2N® EasyGate IP User Manual

v.1.5.0 www.2n.com
 2N® EasyGate IP User Manual

• 1. Product Description
• 1.1 Product Description
• 1.2 Components and Associated Products
• 1.3 Terms and Symbols Used
• 2. Device Installation
• 2.1 Before You Start
• 2.2 Mechanical Installation:
• 2.3 Electric Installation
• 2.4 Overview of Connectors
• 2.5 Overview of LED Indicators
• 2.6 RESET Button Function
• 3. Phone Line Tones – Operational Tones
• 4. Web Interface Login
• 4.1. 2N® Elevator Center
• 4.2 2N® EasyGate IP – Web Configuration Utility
• 5. Configuration
• 5.1 Status
• 5.1.1 LED
• 5.2 Network
• 5.2.1 SIM1
• 5.2.2 SIM2
• 5.2.3 VoLTE
• 5.2.2.1 DTMF
• 5.2.4 WWAN
• 5.2.3.1 Data Connection
• 5.2.3.2 Backup
• 5.2.3.3 Ping
• 5.2.3.3.1 Primary
• 5.2.3.3.2 Backup
• 5.3 My2N / Basic Settings
• 5.3.1 2N® My2N Security
• 5.4 SIP / Basic Setup
• 5.4.1 SIP Security
• 5.4.2 Others
• 5.5 NTP
• 5.6 SMS / Setting
• 5.6.1 Commands
• 5.6.1.1 List of Parameters
• 5.6.2 Events
• 5.6.3 Digital Input
• 5.6.4 LIFT1
• 5.7 Telephony / Dialing
• 5.7.1 Babycall
• 5.7.2 Pulse Dialing

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• 5.7.3 Dial Tone

• 5.7.4 Busy Tone
• 5.7.5 Continuous Tone
• 5.7.5 Ring
• 5.7.6 AMR Codec
• 5.7.7 Others
• 5.8 Services / Signaling
• 5.8.1 Modem to TCP
• 5.8.2 Serial to TCP
• 5.8.3 Battery Status Signaling
• 5.9 Maintenance / Configuration
• 5.9.1 Firmware
• 5.9.1.1 Detail
• 5.9.2 Batteries
• 5.9.3 Temperature Monitor
• 5.9.4 System
• 5.9.5 Logs
• 5.10 Tester
• 5.10.1 I/O
• 5.10.2 LED
• 5.10.3 Test Call
• 6. Function and Use
• 6.1 Phone Calls
• 6.2 SIP Calls
• 6.3 VoLTE Calls
• 6.4 GSM / UMTS Calls
• 7. Technical Parameters
• 8. Supplementary Information
• 8.1 Troubleshooting
• 8.2 Directives, Laws and Regulations
• 8.3 General Instructions and Cautions

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 2N® EasyGate IP User Manual

1. Product Description
In this section, we introduce the 2N® EasyGate IP product, outline its application options and
highlight the advantages following from its use. The section also includes safety precautions.
Here is what you can find in this section:
• 1.1 Product Description
• 1.2 Components and Associated Products
• 1.3 Terms and Symbols Used

1.1 Product Description

2N® EasyGate IP is designed primarily for voice transmission over VoIP (or VoLTE, GSM, UMTS)
between a mobile network and a connected FXO-equipped terminal (PBX, phone, lift
communicator, answering machine, etc.). When connected to the 2N® Elevator center cloud
service, the gateway shows an extended functionality including remote management, auto
provisioning, real-time device state monitoring and others.

Basic Functions:
• Calling (VoIP, VoLTE, CS calls)
• Data transmission
• Autonomous battery operation
• Remote management via 2N® Elevator Center
• automatic configuration
• bulk update
• remote access
• real-time monitoring

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1.2 Components and Associated Products

Main Units

• 2N® EasyGate IP Lift, LTE, VoIP, FXS port,

Part No. Aku+, 100-240V/1A E/US/AU, with cable
5023001E, US, AU (no plug)
• IP gateway for voice transmission with FXS
interface

• 2N® EasyGate IP LTE, VoIP, FXS port,

Part No. Aku+, 100-240V/1A E/US/AU, with cable
5023011E, US, AU (no plug)
• IP gateway for voice transmission with FXS
interface

• 2N® EasyGate IP Lift, LTE, VoIP, FXS port,

Part No. modem, Aku+, 100-240V/1A E/US/AU,
5023101E, US, AU with cable (no plug)
• IP gateway for voice transmission with FXS
interface

• 2N® EasyGate IP LTE, VoIP, FXS port,

Part No. modem, Aku+, 100-240V/1A E/US/AU,
5023111E, US, AU with cable (no plug)
• IP gateway for voice transmission with FXS
interface

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Accessories

• 2N® EasyGate IP – RJ11 to FXS adapter

Part No. 5029001 • reduction RJ11 / FXS

Part No. • Power cable with EU socket

5029003E • 1.8 m length

Part No. • Power cable with UK socket

5029003UK • 1.8 m length

Part No. • Power cable with US socket

5029003US • 1.8 m length

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Accessories

Part No. • Power cable with AU socket

5029003AU • 1.8 m length

Part No. • GSM/UMTS/LTE Antenna

22041579 • SMA connector, 10m cable
• 9 dB, for higher signal quality

Management Services

• 2N® Elevator Center device fee

Part No. 9137991 • Cloud service license for lift bulk management

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Associated Devices

• Lift1 – cabin audio unit

Part No. 919640 • Basic model (fully extendable)
• Provides automatic dialing of up to six
numbers
• Factory default announcements are
played back
• Lift identification message customization
option

• Same as 919640 + (includes LED, microphone a

Part No. 919640X speaker connected via cables)

• Same as 919640 + stainless steel cover plate

Part No. 919618

• 2N® Lift1 Compact

Part No. 919645 • Basic model
• Provides automatic dialing of up to six
numbers
• Factory default announcements are
played back
• Lift identification message customization
option

• 2N® Lift1 Compact

Part No. • Same features as 919645
919645WBE • Buttonless version

1.3 Terms and Symbols Used

The following symbols and pictograms are used in the manual:

 Safety
• Always abide by this information to prevent persons from injury.

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 Warning
• Always abide by this information to prevent damage to the device.

 Caution
• Important information for system functionality.

 Tip
• Useful information for quick and efficient functionality.

 Note
• Routines or advice for efficient use of the device.

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2. Device Installation
This section describes the 2N® EasyGate IP product and its installation.
Here is what you can find in this section:
• 2.1 Before You Start
• 2.2 Mechanical Installation:
• 2.3 Electric Installation
• 2.4 Overview of Connectors
• 2.5 Overview of LED Indicators
• 2.6 RESET Button Function

2.1 Before You Start

Product Completeness Check

Before starting the installation, check whether the 2N® EasyGate IP package includes all the
items listed below:

1x 2N® EasyGate IP product

1x 1x wall / DIN rail bracket

2x Dowel (6 mm) with screws (4.5 x 40 mm)

1x Screw for fitting the device in the holder

1x Antenna

1x FXS cable

1x Power supply

1x Brief Manual

4x NiMH type AA, 1.2 V / 2100 mAh battery

1x 2-pin terminal

1x 3-pin terminal

Installation Conditions
• 2N® EasyGate IP is designed for vertical mounting.

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• Install 2N® EasyGate IP with respect to the signal strength – check the LED indicator status
or display the information in the device web interface.
• Place 2N® EasyGate IP out of range of sensitive devices and human bodies for
electromagnetic interference reasons. The installed device is intended for permanent
operation with the minimum separation distance of 20 cm from the user.
• For the allowed range of operating temperatures refer to Section 7. Technical Parameters.
• 2N® EasyGate IP may not be operated on sites exposed to direct solar radiation or near
heat sources.
• 2N® EasyGate IP is designed for indoor use. It may not be exposed to rain, flowing water,
condensing moisture, fog, etc.
• 2N® EasyGate IP may not be exposed to aggressive gas, acid vapors, solvents, etc.
• 2N® EasyGate IP is not designed for environments with high vibrations such as means of
transport, machine rooms, etc.
• Make sure there is enough free space above and under 2N® EasyGate IP for cabling and
flowing air to conduct heat away.
• An improper placing of 2N® EasyGate IP or the antenna near television, broadcasting or
other high-frequency sensitive devices may have an adverse affect on their functionalities.

 Caution
• Make sure that you have all equipment necessary for putting 2N® EasyGate IP in
operation (SIM card, analog phone or PBX FXO port or USB-C cable for device-PC
interconnection).

 Warning
• Only vertical mounting with the connectors heading down guarantees that the
device is waterproof. If installed otherwise, the device may be infiltrated with
water and damaged irreversibly!!!

2.2 Mechanical Installation:

2N® EasyGate IP is designed for mounting on a vertical surface using a DIN rail bracket (35 mm)
or a wall bracket using screws fitted to the bracket mounting holes.

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DIN Rail Mounting

No other tool is needed for DIN rail installation. The DIN rail bracket has a standard size of 35
mm. Put the upper inner side of the bracket profile on the DIN rail and push its bottom side to
make the bracket click and fit to the DIN rail. Now all you have to do is slide 2N® EasyGate IP
from the top into the bracket profile (A) and fit its position with a screw (B).

Wall Installation
Use the bracket and two dowels with screws included in the package to install 2N® EasyGate IP
on a wall. Drill holes in a selected place and selected height of the wall and insert the dowels.
Pass the screws through the bracket holes and screw them into the dowels in the wall. Now all
you have to do is slide 2N® EasyGate IP from the top into the bracket profile (A) and fit its
position with a screw (B).

2.3 Electric Installation

2N® EasyGate IP consists of a VoIP gateway in a black case, removable antenna and phone / PC /
power supply connecting cables.
To put 2N® EasyGate IP in operation, connect the device to the power supply, connect an
external antenna and insert the SIM card.

Device Connection to Power

Connect the supplied power terminals to the POWER connector, connect the power supply to
the mains. The device activity is signaled by status LED indicators. Refer to Subsection 2.5
Overview of LED Indicators for details. 2N® EasyGate IP is fed with 9–30 V / 1 A DC. Where a
source other than the included power supply is used, the allowed voltage range and polarity
have to be maintained according to the technical parameters. AA batteries with the minimum
contact height of 1.7 mm are only recommended.
In the case of a power failure, four NiMH size AA (1.2 V / 2000 mAH) batteries inside the device
provide power backup and thus normal operation of the device. As part of the device, this

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battery pack is placed on the bracket bottom side and covered with a plate fitted with a screw.
The cell polarity is indicated next to the battery pack space.
Use the O/I switch on the bottom side to turn the device off. By disconnecting the power supply
you do not turn the device off but redirect the operation to the back battery source.

 Tip
• We recommend that the Panasonic HHR-210AAB batteries included in the product
delivery are used for power backup.

 Caution
• Upon the first 2N® EasyGate IP start or factory reset, a few successive restarts may
occur during which MBN (VoLTE) is set on the device module.

 Caution
• 2N® EasyGate IP may not work properly if an adapter with incorrect values is used.
An error-free operation of 2N® EasyGate IP is ensured only if an adapter supplied
by 2N is used. If other adapters are used, 2N cannot guarantee error-free operation
of the device.
• Make sure that the power distribution network voltage matches the data provided
on the power supply adapter label before connecting the device to the electric
mains.
• Whenever the power supply is disconnected or fails, power is automatically taken
from the backup batteries.

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 Warning
• The device may be operated in a temperature range of 0 °C – 50 °C if equipped with
the provided batteries, or at temperatures outside this range without these
batteries. Remember to use batteries with increased thermal resistance in order to
make the backup function work. You can connect an external battery with
increased thermal resistance or use an external battery placed under convenient
temperature conditions.
• Use only the recommended NiMH AA battery type for backup. These storage
batteries are the only ones approved for use! If other batteries are used, there is
a danger of device damage or even explosion!
• At the end of service life, the batteries must be disposed of as hazardous
waste in accordance with the local regulations.

Antenna Connection
Screw the enclosed antenna into the SMA antenna connector. Tighten the antenna connector
gently with your hand, never use a wrench!

SIM Card Installation

Insert a SIM card (Mini SIM size) without PIN request into the SIM1 slot on the device bottom
side. Push the SIM card to fix its position in the SIM slot. A properly inserted SIM card sticks out
slightly from the slot. Check whether the SIM card has been inserted properly by examining its
outline above the slot. To remove the SIM card, push the SIM card again to loosen it, slide out a
little and make it ready for removal. Remember to set PIN deactivation and such provider
services as call forwarding, call barring, preferred networks, SMS center, etc. in your mobile
phone, for example, before inserting the SIM card in 2N® EasyGate IP. The SIM2 slot is used for
inserting the backup SIM card.

 Caution
Verify your provider's SIM card settings too to make 2N® EasyGate IP work properly.

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Phone Terminal Connection

In addition to an emergency intercom, 2N® EasyGate IP can be connected to any standard
phone, answering machine or other terminal equipment equipped with an FXO interface.

PBX Connection
Connect 2N® EasyGate IP to an unused line of your PBX (FXO). Configure the PBX in such a
manner that the outgoing GSM calls are routed to 2N® EasyGate IP.

2.4 Overview of Connectors

Connector Layout and Meanings

FXS Analog line

RELAY NO (Normally Open): contact that is open against the COM contact at
relax.

COM: contact that switches between NO and NC after voltage is applied

to the coil.

NC (Normally Closed): contact that is connected with the COM contact

at relax.

INPUT Shorting input. Not used for voltage connection.

RS232 Used for connecting the device with the serial bus (in some controller
types, e.g.).

TX, output from 2N® EasyGate IP.

RX, input to 2N® EasyGate IP.

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GND, grounding.

RESET A short press restarts the device. A long press (20 s) resets the device
factory values.

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USB Used for local access to the web interface settings via the 2N® EasyGate
IP – 2N Web Configuration Utility.

SIM1 Primary SIM card slot without PIN.

ANTENNA SMA antenna connector. For US version with Verizon support two
CONNECTOR antenna connectors used (Main and Diversity).

SIM2 Secondary SIM card slot for primary SIM backup at signal loss.

POWER Power supply connector.

EXT BATTERY Connector for remote connection of 4 external NiMH batteries outside
the device. Power is withdrawn from the external battery automatically
in the case of an electrical power failure. Make sure that the internal
batteries are removed before connecting external batteries!

O/I Device on/off switch.

2.5 Overview of LED Indicators

The status of 2N® EasyGate IP is signaled by the LED indicators on the device upper side. Refer
to the table below for the statuses.

LED Indicators

• Blue – mains power

• Red – HW error
When an HW error is indicated by a red LED, request rectification or
compensation from your distributor.
Power supply

• Green – battery power

• Yellow – battery removal required, two-year life exceeded

• Yellow flashing once in 1 s (0.5 s/0.5 s) – battery error

• No light – device off

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• Blue – primary SIM card used

• Yellow – secondary SIM card used

Function:
Network
• Light on – connected to network

• Flashing once in 1 s – disconnected from network, SIM card detected

• Flashing once in 3 s – disconnected from network, no response from

SIM

• Blue – SIP call

• Green – VoLTE call

• Yellow – call via a mobile voice channel

Line

• White – programming or sending information to 2N® Lift1

Function:

• No light – on-hook

• Flashing once in 1 s – on-hook, dialing / incoming call (ringing) in

progress

• Light on – active call

• No light – no IP address assigned (check SIM settings)

• Blue – data available, device added to 2N® Elevator Center account, SIP
registered
Data
• Blue 0.25 s, pause 2.5 s – IP address assigned, data unavailable (check
device APN settings
or provider’s data availability)

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• Blue 0.5 s/0.5 s – data available, 2N® Elevator Center disabled or device
not added to EC
account, SIP not registered

• Blue twice in 2.75 s (0.25 s/0.25 s, pause 2 s) – data available, device

added to 2N® Elevator
Center account, SIP registration in progress, but SIP not registered
(check SIP settings)

• Yellow – data available, device added to 2N® Elevator Center account,

SIP not registered

• Green – data available, 2N® Elevator Center disabled or device not

added to 2N® Elevator
Center account, SIP registered

• Green twice in 2.75 s (0.25 s/0.25 s) – data available, 2N® Elevator Center
disabled or device
not added to 2N® Elevator Center account, SIP registration in progress,
but SIP not registe
red (check SIP settings)

Indication of signal strength (LED count) and used technology (first LED
color)
• Yellow – 2G (-104, -98, -89, -80 dB)
• Green – 3G (-106, -100, -90, -80 dB)
Signal
• Blue – 4 G (-100, -90, -80, -70 dB)

• The signal LED indicators also indicate such action statuses

as:

factory reset restart firmware upgrade

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2.6 RESET Button Function

The RESET button located on the 2N® EasyGate IP bottom side is used for factory default reset
or restart of the device.

Factory Default Reset

To reset the factory default values, press and hold the RESET button for approximately 20
seconds until the separate red LED indicator in position 1 among the signal LEDs goes on.

Now release the RESET button to reset the factory default values. While the
RESET button is being pressed, the blue power LED indicator is on.

Restart
To HW restart the device, press the RESET button shortly. The HW restart is indicated by a white
power LED.

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3. Phone Line Tones – Operational Tones

2N® EasyGate IP sends tones to the phone line that indicate its operational status. Refer to the
list below for behavior at factory default values. The tone frequency is 425 Hz.

Dial tone
• continuous tone or as configured

Ringing tone
•
• the called user is alerted
• this tone generated by the network

Busy tone
• or as configured
Transmitted in any of the following cases:
• the called user is busy
• the called user has hung up (call clearing)

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4. Web Interface Login

There are two login options for 2N® EasyGate IP, refer to the subsections below:
• 4.1. 2N® Elevator Center
• 4.2 2N® EasyGate IP – Web Configuration Utility

4.1. 2N® Elevator Center

2N® Elevator Center, a licensed cloud service, is used for 2N® EasyGate IP remote management
and web interface access. Contact your 2N distributor for the service access data.

4.2 2N® EasyGate IP – Web Configuration Utility

To configure 2N® EasyGate IP without the 2N® Elevator Center cloud service, connect the
device to a PC via a USB cable using the 2N® EasyGate – Web Configuration Utility, available
for free download at 2n.com. 2N® EasyGate IP – Web Configuration Utility is used for
automatic opening of the 2N® EasyGate IP web configuration page, which is connected via a
local USB port.

 Caution
• Just a single active USB connection is supported. If multiple devices are
connected, keep just one 2N® EasyGate IP connected.

Installation
• Double click to start the 2N_EasyGate_IP_Web_Configuration_Utility_Setup (.exe) file.

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• Select the target folder for the utility installation.

• Select Start Menu (optional).
• Select other available tasks – create a shortcut icon (optional).

• Confirm the installation.

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• Click Finish to complete the installation.

Use
• Connect the adapter to 2N® EasyGate IP.
• Turn on 2N® EasyGate IP.
• Connect 2N® EasyGate IP to a PC using a USB (USB-A / USB-C) cable.
• Open the installed application 2N EasyGate IP Web Configuration Utility.

The required adb tools are extracted in the first run:

If 2N® EasyGate IP is already connected via USB, its web page will be displayed automatically:

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If 2N® EasyGate IP is disconnected at this moment, nothing will happen. To reopen the
configuration web page after USB reconnection or 2N® EasyGate IP restart, for example,
execute the run.cmd file again.

For the first login, enter Admin (or admin) as the user name and 2n as the password. You will be
prompted to change the default password upon your web interface login to be able to edit
configuration.

 Password Change
• Make sure that your password has 8 characters at least including one lower-case
letter, one upper-case letter and one digit.

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5. Configuration
The following subsections describe the programmable parameters and functions of 2N®
EasyGate IP. Every configuration change requires saving or device restart. The fields with invalid
values are marked red. Changes with invalid values cannot be saved. No change will be set
without saving.

• 5.1 Status
• 5.1.1 LED
• 5.2 Network
• 5.2.1 SIM1
• 5.2.2 SIM2
• 5.2.3 VoLTE
• 5.2.2.1 DTMF
• 5.2.4 WWAN
• 5.2.3.1 Data Connection
• 5.2.3.2 Backup
• 5.2.3.3 Ping
• 5.2.3.3.1 Primary
• 5.2.3.3.2 Backup
• 5.3 My2N / Basic Settings
• 5.3.1 2N® My2N Security
• 5.4 SIP / Basic Setup
• 5.4.1 SIP Security
• 5.4.2 Others
• 5.5 NTP
• 5.6 SMS / Setting
• 5.6.1 Commands
• 5.6.1.1 List of Parameters
• 5.6.2 Events
• 5.6.3 Digital Input

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• 5.6.4 LIFT1
• 5.7 Telephony / Dialing
• 5.7.1 Babycall
• 5.7.2 Pulse Dialing
• 5.7.3 Dial Tone
• 5.7.4 Busy Tone
• 5.7.5 Continuous Tone
• 5.7.5 Ring
• 5.7.6 AMR Codec
• 5.7.7 Others
• 5.8 Services / Signaling
• 5.8.1 Modem to TCP
• 5.8.2 Serial to TCP
• 5.8.3 Battery Status Signaling
• 5.9 Maintenance / Configuration
• 5.9.1 Firmware
• 5.9.1.1 Detail
• 5.9.2 Batteries
• 5.9.3 Temperature Monitor
• 5.9.4 System
• 5.9.5 Logs
• 5.10 Tester
• 5.10.1 I/O
• 5.10.2 LED
• 5.10.3 Test Call

5.1 Status
The Status folder is also used as the home page after the 2N® EasyGate IP web interface login.
There is a list of 8 configurable sections to the left. Page refresh, language/password change and
web interface logout can be found in the right-hand upper corner.

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The Status menu clearly shows all current information on the device.

• Firmware version – gives the firmware version uploaded to the device.

• UTC – current time for the installation site.
• Uptime – device operation time.
• Network name – active SIM card provider’s network name.
• Data – information on data connection availability (connected, disconnected, SIM error).

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 Caution
• Data Connected can be displayed in some mobile providers even in case the APN
field is not completed and the Internet does not work.
• In case the APN is completed incorrectly, Data Disconnected will be displayed and
2N® EasyGate IP will be restarted automatically in aprox. 5 minutes.

• My2N – information on My2N connection.

• SIP – information on SIP connection.
• Battery status – battery status.

 SIM Error
• SIM Error is displayed whenever a SIM card is not inserted properly or the inserted
SIM card requires a PIN code. If the data status reports disconnected, it probably
means that the SIM card data credit has been exhausted.

• 5.1.1 LED

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5.1.1 LED
The LED menu informs about the status of the device LED indicators and is used for remote
control where the device cannot be checked physically. Refer to 2.5 Overview of LED Indicators
for LED indicator details.

• Power – information on the device power supply.

• Network – information on the network status.
• Line – information on the line status (active call or ringing, hung up, rejected).
• Data – information on the network connection status and data transmission rate.
• Signal – information on the signal intensity level (1–4).

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5.2 Network
• 5.2.1 SIM1
• 5.2.2 SIM2
• 5.2.3 VoLTE
• 5.2.4 WWAN

5.2.1 SIM1
This folder helps you set the SIM card inserted in SIM1, activate the card and set the Provider
APN parameter. SIM1 is used for the primary SIM card.

• SIM slot – enable/disable the SIM card function.

• APN – parameter for Internet access setting. Check the correct APN value for the setting at
your provider’s.
• Authentication type – network authentication type.
• Username – username for data connection.
• Password – password for data connection.

 Caution
• Data cannot be connected to the device unless the correct APN value is added.

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5.2.2 SIM2
The secondary SIM2 slot is used as the primary SIM1 backup at signal loss. When the SIM1 signal
deteriorates or gets lost for more than 180 s (default value), all calls will be automatically
forwarded via the SIM2 backup if available. Refer to 5.2.3.2 Network / WWAN / Backup for
parameter details.

• SIM slot – enable/disable the SIM card function.

• APN – parameter for Internet access setting. Check the correct APN value for the setting at
your provider’s.
• Authentication type – network authentication type.
• Username – username for data connection.
• Password – password for data connection.

 Caution
• For automatic SIM2 switch and backup, remember to enable the SIM slot function
for SIM2 and enable the backup service in the Network / WWAN / Backup menu
in 5.2.3.2.
• Data cannot be connected to the device unless the correct APN value is added.

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5.2.3 VoLTE
The VoLTE folder helps you set the VoLTE service, which is used for forwarding calls via the
VoLTE network. Make sure that this function is supported by your provider.

• IMS – enable/disable call forwarding via LTE to the device.

• IMS state – display the LTE call forwarding status.
• Automatic MBN selection – enable the automatic setting of the provider’s profile. The
profile list is displayed in the logs upon startup.
• MBN profile name – set the provider’s profile name for the VoLTE function.
• Internal MBN database – allow the use of the 2N database for profile update.
• MBN file – multi boot binary firmware, it is necessary to upload the MBN file supplied by
the provider for the provider network identification.

 Caution

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• It is necessary to upload the MBN firmware supplied by your provider to 2N®

EasyGate IP to make LTE call forwarding work.

5.2.2.1 DTMF

Incoming DTMF Mode – choose the DTMF mode: fixed or by network.

Duration – set the tone length between 50 and 450 ms.
Volume – set the volume intensity between 1 and 9999.

5.2.4 WWAN
WWAN or Wireless Wide Area Network is a wireless broadband network. The WWAN network uses
the network infrastructure of mobile providers for providing users with wireless connections in
large areas. This folder helps you select the provider network technology via which calls are to
be forwarded and enable/disable data connection. The folder displays information on ther
currently active SIM cards.

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• MCC + MNC – country code and provider network code.

• IMSI – IMSI assigned to the SIM card by the mobile provider.
• ICCID – SIM card serial number.
• Network Selection – select the required network technology.
• Network Technology – currently used network technology.
• Network Signal – network signal strength.
• Signal Quality – will be implemented in the future.
• Network State – current provider network connection status.

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• Active SIM Slot – display the slot in which the SIM card is inserted that allows for the
current calling function.
• SIM State – active SIM card status.
• Turn on data – enable/disable the mobile provider’s data.
• Data Connection – display the current data connection status.
• 5.2.3.1 Data Connection
• 5.2.3.2 Backup
• 5.2.3.3 Ping

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5.2.3.1 Data Connection

The Data Connection folder displays information and data on WWAN connection and helps you
add the preferred primary and secondary DNS (Domain Name System).

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• Turn on data – enable/disable data connection.

• Data Connection – display the current data connection status.
• IP – current IP address.
• Network Gateway – network gateway address.
• Preferred DNS1 – complete the preferred DNS1 IP address. If no preferred DNS1 is
completed, DNS1 supplied by the provider wil be used.
• Preferred DNS2 – complete the preferred DNS2 IP address. If no preferred DNS2 is
completed, DNS2 supplied by the provider wil be used.
• DNS1 – DNS address supplied by the provider.
• DNS2 – DNS address supplied by the provider.
• TX Packets – count of transmitted packets.
• RX Packets – count of received packets.
• TX Dropped Packets – count of packets lost (corrupted) during transmission.
• RX Dropped Packets – count of packets lost (corrupted) during reception.
• TX Bytes – exact consumption of sent data in bytes.
• RX Bytes – exact consumption of received data in bytes.

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5.2.3.2 Backup
The Backup folder helps you set a backup for the primary SIM1 card if the signal deteriorates or
gets lost for more that 180 s (default value). In case the signal value drops below the required
signal low, all the calls will be automatically forwarded via the backup SIM2 if available.

• Allow Service – enable/disable the primary SIM card backup function in the case of a poor
or lost signal.
• Network Name – active SIM card provider’s network name.
• Active SIM Slot – display the slot in which the SIM card is inserted that allows for the
current calling function.
• Signal (SIM1) – information on the SIM1 signal strength.
• Signal (SIM2) – information on the SIM2 signal strength.
• Min Required Signal – set the minimum value required for the signal strength. In case the
signal value drops below the required signal low, the backup SIM2 will be switched on.

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• Time Limit – set the period of time during which the SIM2 backup connection shall be
used.
• Switch Repetition – set a timeout following the last SIM2 / SIM1 switch after which it is
permitted to switch to the SIM2 backup in case the SIM1 signal is insufficient. This
parameter prevents frequent switching of the SIM cards.
• Swicth Delay – set a timeout for the deteriorated or lost signal after which the SIM2
backup shall be switched on.

 Note
• As set by default, if the secondary SIM2 card connection values are better than
those of the primary SIM1, 2N® EasyGate IP will stay in connection with the
secondary SIM2 for 24 hours until it tries to reconnect with the primary SIM1 card
again. If the secondary SIM2 card connection values are equal to or worse than
those of the primary SIM1 card, 2N® EasyGate IP will return to the provider’s
mobile network from the primary SIM1 card. The next connection quality check
will take place in 24 hours.

5.2.3.3 Ping
The Ping folder is the basic diagnostic element helping you test the TCP/IP network functions.
Ping sends a query to the specified IP address / domain and waits for a response.

• Enable – enable / disable the ping function.

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• Transmission Period – set the ping query transmission period in ms.

• Reception Time Limit – set the reception timeout for responses to ping queries.
• Time to reboot – set the device reboot timeout.
• Unknown Frames – count of unknown frames captured.
• 5.2.3.3.1 Primary
• 5.2.3.3.2 Backup

5.2.3.3.1 Primary
The Primary folder sets the primary ping server and shows the list of sent queries and received
responses.

• ICMP Echo Server – primary ping server address.

• Min Latency – minimum time delay for returned responses.
• Average Delay – average time delay for returned responses.
• Max Latency – maximum time delay for returned responses.
• Lost Frames – count of frames that have not reached 2N® EasyGate IP. The responses
that fail to meet the time limit are written as late in the device log.
• TX Frames – count of ping queries sent.
• RX Frames – count of responses received.

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5.2.3.3.2 Backup
The Backup folder sets the backup ping server and shows the list of sent queries and received
responses if the primary server is inaccessible.

• ICMP Echo Server – backup ping server address.

• Min Latency – minimum time delay for returned responses.
• Average Delay – average time delay for returned responses.
• Max Latency – maximum time delay for returned responses.
• Lost Frames – count of frames that have not reached 2N® EasyGate IP. The responses
that fail to meet the time limit are written as late in the device log.
• TX Frames – count of ping queries sent.
• RX Frames – count of responses received.

5.3 My2N / Basic Settings

The 2N® My2N / Basic Settings folder informs of the connection to the My2N cloud service,
administering 2N® Elevator Center for bulk management of the 2N® EasyGate IP devices.

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• Service – enable/disable device management using 2N® Elevator Center via 2N® My2N.
• State – 2N® My2N cloud service connection status.
• Device Identifier – identifier assigned to the Company created in 2N® My2N.
• Device Type – 2N® EasyGate IP type in the 2N® My2N internal database.
• Tunnel Server – tribble tunnel URL for 2N® My2N connection.
• Tunnel Port – tribble tunnel port.
• Certification Server – address of the knocker that is used for 2N® Elevator Center
connection via 2N® My2N.
• Certification port – certification port number.
• Extended Protocol – details in the logs on the device communication with 2N® Elevator
Center via 2N® My2N.
• 5.3.1 2N® My2N Security

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5.3.1 2N® My2N Security

The 2N® My2N Security folder helps you download certificates for secure communication
between 2N® EasyGate IP and 2N® My2N providing the 2N® Elevator Center service.

• CA certificate – download the 2N® My2N CA certificate.

• Device certificate – download the device certificate.
• Certificate fingerprint – device certificate identifier stored in the 2N® My2N database.
• Certificate deletion – remove the SIP certificate from 2N® EasyGate IP. To re-upload a
device certificate identifier, remove the device first and then add it in the 2N® My2N device
list.

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5.4 SIP / Basic Setup

The SIP / Basic Setup folder helps you set all the required SIP credentials including the secure
SIP certificates.
Allow the SIP service and save the settings. Complete the phone number and authorization ID if
different from the phone number. Enter the password paying attention to the lower/upper case.
Complete the SIP server address.
This is the way to SIP registration. Check the SIP status on this folder or the Status folder, where
general information on the device is displayed.

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• Service – enable/disable SIP calls.

• State – SIP status.
• Phone Number – complete the phone number to identify the device uniquely for calls.
• Authorization ID – ID to identify the device uniquely.
• Password – set the registration password.
• Server – set the SIP Proxy server URL.
• Server Port – set the server port. Value 0 is used for automatic selection for connection
with the other party.
• Local Port – set the local port. Value 0 is used for automatic selection for connection with
the other party.
• Registration Permission – enable/disable registration by SIP calls.
• Registration Validity – set the re-registration timeout.
• Transport type – select the SIP signaling method:
• UDP – the most frequently used insecure signaling protocol.
• TLS – secure protocol where SIP calls are secured against tapping and third party
modifications.
• 5.4.1 SIP Security
• 5.4.2 Others

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5.4.1 SIP Security

The SIP Security folder helps you download security certificates for SIP calls using the TLS
protocol.

• CA Certificate – download the CA certificate.

• Device Certificate – download the device certificate.
• Certificate Fingerprint – device certificate identifier.
• CSR GENERATOR – generate the CSR public key.
• DELETE CERTIFICATE – delete the CSR public key generated.
• Common Name (CN) – add the name for software identification.
• PKI State – CSR public key generator status.

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• Device CSR – download the public key from a CSR device.

• New CA Certificate – upload a new CA certificate.
• New Device Certificate – upload a new device certificate.

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5.4.2 Others
The SIP miscellaneous folder helps you set other tone dialing properties.

• DTMF transmission – set the DTMF transmission method:

• inBand
• RTP DTMF
• info (RFC(2976)
• Auto delay – set the sound delay timeout in ms in the range of 0 to 2000 ms. Used for
DTMF suppression in the voice channel. The minimum DTMF suppression timeout is 1 ms.
By setting the time value to 0 ms, you disable the sound delay function.

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5.5 NTP
The NTP folder helps you set the NTP server, which is used for time synchronization by 2N®
EasyGate IP. By default, the NTP server is enabled and time is synchronized according to the set
IP addresses, which can be changed. If you disable the NTP server time synchronization, 2N®
EasyGate IP will get time from the active SIM card provider.

• Service – enable/disable time synchronization from the NTP server.

• Server 1 – complete URL for the selected primary NTP server.
• Server 2 – complete URL for the backup NTP server in case Server 1 is unavailable.
• Server 3 – complete URL for the backup NTP server in case Server 1 an 2 are unavailable.

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5.6 SMS / Setting

The SMS / Setting folder helps you enable and generally set the SMS sending function.

• Turn on – enable/disable the SMS sending function.

• Device Identification – set the device ID for SMS.
• Event Recipient Phone Number – set the phone number to which an SMS will be sent
after an event.
• Initial Password – set the initial password according to the selected parameter.
• Time Limit (DEF & RST) – set the timeout after which commands can be resent after the
device restart.
• INFO Message Period – set the info SMS sending period in minutes.
• INFO Message Format – define the INF command reply format by setting space-separated
numeric identifiers for the requested parameters. Refer to 5.6.1.1 List of Parameters for
the identifier list.

 Caution
• The initial password can only be changed using an SMS command, refer to 5.6.1
Commands.

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• 5.6.1 Commands
• 5.6.2 Events
• 5.6.3 Digital Input
• 5.6.4 LIFT1

5.6.1 Commands
The Commands folder helps you send commands via SMS.

• Information Reading (INF) – command to send an SMS including basic information

(signal, used mobile network technology, provider code and name, battery status).
• Parameter Reading (GET) – command to send an SMS including information on selected
parameters.
• Parameter Change (SET) – command to change parameters in the setting.
• Password Change (PWD) – command to change the device password.
• Factory Defaults (DEF) – command to reset the device factory defaults.
• Restart (RST) – command to restart the device.

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SMS Command SMS Format Note

Read information EG INF password The reply includes such information as the
(INF) device serial number, FW version, IMEI and
IMSI, roaming status, signal strength, network
supply status, battery status and remaining
battery time.
Set the reply contents using the INF message
format parameter.
In case 2 SIM cards are used in the device, the
SMS reply includes two IMSIs and information
related to the active SIM card only.

Read parameters EG GET password E.g.: EG GET password 150 swg_enable

(GET) sim1_pin
(Send the command to get information on the
My2N settings, SMS function on the device and
SIM 1 PIN code.)

Change EG SET password This command helps you change the parameter
parameters (SET) numeric or text values; configurable parameters must be
identifier=new value assigned numbers.
If set as a text, a parameter must be closed in
parentheses.
E.g.: EG SET password 150=1 sgw_period=60
sim1=1234 243=(internet.t-mobile.cz)
(Send the command to set the My2N service
enable, set the INF message period to 60
minutes, change of SIM 1 PIN code to 1234 and
set the APN.)

Change password EG PWD password_old E.g.: EG PWD amethyst_old amber_new

(PWD) password_new The new password will be set as amber.

Set factory EG DEF password E.g.: EG DEF amber

defaults (DEF) Send the command to reset the factory
defaults, which is followed by the device
restart.

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SMS Command SMS Format Note

Restart device EG RST password E.g.: EG RST amber

(RST) The device will be restarted.

Command Feedback

EG SET OK Setting ok

EG ERR Unknown A command other than SET, GET, DEF, RST, INF has been used
Command

EG ERR Password Invalid password

EG ERR Invalid Invalid parameter in command

Parameters

EG ERR invalid Invalid characters (spaces, equal signs, etc.)

Syntax

 Caution
• The commands are only valid if typed in capital letters.
• One type of command can only be sent via SMS.
• For the GET and SET commands, multiple parameters can be used at the same
time separated with spaces. The parameters are set by a numeric or text identifier
and can be combined. We recommend that you use numerical identifiers, as they
contain fewer characters.
• The maximum SMS length is 140–160 characters. If a setting out of the allowed
value range is requested or there is another error in the message, no setting will be
made for any parameter.

 Tip
• Refer to Subs. 5.6.1.1 for the parameter list including identifiers.

5.6.1.1 List of Parameters

The table below provides a list of all available parameters including their numeric and text
identifiers that are used for device configuration via SMS commands.

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Parameter List

Numeric Identifier Text Identifier Min Max Value Value Description

155 my2n_crt_port

153 my2n_crt_server

163 my2n_crt_sha1

156 my2n_debug 0 false

1 true

158 my2n_device_type

150 my2n_enable 0 false

1 true

151 my2n_id

165 my2n_pki_delete

164 my2n_pki_init

166 my2n_pki_state 0 ready

1 error

2 csr

3 csr_ready

167 my2n_pki_wait

157 my2n_state 0 RELAX

1 IDLE

2 STOPPING

3 STOPPED

4 RESTART

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Parameter List

Numeric Identifier Text Identifier Min Max Value Value Description

5 READY

6 CRT

7 TUN

154 my2n_tun_port

152 my2n_tun_server

144 sgw_allow_def 0 false

1 true

141 sgw_allow_get 0 false

1 true

140 sgw_allow_inf 0 false

1 true

143 sgw_allow_pwd 0 false

1 true

145 sgw_allow_rst 0 false

1 true

142 sgw_allow_set 0 false

1 true

100 sgw_enable 0 false

1 true

120 sgw_event_power 0 false

1 true

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Parameter List

Numeric Identifier Text Identifier Min Max Value Value Description

123 sgw_event_slot 0 false

1 true

122 sgw_event_start 0 false

1 true

121 sgw_event_superviso 0 false

r
1 true

101 sgw_ident

106 sgw_info_format

105 sgw_info_period 0 10080

151 sgw_input_threshold 100 10000

152 sgw_input_timeout 1 86400

150 sgw_input_trigger 0 OFF

1 POS

2 NEG

3 BOTH

102 sgw_phone

103 sgw_pwd 0 SC

1 SN

2 IMSI

3 ICCID

4 IMEI

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Parameter List

Numeric Identifier Text Identifier Min Max Value Value Description

104 sgw_time_limit 0 1440

224 sim1_apn_auth_type 0 NONE

1 PAP

2 CHAP

4 PAP_CHAP

223 sim1_apn_name

226 sim1_apn_password

225 sim1_apn_username

220 sim1_enable 0 false

1 true

222 sim1_pin

221 sim1_roaming 0 2

244 sim2_apn_auth_type

243 sim2_apn_name

246 sim2_apn_password

245 sim2_apn_username

240 sim2_enable 0 false

1 true

242 sim2_pin

241 sim2_roaming 0 2

205 wwan_data_dns1

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Parameter List

Numeric Identifier Text Identifier Min Max Value Value Description

206 wwan_data_dns2

200 wwan_data_enable 0 false

1 true

204 wwan_data_gw

203 wwan_data_ip

201 wwan_data_usr_dns1

202 wwan_data_usr_dns2

5.6.2 Events
The Events folder helps you enable sending SMS upon various events.

• Power Supply Changes – enable sending an information SMS upon a power change.
• SIM Change – enable sending an information SMS upon a change of the active SIM card.
• Supervisor Events – enable sending an information SMS upon detection of a non-
standard device system behavior.
• Device Turn-On – enable sending an information SMS upon device startup.

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5.6.3 Digital Input

The Digital Input folder helps you set sending SMS upon detection of a change on a
2N® EasyGate IP input.

• Starting Mode – select the digital input change mode that triggers SMS sending.
• Activation Time – set the digital input change timeout after which an SMS will be sent.
• Next Event Time – set the next SMS sending timeout for the next event.
The switches of the device connected to 2N® EasyGate IP are connected using a 2-pin terminal
marked INPUT.
The SMS informing of a change on the device input are sent to the event recipient's phone
number.

5.6.4 LIFT1
The LIFT1 folder helps you enable and set programming of the connected 2N® Lift1 lift
communicator using SMS. Having received an SMS with the programming request, 2N®
EasyGate IP establishes connection with 2N® Lift1 via a phone line and programs it using the
CPC protocol.

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• Enable Service – enable/disable 2N® Lift1 SMS programming.

• Pre-Authorization – set the EGIP or Lift1 password authorization before SMS request
processing. The EGIP password matches the 2N® EasyGate IP password (serial number /
security code). The default LIFT1 password for pre-authorization is 12345.
• LIFT1 Password – use the password to change the LIFT1 pre-authorization password. The
password can contain up to 19 digits. The password change will also be automatically
written into Lift1 password in Services / Battery status and vice versa.

 Caution
• We recommend that you use EGIP or LIFT1 password authorization, which is
performed by 2N® EasyGate IP itself. If no pre-authorization is required,
authorization will be performed by 2N® Lift1 by line dial-in and short-time line
occupation.

SMS Command SMS Format Note

Configuration L1 CNF The example below programs 2N® Lift1 ALARM

(CNF) PASSWORD button memory 1 and 2 for the specified phone
numbers.
SMS format: L1 CNF 12345 011=00420222222222
012=00420111111111
• The parameters must be separated with a space.

Factory default L1 DEF

reset (DEF) PASSWORD

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SMS Command SMS Format Note

Profile n L1 SET • N means the profile number

selection (SET) PASSWORD N

Feedbacks for Commands

L1 CNF OK Setting ok

L1 DEF OK

L1 SET OK

L1 ERR Invalid Prefix L1 invalid

Message

L1 ERR Unknown Wrong command other than CNF, DEF, SET and RST
Command

L1 ERR Invalid Invalid password

Password

L1 ERR Invalid Invalid CNF and SET parameters

Parameters

L1 ERR Invalid Invalid characters (spaces, equal signs, etc.)

Syntax

L1 ERR Does not • 2N® Lift1 fails to hook off within 60s ringing timeout.
Respond
• 2N® Lift1 picks up but fails to respond to the CPC programming
command.
• 2N® Lift1 hangs up during programming.
• 2N® Lift1 fails to respond to the communication commands.

 Caution
• Multiple commands cannot be combined in a single SMS.
• The maximum SMS length is 140–160 characters; if a setting outside the value
range is requested or an error occurs in the SMS, the setting change will not be
performed.

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5.7 Telephony / Dialing

The Telephony / Dialing folder helps you set the call dialing and outgoing call parameters.

• Time to dial – define the timeout during which the device waits for further digits to be
dialed. The device starts to establish connection when this timeout passes.
• Outgoing Calls – set the outgoing call type:
• Barred – outgoing calls are barred.
• SIP, voice – combination of SIP and voice outgoing calls is allowed. Primarily, SIP
calls are used. If SIP fails, voice calls are used.
• Voice – voice outgoing calls are only allowed.
• SIP – SIP outgoing calls are only allowed.
• 5.7.1 Babycall
• 5.7.2 Pulse Dialing
• 5.7.3 Dial Tone
• 5.7.4 Busy Tone
• 5.7.5 Continuous Tone
• 5.7.5 Ring
• 5.7.6 AMR Codec
• 5.7.7 Others

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5.7.1 Babycall
The Babycall folder helps you set automatic calls. If the Babycall function is enabled, a defined
period of time is counted down after the phone off-hook (the default value is 5000 ms). Unless
you start dialing by the end of this timeout, 2N® EasyGate IP signals the dialing end and starts
setting up a call to the predefined phone number – from this moment on, 2N® EasyGate
IP behaves as if dialing was terminated in a standard outgoing call. Any dialing during the
Babycall timeout countdown cancels this function and a standard outgoing call is made.

• Enable – enable/disable the Babycall function, automatic call without dialing.

• Time – set the time interval between the line off-hook and automatic call beginning.
• Phone number – define the phone number for the automatic call destination.

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5.7.2 Pulse Dialing

The Pulse Dialing folder helps you set the pulse dialing parameters.

• Delay between digits – set the time delay between the pulses. The default value is 100
ms.
• Minimum pulse width – set the time value for the minimum pulse width. The default
value is 30 ms.
• Minimum pulse width – set the time value for the maximum pulse width. The default
value is 60 ms.
• Minimum delay – set the time value for the minimum inter-pulse delay. The default value
is 10 ms.
• Maximum delay – set the time value for the maximum inter-pulse delay. The default value
is 80 ms.
• Time to reset dial – set the timeout value for dialing clearing. I.e. line clearing time that is
considered on-hook and cancels the preceding dialing.

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5.7.3 Dial Tone

The Dial Tone folder helps you set the dial tone parameters.

• Frequency 1 – set the dial tone frequency. The default value is 452 kHz.
• Frequency 2 – set the dial tone frequency.
• Modulation – set the dial tone modulation:
• continuous
• 320/320/640/640

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5.7.4 Busy Tone

The Busy Tone folder helps you set the dial tone parameters.

• Frequency 1 – set the busy tone frequency. The default value is 452 kHz.
• Frequency 2 – set the busy tone frequency.
• Modulation – set the busy tone modulation:
• 330/330
• 200/200
• 250/250
• 375/375
• 500/500

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5.7.5 Continuous Tone

The Continuous Tone folder helps you set the continuous tone parameters.

• Frequency 1 – set the continuous tone frequency. The default value is 452 kHz.
• Frequency 2 – set the continuous tone frequency.

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5.7.5 Ring
The Ring folder helps you set the ringtone parameters.

• Frequency – set the ringing tone frequency. The default value is 50 Hz.
• Modulation – set the ringing tone modulation in ms:
• 2000/4000
• 1000/4000
• 400/200/400/2000
• 1500/3500
• 2000/4000
• Voltage – set the ringing tone voltage. The default value is 42 Vrms.

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5.7.6 AMR Codec

All or individual AMR codecs can be allowed / disallowed.

5.7.7 Others
The Miscellaneous folder helps you set the other telephony parameters.

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• RX Gain – set the receiving line gain. The default value is −2 dB.
• TX Gain – set the transmission line gain. The default value is −2 dB.
• Line Impedance – set the FXS line impedance.
• Line current limit – set a line current value ranging from 15–40 mA.
• Tone Volume – set the DTMF tone volume.
• Enable AGC – enable/disable Automatic Gain Control for the line signal.
• DTMF mute time – set the tone dialing mute time. Mute time is only supported for the RFC
and SIP info types of DTMF.
• Calling Party Control – use the call end signaling by CPC (Calling Party Control), during
which the line current is interrupted for a while.

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5.8 Services / Signaling

The Signaling folder is used for battery check activation and 2N® EasyGate IP connection to a
mobile network.

• Relay Function – the relay is activated in the case of wireless network disconnection or
battery failure.
• Relay State – state of the relay. The values are open/closed.
• FXS Line Break Function – the FXS line is disconnected in the case of wireless network
disconnection or battery failure.
• disabled – the FXS line is not disconnected in the case of power or wireless network
failure.
• power failure – the FXS line is disconnected (in approx. 3 s) in the case of battery
failure.
• wireless network failure – the FXS line is disconnected in the case of wireless
network disconnection (in approx. 30 s).
• power or wireless network failure – the FXS line is disconnected in the case of
power or wireless network failure.

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• FXS Line Break State – state of the relay. The values are active/inactive.
• 5.8.1 Modem to TCP
• 5.8.2 Serial to TCP
• 5.8.3 Battery Status Signaling

5.8.1 Modem to TCP

The Modem to TCP folder helps you set data connection from a modem to a server using TCP.

• Service – enable/ disable modem data connection using TCP.

• TCP State – display the current TCP state.
• Dialed Number Prefix – set the number prefix to be dialed.
• TCP Server Name – TCP server name.
• TCP Server Port – TCP server port.
• Idle Time – set the timeout after which the TCP server connection is terminated if no data
is transmitted.
• FIFO Queue Size – set the queue size according to the FIFO rules (first in, first out).

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• Transmission Debugging – enable data transmission to the log in both directions to

monitor the whole modem – server communication.

5.8.2 Serial to TCP

The Serial to TCP folder helps you set data connection from RS232 to a server using TCP.

• Service – enable / disable RS232 data connection using TCP.

• TCP state – display the current TCP state.
• TCP Server Name – TCP server name.
• TCP Server Port – TCP server port.
• Idle Time – set the timeout after which the TCP server connection is terminated if no data
is transmitted.
• FIFO Queue Size – set the queue size according to the FIFO rules (first in, first out).
• Transmission Debugging – enable data transmission to the log in both directions to
monitor the whole RS232 - server communication.

5.8.3 Battery Status Signaling

The Battery Status Signaling folder indicates any 2N® EasyGate IP battery error via 2N® Lift1,
which reports the error to the technical operation center using an operational call.

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• Enable Service – enable / disable the service.

• LIFT1 Password – change the LIFT1 pre-authorization password. The password can
contain up to 19 digits. The password change will be automatically written into Lift1
password in SMS / LIFT1 and vice versa.

 Caution
• Make sure that at least one of the 081–086 parameters (operational call memory) is
set and parameter 968 (2N® EasyGate IP battery reports) is enabled in 2N® Lift1 to
make the service work properly.

5.9 Maintenance / Configuration

The Maintenance / Configuration folder helps you configure 2N® EasyGate IP by file
downloading, system and battery administration and acquiring system information.

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• Default Values – display the 2N® EasyGate IP type. E – Europe, US – America, AU –

Australia.
• Configuration Download – download the current device configuration file for backup if
necessary.
• Configuration Upload – upload the configuration file into the device.
• Save Counter – count of configuration changes made.
• SAVE CONFIG – save the downloaded configuration to the device.
• FACTORY RESET – reset the device factory default values.
• 5.9.1 Firmware
• 5.9.2 Batteries
• 5.9.3 Temperature Monitor
• 5.9.4 System
• 5.9.5 Logs

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5.9.1 Firmware
The Firmware folder is used for 2N® EasyGate IP firmware administration.

• Firmware version – firmware version uploaded in the device.

• Radio Firmware – module firmware for certification purposes.
• URL for download – complete URL for FW download.
• Upload file – select a file to be uploaded to the device.
• File size – indicates the size of the uploaded file.
• Status – state of the FW in the device.
5.9.1.1 Detail

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5.9.1.1 Detail

• Firmware version – firmware version uploaded in the device.

• Radio Firmware – module firmware for certification purposes.
• Date in GIT – last change date of the current FW version.
• GIT hash – repository identifier for the FW version currently in use.
• Build Date – FW version creation date.
• License Agreement – End User License Agreement (EULA).
• Third Party Software Licenses – list of third party opensource libraries used in 2N®
EasyGate IP.

5.9.2 Batteries
The Batteries folder helps you set the backup battery capacity and service life values.

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• Nominal Capacity – complete the nominal capacity value for the batteries.
• Actual Capacity – complete the real capacity value for the batteries.
• Installation Date – complete the back up battery installation date.
• Battery Lifespan – set the service lives for ther batteries. The default value is 730 days, i.e.
2 years.
• Power Source – information on the possible power supply.
• Status – current battery state.
• Voltage – current battery voltage.
• Charging Current – charging current value if the power supply adapter is used.
• Charging up – current consumption during operation of the device.
• Replacement Time – remaining time before battery replacement.

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 Caution
• Only rechargeable batteries can be used. The package includes 4 NiMH type AA, 1.2
V / 2000 mAh batteries.

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5.9.3 Temperature Monitor

The Temperature Monitor folder informs of the 2N® EasyGate IP temperature.

• Enable – enable/disable sending of device temperature information to My2N.

• Temperature – current temperature of the device.
• State – state of the device with respect to the set limits.
• Lower limit – set the temperature low value.
• Upper limit – set the temperature high value.
• Hysteresis – set the temperature range in which the state will be changed.

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5.9.4 System
The System menu provides system information on the device and helps you set the USB
connection of 2N® EasyGate IP.

• Product Number – product/order/part number of the device.

• Serial Number – serial number of the device.
• Security Code – 2N® My2N registration code.
• IMEI – IMEI of the device.
• USB Connection – enable/disable the USB connection option. The default value is
temporarily allowed.
• RESTART – start the device restart. The SW restart is indicated by the signal status LEDs on
the device.
The first registration of 2N® EasyGate IP to 2N® Elevator Center via My2N is followed by
automatic disable of the USB connection parameter.

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5.9.5 Logs
The Logs folder is used for downloading log files from 2N® EasyGate IP, which may be helpful
while troubleshooting.

• Temporary Protocol – download the current logs after the last 2N® EasyGate IP restart.
• Archiving – enable/disable the log archiving function.
• Archive Quota – set the storage size (0 to 100 MB). When the set limit is exceeded, the
oldest logs will be deleted automatically to provide capacity.
• Archived Protocol – download all the logs recorded historically from the archiving
function start.
• Application State – count of the system SW resets whenever an unexpected problem
occurs.

 Caution
• A permanent log archiving enable is not recommended. This function is
recommended for troubleshooting, but a long-time use may result in the a device
memory damage.

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5.10 Tester
• 5.10.1 I/O
• 5.10.2 LED
• 5.10.3 Test Call

5.10.1 I/O
The I/O folder helps you test the connected relay via the web interface.

• External Input – display the external input state (0 – unoccupied, 1 – occupied).

• Relay State – display the relay state (closed/open).
• Close Relay – close the connected relay.
• Open Relay – open the connected relay.

5.10.2 LED
The LED folder helps you test the LED function via the device web interface.

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• Red/green/blue – turn on all the LEDs in the selected color.

• Turn off test – turn off all the LEDs.

5.10.3 Test Call

The Test Call folder helps you establish a test call from the device web interface.

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• State – test call state.

• Phone number – phone number for the test call.
• Dial/on hook – start / end the test call.
• Record/stop – record / stop a short test call message (up to 10 s).
• Play/stop – play / stop the message recorded.
• DTMF string – set the tone dialing string.
• DTMF play – play the tone dialing string.
• SAVE CHANGES – save the changes to set the test call.

 Caution
• The test call function only works if the 2G, 3G or LTE phone technology is used.
• The opponent is not allowed to use VoLTE, as it disables DTMF tones to be
transmitted.
• The test call function is not supported for SIP calls.

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6. Function and Use

This section describes the basic and extending functions of 2N® EasyGate IP.
Here is what you can find in this section:
• 6.1 Phone Calls
• 6.2 SIP Calls
• 6.3 VoLTE Calls
• 6.4 GSM / UMTS Calls

6.1 Phone Calls

An outgoing/incoming call establishing procedure is described for a connected analog phone for
illustration. The procedure is the same for the 2N® EasyGate IP – PBX connection, just make sure
that the calls are routed properly to the network to a line with 2N® EasyGate IP.

Outgoing Call
1. Put the phone off-hook, you can hear the dial tone and the Line LED starts flashing.
2. Dial the user number. The interdigit delay may not be longer than 5 s (or as programmed)
during dialing. The number is evaluated as complete and transmitted to the GSM network
after this timeout.
3. A short delay follows the last-dialed digit for 2N® EasyGate IP to await further dialing, if
any, which is then followed by the dialing end signal and connection setup.
4. If the called user is available, you will hear the ringing tone. If the called user is engaged,
you will hear the busy tone or any of the GSM provider's messages.
5. When the called user answers the phone, a call is established. The Line LED is statically on
during the call.
6. Hang up to end the call. The Line LED goes off. If the called user is the first to hang up, you
will hear the busy tone and hang up.

Incoming Call
1. Ringing signals an incoming call. The Line LED flashes during ringing.
2. Put the phone off-hook to connect the call. The Line LED is statically on during the call.
3. Hang up to end the call. The Line LED goes off. If the called user is the first to hang up, you
will hear the busy tone and hang up.

Automatic Call (Babycall)

If the Babycall function is enabled, a pre-programmed period of time is counted down after off-
hook. Unless you start dialing by the end of this timeout, a call to the predefined phone number
is set up automatically – from this moment on, 2N® EasyGate IP behaves as if dialing was

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terminated in a standard outgoing call. Any dialing during the Babycall timeout countdown
cancels this function and a standard outgoing call is made.

6.2 SIP Calls

SIP is a service which provides calls via the Internet. Data has to be permitted for SIP calling.

Enable SIP calls in the SIP / Basic Settings menu by turning on Service and save the setting.
Complete the phone number and authorization ID if different from the phone number. Enter the
password paying attention to the lower/upper case. Complete the SIP server address. If 0 is set
by default, the setting is same as in 5060.

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This is the way to SIP registration. Check the SIP status on the SIP / Basic Settings card or the
Status card, which provides general information on the device.

 Caution
• Make sure that 2N® EasyGate IP is registered to make calls via SIP. This means that
peer-to-peer calls cannot be made.

6.3 VoLTE Calls

The VoLTE service provides the highest quality calls via the LTE network. The service is available
wherever there is an LTE signal.

Turn on the IMS function on the Network / VoLTE card to enable the VoLTE function in the
device. Data is enabled by the device by default, use the Network / WWAN card to change the
setting. Make sure that the Network technology value on the WWAN card is always LTE (i.e.
connection to LTE network) for the VoLTE calls.

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This is how the VoLTE calls are set.

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6.4 GSM / UMTS Calls

To make GSM / UMTS calls, change the outgoing call type from SIP, voice to Voice in the
Telephony / Dialing folder.

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7. Technical Parameters
Power supply
• Mains supply: 240 / 12 V; 1 A, power adapter
• Direct current supply: 9 to 30 V DC
• Consumption 12 V DC:
• at rest – 100 mA
• Internal batteries: 4x NiMH type AA, 1.2 V / 2100 mAh

 Warning
• Make sure that the power adapter included in the package is used to ensure a
proper operation of the device.

Configuration and upgrade

• Local: WEB UI via USB
• Cloud service: 2N® Elevator Center
Antenna
• Connector type: SMA
• Impedance: 50 Ω
Line interface
• Interface type: 2-wire analog, FXS
• Call impedance: selectable – 600 Ω, Zr EU, Zr Australia
• Loop voltage: 48 V DC
• Loop current: 20 mA
• Loop resistance: 800 Ω max
• Ringing voltage: adjustable, 35 – 60 V RMS
• Ringing frequency: adjustable, 10 – 60 Hz
INPUT
• Shorting input
OUTPUT
• Type: Relay output
• Contacts: Switching, with normally open and normally closed
• Switched voltage DC: 30 V, 1 A max
• Switched voltage AC: 125 V, 0.3 A max
• Resistive load
Serial Line
• Type: RS232
• Connection: RX, TX, GND

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Telephone network
GSM bands
• EU version: EGSM 900 MHz/GSM 1800 MHz
• US version: No
• AU version: EGSM 850/900 MHz, GSM 1800/1900 MHz
UMTS bands
• EU version: 850/900/2100 MHz
• US version: 850/1700/1900 MHz
• AU version: 850/900/1900/2100 MHz
LTE bands
• EU version: B1,B3,B5,B7,B8,B20
• US version: B2, B4, B12
• AU version: B1,B3,B5,B7,B28, B40
VoIP
• Protocol: SIP (RFC3261) over UDP, SIPs, SRTP
• DTMF:
i. In-band Analogy to the traditional DTMF signal, where tones are combined
with speech into a single voice channel.
ii. SIP INFO (RFC 2976) DTMF signal is sent separately in the SIP message body.
iii. RTP Event (RFC 2833) as part of the RTP stream.
Mechanical properties
• Dimensions: 195 x 119 x 61 mm
• Weight: 600 g
• Operating relative humidity: up to 90 %, non-condensing
• IP cover: IP43
• Operational temperature:
• temperature range without batteries: −40 °C to +85 °C
• temperature range with batteries: 0 °C to +45 °C
• Storage temperature: −20 °C to +35 °C
• LED statuses: power, telephone network, FXS line, data, signal level
• Certifications:
• EN 62368-1, EN 81-28, EN 301489-1, EN 301489-7, EN 301511, EN 301908-1, EN
301908-2, EN 301908-13, EN 62311, EN 63000, EN 12016
• FCC Part 15b, UL 62368-1, PTCRB
• ICES-003 Issue 6, CSA C22.2 No.62368-1
• AS/CA S003.1, S003.3, S042.1, S042.4, AS/NZS 62368.1 App ZZ

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8. Supplementary Information
This section describes supplementary information on the product.
Here is what you can find in this section:
• 8.1 Troubleshooting
• 8.2 Directives, Laws and Regulations
• 8.3 General Instructions and Cautions

8.1 Troubleshooting
Problem Solution

No LED indicator is in on 2N® EasyGate • Check whether the switch is in turning-on

IP. position 0/I.
• Check the power supply and battery status.

All of the LED indicators are on on 2N® • Turn off and on again, the LEDs should go off
EasyGate IP, there is no active call on the in 3 s and indicate the current device state.
line
(data LED is on as set in SIP settings).

2N® EasyGate IP does not log in. • Check the SIM card insertion.
• Check the inserted SIM card for PIN request.
• Check the antenna connection.
• Make sure that the installation site has a good
network signal.

No tone can be heard after off-hook. • Check the telephone line connection.
• The device may not be initialized after the
start (approx. 20 s after power up).
• Check the power and wireless failure settings
in the Service / Signaling folder.

2N® EasyGate IP does not communicate • Check whether the switch is in turning-on
with the PC via USB. position 0/I.
• Check the power supply and battery status.
• Unlock USB using the RESET button if the 2N®
EasyGate IP setting allows so. If not, reset the
factory default values.
• Use 2N® Elevator Center for login to the
device.

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Problem Solution

2N® EasyGate IP fails to communicate • Use USB for login to the device.
with 2N® Elevator Center.

For the most frequently asked questions refer to faq.2n.cz.

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8.2 Directives, Laws and Regulations

2N® EasyGate IP conforms to the following directives and regulations:
• 2014/53/EU for radio equipment
• 2014/33/EU for lifts and safety components for lifts
• 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and
electronic equipment
• 2012/19/EU on waste electrical and electronic equipment

8.3 General Instructions and Cautions

Please read this User Manual carefully before using the product. Follow all instructions and
recommendations included herein.
Any use of the product that is in contradiction with the instructions provided herein may result
in malfunction, damage or destruction of the product.
The manufacturer shall not be liable and responsible for any damage incurred as a result of a
use of the product other than that included herein, namely undue application and disobedience
of the recommendations and warnings in contradiction herewith.
Any use or connection of the product other than those included herein shall be considered
undue and the manufacturer shall not be liable for any consequences arisen as a result of such
misconduct.
Moreover, the manufacturer shall not be liable for any damage or destruction of the product
incurred as a result of misplacement, incompetent installation and/or undue operation and use
of the product in contradiction herewith.
The manufacturer assumes no responsibility for any malfunction, damage or destruction of the
product caused by incompetent replacement of parts or due to the use of reproduction parts or
components.
The manufacturer shall not be liable and responsible for any loss or damage incurred as a result
of a natural disaster or any other unfavourable natural condition.
The manufacturer shall not be held liable for any damage of the product arising during the
shipping thereof.
The manufacturer shall not make any warrant with regard to data loss or damage.
The manufacturer shall not be liable and responsible for any direct or indirect damage incurred
as a result of a use of the product in contradiction herewith or a failure of the product due to a
use in contradiction herewith.
All applicable legal regulations concerning the product installation and use as well as provisions
of technical standards on electric installations have to be obeyed. The manufacturer shall not be
liable and responsible for damage or destruction of the product or damage incurred by the

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consumer in case the product is used and handled contrary to the said regulations and
provisions.
The consumer shall, at its own expense, obtain software protection of the product. The
manufacturer shall not be held liable and responsible for any damage incurred as a result of the
use of deficient or substandard security software.
The consumer shall, without delay, change the access password for the product after
installation. The manufacturer shall not be held liable or responsible for any damage incurred by
the consumer in connection with the use of the original password.
The manufacturer also assumes no responsibility for additional costs incurred by the consumer
as a result of making calls using a line with an increased tariff.

Electric Waste and Used Battery Pack Handling

Do not place used electric devices and battery packs into municipal waste containers. An undue
disposal thereof might impair the environment!
Deliver your expired electric appliances and battery packs removed from them to dedicated
dumpsites or containers or give them back to the dealer or manufacturer for environmental-
friendly disposal. The dealer or manufacturer shall take the product back free of charge and
without requiring another purchase. Make sure that the devices to be disposed of are complete.
Do not throw battery packs into fire. Battery packs may not be taken into parts or short-circuited
either.

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