STRATEGIES
STRATEGIES
What is Reverse
Psychology
And reverse psychology is that by pushing for the opposite of what you want,
the other person will choose to engage in the behaviour that you actually desire
Confrontation Strategies
7: Create something from nothing
In 756, a General named Ling Hu Chao of Qin was attacking the Yonqui, and
the latter was running out of arrows. General Chang Sun, who was defending
the fortress, ordered straw mannequins to be lowered. General Chao’s troops
fired thousands of arrows to these mannequins, and the arrows were duly
collected by Chang Sun’s troops. When this was repeated a second time, the
enemy ignored the mannequins. The third time, real warriors were lowered, and
launched a successful attack against the enemies
Deceive the enemy with an obvious, “standard” approach that takes a long time,
then surprise him by taking a shortcut and sneaking up to him. This is an
extension of Strategy 6 above; but using convincing, physical baits as a decoy to
draw the enemy’s attention. Many martial arts fighters do this by faking a strike
at the body, but hitting the head of the opponent at the last minute
When your opponents are fighting in the same battle field, monitor the situation
but delay joining the fight. If you are the “small player”, never join the fight of
“market leaders”. Wait until your competitors have exhausted themselves, then
move in and pick up the pieces
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Many Fastfood companies do this by bundling their products into value meals,
where customers are made to think they can save more from the value offers, but in
reality they end up buying more. McDonalds’ Happy Meals feature toys of famous
movies which appeal to children. Kids want the meal because of the toy, and
parents end up buying the toy, the kids’, as well as thier own meals
Chaos Strategies
19: Remove the firewood under the cooking pot
Eliminate the source of your enemy’s strength. Whenever you are faced with an
enemy who has enormous strength and power, direct engagement becomes
impossible. In this situation, find out first the source of his power, then eliminate or
undermine them there – Literally take the fuel out of their fire.
In business, when you think that your business needs to expand or needs to change
direction, you can do this by keeping your old company but secretly transferring
your assets to expand or form another company. This way, you can quietly amass
your resources or rebuild your strength under the radar.
Advancement Strategies
25: Replace the beams and pillars with rotten timbers
By removing the enemy’s key support, you weaken them and disrupt their battle
plans. This could involve disrupting the enemy’s formations, interfering with their
methods of operations, changing the rules in which they are used to following
etc. To replace the pillars you’ll need manipulation, long term planning or even
“intelligence” to penetrate the enemy ranks. Some business have been known to
“plant” employees in a competitor company so they gain access to crucial
information. Others just woo their competitor’s key people by offering an enticing
salary and perks.
26: Point at the mulberry tree while cursing the locust tree
Point at one to scold the other. Sometimes, it’s hard or undesirable to directly
discipline, control, or warn someone due to their position or status. Use analogy
and innuendo instead.
From the business point of view, sometimes it easier to attack the competitor not
by competing head on but by attacking their very powerful leader and destroying
his personal worth and credibility. Exposing a scandal, or even spreading rumors
against their CEO will hurt the company’s image and reputation.
28: Remove the ladder when the enemy has ascended to the roof
Burn bridges after crossing them. Lure your enemies to follow you towards a
rugged terrain, then trap him by cutting off the escape routes. However this
strategy must be used with caution as it can easily backfire. When retreat is
difficult, your enemy’s soldiers may fight to the death, making it difficult for you
to retaliate. Make sure you have the winning advantage like ample supply of
weapons and a stronger contingent. In business, there’s the concept of management
by crisis, or using a “burning platform” to force actions that would not otherwise
be taken under normal circumstances
Defeat Strategies
31: Use a woman to ensnare a man
The “Beauty Trap” is about using a woman to distract the enemy or get valuable
information. This can work on three levels. First, the leader becomes so distracted
by the beauty that he neglects his duties and lets down his guard. Second, jealousy
and conflict can be sowed if the desired women starts courting another men. Third,
conflict and strive can spread if other females are become jealous or envious.
willing and ready to fight, in such a way that makes the enemy suspect it’s a trap or
ambush. Act calm when your enemy expects you to be tense.
33: Let the Enemy’s own spies sow discord in the enemy camp
Use their spies against them. Rather than capture the spies, use the spies to spread
misinformation and sow discord. Undermine your enemy’s position by secretly
causing discord between him and his friends, allies, advisors, and troops. While he
is preoccupied settling internal disputes, his ability to attack or defend is
compromised.
we would like to review one of the most interesting works of ancient Chinese
literary tradition, the so-called Thirty-Six Stratagems. Why delve into it here?
Simply put, to gain a complete picture of what Ancient China can teach us
about how to succeed in any competition or conflict. The literaly work has a
puzzling background that still provokes debate, yet nevertheless it presents us
with something precious: a detailed panorama of Chinese views on strategic and
tactical thinking
According to Sun Tzu, the undisputed author of the The Art of War, supreme
excellence in conflict consists in defeating the enemy without a fight. If a
violent altercation must be had, one should seek to “win” first and then go
into battle
Historical note
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The actual proverb 瞒天过海 / mán tiān guò hǎi/ has been known
since the late Ming dynasty (1368-1644). Most likely it refers to
the story of the general, Xue Rengui, who tricked the Tang Emperor
LI Shimin, who had a fear of open water, into crossing the sea to
fight the Korean kingdom Goguryeo. Rengui lured the emperor into
a palace where the master feasted for several days. The ‘palace’
turned out to be a ship in disguise that brought the emperor to the
other side of the sea without him even realizing it.
The stratagem exploits the gap between what we see and how
we evaluate a risk. People habitually believe the level of threat
coming from a situation will remain the same once it has been
established what is going on. It seems unnecessary to maintain the
same level of alertness. Failure to discern what is a threat and what is not is what makes
one easy prey for a deceiver
Application
In history, we find interesting cases of deceit like this one. Far away
from China, in the pre-Ukrainian state known as Kievan Rus,
Princess Olga (920-969 C.E.) lost her husband Oleg during his
campaign against the Slavic tribe of Drevlan. Princess Olga later
besieged the capital of Drevlan. The city begged to surrender,
offering a rich ransom to make up for its transgressions. Olga had a
simple request: three sparrows and three pigeons from every
household of the city. Drevlyans were perplexed but relieved. Olga’s
request was satisfied. The next day, princess OIga ordered her
detachment to bind a piece of smouldering touchwood covered in
cloth to every dove and every sparrow and set them free. Birds flew
back to their nests and doves to their cotes, sparrows to their eaves.
The city was set on fire all at once and swiftly fell to Olga, who
showed no mercy towards the killers of her husband
Mal, ignorant of Olga’s fury — and the fact that she’d already killed
twenty of his men — sent a group of decorated chieftains.
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And Olga still demanded vengeance, but she had to act fast.
Before Mal and the Drevlians realized the bloody fate of their
dignitaries and chieftains. So Olga of Kiev traveled north to the
Drevlian capital, outrunning the news of her brutal vengeance
killings.
When she arrived, Olga hosted a funeral banquet for her husband and
invited the Drevlian soldiers to show good faith. But as soon as the
Drevlians got drunk, Olga’s loyal soldiers pulled out their swords and
slaughtered 5,000 men.
Olga Of Kiev Decimated The Drevlians In Their Capital
At that point, the Drevlians feared Olga of Kiev would not stop until
she wiped out their entire tribe. So the survivors pleaded with Olga to
accept their tributes and return to Kyiv.
Olga considered their offer, then declined. Instead, she laid siege to
their capital for over a year until they begged for mercy. And when
they could take no more, Olga gave them an offer of peace.
“Give me three pigeons and three sparrows from each house,” Olga
said, according to the Old East Slavic chronicle of the Kievan Rus
known as the Tale of Bygone Years. “I do not desire to impose a
heavy tribute, like my husband, but I require only this small gift from
you.”
Now Olga gave to each soldier in her army a pigeon or a sparrow, and
ordered them to attach by threat to each pigeon and sparrow a piece of
sulfur bound with small pieces of cloth,”
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That night, Olga told her soldiers to release the birds. When the flocks
landed back in their thatched nests in the Drevlians’ houses, they lit
them on fire.
“There was not a house that was not consumed, and it was impossible
to extinguish the flames, because all the houses caught on fire at
once,” according to the Kievan Rus chronicle.
“The people fled from the city, and Olga ordered her soldiers to catch
them. Thus she took the city and burned it, and captured the elders of
the city.”
Olga divided up the captives. Some, she slaughtered. Others, she sold
into slavery. And the lucky few were allowed to rebuild the town.
Bin slandered, tortured and sent into exile. Sun Bin ended up in the
Kingdom of Qi, where he was able to find refuge
Sun Bin was successful in his deceit – Pang Juan was first hurried by
Zhao forces from behind and
then decimated by Qi’s main forces in the ambush set by Sun Bin.
Application
Discussion
There are two basic principles of using the Kill With A Borrowed
Sword stratagem – make the third party fight for you, or disrupt
integrity in your enemy lines, making them fight internally.
Britain actually paid 1 000 000 pounds to their allies (Austrian and
Russian Empires) for every 100 000 men sent to fight against
Napoleon. More than once the Russian Empire fomented
coreligionists’ nations in the Balkan Peninsula to fight the Ottoman
Empire. One of the hardest blows that precipitated the
disintegration of the Soviet Union was its military intervention in
Afghanistan, where local mujahedeen were actively supported and
trained by CIA in the activity known as Operation Cyclone, the
longest and most expensive covert CIA operation ever undertaken
(1979-1987). In the 20th and 21st centuries proxy wars have
become a common instrument of geopolitical strategizing
Avoid striking first when the enemy is strong. Engage him in a way
that exhausts his energy. Make him fruitlessly chase you, make
him fight in precarious situations. Clash with your enemy only
when he is exhausted
The stratagem was first mentioned in The Art of War by Sun Tzu,
who wrote,
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Whoever is first in the field and awaits the coming of the enemy, will
be fresh for the fight; whoever is second in the field and has to hasten
to battle will arrive exhausted. Therefore, the clever combatant
imposes his will on the enemy, but does not allow the enemy's will to
be imposed on him’.
are used to leave the discussion to the last moment when you are
already running out of time and readily accept any conditions.
and Autumn Period (app. 771 to 476 B.C.E.). After a defeat, the
king of the Kingdom of Yue, Gou Jian, was taken as a hostage to
the king of the Kingdom of Wu.
Gou Jian was kept hostage for the next ten years, playing the role of
an obedient and submissive servant. Finally, he was allowed to
return to his kingdom, but still surrendered to his master and
rendered yearly tribute. Gou Jian patiently waited for the Kingdom
of Wu to decay, as the king of Wu had become debauched,
arrogant and short-sighted. As time went on, the Kingdom of Wu
was shaken by conspiracies and plots that lead to the execution of
some key advisors to the court. Moreover, the kingdom was struck
by famine. The timing was right. So when the king of Wu went on a
journey, Gou Jian finally made a strike on the crippled state,
overtaking it easily. The king of Wu begged clemency but was only
offered execution or suicide as a way out of his misery.
There are two ways of distressing your opponent, by directly (but covertly)
conducing to his misery, or by watching opponent’s misfortune from a distance before engaging
your enemy in an open fight.
‘if you win you are a king, but if you lose you will be a thug’.
Therefore, it requires the practitioner of this strategy to act from a
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Application
Thirst for easy money made people blind. But not all of them. Some
managed to increase wealth at the time when the crisis hit the
hardest. As Warren Buffet famously advised, “be greedy when
everyone else is fearful”, and so some shrewd business people
nailed some great deals on commercial equity or manufacturing
equipment for knockdown prices at a time when everything was
falling apart.
History of warfare is full of cases of the Feign an Attack in the East and
Attack in the West stratagem. Operation Desert Storm, when Iraqi forces
were drawn to the coastline of the Persian Gulf, preparing to repel
the invaders, while the main strike of US forces was made through
the desert, is a great example of such an approach.
In the world, all things are born in being, and being is born in non-
being
The meaning of this famous line is that each thing did not exist
before coming into existense. Therefore, it originated from
nothing. And, so nothing is (or has the potential to be)
everything.
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Discussion
Discussion
Application
make them exhaust their energy. In the right time, march in with
fresh forces to crush them all. This can also be used when you
are in an alliance by putting the allies in the front or giving them
the harder battles to fight. Another use is to wait for internal
conflicts to tear the enemy apart. You can help this by sowing
stories of treachery or playing to the personal ambitions of
individual generals.
In wrangles between Chinese states, two Yuan brothers went
to Gongsun Kang for help in fighting a third brother who
had allied with the powerful Cao Cao (who knew about this
move). Kang beheaded them and sent their heads to Cao Cao
who made him a duke as a reward. Both had used conflict
within the Yuan family to further their ends.
In the 1930s, Japan waited for the communist revolution in
China to weaken the country before invading in 1938.
This stratagem is best when there are multiple warring
parties, each trying to beat all the others. It can be helped by
winding up individual sides, reminding individuals of
grievances and so on.
One of the games of business politics is to provoke
competition between other departments or rivals and let
them get in trouble before the provocateur steps in to take
over.
In business competition, the first people to market have to
spend so much in developing products and customer need that
they are weakened for the subsequent competitive battle as the
market flattens and price competition comes to the fore. This
is the opportunity for the low-cost producer to enter the
market.
The proverb has a close alternative, which may be more known in
the Western world: Sit on the Mountaintop and Watch Two
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In WWI only six European nations stayed out of the terrifying war of
attrition – Denmark, Switzerland, Norway, Sweden, Spain and
Holland. Despite the adversities of wartime, that affected
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Gain your adversary’s trust, by sending gifts and signing treaties. Present
yourself harmless before taking one decisive strike. The enemy who
feels threatened will put up a fight; the enemy who is appeased
is an easy target. The value of this stratagem is in controlling the
time of one’s fight. One is to decide when a fight suits one’s best
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The massacre erupted after years of religious tension in France, beginning with the spread of the 'new
teachings' of the Protestant Reformation c. 1521, worsening after the 1534 Affair of the Placards,
and becoming armed conflict in 1562, setting off the French Wars of Religion (1562-1598). The
third war concluded in 1570 with the Peace of Saint-Germain-en-Laye, negotiated by the Protestant
Queen of Navarre, Jeanne d'Albret (l. 1528-1572), and the Catholic Queen Mother of
France, Catherine de' Medici (l. 1519-1589). In the hopes of establishing peace, a marriage was
arranged between Catherine's Catholic daughter Margaret of Valois (l. 1553-1615) and d'Albret's
Protestant son, Henry of Navarre (later King Henry IV of France, l. 1553-1610).
There are lots of ways to quit a job. You can storm out, have a quiet
meeting with your boss, or do something in between. Alternately,
you can do what Marina Shifrin did and air your grievances at
length Shifrin was getting increasingly frustrated with her job at
Next Media Animation, which produces satirical animated videos
based on news content. She was upset with the number of hours
that she was working and what she viewed as a cynical obsession
with traffic and quantity over content quality.
She said her boss, after she told him she was having trouble getting
everything done, told her to "make deadlines, not art." Eventually
she'd had enough, and decided to jump ship in a particularly
creative fashion
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The tale has a name –‘Sun Bin and horse racing’– which is known
to every Chinese. After getting to the Kingdom of Qi, Sun Bin has
become a friend with a high-ranking general of Qi, Tian Ji. Tian
Ji frequently bet on horse races with the king of Qi. Sun Bin, a
regular visitor to the races, noticed that the horses were divided
into three classes and well-matched to each other. So he advised his
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friend on a strategy than helped Tian Ji to beat the king. Sun Bin
advised putting Tian Ji’s weakest horses against the king’s strongest,
Tian Ji’s strongest horses against the king’s medium and Tian Ji’s
medium horses against the king’s weakest. Tian Ji followed Sun
Bin’s advice and won the race 2 to 1. Tianji sacrificed the first
round for sure to guarantee the other two victories. Tian Ji was
so impressed with the wit of his friend that he immediately
introduced Sun Bin to the king of Qi, who later appointed Sun
Bin as a general to fight his famous fights with Pang Juan.
Sacrifice the part for the benefit of the whole – this profound
idea requires strategic view and long-term thinking to prevail over
the blindness and waywardness of immediate impulses. Quite often
people lose everything because of an inability to compromise
their pride or unwillingness to fight their greed.
Losses are inevitable for all of us, but only a man of wisdom has
the power to choose his defeats. And by carefully choosing his
defeats, the wise man also chooses where he chooses to win.
Belarus and Finland in Europe. It was just three months before the
end of the war, in which Russia would come out on a winning
side. Subsequently, the Civil War burst out in Russia between
communists and royalists. The royalist movement was hugely
affected by imperial sentiment. More than once leaders of new
governments from Ukraine, Finland and Baltic countries offered an
alliance to White Army leaders to fight the communist threat in
return for recognition of their young states. Such propositions were
always rejected. The flexibility of one side, willing to sacrifice a
part to save the whole, versus the short-sightedness of the
other side, willing by contrast to sacrifice everything for the
sake of a principle, predetermined the outcome of the war. As
for the communists, after the Central Powers had fallen, the peace
treaty was rendered invalid. The Soviet Union crushed Ukraine in
1920, split Poland to take in Western Ukraine and Belarus in 1939
and later annexed Baltic countries in 1940. In the same year, the
Soviet Union made an attempt to crush Finland but was stopped by
the bravery of Finnish military forces. Nevertheless, after the
humiliating truce of 1918, the communists win back all their
losses.
In the decisive battle, two armies met alongside the Fei River. Jin
permitted Qin to slightly retreat, allowing Jin’s forces to get across
the river so that the two armies could engage. Fu Jian of Qin gladly
agreed as he planned a treacherous attack during the passing of
Jin’s forces.
Jin forces used a chance that was neither planned nor could be simulated . The
opportunity just presented itself and was rightly used by the Jin
The expression may have originated from a legend about one of the
‘Eight Immortals’ of the Taoist pantheon of saints – Li Tieguai.
According to the tradition, the Eight Immortals became holy spirits
by practising the secret arts of Taoism; one of them was LI Tieguai.
Before turning into an immortal Li Tieguai carried out ‘spiritual’ (ex-
corporeal) travel to the island paradise to meet other immortals. His
apprentice was watching over the spiritless body and was ordered
to burn it if the master did not return after seven days. The
apprentice cremated the body slightly earlier than planned, making
his master seek another body to inhabit. He finally seized the corpse
of an old beggar who had just died of starvation nearby. Thus, Li
Tieguai saved his soul by borrowing the decaying body of
somebody who had died.
In business, people use redecorated ideas from the past all the time,
whether it is an old fashion from the 60s in the new garment
collection of a famous brand or a remake of a once famous movie.
Sometimes companies roll out ‘classic’ versions of their old
products to generate hype and appeal to the core fans. Successful
businesses remember that it is not a novelty that determines
success but differentiation.
There are two basic principles of how to get a tiger out of his den –
by provoking him or by besieging him. In the first case, a tiger
figures out that you are in a weak position, so he advances at you.
In the second case, you get to him close enough to cut off all the
supplies and wait for him to come out at you already exhausted. In
either case, you pull even with your enemy
his poem on the wall of the temple. When passing by, Zhao Gu was
unable to fight temptation and finished Chang Jian’s poem
The proverb has more than 1200 years of history. We encounter the
expression in the poem of a renowned Chinese poet of the Tang
dynasty, Du Fu, ‘On the Border’. In fact, the whole poem sounds
like a thesis on art of war. We shall introduce its translation
from ‘Selected poems of Du Fu’ by Burton Watson (Columbia
University Press, New York):
Perhaps no operation was more audacious or had greater consequences to the war’s outcome if it had
succeeded than Long Jump. Former Soviet Lieutenant General and KGB intelligence officer Vadim
Kirpichenko said, “The first secret report that this act was being planned came from Soviet
intelligence officer Nikolai Kuznetsov, who learnt about it during a conversation with SS-
Sturmbannführer Ulrich von Ortel. Ortel was the chief of the sabotage group in Copenhagen, which
was preparing the operation. While drunk, the senior German counterintelligence officer blurted out
that preparations were underway to assassinate the Big Three. Later the Soviet Union and Britain
discovered other facts confirming that preparations had been made to assassinate Stalin, Churchill,
and Roosevelt.
The assassination was scheduled to take place in Tehran, the capital of Iran, after the three Allied
leaders announced plans to meet there to hammer out the final strategy for the war against Nazi
Germany and its Axis allies. Stalin, whose nation was then still bearing the brunt of the German
onslaught, also wanted to know how and when Britain and the United States would open a second
front in Western Europe (Churchill was still dead set against a direct assault on the continent, fearing
it would lead to catastrophe). The momentous meeting, dubbed Eureka, would be held at the Soviet
embassy in Tehran between November 28 and December 1, 1943
In 1944 the SOE (Special Operations Executive) drew up various plans to kill Hitler. The
proposed assassination plans, code-named Operation Foxley, were not attempted in
the end. The most likely timing for the operation would have been during one of Hitler’s
visits to the Berghof, his residence in the Bravarian Alps near Berchtesgaden, Germany.
hese plans were released to the public in July 1998 and at the time they caused world
media interest
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The stratagem Slough Off the Cicada's Shell implies the use of
a dummy or illusion. It can be as simple as words of
conviction that something is happening or may be presented as an
entire ‘theatrical performance’ to fool the opponent
was saved by one of his trusted lieutenants, who offered his life by
pretending to be the surrendering king, while Liu Bang was fleeing
the city with several dozen loyal men. The lieutenant, named Ji Xin,
led 2,000 civilians disguised as soldiers out of the city walls to lay
down arms in front of celebrating troops of Xiang Yu. As the
guards were let down, nobody took notice of a small escaping
group. Liu Bang was saved and eventually came to power and
established a new dynasty.
The expression 远交近攻 / yuǎn jiāo jìn gong / was first used in
‘The Intrigues of the Warring States’, a collection of historical
records from the Warring States period (403-221 B.C.E.),
compiled by Han dynasty scholar Liu Xiang. Liu Xiang used the
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The describes a story from the Spring and Autumn Period (770-
476 B.C.E.) when the Kingdom of Jin conquered the two smaller
kingdoms of Yu and Guo.
In 1757, Admiral Byng of the Royal Navy of the British Empire was
executed for failing to "do his utmost" during the Battle of
Minorca between French and British fleets that lead to British loss
of control over the Mediterranean island. The highly dubious
execution decision was later described by Voltaire as “pour
encourager les autres” in Candide
faeces’. Such frantic behaviour becalmed Pang Juan who let his
guard down, allowing Sun Bin flee to the Kingdom of Qi, where he
found a retreat, came into the favour of the king and helped Qi to
defeat Wei.
t’s better to pretend that you don’t know anything and don’t want to
do anything than to pretend to possess knowledge and act recklessly.
The 27th stratagem can work for a rising star to grow into
power unnoticed but can also be utilized by an established
hegemon to uncover his enemies.
Power is not only an act but also a stance. We usually assess the
power by a variety of signs. Subjective signs often have the same
weight as objective ones. If an opponent manages to act as if he
has much more force than he has, we tend to grant him the
benefit of the doubt.
in the right time get a foot into your adversary’s end, and take
control of most essential tools; follow in order and advance step by
step.
to the problem of the day can win trust and wriggle into the
favour of his victim. Little does the victim know that the solution is
temporary. The one who employs the stratagem Make the Host
and the Guest Exchange Places always makes sure to cure only
symptoms but never a disease. The disease is what makes the
host dependant on the guest, sometimes so completely that the
host and the guest switch their roles.
James Thurber
"The Owl Who Was God"
Once upon a starless midnight there was an owl who sat on the
branch of an oak tree. Two ground moles tried to slip quietly by,
unnoticed. "You!" said the owl. "Who?" they quavered, in fear and
astonishment, for they could not believe it was possible for anyone
to see them in that thick darkness. "You two!" said the owl. The
moles hurried away and told the other creatures of the field and
forest that the owl was the greatest and wisest of all animals
because he could see in the dark and because he could answer any
question. "I WIll see about that, "said a secretary bird, and he called
on the owl one night when it was again very dark. "How many
claws am I holding up?" said the secretary bird. "Two," said the owl,
and that was right. "Can you give me another expression for �that
is to say� or �namely�?" asked the secretary bird. "To wit," said
the owl. "Why does the lover call on his love?" "To woo," said the
owl.
When the owl appeared among the animals it was high noon and
the sun was shining brightly. He walked very slowly, which gave
him an appearance of great dignity, and he peered about him with
large, staring eyes, which gave him an air of tremendous
importance. "He Is God!" screamed a Plymouth rock hen. And the
others took up the cry "He Is God!" So they followed him wherever
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he went and when he bumped into things they began to bump into
things, too. Finally he came to a concrete highway and he started
up the middle of it and all the other creatures followed him.
Presently a hawk, who was acting as outrider, observed a truck
coming toward them at fifty miles an hour, and he reported to the
secretary bird and the secretary bird reported to the owl. "Theres
danger ahead," said the secretary bird. "To wit?" said the owl. The
secretary bird told him. "Arent you afraid?" he asked. "Who?" said
the owl calmly, for he could not see the truck. "He Is God!" cried all
the creatures again, and they were still crying "He Is God" when the
truck hit them and ran them down. Some of the animals were
merely injured, but most of them, including the owl, were killed.
The moth left his father’s house, but he would not fly around street
lamps and he would not fly around house lamps. He went right on
trying to reach the star, which was four and one-third light years, or
twenty-five trillion miles, away. The moth thought it was just caught
up in the top branches of an elm. He never did reach the star, but
he went right on trying, night after night, and when he was a very,
very old moth he began to think that he really had reached the star
and he went around saying so. This gave him a deep and lasting
pleasure, and he lived to a great old age. His parents and his
brothers and his sisters had all been burned to death when they
were quite young.
For example, Janelle has to run her first marathon tomorrow, and
she's unsure if she's up for the challenge. She's been training, but
not that diligently. Her distance and time haven't been in line to
prepare her for the challenge that the marathon presents tomorrow.
Janelle calls her mom for support. Her mom tells her that she's a
capable runner that has run plenty of half marathons before and
that she will finish the race tomorrow. Janelle goes into the race
confident and finishes in plenty of time. Janelle had trepidation
about running the race and finishing, but her mom suggested she
would excel. The next day, Janelle was automatically able to
complete the race, despite never having hit the correct time and
length before.
Suggestibility
younger
more emotional
have a lower self-esteem
less skeptic
Vividness
Salience
And sure enough the children scampered off and Reb Feivel
returned to his studies. He smiled into his beard as he
thought of the trick he had played on those little rascals. It
wasn’t long before his studies were interrupted again this
time by running footsteps. When he went to the window he
saw several Jews running. “Where are you running? He
called out? “To the synagogue!” answered the Jews. “Haven’t
you heard? There’s a sea monster, there’s a creature with
five legs, three eyes and a beard like that of a goat, only it’s
green!” Reb Feivel laughed with glee, thinking of the trick he
had played, and sat down again to his Talmud.
Without further thought Reb Feivel grabbed his hat, left his
house and began running. “Who can tell?” he muttered to
himself
the same applied abroad. For the most part, the Pareto Principle is
an observation that things in life are not always distributed evenly.
ThePareto Principle can be applied in a wide range of areas such as
manufacturing, management, and human resources. For instance,
the efforts of 20% of a corporation's staff could drive 80% of the
firm's profits. The Pareto Principle can be applied especially those
businesses that are client-service based. It has been adopted by a
variety of coaching and customer relationship management (CRM)
software programs.
It can also be applied on a personal level. Time management is the
most common use for the Pareto Principle, as most people tend to
thinly spread out their time instead of focusing on the most
important tasks. In terms of personal time management, 80% of your
work-related output could come from only 20% of your time at work.
Financial advisory businesses commonly use the Pareto Principle to
help manage their clients. The business is dependent on the
advisor’s ability to provide excellent customer service, as its fees rely
on its customers’ satisfaction. However, not every client provides the
same amount of income to the advisor. If an advisory practice has
100 clients, according to the Pareto Principle, 80 percent of the
financial advisor’s revenue should come from the top 20 clients.
These 20 clients have the highest amount of assets and the highest
fees charged.
The Pareto Principle seems simple but is hard to implement for the
typical financial advisor. The principle suggests that since 20 clients
are paying 80 percent of the total fees, they should receive at least
80% of the customer service. Advisors should, therefore, spend most
of their time cultivating the relationships of their top 20 clients.
The principle has also led to advisors focusing on replicating their top
20% of clients, knowing that adding a client of that size immediately
affects the bottom line.