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SQC Model Exam

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1. An operator randomly selected and measured the diameters of shafts.

Six consecutive parts


were measured per day. This was repeated for 30 days. Which control chart should be
created with these data?
a. Run chart
b. I and MR chart
c. p chart
d. X-bar and R chart
2. A bottling company runs a filling process that should fill bottles with 12 plus or minus 0.04
ounces. A capability study reveals that the process mean is 12 ounces and the standard
deviation is 0.01 ounces. What is the capability of the bottling process? cp
a. 0.67
b. 0.75
c. 1.5
d. 1.33
3. Assume you are recording defects of a particular product during production process and you
want to use one of statistical process control tool to record defects occurred during
production process. Which is more appropriate statistical process control tool?
a. Control charts
b. Pareto
c. Scatter diagram
d. Check sheet
4. What is the UCL for a p-chart when the average daily inspection quantity is 50, and the
historical percentage of defectives is 0.05?
a. 0.21
b. 0.29
c. 0.14
d. 0.17
5. Statistical quality control is best described as
a. Keeping product characteristics within certain bounds.
b. Calculating the mean and standard deviation.
c. The study of the characteristics of a product or process, with the help of
numbers, to make them behave the way we want them to behave.
d. The implementation of ISO 9000.
6. All of the following conditions must be met for the process capability to be within the
specification limits except
a. Cpk >= 1.0
b. Cp >=1.0
c. Cp = Cpk
d. a stable process
7. A control chart provides a direct estimate of the:

a. Ability of the process to meet requirements.


b. Stability of the process over time.
c. Capability of the process.
d. Conformance to requirement, or overall quality of the process.
8. You manufacture a widget and use an x-bar and R chart to monitor your process, where you
sample 3 units in each subgroup, and R-bar = 16.0. Estimate the population standard
deviation for this process, (d2 = 1.693).
a. 16.0
b. 9.5
c. 27.1
d. 13.2
9. Which of the following is the correct control chart for the waiting time for customers in a
bank; each individual customer's waiting time will be plotted?

a. u chart
b. Individual moving range
c. X-bar and S chart
d. Np chart
10. Which of the following statements concerning acceptance sampling is false?
a. used when testing is expensive
b. used when testing is time consuming
c. can be used when lots are heterogeneous
d. None of the above.
11. If only ______________ causes of variation are present, the output of a process forms a
distribution that is table over time and is predictable.
a. Assignable
b. Non-Random
c. Natural
d. Cannot be said
12. The ––––––––– is the defect level for which lots are regarded as bad lots.
a. Acceptable quality level
b. Consumer’s risk
c. Producer’s risk
d. Lot Tolerance Percentage Defective
13. The main aim of Quality Function Deployment/QFD is to
a. Listen to the voice of customer
b. Lower cost
c. Reduce errors
d. Reduce supplier defect
14. Which of the following statements is correct?
a. Inspection is the most cost effective way of ensuring quality
b. Inspection separates acceptable from unacceptable products.
c. Inspection provides the management with the information necessary to
improve processes.
d. Inspection determines the root cause of product failures.
15. Which of the following is true about stable process and capable process?
a. We can make process capability analysis for unstable process
b. Control charting is a process improvement tool and a conformance to
specification tool.
c. Process stability analysis is done by control charts and design specification
analysis can be done with process capability index.
d. Any stable process will be capable
16. A process produces 500 pieces per hour. A process operator checks 5 pieces every hour to
verify the process is meeting the dimensional specifications defined by the customer. On the
latest 5 piece sample, one of the pieces exceeds the upper specification limit. To ensure that
all pieces sent to the customer conform to their requirement, the operator should:

a. Remove the one sample piece found defective and ship the remaining
pieces.
b. Remove the one sample piece found defective; adjust the process; and take
an additional 5 piece samples immediately to ensure process is properly
targeted.
c. Adjust the process and sample 100% of the process output since the last 5
piece sample.
d. Stop the process and sample 100% of all process output in inventory and in
the process flow, since there is no way to know when the process actually
shifted.
17. Consider the following NP Chart. What conclusion can be drawn:

a. The product is out of specifications


b. The process is out of specifications
c. The process is in specification
d. The process is out of control
18. A company manufactures a product that has a design target width of 5 inches with tolerance
of + 0.05inch. The process that produce a product has a mean value of 4.995inches and
standard deviation of 0.01inch. the process capability index for this process is:
a. -1.67
b. -1.5
c. 1.5
d. 1.67
19. A company randomly selects 100light bulbs every day for 40 days from its production
process. If 600 defective light bulbs are found in the sample bulbs then the estimate for the
process average defective will be:
a. 6.667
b. 0.150
c. 0.167
d. 0.250
20. Which statistical process control tools is used to identify causes of the problem?
a. Process flow charts C) Pareto charts
b. Fish bone diagram D) Histogram
21. Which of the following is NOT a primary purpose of statistical process control
c. To establish control limits
d. To detect special cause of variation
e. To identify specification limits
f. To determine when a process is not in control

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