DrumCore 4 Install and Migration Guide
DrumCore 4 Install and Migration Guide
Updated 07.24.2017
Newest guides and FAQs can be found here: sonomawireworks.com/guide
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Installing, Registering, & Activating DrumCore 4
1 - Installing DrumCore - Overview
The DrumCore 4 plug-in requires at least 200MB of available storage space to install. If you do not
have at least 200MB of storage space, DrumCore cannot be installed. If you wish to migrate your
content to your computer directly or to another drive of your choice, you must have the following
available hard drive space for each version of DrumCore 4:
Once you have moved your content to a new location, pointing DrumCore at that new location
simply requires changing your DrumCore Path in the Settings tab.
For more information on changing your DrumCore Path, see Chapter 7: Settings in the DrumCore 4 User
Guide.
Mac Install
Plug-In Locations
Content Locations
● /Users/[username]/Library/Application Support/DrumCore/com.sonomawireworks.drumcore
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Windows Install
Plug-In Locations
Content Locations
● C:\Users\[username]\AppData\Local\DrumCore\com.sonomawireworks.drumcore
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1.1 - Mac Installation
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1.2 - Windows Installation
3. Once the install is complete, you will be prompted to complete installation of the
PACE License Support tool, which will install the iLok License Manager on your
machine. This tool will allow you to locally manage your license authorization for
DrumCore 4.
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2 - Registering and Activating DrumCore 4
Important Notes on Registration:
1. If you are an upgrading DrumCore 4 user, and are planning to migrate your old content, skip
these next steps, and proceed to “Migrating Your Content from DrumCore 2.5, DrumCore 3, or
KitCore Deluxe” (section 3). You will be completing your product registration and activation in
the Migration Tool.
2. If when you first load the plug-in you get the following error:
“Library not found. Please select the DrumCore folder containing the Library.”
Proceed to “Locating the DrumCore Library” (section 4.2) in this guide for more instructions.
The first time you launch DrumCore 4, you will be asked to register your purchase and activate the
plug-in. You must register DrumCore 4 to receive your authorization code.
1. Launch compatible 64-bit DAW, and add DrumCore 4 to a track. A registration screen will
appear over the plug-in window.
For more information on loading DrumCore 4 in a compatible DAW, see Chapter 2: Getting Started
with DrumCore 4 - Launching DrumCore 4 (section 2.2) in the DrumCore 4 User Guide.
2. Fill out the information requested in the form, including the serial number included in your
DrumCore packaging.
If you have an account in the Sonoma online store already, your username and password
are the same as your Sonoma online store account, and you can sign in using the ‘Existing
User’ fields. If you need to change your email address for your username, please ask
[email protected] to help. For best results, do not create a second username.
If you do not have a Sonoma online store account, fill out the ‘Create Account’ fields. This
will not only create your account in DrumCore 4, but also in the Sonoma online store.
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3. If you are an existing user, once you have signed in, an email will be sent to you with an
activation code.
If you created a new user, an email will be sent to you with an activation code and a link to
confirm your registration. New users must click the provided link in that email to confirm
registration before clicking 'Launch Activation' in the plug-in window.
If you do not receive the activation email, please check your spam folder for it. If it is also
not in your spam folder, and you have an outlook, msn, hotmail, or live email, see this forum
thread for tips about adding Sonoma to your Safe Senders list:
http://www.sonomawireworks.com/forums/viewtopic.php?f=4&t=12489
Contact [email protected] if you have trouble, we are happy to help.
4. In that same activation email, copy your activation code by selecting the code and pressing
'⌘ + C' on your keyboard ('Control' + C on Windows).
5. In the plug-in window, click the 'Launch Activation' button to begin the activation process.
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6. You will be prompted to select whether you want your license to be tied to your computer,
or to an iLok. If choosing an iLok, if it is not already plugged in, do so now.
8. The next screen will prompt you to enter the activation code that was sent to the email
address you provided. Paste the code you copied in step 5 by pressing '⌘ + V' on your
keyboard ('Control' + V on Windows).
9. Select whether you would like to 'Store' your license on your computer or an iLok.
Tip: During activation, regardless of whether you choose to store your license on your
computer or an iLok, please DO sign in, or create, an iLok account, so you will be able to
manage your DrumCore 4 activations. If you sign into your iLok account when registering,
you can activate two computers with your serial number. When you activate without signing
in (anonymously), you will not be able to manage your activations, and you will not be able
to activate on another computer. In case you skipped signing in during activation, please
email support with what happened so we can help you.
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10. Once you have successfully registered and activated your copy of DrumCore 4, the plug-in
will take you to a screen that says, 'Downloading DrumCore Database'. While this is running,
do not close out your DAW--the plug-in will be fully operational once this final download
completes.
Tip: If you purchased Flash or Ultra, you may use the content that comes with those
editions on the drive you purchased it on, and skip this tip. If you purchased Link or Lite, the
content that is available to you for the edition that you purchased may not be available to
you all at once. You will need to wait for it to download within the DrumCore 4 Browser, or
migrate it (if you are an upgrade user). The downloads for a file only happen while you're
viewing that GrooveSet in the DrumCore 4 Browser. If you navigate away from that
GrooveSet (to another GrooveSet or elsewhere) while it is downloading, it only finishes part
of the GrooveSet it was downloading. Therefore, it is best to let the DrumCore 4 Browser
finish downloading each GrooveSet as you go.
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3 - Migrating Content from DrumCore 2.5, DrumCore 3 or KitCore Deluxe
All users upgrading from DrumCore 2.5, DrumCore 3, and KitCore Deluxe will receive a Migration
Tool along with their upgrade copy of DrumCore 4. All upgrading users will be able to migrate
most, if not all, of your KitPacks and DrummerPacks to DrumCore 4. The migration tool converts
owned DrummerPacks and KitPacks to a format DrumCore 4 can use.
Content that will NOT be migrated: non-DrummerPack and non-KitPack content, and any
DrummerPacks that Sonoma no longer has license to offer (e.g., Big Fish Audio's Bone Crushing
Drums, Brain: One Stroke Done, Brush Artistry, Jazz Drums, and Roots of South America), and the
Bun E. Carlos DrummerPack from Sonic Reality. For the most up-to-date-info on this, please see
the DrumCore 4 Guide FAQ: http://www.sonomawireworks.com/drumcore/guide/#migrate
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3.1 - Using the Migration Tool
To ensure your content from DrumCore 2.5, DrumCore 3, or KitCore Deluxe can be migrated, you
must have all of the content you wish to migrate already installed and imported on your computer. It
is strongly recommended that you install DrumCore 4 on the same computer as your earlier
version, as it will dramatically reduce the time needed to complete this process.
If you are installing a DrumCore 4 upgrade on a computer that does not have a previous version of
the software on it, you will need to install the previous version first, and re-import all of your DrumCore
or KitCore content to ensure that the Migration Tool will see your entire content library, including
add-on DrummerPacks or KitPacks. If you are unable to install DrumCore 2.5, DrumCore 3, or
KitCore Deluxe on your computer, or cannot import content, contact
[email protected] with your Sonoma online store username, your product type
(DrumCore 2.5, DrumCore 3, or KitCore Deluxe), its serial number, and a list of DrummerPacks/
KitPacks you own.
Before running the Migration Tool, confirm you have enough room on your hard drive for the tool to
do its job properly. To compare your needed space with how much content you will be migrating:
Mac
3. Right click on the DrumCore or KitCore Data folder and choose 'Get Info'.
-OR-
With the DrumCore or KitCore Data folder selected, use the key command '⌘ + I'.
The pop-up window will indicate the size of the folder.
Windows
1. Click on the Start menu, and then select ‘Computer’. A window will open that shows how
much available space is on all connected drives--you will need to know how much space
remains on your C: drive to be sure migration can complete successfully.
2. If you own a previous version of DrumCore, in your file browser, navigate to Hard
C:\ProgramFiles (x86)\Submersible\DrumCore 3\DrumCore Data
-OR-
If you own KitCore Deluxe, in your file browser, navigate to:
C:\ProgramFiles (x86)\Submersible\KitCore Demo\KitCore Data
3. Right click on your DrumCore Data or KitCore Data folder, and select ‘Properties’. In the
pop-up window, you will see the size of your content library.
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In order to complete migration, you will need to have at least twice the size of your DrumCore Data
folder available on your hard drive for the Migration Tool to do its job properly, and the tool will
stall if you do not have enough available space.
If you purchased an upgrade copy of DrumCore 4 Lite or Prime Link, DrumCore 4 Prime Flash or
Ultra, the Migration Tool will not launch automatically, but if you have add-on packs you want to
migrate, it can be run manually.
You can find the Migration Tool installed on your machine in the following location:
To use this tool, you must be connected to the internet, as this process requires being able to
contact the DrumCore 4 servers. Additionally, using the Migration Tool will register your copy of
DrumCore 4, and provide you with your activation code via email.
The DrumCore 4 Migration Tool will prompt you for the following details:
1. From Directory
This is the location of your content to be migrated from either DrumCore 2.5/3, or KitCore
Deluxe. This can be a location on an external drive, but make sure to use the full file path to
your content ending with the folder titled ‘DrumCore’. If you have an alias in your file path,
the Migration Tool will fail.
For KitCore/ KitCore Deluxe, the default location for your content is:
If you’ve moved your content to another location on your hard drive, press the ‘Select
Source’ button. A file browser will open, allowing you to navigate to the location of your
content library. Once you have selected the source folder, press the ‘OK’ button to confirm
your selection.
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2. To Directory
This is the location where your migrated content will be saved.
If you purchased a copy of DrumCore 4 that came on an external drive and you want to
have a single content library, unless you have changed the location of your content already,
you must migrate your content to the same location as the content library on your drive. If you
have moved what is on your DrumCore 4 drive to another location, like an external drive,
you will need to point the Migration Tool there. It is strongly recommended that, if you do
choose to migrate to a different location than the default, that you do not create a folder called
‘DrumCore’ within the directory you choose, as the Migration Tool will create one for you. Keep
in mind that DrumCore 4 can only be pointed at one content library at a time. By default, this
location is:
Note: If you decided to move your content to a location other than your Prime Flash or Ultra drive,
make sure to indicate the full file path to your content, ending with the folder titled ‘DrumCore’. If you
have an alias in your file path, the Migration Tool will fail.
If you purchased a download-only copy of DrumCore 4, you can choose to migrate to any
location on either your hard drive, or an external drive. It is strongly recommended that, if you
do choose to migrate to a different location than the default, that you do not create a folder
called ‘DrumCore’ within the directory you choose, as the Migration Tool will create one for you.
When indicating the location of an external drive, make sure to use the full file path to the
drive where you want to migrate your content. If you have an alias in your file path, the
Migration Tool will fail. The default migration location for all users is:
The Installer automatically places a folder named ‘DrumCore’ in the Application Support
(Mac) or ProgramData (Windows) folder, and if you choose the default settings, all your
content will be migrated there. To choose a different location from the default, press the
‘Select Destination’ button, and a file browser window will open, allowing you to navigate to
the location where you want your migrated content to be saved. Once you have selected
the destination folder, press the ‘OK’ button to confirm your selection.
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4. User Name
Your username is the same as the one for your account on the Sonoma online store.
5. Password
Your password is the same as the one you use to log in to the Sonoma Store and Support
Forums.
Once you have filled out all of these details, you’re ready to migrate your content. Press the
‘Migrate’ button, and the Migration Tool will scan your hard drive for your content, and migrate it to
the location you indicated as your destination.
**IMPORTANT** Please wait for the Migration Tool to finish before launching your DAW and loading
the plug-in to complete activation. For DrumCore 2.5 or 3 installs without add-on packs,, this can
take approximately an hour. For DrumCore Deluxe, or if you do have add-on packs, this can take
several hours' time.
When the process is finished, a pop-up window will appear indicating that migration was
successful.
Note: If you want to re-run the Migration Tool after you have completed activating your license, you will find it as
a standalone application located here:
Note: If you need to migrate more than once, these steps remain identical. If you encounter any issues while
trying to migrate more than once, please contact [email protected] for assistance.
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3.2 - Activating DrumCore 4 After Migrating your Content
Now that you’ve completed migrating your content, you are ready to activate your copy of
DrumCore 4.
1. As part of the Content Migration process, you will receive a product registration
confirmation email with your license activation code, which can be used to activate your
license either with an iLok, or on your computer.
2. Copy and paste the activation code provided in the email by selecting the code and
pressing '⌘ + C' on your keyboard ('Control + C’ on Windows).
3. Launch a compatible 64-bit DAW, and add DrumCore 4 to a track. An activation screen will
appear over the plug-in window.
4. Click the 'Launch Activation' button to begin the activation process.
5. You will be prompted to select whether you want your license to be tied to your computer,
or to an iLok. If choosing an iLok, if it is not already plugged in, do so now.
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6. Click the 'Activate' button to begin the activation process.
7. The next screen will prompt you to enter the activation code that was sent to the email
address you provided. Paste the code you copied in step 2 by pressing '⌘ + V' on your
keyboard ('Control + V’ on Windows).
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8. Once you have successfully registered and activated your copy of DrumCore 4, the plug-in
will take you to a screen that says, 'Downloading DrumCore Database'. While this is running,
do not close out your DAW--the plug-in will be fully operational once this final download
completes.
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4 - Troubleshooting
Here you will find fixes for known issues in DrumCore 4. If your issue and its fix isn’t found here,
please refer to Chapter 9 - Troubleshooting the User Guide. If you are unable to work through an
issue, please contact [email protected] for direct assistance.
When you run the Migration Tool, it will check to make sure that it can complete the migration
process before it attempts to do so. If you receive an error indicating that your REX.dll cannot be
read or may be corrupted, you may need either to reinstall the REX Library on your machine, or you
may be experiencing a permissions error that prevents the Migration Tool from accessing this file.
To download the latest version of the REX Shared Library, you can find it on the Propellerhead
website, here:
https://www.propellerheads.se/support/user/recycle/general-recycle/rex-shared-library/
(Mac Only) If the issue you are experiencing is a permissions issue, you will need to navigate to the
following location on your machine to modify your permissions:
Note: If you can't click on the permission to change it, click on the small padlock on the bottom right corner of
that window. Enter your administrator password at the prompt and the window will unlock, allowing you to
change the read/write permission.
If the above steps do not work, download, extract, and run the file called
'SetRexFolderPermissions.zip' on the REX Shared Library download page on the Propellerhead site
here:
https://www.propellerheads.se/support/user/recycle/general-recycle/rex-shared-library/
This should repair your permissions for the REX Shared Library. If you continue to experience
issues, contact us via [email protected].
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4.2 - Locating the DrumCore Folder
If your DrumCore drive is not connected to your computer, or your content library is not set when
you attempt to load the plug-in, you will see a file browser window with the following prompt:
This will also occur if you migrated your content from DrumCore 3 or earlier to an external drive,
and that drive is not connected when you launch the plug-in. Additionally, Mac users installing
DrumCore 4 on El Capitan and Sierra may not have a set content library location when first loading
the plug-in. In all cases, you will have to set this location in order load the plug-in or to proceed to
the registration screen. This step ensures that DrumCore has access your user profile information
and your content library. You will not be able to navigate away from this view without selecting a valid
folder.
1. For users with versions on a drive, first plug your DrumCore drive into your computer. For all
users, in the file browser window, navigate to and select your DrumCore folder.
● For DrumCore 4 Ultra and Prime Flash, the default location for the DrumCore folder (Mac and
Windows) is:
/DC4/DrumCore
● For DrumCore 4 Prime Link and Lite, the default location for the DrumCore folder is:
(Mac) /Library/Application Support/DrumCore
(Windows) C:\ProgramData\DrumCore
Note: If you have moved your DrumCore folder to an alternate location on either an external drive, or
an alternate location on your machine, make sure to point the plug-in at the folder called ‘DrumCore’.
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2. Click ‘Open’. Your session will load normally, with DrumCore on it, but the plug-in will open
to the registration screen.
3. If you have not yet registered your copy of DrumCore 4, and do not have a username in the
Sonoma Wire Works online store, register as a new user. All other users may sign in as an
existing user.
In instances where the drive with your content was disconnected, you may also be able to follow
these steps:
/Hard Drive/Library/Audio/Plug-Ins/Components
A file named ‘DrumCore.component’ should be in that folder. If it is not present, re-run the
DrumCore 4 installer and check again. It should complete installation the second time.
If it is present and not appearing in your session, there is a conflict between the DrumCore 3 and
DrumCore 4 installers. To fix, delete ‘DrumCore.component’ and re-run the installer.
Note for Logic Pro X Users: If the component file is present and the plug-in is not showing up as a multi-out
plug-in in your session, you will need to rescan your plug-ins. See section 4.4 - Logic Pro X: Rescanning Plug-Ins
for instructions.
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4.4 - Logic Pro X: Rescanning Plug-Ins
If you have successfully run the DrumCore 4 installer and the plug-in doesn’t show up as a
multi-out plug-in, or updates are otherwise not showing in Logic Pro X, you will need to rescan
your plug-ins. This fix applies to all users updating from a 4.0 version to 4.1, and will activate
multi-output routing.
/Hard Drive/Library/Audio/Plug-Ins/Components
This will open the plug-in manager window, which will show a list of all of your Audio Unit
format plug-ins.
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3. In the plug-in manager list, select DrumCore.
4. Click the button that says 'Reset & Rescan Selection'. A Terminal window will appear
showing the rescanning process, after which the most recent update to DrumCore 4 will be
available in your instruments.
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4.5 - Windows Migration Error: Network Error Code 377
Network Error Code 377 is caused by a missing certificate required by the Migration Tool. By
default, this certificate is installed here: C:/ProgramData/DrumCore/
This location also happens to be the default install location for the DrumCore 4 content library in all
installs of Prime Link and Lite. If you choose to move the content library,
C:/ProgramData/DrumCore/main-ca.cert must remain in its original location.
Note: The ‘ProgramData’ folder is, by default, a hidden system folder. To reveal it in your file browser:
1. Open the Control Panel
2. Click ‘Appearance and Personalization’
3. Navigate to ‘Folder Options’ and click the ‘View’ tab.
4. In ‘Advanced Settings’, click ‘Show hidden files, folders and drives’, then click OK to save that setting.
For more details on moving the content library, see section 7.2 - Managing Your Content Library (DrumCore
Path) in the User Guide.
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