Documentation

Developer: ActiveITzone Limited

Author Name : ActiveITzone
Author Link: https://codecanyon.net/user/activeitzone
Software Framework : Laravel, VUE.JS, MySQL
Demo URL: https://shop.activeitzone.com
Website: https://activeitzone.com/
Marketplace: Codecanyon

2022 © All Rights Reserved @ ACTIVE IT ZONE

 DOCUMENTATION
1. What are the requirements to install the script?
2. How to activate your license?
3. Where will I find the purchase code?
4. How to install the script?
5. How to configure PWA?
6. How to download the latest version?
7. How to upgrade to the Latest Version?
8. How to configure shipping cost?
9. How to configure tax?
10. How to add a product brand?
11. How to translate product brand information for multiple languages?
12. How to add a product attribute & product attribute value?
13. How to translate product attribute information & product attribute value information for multiple
languages?
14. How to translate products for multiple languages?
15. How to add a product category?
16. How to translate product category information for multiple languages?
17. How to upload products?
18. How to upload bulk products from the admin panel?
19. How to add Digital Products?
20. How to use Digital Products?
21. How can the seller send a verification request to the admin?
22. How can the admin verify any seller?
23. How to admin approve any seller product?
24. How can admin manage any seller’s product?
25. How to translate product information for multiple languages?
26. How to create an offer?
27. How to add a delivery boy?
28. How to configure the delivery boy’s per-order commission?
29. How to admin can insert the collected amount of delivery boy?
30. How to admin can see the payment history of all delivery boy?
31. How to manage Order?
32. How to assign a delivery boy for an order by admin?
33. How can the admin manage seller’s order?
34. How to admin turn on the Affiliate system?
35. How to configure the affiliate System?
36. How to admin accept affiliate user verification form?
37. How can a user become an affiliate merchant?
38. How can an affiliate User do basic affiliate marketing?
39. How can an affiliate user do the product sharing affiliate or category-wise affiliate marketing?
40. How does an affiliate user collect the earnings?
41. How can an admin pay the affiliate users?
42. How to set up a website's general information?
43. How to generate a sitemap?
44. How to set up the website header part?
45. How to Set up the website footer part?
46. How to set up the home page?
47. How to set up the policy pages?
48. How to create custom pages?
49. How to set up banners of different pages?
50. How to send a newsletter??
51. How to create coupons??
52. How to set up currency?
53. How to add a new currency?
54. How to set up language?
55. How to translate using Google translate?
56. How to manage general settings?
57. How to configure the SMTP system?
58. How to configure login with Facebook?
59. How to configure login with Google?
60. How to configure login with Twitter?
61. How to configure Facebook pixel?
62. How to configure Facebook Chat?
63. How to configure Google analytics?
64. How to create a staff role with permission?
65. How to create a staff with a role?
66. How to configure the Amazon S3 file system?
67. How to migrate existing uploaded files to s3?
68. How to configure payment methods?
69. How to configure the login option/ otp / sms gateway?
70. How to add a blog category?
71. How to add a Blog?
72. What is Club point?
73. How to configure the club point?
74. How to set points for products?
75. How to earn points?
76. How can one see his earning points log?
77. How to convert the points?
78. How to use the converted points?
79. How to configure an offline payment system?
80. How can a seller purchase any package?
81. How to set the minimum amount for a seller withdrawal request?
82. How can a customer give a review?
83. How can the delivery boy see his assigned list?
1. What are the Server Requirements to activate the script?

Answer:

- The shop needs to be installed in the subdomain/main domain. It can’t be installed in any

folder.

- If you want to install in localhost you need to create a virtual host for installing the shop.

- SSL certificate is required for PWA, payment gateways, social media login.

- To install the Script minimum server requirements are:

● Php version 8.0+

● MySQL 5.6+

● Node version 16.13.1

● mod_rewrite Apache

● BCMath PHP Extension

● Ctype PHP Extension

● JSON PHP Extension

● Mbstring PHP Extension

● OpenSSL PHP Extension

● PDO PHP Extension

● Tokenizer PHP Extension

● XML PHP Extension

● ZipArchive Extension

● Fileinfo Extension

● GD Extension

- In most servers, these extensions are enabled by default, but you should check with your

hosting provider.

2. How to activate your license?

Answer:

Following these given procedure below will make the license activated for your domain and you’ll

be able to use the script smoothly:

● https://activeitzone.com/activation/ Open this link in the browser.

 ● In the respective fields, put your Name, E-mail, CodeCanyon Username, Purchase Key,

and your intended domain name for the script.

● The form will be submitted to check the purchase key and then activate the license for

that domain.

● You can change the activation later from this same form. Activating a Regular license

again with another domain name will remove the activation of the previous domain.

3. Where will I find the purchase code?

Answer:

● Log into your Envato Market account.

● Hover the mouse over your username at the top of the screen.

● Click ‘Downloads’ from the drop-down menu.`

● Click ‘License certificate & purchase code’ (available as PDF or text file).

4. How to install the script?

Answer:

To install the script follow the steps below.

● Extract the downloaded .zip file from codecanyon on your PC. You’ll find a zip file named

install.zip after extracting.

● Upload the Install.zip file to your server public_html or subdomain directory you intend to

run the script.

● Extract the zip file in that directory.

● Create a new database from your server MySQL database.

● Create a DB user to the database and link that database to the DB user.

● Then, hit your site URL in your browser and it will automatically take you to the

installation wizard.

● Click on the Start Installation Process.

● You will get the Checking File Permission page. If everything is ok then click on Go to the

next step.
 ● Now you need to set Database Host, Database Name, Database Username, Database

Password, and click Continue.

● Now you need to import the SQL file.

● Now fill up the information of the shop and click Continue.

● Click on Go to Home/ Login to the admin panel.

5. How to configure PWA(Progressive Web Application)?

Answer:

● SSL certificate is required for PWA.

● For changing pwa app icon, color theme, name follow below instruction

○ Go to \public\web-assets\img\icons folder in your installation.

○ Replace all files(icons & splash images) with your icons, splash images keeping

the same resolution, name & extension.

○ N.B. Chrome uses a huge cache for these icons. If you change these icons it

won’t reflect on the customer installed app. So before customers browsing your

site replace those icons, splash images.

○ Open manifest.json file in the root of your installation folder.

■ "name": "The Shop"

■ "short_name": "The Shop"

■ "theme_color": "#F5A100"

■ "background_color": "#ffffff"

■ Change those bold marked content with your app name & color theme

○ Open pwa.blade.php in \resources\views\frontend\inc folder of your installation

and change

■ <meta name="theme-color" content="#F5A100">

■ <meta name="application-name" content="The Shop">

■ <meta name="apple-mobile-web-app-title" content="The Shop">

■ Change those bold marked content with your app name & color theme
6. How to download the latest version?

Answer:

To download your item(s):

● Login to your Codecanyon account.

● Hover over your username from the top right corner and click ‘Downloads’ from the

drop-down menu.

● The downloads section displays a list of all the items purchased using your account.

● Click the ‘Download’ button next to the item and select ‘Main File(s)’ which contains all

files, or ‘Licence Certificate and Purchase Code’ for the item license information only.

7. How to upgrade to the Latest Version?

Answer:

● Extract the downloaded file from codecanyon.

● There you will get a zipped folder named ‘updates.zip’. Upload that to the root directory

on your server in which your previous version is running. Unzip that updates.zip file by

selecting “Extract here”.

● Now reload the home page and click on ‘Update Now’.

● It’s Done!

● The full system has been updated with a single click.

● Let’s Browse The Shop - PWA eCommerce cms cms Latest Version.

8. How to configure shipping costs?

Answer:

To configure shipping costs follow these steps:

● Enable those countries where you want to ship from the admin panel. Go to the

Settings > Shipping > Shipping Countries. Disabled other countries.

● Enable states where you want to ship from the admin panel Settings > Shipping >

Shipping States. Disabled other states. And create new states with Name & select

Country.
 ● Enable cities where you want to ship from the admin panel Settings > Shipping >

Shipping Cities. Disabled other states. And create new cities with Name & select states.

● Now create Zone from admin panel Settings > Shipping > Shipping Zone with Name,

Cities, Standard Delivery Cost & Express Delivery Cost

● During zone creation, you can select multiple cities which you’ve enabled. One city can be

selected for one zone only. Those which city you’ve selected in a zone, you won’t find

those in other zone creation lists.

● Create multiple zones with cities in which you’ll ship products.

● The customer will see the delivery cost based on his shipping address > city > zone.

● If any city is not available in any zone, then the customer won’t be able to place an order &

he’ll see a message “delivery is not available in this shipping address”.

9. How to configure tax?

Answer:

For configuring tax follow these steps.

● Go to admin panel Settings > Tax. Create multiple taxes with names like tax/VAT/GST

● Then you’ll find those created tax names with each product add/edit.

● You can add fixed/percentage type tax for each of those created taxes with each product.

● Customers will see product prices after adding all of those taxes.

10. How to add a product brand?

Answer:

From the admin panel Click on ‘Product > Brand

● Add New “Brand Name”

● Upload “Logo”

● Then Save

Then the new Brand of the product will be saved to the Brand option.
11. How to translate product brand information for multiple languages?

Answer:

Click on the edit option from the brand list from the admin panel.

● Select the language from the upper section and write the name of the brand in your

language.

● Here only brand name can be translated into multiple languages

12. How to add a product attribute and attribute value?

Answer:

From the admin panel Click on Product > Attribute

● Write the name of new product attributes then save.

*** Attributes are non deletable. You can only add or edit.

● Then Click on the values button to add product attributes value from the Action section.

● Add attribute value names and save.

13. How to translate product attribute information & product attribute value information for multiple

languages?

Answer:

● After adding value click on the edit button from the action section and translate the

product attribute name to the other language by selecting the language section.

● By clicking on the values option from the action section go to the values option then click

on the edit option and change the language to the desired language.

14. How to translate products for multiple languages?

Answer:

● Click on the Products edit option from Product > Inhouse Products.

● Then select the language from the upper section. And write the product's name or other

translatable section.

● Here Product name, Unit, product description can be translated into multiple languages.
15. How to add a product category?

Answer:

● From the admin panel go to Product > category.

● Click on Product new category Then fill up the category information.

○ Category name.

○ Parent category.

○ Ordering number: This section to set the category serial. Higher numbers have

high priority.

○ Banner.

○ Meta Title

○ Meta Description

○ Meta image.

○ Filtering attributes

● Then click on save.

16. How to translate product category information for multiple languages?

Answer:

● From the admin panel, Click on the edit option from the category section.

● Select the language from the upper section and write the name of the category.
 ● Here only category names can be translated into multiple languages

17. How to upload products?

Answer:

Go to Inhouse Products from the product section and click on Add new product. Only the admin’s

uploaded product will be shown in in-house products. And seller’s uploaded products will be

visible in the seller products section.

● Product Information.

○ Insert a product name.

○ Insert the product unit like pc, kg, ltr, etc.

○ Insert the product’s Minimum purchase quantity

○ Insert the product’s Maximum purchase quantity. Customers will be able to

purchase the maximum quantity for this product. Default 0 for unlimited.

● Product Images

○ Upload the thumbnail image. Thumbnail Image preferable 300x300

○ Upload the Gallery Images. Preferable size 600x600

● Product Price, Stock:

○ Variant products can be on or off.

If the variation product is off then

● Insert the Regular price of the product.

● Insert SKU

● Select in-stock or Out of stock.

If the variation product is on then

● Select an option for this product and then select choices of each option. Like If you select

Size then you can select choices Large, Medium, or Small.XL, XXL, etc.

● For one product can be selected 3 options maximum like size, fabric, and color.

● Then under the variant, you can set the price for variation.

● SKU and Image.

● Product Discount:

○ You can set a discount date range.

○ Set the discount on a percentage or flare rate basis.

● Shipping Information: Add shipping information. Like Standard delivery time, Express

delivery time, Weight, Height, Length, and Width.

 ● Product description: Add product description of the product.

● Product attribute: Add product attribute only for filter of the product.

● SEO Meta Tags: Add Meta tag, description, Meta image.

● Product Status: You can select product status. Publish or unpublish.

● Product Brand

● Product Category like women clothing, man clothing etc.

● Product Tags: This tag will be used for product search.

● VAT/GST & Tax

18. How to upload bulk products from the admin panel?

Answer:

To upload bulk products follow the below steps:

● First of all, the admin needs to login into his Admin Panel and go to the Bulk Import menu

under the Products from the left sidebar.

● Admin needs to download the Download CSV file. Also, admin can download the CSV file

by clicking Bulk Export (go to product > Bulk Export )

● Open the downloaded file and fill in the information of products like name, description,

category id, brand id, brand id, unit price, etc.

● After putting the information of all products, he/she needs to upload the file.

● To upload that file he/she needs to check the same page below and have an option of

Upload product file.

● He/she needs to choose the file and click on Upload CSV.

 ● Products will be uploaded.

19. How to add Digital Products?

Answer:

To add digital products:

● Log in to the admin panel or seller panel

● Go to Product > Digital Products

● Now click on Add new digital product

● Fill up the general information, insert images, add meta tags, input club point, price, and

product information

● Now click on Save Product

20. How to use Digital Products?

Answer:

To use digital products:

● From the admin panel create the Digital product.

● Upload digital products from the admin or seller panel.

● Customers can purchase digital products.

● Digital products can only be purchased by online payment.

21. How can the seller send a verification request to the admin?

Answer:

Follow the below procedure:

● Log in as a Seller

● From the Dashboard, you can find verify now option

● Click on verify now button

● Fill up the verification form and click on Apply

 ** For seller verification, the admin needs to create a seller verification form. And for this login as

an admin go to seller > seller verification form

22. How can the admin verify any seller?

Answer:

Follow the below procedure:

● Log in as an admin

● Go to Seller > Sellers and click on verification info from the option menu

● Here you can find verification information and the Rejet or Accept button

● Click on the accept button and now the seller is verified

23. How to admin approve any seller product?

Answer:

Follow the below procedure:

● Log in as an admin

● Go to Settings > General Settings

● From the Features Activation enable the Admin Approval on the Seller product switch

● Now go to Product > Seller Product and

● Enable the approval switch for each product

24. How can the admin manage any seller’s product?

Answer:

Follow the below procedure:

● Log in as an admin

● Go to Settings > General Settings

● From the Features, Activation enable the Seller Product Manage By Admin

● Now go to Product > Seller Products and admin can edit or delete the seller product
25. How to translate product information into multiple languages?

Answer:

Go to Inhouse products from the product section. Click on the edit from the options section.

● Select the language from the upper section of the Edit product page.

● Translate the translatable section to the selected language.

● Product name, Unit and product description section are translatable.

● Then click on the Update button.

26. How to create an offer?

Answer:

● Log in as an Admin. Go to the marketing section and click on the offer.

● Add offer information inputting

○ Title.

○ Banner (1920x500)

○ Date: Select Date from …….to……….

○ Products. Then choose the specific product.

○ Then the offers will be shown to the website of the offer section.

***If any product has a discount or exists in another offer, that discount will be replaced by this

discount & time limit.

27. How to add a delivery boy?

Answer:

First admin needs to enable the Delivery Boy switch. To enable the switch go to Settings >

General Settings, from the features activation part admin can enable the delivery boy switch.

To add a delivery boy follow the below procedure:

● Go to Delivery Boy > All Delivery Boy

● Click on the Add New Delivery-boy button

● Insert the Delivery Boy information and click on Save

● Admin can also edit the delivery boy’s information or can ban/unban any delivery boy
28. How to configure the delivery boy’s per-order commission?

Answer:

Follow the below procedure:

● Go to Delivery Boy > Delivery Boy Configurations

● Here admin can set a commission rate for the delivery boy, insert the commission rate

amount, and click on Update

29. How to admin can insert the collected amount of delivery boy?

Answer:

Follow the below procedure:

● Log in as an admin

● Go to Delivery Boy > All Delivery Boy

● From below the options click on the Go to Collection. Here admin can see the collection

from the delivery boy form and the admin can insert the collected amount

To see the collection history list, follow the below procedure:

● Go to Delivery Boy > Collection History

 ● Here admin can see all collections list

30. How to admin can see the payment history of all delivery boys?

Answer:

Follow the below procedure:

● Log in as an admin

● Go to Delivery Boy > Payment History

● Here you can see all the payment list

Admin can pay any seller by following the procedure:

● Go to Delivery Boy > All Delivery Boy

● From below the options click on the Go to Payment. Here admin can see the total payable

amount and insert the paid amount and click on Paid

31. How to manage Order?

Answer:

From the Inhouse orders from the Order section of the admin panel,

● Admin can check order status by filtering paid/unpaid.

● Admin can check order filtering by delivery status like Order placed/ confirmed/ proceed/

shipped.

● And also can search orders by order code.

 ● Admin can check full order details and can change the payment status and delivery

status.

● From here admin can also cancel the order.

● Admin can download invoices from the download section.

● Also can delete an order.

32. How to assign a delivery boy for an order?

Answer:

Follow the below procedure:

● Log in as an admin

● Go to Orders > Inhouse orders, now click on the view button. Admin can also assign a

delivery boy for any seller order if the “Seller Order Manage By Admin” is enabled.

● First, confirm the order, from the Delivery status dropdown menu, the admin can choose

the confirm option

● After confirming the order, the admin can assign any delivery boy from the dropdown

menu.

** Admin can assign delivery boy to those orders where city matches between delivery

address and shipping address

33. How can the admin manage the seller’s order?

Answer:

Follow the below procedure:

● Log in as an admin

● Go to Settings > General Settings

● From the Features, Activation enables the Seller Product Order By Admin

● Now go to Orders > Seller Orders and Click on the View icon

● Here admin can see the order details but can not change any status
34. How to admin turn on the Affiliate system?

Answer:

Follow the below procedure:

● Log in as an admin

● Go to Settings > General Settings

● From the features activation part admin will find the affiliate system

● Enable the affiliate system switch

35. How to configure the affiliate System?

Answer:

Follow the below procedure:

● Log in as an admin

● Go to Affiliate System > Affiliate Configurations

● Here admin can config Basic Affiliate

○ Write the percentage of user registration and first purchase

○ Enable the switch and click the save button

● Set the Affiliate link validation time in Days

● Admin needs to enable product-sharing affiliates (category-wise) or product-sharing

affiliate
36. How to admin accept the affiliate user verification form?

Answer:

Follow the below procedure:

● Log in as an admin

● Go to Affiliate System > Affiliate Users

● Click on the Show button under the verification info

● You will find affiliate user verification all information and accept button
37. How can a user become an affiliate merchant?

Answer:

To become an affiliate user follow the below procedure:

● Log in as a user, From the footer you will find the be_an_affiliate_partner button

● Click on be_an_affiliate_partner and you will find the form, fill it up with the proper

information and click on Save.

● User needs admin approval

● Affiliate User will get an automated generated unique code

38. How can an affiliate User do basic affiliate marketing?

Answer:

● Log in as a user

● Go to the Affiliate
 ● Click on copy URL and then the user can share this URL to anyone.

● If anyone gets registered using this link and purchases any product, the merchant will get

his/her commission.

39. How can an affiliate user do product-sharing affiliate or category-wise affiliate marketing?

Answer:

To do product-sharing affiliate marketing an affiliate user needs to follow the below steps:

● Visit the product details page.

● Get the auto-generated & unique product link

● Then share this unique link with anyone.

● If anyone purchases that specific product using that unique link, the affiliate merchant will

get his/her commission based on the product price.

40. How does an affiliate user collect earnings?

Answer:

Follow the below procedure:

● Log in as a user

● Go to Affiliate and configure his/her payment settings by clicking on configure_payout

● Now click on the affiliate withdraw request

● Input the affiliate withdraw request amount and click on confirm

● Affiliate withdrawal request sent to the admin

41. How can an admin pay the affiliate users?

Answer:

Follow the below procedure:

● Log in as an admin

● Go to the Affiliate System > Affiliate Withdraw Requests

● Click on the pay now button under the action table

● Select the payment method and click on Pay

● The requested amount will be sent to the affiliate user

42. How to set up a website's general information?

Answer:

● Log in as an admin

● Go to Website Setup> Appearance.

● General settings

○ Website Theme Color: Input the Hex Color Code of the website.

● Then click on the Update.

● Global Seo: Fill up the below sections.

○ Meta Title:

○ Meta description

○ Keywords

○ Meta Image

● Then click on the Update.

43. How to generate a sitemap?

Answer:

● Log in as an admin

● Go to Website Setup > Appearance.

● Here you will find the Global Seo section. Here Click on the Generate Sitemap button
 **The root directory will contain the sitemap file

44. How to set up the website header part?

Answer:

Go to Website Setup from the admin panel and click on Header.

● Header Setting

○ Topbar Banner: Upload here the topbar banner.

 ○ Top Bar Banner Link.

○ Play Store Link

○ App Store Link

○ Helpline number

○ Header Logo: Upload here the Header logo.

○ Header Nav Menu: The Admin can add here the header nav menu from the

selective category.

○ Then click on update.

45. How do you set up the website footer part?

Answer:

Go to Website Setup from the admin panel and click on Footer.

● Footer Widget

○ Footer logo: Upload the footer logo.

○ Then click on the update button.

● Link widget one:

○ Title: Write the title here.

○ Links: Input here the useful links as much as you want.

○ Then click on the update button.

● Link widget two:

○ Title: Write the title here.
 ○ Links: Input here the useful links as much as you want.
○ Then click on the update button.
● Contact info widget
○ Contact address: Add here contact address.
○ Contact email: Contact email.
○ Contact phone: Phone number.
○ Then click on the update button.
● Mobile apps link
○ Play Store Link: Input here the Play Store link.
○ App Store Link: input here App Store Link.
○ Then click on the update button.

● Footer Bottom:
○ Footer menu:
○ Links: admin can set links as much as admin wants.
*** Links must be like this. ”/terms-and-conditions” .Here main domain will not work
● Copyright Widget:
○ Copyright Text: Write here copyright text.
● Social Link Widget:
○ Write here social links like facebook, youtube etc.
○ And click on update.
46. How to set up the home page?

Answer:

Go to the pages section from the Website Setup section. Then click on Homepage Action.
● Home Page Settings:
❖ Home Page Main Sliders:
❖ 1st Sliders image & link: Here recommended banner size 640x310. Admin can
upload 3 banners here and can give a link along with the banner. So clicking on
the banner page will load the given banner.
❖ Admin can set images as much as admin wants.
 ❖ 2nd/3rd/4th Sliders image & link: Here recommended banner size 310x310.
Admin can upload 3 banners here and can give a link along with the banner. So
clicking on the banner page will load the given banner.
❖ Then click on update
● Popular Categories: select popular categories here. Admin can add as many categories
he wants.
● Product section 1
❖ Section title: Write the section title
❖ Select product: Select products here.
● Home banner section 1

❖ Banner image & link: Upload banner image and link along with the banner. So
clicking on the banner page will load the given banner.
❖ Recommended size 1300x145
● Shop Section 1
❖ Section Title
❖ Select Shop
● Home Shop banner section 1:
 ❖ Banner image & link: Upload banner image and link along with the banner. So
clicking on the banner page will load the given banner.
❖ Recommended size 420x200

● Product section 2
❖ Section title: Write the section title
❖ Select product: Select products here as much as admin wants.
❖ Click on Update.
● Home banner section 2:
❖ Banner image & link: Upload banner image and link along with the banner. So
clicking on the banner page will load the given banner.
❖ Recommended size 640x145
❖ Click on the update section.
● Shop Section 2:
❖ Section Title
❖ Select Shop
● Home Shop banner section 2:
❖ Banner image & link: Upload banner image and link along with the banner. So
clicking on the banner page will load the given banner.
❖ Recommended size 1300x350
● Shop Section 3:
❖ Section Title
❖ Select Shop
● Product section 3:
❖ Section title: Write the section title
❖ Banner image & link: Upload banner image and link along with the banner. So
clicking on the banner page will load the given banner.
❖ Recommended size 200x310
❖ Select product: Select products here as much as admin wants.
❖ Click on Update.
● Home banner section 3:
❖ Banner image & link: Upload banner image and link along with the banner. So
clicking on the banner page will load the given banner.
❖ Recommended size 420x145
❖ Click on the update section.
● Shop Section 4:
❖ Section Title
❖ Select Shop
● Product section 4:
❖ Section title: Write the section title
❖ Select product: Select products here as much as admin wants.
❖ Click on Update.
● Shop Section 5:
❖ Section Title
❖ Select Shop
● Home Shop banner section 3:
❖ Banner image & link: Upload banner image and link along with the banner. So
clicking on the banner page will load the given banner.
❖ Recommended size 640x290
● Product section 5:
❖ Section title: Write the section title
❖ Select product: Select products here as much as admin wants.
❖ Click on Update
● Home banner section 4 :
❖ Banner image & link: Upload banner image and link along with the banner. So
clicking on the banner page will load the given banner.
❖ Recommended size 310x145
❖ Click on the update section.
 ● Product section 6:
❖ Section title: Write the section title
❖ Banner image & link: Upload banner image and link along with the banner. So
clicking on the banner page will load the given banner.
❖ Recommended size 280x310
❖ Select product: Select products here as much as admin wants.
❖ Click on Update.
● Home button about text
❖ Write the description about the shop details.

47. How to set up the policy pages?

Answer:
Go to the pages section from the website setup section. Then click on Policy pages Action.
● Edit Page Information
❖ Page Content
➔ Title: Write title here.
➔ Link: Input the link
➔ Add Content : Write detailed content.
● Select the language from the upper section of the Policy page.
● Translate the translatable section to the selected language.
● Here title and add content is translatable.
● Seo Fields:
❖ Meta Title
❖ Meta description
❖ Keywords
❖ Meta Image
❖ And Click on update button

48. How to create custom pages?

Answer:

Go to the pages section from the website setup section. Then click on Add new page.
● Then write Page Content
○ Title: Write the title here.
○ Link: Input the link
○ Add Content: Write detailed content.
● Seo Fields:
○ Meta Title
○ Meta description
○ Keywords
○ Meta Image
○ And Click on update button

***Custom pages can be translated into multiple languages after adding the page.
49. How to set up banners on different pages?

Answer:

Go to the Banners section from the website setup section.

● Login page
❖ Login page banner & link: Upload the Login page banner and link
like”/all-categories”
❖ Recommended size 520x475.
● Registration page:
❖ Registration page banner & link: Upload the Login page banner and link
like”/all-categories”
❖ Recommended size 520x720.
● Forgot password page banner & link:
❖ Forgot password page banner & link: Upload the Login page banner and link
like”/all-categories”.
❖ Recommended size 520x435.
● Product listing page banner & link:
❖ Product listing page banner & link: Upload the Login page banner and link
like”/all-categories”.
❖ Recommended size 1300x80.
● Product details page banner & link:
❖ Product details page banner & link: Upload the Login page banner and link
like”/all-categories”.
❖ Recommended size 200x200.
● Checkout page
❖ Checkout page banner & link: Upload the Login page banner and link
like”/all-categories”
❖ Recommended size 300x315.
● Customer dashboard top banner & link
❖ Customer dashboard top banner & link
❖ Recommended size 1025x120
● Customer dashboard bottom banner & link
❖ Customer dashboard bottom banner & link
❖ Recommended size 315x425
● All shops page banner & link:
 ❖ All shops page banner & link: Upload the Login page banner and link
like”/all-categories”
❖ Recommended size 315x425.
● Shop registration page banner & link:
❖ Shop registration page banner & link: Upload the Login page banner and link
like”/all-categories”
❖ Recommended size 315x425.

50. How to send a newsletter?

Answer:

Go to the Newsletter section from the Marketing section.

● Send Newsletter
❖ Emails (Users): Select Email address of User
❖ Emails (Subscribers): Select Email address of Subscribers.
❖ Newsletter subject: Write subjects
❖ Newsletter content: Write content
❖ Then click on send.
51. How to create coupons?

Answer:

● Login admin panel and go Marketing > Coupon

● Click on “Add New Coupon”
● Select Coupon type - (a) Products base and (b )Total Order base
● For products :-
○ Type the coupon code.
○ Choose Banner.
○ Select Products.
○ Fill the Start date and End date.
○ Enter the “Discount” and Select “Discount Type”.
○ Click on Save.
● For total orders :-
○ Type the coupon code.
○ Choose Banner.
○ Enter the minimum shopping price in “Minimum Shopping” field
○ Enter the “Discount” and Select “Discount Type”
○ Enter the “Maximum Discount Amount”
○ Fill the Start date and End date.
○ Click on Save.
52. How to set up currency?

Answer :

To configure currency from the existing list, follow the steps below.
● Go to Admin Settings->Currency.
● Select the system default currency and save.
● Select symbol format, Decimal Separator, no of decimals & Shorten Large Price and
save.

53. How to add a new currency?

Answer :

Go to left navigation bar and click Settings > Currency

● Click add new currency
 ● Fill the form with Name(eg US Dollar), Symbol(eg $), Code(eg USD), exchange rate(1USD
= ? eg 100)
● And then click save.
● You can also edit a currency and make a currency as default.

54. How to set up language?

Answer :

To set language go to admin > Settings > languages.

● Select system default Language and save.
● Click on the “add new” button to add a new language.
● Insert language name, select flag & ISO 639-1 Code code. Follow this link for checking
code https://en.wikipedia.org/wiki/List_of_ISO_639-1_codes
● Click save. Page will redirect to the listing page.
● Click “translation” from the “options” column on required language from the list.
● Input the value of the key words according to the language. These words will appear on
the site.
● Then click on save.
55. How to translate using Google translate?

Answer:

Follow the below steps:

● First go to admin panel Settings -> Languages
● Click Translation button of any language
● Translate the site using the “Google Translate” browser extension into your language.
https://chrome.google.com/webstore/detail/google-translate/aapbdbdomjkkjkaonfhkkikf
gjllcleb?hl=bn
● Click on translate extension and then click translate this page.

● Select your language from this dropdown.

 ● Then press the “Copy Translations” button at the bottom of the page and then click on
“Save”.

56. How to manage general settings?

Answer :

Go to admin panel settings > general settings

● General Settings
○ Here you can change system name, System Logo, System Logo - Black, System
Timezone, Admin login page background, Product weight unit, Product
dimensions unit.
○ Click Update.
● Shop Settings
○ Set Minimum order amount.
○ And click Update.
● Cache Settings
○ Set the current cache version.
○ You can clear your system cache files.
○ Click Force Clear Cache.
● Features Activation
○ You can enable/disable forcefully https redirection.
○ You can enable/disable Wallet System Activation.
○ You can enable/disable Conversation System Activation.
 ○ You can enable/disable product comparison.
○ You can enable/disable Sticky Header.
○ Click Update.
● Chat setting
○ Configure chat logo, and chat name.
○ Click Update.
● Invoice setting
○ Configure logo, address, email, phone for invoice.
○ Click Update.

57. How to configure the SMTP system?

Answer :

To configure the SMTP system follow the steps below.

1. If you’re using cpanel then follow this link
2. https://blog.cpanel.com/setting-up-and-troubleshooting-smtp-in-cpanel/
3. Create an email from your server panel
4. After creating an email account, go to The Shop admin Dashboard -> Settings -> SMTP
settings.
5. Fill up the form as below:
a. MAIL DRIVER : smtp
b. MAIL HOST : your domain smtp host (sample: smtp.yourdomain.com)
c. MAIL PORT : 587/465
d. MAIL USERNAME : Your email id
e. MAIL PASSWORD : Your email password
f. MAIL ENCRYPTION : ssl/tls
g. MAIL FROM ADDRESS : Your mail address
6. If you want to use Google SMTP you need to disable two factor authentication & allow a
low secure app from here https://myaccount.google.com/lesssecureapps.
58. How to configure login with Facebook?

Answer :

To configure facebook login api follow the steps below.

● Log into https://developers.facebook.com using facebook email and password.
● Click on My App and then click the Add New App.
● Give the name of the app and then click on Create App ID. It will automatically redirect to
the App dashboard.
● Then go to Settings -> Basic.
● Set the App Domains and click on Save Changes.
● Get the App ID and App Secret.
● Now click on Products and select Facebook login.
● It will redirect you to Quick Settings.
● Select Web and give your site url and click Save.
● Go to Facebook login -> Settings.
● Set the Valid OAuth Redirect URIs
(example:https://example.com/social-login/facebook/callback) and click on Save.
● Now go to The Shop - PWA eCommerce cms admin Dashboard -> Settings -> Social
media logins and set the App ID and App Secret in Facebook Login Credential.
● Click on Save.

59. How to configure login with Google?

Answer :
 To configure google login api follow the steps below.
● Go to https://developers.google.com/identity/sign-in/web/sign-in.
● Click on Configure A Project.
● Give your project name and click next.
● Give your product name and click next.
● Configure 0auth client by selecting the web server and give your Authorized redirect URIs
(example:https://example.com/social-login/google/callback) and click on Create.
● Then you will get the Client ID and Client Secret.
● Now go to the Shop admin Dashboard -> Settings > Social media logins and set the
Client ID and Client Secret in Google Login Credential.
● Click on Save.

60. How to configure login with Twitter?

Answer :

To configure twitter login api follow the steps below.

● Go to https://developer.twitter.com/en/apps
● Click on Create An App.
● Fill in your application details.
● The callback URL will be https://example.com/social-login/twitter/callback
● After creating the app follow their steps to get client Id & client secret.
● Now go to the Shop admin Settings -> Social media logins and set the Client ID and
Client Secret in Twitter Login Credential & turn on activation switch.
● Click on Save.

61. How to configure Facebook pixel?

Answer:

Login to your admin panel

● Then go to left navigation bar and click Settings > Third Party Settings
● Turn on the switch of facebook pixel
● Then fill the field with Pixel ID.
● For getting your pixel id please follow the steps
○ Log in to Facebook and go to your Ads Manager account.
○ Open the Navigation Bar and select Events Manager.
○ Here you’ll find your pixel id.
62. How to configure Facebook Chat?

Answer:

● Login admin panel and go Settings > Third Party Settings

● Enable Facebook chat and insert page ID.
● Now reload the homepage.That's it.

63. How to configure Google analytics?

Answer:

To configure google analytics follow the procedure mentioned below:

● Go to admin panel & click Settings > Third Party Settings
● Scroll down to Google Analytics Setting section
● Click turn on the switch of Google Analytics
● Then fill the field with Tracking ID and click save.
○ For getting your tracking id please follow the steps
○ Log in to the analytics dashboard and Admin > Property Column > Tracking Info >
Tracking Code.

64. How to create a staff role with permission?

Answer:

To create a staff role follow the procedure mentioned below:

● Go to admin panel Staffs > Roles
● Click Add New Role button
● Input role name. eg.(Manager)
● Turn on the switch of sections & actions of which you want to give access for those role
users.
● Finally click save for creating this role.

65. How to create a staff with a role?

Answer:

To create a staff role follow the procedure mentioned below:

● Go to admin panel Staffs > All staffs
● Click Add New Staff
 ● Input Name, email, phone, password & role for this staff.
● And click the save button for creating this staff.

66. How to configure the Amazon S3 file system?

Answer:

To use amazon s3 file system follow the procedure mentioned below:

1. Firstly, login into the AWS dashboard. And select the s3 service from the services list.
2. Then click the Create bucket button.
- Input your bucket name, AWS Region
- Click create bucket button to create bucket
3. Search iAm User from the top search bar. And go to the user list.
- Create add users
- Input user name and select Access key - Programmatic access
- Click next: permissions
- Click Attach existing policies directly tab
- Search from policies list with “AmazonS3FullAccess”
- Select AmazonS3FullAccess
- Click Next: Tags
- Click Next: Review
- Click Create User
- You’ll find AWS_ACCESS_KEY_ID & AWS_SECRET_ACCESS_KEY
- Copy these id & key
4. Now you need to make your bucket public & generate a policy for accessing.
- Go to your bucket page and go to permission tab
- Scroll down to Block public access (bucket settings) and click edit.
- Uncheck Block all public access and click save changes. A confirm dialog will be
opened. Type confirm and click confirm
- Then Scroll down to Bucket policy and create edit
- Click policy generator button
- A new tab will be opened.
- Select s3 bucket policy from Select Type of Policy
- Select Allow in Effect option
- Input * in Principal field
- Select GetObject in Actions dropdown
- Input arn:aws:s3:::bucket_name/* in Amazon Resource Name (ARN)
 - Replace bucket_name with your bucket name in Amazon Resource Name (ARN)
- Click add statement
- Click generate policy
- A dialog will be opened with a policy code. Copy that code & go to the previous
tab.
- Input copied code in bucket policy and click save changes
5. Go to you the shop admin panel > settings > File System Configuration
6. Input those id and key in AWS_ACCESS_KEY_ID & AWS_SECRET_ACCESS_KEY field
7. Input your bucket name in AWS_BUCKET field
8. For AWS_DEFAULT_REGION go to your bucket list and check url(check below screenshot)
& input that in AWS_DEFAULT_REGION field
9. And input AWS_URL like this format
https://bucket_name.s3.default_region.amazonaws.com
10. And save these information & enable S3 File System Activation.

67. How to migrate existing uploaded files to s3?

Answer:

To migrate to amazon s3 file system follow the procedure mentioned below:

● Download all files from the public/uploads folder.
● Create a folder named uploads in the s3 bucket.
● Upload all downloaded files to the uploads folder of s3 bucket.

68. How to configure payment methods?

Answer :

To configure payment methods follow the steps,

a) Log in to the admin panel.
b) From the navigation, go to Settings -> Payment Methods.
c) Switch on by clicking the switchery of the methods which you want to activate.
d) Insert necessary Information of the methods.
 i) Cash Payment - Switch on or off to an active cash payment system.
ii) Paypal - Insert the paypal client ID, Client secret and switch off the sandbox
mode(which for demo transactions). Then click on save.
iii) Stripe - Insert the stripe key, stripe secret which you will get from your stripe
account and switch off the sandbox mode(which for demo transactions).Then
click on save.
iv) Paystack - Insert the public key, secret key, merchant email which you will get
from your paystack account. Then click on save. Set paystack callback URL on
the paystack dashboard. The callback URL -
https://domain.com/payment/paystack/callback
v) SSlCommerz - Insert the SSLCZ store ID, SSLCZ store password and switch off
the sandbox mode. Then click on save.
vi) Flutterwave - Insert the Flutterwave public key, Flutterwave Secret key,
Flutterwave Encryption key And click on Save
vii) Razorpay - Insert the Razorpay key, Razorpay secret which you will get from your
razorpay account. Then click on save.
viii) Paytm - Insert the Paytm merchant id, Paytm merchant key which you will get
from your paytm account. Then click on save.

69. How to configure the login/registration option/ otp / sms gateway?

Answer :

Follow the steps:

 1. Login to your admin panel
2. From the navigation, go to Settings > OTP Settings.
3. Here you can select in which way a customer can login/registration and send OTP
verification code.
4. You need to configure any sms gateway if you want to use phone number verification.

70. How to add a blog category?

Answer:

From the admin panel go to Blog > Blog Categories.

● Add the Blog Category Name.
● Then click on the save button.
71. How to add a Blog?

Answer:

From the admin panel go to Blog > All Blog.

● Click on “Add new Blog Post” Then fill up the blog information.
❖ Blog Title.
❖ Category.
❖ Slug.
❖ Banner.
❖ Short Description,
❖ Full description.
❖ Meta Title
❖ Meta Description
❖ Meta image.
❖ Meta Keywords.
● Then save.

72. What is Club point?

Answer:

Club point is a feature that gives some reward points to customers after purchasing any product.
Customers can convert those points into a wallet.
73. How to configure the club point?

Answer:

To configure club point you need to follow the below steps:

● First Login into the Admin panel And activate the Wallet Option from Settings > general
Settings and enable wallet system activation.

● From the admin panel go to Club Point System > Club Point Configurations
● Fill up the form with a point-to-wallet money conversion rate and Click on Save.

74. How to set points for products?

Answer:

You can set the points for the products in three differents ways:
Set Point for Product Within a Range:
● Log in to your admin panel and go to Set point for product from Club Point System > Club
Point Configurations.
● You will get a form on the right side of that page.
● You need to put Set Point for multiple products, min price, max price, And click on save.
(Set any specific point for those products that are between Min-price and Max-price.
Min-price should be less than Max-price)

Set Point for all Products:

● Log in to your admin panel and go to Set point for product from Club Point System > Club
Point Configurations.
● You will get a form on the right side of that page.
● Set Point For 1.00$ and Click on Save.
Set points for individual products:
● Log in to your admin panel and go to product > Inhouse products > Add new products.
● Fill up all information about the product and also you can set the club point.

Also you can edit club point and put the new club point value, by following the below procedure:
● Log in to your admin panel and go to Set point for product from Club Point System > Club
Point Configurations.
● You will get all the products on that page.
● Edit the product from this page by clicking the edit action.
● Set points for that product using a form and click on Save.
**Admin also can edit the club point from the product page’s edit option.
75. How to earn points?

Answer:

When any customer visits your website he/she will find the points in each product’s box. To earn
that point he/she needs to purchase that product. Whenever he/she purchases the product,
he/she will get the point.
76. How can one see his earning points log?

Answer:

To see the earning points log, user needs to follow the steps:
● First of all the user needs to log into his/her panel.
● Then he/she needs to go to the earning points menu from the left side navbar.
● He/she can see the full earning log history and point converted rate.
77. How to convert the points?

Answer:

To convert the points the user needs to follow the below steps:
● First of all the user needs to log into his/her panel.
● Then he/she needs to go to the Earning Points menu from the left side navbar.
● He/she will get the full earning log history and a convert button.
● He/she needs to click on the Convert Now Button and points will be converted into wallet
money.
** Orders have to be paid for converting the points to wallet money.
78. How to use the converted points?

Answer:

After converting the points, money will be stored in the user's wallet. The user can use that wallet
money when he/she goes to purchase some products.

79. How to configure an offline payment system?

Answer:

Go to the Admin panel and follow the procedure given below:

● First, go to Offline Payment System > Manual Payment Methods
● Now click on Add New Payment Method
● Insert the information of Manual Payment and click on Save
 When the seller purchases any package admin needs to approve this request. For approving a
seller offline payment request, the admin needs to follow the below procedure:
● Login as an admin
● go to Offline Payment System > Offline Seller Package Payments
● And enable the approval switch

80. How can a seller purchase any package?

Answer:

Follow the procedure given below:

● First, go to the Seller panel
● Click on packages from the left navbar
 ● Here seller can see all the packages, now seller has to click on Purchase Package
● Now, select the payment type

81. How to set the minimum amount for a seller withdrawal request?

Answer:

Go to the Admin panel and follow the procedure given below:

● First, go to the Admin Panel.
● Click on the Settings.
● Then click on the General Settings.
● Enter the minimum amount.
● Click on the update button.

82. How can a customer give a review?

Answer:

Go to the Customer panel and follow the procedure given below:

● Log in to the Customer Panel.
● Click on the Purchase History
● If the product is paid and delivered then a customer can give a review for this product.
● Click on any product’s view details
● Here you will find the write a review option. Click on Write a Review. You can also choose
any product image by clicking on choose file.
● Now, click on the Submit button.
83. How can delivery boy see his assign list?
Answer:
Follow the below procedure:
● Login as a delivery boy. (url: http://testshop.activeitzone.com/delivery-boy/login)
● Go to Assigned Delivery
● Here delivery boy can see the list of assigned order. From here delivery boy can cancel
any order or accept any order by enable pickup switch