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Com Palin

Noreen Asuncion filed a complaint with the Land Transportation Franchising and Regulatory Board (LTFRB) against a premium jeepney with plate number NGJ 5224. She reported being overcharged on her and her companion's fare from Guitnang Bayan in San Mateo, Rizal to Conception in Marikina. The conductor charged them 50 pesos total when the correct fare should have only been 40 pesos. Noreen is requesting that the LTFRB look into the matter and advise the operator about overcharging passengers, as this is a financial burden especially with the high cost of living. She provided her contact information and signed an affidavit detailing

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Marwel Ranara Dadale
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63 views2 pages

Com Palin

Noreen Asuncion filed a complaint with the Land Transportation Franchising and Regulatory Board (LTFRB) against a premium jeepney with plate number NGJ 5224. She reported being overcharged on her and her companion's fare from Guitnang Bayan in San Mateo, Rizal to Conception in Marikina. The conductor charged them 50 pesos total when the correct fare should have only been 40 pesos. Noreen is requesting that the LTFRB look into the matter and advise the operator about overcharging passengers, as this is a financial burden especially with the high cost of living. She provided her contact information and signed an affidavit detailing

Uploaded by

Marwel Ranara Dadale
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Republic of the Philippines

Department of Transportation
LAND TRANSPORTATION FRANCHISING & REGULATORY BOARD
East Avenue, Diliman, Quezon City

PUBLIC ASSISTANCE AND COMPLAINT DESK

COMPLAINT FORM

COMPLAINT RECEIVED THRU: 1342 Hotline Walk In Email


Facebook Page
DATE & TIME REPORTED: _ AUGUST 12 2022

COMPLAINANT INFORMATION: SOBRA SA SINGIL

COMPLETE NAME: _NOREEN ASUNCION


REGISTERED ADDRESS: 45 DAANG TUBO ST GB 2 SAN MATEO RIZAL
CONTACT NUMBER: 09488845141
EMAIL ADDRESS: [email protected]

DETAILS:

MODE OF SERVICE (e.g.PUJ,TAXI,PUB etc.): PREMIUM JEEP


PLATE NO. : NGJ 5224 DATE & TIME OF INCIDENT: AROUND 7:40AM
PLACE OF INCIDENT:

VIOLATION:

____ CONTRACTING PASSENGER


☑️OVERCHARGING OF FARE / UNDERCHARGING
____ ARROGANT / DISCOURTEOUS DRIVER
____ REFUSAL TO CONVEY PASSENGER
____ FAST METER
____ NO FLAG DOWN METER
____ HIT and RUN
____ THREATENING PASSENGER
____ RECKLESS DRIVING
____ DISCRIMINATING AGAINST PASSENGER
____ REFUSAL TO GRANT SENIOR / STUDENT / PWD DISCOUNT
____ OTHERS (PLEASE SPECIFY) ___________________________________________________

Note: Kindly fill out the attached complaint affidavit for the details.
For more information and queries:
LTFRB 24/7 Hotline: 1342 Email Address: [email protected]
LTFRB PACD Trunk line: 8529-7111 Local 821 [email protected]
Republic of the Philippines
Department of Transportation
LAND TRANSPORTATION FRANCHISING & REGULATORY BOARD
East Avenue, Diliman, Quezon City

COMPLAINT AFFIDAVIT

hello po magandang araw po nais ko lang po sanang idulog sa inyo yung nasakyan namin na
mini bus from guitnang bayan san mateo rizal to conception marikina. sobra po kase maningil
yung conductor to the point na nakikipagtalo na po ako. 10 pesos po kase yung sobrang singil
nya kase po dalawa kming magksama noon ng hipag ko sa araw araw po nming pagsakay ng
mini bus e sa kanya lamang po kmi nakatikim ng 25pesos na singil 25 x 2 = 50 na dapat po ay 40
lang oo nga po't mababang halaga lamang pero saming mga minumin wager ay malaking bagay
na po yun sa mahal ng bilihin sana po mapansin at mapagsabihan po yung conductor ng
operator kung nagtaas man po ulit yung pamashe pwede naman po syang magsabi kase po
alam naman po namin kung nag taas na sa araw araw po namin pag sakay ay malalaman naman
po namin. maraming salamat po at Godbless!

NOREEN G ASUNCION
Affiant

SUBSCRIBED AND SWORN to before me this __________ day of ____________________________ with

_________________________ issued on ______________________ at ______________________________.

Notary Public Doc.


No. ________
Page No. ________
Book No.________
Series of ________

For more information and queries:


LTFRB 24/7 Hotline: 1342 Email Address: [email protected]
LTFRB PACD Trunk line: 8529-7111 Local 821 [email protected]

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