NCPL-SEM - Quality Assurance Process V1.0

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[Title]

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Novezo Consulting Private Limited


[Publish Date]

Document Version History


Date Version Change Description Changes Made By
20 Apr 2023 1.0 Initial

Stakeholders List
Stakeholder Name Designation FYI Sign Off Review

Varaahi - PMO Vice President

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Table of Contents
1 Introduction ..................................................................................................................................................3
2 Scope ............................................................................................................................................................3
3 References ....................................................................................................................................................3
4 Quality Policy ................................................................................................................................................3
5 Quality Objective ..........................................................................................................................................3
6 Material Procurement ..................................................................................................................................3
7 Inward Inspection .........................................................................................................................................4
8 Inward Inspection Plan .................................................................................................................................5
9 Manufacturing Process .................................................................................................................................5
10 In-Process Inspection Plan........................................................................................................................6
11 Final Inspection.......................................................................................... Error! Bookmark not defined.
12 Installation, Commissioning and servicing ...............................................................................................7

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1 Introduction
Novezo Consulting Private Limited is a highly accurate and reliable unit for measurement of energy. These are
specially designed to suit customer requirements for metering in single- phase two wire distribution systems
for Domestic & Agricultural applications as per IS13779 standards.

2 Scope
The Quality Plan describes the guidelines, and procedures covering Material Procurement, Inward Inspection,
In-Process Inspection, Final Inspection and Environmental Tests to evaluateperformance under conditions of
usage and storage. All other practices are as per Quality System Manual of Instruments & Systems Division
(ISD). This Quality Plan is intended for accepting the Meters after Final Inspection and clearing them for
packing.

3 References
a. Quality Management System (QMS) Documents (ISO 9001:2015 version) of Novezo.

b. Procedure for preparation of Quality Plan (QP).

c. IS13779, CBIP – Technical Report No. 88 for Static Energy Meters with latest amendments

d. EMI/EMC – IEC 61000 – 4

4 Quality Policy
It is stated as “To strive for total Customer Satisfaction and sustained business growth through continual
improvement in all products and services”.

5 Quality Objective
• To ensure the right quality at input stage.

• To reduce defects rate at different processes.

• To deliver the Meters in time.

• To achieve high customer satisfaction level.

• Customer Related Processes

• All the customer-related processes are conducted. The purpose of it is.


o To review the requirements related to Meters prior to the commitment to supply product to end
customers.

o To ensure that the division has the capability to meet the contractual requirements.

o All customer complaints are responded promptly.

6 Material Procurement
All the materials required for production of Meters are procured and controlled in order that the purchased material
satisfy the needs and requirements of the customer.

Materials include raw materials, components and sub-contracted parts required for production. The procedures to be
adopted for procurement including sub-contracting inspection of all the materials and components are briefed as below.

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All purchases shall be made from registered suppliers.

Suppliers are assessed through survey and during techno-commercial negotiations before placing purchase orders.

For critical or costly or bulk items, Purchase Order shall be placed on two or more suppliers to generate spirit of
competition and ensure timely supply of quality materials.

The purchased or sub-contracted supplies conform to specifications and requirements mentioned in Purchase Order.

Only accepted materials shall be issued for production.

The points of procurement control are:

✓ Indents

✓ Placement of orders

✓ Inward Inspection

✓ Storage of materials

✓ Issue of materials from stores.

✓ Control of Non-conforming material

✓ Supplier’s performance review and feedback.

7 Inward Inspection
All the material coming to stores will be inspected for their characteristics. The purpose is to monitor and measure the
characteristics of the product to verify that productrequirements have been met.

On receipt of the materials, the stores shall carry out the verification of part number and physicalcondition of the parts
against the purchase order.

In-charge, Inward Inspection shall then arrange for inspection of materials as per Inward Inspection Plan mentioned in Cl.
No.9.

The Inspection covers the following basic requirements:

✓ Visual Inspection

✓ Dimensional / Mating characteristics

✓ Functional / Value checks

✓ Verification of test certificates supplied by suppliers, where applicable.

✓ The Inspector shall prepare and record the results of all inspections and tests conducted on incoming material.

✓ The accepted materials and components shall be carefully handled and stored at designated locations in stores.
Wherever possible, the materials shall be stored in their original packages.

✓ The rejected material, duly tagged, shall be stored in an earmarked / identified area away fromthe accepted
material to avoid mix-up.

✓ In-charge, Inward Inspection, shall communicate material rejections immediately to the purchase department
through an inspection report. The purchase department shall communicate rejections immediately to the
supplier for affecting preventive / corrective measures and or replacements.

✓ Inspection shall be conducted of all components. When the materials are received in morethan one lot, the
quantity supplied against each ISR/CSRV shall be treated as a lot.

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8 Inward Inspection Plan


Component Description Sampling Plan Testing Parameters

Resistors – SMD / Leaded One component per reel/ Visual; Value; Solderability
Sampling

Capacitors - SMD / Leaded One component per Visual; Value; Solderability


reel/Sampling

Crystals 100% Visual; Value; Solderability

ICs / Diodes/ Transistors Sampling Visual; Verified in trial run for functionality
(100% testing of ICs after mounting on the
PCB)

Current Transformers / Shunt /Braided Sampling Functional Check.


Cables

Switches Sampling Functional Check, Visual Check, Dimensional


suitability with PCBSolderability

LEDs & LCD modules Sampling / 100%Inspection Functional Check, Dimensional suitability with
PCBSolderability

Printed Circuit Boards 100% Inspection Visual Check of each PCB Voltage proof and
Insulation Resistance test

Terminal Block, Meter Box assemblies 100% Inspection Visual Inspection Physical dimension check
and Pilfer proof box

Battery / Rechargeable 100% Inspection / Visual Examination

Sampling forrechargeable Voltage Measurement / Charging & Discharge


test

Populated PCBs / PCBs fixed inthe Sampling Visual, Physical and Functional checksVerified
Meter base (Optional) in trial run for functionality (100% testing
during production process only)

Note: Sampling plan is Single Sampling, Normal inspection with Acceptance Quality Limit (AQL)1.5%.

9 Manufacturing Process
Meters are manufactured keeping in view of the importance of quality requirements and inspection is
emphasized for each stage of manufacturing. The manufacturing and inspectionplan of the Meters is described
in the flow chart diagram. All sub-assemblies of Meters will be tested 100%.

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10 In-Process Inspection Plan

The procedure for monitoring and measurement of product is followed for Final Inspection. The Sampling rate
as per IS13779
✓ Visual Examination

✓ Physical Examination

✓ Functional Checks.

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✓ The test results will be recorded. The status of the units, which are accepted by final inspection,is
indicated with QC pass sticker.

✓ Environmental Tests

The environmental tests are performed to determine the ability of the equipment to withstand the specified
environment without malfunctioning and mechanical damage and suitability to function properly in the
environments like high temperature, low temperature, damp heat etc., The testing guidance for the
environmental tests is derived from IS13779.

Environmental Tests are carried out on sampling basis during production (Three for every 1,00,000 units).
Visual examination and Functional Checks shall be conducted before and after subjecting the Meters to
environmental tests.

✓ EMI/EMC Tests

Three samples for every 2,50,000 units shall be subjected to the following EMI tests as per IEC61000-4 and
results recorded.

11 Pre- Dispatch Inspection


✓ The procedure for monitoring and measurement of product is followed for Pre-Dispatch Inspection

✓ The units are checked for availability of Final Inspection Tag/Sticker

✓ Ensures that the Meters are free from dust, stains, and scratches.

12 Packing and Dispatch


✓ Each Meters fixed in Pilfer proof box are to be placed in a carton(optional).
✓ Each carton is affixed with a self-adhesive packing slip.

✓ Each carton is marked with the following details.

✓ EC Emblem

✓ Unit Identification.

✓ Consignee’s address

✓ Carton number and total no. of units in each carton with sr. nos.

13 Installation, Commissioning & Servicing


Installation and Commissioning of meters are to be carried out by the customer. The meters delivered are
guaranteed against defects arising out of faulty design, materials and bad workmanship for a period
mentioned in the contract.

- End of Document -

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