SV Jan 2019 Exam Q.
SV Jan 2019 Exam Q.
SV Jan 2019 Exam Q.
BLANCHARDSTOWN
Year of study 2
Semester Semester 1
Date of examination
Time of examination
External Examiner(s):
Instructions to candidates:
1) To ensure that you take the correct examination, please check that the module and
programme which you are following is listed in the table above.
2) Please answer ANY FOUR questions. All questions carry equal marks.
3) Please start each new question on a new page.
Question 1:
DeNisi and Griffin (2018 p.110) define Human Resource (HR) Planning “…as the
process of forecasting the supply and demand for human resources within an
organization and developing action plans for aligning the two”.
b) Define the term ‘Succession Planning’ and briefly outline its importance for
HR Planning
(5 Marks)
Total: 25 Marks
Question 2:
Your organisation is currently interviewing and testing graduates for the graduate
training programme at the company. In your role as HR Manager, you are preparing
an interview guide for line managers.
a) Identify and explain FOUR errors that are associated with the interview
selection method.
(20 Marks)
(5 Marks)
Total: 25 Marks
Page 2 of 4
Question 3:
Outline in detail the necessary steps in conducting a training needs analysis for your
Department with relevant examples.
Total: 25 Marks
Question 4:
(15 Marks)
(10 Marks)
Total: 25 Marks
Page 3 of 4
Question 5:
a) Define the term ‘Human Resources’ and explain why managing human
resources (HR) is so important. Provide an example of a company who has
received positive recognition for their HR practices and an example of a
company known for their negative HR practices.
(15 Marks)
b) Identify TWO factors from the INTERNAL environment and describe their
effects on human resource management. Use clear examples to illustrate
your answer.
(10 Marks)
Total: 25 Marks
Question 6:
a) Define the term ‘Recruitment’ and outline THREE important functions of the
recruitment phase.
(10 Marks)
b) Krispy Kreme Doughnuts need advice in terms of their recruitment drive to fill
positions in your newly opened BIanchardstown store, focusing on the
position of ‘Team Member’ Retail. Explain THREE external recruitment
methods, describing TWO advantages and disadvantages for each method.
(15 Marks)
Total: 25 Marks
Page 4 of 4