6. By clicking on the Save button, you will be redirected to another page to save the values in
the switch.
Click on Apply.
NOTE: This equipment complies with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.