Realising Your

Full Potential
Facility Management

Real Estate Management

Interior Fitout

Building Technology www.apleona.com

Apleona in a nutshell: European service provider with a high level of
technical expertise, in -house activity and innovative strength

≡ Apleona is already one of the biggest European real estate

service providers with over EUR 2 billion in sales.
≡ W e manage and run real estate in all asset classes in over
30 countries, offer installation and fitout serv ices, run and
maintain facilities and support our clients in production
and secondary processes.
≡ We have a high level of technical expertise and in-house
Digital Client Solutions
activity – focused on efficiency and the long term and
driven by the high quality standards of our customers. Development partnership for solutions in
≡ We work with technology partners to develop and test digital predictive maintenance, office space
solutions for the management and efficient operation of utilization and more.

tomorrow’s real estate and make our customer’s properties

productive.

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Awards and rankings

2nd place Lünendonk List 2020 as the largest provider of facility services in Germany
1st place Bell FM Report 2018, “provider with sales > EUR 300 million” category
1st place Bell PM Report 2019, “office (sales > EUR 17 million)” category
2nd place Bell PM Report 2019, “retail (shopping and specialty retail centers)” category
1st place Handelsblatt Diamond Star Award 2019 for the Apleona Ecosystem
“IT innovation products and services in large enterprises” category
ZIA Innovation Report 2019 for cloud-based energy management

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Our organization

Group CEO:Dr.Jochen Keysberg

EUR 2.0 billion in sales, >30 countries, >20,000 employees, market leader in DACH region

Real Estate & Facility Management Installations

COO:Dr.Gert Riegel COO: Michael Engel COO: Michael Engel MD: Helmut Willer MD: Horst Kever
International Building
DACH International Interior fitout
Corporate Clients technology

Nationwide locations in Approx. 30 country 15 locations in

Mandates with cross-border 7 locations in Germany
Germany, Austria and organizations mostly in Germany &
portfolios in 25 countries
Switzerland Europe/EMEA 1 location in Luxembourg

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Our markets:
European platform with focus on the DACH region

We are represented in more than 30

countries with our own teams and
organizations.

Our European platform and our

international network with its cross-
border account structure ensure
consistently high quality standards
across the world.

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 Our services:
Four main business areas – one service provider

Facility Management Interior Fitout

≡ Integrated FM strategies and ≡ General contractor for complete
concepts fitout solutions
≡ Technical FM ≡ Tenant fitout (offices, sales
≡ Industrial services rooms, museums, hotels and
≡ FM consulting much more)
≡ Integrated soft services ≡ Renovations
≡ FM in sensitive sectors ≡ Manufacturer-independent, own
≡ Energy management product and system solutions
≡ Security services ≡ Fireproofing solutions

Real Estate Building Technology

Management ≡ Design, project planning and
construction of building services
≡ Property management
systems
≡ Retail & center management
≡ HVAC (heating, ventilation and
≡ Asset management
air conditioning)
≡ Lease management
≡ Innovative energy concepts
≡ Fund & portfolio management
≡ Service concepts for servicing
≡ Building advisory
and maintenance of technical
≡ Project management
facilities

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 Our competences: We provide numerous production support services
and secondary processes in many sectors

Handling of production facilities & Data centers & Critical

Secondary processes environments

Maintenance of tool machines Planning, implementation

and robots and maintenance

Energy &
Sustainability In-depth expertise for many industries

Monitoring, contracting Such as holistic services for

and ISO 50001 certification the health-care industry

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Our services: modular or integrated, depending on client
requirements – but always from one source

≡ We advise and support our clients throughout the entire range of real estate management with
our services – always focused on the needs of our clients and with an eye on the overall picture
≡ We stand out because of our wide range of services and depth of added value
≡ All services are available modularly or as an integrated bundle of services

15 Jenoptik locations 24 Deka locations Merck Innovation Center

including technology center worldwide Installation of building technology
Facility and real estate management Facility and workplace and ceiling grid, integrated facility
management, letting and leasing management

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Our references: We provide services focused on efficiency
and the long term

INDUSTRY
Automotive Chemicals/ Consumption/ Mechanical Technology Transportation
pharmaceuticals trade engineering
≡ BMW ≡ IBM ≡ DB Fernverkehr
≡ VW ≡ Abbott ≡ Adidas ≡ ABB ≡ Siemens ≡ Lufthansa
≡ Continental ≡ Abbvie ≡ Douglas ≡ Bosch ≡ Carl Zeiss / ≡ Flughafen München
≡ Jungheinrich ≡ Akzo Nobel ≡ Hornbach ≡ Otis Jenoptik ≡ Airbus
≡ Porsche ≡ BASF ≡ Hugo Boss ≡ Thales ≡ Heraeus ≡ Boeing
≡ Mercedes-Benz ≡ Solvay ≡ Red Bull ≡ Multivac ≡ 3M ≡ Deutsche Post
≡ Schaeffler ≡ Takeda ≡ Peek & ≡ Schreiner Group ≡ Apple ≡ Panattoni
≡ Mahle ≡ Merck Cloppenburg ≡ Wilo
≡ Bayer
SERVICES REAL ESTATE
Banks/insurance Health care Other Investors / asset managers
≡ Credit Suisse ≡ Gemeinnützige Gesellschaft der ≡ Accenture ≡ Deka ≡ EQT Real Estate
≡ Generali Franziskanerinnen zu Olpe ≡ Ernst & Young ≡ B&L Gruppe ≡ Patrizia
≡ ING-DiBa ≡ Verbund katholischer Kliniken ≡ KPMG ≡ DIC ≡ Kölbl Kruse
≡ Talanx Düsseldorf ≡ Messe München ≡ Commerz Real ≡ TH Real Estate
≡ Zurich Insurance ≡ Klinikum Lippe ≡ TÜV ≡ ECE ≡ Tishman Speyer
≡ Savills ≡ Alfried-Krupp-Krankenhaus ≡ MEAG ≡ Swisscanto ≡ Triuva
≡ UBS ≡ Schön Kliniken Hamburg, ≡ EnBW ≡ Union Investment ≡ Warburg-HIH
Munich, Düsseldorf ≡ Koelnmesse

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 Best practice:
The whole range of real estate services – all from one source

Over 100 EnBW locations Corpus Sireo, office portfolio Wilo Smart Factory,
across Germany with 110,000 m² in Germany Dortmund
Technical facility management Property management Building and energy technology

Mercury City Tower, Moscow Neumarkt Galerie, Cologne EuroTower, Frankfurt

Technical facility management Center and property management Complete fitout following renovation
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 We serve our international clients across borders with a central key
account structure and local organizations

Siemens Campus, Ambassador House, 150 IBM buildings and sites in

Erlangen Zurich, Switzerland 15 countries
Integrated FM and digital solutions Property management Integrated FM and digital solutions

ESA center in Spain, Over 180 ABB locations 69 ABInBev locations

Italy and Germany across Europe across Europe
Integrated Implementation of a facility Integrated
facility management management strategy facility management
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Our digitalization offensive:
Three pillars of our strategy to achieve our digital vision

Process automation Digital solutions Collaboration /

knowledge management

Increasing efficiency in operative and Fast development of flexible and Intensifying knowledge transfer and
administrative activities through scalable solutions together with our collaboration through modern cloud-
automation of end-to-end processes clients and development partners based collaboration tools

Cloud-based Apleona IT platform

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 Apleona puts digital solutions to productive use

Watson Tower as Future Lab Digital solutions for

for digital solutions German IBM portfolio

Testing and going-live for Office User App, Booking App

current and future digital developments Occupancy Detection

User app for User app and Occupancy Insights for

up to 50.000 office users new Siemens campus in Erlangen

Meeting room booking, reporting incidents Development of Siemens Campus App

checking menu and waiting times and more for up to 6.000 users including predictive cleaning

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 Digital Workspace Solutions:
We improve the office working day of our customers!

12:15 pm
9:00 am Lunch time: Check menu 1:30 pm
Use of a and waiting times Food coma: Power nap needed!
smart locker 2:00 pm
8:50 am Have an idea!
Enter a room by opening 3:15 pm
Smart Lock Spontaneous meeting:
Book a meeting room
8:45 am
Search for a workplace
4:45 pm
8:30 am Discovered broken
Visitor Check-in light: Open a ticket

5:30 pm
8:00 am
Laura Redeem collected
Start of the day: Check
points and get a free
weather, traffic situation
chocolate bar
and location information
Solutions without sensor /
#finallymonday installed hardware component

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Apleona Ecosystem – Keyfacts

≡ Enables to collect, store, analyze, publish IoT

data from all objects and services connected
≡ Modular design based on micro services
≡ Security as a foundation
(e.g. isolated environment per customer)
≡ Multi-cloud approach ECOSYSTEM

≡ Open interfaces & integration of client‘s

or 3rd party software

W inner of the
2019 Handelsblatt Golden Star Award
IT Innovation

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Management Board

Dr. Jochen Keysberg Dr. Georg J. Fronja Robin Petersen Dr. Gert W. Riegel
CEO CFO COO COO

Heiner Dorau Jan Dunkelberg Jörn Ettenhofer Horst Kever

Head of Client Development Head of Corporate Client Solutions Head of Operation FM DACH MD Apleona Wolfferts Gebäudetechnik

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What sets us apart:
Our guidelines

ATTITUDE PERFORMANCE STYLE

We champion We create real We inspire

individuality added value and move
authentic – responsive – collaborative efficient – precise – dedicated – smart –
sustainable imaginative

≡ We don’t just offer off-the-shelf solutions but ≡ We strive to be an inspiring,

≡ We develop and realize solutions
tailored solutions for the individual enriching and motivating
that provide added value for our
requirements of our customers. partner.
customers – whether in commercial,
≡ Our “people’s business” builds on technical, process-related or financial ≡ Characterized by solution-
personalities – shaped by trust, attention terms. orientation, inventiveness and
and reliability. creativity as well as proactive
≡ Geared towards efficiency and and passionate commitment
≡ We follow current regulations and relevant longevity and driven by the high and forward-looking thinking.
norms, pursue fair and collaborative quality standards of “German
teamwork. Our actions are oriented on Engineering.”
ethical aspirations.
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Social responsibility and sustainability:
Our guidelines, activities and most important memberships

Group Policy
Corporate Social Responsibility

Status Report on Sustainability 2018

Sustainable Development Goals (SDGs)

Communication on Progress 2018 of Apleona
on the ten principles of the UN Global Com pact
Nr. 3 and Nr. 13

Corporate Social Responsibility (CSR)

Corporate Sustainability Leadership

Economy Ecology Sociocultural

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KONTAKT
Apleona GmbH
An der Gehespitz 50
63263 Neu-Isenburg

Telefon: +49 6102 45 3400

www.apleona.com