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    Tourism & Hospitality

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    M. Amebari Nongsiej
    This document contains a tourism and hospitality exam with multiple choice and short answer questions. It tests knowledge of key tourism concepts like types of tourists, communication skills, hotel room types, and self-management skills. The exam has 4 sections - Section A contains 10 multiple choice questions worth 1 mark each. Section B has 4 very short answer questions worth 1 mark each. Section C asks for short answer questions worth 2 marks each. Section D requires long answer questions worth 4 marks each.

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    Tourism & Hospitality

    Uploaded by

    M. Amebari Nongsiej
    93 views4 pages
    This document contains a tourism and hospitality exam with multiple choice and short answer questions. It tests knowledge of key tourism concepts like types of tourists, communication skills, hotel room types, and self-management skills. The exam has 4 sections - Section A contains 10 multiple choice questions worth 1 mark each. Section B has 4 very short answer questions worth 1 mark each. Section C asks for short answer questions worth 2 marks each. Section D requires long answer questions worth 4 marks each.

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    This document contains a tourism and hospitality exam with multiple choice and short answer questions. It tests knowledge of key tourism concepts like types of tourists, communication skills, hotel room types, and self-management skills. The exam has 4 sections - Section A contains 10 multiple choice questions worth 1 mark each. Section B has 4 very short answer questions worth 1 mark each. Section C asks for short answer questions worth 2 marks each. Section D requires long answer questions worth 4 marks each.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    93 views4 pages

    Tourism & Hospitality

    Uploaded by

    M. Amebari Nongsiej
    This document contains a tourism and hospitality exam with multiple choice and short answer questions. It tests knowledge of key tourism concepts like types of tourists, communication skills, hotel room types, and self-management skills. The exam has 4 sections - Section A contains 10 multiple choice questions worth 1 mark each. Section B has 4 very short answer questions worth 1 mark each. Section C asks for short answer questions worth 2 marks each. Section D requires long answer questions worth 4 marks each.

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    You are on page 1of 4

    Total No.

    of Printed Pages – 7 (2)


    HS/XI/A.Sc.Com/ToH/22
    (b) Which of the following is not a self-management
    skills?
    2022
    (i) Problem solving skill
    TOURISM & HOSPITALITY
    (ii) Understanding skill
    ( Theory )
    (iii) Bargaining
    Full Marks : 30
    (iv) Confidence building.
    Time : 1 hour

    The figures in the margin indicate full marks for the


    (c) A room assigned for four person, having two or
    questions
    more beds is called
    General Instructions:
    (i) Quad room
    (i) Write all the answers in the Answer Script.
    (ii) King room
    (ii) Attempt all parts of a question together at one place.
    (iii) Queen room

    SECTION – A (iv) Triple room.

    1. Choose the most appropriate answer from the given


    options (any eight): 1 8 = 8
    (d) Sharing of information by using words, language,
    (a) Temporary visitors staying less than twenty four sounds and speech are known as
    hours in the country visited are known as
    (i) Visual Communication
    (i) Tourist
    (ii) In-bound tourist (ii) Verbal Communication

    (iii) Out-bound tourist (iii) Written Communication


    (iv) Same-day Visitors/Excursionists.
    (iv) Non- verbal Communication.

    HS/XI/A.Sc.Com/ToH/22 HS/XI/A.Sc.Com/ToH/22
    (3) (4)

    (e) Movement of the tourist within one’s own country (h) When was the term ‘Green Economy’ first coined?
    is called
    (i) 1988
    (i) International tourist

    (ii) Domestic tourist (ii) 1986

    (iii) Out-bound tourist (iii) 1987

    (iv) In-bound tourist. (iv) 1989

    (f) Rahul gets feedback on his project work from


    his class teacher. Which of these options (i) Which of the following is not a part of grooming?
    demonstrate positive attitude in this situation?
    (i) Shoes
    (i) Rahul ignores the feedback.
    (ii) Rahul takes the feedback but does not use (ii) Cleanliness
    it.
    (iii) Rahul tells others that the teacher is wrong. (iii) Jewellery

    (iv) Rahul learns from the feedback and makes (iv) Food habit.
    his project work better.

    (g) Hotels which are owned by a single owner, who (j) Tourism which consists of people who possess a
    might use it for some part of the year and rent it common special interests that influences their
    out for the remaining part of the year is known travel choices are known as
    as
    (i) Mass tourism
    (i) Resort
    (ii) Special Interest tourism
    (ii) Condominium hotel
    (iii) Time share hotel (iii) Sustainable tourism

    (iv) Lodges. (iv) Adventure tourism.

    HS/XI/A.Sc.Com/ToH/22 HS/XI/A.Sc.Com/ToH/22
    (5) (6)

    (k) Which of the following is a barrier of (c) Queen room


    communication when the body language is
    (d) Non-Verbal Communication
    unknown?
    (e) Out-bound Tourism
    (i) Cultural Barrier
    (f) Table d’hote menu.
    (ii) Inter-personal Barrier

    (iii) Physical Barrier


    SECTION – C
    (iv) Environmental Barrier.
    3. Write short answer-type questions of the following
    (any three): 2 3 = 6
    (l) Which plans provides a room along with
    breakfast, lunch and dinner? (a) Who is a meet and greet officer?

    (i) European Plan (EP) (b) What are the elements of Communication Cycle?

    (ii) American Plan (AP) (c) Write a short note on Eco-Tourism.

    (iii) Modified American Plan (MAP) (d) How many types of Greetings are there? Explain
    each of them.
    (iv) Jungle Plan (JP).
    (e) As a front desk agent, what are the steps you
    should undertake when the guest arrives at the
    reception to check-in?

    (f) What are the two types of suites? Explain briefly.


    SECTION – B
    (Very short answer type questions)
    SECTION – D
    2. Define the following (Any four ): 1 4 = 4
    4. Write long answer-type questions of the following
    (a) Tourism (any three): 4  3 = 12
    (b) Green Economy (a) List and explain the 4A’s of tourism?

    HS/XI/A.Sc.Com/ToH/22 HS/XI/A.Sc.Com/ToH/22
    (7)

    (b) Explain briefly the three steps to personal


    hygiene.

    (c) What is the importance of accommodation in the


    Tourism & Hospitality Industry?

    (d) What are the function of the Front Office


    Department?

    (e) Explain the four major types of food and beverage


    services.

    (f) What are the roles of the government towards


    sustainable development?

    Note : Answer can be accepted from outside the text


    but relevant to the context.

    

    HS/XI/A.Sc.Com/ToH/22

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