Joint Advisory On Social Media Impersonation Scams Involving Telegram
Joint Advisory On Social Media Impersonation Scams Involving Telegram
Joint Advisory On Social Media Impersonation Scams Involving Telegram
AGENCY OF SINGAPORE
The Police would like to alert members of the public to a social media
impersonation scam variant involving the messaging app, Telegram. Since January
2023, at least 50 victims have fallen prey to this variant, with total losses amounting to
at least $18,000.
2 For this scam variant, scammers take over control of victims’ Telegram accounts
by tricking victims into providing their handphone numbers and Telegram generated
login codes. The scam works in the following ways using a compromised account of
the victim’s known contacts:
3 Once scammers take over the victims’ Telegram accounts, the scammers would
proceed to target the victims’ contacts to repeat the same ruse to take over their
Telegram accounts or ask for monies (e.g. loans) to perpetuate the scam. Victims
would only realise they had been scammed after they discover that their Telegram
account is no longer under their control or when the loan is not returned. In some cases,
the scammers would have access to information, such as photographs or videos, in
the victims’ Telegram chats. The scammers would then use the information to extort
monies from victims and their contacts.
4 The Police and the Cyber Security Agency Of Singapore would also like to
advise members of the public to adopt the following precautionary measures:
a) ADD – Add the ScamShield App and set security features (e.g., enable two-
factor (2FA) or multi-factor authentication for banks, social media, Singpass
accounts; set transaction limits on internet banking transactions, including
PayNow)
b) CHECK – Check for the scam signs with official sources (e.g. ScamShield
WhatsApp bot @ https://go.gov.sg/scamshield-bot, call the Anti-Scam
Helpline on 1800-722-6688, or visit www.scamalert.sg).
c) TELL – Tell authorities, family, and friends about scams. Report any
fraudulent transactions to your bank immediately. Block and report the
sender to Telegram. If your Telegram account has been compromised,
report this to Telegram Support and inform your family and friends so that
they do not fall prey to scammers who may use your Telegram account to
impersonate you. Additionally, you are advised to report the Telegram
takeover incident to SingCERT via the online incident reporting form at
https://www.go.gov.sg/singcert-incident-reporting-form.
5 If you have any information relating to such crimes or if you are in doubt, please
call the Police Hotline at 1800-255-0000, or submit it online at
www.police.gov.sg/iwitness. All information will be kept strictly confidential. If you
require urgent Police assistance, please dial ‘999’.