FMEA
FMEA
FMEA
UNIT 1
Concepts of Management
DEFINITION, CHARACTERISTICS, AND IMPORTANCE OF MANAGEMENT
• Definition of Management: Management involves planning, organizing, leading, and
controlling resources to achieve organizational goals.
• Characteristics of Management:
1. Goal-oriented: Management focuses on achieving specific objectives and targets.
2. Universal: Management principles are applicable across various industries and
sectors.
3. Continuous Process: Management involves ongoing planning, organizing, leading,
and controlling.
4. Dynamic: It adapts to changing circumstances and environments.
5. Interdisciplinary: Management draws from multiple fields like economics, psychology,
and sociology.
6. Efficient Resource Utilization: Management ensures optimal use of resources to
achieve goals.
• Importance of Management: Ensures efficient resource utilization, goal attainment,
adaptability to change, and organizational success.
MANAGEMENT AS A SCIENCE:
• Some argue that management can be approached as a science because it involves
systematic and structured processes.
MANAGEMENT AS AN ART:
• Others view management as an art because it requires practical skills, creativity, and
intuition.
• Effective management often involves making decisions in complex and uncertain situations
where there is no one-size-fits-all solution.
• Managers must adapt their approaches to different contexts, and success often depends
on personal judgment and experience.
• Leadership, motivation, and communication are considered artful aspects of management,
as they involve interpersonal and human elements that are not entirely predictable or
controllable.
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LEVELS OF MANAGEMENT
• Top-Level Management: Responsible for setting organizational goals, making major
decisions, and representing the organization.
FUNCTIONS OF MANAGEMENT
• Planning: Setting objectives, developing strategies, and creating plans to achieve goals.
MANAGERIAL ROLES
• Interpersonal Roles: Figurehead, Leader, Liaison.
• Conceptual Skills: The ability to think critically, analyze complex situations, and make
strategic decisions.
• Time Management, Communication, Problem-solving, and Leadership skills are essential for
effective management.
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DECISION MAKING
Definition: Decision-making is the process of selecting the best course of action from several
alternatives to achieve a specific goal or solve a problem. It involves evaluating options,
considering available information, and making choices.
5. Making a Choice: Select the best alternative based on the evaluation. This is the decision-
making point.
6. Implementing the Decision: Put the chosen alternative into action. This step may involve
allocating resources and assigning responsibilities.
7. Monitoring and Evaluating: Continuously assess the decision's implementation and its impact.
Adjustments may be necessary based on feedback.
2. Non-Programmed Decision Making: These decisions are unique, complex, and require more
analysis. They are made in response to novel or unfamiliar situations.
3. Individual Decision Making: Decisions made by a single person. This can be efficient for
routine decisions but may lack diverse perspectives.
4. Group Decision Making: Decisions made by a group of individuals. This can lead to a broader
range of ideas but may take longer and involve compromise.
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3. Ethical Dilemmas: Ethical standards can differ between cultures, leading to challenges in
resolving ethical issues and conflicts.
4. Management Styles: Cultural variations can influence leadership and management
approaches, making it necessary to adapt leadership styles when working across cultures.
5. Communication Challenges: Effective communication may be hindered by differences in
communication styles, non-verbal cues, and expectations.
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UNIT 2
Fundamentals of Marketing and Human
Resource Management
INTRODUCTION TO MARKETING:
Definition: Marketing is a business discipline that involves creating, communicating, delivering,
and exchanging products or services to fulfill customer needs and achieve organizational goals.
Importance of Marketing:
1. Customer Satisfaction: Marketing ensures products or services meet customer needs and
preferences, leading to higher customer satisfaction.
2. Profitability: Effective marketing strategies can increase sales and revenue, contributing to
the organization's profitability.
3. Market Expansion: Marketing helps organizations enter new markets and expand their
customer base.
Functions of Marketing:
1. Market Research: Gathering data on customer needs, preferences, and market trends.
2. Product Development: Creating and refining products or services to meet market demands.
3. Pricing: Setting appropriate prices based on costs, competition, and perceived value.
4. Promotion: Communicating product benefits through advertising, sales promotions, and
public relations.
Scope of Marketing:
Marketing encompasses various areas, including:
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• Sales Orientation: Prioritizing aggressive sales techniques to move products, often used for
unsought goods.
Marketing Environment:
• Microenvironment: Factors directly affecting the organization, such as suppliers, customers,
competitors, and intermediaries.
• Macroenvironment: Broader factors impacting the organization, including economic,
demographic, social, technological, political, and cultural influences.
Marketing-Mix (4Ps):
1. Product: Decisions related to product design, features, branding, and packaging.
2. Price: Determining the pricing strategy, including pricing methods and discounts.
4. Promotion: Strategies for advertising, sales promotions, public relations, and personal selling.
Holistic marketing
1. Integration: Holistic marketing integrates all marketing efforts, both internal and external, to
create a unified brand experience.
2. Customer-Centric: It prioritizes understanding and meeting customer needs at every
touchpoint.
3. Internal and External Focus: It considers employees (internal) and customers (external) as
essential stakeholders.
4. Societal Perspective: Holistic marketing goes beyond profit to address ethical and social
responsibilities.
5. Continuous Monitoring: This involves ongoing analysis of customer feedback, market trends,
and performance metrics to refine strategies.
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3. Sales Optimization: CRM helps sales teams manage leads, track opportunities, and
automate processes, leading to more efficient and effective sales operations.
4. Customer Retention: CRM aids in identifying and nurturing existing customer relationships,
increasing customer loyalty, and reducing churn.
5. Data Analytics: CRM systems provide insights through data analytics, enabling data-driven
decision-making and improved marketing and sales strategies.
Scope of HRM:
• HRM encompasses various functions, including recruitment, training, performance
management, compensation, employee relations, and compliance with labor laws.
Objectives of HRM:
• Attract and retain a skilled and motivated workforce.
Functions of HRM:
1. Recruitment and Selection: Identifying and hiring qualified candidates.
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Role of HR Manager:
• HR managers play a pivotal role in aligning HR strategies with the organization's objectives.
• They oversee HR functions, develop policies, handle employee concerns, and contribute to
organizational growth.
• HR managers also act as change agents, facilitating organizational change and
development.
• HRP ensures that an organization has the right people with the right skills at the right time.
• These policies ensure consistency, fairness, and compliance within the organization.
• They play a vital role in addressing workforce diversity, employee engagement, and global
expansion.
• Talent acquisition and management in a global context have become crucial for businesses
expanding internationally.
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UNIT 3
Fundamentals of Economics
DEFINITION OF ECONOMICS:
• Economics is a social science that studies how individuals, businesses, governments, and
societies allocate their scarce resources to satisfy unlimited wants and needs. It involves the
analysis of production, distribution, and consumption of goods and services.
NATURE OF ECONOMICS:
• Social Science: Economics is a social science that studies human behaviours and
interactions in the context of resource allocation.
• Scarcity and Choice: At its core, economics deals with the concept of scarcity, where
resources are limited, but human wants and needs are virtually unlimited. This scarcity forces
individuals, firms, and governments to make choices.
• Rational Behaviour: Economics assumes that individuals and organizations act rationally,
seeking to maximize their utility (satisfaction) or profit given the constraints they face.
• Interdependence: Economic decisions are interdependent; one person's choice can affect
others, and the entire economic system is interconnected.
SCOPE OF ECONOMICS:
• Microeconomics: Microeconomics focuses on individual economic agents, such as
consumers, firms, and markets. It examines topics like supply and demand, pricing, consumer
behaviour, and market competition.
• Macroeconomics: Macroeconomics studies the economy as a whole. It analyses topics like
overall economic growth, inflation, unemployment, fiscal policy, and monetary policy.
• International Economics: This branch deals with the economic interactions between
countries, including trade, exchange rates, and international finance.
• Development Economics: It focuses on issues related to economic development, poverty,
inequality, and the challenges faced by less developed countries.
• Environmental Economics: This field addresses the economic aspects of environmental
issues, such as pollution, resource depletion, and sustainable development.
SIGNIFICANCE OF ECONOMICS:
• Resource Allocation: Economics provides a framework for efficiently allocating limited
resources to meet society's needs and wants.
• Policy Guidance: Economists provide insights and recommendations to policymakers,
helping them design effective economic policies, such as taxation, healthcare, and
education.
• Business Decision-Making: Firms use economic analysis to make decisions about production,
pricing, investment, and market strategies.
• Personal Finance: Individuals use economic principles to manage their finances, make
budgetary decisions, and plan for the future.
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• Understanding Global Issues: Economics helps in understanding global challenges like trade
wars, currency fluctuations, and economic crises.
• -Social Welfare: It plays a crucial role in addressing issues related to poverty, income
distribution, and social welfare programs.
1. Present Value (PV): PV represents the current worth of a future sum of money, taking into
account a specific interest rate or discount rate.
2. Future Value (FV): FV is the value of a sum of money at a future date, taking into
consideration a specific interest rate.
3. Opportunity Cost: The time value of money is closely related to the concept of opportunity
cost, emphasizing that money has the potential to earn returns, and choosing one option
over another implies forgoing those potential returns.
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2. Supply: Describes the quantity of a good or service that producers are willing and able to
sell at different prices, assuming other factors remain constant.
3. Equilibrium Price: The point where the quantity demanded equals the quantity supplied. This
is where the market is said to be in equilibrium.
2. Inelastic Demand: When the percentage change in quantity demanded is less than the
percentage change in price (|Ed| < 1).
3. Unitary Elasticity: When the percentage change in quantity demanded is equal to the
percentage change in price (|Ed| = 1).
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1. Increasing Returns:
• Initially, adding more units of a variable input increases total output at an accelerating
rate.
2. Diminishing Returns:
• Following the increasing returns phase, additional units of the variable input lead to
diminishing marginal returns.
• The efficiency gains become less significant, resulting in a slower increase in total
output.
3. Negative Returns:
• At a certain point, further increases in the variable input may result in negative
marginal returns.
5. Applicability in Agriculture:
• The law is often observed in agriculture, where adding more fertilizer or labor to a fixed
amount of land may initially boost crop yields but eventually lead to diminishing
returns.
1. Perfect Competition:
2. Monopoly:
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3. Oligopoly:
4. Monopolistic Competition:
5. Market Power:
• Perfect competition has no market power; other structures exhibit varying degrees of
market power.
6. Duopoly: -
• Number of Firms: Two firms dominate a duopoly.
• Product Differentiation: Products may be homogeneous or differentiated.
• Barriers to Entry: Entry barriers can vary depending on the industry.
• Control Over Price: Firms may have some pricing power, and their actions significantly
impact the market.
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UNIT 4
Basic Accounting Principles
Accounting Principles:
1. Principle of Regularity:
2. Principle of Consistency:
• Consistent accounting methods should be applied over different periods.
5. Principle of Conservatism:
• Encourages caution in recognizing revenues and assets.
• Recognizes expenses and liabilities as soon as they are probable and certain.
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Accounting Procedures:
1. Identification of Transactions:
• Transactions are recorded in the journal with details such as date, particulars, and
amounts.
• Lists all ledger accounts and their balances to ensure debits equal credits.
• Assists in identifying errors and ensuring the integrity of the double-entry system.
• Acts as an internal control tool.
Example: Suppose a business borrows $1,000 from a bank. In the double-entry system:
JOURNAL:
Explanation: The journal is the initial book of entries where transactions are recorded in
chronological order. It includes details such as the date, particulars, and amounts of each
transaction, following the principles of the double-entry system.
Example:
This journal entry captures the borrowing of $1,000 from the bank. Cash is debited (increase),
reflecting the increase in assets.
LEDGER:
Explanation: The ledger is a categorized collection of accounts that summarizes transactions. Each
account in the ledger represents a specific type of asset, liability, equity, income, or expense.
Example:
These ledger entries organize transactions by account, providing a detailed record of financial
activities.
TRIAL BALANCE:
Explanation: The trial balance is a statement that lists all ledger accounts and their balances to
ensure the equality of total debits and total credits, confirming the accuracy of the recorded
transactions.
Example:
Cash 1,000
This trial balance verifies that the total debits equal total credits, confirming the accuracy of the
recorded transactions.
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CASH BOOK:
Explanation: A cash book is a financial ledger that records all cash transactions of a business,
including both receipts and payments. It is an essential accounting tool that provides a systematic
and detailed account of the flow of cash, helping businesses monitor their liquidity and financial
activities. The cash book is typically divided into two sides: the Receipts Side, which records all cash
inflows, and the Payments Side, which records all cash outflows.
Example:
TRADING ACCOUNT:
Definition: The trading account is prepared to determine the gross profit or gross loss of a business
by comparing the cost of goods sold with the sales revenue.
Example: If a business sells goods for $10,000 and the cost of goods sold is $6,000, the gross profit is
$4,000 ($10,000 - $6,000).
Trading Account
Sales 10,000
Revenues 50,000
Expenses (40,000)
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BALANCE SHEET:
1. Balance Sheet:
2. Assets:
• Definition: Assets are resources owned by a business that have economic value and
can be used to generate future revenue.
• Example: Examples of assets include cash, accounts receivable, inventory, and
property.
3. Liabilities:
• Definition: Liabilities are obligations or debts that a business owes to external parties.
• Example: Loans, accounts payable, and accrued expenses are common liabilities.
Remember that the balance sheet follows the accounting equation: Assets = Liabilities + Owner's
Equity. It's important to ensure that the balance sheet stays balanced.
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COST ACCOUNTING:
Introduction:
• Definition: Cost accounting involves the collection, analysis, and interpretation of financial
information for decision-making, cost control, and performance evaluation within an
organization.
• Purpose: It helps management in making informed decisions by providing detailed cost
information about products, services, or activities.
CLASSIFICATION OF COSTS:
Types of Costs:
• Direct Costs:
• Example: Factory overhead costs such as rent, utilities, and indirect labor.
• Fixed Costs:
• Definition: Costs that remain constant regardless of the level of production or sales.
• Variable Costs:
• Definition: Costs that vary in direct proportion to the level of production or sales.
• Implicit Costs:
• Definition: Opportunity costs associated with using resources that a company already
owns. These costs do not involve a direct cash outlay.
• Example: The owner of a business using their personal office space for business
operations without charging rent.
• Explicit Costs:
• Example: Payments for raw materials, labour, rent, and other tangible expenses.
• Marginal Costs:
• Definition: The additional cost incurred by producing one more unit of a product or
service.
• Example: If producing one more unit requires an additional $5 in raw materials and
labour, the marginal cost is $5.
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• Definition: Allocates costs to specific jobs or orders, typically used for customized or
unique products or services.
2. Process Costing:
• Definition: Allocates costs based on the activities that drive the costs, providing a more
accurate reflection of resource consumption.
• Example: Identifying and allocating costs based on specific activities within the
production process, such as setup or machine hours.
4. Standard Costing:
• Definition: Involves setting predetermined costs for various elements of production
and comparing them with actual costs to identify variances.
• Example: Setting standard costs for materials and labour and comparing them to the
actual costs incurred during production.
• Direct Labor: Include the cost of labour directly involved in the manufacturing process.
• Factory Overhead: Factor in indirect costs related to production, such as utilities and
maintenance.
• Other Costs: Include additional costs such as administrative and selling expenses.
• Total Cost: Sum up direct materials, direct labour, factory overhead, and other costs
to determine the total cost of production.
• Unit Cost: Calculate the cost per unit by dividing the total cost by the number of units
produced.
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BREAK-EVEN ANALYSIS:
Definition:
A break-even analysis is an economic tool that is used to determine the cost structure of a company
or the number of units that need to be sold to cover the cost. Break-even is a circumstance where
a company neither makes a profit nor loss but recovers all the money spent.
The break-even analysis is used to examine the relation between the fixed cost, variable cost, and
revenue. Usually, an organisation with a low fixed cost will have a low break-even point of sale.
• Variable Costs: Fluctuating costs tied to production volume, including packaging, raw
materials, fuel, etc.
• Calculation:
• Conclusion:
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Importance:
• Manages Units to be Sold: Determines the number of units needed to cover costs by
analysing variable costs, selling price, and total costs.
• Budgeting and Setting Targets: Facilitates goal-setting and budgeting by identifying the
break-even point.
• Managing Margin of Safety: Helps in making informed decisions by determining the minimum
sales required for profitability.
• Monitoring and Controlling Costs: Assists in detecting changes in fixed and variable costs
that may impact profit margins.
• Designing Pricing Strategy: Influences pricing decisions, as changes in product prices can
affect the break-even point.
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UNIT 5
Fundamentals of Financial Management
Key Components:
1. Financial Planning: Developing comprehensive financial plans that align with the
organization's objectives.
2. Budgeting: Creating budgets that outline expected revenues, expenses, and cash flows
over a specific period.
Significance:
1. Strategic Decision-Making: Financial management aids in making informed decisions that
align with the organization's strategic goals.
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1. Profit Maximization:
Definition: Profit Maximization is the traditional and straightforward goal of financial management.
It aims to maximize the net income or profits of the company within a given period. Profit is the
surplus remaining after deducting all expenses from revenues.
• Risk Consideration: It may involve taking calculated risks to generate higher profits.
• Shareholder Wealth: While profit maximization is essential, it does not consider the time
value of money or the risk associated with future cash flows.
Criticism:
• Ignores Timing and Risk: Profit maximization does not consider the timing of cash flows or
the level of risk associated with earning profits over time.
• Ignores Stakeholder Interests: It might lead to decisions that benefit shareholders at the
expense of other stakeholders, such as employees and customers.
2. Wealth Maximization:
Definition: Wealth Maximization is a broader and more modern goal of financial management. It
focuses on increasing the overall wealth of shareholders, considering both the timing and risk of
future cash flows. Wealth refers to the market value of a company's shares.
• Time Value of Money: It recognizes the time value of money, emphasizing the importance
of cash flows at different points in time.
• Risk-Return Trade-off: Wealth maximization considers the trade-off between risk and return,
aiming for sustainable and balanced growth.
Advantages:
• Holistic Approach: Wealth maximization takes a holistic approach, considering the interests
of various stakeholders, including shareholders, employees, and creditors.
• Long-Term Sustainability: By focusing on the long-term value of the firm, wealth
maximization promotes sustainability and stability.
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• Capital Asset Pricing Model (CAPM): Utilizes the CAPM to evaluate the expected return on
an investment by considering its systematic risk in relation to the market.
• Real Options Theory: Considers the flexibility and strategic value of investment decisions by
incorporating real options, such as the option to expand, delay, or abandon a project.
• Monte Carlo Simulation: Uses simulation techniques to model various possible outcomes and
assess the uncertainty associated with investment decisions.
2. Financing Decision:
Modern Approach:
• Modigliani-Miller Theorem (MM): Recognizes that, under certain conditions, the value of a
firm is not affected by its capital structure. MM theorem provides insights into the irrelevance
of the financing decision in a perfect capital market.
• Pecking Order Theory: Suggests that firms prefer internal financing (retained earnings) over
external financing and prioritize debt over equity to minimize information asymmetry.
• Market Timing Theory: Proposes that companies should time their issuance of securities based
on market conditions to maximize shareholder value.
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Risk May involve taking higher risks for Emphasizes the tradeoff
Consideration immediate gains. between risk and return.
Focuses on maximizing
Focuses on maximizing accounting shareholder value in terms of
Evaluation Metric profits. the market price of shares.
May not consider the flexibility and Considers the flexibility and
strategic value of investment strategic value of investment
Flexibility decisions. decisions through real options.
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