Communication 1
Communication 1
L-S-R-W is the four skills of language learning, a set of four capabilities that
allow an individual to comprehend and produce spoken language for proper and
effective interpersonal communication. These skills are Listening, Speaking,
Reading, and Writing.
1. Non-verbal communication
It is interesting to note that non-verbal communication is used both intentionally
and unintentionally.Most people do not have perfect control over their facial
expressions – we all have heard an unprofessional comment and raised our
eyebrows in response, regardless of whether or not it was wise to do so.By
learning more about how we use non-verbal communication, you will be better
able to master yours and ensure that you are conveying your message exactly
the way you wish to.
Facial expressions
We often use facial expressions as a way to communicate that we are listening
and engaged with the person speaking.A smile, furrowed eyebrows, or a
quizzical expression all convey information to the speaker about how you are
responding to their conversation.They work to help grease the conversation,
keeping it going without having to interject verbally to confirm your continued
interest.
If you have ever spoken to a stone-faced person, you will know how important
facial expressions are in a conversation.
Posture
How you position yourself during a conversation is important. If you angle
yourself towards the person, with a relaxed and open posture, you invite them to
engage with you more fully.Leaning back, crossing arms, or turning away from
the speaker conveys a very different message – and not a positive one.Just as no
one wants to have a conversation with the back of someone’s head, talking to
someone with an extremely closed posture creates a more difficult and
unpleasant conversation.
Eye contact
We all know the importance of eye contact.When someone is unable to
maintain eye contact, we take this to mean that they are being untruthful, shifty,
or not paying attention.Being able to maintain eye contact while listening will
ensure that the speaker knows that you are present and engaged.While speaking,
it shows that you are connecting with the listener, and in cases where you are
delivering unpleasant news, is doubly important.Being able to tell someone an
unpleasant message while looking them directly in the eye shows that you
respect them and are an honest and sincere person.
2. Verbal communication
When we speak, we are communicating much more than just the content of our
words.We are also using pitch and tone, as well as the level of formality we use
to convey important subtext to the person we are speaking with.By carefully
choosing how we use each of these aspects, we can be sure that our message is
received exactly as intended.From greeting coworkers to leading a client pitch
meeting to present in front of the entire company, verbal communication factors
into our work lives in a massive way.
Pitch
When speaking, our emotions can often come into play.If we are angry, upset,
or frustrated, our pitch might raise, conveying to the listener that we are
experiencing a strong emotion.This is not necessarily a bad thing, but being able
to control it allows you to make sure that you are effectively communicating.
Tone
We all encounter situations that are frustrating or upsetting.Allowing that to
change our tone from calm and professional to curt, short, or rude is always a
mistake.Tone conveys a lot of information to the listener about how the speaker
views them.To build positive interpersonal relationships in an office
environment, we should all endeavour to speak in a professional and respectful
tone.
Content
Of course, content is the most important part of verbal communication. What
we say, and the words we choose to use, are crucial.While most office
communications tend to be more formal than, for example, meeting a friend for
coffee, we should make sure that we leave space for personal chats and
relationship building.Think also about how technical your content is. If you are
talking with developers about specific aspects of code, you should use different
terms than when talking to the marketing team about new developments within
the app.
3. Written communication
Effective communication by writing is a massively important skill, especially as
more people are working remotely and keep in touch throughout the workday
through Skype, Slack, or other digital mediums.From a Slack message to an
email to a customer to a new employee’s training guide, we write every day and
it is crucial that we understand how to do so effectively.
Sometimes the reader will misread the tone of a message because they are
having a bad day, or just had a run-in with an unpleasant person.No matter
what, one important skill to have when relying on written communication is
knowing when you need to stop using it. A simple call, in almost all cases, can
solve these communication problems.If you sense that there is a
miscommunication happening, or just starting, nip it in the bud with a quick
verbal chat and you’ll save a lot of time and frustration for all parties.
Structure
When writing, it is important to think about how you are presenting the
information. Using paragraphs and line breaks are necessary.Creating an
impenetrable wall of text will disengage the reader – understanding and
applying a proper structure will let the reader take in the information in
digestible chunks.Present your argument or thesis, take the time to back it up
with clear proof, add in the relevant information to make sure that the reader
understands the point fully, then close with a conclusion.
Clarity
It is a hard balance to strike between over or under explaining concepts. If you
are writing instructions for a new employee, how detailed should you be?Of
course, this depends on the person, but over-explaining a little bit is much better
than leaving the reader clueless.Be thoughtful about your audience, what will
they know and what do you need to explain in more detail?
Content
Written content tends to be a bit more formal than verbal.Leave out the slang,
use proper punctuation and spelling, and remember that anything written –
especially in the digital age – will remain, even if you delete it.
Err on the side of professionalism every time you write something. Messages on
Slack, for example, do not need to be written as formally as a cover letter, but
they should be polite, professional, and well-written.Be aware that written jokes
can fall flat without the added context of tone or facial expressions.
4. Visual communication
Visual has become the most used type of communication, driven by social
media, YouTube, and other platforms of the digital era.As more and more
people and organisations use these channels of communication, the more we are
used to, and even dependent upon, using visual communication to stand out in a
crowded platform.
Understanding that your visual communication must be in line with your brand
and marketing, and knowing that there must be a developed and cohesive
strategy for that, is crucial.We rely heavily on visual communication.
There are many ways that visual communication, like charts, photographs,
sketches, video, graphs, and even emojis and GIFs, can help improve the
understanding of your message.Think about how charts can bring data to life,
making it much easier to understand than presenting a long stream of numbers,
or how a sketch of a new UX is much more effective than a text description.We
rely on visuals to elevate our understanding of complex ideas.
Content
While it is tempting to include visuals to add a bit of diversity and interest, you
should consider what they bring to the table.
You should endeavour to make sure that you are not adding fluff to your
message, but rather strengthening your audience’s understanding of it.
Tone
As with all communications, make sure that you are meeting your audience
where they are.If you are presenting complex data, include the relevant
descriptions, at the right technical level, so that your audience can follow.Don’t
use images that are graphic or could be upsetting, and remember the same rule
applies to visual communication as does to writing: don’t create anything that
you wouldn’t want to have associated with you in the future.
The three main types of listening most common in interpersonal communication
are:
Informational Listening (Listening to Learn)
Critical Listening (Listening to Evaluate and Analyse)
Therapeutic or Empathetic Listening (Listening to Understand Feeling and
Emotion)
Unit I
Listening Skill
Critical listening
Critical listening is a process for understanding what is said and evaluating,
judging, and forming an opinion on what you hear. The listener assesses the
strengths and weaknesses of the content, agrees or disagrees with the
information, and analyzes and synthesizes material.
Critical thinking helps people better understand themselves, their motivations
and goals. When they can deduce information to find the most important parts
and apply those to their life, they can change their situation and promote
personal growth and overall happiness.
Benefits of Critical listening
It promotes comprehension and absorption of material
It provides a context for facts, events, and people
It ensures that knowledge is judged on its merits
It improves concentration
It demonstrates your ability to perform an essential academic skill
Steps in critical reading
1. Skimming
a. Review text prior to class
b. Look at key words, titles, headings, phrases, dates, and places
2. Annotating
a. Read actively: talk back to the text
b. Write notes in the margins
c. Underline important ideas
d. Highlight memorable images
e. Mark thesis and key words
f. Underline sources
g. Identify confusing sections
3. Summarizing
a. Paraphrase the overall idea
b. Select key words from the text
c. Outline the writer's arguments
4. Analyzing
a. Determine the overall meaning of the text
b. Consider whether and how evidence relates to the overall message
c. Evaluate the significance of the evidence
d. Pair your analysis with examples/evidence
e. Judge the credibility of the text and its author(s)
5. Re-reading
a. First reading: skim for main ideas
b. Second reading: reflect on text
c. Third reading: answer questions
Comprehensive Listening
Comprehensive listening the act or action of grasping with the intellect . It is
about interpreting the words and ideas of the speaker. Examples of
comprehensive listening include watching the news, listening to a peer give a
presentation, or taking notes during a meeting. Because our brains work
differently, sometimes comprehensive listening can be complicated.
In simple words, understanding the meaning of the message is comprehensive
listening. It will make use of various analyses and evaluations that will interpret
the message delivered by the speaker.
The three main types of Comprehensive listening are:
Informational Listening (Listening to Learn)
Critical Listening (Listening to Evaluate and Analyse)
Therapeutic or Empathetic Listening (Listening to Understand Feeling
and Emotion)
Dialogic listening
The word ‘dialogue’ originated from the Greek words ‘dia’, meaning ‘through’
and ‘logos’ meaning ‘words’. Thus dialogic listening means learning through
conversation. Dialogic listening is an alternative to active listening which was
developed by John Stewart and Milt Thomas. Dialogic listening is also known
as ‘relational listening’
Speaking Skill
Speaking skills are defined as the skills which allow us to communicate
effectively. They give us the ability to convey information verbally and in a way
that the listener can understand.
Speaking is an interactive process where information is shared, and if necessary,
acted upon by the listener. So, it’s important to develop both speaking and
listening skills in order to communicate effectively.
Importance of Speaking Skill
Speaking skills are one of the most important skills we learn, as they allow us to
communicate with others and express our thoughts and feelings. Speaking skills
can be separated into formal and informal speaking skills, and we use both types
of speaking skills in a variety of contexts throughout life.
Informal speaking skills are important for conversations with friends and
family, helping us to form emotional connections. Formal speaking skill on the
other hand, is necessary for workplaces, in presentations or for conversations
with people you don’t know. Formal language is important as it helps us to
make a good impression on people and communicate politely.
It allows us to form connections, influence decisions, and motivate change.
Without communication skills, the ability to progress in the working world and
in life, itself, would be nearly impossible. Public speaking is one of the most
important and most dreaded forms of communication.
Being able to communicate an idea or thought clearly is an essential skill for
public speaking.
Three main aspects of Effective Speaking
Effective speaking means being able to say what you want to say in such a way
that it is heard and acted upon.
Your Voice
Your voice can reveal as much about your personal history as your appearance.
The sound of a voice and the content of speech can provide clues to an
individual’s emotional state. For instance, if self-esteem is low, it may be
reflected by hesitancy in the voice. A shy person may speak quietly, but
someone who is confident in themselves will be more likely to have command
of their voice and clarity of speech.
It is worth taking time to improve your command over your voice, especially if
you find it hard to speak in public. It can even help to boost your confidence!. It
is important to get used to the sound of your own voice. Most people are more
relaxed in a private situation, particularly at home, where there are no pressures
to conform to any other social rules and expectations. This is not the case in
public situations when there are all sorts of influences exerted upon the way
people speak.
Vocal Production
Volume
This is not a question of treating the voice like the volume control on the TV
remote. Some people have naturally soft voices and physically cannot bellow.
Additionally, if the voice is raised too much, tonal quality is lost. Instead of
raising the voice, it should be ‘projected out’. Support the voice with lots of
breath – the further you want to project the voice out, the more breath you need.
It also needs to come from the diaphragm, not the throat.
Volume is the loudness or softness of your voice. If someone is talking too
loudly or too softly, it is difficult to concentrate on what he/she is saying. When
you are talking to another person it is important to speak at an appropriate
volume so that your listener can hear and understand your message.
Speaking with a proper volume is important but also make sure you are also
varying your volume. Speaking at different volumes throughout your
presentation is an effective way to highlight key points. Speaking at a lower
volume draws your audience in. Alternatively, a louder volume will emphasis
key points.
When talking to a group or meeting, it is important not to aim your talk to the
front row or just to the people nearest you. Instead, you need to consciously
project what you have to say to those furthest away. By developing a strong
voice, as opposed to a loud voice, you will be seen as someone positive.
Clarity
Clarity means you, as a sender of a message, will deliver a specific message.
Your message should have very specific goals. So rather than trying to say too
many things at the same time, make sure that you state clearly what you want
your audience to do. So make it clear about the intention of your message.
Clarity improves connection and engagement because it increases trust and
transparency. Clarity exposes purpose by unveiling expectations. Clarity tells
people exactly what you want. Testing your message reduces misinterpretation
and failure in communications.
Some people tend to speak through clenched teeth and with little movement of
their lips. It is this inability to open mouths and failure to make speech sounds
with precision that is the root cause of inaudibility. The sound is locked into the
mouth and not let out.
To have good articulation it is important to unclench the jaw, open the mouth
and give full benefit to each sound you make, paying particular attention to the
ends of words. This will also help your audience as a certain amount of lip-
reading will be possible.
Variety
To make speech effective and interesting, certain techniques can be applied.
Like Pace, Volume, Pitch, Emphasis and Pause. However, it is important not to
sound false or as if you are giving a performance. Words convey meaning, but
the way that they are said reflects feelings and emotions. Vocal variety can be
achieved by variations in:
Pace: This is the speed at which you talk. If speech is too fast, then listeners will
not have time to assimilate what is being said. It is also a good idea to vary the
pace – quickening up at times and then slowing down – because this will help to
maintain interest.
Volume: By raising or lowering volume occasionally, you can create emphasis.
If you drop your voice to almost a whisper (as long as it is projected) for a
sentence or two, it will make your audience suddenly alert. Be careful not to
overuse this technique, though, or it will lose its impact.
Pitch – Inflection – Emphasis: When speaking in public, try to convey the
information with as much vocal energy and enthusiasm as possible. This does
not mean your voice has to swoop and dive all over the place in an uncontrolled
manner. Try to make the talk interesting. Remember that when you are nervous
or excited, your vocal chords tense and shorten, causing the voice to get higher.
Emphasise certain words and phrases within the talk to convey their importance
and help to add variety.
Pause: Pauses are powerful. They can be used for effect to highlight the
preceding statement or to gain attention before an important message. Pauses
mean silence for a few seconds. Listeners interpret meaning during pauses so
have the courage to stay silent for up to five seconds – dramatic pauses like this
convey authority and confidence.
A lot of this comes from phonemic awareness. This involves understanding the
small units that make up spoken language. English can differ quite a lot
compared to other languages. Some phonemes might not be in ESL students’
native languages and children’s minds are trained to categorise phonemes in
their first language, so it can become confusing. Developing this ability in
English can come from playing language games and using songs and poems to
reiterate rhythm and repetition. Phonics is where students start to see the
relationship between the sounds of spoken language and graphemes which are
the letters and spellings representing sounds in written language.
Fluency:
Fluency in spoken language is something that naturally develops as children go
through school, as they are using and practising speaking skills every day.
Reading widely (and out loud) is a good way to improve fluency as it introduces
children to new vocabulary and reinforces their knowledge of spoken language.
Fluency is the ability to hear words and understand them straight away. If they
see a word written down, they can read it aloud and pronounce it properly.
Ways to develop this include guiding your students to read passages out loud.
You could also get your students to read aloud in front of the class. This builds
their confidence and also helps them to annunciate better.
The more fluent your students are in English, the more interesting, exciting and
insightful conversations they can have.
Unit II
Reading Skill
By reading effectively you will learn to question and survey the text you are
reading to gain a better understanding of your subject. By improving your
reading skills you can reduce unnecessary reading time and this will enable you
to read in a more focused manner. Reading teaches you new words and
perspectives. It helps strengthen language and sharpens sentence structure. It
gives you a better command over the language. All of these are critical to being
a good speaker. Efficient reading is developing effective reading strategies that
match your purpose for reading. It is an active process and involves making
decisions about what you are looking for and how you can locate it.
Skimming:
Skimming, sometimes referred to as gist reading, means going through the text
to grasp the main idea. Here, the reader doesn’t pronounce each and every word
of the text but focuses their attention on the main theme or the core of the text.
Examples of skimming are reading magazines or newspapers and searching for
a name in a telephone directory.
Lack of Concentration :
Poor concentration emanates from poor reading habits. If we are not used to
reading, it often appears to be an unpleasant task when we are forced to do it.
Since there is no escape from reading, we need to cultivate an active interest in
the reading assignments. Gradually, our concentration begins to improve if we
consciously start taking interest in the reading activity.
The type of material selected for reading often influences one’s reading. An
unfamiliar subject in school or college may pose a serious problem to the
student and his/her reading rate would come down considerably. On the other
hand, if one reads a familiar subject, naturally the reading speed would gather
greater momentum.
Lack of Motivation
Defective Reading
Defective reading happens from two sources- ophthalmic and neurological. The
former is due to defective eyesight like shortsightedness, longsightedness, etc.
Stammering( stuttering) and Alexia are neurological defects for which medical
treatment or counselling should be recommended. The problem of partial or
total deafness also impedes reading.
Some damage to reading habits is also done because of the lack of guidance
about the proper utilisation of the dictionary. Some students are misled into
cramming the dictionary they possess. Another misuse of the dictionary is the
tendency to refer to it the moment one comes across a word one finds difficult
to understand.
• Tips for Effective Reading
• Reading Comprehension
Reading comprehension is the ability to read text, process it and understand its
meaning. It relies on two, interconnected abilities: word reading (being able to
decode the symbols on the page) and language comprehension (being able to
understand the meaning of the words and sentences).
The reader should begin by reading the title, abstract and conclusions first. If a
decision is made to read the entire article, the key elements of the article can be
perused in a systematic manner effectively and efficiently. A cogent and
organized method is presented to read articles published in scientific journals.
State the main ideas of the article. Identify the most important details that
support the main ideas. Write your summary in your own words; avoid copying
phrases and sentences from the article unless they’re direct quotations. Express
the underlying meaning of the article, not just the superficial details.
Writing Skill
Writing skills include all the knowledge and abilities related to expressing
yourself through the written word. It is a sound understanding of language
through grammar, spelling and punctuation. People with excellent writing skills
can tailor their tone and word choice to different situations and people. Writing
skills, including: writing mechanics: grammar, sentence structure, spelling, etc.
Planning a writing strategy. Communicating ideas clearly and concisely. Basic
writing skills: These include spelling, capitalization, punctuation, handwriting
and keyboarding, and sentence structure
• Précis Writing
Precis Writing is a summary. It is an exercise of compression. A precis writing
is a gist of any passage in as few words as possible. A precis should mention all
important details of the original paragraph so that anyone who is reading it is
able to understand the idea of the original passage.
Draft the final precis once all the points have been included.
• Paragraph Writing
Paragraphs should be structured so that each one begins with a topic sentence,
followed by supporting sentences and concluding with a linking sentence. The
topic sentence tells the reader what the paragraph is about, w hilst the
supporting sentences present evidence that clarifies and further illustrates this
topic.
Each paragraph in the body of the paper should include a topic sentence,
supporting details to support the topic sentence, and a concluding sentence. The
paragraph’s purpose and scope will determine its length, but most paragraphs
contain at least two complete sentences.
• Structure of Paragraph
Topic Sentence.
Supporting Details.
Concluding Sentence.
• Construction of Paragraph
Paragraphs contain three main parts: a topic sentence, supporting sentences and
a concluding sentence.
• Essay Writing
• Structure of Essay
The structure of an essay is divided into an introduction that presents your topic
and thesis statement, a body containing your in-depth analysis and arguments,
and a conclusion wrapping up your ideas.
The main parts (or sections) to an essay are the intro, body, and conclusion. In a
standard short essay, five paragraphs can provide the reader with enough
information in a short amount of space.
• Letter Writing
Writing letters can be extremely therapeutic and can help to relieve anxiety. The
motion of putting pen on paper provides clarity and peace. Research also
suggests writing letters to your nearest and dearest to share your love and show
your appreciation can help you to feel happier and more satisfied.
https://www.fshc.co.uk/our-news/life-in-our-care-homes/the-importance-of-
writing-letters/
Example:
543 Washington St
Marquette, MI 49855
Tel:
Fax:
Email:
2. Recipient’s Address : This is the address you are sending your letter to.
Be sure to make it as complete as possible so it gets to its destination.
Always include title names (such as Dr.) if you know them. This is, like
the other address, on the left margin. If a standard 8 ½” x 11” paper is
folded in thirds to fit in a standard 9” business envelope, the inside
address should appear through the window in the envelope (if there is
one). Be sure to skip a line after the heading and before the recipient’s
address, then skip another line after the inside address before the greeting.
For an example, see the end of this sheet for a sample letter.
4. The Body : The body is the meat of your letter. For block and modified
block letter formats, single space and left justify each paragraph. Be sure
to leave a blank line between each paragraph, however, no matter the
format. Be sure to also skip a line between the salutation and the body, as
well as the body and the close.
6. The Signature Line : Skip at least four lines after the close for your
signature, and then type out the name to be signed. If you are printing this
letter out and sending it by mail, you will sign your name in pen. This
line will include your first and last name, and often includes a middle
initial, although it is not required. You may put your title beforehand to
show how you wish to be addressed (Ms., Mrs., Dr.). The signature
should be in blue or black ink.
Unit II
Reading Skill
Define Reading Skills with its Types :
Reading skills are abilities that pertain to a person’s capacity to read,
comprehend, interpret and decode written language and texts. Phonological and
phonemic awareness, phonics and decoding, fluency, and print concepts are
widely recognized as foundational reading skills. (Or) phonics, phonemic
awareness, vocabulary, reading comprehension and fluency are the five basic
reading Skill.
When you read, you exercise your comprehension abilities and your analytical
abilities. It fires up your imagination and stimulates the memory centres of your
mind. It helps recall information as well as stabilize your emotions. The
importance of a reading habit is that it strengthens mental muscles.
There are four types of reading skills that every reader should know: skimming,
scanning, intensive reading, and speed reading.
4 basic steps for an effective reading:
SQ3R is a reading comprehension method named for its five steps: survey,
question, read, recite, and review.
SURVEY: Gather the information necessary to focus and formulate goals
Read the title – Help your mind prepare to receive the subject at hand. Read the
introduction and/or summary – Orient yourself to how each chapter fits the
author’s purposes, and focus on the author’s statement of most important points.
Notice each boldface heading and subheading – Organize your mind before you
begin to read and build a structure for the thoughts and details to come.
Notice any graphics – Charts, maps, diagrams, etc. Are there to make a point.
Don’t overlook them.
Notice reading aids – Italics, bold face print, chapter objective, and end-of -
chapter questions are all included to help you sort, comprehend, and remember.
QUESTION : Help your mind engage and concentrate
Turn the boldface heading for each section into as many questions as you think
will be answered in that section. The better the questions, the better your
comprehension is likely to be. You may always add further questions as you
proceed. When your mind is actively searching for answers to questions it
becomes engaged in learning.
READ : Fill in the information around the mental structures you’ve been
building
Read one section at a time with your questions in mind and look for the
answers. Recognize when you need to make up some new questions.
RECITE : Retrain your mind to concentrate and learn as it reads
After each section, stop and recall your questions and see if you can answer
them from memory. If not, look back at the text again (as often as necessary),
but don’t move to the next section until you can recite the answers from the
previous one.
REVIEW: Refine your mental organization and begin building memory
Once you’ve finished the entire chapter using the preceding steps, go back over
the questions you create for every heading. See if you can still answer them. If
not, look back and refresh your memory and then continue.
List the needs for developing effective reading:
Reading effectively means reading in a way that helps you understand, evaluate,
and reflect on a written text. As you might guess, these skills are very important
to college students, no matter what field you’re going into: you’ll be doing a lot
of reading.
By reading effectively you will learn to question and survey the text you are
reading to gain a better understanding of your subject. By improving your
reading skills you can reduce unnecessary reading time and this will enable you
to read in a more focused manner.
Reading is Essential and serves as a basic building block for learning, regardless
of the school subject, be it language arts or even math.
Decoding, fluency, and vocabulary skills are key to reading comprehension.
Being able to connect ideas within and between sentences helps kids understand
the whole text. Reading aloud and talking about experiences can help kids build
reading skills.
To improve students’ reading comprehension, teachers should introduce the
seven cognitive strategies of effective readers: activating, inferring, monitoring-
clarifying, questioning, searching-selecting, summarizing, and visualizing-
organizing.
Reading is good for you because it improves your focus, memory, empathy, and
communication skills. It can reduce stress, improve your mental health, and help
you live longer. Reading also allows you to learn new things to help you
succeed in your work and relationships.
(OR)
It's a Workout for your Brain
It improves your Critical Thinking
It improves your Focus and Concentration
It boosts Mental Stimulation
You can gain Knowledge
It improves your Memory
You gain more English Vocabulary
You improve your English Writing Skills
You improve your English Reading Skills
You get better English Speaking Skills
It prevents Premature Ageing
It reduces Stress
It promotes Healthy Sleep
It reduces Depression
It reduces Anxiety
It increases Empathy
It increases your General Well-Being
You gain more Self-Confidence
You gain more Self-Esteem
Reading makes you Happy!
Writing skills
What is PrecisWiting ?
An essay should have a single clear central idea. Each paragraph should have
a clear main point or topic sentence. Each paragraph should support or
expand the central idea of the paper. The idea of each paragraph should be
explained and illustrated through examples, details, and descriptions.
Review the “from” field and “reply to” address. Examine the subject line of
the email — your recipient should be able to read the full subject line in his
email client. Confirm that all images complement your text and are rendering
correctly. Verify that all links work correctly and lead to the right sites.
What are the five parts of letter ? And write the tips for writing a letter.
1. The heading : This includes the address, line by line, with the last line being
the date. Skip a line after the heading. The heading is indented to the middle of
the page. If using pre-addressed stationery, add just the date.
2. The greeting : The greeting always ends with a comma. The greeting may be
formal, beginning with the word “dear” and using the person’s given name or
relationship, or it may be informal if appropriate. (Occasionally very personal
greetings may end with an exclamation point for emphasis.)
3. The body : Also known as the main text. This includes the message you want
to write. Normally in a friendly letter, the beginning of paragraphs is indented.
If not indented, be sure to skip a space between paragraphs. Skip a line after the
greeting and before the close.