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Case Study 1

This case study examines job satisfaction among nurses. A survey was conducted of 50 nurses across different hospitals measuring their satisfaction with work, pay, and opportunities for promotion on a scale of 0 to 100. The data collected also identified the type of hospital each nurse worked at. Descriptive statistics were used to analyze the survey results. The statistics revealed that nurses were most satisfied with their work but least satisfied with their pay. There is room for improvement in increasing pay to boost overall job satisfaction. Analysis of variability showed that opinions varied most when it came to satisfaction with opportunities for promotion. The results did not indicate any particular hospital type having clearly better job satisfaction, but recommendations could be made to hospitals to learn what drives satisfaction to help

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27 views2 pages

Case Study 1

This case study examines job satisfaction among nurses. A survey was conducted of 50 nurses across different hospitals measuring their satisfaction with work, pay, and opportunities for promotion on a scale of 0 to 100. The data collected also identified the type of hospital each nurse worked at. Descriptive statistics were used to analyze the survey results. The statistics revealed that nurses were most satisfied with their work but least satisfied with their pay. There is room for improvement in increasing pay to boost overall job satisfaction. Analysis of variability showed that opinions varied most when it came to satisfaction with opportunities for promotion. The results did not indicate any particular hospital type having clearly better job satisfaction, but recommendations could be made to hospitals to learn what drives satisfaction to help

Uploaded by

haianh110603
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Case study 1 (for the discussion of chapters 2 and 3)

Case study: Pelican Stores

1.

Type of Method of Marital Ag


Customer Customer Items Net Sales Payment Gender Status e
1 Regular 1 39.50 Discover Male Married 32
2 Promotional 1 102.40 Proprietary Card Female Married 36
3 Regular 1 22.50 Proprietary Card Female Married 32
4 Promotional 5 100.40 Proprietary Card Female Married 28
5 Regular 2 54.00 MasterCard Female Married 34
6 Regular 1 44.50 MasterCard Female Married 44
7 Promotional 2 78.00 Proprietary Card Female Married 30
8 Regular 1 22.50 Visa Female Married 40
9 Promotional 2 56.52 Proprietary Card Female Married 46
10 Regular 1 44.50 Proprietary Card Female Married 36

Case Study: National Health Care Association

The National Health Care Association is concerned about the shortage of nurses the health care
profession si projecting for the future. To learn the current degree of job satisfaction among nurses, the
association sponsored a study of hospital nurses throughout the country. As part of this study, 50
nurses in the sample indicated their degree of satisfaction with their work, their pay and their
opportunities for promotion. Each of the three aspects of satisfaction was measured on a scale from 0
to 100, with larger values indicating higher degrees of satisfaction. The data collected also showed the
type of hospital employing the nurses. Data file named “Health”.

Managerial Report:

Use methods of descriptive statistics to summarize the data. Present the summaries that will be
beneficial in communicating the results to others. Discuss your finding. Specifically, comment on the
following questions:

1. On the basic of entire data set and three job satisfaction variables, what aspect of the job is
most satisfying for the nurses? What appears to be the least satisfying? In what area(s), if any,
do you feel improvements should be made? Discuss.
2. On the basic of descriptive measures of variability, what measure of fob satisfaction appears to
generate the greatest difference opinion among the nurses? Explain.
3. What can be learned about the types of hospitals? Does any particular type of hospital seem to
have better level of job satisfaction than the other types? Do your results suggest any
recommendations for learning about and improving job satisfaction? Discuss.
4. What additional descriptive statistics and insights can you use to learn about and possibly
improve job satisfaction?

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