5 (Excellent) 4 (Good) 3 (Acceptable) 2 (Poor) 1 (Very Poor)

QA Process Audit Check Sheet ・Exceeding the ・Achieving the ・Almost achieving the ・Not achieving the ・Not achieving the
required level. required level. required level. required level. required level.
1. Analysis of Quality Defect in Production Parts ・Analyzing and ・Performance: 80% or ・Performance: 60% or ・Performance: 30% or ・Performance: less
improving performance more. more to less than 80%. more to less than 60%. than 30%.
Fill in 5-point scale
No. Evaluation Item Score
Questionnaire Required Level Evaluated Result (Record) Point Allotment
Category Item IATF Standard Score for the group

1 Analysis of 1) Target Management 6.2.2.1 Quality objectives and How are main quality targets (annual), improvement plan and progress Progress is managed aiming at customer's targets as our targets.
Customer Quality planning to achieve them - management controlled? Interested parties and their relevant requirements are defined within the target, and 5
Information supplemental they are considered.

2) Information Analysis 9.1.3 Analysis and evaluation Is the analyzing method concerning field claims standardized? (1) Managed using pareto diagram, etc.
(Characteristics of defect, claim, etc.) (2) System for recovering defective products is established. 5

3) Problem Analysis 10.2.3 Problem solving Is guideline for cause analysis concerning field claims and customer line (1) A guideline for cause analysis is in place and shared between groups.
claim standardized? (2) The approaches are defined.
(3) Customer-defined approaches are carried out. 5
(4) Verification of the effectiveness
Lowest
4) Recurrence Prevention 10.2 Nonconformity and Is strategy that links analysis results of defective products with recurrence (1) Recurrence prevention - 8D is implemented and a system for horizontal score
corrective action prevention established? deployment to new products and other processes exists. (No occurrence of the in the
same symptom) 5 group=
(2) A list of past troubles has been created and utilized. Evaluation
(3) Risk analysis has been updated. Score
5) Progress Management of 10.2.6 Customer complaints and Is progress management implemented regarding defect observations and Progress control sheets have been created, follow up on timely response is
Individual Defect field failure test analysis investigation requests? Is follow up system for delays established? implemented by quality meeting, etc. to ensure no delay. 5

Specific 6)Specific Requirements from 4.3.2 Customer-specific Are customer specific requirements (quality manual provided by customer, Customer specific requirements have been updated to the latest, with a system in
Requirements Customer requirements etc.) controlled and the environment is ready for its operation? which personnel can access to the content as required. 5
from Customer

Are customer specific requirements surely implemented? Quality activity before manufacturing or quality improvement activity after mass
production, etc. are implemented as requested by customer. 5

2. Quality Assurance of Mass Production Parts

1 Change Control 1) Process Change 8.5.6 Control of changes Are procedures for changing process/plant (work flow, control standards, (1) Definition of process change is determined, standardized and operable. Also,
etc.) established and operated? standards are documented.
(2) The documented approval request for mass production has been submitted and
approved without omissions.
(3) Comparison of quality before and after change is implemented. (Including early
stage variation control)
(4) Evidence of risk analysis 5
(5) The documented list of alternate process controls, including the primary and
back-up methods.
(6) Standard work instructions and traceability of alternate methods are maintained.
Lowest
score
in the
In case of change made by stopping production line, are there standards Preparations before change such as securing inventory to eliminate potential risk group=
for action planning at the time of an anomaly, such as inventory shortage, after change have been done. 5 Evaluation
quality defect, equipment failure? ・Change schedule sheet containing stockpile, etc. Score
2) Design Change 8.3.6 Design and development Are procedures for design (product) change (work flow, control standards, (1) Definition of design change is determined, standardized and operable.
changes etc.) established and operated? (Is change request method to Design dept. appropriate?)
(2) Required tests for quality characteristics are performed and verified.
(3) Comparison of quality between before and after change is implemented. 5
(4) Documented information is available, including approval.

3) 4M Change Point 8.5.6 Control of changes Is Change in 4M controlled？ The system for detecting changes in 4M in daily manufacturing process is
established. 5

2 Control of 4) Control of Receiving Process 8.6.4 Verification and Is the packaging determined through consultation with the supplier not to The system for determining and periodically reconsidering packaging through
Purchased Parts of Materials, Parts acceptance of conformity impair quality? consultation with the supplier not to impair quality is established. 5
of externally provided
products and services
Are check items inspected according to the control plan in the receiving (1) Check items set forth in the control plan are inspected and recorded. Indication
process with the inspection record retained? of check results on accepted parts is made in the internal laboratory, etc.
Is the capability study available from the supplier that does not conduct (2) Statistical data provided by the supplier 5
inspection?
Lowest
score
8.7 Control of nonconforming In case of non-conformity found in the inspection results (including In case of non-conformity, the feedback is immediately provided to the supplier with in the
outputs suspicious parts), is the feedback provided to the supplier? the system established to separate such products to not to use them. 5 group=
Evaluation
8.5.4 Preservation Is the preservation area of materials determined and managed not to Accepted materials are stored at specified area and managed by identification so Score
impair the quality? that quality is maintained.
Is the status checked periodically? (Is the system for parts with specific preservation conditions and term of validity 5
appropriate?)

Is the principle of first-in, first-out observed? The principle of first-in, first-out is standardized and operable.
5

Hitachi Astemo, Ltd. (SASG)N31-01A: D-2

 No. Evaluation Item Score
Questionnaire Required Level Evaluated Result (Record) Point Allotment
Category Item IATF Standard Score for the group

3 Daily Check, 5) Daily Check Standards 8.5.1.3 Verification of job set-ups Is the check sheet based on the check standards (procedures) provided? (1) The check standards are provided and the check sheet is recorded and retained.
Equipment (FF Check)
Condition Control (2) Irregularity handling can be entered in the records of inspection and it is
operable. 5

Is the check record duly signed by checker and supervisor? Records of inspection are confirmed without omission and results of actions against
irregularity is supported by judgment of the supervisor. 5
Lowest
score
In case of change in setup, is it confirmed if the setup is correctly (1) When setup is changed, there is a system in place to verify if parts, jig,
in the
performed? equipment conditions, etc. are appropriate.
group=
Also, the setup information is documented. (Comparison of of first piece produced to
Evaluation
last piece produced, results of setup, etc.)
Score
(2) Critical processes in position accuracy such as welding process provides 5
preventive devices of dislocation for equipment or work. <Technology Transfer of
past critical defects: See (QA Div.) 2011-No. 0501>

6) Equipment Criteria Control 8.5.1 Control of production and Is the equipment criteria control carried out based on the control plan? The control plan is placed on the side of an operator and process condition
service provision (parameters for equipment criteria) is checked and recorded according to the 5
Control Plan.

4 Control Plan, 7) Control Plan 8.5.1.1 Control plan The latest adopted drawing and control plan and/or work instructions are (1) The control plan in use is prepared based on the latest drawing and any
Work Instructions consistent? modification due to corrective actions (lessons learned) has been recorded in
history.
(2) Control plan and work instructions are consistent. 5

Does the control plan thoroughly include all processes from receiving The numbers of process flow charts and control plan are consistent and actual work
materials to the finished product? in each process is aligned. It covers complete processes from receiving to shipment. 5
(including rework process, etc.)

Does the control plan thoroughly describe the requirements of customers The customers' signs of specific characteristics, etc. are described without omission.
(or equivalent)? 5 Lowest
score
in the
10.2.4 Error-proofing Does the control plan describe the process setting of the error-proofing The system to set error-proofing for securing quality is provided based on P-FMEA,
group=
device? Is the definition of error-proofing device setting standardized? QFD, etc. and the control plan reflects control items from P-FMEA.
Evaluation
Is there a documented procedure that describes the use of error-proofing 5 Score
methodologies?

8) Work Instructions 8.5.1.2 Standardised work - Do the work instructions describe important points for securing quality? (1) The sensory inspection provides contrivance to minimize judgement variations
operator instructions and between inspectors.
visual standards Are the work instructions understood by the personnel who need them? (boundary samples, regular evaluation of judgement results, etc.)
(language) (2) Work Instructions are always displayed at the workplace and visible to operators, 5
Do the work instructions include rules for safety? and they are understood by the operators.

9.1.1.1 Monitoring and Do operators perform work as instructed in work instructions? (1) Operators perform according to work instructions (Procedure, tact, etc.)
measurement of (Confirm by work instructions) (2) The supervisor observes operation once a month. 5
manufacturing processes

5 Utilization of 9) Utilization of Statistical Method 9.1.1.2 Identification of statistical Is the system to control process capacity and daily quality by using SPC (1) Items to perform SPC are defined and necessary items are performed. Lowest
Statistical Method tools sheet in place? (2) Irregularities are defined in the SPC sheet and utilized for prevention of issues, score
including reaction plans. in the
(3) Operators are instructed about the control purpose of SPC sheet, usage of 5
group=
control drawings and methods, and the operators understand them well. Evaluation
Score
6 Education, 10) Education of Operators 7.2.2 Competence - on-the-job Do the standards of the education and training of operators (procedures) (1) Education and training are given as planned and skill levels are evaluated and
Training training document items of [Operation based on Work Instructions, Handling of recorded.
Con-conformity, Handling of Measuring Equipment, Matters to be followed (2) There are standards to evaluate the skills of newly assigned operators before
in Control Plan, Record of Education, Handling of Irregularity, Laws and being engaged in the regular operation.
Regulations] and are operated? (3) Product quality is confirmed when a newly assigned or assisting operator starts Lowest
5
Are operators aware of the implications of not conforming with the quality operation. score
management system requirements? (4) Retraining is implemented and to an operator who has a break from the work in the
and is recorded. group=
Evaluation
Score
Is the system in which only qualified operators perform work in the line for The system is in place to qualify operators concerning special characteristics or
which qualification is required established? special process, internal auditors, internal calibrators, etc. 5
Are operators informed about the consequences of nonconformity?

Hitachi Astemo, Ltd. (SASG)N31-01A: D-2

 No. Evaluation Item Score
Questionnaire Required Level Evaluated Result (Record) Point Allotment
Category Item IATF Standard Score for the group

7 Status of Test, 11) Control of Shipment Process 9.1.1.1 Monitoring and Is inspection carried out and recorded as planned in the control plan? Inspection is carried out according to the control plan. Quality records are confirmed
Inspection measurement of Are processes capable and stable when SPC is required? by the signature of a supervisor. 5
manufacturing processes A corrective action plan is provided for the process that is unstable or not capable.

8.6.6 Acceptance criteria Are judgement criteria clarified by numerical values, boundary samples, Boundary samples are stored and maintained to not to loose the judgement.
etc.? Are they properly stored? Example: No dust on the appearance samples or they are in a dust free 5
environment.

8.5.1.3 Verification of job set-ups Is the system for recording data of the first product before operation start Inspection standards are provided and quality results are recorded at an appropriate
and at the time of setup in place? frequency. 5
Records are confirmed by the signature of a supervisor.

9.1.1.1 Monitoring and Are the inspection standards provided for measuring instruments (1) Inspection standards are provided and inspection records are retained for a
measurement of (equipment) and are results recorded? defined period.
manufacturing processes (2) Standards of actions for no pass in the inspection at the start of operation are in
place, as well as a system to evaluate the effectiveness of judgement results in the 5
past.

Lowest
7.1.4 Environment for the Is the inspection area in an appropriate condition for inspection (luminosity, The environment of an inspection area is considered so that it will not affect score
operation of processes noise, space, etc.)? judgement. in the
Example: Rules of background noise at noise measuring area / Temperature control group=
of products whose characteristics are largely affected by temperature / Luminosity of 5 Evaluation
appearance inspection area / State of cleanliness and repair Score

12) Control of Shipment Process 8.5.2 Identification and Do stored/delivered products clearly indicate certification of inspection and (1) Products that passed the inspection are identified. The certificate is at a visible
(Shipment packaging) traceability pass? location and designed not to be extinguished.
Are traceability plans well-organized for each product? (2) Stock area of products less than unit quantity is specified and mixture is
prevented by the indication of a product type. The system for first-in, first-out is also
implemented.
(3) The system to prevent mixture with wrong products is in place. (Ex: A container
molded in the shape of a product) 5
(4) Traceability plans are well-organized to define internal, customer, and regulatory
traceability requirements for each product.

8.5.4.1 Preservation - Is the shipped packaging (including temporary one) verified, standardized (1) Packaging is agreed with customers in the form of packing specifications.
supplemental and operated to not to impair the quality? (2) Packaging is designed so as not to be contaminated and their stock area is 5
maintained with 5S(Sort, Set in order, Shine, Standardize, Sustain).

8 Handling, Storing, 13) Storing (Warehouse, 8.5.4 Preservation Is storing location defined and followed (in warehouse or intermediate (1) Products are stored at the specified place and controlled within set height of
Packing Depository) depository)? piling.
(2) Products are stored at the storing area taking account of an environment so that 5
their quality is not harmed.

8.5.4 Preservation Does the layout allow first-in, first-out? (1) Standards of First-in, First-out are available and well operated.
7.1.4.1 Environment for the (2) It is controlled by product lot and when they are used is tracked. Lowest
operation of processes - (3) The system enabling first-in and first-out is in place for receiving/delivery process score
5
supplemental (roller conveyer, etc.) in the
group=
Evaluation
8.5.4 Preservation Is the system to protect intermediate inventory from damage in place and (1) Products are protected from any damage such as contamination with 5S, etc. Score
operated? (2) Packing is designed to not to sustain damages from vibration during 5
transportation.

Is the system to prevent wrong products from mingling provided? No similar products are stocked in the vicinity. No products drop out by vibration
during transportation. 5

9 Control of Test, 14) Calibration of Instruments 7.1.5.2.1 Calibration/verification Are periodical inspection and calibration carried out as planned pursuant to (1) Annual plans are scheduled based on the standards for equipment inspection
Measurement & records standards? and progressing as scheduled.
Test Equipment (2) The effective term of calibration is indicated on equipment.
5
(3) There is a documented process for calibration/verification records.

8.5.1.6 Management of production Is inspection or exchange of jigs, tools and blades of equipment carried (1) Procedures and schedule for inspection or exchange of jigs and tools are
tooling and manufacturing, out based on standards (procedures) and recorded? provided, implemented and recorded.
test, inspection tooling and (2) The system for recording quality results after exchange is in place. 5
equipment (3) Identification number of customer-owned tools and ownership information

7.1.5.2.1 Calibration/verification Is the periodical calibration of gauge and measuring instruments carried (1) Annual plan is scheduled based on the measuring Instruments Inspection
records out as planned? Standards and is progressing as scheduled.
Has all external calibration been completed by the laboratory that is (2) The effective term of calibration is indicated on applicable equipment.
accredited to ISO 17025? (3) Procedures for validity assessment of past measured results are clarified when
5
Does the certificate of calibration include the accreditation mark? calibration is not acceptable.
(4) The laboratory is accredited to ISO 17025 with the ILC mark.

7.1.5.2.1 Calibration/verification Is there a three tools set of calibration records for measuring instruments The three tools set of measuring instruments for newly procured/renewed
records (measuring equipment, standard equipment)? instruments is provided. 5
(Traceability Chart, Calibration Certificate, Inspection Result Sheet)

7.1.5.3.1 Internal laboratory Are all tests and calibration included in the documented laboratory scope? There is a document that defines the laboratory scope. Lowest
Is the system to qualify internal calibration personnel through education Calibration personnel is knowledgeable equal to or better than such as Grade 2 of score
provided? Machine Inspection national trade certification (acceptable by the rules of internal in the
5
education), continuously educated and qualified. group=
Evaluation
Score
7.1.5.2.1 Calibration/verification Are measuring instruments used on a daily basis inspected and recorded Standards for daily inspection are provided and results of inspection are recorded.
records as an assurance? 5

15) Assurance of Process 7.1.5 Monitoring and measuring Are measuring instruments, jigs and tools used in process maintained in Their storage location is set and maintained so that no dust or dirt affects their
resources the conditions where accuracy is not affected? accuracy. 5

Hitachi Astemo, Ltd. (SASG)N31-01A: D-2

 Lowest
score
in the
group=
Evaluation
Score

No. Evaluation Item Score

Questionnaire Required Level Evaluated Result (Record) Point Allotment
Category Item IATF Standard Score for the group

8.5.1 Control of production and Is the monitoring system to detect a process skip installed for the entire Error-proofing devices, etc. to detect a process skip are installed in each process,
service provision process ? including the final appearance inspection process.
8.5.2 Identification and
traceability <Added the following from case examples of KAKOTORA (past failure)>
10.2.4 Error-proofing (1) If the dynamic management system and the like is introduced, the equipment
has product's individual information (inspection results of each process; and
passage information), and OK/NG information is retrieved. A system is established
in which non-conforming products are not shipped. 5
(2) The above-mentioned system is configured with a password, and is accessible
to only limited operators other than manufacturing operators.

Hitachi Astemo, Ltd. (SASG)N31-01A: D-2

 No. Evaluation Item Score
Questionnaire Required Level Evaluated Result (Record) Point Allotment
Category Item IATF Standard Score for the group

10 5S, Control of 16) 5S 7.1.4.1 Environment for the Are the evaluation standards for 5S provided and operated? Evaluation standards for 5S are provided and cleanness is periodically evaluated
Contaminants operation of processes - based on the standards. (Evaluator shall be a person from other than the 5
supplemental implementing department)

Are inside and outside of processes to be daily cleaned? (Non-operating (1) Implementation guidelines for 5S are provided and cleaning is carried out at the
area) specified frequency on a daily basis. 5 Lowest
(2) No dropping (part) is on the floor.
score
in the
17) Warranty Level Concerning 8.5.4 Preservation How are products in-process controlled? (1) There is a mechanism that indicates the status of work in process and prevents group=
Contamination them from skipping a process. Evaluation
(2) They are controlled by protection cover so as not to be affected from 5
Score
contamination, etc.

Aren't products affected by dust, dirt or powered metal on the line or on the (1) Contamination Control rules are provided and cleaned at the frequency specified
floor? (within operation area) on a daily basis. 5
(2) No dropping (part) is on the floor.

11 Control of Non- 18) Standards of Non-conformity 8.7 Control of nonconforming Is the system to handle non-conforming products according to standards of Standards of non-conformity control are provided and non-conforming products are
conformance Control outputs non-conforming products in place? controlled based thereon (Operators are instructed through training and aware of 5
the method.)

19) Deposition and Reuse of 8.7.1.7 Nonconforming product Is disposition of non-conforming products standardized so that they are Defective or scrap parts are defined and are decided to be handled based on non-
Non-conforming Products disposition rendered unusable? conforming level. 5
The procedure is established to render non-conforming products unusable.

8.7.1.4 Control of reworked Are the rework instructions easy to understand for operators to read at The rework instructions provides explanation so that causes are identified through
product their workplace and to make use of them? FTA, etc., and rework can be done for the causes. The work area is maintained and
Is rework described in the control plan? Has its risk assessment been can be used right away. (Identification of reworked products from finished products,
5 Lowest
completed? etc.)
Rework is described in the control plan and PFMEA, or other risk analysis. score
in the
group=
8.7.1.4 Control of reworked Is the system to assure repaired or reworked products in place? (1) The process for repaired or rework products to be load in is specified. Any
Evaluation
8.7.1.5 product product excluded by error-proofing or inspection process is loaded in a process that
Score
Control of repaired product can be reconfirmed. (reconfirmation on areas other than those reworked to check
overlooked area, etc.) 5
(2) Rework instructions indicate reinspection guidelines and they are followed.

20) Prevention of Mixture of Non- How is prevention of contamination of non-conforming products (1) Non-conforming products are placed at the stock area (or container) of non-
Conforming Products standardized? conforming products and separated so that they will not be used.
(2) The system where non-conforming products are controlled in quantity with
traceability in place. 5
(3) There is a rule that non-conforming products shall be identified.

12 Handling of 21) Handling of Irregularity 8.7.1.3 Control of suspect product Is irregularity of a product defined and are corrective actions carried out (1) The definition of irregularity of a product (product being suspected whether
Irregularity upon occurrence and recorded? acceptable or non-conforming) is specified and corrective actions upon occurrence 5
is standardized and operated.

Is handling of dropped products or trial shot products determined and (1) Any dropped product is immediately picked up and disposed as a waste or
controlled? scrap. 5
(2) Trial shot product is put into a separate container as a system so that it will not Lowest
be mixed with acceptable products. score
How is the prevention of dropping of products approached? A system is in place in which, by perceiving the dropping as an irregularity, the in the
cause of an occurrence is identified and countermeasure is taken. group=
5 Evaluation
Score
8.5.2 Identification and How are the product warranted upon occurrence of irregularity? (1) When irregularity is found, conformity of quality of products produced before
traceability perception is verified through immediate retrospective confirmation.
(2) When irregularity is perceived but its coverage cannot be identified or irregular 5
products may have flown out, there are standards for quick communication to the
customer.
13 Special 22) Special Characteristics 8.2.3.1.2 Customer-designated Is the ID mark for special characteristics flawlessly mentioned or indicated The special characteristics shall be identified in the control plan, FMEA, work
Characteristics * 8.3.3.3 special characteristics in the control plan, FMEA, work instructions and equipment pursuant to instructions and equipment and is clearly indicated. 5
Special characteristics drawings?

Is there a hardware system in place to warrant the value of special (1) The error-proofing device with interlock function precludes operations unless
characteristics and is it verified? (Error-proofing, etc.) non-conformity is accurately eliminated and corrective measures are taken.
(2) The standards for the warranty of special characteristics are created with 5
warranty level determined based on their evaluation and controlled.

Is it evaluated that the variations are not only within controlled boundary (1) The standards of items to be controlled using SPC sheet, etc. are created and
but also stable to maintain process capacity using control drawing, etc.? activities to prove the stability of process capacity are implemented. 5
(2) The process capability index is controlled to immediately find out if Cpk≧1.33 is
secured.
Are the standards for actions at occurrence of non-conforming product (1) The standards for handling non-conformity are provided and operators are fully
itemized? aware of them.
(2) The system is in place in which occurrence of non-conformity is surely recorded 5
and operated. Lowest
Are all requesting forms kept and retained? (1) The records whereby the forms of customer requirements and quality certificate score
Is there a documented symbol conversion table available that describes can be retrospectively proved are available and controlled. in the
the customer's and the organization's special characteristics? (2) The retention term is mentioned in the standards so any documents are retained group=
for the required time by the customer or by the internal rules. Evaluation
5 Score
(3) If required,the symbol conversion table is available for all customer-specified
special characteristics.

Can the rework product be distinguished in the form of a final product and The description of the identification, the portion and the lot information of reworked
is it recorded? products are recorded in detail. 5

* Special Does indication of serial number, etc. conform to requirements? Indications mentioned in drawings, etc. are clear and easy to read, evaluated on a
Characteristics daily basis and recorded. 5
include vital
critical
characteristics.

Hitachi Astemo, Ltd. (SASG)N31-01A: D-2

 Evaluation
Score

No. * Special Evaluation Item Score

Characteristics Questionnaire Required Level Evaluated Result (Record) Point Allotment
include vital
Category Item IATF Standard Score for the group
critical
characteristics. 7.2.2 Competence - on-the-job Is training given to operators to be engaged in operation and is Learning records and qualification system are available with updating education
training qualification given to them and is such training recorded? annually given and recorded.
Does such training include customer requirements training? Training includes customer requirements training. 5
Are operators aware of the consequences of nonconformity?

Hitachi Astemo, Ltd. (SASG)N31-01A: D-2

 No. Evaluation Item Score
Questionnaire Required Level Evaluated Result (Record) Point Allotment
Category Item IATF Standard Score for the group

14 Identification of 23) Traceability 8.5.2 Identification and Are critical safety parts, statutory parts and products required by customer They are controlled based on the "individual request" from customer or the internal
Product, traceability managed by lot throughout all processes (materials, machining, assembly, "lot management." 5
Traceability shipment)? Are their records retained for the defined period?
Lowest
score
Are lot numbers, mold numbers, dates of manufacture, inspection and They are controlled based on the "individual request" from customer or the internal
in the
shipment and quantity recorded? "lot management." 5 group=
Evaluation
Score
Is the lot number defined and controlled? The standards for lot control and operation standards are available and operated.
5

15 Continuous 24) Workplace Improvement 10.3 Continual improvement What initiative is implemented as daily improvement activities for quality There are daily meetings held between not only concerned departments but also
Improvement enhancement? held cross-functionally. Effective improvement has been progressing day by day 5
and target has been attained.

25) Attainment of Reduction What initiative is implemented and have process failures been reduced? ・Contents of failures have been statistically analyzed and activities are properly Lowest
Target for Process Failure prioritized and implemented with no temporizing. score
・Hardware measures (design change, error-proofing, etc.) against process failure 5 in the
have been taken and activities for preventing recurrence are taking place. group=
Evaluation
10.2.3 Problem solving Are non-conforming products in process analyzed according to the (1) There are means to identify the cause of non-conforming products before rework Score
9.1.3 Analysis and evaluation procedures? and procedures to eliminate the root cause are available.
(2) The countermeasure is applied to similar processes. 5
(3) The countermeasure is evaluated for the continuing effectiveness.

16 Special Process 26) Special Process 8.3.5.2 Manufacturing process (1) Do definitions for special processes cover relevant processes without (1) Processes of heat treatment, plating, coating, welding and soldering are defined
design output fault? as special processes and requirements are managed.
(2) Is the ID mark of special process mentioned or indicated in the (2) Indication of special process is easy to read in the control plan, work instructions,
8.5.1 Control of production and control plan, work instructions, inspection scheme sheet and equipment and processes. 5
service provision equipment without fault?

Have equipment, operation conditions, procedures and methods been (1) The process design sheet is created and operation conditions and jig and tool
approved? control are clarified.
(2) The process review between departments concerned (Design, Manufacturing, 5
QA,
Production Engineering and Purchasing) has been held by the Manufacturing
Are special processes evaluated that the variations are not only within Div.
(1) The standards of items to be controlled using SPC sheet, etc. are created and
controlled boundary but also stable to maintain process capacity using activities to prove the stability of process capacity are implemented. Lowest
control drawing, etc.? (2) For the special processes, the process capability index is controlled to 5 score
immediately find out if Cpk≧1.33 is secured. in the
group=
Are the standards for actions at occurrence of non-conforming product in a (1) The standards for handling non-conformity in special processes are provided Evaluation
special process itemized? and operators are fully aware of them. Score
(2) The system is in place in which occurrence of non-conformity in special 5
processes is surely recorded and operated.

Are all requesting forms for controlled parts of special processes kept and (1) The records whereby the forms of customer requirements and quality certificate
retained? can be retrospectively proved are available and controlled.
(2) The retention term is mentioned in the standards so any documents are retained 5
for the required time by the customer or by the internal rules.

7.2.2 Competence - on-the-job Is training given to operators to be engaged in operation of special Learning records and qualification system are available with updating education
training processes and is qualification given to them and is such training recorded? annually given and recorded. 5

3. Supplier Control

1 1) Awarding 1) Creation of Standards 8.4.1.2 Supplier selection process Are the standards for awarding and assessing new suppliers provided? Suppliers' financial status, quality system and quality control capacity have been
Suppliers and assessed. 5
Management
Method Are the Quality Assurance Standards (including control plan, process Quality assurance agreements are concluded with suppliers based on customer
change, first product control, non-conforming control, etc.) furnished to requirements. 5
suppliers? Are contracts concluded with them?

2 2) Auditing and 2) Quality Performance 8.4.2.4 Supplier monitoring Has quality performance of suppliers been assessed? Are improvement Quality performance is annually and monthly controlled and suppliers are directed Lowest
Directing Plans of activities carried out? by setting the control level. (Instructions for strengthening quality control to the worst score
5
Suppliers supplier, etc.) in the
group=
3) Directing Plan 8.4.2.4.1 Second-party audits Are the standards for auditing and directing plans provided and operated? The audit standards are provided and assistance to quality improvement of Evaluation
Are auditors qualified according to customer requirements? suppliers is annually carried out and improvement has been achieved. Score
5

3 3) Information 4) Change Control 8.5.6 Control of changes How is information of changes in suppliers acquired? Is there any system (1) The provision of change control in the contracts with suppliers is available so
Management of in place for acquiring information? that information on any change shall be communicated.
Changes by (2) Quality records of changed products (reliability tests, dimensions, etc.) has been 5
Suppliers submitted and proposed change is made after approval.

Hitachi Astemo, Ltd. (SASG)N31-01A: D-2

 No. Evaluation Item Score
Questionnaire Required Level Evaluated Result (Record) Point Allotment
Category Item IATF Standard Score for the group

4. Traceability Diagnosis (Traceability Diagnosis Check Sheet)

1 Traceability Diagnosis 8.5.2 Identification and Test whether or not retroactive sorting of the lot of a subject part can be (1) The lot can be identified within 2 hours.
traceability achieved within defined time. (Selected part at audit) (2) Quantity including production or shipment volume can be identified. 5

5. Product Inspection (Product Inspection Check Sheet)

1 Verification of Characteristics Required for Product 8.6.2 Layout inspection and Verify characteristics and functions based on drawings and inspection Smaller deviation in measurement results in comparison with daily data.
Lowest
functional testing standards. 5 score
in the
group=
Are product audit and inspection on layout periodically carried out? Plans are created with the applicable types of products and the date of
Evaluation
implementation. 5
Score
Reduction Items ・No instruction or manual for measurement
(Measuring Instruments Control in Product Audit)
・No expiration date for the use of measuring instruments.
・No check on measuring instruments is carried out at the start of operation.
・Repeat accuracy of measuring equipment is not stable.
・Setting of parts and handling of measuring instruments are problematic.
・The measuring unit of 1/10 is not used in the measuring instruments.

Hitachi Astemo, Ltd. (SASG)N31-01A: D-2