HRMC002 1 6

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26.

Attributional biases imply that managers must:

a. always be correct in their perceptions

b. be very wary of the cognitive process in decision making

c. know as much as possible about individual differences and determine the cause of behavior
and perceived source of responsibility

d. take into account the fundamental tendency for people to make external attributions for
their behavior

27. A transnational organization is one where:

a. an organization's nationality is held strongly in the consciousness of managers even though


the organization competes on a global scale
b. the global viewpoint supersedes national issues
c. the global and national interests are linked in an overriding perspective
d. a prevalent ethnic viewpoint begins to be held strongly in the consciousness of managers

28. The dynamic process through which the emotions are transferred from one person to
another is called

a. Emotional Contagion

b. Emotional Adaptability

c. Emotional Quotient

d. None of these

29. The two sets of social benefits available to team or group members includes:

a. recognition and integrated involvement


b. integrated involvement and achievement
c. psychological intimacy and recognition
d. psychological intimacy and integrated involvement

30. a deterioration of mental efficiency reality testing and moral judgement resulting from in
-group pressures defines

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a. Group Polarization
b. Group Think
c. The Risky Shif
d. The recency effect

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