Porter Analysis of CCD

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Threat of New Entrants

1. Older and more established companies and brands café coffee day have an additional
advantage of reached economies of scale, and as a result are able to reduce their marginal
cost of their products.
2. There is low risk of brand-new entrants to Cafe Coffee Day as it has rather big network of
circulation internationally dominating with well-reputed image. there are previously well
established native and international brands in the Indian coffee marketplace.
3. An important barrier to enter the coffee retail market is the large amount of capital
required to do the same. This barrier to entry acts as an impediment to those willing to
enter the industry unless they are backed by industrial giants. Since the current
competitors have already captured a significantly large portion of the market, any new
entrant will need to spend a large amount of capital of advertising and promotional content
to capture market interest.
4. Café Coffee Day’s Fresh ‘n’ Ground has definite advantage with respect to access to raw
material and consequently, distribution channels due to the fact that they own large
amounts of coffee plantation holdings.
5. There is no restrictive policy of the government regarding the coffee cafes in India. In fact,
government is encouraging the Foreign Direct Investment(FDI).
6. There is a low cost of switching for a customer in the coffee industry.

Threat of Substitutes
Threat of substitutes is exceedingly high for numerous reasons.

1. First reason is that India is well-known for tea nation and therefore tea can be a straight
away substitute of coffee.
2. Coffee, Coolers, Tea, Sweet treats are the main products of CCD. But its main products are
centred around drinks made with coffee. Any drink that can potentially replace them can
be considered a substitute. Pepsi and Coca cola offer a wide range of soft drink products
such as Coke, Sprite, Costa coffee, Georgia coffee etc. At the same time, there are local
varieties of drinks from every country, such as Tea, Coffee and other beverages etc., that
also have the potential to replace CCD coffee and other drinks.
3. Some of these drinks that have caffeine in them, such as mountain dew, Sprite, etc., have
greater potential to replace CCD coffee than others due to the similar post-consumption
effect.
4. Customers do not have to face any commendable switching costs to switch to the
aforementioned substitutes. They are readily available in most stores in locations CCD
operates at and are comparatively affordable compared to CCD products. Hence, it can be
concluded that the threat from substitutes is high.
5. Also people have homemade options to have good coffee at home either using instant
coffee like Nescafe or buying a coffee machine.
6. Moreover, teenagers can go for other places to hangout like pubs or ice cream Parlors
instead of visiting to these coffee shops.
7. The buyer has vast opportunity to taste and try other substitutes available in the market. In
this sense, the entry of foreign coffee brands are also multiplying the effect and giving
chance to buyer to try new substitutes.

Bargaining Power of Customers


1. The bargaining power of buyers is relatively Medium because the swapping cost of coffee is
not extremely high in India as there are numerous native and international coffee brands
that are available at the doorstep. Further, there is an extensive diversity in the products
and services available at other coffee outlets. This seems to be an excellent hazard for any
company. Therefore, Cafe Coffee Day ensures to keep its customers pleased. This has
actually led Cafe Coffee Day to be one of the faithful businesses in eyes of its buyers.
2. Buyers at CCD are mostly individuals purchasing a coffee for themselves, making purchases
out of their individual conscience. They do not make bulk purchases and also do not exhibit
any cohesive group behavior. Although bulk purchases are also made, they are mostly
limited to corporations purchasing them and not individuals per se.
3. The number of buyers is very high
4. There are very low chances that buyer will integrate backward and threaten industry
because the product do not have significant important in the consumer’s daily living.
5. It is a daily basis consumable products and take insignificant share of buyer’s income.

Bargaining Power of Suppliers:

1. CCD grows it’s the coffee which is served in the cafes so there are no suppliers in the case
of coffee

2. For eatables that are served are catered by different suppliers as per the required
standards put in place.

3. CCD Manufactures its own coffee vending machines and café furniture nationally.

4. Bargaining power of suppliers is bit to be low because there is no presence of monopoly.


5. Further, the government and other regulatory bodies have enforced several regulations and
limitations on the prices of coffee and milk.
6. There is an enormous level of backward integration in the coffee industry that actually
reduces the bargaining power of suppliers.
7. In the food and beverage market, Cafe Coffee Day owes the largest share of market
needing greater number of supply chains. This triggers it to be a picturesque buyer for the
suppliers. Hence, any of the provider has never ever expressed any complain about price
and the bargaining power is also low. In reaction, Cafe Coffee Day has actually likewise
been concerned for its suppliers as it thinks in long-lasting relations.
8. Given the fact that these raw materials are not something unique, they can be procured
from suppliers that follow the standards. This would mean there is very little bargaining
power for the suppliers.
9. The firms will not face any switching cost reducing the bargaining power of supplier.
Competitive Rivalry

1. The competitive rivalry for the firm depends on mainly the number of competitors available
in the market at the moment, product and brand differentiation and the switching cost of
the customers.
2. Currently, the main competitors to CCD can be all the local cafes, restaurants that serve
coffee, other firms like Starbucks, Dunkin Donuts, McDonald's McCafé, Costa Coffee, etc.,
3. Given the fact that this belongs to the Food Industry, switching costs can be considered
close to zero.
4. As for the product differentiation, CCD offers a wide range of drinks and the experiential
benefits associated with the outlets, but its competitors are equally large to contend that.
5. Starbucks announced its entry into India back in the year 2012 by a 50-50 joint venture with
Indian business tycoon TATA. Starbucks prices were not extremely high but more expensive
then CCD because of having an international brand image with exceptional quality. The
price which was charged by Starbucks was Rs. 95 (cappuccino) quiet high as compare to
CCD’s cappuccino which has the price of around Rs. 66. Much the same as CCD, Starbucks
also offered a variety of other products like frozen yogurts, sweets, quick sustenance, and
other food as well in every last bit of its shops as per the preference of customers.
Starbucks was the serious threat because they owned a globally established brand name
and exceptionally well financial position.
6. But one element which might become threat for Starbucks itself is the element of price
because the average bill for two persons at Starbucks is around Rs. 600 which is quiet high
as compare to Rs. 175 of CCD’s. Cafe Coffee Day brings in local customers by its low
expense of the product with the regional taste of the items maintaining its first place in the
international market.

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