E-Mail Communication
E-Mail Communication
E-Mail Communication
Knowledge
Cheenu Sharma
EMAIL
COMMUNICATION
Important for all exams
■ The Date field indicates the date when the e-mail was sent.
■ The To field indicates the recipient’s address i.e., to whom the e-mail is sent.
■ The Subject field indicates the purpose of e-mail. It should be precise and to the point.
■ CC stands for Carbon copy. It includes those recipient addresses whom we want to keep
informed but not exactly the intended recipient.
■ BCC stands for Blind Carbon Copy. It is used when we do not want one or more of the
recipients to know that someone else was copied on the message.
■ Greeting is the opening of the actual message. E.g., Hi Sir or Hi Guys etc.
■ TEXT represents the actual content of the message.
■ Signature is the final part of an e-mail message. It includes Name of Sender, Address, and
Contact Number.
Victor’s
Knowledge
Cheenu Sharma
Common Email Features
■ The inbox is where you'll view and manage emails you receive. Emails are
listed with the name of the sender, the subject of the message, and the date
received.
■ Message pane - When you select an email in the inbox, it will open in the
Message pane. From here, you can read the message and choose how to
respond with a variety of commands
■ Compose pane - You can click the Compose or New button from your inbox
to open the Compose pane to create your own email message. From here,
you'll need to enter the recipient's email address and a subject. You'll also
have the option to upload files (photos, documents, etc.) as attachments
and add formatting to the message. A Compose pane will also appear when
you select Reply or Forward. The text from the original message will be
copied into the Compose pane.
Victor’s
Knowledge
Cheenu Sharma
Victor’s
Knowledge
Cheenu Sharma
Email advantages
■ Productivity tools: Email is usually packaged with a calendar, address book, instant
messaging, and more for convenience and productivity.
■ Access to web services: If you want to sign up for an account like Facebook or order
products from services like Amazon, you will need an email address so you can be safely
identified and contacted.
■ Easy mail management: Email service providers have tools that allow you to file, label,
prioritize, find, group, and filter your emails for easy management. You can even easily
control spam, or junk email.
■ Privacy: Your email is delivered to your own personal and private account with a password
required to access and view emails.
■ Communication with multiple people: You can send an email to multiple people at once,
giving you the option to include as few as or as many people as you want in a conversation.
■ Accessible anywhere at any time: You don’t have to be at home to get your mail. You can
access it from any computer or mobile device that has an Internet connection