Reference 2nd
Reference 2nd
Reference 2nd
Citation
Academic Journals:
1. Dholakia, U. M., Zhao, M., & Dholakia, R. R. (2005). Multichannel retailing: A case study of
early experiences. Journal of Interactive Marketing, 19(2), 63-74.
2. Verhoef, P. C., Kannan, P. K., & Inman, J. J. (2015). From multi-channel retailing to omni-
channel retailing: Introduction to the special issue on multi-channel retailing. Journal of
Retailing, 91(2), 174-181.
3. Li, X., & Chen, P. Y. (2019). The impact of e-commerce developments on urban consumer
behaviors: A case study of China. Computers in Human Behavior, 99, 66-75.
Books:
4. Turban, E., Liang, T. P., & Wu, S. (2019). Electronic commerce 2018: A managerial and social
networks perspective. Springer.
5. Laudon, K. C., & Traver, C. G. (2019). E-commerce 2018: Business, technology, society.
Pearson.
6. "The Rise of Online Shopping: How E-Commerce Is Changing Retail." Harvard Business
Review, July 2017.
8. "The Future of Retail: E-commerce Trends in 2021." The Wall Street Journal, December 2020.
Articles
These sources should provide you with valuable insights into consumer behavior in online retailing.
Make sure to properly cite any information you use in your report according to the citation style
(e.g., APA, MLA) required by your institution or organization. Additionally, you can use academic
databases like Google Scholar, JSTOR, and ProQuest to find more specific articles and research papers
related to your topic.