Unit 2
Unit 2
• Social Engineering
• Cyber stalking
• Attack Vector
• Cloud Computing
• Technology is a “double-edged sword” as it can be used for both good and bad purposes.
• People with the tendency to cause damages or carrying out illegal activities will use it for
bad purpose.
• Computers and tools available in IT are also used as either target of offense.
• In today’s world of Internet and computer networks, a criminal activity can be carried out
across national borders.
• Chapter 1 provided an overview of hacking, cyberterrorism, network intrusions,
password sniffing, computer viruses, etc. They are the most commonly occurring crimes
that target the computer.
• Cybercriminal use the World Wide Web and Internet to an optimum level for all illegal
activities to store data, contacts, account information, etc.
• The criminals take advantage of the widespread lack of awareness about cybercrimes and
cyberlaws among the people who are constantly using the IT infrastructure for official
and personal purposes.
• People who commit cybercrimes are known as “Crackers” (Box 2.1).
• An attacker would look to exploit the vulnerabilities in the networks, most often so because
the networks are not adequately protected.
• The categories of vulnerabilities that hackers typically search for are the following:
• Inadequate border protection (border as in the sense of network periphery);
• remote access servers (RASs) with weak access controls;
• application servers with well-known exploits;
• misconfigured systems and systems with default configurations.
• To help the reader understand the network attack scenario, Fig. 2.2 illustrates a small
network highlighting specific occurrences of several vulnerabilities described above.
Box 2.2 | What Color is Your Hat in the Security World?
A black hat is also called a “cracker” or “dark side hacker.” Such a person is a malicious or
criminal hacker. Typically, the term “cracker” is used within the security industry. However,
the general public uses the term hacker to refer to the same thing. In computer terminology, the
meaning of “hacker” can be much broader. The name comes from the opposite of “white hat
hackers.”
A white hat hacker is considered an ethical hacker. In the realm of IT, a “white hat hacker”
is a person who is ethically opposed to the abuse of computer systems. It is said that the term is
derived from American western movies, where the protagonist typically wore a white cowboy
hat and the antagonist typically wore a black one. As a simplified explanation, a “white hat”
generally focuses on securing IT systems, whereas a “black hat” (the opposite) would like to
break into them, so this sounds like an age-old game of a thief and a police.
A brown hat hacker is one who thinks before acting or committing a malice or non-malice
deed. A grey hat commonly refers to a hacker who releases information about any exploits or
security holes he/she finds openly to the public. He/she does so without concern for how the
information is used in the end (whether for patching or exploiting).
• Single event of cybercrime: It is the single event from the perspective of the victim. For
example, unknowingly open an attachment that may contain virus that will infect the
system (PC/laptop). This is known as hacking or fraud.
• Series of events: This involves attacker interacting with the victims repetitively. For
example, attacker interacts with the victim on the phone and/or via chat rooms to
establish relationship first and then they exploit that relationship to commit the sexual
assault.
• Reconnaissance(reconnaissance= నిఘా)
• The literal meaning of “Reconnaissance” is an act of finding something or somebody
(especially to gain information about an enemy or potential enemy).
• In the world of “hacking,” reconnaissance phase begins with “Footprinting” – this is the
preparation toward pre-attack phase, and involves accumulating data about the target’s
environment and computer architecture to find ways to intrude into that environment.
• Footprinting gives an overview about system vulnerabilities and provides a judgment about
possible exploitation of those vulnerabilities.
• The objective of this preparatory phase is to understand the system, its networking ports and
services, and any other aspects of its security that are needful for launching the attack.
• Thus, an attacker attempts to gather information in two phases: passive and active attacks.
Let us understand these two phases.
• Passive Attacks
• A passive attack involves gathering information about a target without his/her (individual’s
or company’s) knowledge.
• It can be as simple as watching a building to identify what time employees enter the building
premises.
• However, it is usually done using Internet searches or by Googling (i.e., searching the
required information with the help of search engine Google) an individual or company to
gain information.
• Google or Yahoo search: People search to locate information about employees.
• Surfing online community groups like Orkut/Facebook will prove useful to gain the
information about an individual.
• Organization’s website may provide a personnel directory or information about key
employees, for example, contact details, E-Mail address, etc. These can be used in a social
engineering attack to reach the target (see Section 2.3).
• Blogs, newsgroups, press releases, etc. are generally used as the mediums to gain
information about the company or employees.
• Going through the job postings in particular job profiles for technical persons can provide
information about type of technology, that is, servers or infrastructure devices a company
maybe using on its network.
• Active Attacks
• An active attack involves probing the network to discover individual hosts to confirm the
information (IP addresses, operating system type and version, and services on the network)
gathered in the passive attack phase.
• It involves the risk of detection and is also called “Rattling the doorknobs” or “Active
reconnaissance.”
• Active reconnaissance can provide confirmation to an attacker about security measures in
place (e.g., whether the front door is locked?), but the process can also increase the chance of
being caught or raise a suspicion.
Social Engineering:
• Social engineering is the “technique to influence” and “persuasion to deceive” people to
obtain the information or perform some action.
• Social engineers exploit the natural tendency of a person to trust social engineers’ word,
rather than exploiting computer security holes.
• It is generally agreed that people are the weak link in security and this principle makes social
engineering possible.
• A social engineer usually uses telecommunication (i.e., telephone and/or cell phone) or
Internet to get them to do something that is against the security practices and/or policies of
the organization.
• Social engineering involves gaining sensitive information or unauthorized access privileges
by building inappropriate trust relationships with insiders.
• It is an art of exploiting the trust of people, which is not doubted while speaking in a normal
manner.
• The goal of a social engineer is to fool someone into providing valuable information or
access to that information.
• Social engineer studies the human behavior so that people will help because of the desire to
be helpful, the attitude to trust people, and the fear of getting into trouble.
• The sign of truly successful social engineers is that they receive information without any
suspicion.
• A simple example is calling a user and pretending to be someone from the service desk
working on a network issue; the attacker then proceeds to ask questions about what the user
is working on, what file shares he/she uses, what his/her password is, and so on…
• Fake E-Mails:
• The attacker sends fake E-Mails (see Box 2.7) to users in such that the user finds it as a
real e-mail.
• This activity is also called “Phishing”.
• It is an attempt to attract the Internet users (netizens) to reveal their personal information,
such as usernames, passwords and credit card details by impersonating as a
trustworthy and legitimate organization or an individual.
• Banks, financial institutes and payment gateways are the common targets.
• Phishing is typically carried out through E-Mails or instant messaging and often directs
users to enter details at a website, usually designed by the attacker with abiding the look
and feel of the original website.
• Thus, Phishing is also an example of social engineering techniques used to fool netizens.
• The term “Phishing” has been evolved from the analogy that Internet scammers are using
E-Mails attract to fish for passwords and financial data from the sea of Internet users (i.e.,
netizens).
• The term was coined in 1996 by hackers who were stealing AOL Internet accounts by
scamming passwords without the knowledge of AOL users.
• As hackers have a tendency of replacing “f” with “ph,” the term “Phishing” came into
being.
• E-Mail attachments:
• E-Mail attachments are used to send malicious code to a victim’s system, which will
automatically (e.g., keylogger utility to capture passwords) get executed.
• Viruses, Trojans, and worms can be included cleverly into the attachments to entice a
victim to open the attachment.
• Pop-up windows:
• Pop-up windows are also used, in a similar manner to E-Mail attachments. Pop-up
windows with special offers or free stuff can encourage a user to unintentionally install
malicious software.
Cyberstalking :
• The dictionary meaning of “stalking” is an “act or process of following prey stealthily –
trying to approach somebody or something.”
• Cyberstalking has been defined as the use of information and communications technology,
particularly the Internet, by an individual or group of individuals to harass another
individual, group of individuals, or organization.
• The behavior includes false accusations, monitoring, transmission of threats, ID theft,
damage to data or equipment, solicitation of minors for sexual purposes, and gathering
information for harassment purposes.
• Cyberstalking refers to the use of Internet and/or other electronic communications devices to
stalk another person.
• It involves harassing or threatening behavior that an individual will conduct
repeatedly, for example, following a person, visiting a person’s home and/or at business
place, making phone calls, leaving written messages, or vandalizing against the person’s
property. As the Internet has become an integral part of our personal and professional lives,
cyberstalkers take advantage of ease of communication and an increased access to personal
information available with a few mouse clicks or keystrokes.
• Types of Stalkers
There are primarily two types of stalkers.
• Online stalkers:
• They aim to start the interaction with the victim directly with the help of the Internet.
• E-Mail and chat rooms are the most popular communication medium to get connected
with the victim, rather than using traditional instrumentation like telephone/cell
phone.
• The stalker makes sure that the victim recognizes the attack attempted on him/her.
• The stalker can make use of a third party to harass the victim.
• Offline stalkers:
• The stalker may begin the attack using traditional methods such as following the
victim, watching the daily routine of the victim, etc.
• Searching on message boards/newsgroups, personal websites, and people finding
services or websites are most common ways to gather information about the victim
using the Internet.
• The victim is not aware that the Internet has been used to perpetuate an attack against
them.
down. Not having the AMC is a risk from cybercrime perspective because a cybercriminal
can install a Malicious Code on a computer and conduct criminal activities without any
interruption.
• Pornographic websites and other similar websites with indecent contents are not blocked.
• Cybercafe owners have very less awareness about IT Security and IT Governance.
• Government/ISPs/State Police (cyber cell wing) do not seem to provide IT Governance
guidelines to cybercafe owners.
• Cybercafe association or State Police (cyber cell wing) do not seem to conduct periodic
visits to cybercafes – one of the cybercafe owners whom we interviewed expressed a view
that the police will not visit a cybercafe unless criminal activity is registered by filing an First
Information Report (FIR). Cybercafe owners feel that police either have a very little
knowledge about the technical aspects involved in cybercrimes and/or about conceptual
understanding of IT security. There are thousands of cybercafes across India.
In the event that a central agency takes up the responsibility for monitoring cybercafes, an
individual should take care while visiting and/or operating from cybercafe.
Here are a few tips for safety and security while using the computer in a cybercafe:
• Always logout:
• Stay with the computer:
• Clear history and temporary fi les:
• Be alert:
• Avoid online financial transactions:
• Change passwords:
• Use Virtual keyboard:
• Security warnings:
• Botnet is a term used for collection of software robots, or Bots, that run autonomously and
automatically.
• The term is often associated with malicious software but can also refer to the network of
computers using distributed computing software.
• In simple terms, a Bot is simply an automated computer program One can gain the control of
computer by infecting them with a virus or other Malicious Code that gives the access.
• Computer system maybe a part of a Botnet even though it appears to be operating normally.
• Botnets are often used to conduct a range of activities, from distributing Spam and viruses to
conducting denial-of-service (DoS) attacks
• A Botnet (also called as zombie network) is a network of computers infected with a
malicious program that allows cybercriminals to control the infected machines remotely
without the users’ knowledge.
• “Zombie networks” have become a source of income for entire groups of cybercriminals.
• The invariably low cost of maintaining a Botnet and the ever diminishing degree of
knowledge required to manage one are conducive to the growth in popularity and,
consequently, the number of Botnets.
• If someone wants to start a “business” and has no programming skills, there are plenty of
“Bot for sale” offers on forums.
• ‘encryption of these programs’ code can also be ordered in the same way to protect them
from detection by antivirus tools.
• Another option is to steal an existing Botnet.
• One can reduce the chances of becoming part of a Bot by limiting access into the system.
• Leaving your Internet connection ON and unprotected is just like leaving the front door of
the house wide open.
One can ensure following to secure the system:
• Use antivirus and anti-Spyware software and keep it up-to-date:
• Set the OS to download and install security patches automatically:
• Use a firewall to protect the system from hacking attacks while it is connected on the
Internet:
A firewall is a software and/or hardware that is designed to block unauthorized access
while permitting authorized communications.
• Disconnect from the Internet when you are away from your computer:
• Downloading the freeware only from websites that are known and trustworthy:
• Check regularly the folders in the mail box – “sent items” or “outgoing” – for those
messages you did not send:
• Take an immediate action if your system is infected:
Attack Vector:
• An “attack vector” is a path, which an attacker can gain access to a computer or to a
network server to deliver a payload or malicious outcome.
• Attack vectors enable attackers to exploit system vulnerabilities, including the human
element.
• Attack vectors include viruses, E-Mail attachments, webpages, pop-up windows, instant
messages, chat rooms, and deception. All of these methods involve programming (or, in a
few cases, hardware), except deception, in which a human operator is fooled into removing
or weakening system defenses.
• To some extent, firewalls and antivirus software can block attack vectors.
• However, no protection method is totally attack-proof.
• A defense method that is effective today may not remain so for long because attackers are
constantly updating attack vectors, and seeking new ones, in their quest to gain unauthorized
access to computers and servers.
• The most common malicious payloads are viruses (which can function as their own attack
vectors), Trojan Horses, worms, and Spyware.
• If an attack vector is thought of as a guided missile, its payload can be compared to the
warhead in the tip of the missile.
• In the technical terms, payload is the necessary data being carried within a packet or other
transmission unit – in this scenario (i.e., attack vector) payload means the malicious activity
that the attack performs.
• From the technical perspective, payload does not include the “overhead” data required to get
the packet to its destination. Payload may depend on the following point of view: “What
constitutes it?” To a communications layer that needs some of the overhead data to do its job,
the payload is sometimes considered to include that part of the overhead data that this layer
handles.
The attack vectors described here are how most of them are launched.
• Attack by E-Mail: The content is either embedded in the message or linked to by the
message. Sometimes attacks combine the two vectors, so that if the message does not get you,
the attachment will. Spam is almost always carrier for scams, fraud, dirty tricks, or malicious
action of some kind. Any link that offers something “free” or tempting is a suspect.
• Attachments (and other files): Malicious attachments install malicious computer code. The
code could be a virus, Trojan Horse, Spyware, or any other kind of malware. Attachments
attempt to install their payload as soon as you open them.
• Attack by deception: Deception is aimed at the user/operator as a vulnerable entry point. It is
not just malicious computer code that one needs to monitor. Fraud, scams, and to some extent
Spam, not to mention viruses, worms and such require the unwitting cooperation of the
computer’s operator to succeed. Social engineering are other forms of deception that are often an
attack vector too.
• Hackers: Hackers/crackers are a formidable attack vector because, unlike ordinary Malicious
Code, people are flexible and they can improvise. Hackers/crackers use a variety of hacking
tools, heuristics, Cyberoffenses: How and social engineering to gain access to computers and
online accounts. They often install a Trojan Horse to commandeer the computer for their own
use.
• Heedless guests (attack by webpage): Counterfeit websites are used to extract personal
information. Such websites look very much like the genuine websites they imitate. One may
think he/she is doing business with someone you trust. However, he/she is really giving their
personal information, like address, credit card number, and expiration date. They are often used
in conjunction with Spam, which gets you there in the first place. Pop-up webpages may install
Spyware, Adware or Trojans.
• Attack of the worms: Many worms are delivered as E-Mail attachments, but network worms
use holes in network protocols directly. Any remote access service, like file sharing, is likely to
be vulnerable to this sort of worm. In most cases, a firewall will block system worms. Many of
these system worms install Trojan Horses.
• Malicious macros: Microsoft Word and Microsoft Excel are some of the examples that allow
macros. A macro does something like automating a spreadsheet, for example. Macros can also be
used for malicious purposes. All Internet services like instant messaging, Internet Relay Chart
(IRC), and P2P fi le-sharing networks rely on cozy connections between the computer and the
other computers on the Internet. If one is using P2P software then his/her system is more
vulnerable to hostile exploits.
• Foistware (sneakware): Foistware is the software that adds hidden components to the
system with cunning nature. Spyware is the most common form of foistware. Foistware is
partial- legal software bundled with some attractive software. Sneak software often hijacks your
browser and diverts you to some “revenue opportunity” that the foistware has set up.
• Viruses: These are malicious computer codes that hitch a ride and make the payload.
Nowadays, virus vectors include E-Mail attachments, downloaded files, worms, etc.
•
Cloud Computing:
• The growing popularity of cloud computing and virtualization among organizations have
made it possible, the next target of cybercriminals.
• Cloud computing services, while offering considerable benefits and cost savings, move
servers outside the organizations security perimeter, which make it easier for cybercriminals
to attack these systems.
• Cloud computing is Internet (“cloud”)-based development and use of computer technology
(“computing”).
• The term cloud is used as a metaphor for the Internet, based on the cloud drawing used to
depict the Internet in computer networks.
• Cloud computing is a term used for hosted services delivered over the Internet.
• A cloud service has three distinct characteristics which differentiate it from traditional
hosting:
• It is sold on demand – typically by the minute or the hour;
• It is elastic in terms of usage – a user can have as much or as little of a service as he/she wants
at any given time;
• The service is fully managed by the provider – a user just needs PC and Internet connection.
Significant innovations into distributed computing and virtualization as well as improved access
speed over the Internet have generated a great demand for cloud computing.
• Types of Services
Services provided by cloud computing are as follows:
• Infrastructure-as-a-service (IaaS): It is like Amazon Web Services that provide virtual
servers with unique IP addresses and blocks of storage on demand. Customers benefit from an
Application Programmable Interface (API) from which they can control their servers. As
customers can pay for exactly the amount of service they use, like for electricity or water, this
service is also called utility computing.
• Platform-as-a-service (PaaS): It is a set of software and development tools hosted on the
provider’s servers. Developers can create applications using the provider’s APIs. Google Apps is
one of the most famous PaaS providers. Developers should take notice that there are not any
interoperability standards; therefore, some providers may not allow you to take your application
and put it on another platform.
• Software-as-a-service (SaaS): It is the broadest market. In this case, the provider allows the
customer only to use its applications. The software interacts with the user through a user
interface. These applications can be anything from Web-based E-Mail to applications such as
Twitter or Last.fm.
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