AirSpeed 5000 AG EN

® ®
Avid AirSpeed 5000

Administrator’s Guide
Legal Notices
Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc.
This product is subject to the terms and conditions of a software license agreement provided with the software. The product may
only be used in accordance with the license agreement.
AirSpeed 5000 and AirSpeed Classic or portions thereof are protected by one or more of the following United States patents:
6,763,523; 6,766,357; 7,403,561; 7,433,519. Other patents are pending.
AirSpeed 5000 and AirSpeed Classic or portions thereof are protected by the following European patent: 1629675.
Other patents are pending.
This document is protected under copyright law. An authorized licensee of may reproduce this publication for the licensee’s own use
in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial
purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied
as a guide for AirSpeed 5000 administrators . Reasonable care has been taken in preparing the information it contains. However, this document m
omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for
customers’ losses due to the use of this document. Product specifications are subject to change without notice.
Copyright © 2012 Avid Technology, Inc. and its licensors. All rights reserved.
Copyright 2003-2007 of MOG Solutions
The following disclaimer is required by Apple Computer, Inc.:

APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS
PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR
PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER
RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.
The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:
Copyright © 1988–1997 Sam Leffler
Copyright © 1991–1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the
software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or
publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE,
INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR
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PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING
OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
The following disclaimer is required by the Independent JPEG Group:

This software is based in part on the work of the Independent JPEG Group.
This Software may contain components licensed under the following conditions:
Copyright (c) 1989 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are
duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and
use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be
used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS
PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Copyright (C) 1989, 1991 by Jef Poskanzer.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice
appear in supporting documentation. This software is provided "as is" without express or implied warranty.
2
Copyright 1995, Trinity College Computing Center. Written by David Chappell.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice
appear in supporting documentation. This software is provided "as is" without express or implied warranty.
Copyright 1996 Daniel Dardailler.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the
above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting
documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software
without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any
purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire
notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the
supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR,
NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE
MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
This product includes software developed by the University of California, Berkeley and its contributors.
The following disclaimer is required by Nexidia Inc.:

© 2010 Nexidia Inc. All rights reserved, worldwide. Nexidia and the Nexidia logo are trademarks of Nexidia Inc. All other
trademarks are the property of their respective owners. All Nexidia materials regardless of form, including without limitation,
software applications, documentation and any other information relating to Nexidia Inc., and its products and services are the
exclusive property of Nexidia Inc. or its licensors. The Nexidia products and services described in these materials may be covered
by Nexidia's United States patents: 7,231,351; 7,263,484; 7,313,521; 7,324,939; 7,406,415, 7,475,065; 7,487,086 and/or other
patents pending and may be manufactured under license from the Georgia Tech Research Corporation USA.
The following disclaimer is required by Paradigm Matrix:

Portions of this software licensed from Paradigm Matrix.
The following disclaimer is required by Ray Sauers Associates, Inc.:

“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code
equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable
for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of
reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or
consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the
software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised,
knew or should have known of the possibility of such damages.
The following disclaimer is required by Videomedia, Inc.:

“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with
respect to its merchantability or its fitness for any particular purpose.”
“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by
Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this
software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”
The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source
Code:
©1993–1998 Altura Software, Inc.
The following disclaimer is required by Ultimatte Corporation:

Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are
subject to copyright protection.
3
The following disclaimer is required by 3Prong.com Inc.:
Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.
The following disclaimer is required by Interplay Entertainment Corp.:

The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products.
This product includes portions of the Alloy Look & Feel software from Incors GmbH.
This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
© DevelopMentor
This product may include the JCifs library, for which the following notice applies:
JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third Party
Software directory on the installation CD.
Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection
with Avid Interplay.
This product includes the Warlib library, for which the following notice applies:
Copyright Jarle (jgaa) Aase 2000 - 2009
COPYRIGHT file which is included in the distribution:
warlib is copyright Jarle (jgaa) Aase 2000 - 2009
The warlib C++ Library is free software; you can redistribute it and/or modify it under the terms of the GNU Lesser General Public
License as published by the Free Software Foundation; either version 3.0 of the License, or (at your option) any later version.
The warlib C++ Library is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied
warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU Lesser General Public License for
more details.
Portions copyright © 2012 Avid Technology, Inc.
Attn. Government User(s). Restricted Rights Legend

U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or
“commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a
unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the
License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.
Trademarks
003, 192 Digital I/O, 192 I/O, 96 I/O, 96i I/O, Adrenaline, AirSpeed, ALEX, Alienbrain, AME, AniMatte, Archive, Archive II, Assistant
Station, AudioPages, AudioStation, AutoLoop, AutoSync, Avid, Avid Active, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid
DNxHD, Avid DS Assist Station, Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote
Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID, AvidRAID, AvidShare, AVIDstripe, AVX, Axiom, Beat Detective, Beauty
Without The Bandwidth, Beyond Reality, BF Essentials, Bomb Factory, Boom, Bruno, C|24, CaptureManager, ChromaCurve,
ChromaWheel, Cineractive Engine, Cineractive Player, Cineractive Viewer, Color Conductor, Command|24, Command|8, Conectiv,
Control|24, Cosmonaut Voice, CountDown, d2, d3, DAE, Dazzle, Dazzle Digital Video Creator, D-Command, D-Control, Deko,
DekoCast, D-Fi, D-fx, Digi 003, DigiBase, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Development Partners,
Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner, DigiProNet, DigiRack, DigiSerial,
DigiSnake, DigiSystem, Digital Choreography, Digital Nonlinear Accelerator, DigiTest, DigiTranslator, DigiWear, DINR, DNxchange,
DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase,
Expander, ExpertRender, Fader Pack, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame
Chase, FXDeko, HD Core, HD Process, HDPack, Home-to-Hollywood, HYBRID, HyperControl, HyperSPACE, HyperSPACE
HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, Instantwrite, Instinct,
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Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, ISIS, IsoSync, iS9, iS18, iS23, iS36, ISIS, IsoSync, KeyRig,
KeyStudio, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, Luna, MachineControl, Magic Mask,
Make Anything Hollywood, make manage move | media, Marquee, MassivePack, Massive Pack Pro, M-Audio, M-Audio Micro,
Maxim, Mbox, Media Composer, MediaFlow, MediaLog, MediaMatch, MediaMix, Media Reader, Media Recorder, MEDIArray,
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Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Ozone, Ozonic, Painterly Effects, Palladium,
Personal Q, PET, Pinnacle, Pinnacle DistanTV, Pinnacle GenieBox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile
Media, Pinnacle Scorefitter, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, Pinnacle VideoSpin, Podcast Factory,
4
PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, Pro Tools, QuickPunch,
QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket
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SecureProductionEnvironment, Serv|LT, Serv|GT, Session, Shape-to-Shape, ShuttleCase, Sibelius, SIDON, SimulPlay,
SimulRecord, Slightly Rude Compressor, Smack!, Soft SampleCell, Soft-Clip Limiter, Solaris, SoundReplacer, SPACE, SPACEShift,
SpectraGraph, SpectraMatte, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, Strike, Structure, Studiophile, SubCap,
Sundance Digital, Sundance, SurroundScope, Symphony, SYNC HD, Synchronic, SynchroScope, SYNC I/O, Syntax, TDM
FlexCable, TechFlix, Tel-Ray, Thunder, Titansync, Titan, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In
Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, tools for storytellers, Torq, Torq Xponent, Transfuser, Transit, TransJammer,
Trigger Finger, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Velvet, Video the Web Way, VideoRAID, VideoSPACE, VideoSpin,
VTEM, Work-N-Play, Xdeck, X-Form, Xmon, XPAND!, Xponent, X-Session, and X-Session Pro are either registered trademarks or
trademarks of Avid Technology, Inc. in the United States and/or other countries.
Footage
Arizona Images — KNTV Production — Courtesy of Granite Broadcasting, Inc.,
Editor/Producer Bryan Foote.
Canyonlands — Courtesy of the National Park Service/Department of the Interior.
Ice Island — Courtesy of Kurtis Productions, Ltd.
Tornados + Belle Isle footage — Courtesy of KWTV News 9.
WCAU Fire Story — Courtesy of NBC-10, Philadelphia, PA.
Women in Sports – Paragliding — Courtesy of Legendary Entertainment, Inc.
News material provided by WFTV Television Inc.
Avid AirSpeed 5000 Administrator’s Guide • 9320-65102-00 Rev A • April 2012 (4/18/12)
This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.
5
Contents
Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 1 Working with the AirSpeed 5000 Management Console . . . . . . . . . . . . . . . . 1
Configuration Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Determining Your AirSpeed 5000 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Standalone Mode Configuration Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Team Mode Configuration Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Interplay Production Mode Configuration Requirements . . . . . . . . . . . . . . . . . . . . . . 5
Configuring the Avid Service Framework (for Standalone or Team Mode) . . . . . . . . 6
Configuring the Avid Service Framework (for Interplay Production Mode) . . . . . . . . 9
The Login Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Navigating the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Server Mode Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Configuring Your Basic Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
The Record Templates Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Creating a New Record Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Copying an Existing Record Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Modifying an Existing Record Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Deleting a Record Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
The Destination Templates Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Creating a New Destination Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Copying an Existing Destination Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Modifying an Existing Destination Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Deleting a Destination Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
The Record Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
1
Setting Up Channels for Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
The Playback Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting Up Channels for Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
The Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Creating a New User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Copying an Existing User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Modifying User Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Deleting a User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
The Inventory Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
The VDCP Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
The GPI Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Setting Up GPI Inputs and Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
The Activation Status Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Activating New Features and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
The Current Activations Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Deactivating Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
The Restart Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Restarting Applications and Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
The Configurations Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Creating and Saving a Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Renaming Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Deleting Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Activating Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Exporting Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Importing Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
The Backup / Restore Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Backing Up your Current System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Restoring Saved System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Deleting Saved System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Resetting Your Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Chapter 2 Maintaining and Troubleshooting Your AirSpeed 5000. . . . . . . . . . . . . . . . 60
Parts Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Spares List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
2
Hardware Upgrade Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Field Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Preventative Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setting Up Remote Access to the AirSpeed 5000 Server . . . . . . . . . . . . . . . . . . . . 63
Verifying and Changing Media Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Windows 7 Security Update Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Viewing System Health Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Troubleshooting Your AirSpeed 5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Electrostatic Discharge Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Identifying and Replacing Failed Media Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Identifying Failed Media Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Removing and Replacing Media Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Re-RAIDing Media Drives from Scratch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Replacing System Drives in the Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Removing and Replacing the Server Main Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Identifying and Replacing Failed Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Identifying and Replacing Failed Video I/O Boards . . . . . . . . . . . . . . . . . . . . . . . . 103
Accessing the Knowledge Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Chapter 3 Upgrading Your AirSpeed 5000 Server Hardware . . . . . . . . . . . . . . . . . . . 112
AirSpeed 5000 Hardware Upgrade Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
AirSpeed 5000 Server Hardware Upgrade Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Removing and Replacing the Server Main Cover . . . . . . . . . . . . . . . . . . . . . . . . . 115
Removing the Video I/O Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Attaching the Codec Modules to the Video I/O Boards . . . . . . . . . . . . . . . . . . . . . 119
Replacing the Video I/O Boards into the Chassis . . . . . . . . . . . . . . . . . . . . . . . . . 120
Performing System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Diagnostic Window Explained . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Reviewing Hardware Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Starting the Hardware Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Playing a Video Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Capturing from an External Video Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Testing Audio Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
3
Capturing from the Play Frame Video (Loopback Mode) . . . . . . . . . . . . . . . . 132
Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Diagnostic Test Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Appendix A Using AirSpeed 5000 with FTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
General Guidelines on Using FTP with AirSpeed 5000 . . . . . . . . . . . . . . . . . . . . . . . . 135
AirSpeed 5000 MXF OP1A Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Supported Video and Audio Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
FTP Workflow Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Software Revisions Tested for FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Working with Sony MPEG-2 HD Decks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Transferring Media Between Two AirSpeed 5000 Servers . . . . . . . . . . . . . . . . . . 139
Transferring Media Between AirSpeed 5000 and Omneon Servers . . . . . . . . . . . 139
Transferring Media Using Final Cut Pro and FTP . . . . . . . . . . . . . . . . . . . . . . . . . 140
Transferring Media Using FCP FTP with DNxHD . . . . . . . . . . . . . . . . . . . . . . . . . 141
Appendix B Up, Down, Cross Convert (UDX) Examples . . . . . . . . . . . . . . . . . . . . . . . . 143
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Up/Down/Cross (UDX) Conversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
UDX Terms and Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Pillarbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Letterbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Center-Crop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Anamorphic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Active Format Description (AFD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
AutoAFD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
ATC and VITC Timecode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Video Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Up Convert AFD Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Down Convert AFD Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
HD Cross Convert AFD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
SD Cross Convert AFD Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
4
Using This Guide
Congratulations on your purchase of an Avid ingest and playout server. You can use your
AirSpeed 5000 to capture incoming media directly into Avid shared storage or play out media to
air. Media can be captured directly into Avid ISIS workspaces unattended, freeing the Avid
editing system for editing. Use the Avid editing system to edit the captured media into sequences
and send the sequence back to the AirSpeed 5000 for playout.
This guide contains all the administration and configuration instructions you need to administer
the Avid product.
Unless noted otherwise, the material in this document applies to the Windows® 7 operating
systems.The majority of screen shots in this document were captured on a Windows 7 system.
n The documentation describes the features and hardware of all models. Therefore, your system
might not contain certain features and hardware that are covered in the documentation.
Symbols and Conventions

Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n A note provides important related information, reminders,

recommendations, and strong suggestions.
c A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
w A warning describes an action that could cause you physical harm.

Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
> This symbol indicates menu commands (and subcommands) in the

order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list

indicate that you perform one of the actions listed.
If You Need Help
Symbol or Convention Meaning or Action
(Windows), (Windows This text indicates that the information applies only to the specified
only), (Macintosh), or operating system, either Windows or Macintosh OS X.
(Macintosh only)
Bold font Bold font is primarily used in task instructions to identify user interface
items and keyboard sequences.
Italic font Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font Courier Bold font identifies text that you type.
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
mouse action. For example, Command+Option+C or Ctrl+drag.
If You Need Help

If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is
especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was
published.
New information would be found in the ReadMe file supplied on your Avid installation
DVD as a PDF document and is also available online.
You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes available. To
view the online versions, visit the Knowledge Base at www.avid.com/US/support.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are
available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates, and to
read or join online message-board discussions.
Accessing the Online Documentation

The Avid AirSpeed 5000 online documentation contains all the product documentation in PDF
format. You can access the documentation in the Avid Knowledgebase. You need to download
and install Acrobat Reader on your Avid AirSpeed 5000 before you can access the PDF
documentation.
2
Avid Training Services
n You need to download and install Acrobat Reader on your Avid AirSpeed 5000 before you can
access the PDF documentation.
Avid Training Services

Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery methods
that accommodate your pressured and competitive work environment.
For information on courses/schedules, training centers, certifications, courseware, and books,

please visit www.avid.com/support and follow the Training links, or call Avid Sales at
800-949-AVID (800-949-2843).
3
1 Working with the AirSpeed 5000
Management Console
The AirSpeed 5000 Management Console is a web-based interface that you will use to configure
and maintain your AirSpeed 5000 server.
Prior to proceeding with AirSpeed 5000 configuration using the Management Console, please
ensure that your AirSpeed 5000 server is installed and connected using the information in the
AirSpeed 5000 Setup Guide. In addition, there are some configuration requirements based on the
mode you are configured in. For more information, see “Configuration Requirements” on
page 2.
The following main topics describe how to use the AirSpeed 5000 Management Console to setup
and administer your AirSpeed 5000 system:
• Configuration Requirements
• Logging In
• Navigating the Management Console
• The Server Mode Page
• The Record Templates Page
• The Destination Templates Page
• The Record Page
• The Playback Page
• The Users Page
• The Inventory Page
• The VDCP Page
• The GPI Page
• The Activation Status Page
• The Current Activations Page
• The Restart Page
Configuration Requirements
• The Configurations Page

• The Backup / Restore Page
Before you begin using the AirSpeed 5000 Management Console, you must perform some basic
configuration based on the environment for your site.
For more information on the various environments AirSpeed 5000 can be configured in, see
“Determining Your AirSpeed 5000 Environment” on page 2.
Otherwise, if you know the environment for your site, see the following topics:
• “Standalone Mode Configuration Requirements” on page 3
• “Team Mode Configuration Requirements” on page 4
• “Interplay Production Mode Configuration Requirements” on page 5
Determining Your AirSpeed 5000 Environment

The Avid AirSpeed 5000 server can be configured in one of three ways:
• In a Standalone Video Server environment, the AirSpeed 5000 uses only its own internal
storage for storing clips. Clips can be transferred directly between the Avid Editor (Media
Composer or NewsCutter) and the AirSpeed 5000.
• In a Team environment, AirSpeed 5000 uses shared storage (no Interplay). Clips are
transferred directly between the AirSpeed 5000 and the shared storage.
• In an Interplay Production environment, the AirSpeed 5000 operates as a member of an
integrated Interplay workgroup and ISIS Shared storage environment. Clips are transferred
directly between the AirSpeed 5000 and the shared storage.
Before you can use the AirSpeed 5000 Management Console to configure your record and
playback settings, there are some basic configuration requirements you must perform. For more
information, see the following topics:
• “Standalone Mode Configuration Requirements” on page 3
• “Team Mode Configuration Requirements” on page 4
• “Interplay Production Mode Configuration Requirements” on page 5
Once you have performed the basic configuration for any of these environments, you can use the
AirSpeed 5000 Management Console to perform other administrator tasks.
2
Standalone Mode Configuration Requirements

There are some requirements necessary when configuring AirSpeed 5000 in a Standalone mode.
If configuring for Standalone mode, you need to do the following:

• Configure the Avid Service Framework, as described in the topic “Configuring the Avid
Service Framework (for Standalone or Team Mode)” on page 6.
• In the Management Console on the AirSpeed 5000 Server, do the following:
- On the Record Template page, create a Record template that is customized for your
needs.
- On the Destination Template Page, create a Destination Template. You can set the Clip
name and Tape Name if you want. Other fields are not used.
- On the User’s page, create users with the same credentials as the OS users that they will
be logged in as on the Avid Editor. This enables these users to access the AirSpeed 5000
server inventory via the AirSpeed 5000 Remote Console on the Avid Editor.
• On the Avid Editor, you must do the following:
- Install AvidAirSpeed5000RemoteConsoleStandaloneSetup.exe.
- Install Interplay Transfer Engine/Client.
- Start the AirSpeed 5000 Remote Console application.
- Connect to a server.
- Enable transfers for AirSpeed 5000 servers in a Standalone environment.
n This can be done automatically in the Remote Console application (File > Configure Transfer
Engine) or manually using the Avid Interplay Transfer Engine Configuration window.
- Start the Interplay Transfer Engine

- Configure the Standalone settings
For more information, see the AirSpeed 5000 Remote Console Operator’s Guide.
3
Team Mode Configuration Requirements

This topic contains information on the requirements necessary when configuring AirSpeed 5000
in a Team mode.
If configuring for Team mode, you need to do the following:

• Configure the Avid Service Framework, as described in the topic “Configuring the Avid
Service Framework (for Standalone or Team Mode)” on page 6.
needs.
- On the Destination Template Page, create a Destination Template that uses a valid
workspace on your shared storage. You can set the Clip name and Tape ID if you want.
Other fields are not used.
- On the Record page, set channel configurations. You can ignore the Destination
template settings in Team mode, since you define this with the ‘transfer destination of
last resort’ located on the Inventory tab.
- On the User’s page, create users with the same credentials as the OS users that they will
be logged in as on the Avid Editor. This enables these users to access the AirSpeed 5000
server inventory via the AirSpeed 5000 Remote Console on the Avid Editor.
- On the Inventory page, select a Destination template for ‘Transfer destination of last
resort’. This is where the media will reside.
- On the Inventory page, select a workspace for ‘Master Clip Location (team)’. This is
where the .aaf clips reside.
- Install Interplay Transfer Client.
- Verify Team Mode is configured properly.
4
Interplay Production Mode Configuration Requirements

This topic contains information on the requirements necessary when configuring AirSpeed 5000
in an Interplay Production mode.
If configuring for Interplay Production mode, you must do the following:

• Configure your Avid Service Framework to properly join the Interplay Production
environment, as described in the topic “Configuring the Avid Service Framework (for
Interplay Production Mode)” on page 9. For additional information, see “Avid Workgroup
Properties” in the Avid Service Framework User’s Guide.
needs.
- On the User’s page, create users with the same credentials as Interplay users so they will
be able to access the AirSpeed 5000 server inventory via the AirSpeed 5000 Remote
Console on the Avid Editor.
- Install Interplay Transfer Client.
- Verify Interplay Production Mode is configured properly.
5
Configuring the Avid Service Framework (for Standalone or Team Mode)

If the AirSpeed 5000 server is going to operate in a Standalone or Team environment, the next
step is to configure the Avid Service Framework on the AirSpeed 5000 server.
This procedure is mostly for diagnostic purposes.
To configure the Avid Service Framework for Standalone or Team mode:

1. On the AirSpeed 5000 server, select Start > All Programs > Avid > Avid Framework >
Avid Workgroup Properties.
The Avid Workgroup Properties dialog box opens to the Services tab.
6
2. Click Edit, and type Local Machine [AirSpeed 5000 servername] in the Preferred
Workgroup field.
n This is so you are prompted to select a Workgroup in the Avid Service Configuration.
3. Click the Login tab, and make sure that the “Automatically join the preferred workgroup”
option is not selected.
4. Click the Lookup tab.
7
5. Do the following to add the workgroup to the list:

a. Click Add in the left pane.
b. Type Local Machine [AirSpeed 5000 servername], and click OK.
6. Do the following to add the Lookup service that will be associated with the Workgroup:
a. In the Workgroup area, (left pane), highlight the local machine (server name).
b. In the Lookup Services area (right pane), click Add in the right pane to add a Lookup
service.
The Add Lookup Service dialog box opens.
7. In the Host name field, type “localhost”.

8. Click to select the Expected check box, and click OK to save the changes, and close the
Add Lookup Service dialog box.
9. In the Avid Workgroup Properties dialog box, click Apply to restart the services.
The Restart Avid Services message box opens asking if you want to restart services.
10. Click Yes to restart the service.
The service will be restarted.
11. Click OK to close the Avid Workgroup Properties dialog box.
12. Next, if your site uses Avid iNEWS Command, Interplay Capture, or CaptureManager to
control AirSpeed 5000 channels for capture or playout, you need to install the AirSpeed
Multi Stream Device Service on the AirSpeed 5000 server.
For more information on installing the AirSpeed Multi Stream Device, see the AirSpeed
5000 Setup Guide.
8
The Login Page
Configuring the Avid Service Framework (for Interplay Production Mode)

When configuring the AirSpeed 5000 server for Interplay Production mode, you need to
configure your Avid Service Framework to properly join your existing Interplay Production
environment using the Avid Workgroup Properties dialog box.
To configure the Avid Service Framework for Interplay Production mode:

1. On the AirSpeed 5000 server, select Start > All Programs > Avid > Avid Framework >
Avid Workgroup Properties.
The Avid Workgroup Properties dialog box opens to the Services tab.
2. On the Services tab, define the pre-existing Workgroup that the AirSpeed 5000 is going to
join.
3. On the Login tab, deselect the “Automatically join the preferred workgroup” checkbox.
4. On the Lookup tab, type the pre-existing Workgroup and Lookup services for the Interplay
workgroup that you are joining.
For more information, see the topic “Avid Workgroup Properties” in the Avid Service
Framework User’s Guide.
The Login Page

The Login page provides you with the controls you need to navigate to and log in to the
AirSpeed 5000 Management Console.
For more information, see “Logging In” on page 10.
9
The Login Page
Logging In
This topic contains information on how to log into the AirSpeed 5000 Management Console.
To log into the AirSpeed 5000 Management Console

1. Navigate to the AirSpeed 5000 Management Console for your site.
10
The Login Page
2. Click Log In.

The Log In Page opens.
3. Type your password in the Password field.
n The default password is “Avid”.
4. (Option) If you want to remain logged in, click the Keep me logged in check box. Selecting
this check box will keep you logged in for 48 hours. After 48 hours, you will need to log in
again. If you do not select this check box, you will get logged out after 20 minutes of
inactivity.
5. Click the Log In button.
The AirSpeed 5000 Server Information Welcome page opens and displays the following
fields:
- AirSpeed Software Revision - This field displays the AirSpeed 5000 software revision
that is currently installed on this server.
- AirSpeed Hardware Status - This field displays the hardware status of this system.
If your system’s hardware is working properly, the message “Status is OK” appears in
this field.
Otherwise, if you see any other message, such as “Status: Not OK”, Board1 Not OK”, or
“Board2 Unavailable”, you should do the following:
- Power cycle (full shutdown and restart) your system.
11
The Login Page
- If available, review the detailed explanation in the AirSpeed Hardware Details field.
- If you still get the message, contact your Customer Support Representative for
additional instructions.
6. Do one of the following:

t If you are configuring your AirSpeed 5000 server for the first time, you should click the
Server Mode tab, complete the fields, and then move down the tabs, completing each
one sequentially. So, to begin configuring your AirSpeed 5000 server, select the Server
Mode tab and select your Server mode and settings.
For more information on the pages that you need to complete when configuring the
AirSpeed 5000 server for the first time, see “Navigating the Management Console” on
page 13.
t If you are performing a maintenance task, such as updating a setting, activating or
deactivating a feature, or performing any sort of maintenance or configuration update,
you click on the tab that is specific to the task you want to perform.
For information on determining which page to navigate to in order to perform a task, see
“Navigating the Management Console” on page 13.
12
Navigating the Management Console

This topic contains information on how to navigate to the Management Console page(s) in order
to perform a specific administrative task or setting or troubleshoot a problem.
If you want to... Then, go to the following...
Configure your AirSpeed 5000 server Navigate through the following tabs, and complete the
for the first time information as necessary for your site:
• Server Mode tab. The “mode” that you select here dictates
some of your configuration requirements. For more
information, see “The Server Mode Page” on page 16.
• Record Template tab. For more information, see “The Record
Templates Page” on page 21.
• Destination Template tab. For more information, see “The
Destination Templates Page” on page 25.
• Record tab. For more information, see “The Record Page” on
page 29.
• Playback tab. For more information, see “The Playback Page”
on page 31.
• Users tab. For more information, see “The Users Page” on
page 38.
• Inventory tab. For more information, see “The Inventory
Page” on page 43.
• (Optional) VDCP tab. For more information, see “The VDCP
Page” on page 46.
• (Optional) GPI tab. For more information, see “The GPI Page”
on page 47.
Configure your system for Record Use the following tabs:

(ingest)
• Record Template tab. For more information, see “The Server
Mode Page” on page 16
• Destination template tab. For more information, see “The
Server Mode Page” on page 16
• Record tab. For more information, see “The Record Page” on
page 29.
Page” on page 46.
• (Optional) GPI tab. For more information, see “The GPI
Page” on page 47.
13
Configure your system for Playout Use the following tabs:

• Playback Template tab. For more information, see “The
Playback Page” on page 31
Page” on page 46.
• (Optional) GPI tab. For more information, see “The GPI
Page” on page 47.
Manage Record templates Record Template tab.

For more information, see “The Record Templates Page” on
page 21
Manage Destination templates Destination Template tab.

For more information, see “The Destination Templates Page” on
page 25
Obtain the System ID Server Mode tab.

For more information, see “The Server Mode Page” on page 16
Manage AirSpeed 5000 Remote Users tab.

Console users
For more information, see “The Users Page” on page 38
Manage licenses (activate) Activation tab.

For more information, see “The Activation Status Page” on
page 49
Deactivate licenses Deactivation tab.

For more information, see “The Current Activations Page” on
page 51
Manage FTP access Users tab.

For more information, see “The Users Page” on page 38.
Work with configurations (Backup Backup / Restore tab.

new/Restore previously saved)
For more information, see “The Backup / Restore Page” on
page 57.
Configure VDCP settings VDCP tab

For more information, see “The VDCP Page” on page 46.
Configure GPI or GPO settings GPI tab.

For more information, see “The GPI Page” on page 47.
14
Configure system options Inventory tab.

For more information, see “The Inventory Page” on page 43.
Re-transfer media from the AirSpeed Inventory tab (in the “Transfer destination of last resort” field.
5000 server to Shared storage
Manage Auto-deletes Inventory tab.

15
The Server Mode Page

The Server Mode page provides you with the basic controls you need to set up the AirSpeed
5000 server.
16
The following table describes the fields used on the Server Mode page.
Field Description
SERVER MODE Based on what has been decided for your site, select the Server Mode
for your AirSpeed 5000 environment. Select one of the following
options:
n Based on the mode you select, the available options will be

different.
• Standalone Mode - In this mode, media is transferred directly
between an editor workstation and the AirSpeed 5000. Interplay
Production is not supported in this configuration and there is no
direct transfer of media between the AirSpeed 5000 and shared
storage (Avid ISIS).
If Standalone mode is selected, you need to perform some
specific steps related to Standalone mode configuration. For
more information, see “Standalone Mode Configuration
Requirements” on page 3.
• Team Mode - In this mode, media is transferred directly between
AirSpeed 5000 and shared storage (Avid ISIS). Interplay
Production is not supported in this configuration.
If Team mode is selected, you need to perform some specific
steps related to Team mode configuration. For more information,
see “Team Mode Configuration Requirements” on page 4.
• Interplay Production Mode - In this mode, AirSpeed 5000 is
directly integrated with Interplay Production components and
media is transferred directly between AirSpeed 5000 and shared
storage (Avid ISIS).
If Interplay Production mode is selected, you need to perform
some specific steps related to Interplay Production mode
configuration. For more information, see “Interplay Production
Mode Configuration Requirements” on page 5.
n If Interplay Production mode is selected, your Avid Service

Framework must be configured to properly join the Interplay
Production environment using the Avid Workgroup Properties
dialog box. For more information, see “Avid Workgroup
Properties” in the Avid Service Framework User’s Guide.
- Interplay Server Name (Interplay Production Mode only) Type the name of your Interplay
server.
- Interplay Database Name (Interplay Production Mode only) Type the name of your Interplay
database. the standard database name is AvidWG.
17
Field Description
- Interplay User Name (Interplay Production Mode only) Type a user name for the Interplay
user.
Note the following:
• In the Interplay Administration tool, you must create a user with
the same name and password. This user must have Read/Write
permission to the Interplay folders that the AirSpeed 5000 will
use for checkin.
• In the ISIS Management Console, set up a user with the same
password. This user must have Read/Write permission to the
appropriate workspaces.
- Interplay Password (Interplay Production Mode only) Type a password for the Interplay
user.
SERVER SETTINGS The Server Settings fields enable you to set up the global Server
settings for your AirSpeed 5000 server.
- Reference Video Standard Select the Reference video standard that you want to supply to the
server from the list. Options are:
• 25/50
• 29.97/59.94
- Time of Day Source Select the LTC input that you are using to drive the Time of Day
source.
None is selected by default, which uses the PC clock as the Time of
Day source.
If you are using the Reference and LTC Breakout cable, and not the
Multi I/O Exapansion Panel to connect your LTC source, you must
select LTC 1.
n If you set the Time of Day Source to a particular LTC In, and
you are supplying an invalid LTC source to that input, the PC
clock will be used as Time of Day.
For more information on LTC, see “The Record Page” on page 29.
- Drop Frame Timecode Select this check box if you will be using Drop Frame timecode.
Otherwise, leave it deselected.
18
Field Description
- Enable DNx185/220 Select this check box only if you will be recording or playing
DNxHD 185/220 in your workflow. Otherwise, leave this option
deselected.
Selecting this option limits the server to Channels 1 and 2. If you
select this option, Channels 3 and 4 are disabled.
In addition, if this option is selected, Channels 3 and 4 will be greyed
out (and unavailable) in the AirSpeed 5000 Remote Console.
AVID SYSTEM ID The AVID SYSTEM ID section is for entering and displaying the
Avid System ID for the AirSpeed 5000 server.
- System ID Type the Avid System ID. The Avid System ID is the 11-digit
number found on one the stickers located on the yellow Avid Service
ID card.
An Avid System ID sticker might have been placed on your
AirSpeed 5000 server during system setup. Otherwise, you need to
locate the yellow Avid Service ID card that was shipped with your
system, and type in the System ID from the card.
Once entered, the System ID appears on this page, as well as in the
Activation Page, whenever you are activating or deactivating options
on your AirSpeed 5000 server.
Configuring Your Basic Server Settings

This procedure contains information on how to setup your basic server settings for your
AirSpeed 5000 server.
To configure basic server settings:

1. In the SERVER MODE area, select the Server mode for your site. Options are:
t Standalone Mode
t Team Mode
t Interplay Production Mode
2. (Option) If you selected Interplay Production Mode as your Server mode, complete the
following fields. Otherwise, go to Step 3:
t In the Interplay Server Name field, type the name of your Interplay server.
t In the Interplay Database Name field, type the name of your Interplay database.
t In the Interplay User Name field, type a user name for the Interplay user.
t In the Interplay Password field, type a password for the Interplay user.
19
3. In the SERVER SETTINGS area, do the following:

t Select the Reference Video Standard you want to supply to the server (25/50 or
29.97/59.94).
t Select the Time of Day Source that you are using.
t (Option) If you will be using Drop Frame Timecode, select this check box. Otherwise,
leave it deselected.
t (Option) Select the DNxHD 185/220 check box if you will be recording or playing
DNxHD 185/220 in your workflow. Otherwise, leave it deselected.
4. In the System ID field, type the 11-digit Avid System ID from the AirSpeed 5000 Server you
are configuring.
n The System ID is an 11-digit number on a sticker placed on the AirSpeed 5000 server. If you do
not see the sticker, locate the yellow Avid Service ID card, and type the System ID from one of the
stickers on the card.
Once entered, this number will always display on the Server Mode page, as well as on the
Activations page.
5. Click the Apply button to accept your changes when you are done.
6. If you are configuring your AirSpeed 5000 server for the first time, the next step is to set up
Record templates. For more information, see “The Record Templates Page” on page 21.
20
The Record Templates Page

The Record Templates page provides you with the basic controls you need to set up Record
templates for the AirSpeed 5000 server.
Record Templates are used to define the record behavior of a channel. Record Templates define
the video format, encoding type, and audio configuration for a channel. You must first create a
Record Template. Once created, a Record Template can be applied to a channel using the Record
page.
You can perform the following tasks on the Record Templates Page:
• Create a New Record template. For more information, see “Creating a New Record
Template” on page 23
• Copy an existing Record template to use as a base to create a another similar Record
template. This saves time. For more information, see “Copying an Existing Record
Template” on page 23.
• Modify an existing Record template. For more information, see “Modifying an Existing
Record Template” on page 24.
• Delete an existing Record template. For more information, see “Deleting a Record
Template” on page 24.
21
The following table describes the fields used on the Record Templates page.
Field Description
New Template Name Type the name of a new Record template in this field.
Once you type a name in this field, the Add and Copy buttons become enabled. For more
• Creating a New Record Template
• Copying an Existing Record Template
Record Template List Lists the Record templates that have been defined/created on this server.
box
TEMPLATE NAME Displays the name of the selected Record template.
n You can enter a maximum of 50 characters in this field.
VIDEO The Video section enables you to select your Video settings for this Record template.
- Video Standard Select the video standard that you want this template to have. Options are:
• SD
• 720p
• 1080i
n If your AirSpeed 5000 server is a base model, you will only be given the SD option.
n The Video standard that you select will preface the name of the Codec field.
- 1080i Codec Select the Codec that is associated with this video standard from the list.
- Aspect Ratio (Option) If this is an SD template, select the aspect ratio. Options are:
• 4:3
• 16:9
n If you have selected 1080i or 720p as your video standard, there is no choice. You
must use 16:9.
AUDIO STREAMS Select the type and number of audio streams to capture. Keep in mind the following:
(PAIRS)
• The HD SDI supports a maximum of 8 stereo pairs.
• The SD SDI supports a maximum of 4 stereo pairs.
PROXY The PROXY section enables you to set up your Proxy settings for this Record Template.
22
Field Description
Proxy Enabled Select this check box if you want to enable proxy records. Otherwise, leave this check box
deselected.
n You must have the Proxy option enabled on your server to have access to this
feature. Otherwise, this field is grayed out. For more information, contact your
Customer Support representative.
Creating a New Record Template

This procedure contains information on how to create a new Record Template.
n This method creates a new Record template from scratch.
To create a new Record template:

1. In the New Template Name field, type the name of the new Record template that you want to
create. The Add and Copy buttons become enabled.
2. Click the Add button to add the new template to the list below.
3. Add detail to your newly named Record template by completing the fields on the screen as
they apply to this Record template.
Destination templates. For more information, see “The Destination Templates Page” on
page 25.
Copying an Existing Record Template

This procedure contains information on how to quickly create a new Record template by using
information contained in an existing Record template. This can be done by copying the existing
Record template name, and then changing the name and settings to match how you want the new
Record template to appear.
n This method of creating a new Record template can save time, as opposed to creating all of your
new Record templates from scratch.
To copy a Record template:

1. Select the template name that you want to copy from the list.
2. Type a new name for the template in the New Template Name field.
23
3. Click the Copy button to add the new template to the list below.
The newly created template will appear in the list with the same video and audio settings as
the template you copied it from.
4. Modify the settings on your newly named Record template by completing the fields on the
screen as they apply to this Record template.
Modifying an Existing Record Template

This procedure contains information on how to modify the settings in an existing Record
template.
To modify an existing Record template:

1. Select the template name that you want to modify from the list.
2. Modify any settings that you want to change (video, audio and proxy) on the Record
template by completing the fields on the screen as they apply to this Record template.
Deleting a Record Template

This procedure contains information on how to delete a Record Template.
n When you delete a Record template, it is removed from the list.
To delete a Record template:

1. Select the name of the Record template that you want to delete from the list.
2. Click the Delete button to delete the template from the list below.
24
The Destination Templates Page

The Destination Templates page provides you with the basic controls you need to set up
Destination templates for the AirSpeed 5000 server.
Destination templates is used to define the behavior of the AirSpeed 5000 when creating clips,
transferring them to shared storage, and checking them into Interplay Production.
A Destination template defines the following:

• The default name to name a clip
• The Interplay Production project to be checked into
• The shared storage workspace to which the media is written
25
The following table describes the fields used on the Destination Templates page.
Field Description
New Template Name Type the name of a new Destination template in this field.
Once you type a name in this field, the Add and Copy buttons become enabled. For more
• Creating a New Destination Template
• Copying an Existing Destination Template
TEMPLATE NAME Displays the name of the selected Destination template.
CLIP DATA The area where you enter data regarding clips.
- Clip Name Type the Clip Name. To ensure that you have unique clip names, type .$n to the end of the
clip name.
This generates a unique clip name in Interplay (e.g., clipname.1, clipname.2, clipname.3,
etc.)
- Tape Name (Option) If you want provide another piece of metadata for the clip (i.e., to associate the
media with a particular tape), you can type in a Tape name in this field. Otherwise, leave
this field blank.
- Project Path The Project Path enables you to type the name of a sub-folder in the Interplay database
Projects folder in which to store the ingested clips. This field is optional and is not
necessary if you manage ingest through Interplay Capture which overwrites this setting.
n When typing the Project path, you do not need to start with a slash (/). The software
will add it for you.
n If you do type a slash, it should be a forward slash (/). However, if you accidentally
type a backward slash (\), the software will change it to a forward slash (/) for you.
Example: PJK_PROJECT\FROM_AS5K
- Proxy Project Path In most cases, do not specify a folder in the Proxy Project Path field, because it creates an
unnecessary clip. AirSpeed 5000 creates metadata in catalogs and incoming media by
default.
- Workspace Specify the workspace from your Shared storage (ISIS 5000 or 7000) in which AirSpeed
5000 should store the ingested media.
n You must specify a workspace.
- Proxy Workspace (Option) If you want to store the high-res media and the H.264 proxy media in different
Avid ISIS workspaces, you would select the desired workspace in this field.
26
Creating a New Destination Template

This procedure contains information on how to create a new Destination Template.
n This method creates a new Destination template from scratch.
To create a new Destination template:

1. In the New Template Name field, type the name of the new Destination template that you
want to create.
The Add and Copy buttons become enabled.
2. Click the Add button to add the new template to the list below.
3. Add detail to your newly named Destination template by completing the fields on the screen
as they apply to this Destination template.
channels for record. For more information, see “The Record Page” on page 29.
Copying an Existing Destination Template

This procedure contains information on how to quickly create a new Destination template by
using information contained in an existing Destination template. This can be done by copying
the existing Destination template name, and then changing the name and settings to match how
you want the new Destination template to appear.
n This method of creating a new Destination template can save time, as opposed to creating all of
your new Destination templates from scratch.
To copy a Destination template:

1. Select the template name that you want to copy from the list.
2. Type a new name for the template in the New Template Name field.
3. Click the Copy button to add the new template to the list below.
The newly created template will appear in the list with the same clip data as the template you
copied it from.
4. Modify the settings on your newly named Destination template by completing the fields on
the screen as they apply to this Destination template.
27
Modifying an Existing Destination Template

This procedure contains information on how to modify the settings in an existing Destination
template.
To modify an existing Destination template:

1. Select the template name that you want to modify from the list.
2. Modify any settings that you want to change (i.e., clip data) on the Destination template by
completing the fields on the screen as they apply to this Destination template.
Deleting a Destination Template

This procedure contains information on how to delete a Destination Template.
n When you delete a Destination template, it is removed from the list.
To delete a Destination template:

1. Select the name of the Destination template that you want to delete from the list.
2. Click the Delete button to delete the template from the list below.
28
The Record Page
The Record Page

The Record page provides you with the basic controls you need to set up channels for record on
the AirSpeed 5000 server.
The Record page is for configuring the behavior of each channel when recording. The following
can be configured for each channel:
• Record templates
• Destination templates
• Time source
The following table describes the fields used on the Record page.
Field Description
- Record Template For each channel 1-4, select the Record template that you created in the Record Templates
page to apply to each channel.
If you change the Record Template, it will be applied to the next Record.
n If DNxHD 185/200 has been enabled in the Codec field in the Record Templates
page, only 2 channels will be available.
- Destination For each channel 1-4, select the Destination template that you created in the Destination
Template Templates page to apply to each channel.
n If you are in Team Mode, this field does not apply.
29
The Record Page
Field Description
- Time Source For each channels 1-4, select the Time source from the list. Options are:
• ATC/VITC - Select if you want to use ATC or VITC for your time code source.
n If an invalid ATC/VITC source is supplied to the channel you select, the Timecode
will start with a value of “22:22:22:22”. Check to make sure your video cable is
connected. If you are using VITC, confirm that you are set to the proper VITC
Record Line for the video feed.
• Base - This is the Base time code. If you select this option, make sure that you specify
the time that you want the records to start in the Base TC field below.
• LTC1-LTC 4 - Select if you are supplying valid LTC source for the individual channel.
n If a invalid LTC source is supplied to the channel you select, the Timecode will start
with a value of “11:11:11:11”. Check to make sure your LTC cable is connected, or
confirm that your LTC source meets proper specifications. For more information,
see “Specifications” in the AirSpeed 5000 Setup Guide.
• TOD - Select this option if you want to use the Time of Day source specified on the
Server Mode page.
-VITC Record Line (Option) For each channel 1-4, if you are capturing VITC, select the VITC record line
number that you are supplying the VITC timecode on.
- Base Timecode (Option) If Base is selected in the Time Source field, type the time that you want the
records to start.
Use 00:00:00:00 format.
Setting Up Channels for Record

This topic contains information on how to set up channels for record.
To set up channels for record:

1. For each channel, select the option for each of these field as applicable for your site:
t Record Template
t Destination Template
t Time Source
t VITC Record Line - (Optional) This field is only necessary if you are capturing VITC.
t Base TC - (Optional) This field is only necessary if Base is selected in the Time Source
field.
2. Click the Apply button to apply your changes. Remember, you cannot leave the page unless
you apply or revert your changes to the previously saved configuration.
30
The Playback Page
3. Next, if you are configuring your AirSpeed 5000 server for the first time, you should set up
your channels for playback. For more information, see “The Playback Page” on page 31.
The Playback Page

The Playback page is for configuring the playout behavior for each channel. Examples of some
of these behaviors are:
• End of clip
• Ancillary data output
• VITC line
• Output format
There are two different behaviors for the AutoAFD options. For more information, see
“AutoAFD” on page 148.
31
The Playback Page
The following table describes the fields used on the Playback page.
Field Description
PLAYBACK In the PLAYBACK area, enter the Playback information for each channel.
- Show First of Next For each Channel 1-4, that you want to exhibit Show First of Next behavior, do the
following:
• If the check box is selected, the Show First of Next behavior only takes effect if there is
a cued clip at the time of play completion. Note the following:
- If there is a cued clip at the time of play completion, the cued clip’s first playable
frame appears on the Output monitor.
- If there is no cued clip at the time of play completion, the currently playing clip
will default to what is selected in the drop-down menu, regardless of whether the
check box is selected.
- For cases where there is no prior clip loaded, the Preset/Cue option can be
selected in the Protocol Setup dialog box for VDCP to show the first frame of the
next clip. For more information regarding Preset/Cue, see The VDCP Page.
• If the check box is not selected, the first frame of the next clip will not display if there is
a cued clip at the time of play completion.
- On End of Clip Select the behavior that you want this channel to exhibit when playback stops. The
following options are available:
• Show Last Frame - When selected, and the playing clip stops, the last frame of the clip
will be displayed on the Output.
• Show Black - When selected, and the playing clip stops, a black frame will be displayed
on the Output.
- Output Ancillary For each channel 1-4, check this box to allow the ancillary data to be played out from the
Data AirSpeed 5000 server.
- VITC Playback Line For each channel 1-4, select the VITC playback line number in which you want to output
VITC timecode.
n For NTSC, VITC playback is supported on Lines 12-19.
n For PAL, VITC playback is supported on Lines 9-22.
- SD AFD Playback For each channel 1-4, select the SD AFD playback line number in which you want to output
Line SD AFD timecode.
n For NTSC, SD AFD playback is supported on Lines 12-19.
n For PAL, SD AFD playback is supported on Lines 9-22.
32
The Playback Page
Field Description
- Output Timecode Allows you to use clip time instead of existing data in the video stream. The Time source
Based on Clip Time that you select can affect LTC, ATC, and/or VITC. The behavior is as follows:
• When selected, the system will generate output timecode based on the start time
associated with the clip.
n The actual clip data is not modified by this setting.

• When not selected, the output timecode is based on the original data in the clip.
Output Format This field is used to select the output format behavior for the channel. Options and
Behavior descriptions are as follows:
• 1080i/SD/720p - If you select one of these options, the AirSpeed 5000 server will play
all clips at the corresponding output format.
• Wide SD (4x3 or 16 x 9) - If you select one of these options, the AirSpeed 5000 server
will play all clips at the corresponding output format.
• Switch on Fly - If you select this option, the clip automatically plays in its native
format.
n Playing clips back-to-back is not supported with the Switch on Fly option. You must
unload the clip before cueing the next one.
33
The Playback Page
Field Description
- SD Cross Convert This field is used to select the Up/Down/Cross convert options for the channel. Options and
descriptions for each type of conversion are as follows:
For descriptions and examples of the options, see “Overview” on page 143.
SD-Cross-Convert list box options:
• Letterbox - If selected when cross-converting a 16:9 SD image to a 4:3 SD image,
black bars are placed on the top and bottom of the HD image.
• Pillarbox - If selected when cross-converting a 4:3 SD image to a 16:9 SD image, black
“pillars” are placed on either side of the SD image.
• Center-crop - If selected when converting a 16:9 SD image to a 4:3 SD output, the left
and right sides will be cropped off. If the 16:9 image was a pillarboxed image, the
pillars will be removed.
If selected when converting a 4:3 SD image to a 16:9 SD output, the top and bottom will
be cropped off. If the 4:3 image was a letterboxed image, the black bars will be
removed.
• AutoAFD LB - If AFD exists in the incoming video, this setting tells AirSpeed 5000 to
use Letterbox.
• AutoAFD PB - If AFD exists in the incoming video, this setting tells AirSpeed 5000 to
use Pillarbox.
• AutoAFD Crop - If AFD exists in the incoming video, this setting tells AirSpeed 5000
to use Center-crop.
For information on the AFD codes used by AirSpeed 5000 for input and output AFD,
including examples of their corresponding video formats when performing SD Cross
conversion with AirSpeed 5000, see “Up, Down, Cross Convert (UDX) Examples” on
page 143.
34
The Playback Page
Field Description
- Up Convert Up Convert list box options:

• Pillarbox - If selected when up-converting a 4:3 SD image to a 16:9 HD image, black
“pillars” are placed on either side of the HD image.
• Center-crop - If selected when up-converting a 4:3 SD image that already contains a
letterboxed image to a 16:9 HD output, this would remove the black bars from the top
and bottom of the image.
• AutoAFD PB - If AFD exists in the incoming video, this setting tells AirSpeed 5000 to
use Pillarbox.
to use Center-crop.
• Anamorphic - If selected when up-converting a 16:9 SD image to a 16:9 HD format,
the image would be scaled vertically and horizontally using all pixels (anamorphically)
including examples of their corresponding video formats when performing Up conversion
with AirSpeed 5000, see “Up, Down, Cross Convert (UDX) Examples” on page 143.
- Down Convert Down Convert list box options:

• Letterbox - If selected when down-converting a 16:9 HD image to a 4:3 SD image,
black bars are placed on the top and bottom of the SD image.
• Anamorphic - If selected when down-converting a 16:9 HD image to a 16:9 SD format,
the image would be scaled vertically and horizontally using all pixels (anamorphically)
• Center-crop - If selected when down-converting a 16:9 HD image to a 4:3 SD
full-screen output, the right and left sides are cropped, and if the image was a
pillarboxed image, the pillars are removed.
• AutoAFD LB - If AFD exists in the incoming video, this setting tells AirSpeed 5000 to
use Letterbox.
to use Center-crop.
including examples of their corresponding video formats when performing Down
conversion with AirSpeed 5000, see “Up, Down, Cross Convert (UDX) Examples” on
page 143.
35
The Playback Page
Setting Up Channels for Playback

This topic contains information on how to set up channels for playback.
To set up channels for playback:

1. For each channel 1-4, select the option for each of these fields as applicable for your site:
2. For each channel 1-4, in the On End of Clip field, select the behavior that you want this
channel to exhibit when playback stops (Show Last Frame, Show Black, etc.).
3. For each channel 1-4, select the Output Ancillary Data check box to allow the ancillary data
to be played out from the AirSpeed 5000 server.
4. For each channel 1-4, select the VITC playback line number that you want to output VITC
timecode to.
n For NTSC, VITC playback is supported on Lines 12-19.
n For PAL, VITC playback is supported on Lines 9-22.
5. The Output Timecode Based on Clip Time field enables you to determine which time source
is used to receive output for time information (ATC, or VITC) when a clip is played. The
behavior is as follows:
t When selected, the AirSpeed 5000 forces the output timecode to follow along from the
base time associated with the clip.
t When not selected, the output timecode is based on the data in the ancillary track.
6. In the Output Format Behavior field, select the output format behavior for the channel.
Options and descriptions are as follows:
t 1080i/NTSC/720p - If you select one of these options (1080i, NTSC, or 720p),
AirSpeed 5000 will play all clips at the corresponding output format.
t Switch on Fly - If you select this option, the software ignores what the video standard is
set to for a given channel, and the video standard for the channel automatically switches
to that of the clip that is currently playing in the channel.
n Play clips back-to-back is not supported with the Switch on Fly option. You must unload the clip
before cueing the next one.
36
The Playback Page
7. Depending on what option you selected in the Output Format Behavior field, select the
conversion options that apply to each channel in the following fields:
- SD Cross Convert
- Up Convert
- Down Convert
n Depending on what Output Format Behavior you selected, certain fields might be disabled.
8. Click the Apply button to apply your changes. Remember, you cannot leave the page unless
you apply or revert your changes to the previously saved configuration.
9. Next, if you are configuring your AirSpeed 5000 server for the first time, you should set up
your users and permissions. For more information, see “The Users Page” on page 38.
37
The Users Page
The Users Page

The Users page is for configuring user access when using AirSpeed 5000 Remote Console or
FTP. Some behaviors that can be configured on this page are as follows:
• Select which users can access the system
• Determine the channels users can access
• Define whether the users can Play or Record (or both)
• Enable FTP access for users
n Once you create a user, all permissions are enabled by default.
Please note the following regarding creating users on this page:

• If you are running in Interplay Production mode, you must set up user profiles for each user
that was created in Interplay. The users you create on this page will have the necessary
privileges to administer the AirSpeed 5000 with the AirSpeed 5000 Remote Console, as well
as allow them FTP privileges.
• If you are running in Standalone mode or Team mode, the users you create on this page are
the users for logging into the operating system on a remote workstation.
• If the user is not created, they will get an Inventory-only view of the AirSpeed 5000 Remote
Console.
38
The Users Page
n You must use the exact user and password names. Passwords are case sensitive.
It is important to have the correct (and exact) user names and passwords throughout your
AirSpeed 5000 environment. For more information on the requirements for implementing user
names and passwords in a Standalone environment using a Standalone Transfer Engine, see the
AirSpeed 5000 Remote Console User’s Guide.
39
The Users Page
The following table describes the fields used on the Users page.
Field Description
New User Name If you want to:

• Create a New user, see Creating a New User.
• Copy an existing User to quickly create a new user with similar permissions,
see Copying an Existing User.
• Modify an existing user’s permissions, see Modifying User Permissions.
• Delete a user from the list, see Deleting a User.
ADMINISTRATOR For each channel 1-4, select the Play and Record permissions you want for the
PERMISSIONS selected user.
• Play - Enables this user to play media on the selected channel(s).
• Record - Enables this user to record media from the selected channel(s).
n All of these permissions are enabled by default for all users.
INVENTORY Select the inventory privileges that you want this user to have. Options are:
• Read - Allows this user to view inventory on the database.
• Modify - Allows this user to modify inventory on the database.
• Delete - Allows this user to delete inventory from the database.
FTP (Option) If you want enable this user to have FTP capabilities in their workflow,
select the Allow check box.
If you select this option, you must also type a user-definable password in the
Password field.
We do not support the use of “ftp” or “admin” as an FTP username.
For more information on FTP guidelines, media file formats, and some tested
workflows, see “Using AirSpeed 5000 with FTP” on page 135.
40
The Users Page
Creating a New User

This procedure contains information on how to create a new user.
n This method creates a new user from scratch.
To create a new User:

1. In the New User Name field, type the name of the new user that you want to create.
The Add and Copy buttons become enabled.
2. Click the Add button to add the new user to the list below.
n For information on copying a previously created user to use to create other similar looking user
permissions, see Copying an Existing User.
3. Add permissions to your newly named user by completing the fields on the screen as they
apply to this user.
5. If you are configuring your AirSpeed 5000 server for the first time, the next step is to
configure inventory settings. For more information, see “The Inventory Page” on page 43.
Copying an Existing User

This procedure contains information on how to quickly create a new user by using information
contained in an existing user profile. This can be done by copying the existing user name, and
then changing the name and permissions to match how you want the new user profile to look.
n This method of creating a new user can save time, as opposed to creating all of your new users
from scratch.
To copy an existing user:

1. Select the user name that you want to copy from the list.
2. Type a new name for the user in the New User Name field.
3. Click the Copy button to add the new user to the list below.
The newly created user will appear in the list with the same permissions as the user you
copied it from.
4. Modify the permissions for your new user by completing the fields on the screen as they
apply to this user.
41
The Users Page
6. Next, if you are configuring your AirSpeed 5000 server for the first time, you should
configure your inventory settings. For more information, see “The Inventory Page” on
page 43.
Modifying User Permissions

This procedure contains information on how to modify the permissions for an existing user.
To modify user permissions:

1. Select the user name that you want to modify permissions for from the list.
2. Modify any permissions that you want to change for the selected user by completing the
fields on the screen as they apply to this user.
Deleting a User
This procedure contains information on how to delete a user.
n When you delete a user, it is removed from the list.
To delete a user:
1. Select the name of the user that you want to delete from the list.
2. Click the Delete button. The selected user will be deleted from the list below.
42
The Inventory Page
The Inventory Page

The Inventory page provides you with the basic controls you need to set up inventory on the
AirSpeed 5000 server.
The following table describes the fields used on the Inventory page.
Field Description
Allow (Option) If you want to allow Play While Transfer (PWT) functionality, make sure the
Play-While-Transfer “Allow Play-While-Transfer” check box is enabled.
n This option is for Play While Transfer when sending to playback from an editor in a
Team or Interplay Production configuration.
n This option does not apply to FTP. FTP will always allow PWT. If this option is
deselected, the Play While Transfer selection in the editor will be ignored.
Allow Overwrite on (Option) If you want to allow for control of the “overwrite” behavior during a Send To
Send-To-Playback Playback (STP) operation, make sure the “Allow Overwrite on Send-To-Playback”
check box is enabled. This check box is enabled by default and allows Editors to overwrite
clips on the server when performing STPs.
When this selection is disabled, an Editor will not be able to overwrite a clip that exists on
the AirSpeed 5000, even when they select the “overwrite” flag in the send-to-playback
dialog of the editor. This is to prevent unexpected or unauthorized overwriting of assets on
the server. If this is attempted, the transfer will fail with an error saying “Error: item
already exists”.
43
The Inventory Page
Field Description
Generate Proxy on (Option) If you want to generate a local h.264 proxy after Send-To-Playback transfer
Send-To-Playback completes, click the “Generate Proxy on Send-To-Playback” check box. Otherwise,
leave it blank.
Delete oldest clips on (Option) If you want to delete the oldest clips on the server, select the check box, and then
Server type a percentage in the field for each option that you want to specify deletion parameters.
Options are:
• When used space reaches - Type a value in this field to delete the oldest clips from
the server when the used space reaches this threshold.
• Until used space reaches - Type a value in this field to delete the oldest clips from the
server until the used space reaches this threshold.
Media will delete starting with the oldest clips first.
n Protected clips will not be deleted.
Delete all inventory at (Option) If you want to delete all inventory daily, select the “Delete all inventory at (24
(24-hour HH:MM) hour HH:MM)” check box, and enter a time when you want to delete your inventory in
hour and minute (HH:MM) format.
n Protected clips will not be deleted.
Delete Local clips (Option) If you want to delete media after ingest completes, click the “Delete local clips
after ingest transfer after ingest transfer completes” check box.
completes
This will only delete media directly off the AirSpeed 5000 server. Media transferred onto
ISIS and Interplay still resides there after deletion from AirSpeed 5000.
Restart Transfer Make sure that the “Restart Transfer Manager at” check box is selected, and do the
Manager at (24-hour following:
HH:MM)
• Enter a time when you want the Transfer Manager to restart in hour and minute
(24-hour HH:MM) format.
n This enables the application to handle larger file counts on the Shared storage, and
to promote system stability. The Transfer Engine will be restarted the next time the
system is idle, or when no transfers are in progress.
Transfer destination of In the Transfer destination of last resort field, select the transfer destination from the list
last resort box.
n This field is used for drag and drop re-transfers, and Team mode transfers.
n For Team mode, this field identifies the Destination template where all of the media
files will be transferred. The Editor will need to have read/write access to this field.
Master Clip Location (Option for Team Mode only) If you are configured in Team Mode, you can select the
(team) workspace that you want the Avid master clips folder to be generated on. Once set, an
.AAF file is checked in to that location.
44
The Inventory Page
Field Description
Delete XDCAM temp (Option) If you want to delete XDCAM temporary files after Send-To-Playback transfer
files after completes, select the “Delete XDCAM temp files after Send-To-Playback transfer
Send-To-Playback completes” check box.
n
transfer completes
We recommend that you leave this option enabled. This should only be disabled to
troubleshoot XDCAM send to playback problems.
XDCAM Editor (Option) Select the Send-To-Playback format for the XDCAM Editor.
Send-to-playback
format
Check in transferred (Option) Enables you to enable or disable catalog checkins to Interplay.
clips to Interplay
Catalog: (server name)
45
The VDCP Page
The VDCP Page

The VDCP page provides you with the basic controls you need to set up VDCP information for
Channels 1-4 on the AirSpeed 5000 server.
The following table describes the fields used on the VDCP page.
Field Description
Story Timecode (Option) Select this check box for channels that will use story-based timecode
values as opposed to using zero-based timecodes.
Preset/Cue (Option) Selecting this option on a channel will cause the first frame of the cued
clip to display on the video output monitor, if there is currently no previously
active clip on the output channel.
Auto Play (Option) Select this option for channels where, following the first VDCP Play
command, each new item cued will automatically Take without an explicit PLAY
command from Automation. Play ends when there are no longer any cued clips
to play out. Under normal VDCP based automation control, this option should be
disabled.
46
The GPI Page
The GPI Page

The GPI page provides you with the basic controls you need to set up GPI inputs and outputs on
47
The GPI Page
The following table describes the fields used on the GPI page.
Field Description
GPI Inputs (Option) Specify the GPI triggers for your Inputs. GPI Input values are described below:
• OFF - If this value is selected, no triggers will work.
• Play - If this value is selected, and a clip is loaded on the given channel, it initiates a
playback.
• Stop - If this value is selected, and if in Playback mode, the clip will stop and eject.
However, if in Record mode, the record will be stopped.
• Cue - If this value is selected, the currently loaded/playing clip will be recued to the
headframe of that clip. To play the clip, you must initiate the Play trigger. If no clip is
loaded or playing, this value does nothing.
• Record - If this value is selected, and no clip is specified in the channel, it initiates a
crash record. However, if a clip is specified, it initiates a record in the channel.
GPI Outputs (Option) Specify the GPI triggers for your Outputs. GPI Output values are described below:
• Off - If this value is selected, the specified tally will not light up.
• Server Ready - If this value is selected, it indicates that the AirSpeed 5000 is up and
available for use.
• Play Tally - If this value is selected, it indicates that the AirSpeed 5000 is currently
playing back a clip on the specified channel.
• Record Tally - If this value is selected, it indicates that the AirSpeed 5000 is recording a
clip on the specified channel.
Setting Up GPI Inputs and Outputs

This procedure contains information on how to set up GPI inputs and outputs on the AirSpeed
5000 Server.
To set up GPI inputs and outputs:

1. Specify the GPI triggers for your inputs for this AirSpeed 5000 server.
2. Specify the GPI triggers for your outputs for this AirSpeed 5000 server.
4. Next, if you are configuring your AirSpeed 5000 server for the first time, you should view
your activation status, and set your activation methods. For more information, see “The
Activation Status Page” on page 49.
48
The Activation Status Page

The Activation page enables you to view your Activation status (currently active features), and to
activate additional options or features for your AirSpeed 5000 server.
If you want to upgrade your system or options, you must have an Activation ID for the upgrade
or option you are requesting. The Activation ID is a 16 character number that appears on your
Avid Entitlement Certificate which will be mailed to you when you purchase an upgrade or
option.
If you have any questions, refer to www.avid.com/avidlicensing, or contact Avid Customer

Support.
The following table describes the fields used on the Activation Status page.
Field Description
ACTIVATION This section lists the status and description of the various features that are active
STATUS on your AirSpeed 5000 server. It also lists the expiration date (if applicable).
ACTIVATION This section contains information on the Activation methods (Direct and
METHODS Indirect) used to activate new features or options on your AirSpeed 5000 server.
49
Activating New Features and Options

This procedure contains information on how to activate new features and options for your
AirSpeed 5000 server. In this procedure, you also need to set your activation methods for this
server, depending on whether or not it has Internet access.
n The 25-digit Device ID and 11-digit System ID fields will be pre-populated only if you have
entered your 11-digit Avid System ID in the Server Mode page.
Depending on your license type, you might have an expiration date.
If your license expires, the next time your system is restarted, your license will be deactivated
and that feature will not be available. You need to acquire a new license to regain the feature or
functionality.
To activate new features and options:

1. In the Enter your Activation ID field, type your 16 character Activation ID for the upgrade or
option you want to activate on this device.
When you enter a valid Activation ID, the Activate button becomes enabled.
2. Select the method by which you want to activate the new feature(s). Options are:
t Direct Activation - Select this option if the AirSpeed 5000 server has direct access to
the Internet.
t Indirect Activation - Select this option if the AirSpeed 5000 server does not have direct
access to the Internet.
n If you use the Indirect Activation method, you need to supply the license.bin file as well as the
Activation ID in order to Activate the license properly.
For more information on what is required, read the information supplied on the
Activation Status page.
3. Click the Activate button to activate your new feature(s).
4. If you want to view active features, and possibly deactivate a feature, you would use the
Current Activations page.
For more information, see “The Current Activations Page” on page 51.
50
The Current Activations Page
The Current Activations Page

The Current Activations page enables you to view your current activations (active features) and
deactivate any currently active features for your AirSpeed 5000 server.
Deactivating Features
This topic contains information on how to deactivate any currently active features or options on
n The AirSpeed 5000 server must have Internet access to deactivate an active feature or option.
To deactivate features:
1. Select the check box in the Deactivate column next to the feature that you want to deactivate.
2. Click the Deactivate button. The feature will be deactivated and removed from the
CURRENT ACTIVATIONS table.
51
The Restart Page
The Restart Page

The Restart page enables you to restart certain software components of the AirSpeed 5000 server
or the server itself.
Restarting Applications and Services

This topic contains information on how to restart certain AirSpeed 5000 applications and
services.
To Restart the application:

1. From the Management Console, click the Restart tab.
The Restart Page opens.
2. Click the Arm button to enable the other buttons.
3. In the RESTART Components Section, do one of the following:
t If you need to restart the AirSpeed 5000 application, click the Restart button next to the
AirSpeed Main App component.
t If you need to restart the Transfer Manager, click the Restart button next to the Transfer
Engine component.
52
The Configurations Page
t If you need to restart the Integration Service, click the Restart button next to the
Integration Service component.
t If you need to restart the FTP Service, click the Restart button next to the FTP Service
component.
t If you need to restart the Transcode Service, click the Restart button next to the
Transcode Service component.
4. If you need to reboot Windows, click the Reboot button in the REBOOT WINDOWS
section.

The Configurations page enables you to create and save new configurations. This includes
templates, and a subset of application settings such as server configuration, record settings and
other information. When you load a configuration onto another AirSpeed 5000 server (or the
same AirSpeed 5000 server), it will be added to your configuration list for future use. It will not
be automatically activated. You will need to activate it manually.
You can also backup and restore application settings for an entire system. Restoring your settings
will overwrite existing configurations, apply and activate all settings as required to position the
system as a virtual clone of the original backup system. This process does not save items such as
hostname, network information, or other OS-level information. This must be done manually
before restoration.
In both cases, saving a configuration or backing up and restoring a configuration is done via your
web browser. This file is saved to your default download folder or another location specified by
your browser. This location is not controlled by the AirSpeed 5000. We recommended that you
keep these settings separate from the machine.
n This procedure does not affect your clip database, nor does it back it up. This is specifically for
application settings.
53
The Configurations page enables you to do the following:

• “Creating and Saving a Configuration” on page 55
• “Renaming Configurations” on page 55
• “Deleting Configurations” on page 55
• “Activating Configurations” on page 55
• “Exporting Configurations” on page 56
• “Importing Configurations” on page 56
54
Creating and Saving a Configuration

This topic contains information on how to create and save your current AirSpeed 5000 server
configuration.
To create and save your current configuration:

t Type the name of your configuration in the New Configuration Name field, and click the
Save button. The name appears in the list below.
Once saved, you can select your existing configuration from the list, and click the Save
button to update the configuration with any changes you might have made.
Renaming Configurations
This topic contains information on how to rename previously saved configurations.
To rename saved system settings:

1. Type the new name for a configuration in the New Configuration Name field.
2. Select the configuration name that you want to rename to the new name from the list.
3. Click the Rename button.
The name of the previously saved configuration will be renamed to the new configuration
name.
Deleting Configurations
This topic contains information on how to delete previously saved configurations.
To delete previously saved configurations:

1. Select the configuration that you want to delete.
2. Click the Delete button.
The configuration will be deleted from the list.
Activating Configurations
This topic contains information on how to activate a configuration on a server.
To activate a configuration:
1. Select the saved configuration that you want to activate.
2. Click the Arm button.
55
c Activating a configuration can interrupt playouts, recordings and transfers. USE WITH
CAUTION.
3. Click the Activate button to activate the configuration.

The configuration will now be the active configuration on this server.
Exporting Configurations
This topic contains information on how to export configurations to be used on another AirSpeed
5000 server.
To export configurations:
1. Select the saved configuration that you want to export from the list.
2. Click the Export button.
The configuration will be exported, and will be available for use on another AirSpeed 5000
server.
Importing Configurations
This topic contains information on how to import a previously exported configuration from your
computer.
To import previously exported configurations:

1. Click the Browse button, and navigate to the location of the previously exported
configuration on your computer.
The Choose File to Upload dialog box opens.
2. Select the configuration that you want to import, and click the Open button.
3. Click the Import button to import the configuration.
56
The Backup / Restore Page

The Backup/ Restore page enables you to backup your current system settings. Once you have
backed up your system settings, you can restore any previously saved settings for your AirSpeed
5000 server.
n You can also delete previously saved system settings.
The Backup / Restore System Settings page enables you to do the following:
• “Backing Up your Current System Settings” on page 58
• “Restoring Saved System Settings” on page 58
• “Deleting Saved System Settings” on page 58
57
Backing Up your Current System Settings

This topic contains information on how to back up your current AirSpeed 5000 server system
settings.
To backup your current system settings:

1. Click the Backup button. You will be asked if you want to open or save the file.
2. Click Save, and navigate to the location where you want to save your system settings.
3. In the File name field, type a name for the system settings file and click the Save button.
The System Settings will be saved with the file name you created in the location you chose.
Restoring Saved System Settings

This topic contains information on how to restore previously saved system settings.
To restore saved system settings:

1. In the RESTORE SYSTEM SETTINGS area, click the Browse button to navigate to the
location where you saved your previously backed up system settings.
2. Select the saved system settings file that you want to restore.
3. Click the Restore button to restore the saved system settings.
Deleting Saved System Settings

This topic contains information on how to delete previously saved system settings files.
To delete previously saved system settings:

1. In the RESTORE SYSTEM SETTINGS area, click the Browse button to navigate to the
location where you saved your previously backed up system settings.
2. Select the saved system settings file that you want to delete.
3. Click the Delete key to delete the file.
58
Resetting Your Password

We have provided a way to reset your administrator password to login to the AirSpeed 5000
Management Console.
An Admin Reset utility can be found at C:\Program Files\Avid\Avid

AirSpeed\SupportUtilities.
Run this utility on the AirSpeed 5000 server to restore in to the factory login. For more
information, see the following procedure.
To reset your password:

1. On your AirSpeed 5000 server, navigate to C:\Program Files\Avid\Avid
AirSpeed\SupportUtilities, and double-click on the script.
The Microsoft SQL Server Management Studio will launch and load the script.
n If the Management Studio launches, but does not load the script, you might need to navigate to
the script.
2. Connect to “localhost” as the server.

3. Press the Execute button to run the script.
If the script is executed successfully, a message appears at the bottom of the window
indicating that the script has been run successfully. Your password has now been reset
successfully on the Management Console.
59
2 Maintaining and Troubleshooting Your
AirSpeed 5000
This chapter contains some preventative maintenance tasks for your AirSpeed 5000 system.
There is also a troubleshooting section to help you troubleshoot various problems that might
occur. The following topics are included:
• Parts Lists
• Preventative Maintenance
• Troubleshooting Your AirSpeed 5000
• Accessing the Knowledge Base
Parts Lists
This section contains the lists of the available parts for your AirSpeed 5000 server.
For more information, see the following topics:

• Spares List
• Hardware Upgrade Kits
• Field Replaceable Parts
Contact your Customer Support Representative to order any of these parts or kits.
Parts Lists
Spares List
This topic contains information on the parts that can be purchased as spares for your AirSpeed
5000 server.
AirSpeed 5000 Spares List
Part Name Part Number
Media drive (in sled) 7020-30300-05
Operating System (OS) drive (in sled) 7020-30308-00
Power supply module 7840-30107-00
Hardware Upgrade Kits

This topic contains information regarding AirSpeed 5000 server hardware upgrade kits that can
be purchased to enhance the hardware capabilities and functionality of your system.
For information on how to upgrade your AirSpeed 5000 hardware, see “Upgrading Your
AirSpeed 5000 Server Hardware” on page 112.
AirSpeed 5000 Hardware Upgrade Kit List
Upgrade Kit Name
MPEG-2 HD Upgrade Kit

(Includes four (4) MPEG-2 HD modules)
AVC-Intra Upgrade Kit

(Includes four (4) AVC-Intra modules)
61
Parts Lists
Field Replaceable Parts

This topic contains information regarding AirSpeed 5000 server parts that can be replaced in the
field.
Contact your Avid Customer Support representative to order any of these parts.
AirSpeed 5000 Field Replaceable Parts List
Part Name Part Number
Media drive (in sled) 7020-30300-05
Multi I/O Expansion Panel 7020-30353-00
Operating System (OS) drive 7020-30308-00
Power Supply module 7840-30107-00
Serial Breakout (DB9) cable (1) 7070-30394-00
Reference and LTC Breakout cable 7070-30344-00
Multi I/O Expansion (DVI) cable 7070-30406-00
Multi I/O Expansion (SCSI) cable 7070-30405-00
Video I/O board 7070-30055-0X
Multi I/O Expansion card 7030-30343-0X
RAID Card 7030-30042-01
Chassis fans 7750-30072-00

7750-30073-00
AirSpeed 5000 server chassis TBD
Memory DIMM 7860-30008-01
Power cables (2) 7070-30390-00
AVC-Intra Codec 7030-30024-03
MPEG-2 HD Codec 7030-20089-01
AirSpeed 5000 Recovery Module 7020-30385-02
Rack mount kit (rails, clips, and screws) 7010-30215-02
62
Preventative Maintenance
This section contains information on some preventative maintenance tasks to help keep your
system healthy.
The following topics are included:

• Setting Up Remote Access to the AirSpeed 5000 Server
• Verifying and Changing Media Drive Settings
• Windows 7 Security Update Information
Setting Up Remote Access to the AirSpeed 5000 Server

If you need to remotely access the AirSpeed 5000 server from another system, we support the
use of the Remote Desktop remote access tool.
o set up remote access to the AirSpeed 5000 server:

1. Select the third party remote access tool of your choice.
2. Set up remote access to the AirSpeed 5000 server. For more information, see the
documentation for your remote access tool (Remote Desktop).
Verifying and Changing Media Drive Settings

This topic contains information on how to verify that the media drive settings on your AirSpeed
5000 system display as E:, and how to change them if they are not.
c Make sure that all media drives are fully inserted into the front of the AirSpeed 5000
server.
To verify media drive settings:

1. Turn on your system.
The system will begin to startup.
2. When the system starts, log into Windows.
3. Right-click on My Computer, and select Manage.
4. In the left pane, select Disk Management. If Disk 1 (which includes drives 1-10) appears in
the right pane as:
t E:, no further action is required. Go to Step 7.
t a “Foreign disk”, you need to import it. Go to the next step.
63
5. Right-click on the foreign disk, and select Import Foreign Disks...

A message appears asking if you are sure you want to import foreign disks.
6. Click Yes on any Confirmation dialog boxes that appear. The drives will display the
following information:
n The E: volume is labelled “Media” by default, but might appear with another name if it has been
changed.
n If using the Proxy workflow, the E; drive must be configured with at least Read Only
permissions.
Your media drive will be available with media and databases intact.
7. Do one of the following:
t If you are configuring for an Interplay Production or Team environment, see “Installing
Shared Storage and Device Service” in the AirSpeed 5000 Setup Guide.
t If you are configuring for a Standalone environment, you are ready to install your
software. For more information, see “Installing the Software” in the AirSpeed 5000
Setup Guide.
Windows 7 Security Update Information

Avid qualifies security updates for Microsoft operating systems in coordination with the
Microsoft monthly security bulletins. For more information regarding this process and the
patches qualified for your Avid product, please go to the following link:
http://avid.com/securityupdate
64
Viewing System Health Status Information

In the event that you have any issues or failures with the AirSpeed 5000 server, use the Avid
Health Monitor to view system health status information. The Avid Health Monitor is a good
tool to have online when you contact Avid Customer Support.
To access the Avid Health Monitor:

1. Select Start > All Programs > Avid > Avid Service Framework > Avid Health Monitor.
The Avid Health Monitor dialog box opens.
2. In the Hosts column, select the AirSpeed 5000 that you want to look at.
3. In the left pane for the selected AirSpeed 5000, click the service you want to review. Options
are:
t Integration Service
t Avid Workstation Service
t Device Service (Optional)
t TransferManager (this service might not be listed if the TM server is down)
Information for the selected service populates in the right pane of the dialog box.
4. Click the down arrow or yellow triangle next to the failed component for the selected
service.
For more information on using the Avid Health Monitor, see the Avid Service Framework
User’s Guide.
65
Troubleshooting Your AirSpeed 5000

This section contains information on how to troubleshoot your AirSpeed 5000 server, and add
and replace certain hardware components that have failed, including media drives, system drives,
fans, and Video I/O boards.
This section contains the following topics:

• “Electrostatic Discharge Precautions” on page 66
• “Identifying and Replacing Failed Media Drives” on page 66
• “Re-RAIDing Media Drives from Scratch” on page 73
• “Replacing System Drives in the Chassis” on page 94
• “Removing and Replacing the Server Main Cover” on page 97
• “Identifying and Replacing Failed Fans” on page 98
• “Identifying and Replacing Failed Video I/O Boards” on page 103
Electrostatic Discharge Precautions

Electrostatic discharge (ESD) can damage disk drives, cards, and other parts. Avid recommends
that you perform all procedures in this chapter only at an ESD workstation. If one is not
available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis
ground (any unpainted metal surface) on your server when handling parts.
ESD and handling PCIe Cards
Always handle cards carefully. They can be extremely sensitive to ESD. Hold cards only by their
edges. After removing a card from its protective wrapper or from the server, place the card
component side up on a grounded, static free surface. Use a conductive foam pad if available but
not the card wrapper. Do not slide the card over any surface.
Identifying and Replacing Failed Media Drives

In the event that you have one or more bad media drives, you can replace them. First, you must
identify which drive has failed. Then, once you know which drive has failed, you need to figure
out when you can replace it.
n If doing 4 channels of DNxHD 120/145 with proxy, Edit While Capture performance will not be
real time if a drive fails, or is offline.
For more information, see “Removing and Replacing Media Drives” on page 68.
66
Identifying Failed Media Drives
This topic contains information on how to identify that your AirSpeed 5000 server has one or
more failed media drives.
n For a list of media drive LED meanings, see “AirSpeed 5000 Front Panel” in the AirSpeed 5000
Setup Guide.
To identify failed media drives:

1. Determine if you have a failed media drive by doing the following:
a. View the Drive status in the Health Monitor. On your AirSpeed 5000 server, select Start
> All Programs > Avid > Avid Framework > Avid Health Monitor. Then, select
Avid AirSpeed 5000 - Integration Service (for the AirSpeed 5000 server). In the Base
Board category, the Media Drive RAID Status field would have a RED X, and would
say “STATE_DEGRADED”.
b. View the LEDs on the front of the AirSpeed 5000 server. A solid red LED on the front
of the drive indicates that the media drive has failed. If it’s flashing RED, the drive could
be rebuilding the data. However, if it is solid RED, you need to replace that media drive.
c In the event of a failed media drive, it is very important that you replace the failed media
drive as soon as possible.
2. Note which drive(s) are failed. If two drives have failed, you must determine whether the
two failed drives are on the same span (Span: 0, or Span:1).
t If you have determined that there is only one failed media drive, you must remove and
replace the media drive(s) in the AirSpeed 5000 chassis.
t If you have determined that there is more than one failed media drive, and they are on
different spans (e.g., one failed drive on Span: 0, and one failed drive on Span: 1), you
must remove and replace the media drive(s) in the AirSpeed 5000 chassis.
t If you have determined that there are two or more failed media drives, and they are on
the same span (two failed drives on Span: 0, or Span: 1), you will lose your media, and
need to re-RAID all of your media drives from scratch. For more information on how to
do that, see “Re-RAIDing Media Drives from Scratch” on page 73.
67
Removing and Replacing Media Drives
When a single media drive fails, or if two media drives fail, but are on different spans (Span 0:
and Span: 1), you must remove and replace the media drive(s) in the AirSpeed 5000 chassis. To
identify which drive has failed, locate the media drive on the front of the server that has both the
blue and red LEDs on solid. Once you have identified the failed media drive, you can remove it,
and replace it with a new media drive.
c Before you perform this procedure, you must take your system off air, as the media disk
replacement process can cause possible problems with video playout. Depending on the
amount of data, as well as the activity in the disk array, the task of replacing a drive can
take a considerable amount of time.
This procedure contains all of the necessary steps for successfully removing and replacing drives
from the AirSpeed 5000 server chassis.
c Before you begin this procedure, you should make sure you have one or more spare media
drive available. If not, you must obtain replacement drives before proceeding. For more
information on ordering spare drives, see “Spares List” on page 61.
To remove and replace media drives:

1. Obtain replacement media drives.
2. Locate the data drive(s) on the front of the AirSpeed 5000 that has both the blue and red
LEDs on solid.
3. Remove the drives from the chassis by pushing the button, then pull the handle to unlatch the
drive and slide the drive carrier out of the Avid AirSpeed 5000.
4. Unscrew the old drive from the carrier, noting the holes used for each screw on the carrier.
5. Fasten the new drive into the carrier making sure to line up the four (4) screws with the
correct holes in the carrier.
6. Push the drive carrier latch in, to release the handle and pull the handle completely open
prior to inserting the drive carrier into the open slot.
68
7. Make sure the drive LEDs are on the bottom before you begin to slide the drive into the
server.
Drive carrier latch Drive lock
Fault LED (red)

Power/Activity LED (blue)
c Do not force a drive into a slot. If you are having problems installing a drive, check to make
sure it is level and flat as you insert it into the server, that the drive carrier latch is open and
at a 45 degree angle to the drive carrier, and that the LEDs are on the bottom of the drive
carrier.
8. Slide the drive into the open drive slot in the Avid AirSpeed 5000 server until it stops.
Approximately 1/2 inch of the drive carrier should be outside the server.
9. Push the handle into the drive carrier. This seats the drive in the Avid AirSpeed 5000. You’ll
hear a click when the drive is fully seated and the handle latches in place.
10. Select Start > All Programs > MegaRAID Storage Manager > StartupUI.
11. Click on the IP address URL link in the IP Address column for the AirSpeed 5000 server.
The User Name and Password dialog box opens.
12. Log in using the Administrator amsuser, and password of is-admin.
Make sure the Login Mode is set to Full Access.
13. Click OK.
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14. Click the Logical tab to confirm the location of the failed drive(s), and if more than one
drive is failed, confirm that two failed drives are not in the same Span, and that the new
drives you inserted appear in the Unconfigured Drives tree.
In the following example, note the following:
- In the Drives tree, Span 0: has one failed drive (Slot 03).
- In the Unconfigured Drives tree, the drives in Slot 03 appear there. This means that it is
an un-configured media drive, and it is on Span: 0.
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15. On your system, note which drive(s) are failed. If two drives have failed, you must determine
whether the two failed drives are on the same span (Span: 0, or Span:1), or on different
spans.
t If you have determined that there is only one failed media drive, you must get the media
drive(s) online in the LSI MegaRAID Storage Manager. Go to Step 16.
different spans (e.g., one failed drive on Span: 0, and one failed drive on Span: 1), you
must get the media drives online in the LSI MegaRAID Storage Manager. Go to Step 16.
the same span (two failed drives on Span: 0, or Span: 1), you will lose your media, and
need to re-RAID all of your media drives from scratch. For more information on how to
do re-RAID your media drives, see “Re-RAIDing Media Drives from Scratch” on
page 73.
16. In the Drives folder, right-click a drive that has failed or is bad, and select Replace Physical
Drive.
n If the failed, bad, or missing drive has already been removed, it will not appear in the Span
within the Drives folder.
17. In the Unconfigured Drives folder, do the following:

a. Right-click on the un-configured drive, and select Change to Unconfigured Good.
n Depending on the failure scenario, the status for the drive might already be set to Unconfigured
Good.
b. Right-click on the un-configured drive again, and select Replace Missing Drive.
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The LED for the drive flashes and can be seen on the front of the Avid AirSpeed 5000. A
dialog box opens showing the drive location.
18. Note the drive location and number, and click OK.
19. Right-click on the failed drive in the Unconfigured Good tree, and select Start Rebuild.
The MegaRAID Storage Manager dialog box opens.
20. Click Confirm, and then click Yes.
The drive will now display as “Rebuild”.
n It takes approximately six hours to rebuild a drive.
21. If you want to view the Rebuild progress, select Manage > Show Progress.
The Group Show Progress dialog box opens. Click OK to close the box when you are done.
22. (Option) If you had two failed drives (on different spans), repeat Steps 8-13 for the other
failed media drive.
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Re-RAIDing Media Drives from Scratch

This topic contains information on how to re-RAID your media drives in the event that two or
more media drives from the same array have failed.
c Before you perform this procedure, you must take your system off air, as the media disk
replacement process can cause possible problems with video playout. Depending on the
amount of data, as well as the activity in the disk array, the task of replacing a drive can
take a considerable amount of time.
This procedure creates a new RAID50 drive group on the AirSpeed 5000 server.
Before you begin this procedure, you must have already removed the physical media drives from
the chassis and replaced them with new drives, as described in Steps 1-7 of the topic “Removing
and Replacing Media Drives” on page 68.
To re-RAID Media Drives from scratch:

1. On the AirSpeed 5000 server, right click on Computer, and select Manage.
The Computer Management dialog box opens.
2. In the Storage folder, select Disk Management.
The Disk Management window opens.
3. Right-click on the (E:) partition in Disk 1, and select Delete Volume from the menu.
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The Disk Management dialog box should appear as in the following example.
n If Disk 2 also appears, right-click on the (F:) partition in Disk 2, and select Delete Volume from
the menu.
4. Once you have verified that you have deleted the existing volumes, you can close the Disk
Management window, and go to the next step.
5. Start the MegaRAID Storage Manager by selecting Start > All Programs > MegaRAID
Storage Manager > StartupUI, or select the MegaRAID Storage Manager desktop icon.
The MegaRAID Storage Manager - Host View dialog box opens.
6. Select the IP address of the AirSpeed 5000 server in the IP Address field.
The Enter User Name & Password dialog box opens.
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7. Type the local machine login credentials.

a. In the User Name field, type amsuser.
b. In the Password field, type is-admin.
c. Click Login.
The LSI MegaRAID Storage Manager application opens.
8. Click the Logical tab to confirm that the failed drives are in the same Span, and that the new
drives you inserted appear in the Unconfigured Drives tree.
In the following example, note the following:
- In the Drives tree, Span 0: has two failed drives (Slot 11, and Slot 12).
- In the Unconfigured Drives tree, notice that the drives in Slot 11 and Slot 12 appear
there as “Unconfigured Good”. This indicates that they are new un-configured media
drives.
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9. Clear the existing configuration by doing the following:

a. Right-click on the LSI MegaRAID SAS.
b. Select the Clear Configuration option from the list
The Confirm Clear Configuration dialog box opens.
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10. Select the Confirm check box, and click Yes to clear the existing configuration.
After the existing configuration is cleared, all of the drives that were in the Span: 0, and
Span:1 trees should now appear in the Unconfigured Drives tree as “Unconfigured Good”.
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11. Right-click the LSI MegaRAID SAS again, and select Create Virtual Drive.
The Create Virtual Drive - Choose mode dialog box opens.

12. Select the Advanced radio button, and click Next.
The Create Drive Group - Drive Group Settings dialog box opens.
13. Select the Drive group settings by doing the following:
a. In the RAID level field, select RAID 50 - Spanned Drive Group.
b. Select five drives by pressing Ctrl and clicking on the five drives.
The Add > button becomes enabled.
c. Click the Add > button to add the five drives to Span: 0 in the Drive Group0 tree.
d. Create a new Span by clicking the Create Span button.
It will generate Span: 1 at the bottom of the Drive groups field.
e. Select the remaining five drives by pressing Ctrl and clicking on the remaining five
drives.
f. Click the Add > button to add them to Span: 1.
g. Click the Create Drive Group button.
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h. Click the Next button.

The Create Virtual Drive - Virtual drive settings dialog opens.
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14. You need to create two virtual drives. To create the first virtual drive, do the following:
a. In the Virtual drive name field, make sure it says VD_0.
b. In the Units field, select MB.
c. In the Capacity field, type 100.
d. In the Initialization state field, select No Initialization.
e. In the Strip(e) size field, select 512 KB.
f. In the “Read policy” field, select No Read Ahead.
g. In the “Write policy” field, select Write Through.
h. In the I/O Policy field, select Direct I/O.
i. In the Access policy field, select Read Write.
j. In the Disk Cache Policy, select Disabled.
15. Click the Create Virtual Drive button.
The Write Through Selected dialog box opens.
16. Click Yes to confirm the changes for Write Policy settings.
17. Click the Next button.
The Create Virtual Drive - Summary dialog box opens.
18. Review the summary for the settings to create the virtual drive VD_0.
19. Click Finish to finish creating the virtual drive VD_0 100.000 MB.
A message saying “The virtual drive(s) successfully created” opens.
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20. Click OK.

The following is an example of what the Logical tab looks like. At the top of the screen is the
first virtual drive 0 (VD_0, 100.000 MB). At the bottom is the un-configured free drive
space.
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21. To create the second virtual drive, right-click the LSI MegaRAID SAS again, and select
Create Virtual Drive.
The Create Virtual Drive - Choose mode dialog box opens.
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22. Select the Advanced radio button, and click Next.

The Create Virtual Drive - Allocate Capacity dialog box opens, asking if you want to use the
remaining free capacity on the existing drive group.
23. Click Next to accept.

The Virtual Drives settings dialog box opens.
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24. In the Virtual drive settings dialog box, do the following:

a. In the Virtual drive name field, make sure it says VD_1.
b. In the Capacity field, leave the default of 7.273.
c. In the Initialization state field, select No Initialization.
d. In the Units field, leave the default of TB.
e. In the Strip(e) size field, select 512 KB.
f. In the “Read Policy, select Always Read Ahead.
g. In the “Write policy” field, select Always Write Back.
h. In the I/O Policy field, select Direct I/O.
i. In the Access policy field, select Read Write.
j. In the Disk Cache Policy field, select Disabled.
k. Click the Create Virtual Drive button.

The Always Write Back Selected dialog box opens.
l. Click Yes to confirm the changes for the write policy setting.
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m. Click the Next Button.

The Create Virtual Drive - Summary dialog box opens.
25. Review the summary for the settings you selected to create the virtual drives. Make sure the
settings are correct before you create the virtual drive.
26. Once you have confirmed your settings are correct, click the Finish button to create the
virtual drive.
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27. When you are done, the Logical Tab should appear as it does in the following example:
After the configuration, the system might go to “initializing mode”. This takes about 6 or 7
hours to initialize a single disk, and 12 to 14 hours for two disks.
n To view your progress, select Manage > Show Progress.
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28. In Windows, do the following:

a. Right-click on Computer, and select Manage.
b. In the Storage tree, select Disk Management.
The Initialize Disk dialog box opens.
n If the Initialize Disk dialog box does not appear, you need to go to the diskpart.ext utility to clean
the previous configuration on Disk 1, by doing the following:
- Select Start > Run.

- Type diskpart, and press Enter. The Diskpart command window will open.
- Type list disk, and press Enter.
- At the DISKPART prompt, type select disk 1, and press Enter. The message “Disk 1 is
now the selected disk” appears.
- When disk 1 is selected, type clean, and press Enter. The message “DiskPart succeeded
in cleaning the disk.” appears.
- Select Computer Management > Disk Management, right click on Disk 1, and select
Initialize. The Initialize Disk dialog box will open.
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29. In the Initialize Disk dialog box, do the following:

a. Uncheck Disk 2 (but leave Disk 1 checked)
b. Select the MBR (Master Boot Record) option.
c. Click OK.
30. Select Computer Management > Storage > Disk Management, right click on Disk 1, and
select New Simple Volume.
31. Click Next on the volume wizard screen.
The Volume Size dialog box opens. It should show 97 MB for the volume size.
32. Click Next.
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33. Check the “Do not assign a drive letter or drive path” option and click Next.
The Format Partition dialog box opens.
34. In the Format Partition dialog box, select the “Do not format this volume” option.
35. Click Next and then click Finish.
The partition should now show as RAW, Healthy, (Primary Partition).
36. Close the Computer management window and then reopen it.
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37. In Windows, do the following:

a. Right-click on Computer, and select Manage.
b. In the Storage tree, select Disk Management.
The Initialize Disk dialog box opens.
38. In the Initialize Disk dialog box, do the following:

a. Select Disk 2 (but leave Disk 1 unchecked)
b. Select the GPT (GUID Partition Table) option.
c. Click OK.
39. In Computer Management > Storage > Disk Management, right click on the new
Unallocated Drive space for Disk 2, and select New Simple Volume.
40. Click Next on the volume wizard screen.
The Volume Size dialog box opens. It should show 7626522 MB for the volume size.
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41. Click Next.

The Assign Drive Letter or Path dialog box opens.
42. In the “Assign the following drive letter” field, make sure the drive letter is set to “E” and
click Next.
The Format Partition dialog box opens.
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43. In the Format Partition dialog box, do the following:

a. Select the “Format this volume with the following settings” option.
b. Set the Allocation unit size to 64K.
c. Change the Volume label to Media.
d. Make sure the “Perform a quick format” check box is selected.
e. Click Next.
44. Click Finish.
After the format is complete, the drive should show Healthy (Primary Partition).
45. Right-click on the Disk 2 drive icon, and select Convert to Dynamic Disk from the list.
The Convert to Dynamic Disk dialog box opens.
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46. Make sure only Disk 2 is selected (checked), and click OK.
A Confirmation dialog box opens.
47. Click Convert on the Confirmation dialog box.
A Warning message dialog box opens.
48. Click “Yes” on the Warning message dialog box.
The following is an example of how the window should appear when you are done.
49. Close the Disk Manager.

50. Reboot the system.
You are now done creating the new media drives.
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Replacing System Drives in the Chassis

There are two system drives installed in the Avid AirSpeed 5000 chassis.
The top drive is labelled Port 0, and the bottom drive is labelled Port 1 in the Intel Rapid Storage
Technology application.
The two drives are mirrored and accessible from the rear of the chassis. If you have a failure on
either one of the two system drives, you can pull the failed drive out of the chassis, and install a
replacement without turning off the Avid AirSpeed 5000 server. The Avid AirSpeed 5000
continues to run properly if one of the two system drives are removed.
Before you begin, make sure you have replacement Operating System (OS) drives
(7020-30308-00) available for your AirSpeed 5000 server. For more information on obtaining
replacement system drives, see “Spares List” on page 61.
n The drive carriers for the system drives are locked to avoid them from opening during shipment.
The plastic drive carrier key is mounted on the rear of the chassis beside the system drives.
To replace a single failed system drive:

1. Open the Intel Rapid Storage Technology application:
Start > All Programs > Intel > Intel Rapid Storage Technology
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2. Click the Manage button in the application.
A
B
C
A. Run hardware scan button

B. Disk icons
C. Status line
3. Pull the failed drive out of the chassis and install a replacement without turning off the
server. The top drive is labelled Port 0, and the bottom drive is labelled Port 1.
Once the drive is installed, use the Intel Rapid Storage Technology application to initiate the
rebuild operation as described in the following steps.
4. Click the Run hardware scan button (identified as A in the above illustration) to refresh the
RAID data to the current state.
5. The volume icon has two smaller disk icons attached to it - one for each disk of the RAID
set. Perform one of the following operations:
- If the disk has previously been part of the RAID set, the disk appears as an icon attached
to the Volume 0 icon and the application immediately begins the rebuild. You can
monitor the status, in this case the status line displays “Rebuilding x% complete.”
- If the replacement disk has never been part of this RAID set, the disk icons display a list
of available disks. The Status line will display “Degraded,” and the words “rebuild to
another disk” is underlined. Click on the underlined text.
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6. A window opens that offers a choice of drives to add to the array. Click on the one drive that
needs to be added to the RAID set. The rebuild operation begins immediately.
You can use the Status line to monitor the status of the rebuild. The top of the screen says
Manage Volume, and the status line says “Rebuilding x% complete.”
n You can perform other work while the rebuild completes.
To replace both system drives:

1. If both system drives fail, shut down the system, and unplug the power cords.
2. Remove both system drives.
3. Install new system drives into the two drive carriers and insert them into the two system
drive slots.
4. Replace the power cords and restart the system.
5. Enter the Intel RAID BIOS by pressing CTRL+I when the text MATRIX RAID BIOS
appears on the screen.
6. Choose Create the new RAID set. This will create the system drive mirror.
a. Change RAID type from RAID 0 Stripe to RAID 1 Mirror (volume name and capacity
can be left at the defaults).
b. Select Create RAID, answer yes to the “are you sure” messages.
c. The RAID set (Volume 0) should be shown as online with the two physical disks (port0
and 1) listed below as array members.
d. Exit the RAID BIOS and allow the system to restart.
7. Turn on your AirSpeed 5000 server and re-image your system drives which includes loading
the Windows operating system, see the topic “Reimaging Your System” in the AirSpeed
5000 Setup Guide.
n Use the same IP address previously assigned.
8. Install the Avid AirSpeed 5000 software on the new system drives, see “Installing the
Software” in the AirSpeed 5000 Setup Guide.
9. Configure your system.
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Removing and Replacing the Server Main Cover

The AirSpeed 5000 server must be operated with the chassis cover in place to ensure proper
cooling. However, you will need to remove the main cover to add or replace components inside
of the server (Video I/O board set). Before removing the main cover, power down the server and
unplug all peripheral devices and the AC power cables.
n A nonskid surface or a stop behind the server may be needed to prevent the server from sliding
on your work surface.
To remove the server main cover:

1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on
page 66 and “Safety and Regulatory Information” in the AirSpeed 5000 Setup Guide.
2. Turn off all peripheral devices connected to the server. Then, turn off the server.
3. Disconnect the AC power cords.
4. Unscrew the thumbscrews at the back of the unit until they are loose.
5. Pull the thumbscrews backwards and slide the main cover until it hits the tabs.
6. Remove the main cover and set in a safe place.
To replace the server main cover:

1. Place the main cover over the server system so that the side edges of the cover sit just outside
the server system sidewalls.
2. Slide the main cover forward until it fits in place.
3. Tighten the rear thumbscrews.
4. Reconnect all peripheral devices and the AC power cords.
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Identifying and Replacing Failed Fans

In the event that you have one or more fan failures, you can replace them. First, you must
identify which fan has failed. Then, once you know which fan it is, you need to figure out when
you can replace it.
n The system does not need to be taken offline or powered down before replacing fans.
c In the event that two (2) or more fans fail, the system will shut down.
c When replacing a Fan module that contains two fans (e.g., 1A/1B, or 2A/2B), do not remove
the “failing” fan module (one fan is still working), until you have the replacement. Once
you remove the old Fan module for replacement, you need to insert the replacement within
one (1) minute, or else the system will shut down.
Before you begin, you must obtain replacement fans (7750-30072-00 and 7750-30073-00) for
your AirSpeed 5000 server. For more information, see “Field Replaceable Parts” on page 62.
To identify and replace failed fans:

2. Identify which fan has failed by doing the following:
a. Open the Health Monitor.
b. Locate your server, and expand the list.
c. Select Avid AirSpeed 5000 - Integration Service.
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d. In the Hardware Status area, scroll to the Fan Speed area, and if you notice a “red x” and
“0 RPM” next to any of the fans, it indicates a failed fan. The list in the Health Monitor
maps to the actual Fan modules as follows:
t Fan 1 Speed - Fan module 1A/1B
t Fan 5 Speed - Fan 3A
The following is an example showing a red x next to Fan 5 Speed and “0 RPM”. This
indicates Fan 3A has failed and must be replaced:
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3. Remove the Fan cover on the AirSpeed 5000 server by doing the following:
a. Remove the two (2) set screws from the top of the chassis.
b. Pull the blue pull tabs away from the chassis, and lift the fan cover out of the chassis.
The following is an example of Fans 1A/1B, 2A/2B, 3A, and 4A:
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4. Remove the failed fan. Depending on which fan has failed, do one of the following:
t For Fans 1A/1B, 2A/2B, 3A, and 4A, do the following:
- Lift the appropriate failed fan out of the chassis.
- Take the replacement fan, and line up the top and bottom of the fan with the guides, and
push it down into position.
The following is an example of fan 4A being replaced:
- Go to Step 7.
t For Fan 5A, the process is more involved. Go to Step 5.
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5. To remove Fan 5A, do the following:

a. Remove the back cover by removing the top two (2) thumbscrews on the rear of the
server chassis. Then, you can have access to Fan 5A, as shown in the following
illustration:
b. Using a #2 Phillips screwdriver long enough to reach into the chassis, remove the three
(3) screws that hold down the Fan shroud.
c. Remove the two (2) screws that hold down the fan.
d. Pull the fan out of the chassis, and remove the Power harness attached to the fan.
e. Remove the fan from the chassis.
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6. To replace Fan 5A, do the following:

a. Attach the Power harness to the new fan.
b. Replace the two (2) screws to secure the fan back in place.
c. Replace the Fan shroud over the fan,
d. Use the #2 Phillips screwdriver to replace the three (3) screws to secure the Fan shroud.
e. Replace the back cover, and tighten the two (2) thumbscrews.
7. Replace the Fan cover by doing the following:
a. Slide the fan cover over it’s slot.
b. Pull the tabs, and release them when they fit in their slots.
c. Replace the two (2) set screws.
8. Reconnect all peripheral devices and the AC power cords into the server.
Identifying and Replacing Failed Video I/O Boards

In the event that one of your Video I/O boards fails, you can replace it. First, you must identify
which board failed. Then, once you know which board has failed, you need to figure out when
you can replace it.
n The system should be taken offline and powered down before replacing bad Video I/O boards.
Before you begin, you must obtain replacement VIO boards (7070-30387-0X). For more
information, see “Field Replaceable Parts” on page 62.
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To identify a failed Video I/O board:

1. Determine which Video I/O board you are removing by doing one of the following:
a. Open Health Monitor.
b. Locate your server, and expand the list.
c. Select Avid AirSpeed 5000 - Integration Service.
d. Do the following:
t In the Hardware Status area, scroll to the “Number of Corona Boards:” field. It
should indicate two (2). Otherwise, there is a problem with your system.
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t In the “VIO Board 1 and VIO Board 2 areas, make sure VIO Board 1 and VIO
Board 2 are healthy (all green check marks). Otherwise, there is a problem with
your system.
2. Note the following Video I/O board locations:

t VIO 1 - This is the top Video I/O board in the chassis
t VIO 2 - This is the bottom Video I/O board in the chassis.
3. You can now remove the failed Video I/O board from the chassis.
To remove failed VIO boards:

2. Power down the server and unplug all peripheral devices and the AC power cables.
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3. Remove the server cover. For instructions, see “Removing and Replacing the Server Main
Cover” on page 97.
4. Disconnect any cables attached to any add-in cards.
5. Loosen the thumbscrews on the back cover, and slide the cover back to remove it from the
chassis.
The following diagram shows the location of the two (2) thumbscrews on the rear of the
server.
Two (2) Thumbscrews
6. Loosen the thumbscrew on the card guide, and slide it over to remove it from the chassis.
The following diagram shows the location of the Card guide thumbscrew.
Card Guide thumbscrew
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7. To remove the top Video I/O board 1 (VIO 1), do the following:
a. Remove the Power Harness (yellow and black cable) from the Video I/O board.
Power Harness (yellow and black)
b. Remove the two SATA (red) cables from the Video I/O board.
n Before removing the SATA cables, it’s a good idea to observe how the SATA cables are connected
(Top to Top, and Bottom to Bottom)
SATA Cables (red)
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8. (Option) If you are replacing VIO 2, repeat Step 7 to remove the bottom Video I/O board
VIO 2).
9. Release the Hold Down Bracket using the thumbscrews, and then slide it out of the chassis.
Hold Down Bracket and thumbscrew
10. Remove the Board Locking Bracket by loosening the thumbscrews, and sliding the bracket
up, and out of the chassis.
Board Locking Bracket
Thumbscrews
11. Gently lift the top Video I/O board (VIO 1) off of the riser card and out of the chassis.
12. (Option) If you are replacing VIO 2 (the bottom board), repeat Step 11.
13. The next step is to insert the new Video I/O board into the server.
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To replace VIO boards:

2. (Option) If you have removed VIO 2 (the bottom board), gently replace the bottom Video
I/O board (VIO 2) into the riser card.
3. Gently replace the top Video I/O board (VIO 1) into the riser card.
4. Replace the Board Locking Bracket back down into it’s slot, and tighten the thumbscrews.
5. For each VIO board (VIO 1, VIO 2) that you replaced, reattach the SATA and Power cables
to the board as follows:
a. Reattach the Power Harness (yellow and black cable) to the Video I/O board.
b. Reattach the two SATA (red) cables to the Video I/O board.
Make sure the SATA cables are connected (Top to Top, and Bottom to Bottom)
6. Replace the Hold Down Bracket by sliding it back into place. Once in place, tighten the
thumbscrews.
n Lift the LSI cable that goes along the side of the chassis, so that the Hold Down bracket sits at
the bottom of the chassis in it’s slot, then, tighten the thumbscrews.
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Hold Down Bracket

LSI Cable
Hold Down Bracket slots
7. Reattach the Card guide, and tighten the thumbscrews.
n When reattaching the Card Guide, make sure the Video I/O boards and Hydra card (bottom), are
secured in their respective slots.
8. (Option) Reattach any cables that were removed from any add-in cards.
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Accessing the Knowledge Base
9. Replace the server cover, and tighten the thumbscrews. For more information, see
“Removing and Replacing the Server Main Cover” on page 97.
11. Power up the server.
Accessing the Knowledge Base

The Avid Customer Support Knowledge Base (Knowledge Base) provides additional
information that is frequently updated.
n Some locations on the Knowledge Base require you to log in as a registered user, but you can
access most of the information in the Knowledge Base without registering and logging in.
To access the Knowledge Base:

1. Go to www.avid.com.
2. Click Service & Support
3. Click Knowledge Base.
4. (Option) Click Login.
n If you are not already a registered user of the Knowledge Base, click Register and follow the
on-screen registration instructions to register now. Registered users can access more
information.
5. Search for the information you need.
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3 Upgrading Your AirSpeed 5000 Server
Hardware
This chapter contains information on how to upgrade your AirSpeed 5000 server’s hardware
with the MPEG-2 HD or AVC-Intra codec modules you received in your AirSpeed 5000
Hardware Upgrade kit.
Upgrading your AirSpeed 5000 server hardware specifically involves removing the Video I/O
boards, and attaching two (2) MPEG-2 HD or AVC-Intra codec modules to each Video I/O
board, and then replacing the Video I/O boards in the server.
The following topics are available:

• AirSpeed 5000 Hardware Upgrade Kits
• Electrostatic Discharge Precautions
• AirSpeed 5000 Server Hardware Upgrade Checklist
• Performing System Diagnostics
AirSpeed 5000 Hardware Upgrade Kits
AirSpeed 5000 Hardware Upgrade Kits

There are two AirSpeed 5000 server Hardware Upgrade kits that can be purchased to enhance
the hardware capabilities and functionality of your system. They are described in the table below.
AirSpeed 5000 Hardware Upgrade Kit List
Upgrade Kit Name
MPEG-2 HD Upgrade Kit

This kit includes four (4) MPEG-2 HD modules (two (2) for each Video I/O board)
AVC-Intra Upgrade Kit

This kit includes four (4) AVC-Intra modules (two (2) for each Video I/O board)
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Electrostatic discharge (ESD) can damage disk drives, cards, and other parts. Avid recommends
that you perform all procedures in this chapter only at an ESD workstation. If one is not
available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis
ground (any unpainted metal surface) on your server when handling parts.
ESD and handling PCIe Cards
Always handle cards carefully. They can be extremely sensitive to ESD. Hold cards only by their
edges. After removing a card from its protective wrapper or from the server, place the card
component side up on a grounded, static free surface. Use a conductive foam pad if available but
not the card wrapper. Do not slide the card over any surface.
AirSpeed 5000 Server Hardware Upgrade Checklist

This checklist contains the necessary tasks required to upgrade your AirSpeed 5000 Server
Hardware.
 Remove the Server main cover as described in the topic “Removing and Replacing the
Server Main Cover” on page 115.
 Remove the Video I/O boards from the server, as described in the topic “Removing the
Video I/O Boards” on page 115.
 Attach the two (2) Codec modules to each Video I/O board, as described in the topic
“Attaching the Codec Modules to the Video I/O Boards” on page 119.
 Replace the Video I/O boards into the server, as described in the topic “Replacing the Video
I/O Boards into the Chassis” on page 120.
 Replace the Server main cover as described in the topic “Removing and Replacing the
Server Main Cover” on page 115.
 Perform hardware system diagnostics, as described in the topic “Performing System

Diagnostics” on page 124.
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Removing and Replacing the Server Main Cover

The AirSpeed 5000 server must be operated with the chassis cover in place to ensure proper
cooling. However, you will need to remove the main cover to add or replace components inside
of the server (Video I/O board set). Before removing the main cover, power down the server and
unplug all peripheral devices and the AC power cables.
n A nonskid surface or a stop behind the server may be needed to prevent the server from sliding
on your work surface.
To remove the server main cover:

2. Turn off all peripheral devices connected to the server. Then, turn off the server.
3. Disconnect the AC power cords.
4. Unscrew the thumbscrews at the back of the unit until they are loose.
5. Pull the thumbscrews backwards and slide the main cover until it hits the tabs.
6. Remove the main cover and set in a safe place.
To replace the server main cover:

1. Place the main cover over the server system so that the side edges of the cover sit just outside
the server system sidewalls.
2. Slide the main cover forward until it fits in place.
3. Tighten the rear thumbscrews.
4. Reconnect all peripheral devices and the AC power cords.
Removing the Video I/O Boards

In order for you to insert the Codec modules onto Video I/O boards, you must first remove both
Video I/O boards from the AirSpeed 5000 server.
For future reference, note the following Video I/O board locations:
• VIO 1 is the top Video I/O board in the chassis
• VIO 2 is the bottom Video I/O board in the chassis.
n The system should be taken offline and powered down before removing Video I/O boards.
Before you begin, make sure you have the correct Hardware Upgrade kit available. For more
information, see “AirSpeed 5000 Hardware Upgrade Kits” on page 113.
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To remove both VIO boards from the chassis:

2. Power down the server and unplug all peripheral devices and the AC power cables.
3. Remove the server main cover. For instructions, see “Removing and Replacing the Server
Main Cover” on page 115.
4. Disconnect any cables attached to any add-in cards.
5. Loosen the thumbscrews on the back cover, and slide the cover back to remove it from the
chassis.
The following diagram shows the location of the two (2) thumbscrews on the rear of the
server.
Two (2) Thumbscrews
6. Loosen the thumbscrew on the card guide, and slide it over to remove it from the chassis.
The following diagram shows the location of the Card guide thumbscrew.
Card Guide thumbscrew
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7. To disconnect the top Video I/O board 1 (VIO 1), do the following:
a. Remove the Power Harness (yellow and black cable) from the Video I/O board.
Power Harness (yellow and black)
b. Remove the two SATA (red) cables from the Video I/O board.
n Before removing the SATA cables, it’s a good idea to observe how the SATA cables are connected
(Top to Top, and Bottom to Bottom)
SATA Cables (red)
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8. Repeat Step 7 to disconnect the bottom Video I/O board (VIO 2).
9. Release the Hold Down Bracket using the thumbscrews, and then slide it out of the chassis.
Hold Down Bracket and thumbscrew
10. Remove the Board Locking Bracket by loosening the thumbscrews, and sliding the bracket
up, and out of the chassis.
Board Locking Bracket
Thumbscrews
11. Gently lift the top Video I/O board (VIO 1) off of the riser card and out of the chassis.
12. Gently lift the bottom Video I/O board (VIO 2) off of the riser card and out of the chassis.
13. The next step is to attach the Codec modules onto each Video I/O boardthe new Video I/O
board into the server.
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Attaching the Codec Modules to the Video I/O Boards

This topic contains information on how to attach two (2) codec modules to each Video I/O board.
n This procedure applies to both the MPEG-2 HD and the AVC-Intra Upgrade packages.
To attach the Codec modules to each Video I/O board:

1. Open MPEG-2 HD, or AVC-Intra Upgrade package that contains the codec modules that
you are upgrading to, and place them on your workspace.
2. Locate Video I/O board #1 (VIO 1), and place it component side up (with the standoffs
showing).
Standoffs for codec Standoffs for codec
3. Using the supplied set screws and a #2 Phillips head screwdriver, do the following:
a. Align the holes in the codec to the standoffs on the Video I/O board
b. Firmly, attach the first codec to the connector on the Video I/O board.
n Codecs can only be placed one way.
c. Repeat Step 3 for the second codec.

4. Locate Video I/O board #2 (VIO 2), and place it component side up (with the standoffs
showing).
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5. Using the supplied set screws and a #2 Phillips head screwdriver, do the following:
a. Align the holes in the codec to the standoffs on the Video I/O board
b. Firmly, attach the first codec to the connector on the Video I/O board.
n Codecs can only be placed one way.
c. Repeat Step 3 for the second codec.

When both codecs are screwed down to the Video I/O board, it will look like this:
Codecs secured to Video I/O Board
6. The next step is to replace both Video I/O boards (with the new codec modules) back into
the server.
Replacing the Video I/O Boards into the Chassis

This topic contains information on how to the Video I/O boards in the server chassis.
To replace both VIO boards into the chassis:

2. Gently replace the bottom Video I/O board (VIO 2) into the riser card.
3. Gently replace the top Video I/O board (VIO 1) into the riser card.
4. Replace the Board Locking Bracket back down into it’s slot, and tighten the thumbscrews.
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5. Reattach the SATA and Power cables for each Video I/O board (VIO 1, VIO 2) as follows:
a. Reattach the Power Harness (yellow and black cable) to the Video I/O board.
b. Reattach the two SATA (red) cables to the Video I/O board.
Make sure the SATA cables are connected (Top to Top, and Bottom to Bottom)
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6. Replace the Hold Down Bracket by sliding it back into place. Once in place, tighten the
thumbscrews.
n Lift the LSI cable that goes along the side of the chassis, so that the Hold Down bracket sits at
the bottom of the chassis in it’s slot, then, tighten the thumbscrews.
Hold Down Bracket

LSI Cable
Hold Down Bracket slots
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7. Reattach the Card guide, and tighten the thumbscrews.
n When reattaching the Card Guide, make sure the Video I/O boards and Hydra card (bottom), are
secured in their respective slots.
8. (Option) Reattach any cables that were removed from any add-in cards.
9. Replace the server main cover, and tighten the thumbscrews. For more information, see
“Removing and Replacing the Server Main Cover” on page 115.
11. Power up the server.
12. Perform system diagnostics to make sure the codec has been applied properly, as well as to
make sure your system’s hardware is working properly. For more information, see
“Performing System Diagnostics” on page 124.
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Performing System Diagnostics

The AirSpeed 5000 Hardware Test is a diagnostic program that is designed to test the
Avid-specific hardware components in the AirSpeed 5000. Specifically, the diagnostic program
can be used to verify that the Avid hardware is working properly and it can confirm compatibility
with external audio and video devices.
n Quit all applications before running the diagnostic program.
To access the diagnostic tool, navigate to C:\Program Files (x86)\Avid\Avid

AirSpeed\Utilities\DiagnosticUtilities, and select Airspeed5000Test.exe.
When you start the diagnostic program, it searches the system for the attached Avid hardware
and the AirSpeed 5000 product. Once the diagnostic program starts, it identifies the product and
displays the information at the top of the Diagnostic window.
Once the diagnostic window is open, the diagnostic program is ready to run. For information on
starting the Diagnostic program, see “Starting the Hardware Test” on page 128.
This chapter includes the following topics:

• Diagnostic Window Explained
• Reviewing Hardware Information
• Starting the Hardware Test
• Playing a Video Frame
• Capturing from an External Video Source
• Testing Audio Outputs
• Capturing from the Play Frame Video (Loopback Mode)
• Error Log
• Diagnostic Test Failed
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Diagnostic Window Explained
The diagnostic window is divided into four sections:

• The Information section displays revision and identification information about the Avid
hardware, including Base Board Information, and VIO Board information.
• The Hardware Test allows you to select the loopback cables that are connected to your
system. When one of these cables is selected for testing, the required connection information
is displayed in the Required Connections area. If the test fails, the log information and error
reporting displays in a separate Information Window. Red text indicates a failed component,
green text indicates a passed component.
• The Video section allows you to choose your video format, Play Frame, and Capture source
to test the video output or input for Play and Capture.
• The Audio section allows you to select the Audio and Frequency to test the audio outputs.
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Reviewing Hardware Information
The Information section of the Diagnostic window displays hardware information. This is where
you can determine whether the MPEG-2 HD, or AVC-Intra codecs that you added are properly
applied to your system.
To check the hardware information:

1. Navigate to C:\Program Files (x86)\Avid\Avid AirSpeed\Utilities\DiagnosticUtilities,
and select Airspeed5000Test.exe.
The Avid AirSpeed 5000 Hardware Test dialog box opens. The version shown in the
following screen example is [00.1D]. You might have a later version, and therefore, your
values might be different.
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2. Click the Information icon.

A text editor opens and displays the information as follows:
Multi I/O Expansion Card
- Serial Number
- Part Number
- FPGA_N Revision
- CPLD_N Revision
Video I/O Card (for Slot 1 and Slot 2)
- Serial Number
- Part Number
- FPGA_C Revision
- CPLD_N Revision
- CPLD_P Revision
- Codec Slot 1 - Shows the Codec type installed. After you perform a Hardware upgrade,
this field displays either MPEG-2, or AVCI, depending on the codec type installed in
your system.
- Codec Slot 2 - Shows the Codec type installed. After you perform a Hardware upgrade,
this field displays either MPEG-2, or AVCI, depending on the codec type installed in
your system.
This information is saved in text format as a .log file. You can open the saved file with any
text editing application and print it. See Error Log for more information about the .log file.
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Starting the Hardware Test
The core test verifies the baseboard and VIO board information. If you want, you can run
additional tests by connecting loopback cables to their respective input signals.
To begin testing:
1. Click the Hardware Tests icon.
The Hardware Tests section opens.
2. (Optional) To run additional tests, connect all the required external cables.
3. (Optional) Select the cables you connected and the additional tests you want to run from the
“Select loopback cables installed” list.
After you select the external cable installed, the required connections section displays
information about where to connect the cable. Verify that you have connected the cable to
the correct connections.
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4. Click Start.
The test runs. Information about the test and a status bar appear.
After the test sequence is finished, a Passed or Failed display appears in red or green. Green
indicates the test sequence has passed. Red indicates the test has failed.
Playing a Video Frame
Playing a video frame allows you to test the video signal and configures the hardware to play a
video image from the 8 outputs. The video image appears in the Video display.
To play a video image:

1. Click the Video icon.
The Video section opens.
2. Click Play, and deselect Capture if it is selected.
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3. In the Format field, select the video format that you want to test.
4. Select the Play Frame. Options are:
t Color Bars
t Sweep Pattern
t Test Image
5. Click Start Video.
The video appears in the Video Display window, and appears in all other video outputs.
6. To stop play at any time, click Stop Video.
Capturing from an External Video Source
You can test capture and display video from a selected source.
To capture video:
The Video section opens, and the video image appears in the Video display.
2. Click Capture, and deselect Play if it is selected.
3. In the Format field, select the video format that you want to test.
4. Select a capture source from the Capture Src list.
The video appears in the Video Display window.
6. To stop play at any time, click Stop Video.
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Testing Audio Outputs
Audio testing allows you to configure the hardware to play audio tones from all of the audio
output ports.
To play audio:
1. Click the Audio icon.
The Audio section opens.
2. Select the Audio tone:

t Count_16
t Lo_1kHz
t Hi_1kHz
3. Select the Frequency (48kHz).
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4. Click Play Audio.

The audio tone plays. You will hear the spoken number of the audio channel.
5. To stop audio at any time, click Stop Audio.
The video appears in the Video Display window, and appears in all other video outputs.
Capturing from the Play Frame Video (Loopback Mode)
If you connect the video source input to the matching video play output with a loopback cable,
you can capture the frame and display it in the Video Display window.
To capture video:
2. Click Play, and then click Capture.
3. Connect the loopback cable.
4. Select a video format:
t HD_1080I_2997FPS
t HD_1080I_25FPS
t HD_720P_5994FPS
t HD_720P_50FPS
t SD_NTSC_486
t SD_PAL_576
5. Select a capture source from the Capture Src list.
The video appears in the Video Display window.
The frame that is captured from the selected source connected to the output appears in the
Video display window.
7. To stop play at anytime, Click Stop Video.
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Error Log
If an error is detected during a test, information about the error is recorded to the log file. The
board information along with the log file is saved in a .txt file inside the folder
DIAG_LOG_FILES. The name of the log file is AED_LOG_YBBKxxxxxx.TXT (where
YBBKxxxxxx is the board serial number). The log records the results each time the diagnostics
are performed. To start a clean log file, rename, delete or move the current .txt file.
The log file displays the following:

• The name of the test
• If it passed or failed
• If it failed and why it failed
• The time and date that it failed
To view the error log:

t Browse to the .txt file and double-click the file icon. A text editor will open and display the
information. Print this file from the application if you want a hard copy.
Diagnostic Test Failed
If a test fails, check the following and run the diagnostics again before contacting your Avid
representative.
Do the following to resolve the problem:

1. Check that all other applications are closed.
2. Reseat all external cables. Make sure you have connected the appropriate cable for the test
you are running.
3. Quit the diagnostic application and restart it.
4. Run the diagnostics again.
5. If you still are having problems, power cycle the CPU.
This power cycles the Avid hardware.
6. Run the diagnostics again.
7. If the failure persists, save the log file and contact your Avid representative.
8. Your next step is to install and configure your system software.
n For information on how to install and configure your system software, see “Installing the
Software” on page 62.
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c Avid does not authorize customers to open the Avid hardware. The Avid hardware must be
replaced in its entirety.
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A Using AirSpeed 5000 with FTP
This section describes the AirSpeed 5000’s interoperability with FTP, including the following:
• General Guidelines on Using FTP with AirSpeed 5000
• AirSpeed 5000 MXF OP1A Files
• Supported Video and Audio Formats
• FTP Workflow Examples
General Guidelines on Using FTP with AirSpeed

5000
This topic contains some general guidelines on how AirSpeed 5000 supports the use of FTP to
transfer media files.
n In general, FTP functionality has been tested with a limited number of FTP clients and
workflows. Based on your particular tools and workflow, performance might vary, or you might
run into issues.
• In order to use FTP with AirSpeed 5000, you need to check the FTP option, and supply an
FTP user name and password in the User’s page. You cannot use “admin” or “FTP” as FTP
user names. For more information, see the “The Users Page” on page 38.
• We recommend no more than 4 simultaneous FTP transfers, although it is possible to do
more based on the workload of your system. The limit of four simultaneous FTP transfers is
based on 50mb formats where four channels are in use and transferring data to and from
shared storage (ISIS). If you are using higher bitrates, your FTP transfers could be
substantially slower.
• Priority of transfers will always be given to Shared storage transfers as opposed to FTP
transfers.
• The use of “Anonymous FTP” is not supported.
• FTP operates over Port 21. By default, this port is not blocked by a firewall. However,
depending on your client configuration, it is a good idea to make sure this port is open.
• The AirSpeed 5000 FTP server does not support Avid Media Browser.
AirSpeed 5000 MXF OP1A Files
• Once you have connected to your server, the media files available on the server can be found
in the directory /active/clips.
• File sizes, as viewed on the server from your FTP client might not match the file size of the
transferred MXF OP1A file. This could be because of the following reasons:
- The file size on the server is based on the format of the file on the server. That file is not
an MXF OP1A file. Therefore, transferring it via FTP creates a new MXF OP1A files
that is different from the source.
- If someone has set Mark IN and Mark OUT points, the clip will be different in size.
Only the media between the Mark IN and Mark OUT point will be transferred. To verify
the correct Mark INs and Mark OUTs for the clip, launch the AirSpeed 5000 Remote
Console application, open the Inventory pane, and review the clip from there.
• Due to compatibility issues across different products, you should avoid using these
characters: * | \ : “ . < > ? / % # [ - . For examples, see the following:
- In many cases, we will prevent these characters from being entered. For example, if you
type any of these characters * | \ : “ . < > ? /, transfers will fail.
- If you type a percent (%), it will be converted to an underscore (_) in the Clip Name,
and/or Video ID fields.
AirSpeed 5000 MXF OP1A Files

In AirSpeed 5000, the transfer of media via FTP is performed by using MXF wrapped (OP1A)
files. These files follow the OP1A pattern as specified in SMPTE Specification #378M.
This means all media (i.e., video, audio, data tracks) is wrapped in an MXF OP1A file. The
wrapped media must conform to the operational points supported by the AirSpeed 5000.
Currently, AirSpeed 5000 generates MXF files in which the audio is formatted in stereo pairs.
We support a maximum of four (4) pairs of audio for SD formats, and eight (8) pairs of audio for
HD formats. The consumer of files we generate must support audio formatted in stereo pairs. If
you send clips to the AirSpeed 5000, we support mono, stereo pairs and Broadcast .wav. If you
have a source .mxf file with mono audio, transfer it to AirSpeed 5000, and then re-transfer that
clip back to another location via FTP, the new file will be rewrapped as a stereo pair. Because of
the rewrapping involved in the MXF rewrapping process, file sizes might be different. However,
the actual clip duration and content should not change.
For more information, see “Supported Video and Audio Formats” on page 137
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Supported Video and Audio Formats
Supported Video and Audio Formats

This topic contains the supported video and audio formats supported by the AirSpeed 5000
server. This information is also available in the “Specifications” chapter of the AirSpeed 5000
Setup Guide.
Supported Video formats are listed below:

• DV25
• DV50
• IMX30
• IMX50
• HDV25mb
• MPEG-2-HD 35mb 1080i
• MPEG-2-HD 17.5mb 1080i
• MPEG-2-HD 50mb 720p
• MPEG-2 HD 35mb 720p
• DNxHD 120/145 8-bit 1080i
• DNxHD 120/145 8-bit 720p
• DNxHD 185/220 10-bit 1080i (Maximum of 2 channels)
• DNxHD 185/220 10-bit 720p (Maximum of 2 channels)
• AVC-Intra 50mb 1080i
• AVC-Intra 50mb 720p
• AVC-Intra 100mb 1080i
• AVC-Intra 100mb 720p
For Audio, we support the following:

• Sample rate: 48kHz
• Bit depth: PCM16, PCM24
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FTP Workflow Examples

This topic contains some common FTP workflows that have been tested with AirSpeed 5000 and
a representative FTP client.
n FlashFXP allows you to connect to two different FTP sources at the same time, allowing you to
move clips directly between FTP servers (from one to another).
The following topics are included:

• “Software Revisions Tested for FTP” on page 138
• “Working with Sony MPEG-2 HD Decks” on page 139
• “Transferring Media Between Two AirSpeed 5000 Servers” on page 139
• “Transferring Media Between AirSpeed 5000 and Omneon Servers” on page 139
• “Transferring Media Using Final Cut Pro and FTP” on page 140
• “Transferring Media Using FCP FTP with DNxHD” on page 141
Software Revisions Tested for FTP

We performed our workflow testing using the following software products and revisions:
n Other tools and workflows might offer different options. Look through the requirements and
determine which solutions meet your needs.
• XDCAM transfer. For information, navigate to:

http://pro.sony.com/bbsc/ssr/micro-xdcam/resource.downloads.bbsccms-assets-micro-
xdcam-downloads-XDCAMSoftwareDownload.shtml#apps
• DNxHD codecs for Quicktime. For information, navigate to
http://avid.custkb.com/avid/app/selfservice/search.jsp?docid=372311
• FCP 7.0 ON MAC OS X 10.6.6
• MXF4MAC: [MXF Import FCP and MXF Export Suite Packages]. For information,
navigate to http://home.mxf4mac.com/index.php/application-plugins.html
• Episode6: For information, navigate to http://www.telestream.net/episode/overview.htm
• FlashFXP: For information, navigate to http://www.flashfxp.com/
n When using the FlashFXP workflow, we found no issues. The FlashFXP workflow transfers one
at a time from the queue. Display localization might not appear to work, although transfers are
still successful. FlashFXP allows for the most direct system-to-system transfer method and does
not require extensive temporary storage to move files.
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• Filezilla: For information, navigate to http://filezilla-project.org/
n When using the Filezilla workflow, we have tested up to two transfers at a time. Filezilla does not
allow for direct system-to-system storage, as it requires intermediate storage (local or shared).
• Transfer Manager Client v2.5

• Transfer Manager Engine v2.5
• NewsCutter v10.0.x or Symphony v6.0.x
Working with Sony MPEG-2 HD Decks

If your Sony deck can be connected to a network and has FTP capabilities, then you can use the
FTP functionality available in AirSpeed 5000 to move media from the deck to the server. The
following notes apply to Sony MPEG-2 HD deck integration when used with the AirSpeed 5000
Remote Console:
n Transfers from AirSpeed 5000 to a Sony deck are not supported. AirSpeed 5000 outbound
transfers are done with stereo pairs, and Sony decks only accept mono tracks of audio.
Depending on the FTP client you are using, there might be settings that are different. For the
following workflow examples, we have used Filezilla and Flash FXP to demonstrate the basic
steps to use FTP with AirSpeed 5000.
Transferring Media Between Two AirSpeed 5000 Servers

This topic contains information on how to use Flash FXP to transfer media between two
AirSpeed 5000 servers using the AirSpeed 5000 Remote Console.
n This workflow example uses Flash FXP as the FTP client.
To transfer media between two AirSpeed 5000 servers using FlashFXP:

1. Launch FlashFXP, and connect to both AirSpeed 5000 servers.
2. Navigate to the active/clips directory on both AirSpeed 5000 servers.
3. Select the clips to be transferred and drag them from one panel to the other in the FTP client.
The transfer will begin.
n A capturing clip is able to be transferred and played out on another AirSpeed 5000 server.
Transferring Media Between AirSpeed 5000 and Omneon Servers

This topic contains information on how to transfer media from an AirSpeed 5000 Server to an
Omneon server.
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n AirSpeed 5000 does not support Omneon clips that have .aiff audio files. The clips will transfer
successfully, but they will not playout.
n This workflow example uses Flash FXP as the FTP client.
To transfer media from AirSpeed 5000 Server to an Omneon server using FlashFXP:
1. In FlashFXP, connect to both the AirSpeed 5000 server, and the Omneon server.
2. Do the following:
a. Navigate to the active/clips directory on the AirSpeed 5000 server.
b. Navigate to the clip.dir directory on the Omneon server.
3. Select the clips that you want to transfer, and drag them from one panel to the other in the
FTP client. The transfer will begin.
n A capturing clip can be transferred and played out on another AirSpeed 5000 or Omneon server.
However the Omneon server must keep reloading the clip to update the video playout.
Transferring Media Using Final Cut Pro and FTP

This topic contains information on how to transfer media between an AirSpeed 5000 server and a
Final Cut Pro editor using FTP (for SD, and MPEG-2 HD formats).
n This workflow supports all 1080i and 720p formats, except 720p DNxHD. For DNxHD formats,
see Transferring Media Using FCP FTP with DNxHD.
Exporting of ACV-Intra media from Final Cut Pro for use with FTP and AirSpeed 5000 is
currently not supported.
MXF4Mac must be installed in advance to work with MXF OP1a files in Final Cut Pro.
When using Final Cut Pro FTP workflow, you need to install the following components:
• Avid QT Codecs for DNx support
• MXF4Mac
• Sony XDCAM Transfer
• Episode version 6
• Filezilla
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Transferring media using Final Cut Pro and Filezilla FTP (for SD, and MPEG-2 HD):
1. Open a project in Final Cut Pro.
2. Log into your shared storage and your AirSpeed 5000 in FlashFXP or Filezilla.
3. Navigate to the active/clips directory on the AirSpeed 5000.
4. Navigate to the chosen destination on shared storage.
The transfer will begin. Once the files are transferred to shared storage, they will reside at
the destination as MXF files and can be navigated to with the Finder.
n The MXF files will retain the Video ID from the AirSpeed 5000 database.
6. Drag the MXF files into an open FCP bin.

They will be treated like masterclips.
7. Edit the sequence.
8. When you are done editing the sequence, export it by doing one of the following:
t Navigate to File>Export>MXF4mac GC
n Make sure MXF4mac software is up to date and that codec licenses are present or some codecs
may not function properly during export.
t Right-click on the sequence and choose Export.

9. Select corresponding compression format and bit rate from the menu and save the resulting
MXF OP1a file back on your Shared storage (ISIS).
This will begin an export.
10. Once the export is complete, locate the file on shared storage using FlashFXP or Filezilla,
and drag it to the AirSpeed 5000 database to initiate the transfer.
Once transferred, the clip will be playable in the AirSpeed 5000 Remote Console.
Transferring Media Using FCP FTP with DNxHD

This topic contains information on how to transfer media to and from an AirSpeed 5000 server to
a Final Cut Pro editor using FTP and DNxHD format.
n MXF4mac lacks a DNxHD option for export. Therefore, Episode is used instead.
n 720pDNxHD media must be opened via Quicktime and saved as ‘HD 720p’ before importing
into FCP or the editor may be unable to play the media.
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Transferring media using Final Cut Pro and Filezilla FTP (for DNxHD only):
1. Open a project in FCP.
2. Log into your shared storage and your AirSpeed in FlashFXP or Filezilla.
3. Navigate to the active/clips directory on the AirSpeed 5000.
4. Navigate to the chosen destination on shared storage.
The transfer will begin. Once the files are transferred to shared storage, they will reside at
the destination as MXF files and can be navigated to with the Finder.
n The MXF files will retain the Video ID from the AirSpeed 5000 database.
6. Drag the MXF files into an open FCP bin.

They will be treated like masterclips.
7. Edit the sequence.
8. When you are done editing the sequence, export the sequence from FCP by selecting File >
Export > Using Quicktime conversion.
9. Select Quicktime movie, and select Options.
10. In the Video section, select Settings, then select Avid DNxHD.
11. Select the appropriate Resolution.
n For DNxHD 720p, under Motion, select a frame rate of 50 or 60, depending on your frame rate.
12. Save the Quicktime file either locally or to shared storage.

13. In Episode6, drag the exported Quicktime movie to the “File List” entry.
14. Create a new encoder with “MXF Op1a” as the container, and “QuickTime” as the Video
Codec.
15. Select Options > Compression Settings > Avid DNxHD Codec.
16. Under Audio Codec, select the appropriate Bit Depth.
17. Select your shared storage as the Deployment destination.
Once submitted, the process will generate the MXF file at the destination.
18. Once the export is complete, navigate to the clip in FlashFXP or Filezilla, and drag the clip
across to your AirSpeed 5000 database to initiate the transfer.
Once transferred, the clip will be playable in the AirSpeed 5000 Remote Console.
142
B Up, Down, Cross Convert (UDX)
Examples
Overview
This appendix contains information on input and output AFD, including examples of their
corresponding video formats when performing an Up, Down and Cross conversion with
AirSpeed 5000.
The conversions described in this section only occur when one of the AutoAFD options is
selected from one of the list boxes (SD Cross Convert, Up Convert, or Down Convert) in the
UDX Options area of the Playback page of the AirSpeed 5000 Management Console.
The following topics are covered:

• Up Convert AFD Examples
• Down Convert AFD Examples
• HD Cross Convert AFD
• SD Cross Convert AFD Examples
Up/Down/Cross (UDX) Conversion

AirSpeed 5000 supports Up, Down or Cross (UDX) conversion of video formats. Using this
feature, you can configure a channel to allow for conversion of a clip and its ancillary data
(where available) to convert to a specific format for play-out. UDX preferences can be set in the
Playback page of the AirSpeed 5000 Management Console. The following UDX options are
available:
• Up Convert - SD video is up-converted to HD using one of five possible Up Convert options
available in the user interface.
• Down Convert - HD video is down-converted to SD using one of five possible Down
Convert options available in the user interface.
• SD Cross Convert - SD video is cross-converted (to SD) using one of six possible
SD-Cross-Convert options available in the user interface.
• HD Cross Convert - This type of conversion only has one possible outcome, which is
Anamorphically, based on the incoming video standard. If you have 1080i, it is
automatically converted to 720p. If you have 720p, it is automatically cross converted to
1080i. There is no selection in the User Interface for HD Cross Convert.
For more information on using UDX Conversion, see “The Playback Page” on page 31.
UDX Terms and Examples

This section describes the relevant UDX terms used in this guide to explain the video format
behavior that occurs when various UDX options are selected. Examples are included where
necessary. Terms described include the following:
• Pillarbox
• Letterbox
• Center-Crop
• Anamorphic
• Active Format Description (AFD)
• AutoAFD
144
Pillarbox
A Pillarbox image typically means black “pillars” are placed on either side of an image when it
is up-converted from a 4:3 image to a 16:9 image.
Pillarbox is a selection in the Up-Convert and SD-Cross-Convert list boxes. If Pillarbox is

selected when up-converting a 4:3 image to a 16:9 image, black “pillars” are placed on either
side of the image.
4:3 SD Image Up-Converted to 16:9 HD Pillarbox Example
The example below shows a 4:3 SD image, and then the same image after it was up-converted to
an HD 16:9 pillarbox image.
Letterbox
A Letterbox image typically means black bars are placed on the top and bottom of an image
when it is down-converted from a 16:9 HD image to a 4:3 SD image, or cross-converted from a
4:3 HD image to a 4:3 SD image.
Letterbox is a selection available in both the Down-Convert and SD-Cross-Convert list boxes. If
Letterbox is selected when down-converting a 16:9 HD image to a 4:3 SD image, black bars are
placed on the top and bottom of the SD image.
16:9 HD Image Down-Converted to 4:3 SD Letterbox Example
The example below shows an HD 16:9 image, and then the same image after it was
down-converted to a 4:3 SD letterbox image.
145
Center-Crop
Center-crop is conversion process that, if selected, crops the image to fit in the format you are
converting to. Center-crop works when you are up-converting a 4:3 SD image to 16:9 HD,
down-converting a 16:9 HD image to 4:3 SD, or cross-converting an SD image.
AirSpeed Multi Stream supports the Center-Crop in the following conversion types:
• Up-convert
• Down-convert
• SD-Cross-convert
These are described in more detail below:
Up Convert Center-Crop
If you are up-converting a 4:3 SD image that already contains a letterboxed image, and want to
convert it to a 16:9 HD output, you probably want to just remove the black bars from the top and
bottom. To do so, select Center-Crop from the Up-Convert list box.
n If you selected Pillarbox in this case, the video image would show black bars on the top and
bottom (Letterbox), as well as black pillars on the sides. This is usually an undesired effect.
Example of a Up-Converted and Center-Cropped Image
The example below shows a 4:3 SD letterboxed image, and then the same image after it was
Up-converted and Center-cropped to a 16:9 HD image.
146
Down Convert Center Crop
If you are down-converting a 16:9 HD image that already contains a pillarboxed image, and you
want to convert it to a 4:3 SD full-screen output, you probably want to just remove the black
pillars from the sides. To do so, select Center-Crop from the Down-Convert list box.
n If you select Letterbox instead, you will end up with black pillars on the sides, as well as black
bars on the top and bottom. This is usually an undesired effect.
Example of a Down-Converted and Center-Cropped Image
The example below shows a 16:9 HD pillarboxed image, and then the same image after it was
Down-converted and Center-cropped to a 4:3 SD full-screen image.
Anamorphic
In an anamorphic image, the active image is scaled to use all available pixels, both vertically and
horizontally. In AirSpeed 5000, typically you would only select Anamorphic when converting
one 16:9 format to another.
For example, if you are down converting a 16:9 HD image to a 16:9 SD format, and want to scale
the image vertically and horizontally using all pixels (anamorphically), select Anamorphic from
the Down-Convert list box in the Channel Configuration dialog box.
n When cross-converting HD 720p to 1080i (or vice versa), AirSpeed 5000 provides the
anamorphic conversion by default. There is no user interface or user interaction for this to occur.
147
16:9 SD Image Up-Converted to 16:9 HD Example
The example below shows a 4:3 SD image, and then the same image after it was Up-converted
anamorphically to a 16:9 HD image.
Active Format Description (AFD)
Active Format Description (AFD) is a type of ancillary data that can be attached to each frame of
video, both into and out of AirSpeed 5000. The AFD data consists of two parts:
• A 4-bit code that identifies the active video
• An aspect ratio that defines the overall shape of the image
If Switch on Fly is selected in the Output Format Behavior field on the Playback page, AirSpeed
5000 will output AFD ancillary data for each video frame played. For information on the AFD
codes used by AirSpeed 5000 for input and output AFD, including examples of their
corresponding video formats when performing an Up, Down and Cross conversion with
AirSpeed 5000, see “Up, Down, Cross Convert (UDX) Examples” on page 143
AutoAFD
There are two different behaviors for the AutoAFD options:
If one of the AutoAFD options is selected as the Up, Down, or SD Cross convert option, then
AirSpeed 5000 will use an intelligent algorithm to reshape or convert the video image. The
conversion from input format to output format is detailed in “Up, Down, Cross Convert (UDX)
Examples” on page 143.
If the video being played does not contain AFD information, then AirSpeed 5000 uses the
“default” specified in the configuration settings. For example, if AFD exists in the incoming
video, the setting “AutoAFD Default Pillarbox” follows the approach outlined in “Up, Down,
Cross Convert (UDX) Examples” on page 143, and will use Pillarbox, if AFD does not exist in
the video.
148
ATC and VITC Timecode

For HD streams, we use Ancillary TimeCode (ATC). ATC is always stored and displayed in
25/30 Hz timing, even for progressive video formats. AirSpeed 5000 implements SMPTE RP188
Ancillary TimeCode.
For SD streams, the timecode is Vertical Interval TimeCode (VITC).
Generally, when a clip is recorded, you can select from a variety of timecode choices. The
selected option is used to set the clip’s base timecode.
At playback time, you can select whether to use the clip’s base timecode, or the frame embedded
timecode, for output to ATC or VITC.
Video Format
In SDI video, the ancillary data that defines the video format is called AFD, or Active Format
Description. AFD is defined as a 4-bit number; there are 16 possible values. However, many of
these are reserved and are not used. The most common AFD values include:
• SD, AFD=9: 4:3 image
• SD, AFD=10: 16:9 image, letterboxed (black bars at top and bottom)
• HD, AFD=10: 16:9 image
• HD, AFD=9: 4:3 image, pillarboxed (black bars on left and right sides)
The AFD code is used to describe the video format before and after conversion. One of the
primary purposes of using AFD to describe the image format is so that processing and display
equipment can make intelligent choices. For example, if the starting image is a pillarboxed 4:3
image (AFD=9):
When down converting this image to SD, an intelligent approach is to simply remove the black
bars from the 2 sides. If the black bars are removed, then the resultant image is now a full-screen
4:3 image, and would get stamped with an AFD code of 9.
149
The main goal is to avoid letterboxing an image that is already pillarboxed (or vice versa). When
this happens, you get black bars on both the top and bottom, and the left and right sides, and the
active picture is smaller than it needs to be:
This is generally an undesirable effect. However, if you want this, you can override the
‘intelligent’ formatting based on AFD with fixed formatting during UDX conversions. The
Channel Configuration dialog box provides the settings to enable you to configure how you want
conversion formatting to occur.
For more information on input and output AFD including examples of their corresponding video
formats when performing an Up, Down and Cross conversion, see “Up, Down, Cross Convert
(UDX) Examples” on page 143.
150
Up Convert AFD Examples
Up Convert AFD Examples

The table below shows the input and output AFD and examples of their corresponding video
formats when performing an Up convert.
Input Video Format SD Video Format Output AFD HD Video Format
• AFD = 8 (full AFD = 9 (4:3 image)

frame image), or
Aspect Ratio = 16:9
• AFD = 9 (4:3
(pillarboxed)
image) Aspect Ratio
= 4:3
• AFD = 8 (full AFD = 10 (16:9

frame image), or image)
• AFD = 10 (16:9 Aspect Ratio = 16:9
image) Aspect Ratio
= 16:9
AFD = 10 (16:9 image) AFD = 10 (16:9

Aspect Ratio = 4:3 image)
(letterboxed)
Aspect Ratio = 16:9
151
Down Convert AFD Examples
Down Convert AFD Examples

formats when performing a Down convert.
SD Video
Input Video Format HD Video Format Output AFD Format
• AFD = 8 (full frame AFD = 10 (16:9

image), or image)
• AFD = 10 (16:9 Aspect Ratio = 4:3
image) Aspect Ratio
(letterboxed)
= 16:9

image), or image)
• AFD = 10 (16:9 Aspect Ratio = 16:9
image) Aspect Ratio
= 16:9
• AFD = 9 (4:3 image) AFD = 9 (4:3 image)

Aspect Ratio = 16:9
Aspect Ratio = 4:3
(pillarboxed)
• AFD = 15 (16:9 AFD = 9 (4:3 image)

image with shoot
Aspect Ratio = 4:3
and protect center)
Aspect Ratio = 16:9
HD Cross Convert AFD

We support HD cross convert. However, there are no user configurable options.
152
SD Cross Convert AFD Examples
SD Cross Convert AFD Examples

formats when performing an SD cross convert.
There are two methods for SD cross conversion:

• 4:3 SD In to 16:9 SD Out
• 16:9 SD In to 4:3 SD Out
SD Cross Convert for 4:3 SD In to 16:9 SD Out

16:9 SD Out
Input Video Format 4:3 SD In Video Format Output AFD Video Format
• AFD = 8 (full frame AFD = 9 (4:3 image)

image), or
Aspect Ratio = 16:9
• AFD = 9 (4:3
(pillarboxed)
image) Aspect Ratio
= 4:3
AFD = 10 (16:9 image) AFD = 10 (16:9

image)
Aspect Ratio = 4:3
(letterboxed) Aspect Ratio = 16:9
SD Cross Convert for 16:9 SD In to 4:3 SD Out

4:3 SD Out
Input Video Format 16:9 SD In Video Format Output AFD Video Format

image), or image)
• AFD = 10 (16:9 Aspect Ratio = 4:3
image)
Aspect Ratio = 16:9
AFD = 9 (4:3 image) AFD = 9 (4:3 image)

Aspect Ratio = 16:9 Aspect Ratio = 4:3
(pillarboxed)
153
Avid Technical Support (USA) Product Information
75 Network Drive Visit the Online Support Center at For company and product information,
Burlington, MA 01803-2756 USA www.avid.com/support visit us on the web at www.avid.com

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® ®

Avid AirSpeed 5000

Copyright 2003-2007 of MOG Solutions

The following disclaimer is required by Apple Computer, Inc.:

The following disclaimer is required by the Independent JPEG Group:

Copyright (C) 1989, 1991 by Jef Poskanzer.

Copyright 1996 Daniel Dardailler.

Copyright (c) 1991 by AT&T.

The following disclaimer is required by Nexidia Inc.:

The following disclaimer is required by Paradigm Matrix:

The following disclaimer is required by Ray Sauers Associates, Inc.:

The following disclaimer is required by Videomedia, Inc.:

The following disclaimer is required by Ultimatte Corporation:

The following disclaimer is required by Interplay Entertainment Corp.:

COPYRIGHT file which is included in the distribution:

warlib is copyright Jarle (jgaa) Aase 2000 - 2009

Portions copyright © 2012 Avid Technology, Inc.

Attn. Government User(s). Restricted Rights Legend

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Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Symbols and Conventions

Symbol or Convention Meaning or Action

n A note provides important related information, reminders,

w A warning describes an action that could cause you physical harm.

> This symbol indicates menu commands (and subcommands) in the

This symbol indicates a single-step procedure. Multiple arrows in a list

Symbol or Convention Meaning or Action

If You Need Help

Accessing the Online Documentation

Avid Training Services

For information on courses/schedules, training centers, certifications, courseware, and books,

• The Configurations Page

Determining Your AirSpeed 5000 Environment

Standalone Mode Configuration Requirements

If configuring for Standalone mode, you need to do the following:

- Start the Interplay Transfer Engine

Team Mode Configuration Requirements

If configuring for Team mode, you need to do the following:

Interplay Production Mode Configuration Requirements

If configuring for Interplay Production mode, you must do the following:

Configuring the Avid Service Framework (for Standalone or Team Mode)

This procedure is mostly for diagnostic purposes.

To configure the Avid Service Framework for Standalone or Team mode:

5. Do the following to add the workgroup to the list:

7. In the Host name field, type “localhost”.

Configuring the Avid Service Framework (for Interplay Production Mode)

To configure the Avid Service Framework for Interplay Production mode:

The Login Page

For more information, see “Logging In” on page 10.

To log into the AirSpeed 5000 Management Console

2. Click Log In.

3. Type your password in the Password field.

n The default password is “Avid”.

6. Do one of the following:

Navigating the Management Console

If you want to... Then, go to the following...

Configure your system for Record Use the following tabs:

If you want to... Then, go to the following...

Configure your system for Playout Use the following tabs: