Objectives Solution Benefits Quick Facts

SAP Solution Brief

Human Experience Management Solutions from SAP | SAP SuccessFactors Work Zone

HR Digital Transformation:
Unlocking a New Workforce Experience
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 SAP Solution Brief Objectives Solution Benefits Quick Facts

Empower Employees with a Unified,

Digital Work Experience
In times of rapid change, productive and engaged employees are your most Empower Employees with a Unified,

valuable resource. Are you, as a strategic HR leader, equipping your employees Digital Work Experience

to respond to disruption by providing a digital workplace experience so they

can do their best work? Are you offering them the applications, information,
and collaboration they need to do their job – regardless of where they work?

This is no small task given the proliferation of smooth experiences to employees so they can do
applications across the modern enterprise. Most their best work, stay engaged and informed, and
workers log in to 10 or more applications to do grow their knowledge and network – wherever they
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

work, handle HR tasks, find an expert, procure are. Part of the comprehensive human experience
goods, and more.* This increases stress and hurts management solutions from SAP, it empowers
employee experiences – and makes it harder to your intelligent enterprise by connecting experi-
lead people in times of disruption and change. ences across SAP software landscapes and third-
party apps, streamlining work and intelligently
Reimagine work experiences with surfacing relevant content, recommendations,
SAP® SuccessFactors® Work Zone, tools for an insights, and actions.
intelligent workplace, delivering hyperpersonalized,

*IDC InfoBrief, sponsored by SAP, “The Intelligent Digital Workplace,” Doc # US46188420BROI, April 2020. 2 / 12
 SAP Solution Brief Objectives Solution Benefits Quick Facts

Enable People to Work Smarter and

Faster from Anywhere
When employees have to log into multiple applica- experiences and processes, knowledge base, col- Enable People to Work Smarter and
tions and hunt down the information, processes, laboration workspaces, training, and Faster from Anywhere
and people they need, it breaks their flow, reduces communications.
productivity, and results in frustration and stress. Engage Employees with Top-Down and
Employees can hyperpersonalize their digital Two-Way Communications
With SAP SuccessFactors Work Zone, you can workspace in meaningful ways that enhance
create a digital work environment that helps every- their personal productivity and ease of use. With Foster a Culture of Continuous Learning
one work smarter, faster, and with agility. Each SAP SuccessFactors Work Zone, they can change
employee gets comprehensive, personalized access the layout of their page, pull in the applications Optimize Employee Onboarding,
to everything they need to do their job through a they need to do their work, access the enterprise Cross-Boarding, and Offboarding
single home page, including applications, guided data they need to monitor and analyze, and more.
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

Support Remote Workforces Flexibly

and Securely

Proactively Monitor and Improve

the Employee Experience

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 SAP Solution Brief Objectives Solution Benefits Quick Facts

Embedded intelligent functionality in your employ- • Intelligent surfacing of the most relevant data, Enable People to Work Smarter and
ees’ workspace helps them get their work done trending content, recommendations, insights, Faster from Anywhere
faster. For example, workers benefit from: and actions for each employee
• Guided experiences that help them navigate • Proactive notifications and alerts to help them Engage Employees with Top-Down and
complex processes across your company’s SAP prioritize and execute tasks Two-Way Communications
software landscape and third-party applications • Tools to connect people and content so they can
– and get tasks done efficiently continue to learn and do their job more efficiently Foster a Culture of Continuous Learning
• A personalized, consumer-grade experience and effectively
– designed for ease of use – that provides the Optimize Employee Onboarding,
content they need the way they want to see it Cross-Boarding, and Offboarding
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

Support Remote Workforces Flexibly

and Securely

SAP SuccessFactors Work Zone brings together everything Proactively Monitor and Improve

HR and your people need in one tidy, employee-centered the Employee Experience

place.

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 SAP Solution Brief Objectives Solution Benefits Quick Facts

Engage Employees with Top-Down and

Two-Way Communications
As your organization responds to new opportuni- digital workspace, they gain immediate access to Enable People to Work Smarter and
ties, risks, and uncertainties, your employees whatever communications are relevant to them. Faster from Anywhere
need to be agile and informed, moving in lockstep Employees no longer need to go to a separate cor-
with the latest programs, plans, strategies, health porate portal or check e-mail to stay informed. Engage Employees with Top-Down and
and safety requirements, and more. This requires Two-Way Communications
frequent, clear corporate communications to Equally important, with SAP SuccessFactors Work
departments, teams, divisions, and even your Zone, your HR team can create and publish Foster a Culture of Continuous Learning
entire workforce – and assurance that employees employee communications swiftly and easily –
understand them. and without IT involvement – using the solution’s Optimize Employee Onboarding,
intuitive interface and templates. This not only Cross-Boarding, and Offboarding
With SAP SuccessFactors Work Zone, you gain a saves HR a great deal of time and money but also
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

new, secure channel for both creating and distrib- empowers HR leaders to respond to unexpected Support Remote Workforces Flexibly
uting top-down communications – confident events, opportunities, and threats with unprece- and Securely
they will reach intended audiences every time. dented speed and agility.
When employees log in to their personalized Proactively Monitor and Improve
the Employee Experience

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 SAP Solution Brief Objectives Solution Benefits Quick Facts

Equally important, SAP SuccessFactors Work Zone • Enhancing top-down communication with Enable People to Work Smarter and
uniquely supports two-way employee communi- bottom-up Q&A and discussion sessions – Faster from Anywhere
cations – not just one-way broadcasts – so you Whether people are cheering, speculating, or
can assess employee understanding, sentiment, just wondering what’s next, create and share Engage Employees with Top-Down and
and more. For example, you can facilitate employee communications that inform, inspire, and give Two-Way Communications
discussions, deepen engagement, and build com- employees a two-way channel to respond, ask
munity by: questions, and get answers. Foster a Culture of Continuous Learning
• Improving transparency and deepening • Increasing visibility into employee issues with
understanding with ongoing, open commu- instant feedback – Now you can repurpose Optimize Employee Onboarding,
nications and discussions – When launching employee questions and expert answers by cen- Cross-Boarding, and Offboarding
a new program (for example, a new employee tralizing them in topic-specific workspaces and
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

benefit program), your benefits team can easily providing answers to their questions. You can Support Remote Workforces Flexibly
create a workspace and share key information also extend understanding by providing instant and Securely
with the regions and departments for which access to relevant knowledge-based articles
those benefits are applicable. on lengthy, instructional topics. This makes Proactively Monitor and Improve
your content widely available so employees can the Employee Experience
easily search and find what they are looking for.

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 SAP Solution Brief Objectives Solution Benefits Quick Facts

Foster a Culture of Continuous Learning

To keep your workforce agile and ready to meet • Learning rooms tied to courses where employ- Enable People to Work Smarter and
future demands, give employees access to remote ees can access preclass content, ask questions, Faster from Anywhere
training and learning opportunities anytime, comment and share, and enhance their learning
anywhere. SAP SuccessFactors Work Zone makes experience Engage Employees with Top-Down and
it easier for people to find, access, and participate • Learning communities that provide informal, Two-Way Communications
in a wide range of learning and knowledge-sharing topic-based places to network, connect with
resources that align with their natural learning experts, and share knowledge with a broad Foster a Culture of Continuous
styles. This helps them engage, learn faster, and audience Learning
retain more information. • Learning academies that serve as an advertis-
ing, promotion, and communications platform Optimize Employee Onboarding,
Using built-in discovery and collaboration capabil- for learning programs across your organization Cross-Boarding, and Offboarding
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

ities, peer resources, and intelligent recommenda- • Collaborative workspaces that facilitate timely
tions, SAP SuccessFactors Work Zone helps employee knowledge sharing with employees in Support Remote Workforces Flexibly
employees find the educational resources they related areas and Securely
need to learn on the job, build new skills and
expertise, and step into new roles created within Proactively Monitor and Improve
your organization with confidence. It also delivers: the Employee Experience

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 SAP Solution Brief Objectives Solution Benefits Quick Facts

Optimize Employee Onboarding,

Cross-Boarding, and Offboarding
Fast-paced organizational change means HR • Gives them access to onboarding and cross- Enable People to Work Smarter and
has more employees to onboard and offboard, as boarding communities that provide a safe place Faster from Anywhere
well as more employees to cross-train and upskill to ask questions and learn from others
to meet new and expected business demands. • Makes it easy to explore and learn about their Engage Employees with Top-Down and
SAP SuccessFactors Work Zone streamlines these new organization Two-Way Communications
processes and empowers new hires to start deliv- • Puts everything they need to do their job at their
ering value faster. Your new employees’ personal- fingertips Foster a Culture of Continuous Learning
ized, role-specific digital work environment: • Enables continuous learning, skills development,
and on-the-job training anytime and anywhere Optimize Employee Onboarding,
• Brings employees into discussions with HR and Cross-Boarding, and Offboarding
each other
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

Support Remote Workforces Flexibly

and Securely

Proactively Monitor and Improve

the Employee Experience
Empower new hires to adapt and succeed in a
fast-changing business environment.

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 SAP Solution Brief Objectives Solution Benefits Quick Facts

Support Remote Workforces Flexibly

and Securely
SAP SuccessFactors Work Zone is designed to pro- Now, you can flexibly manage having much of Enable People to Work Smarter and
vide easy access to relevant business applications, your – and even your entire – workforce working Faster from Anywhere
information, and collaboration tools in a unified remotely for extended periods of time. Employees
place from any device or location. As a result, your will know how to communicate and collaborate and Engage Employees with Top-Down and
employees can work productively from anywhere, where to access everything they need to stay pro- Two-Way Communications
on any PC or mobile device. ductive and manage HR-related tasks. At the same
time, your organization can continue to function Foster a Culture of Continuous Learning
efficiently and align its workforce to its priorities
without skipping a beat. Optimize Employee Onboarding,
Cross-Boarding, and Offboarding
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

Support Remote Workforces Flexibly

and Securely
Employees can access their entire digital workplace
Proactively Monitor and Improve
remotely from any device, maximizing productivity. the Employee Experience

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 SAP Solution Brief Objectives Solution Benefits Quick Facts

Proactively Monitor and Improve

the Employee Experience
Managing and improving workforce experiences that matter and take action. These moments Enable People to Work Smarter and
isn’t about focusing on a single event or moment. include traditional work events such as onboarding, Faster from Anywhere
It is about continuously listening to the beliefs, role changes, performance reviews, and help-desk
emotions, and intentions of employees at every interactions, as well as more-personal events such Engage Employees with Top-Down and
moment that matters. as work anniversaries and returning from parental Two-Way Communications
leave.
With the addition of Experience Management Foster a Culture of Continuous Learning
solutions from SAP and Qualtrics®, SAP The capabilities above are a key element of
SuccessFactors solutions enable organizations to comprehensive human experience management Optimize Employee Onboarding,
use a wide range of employee-listening mecha- solutions from SAP. These solutions make it easier Cross-Boarding, and Offboarding
nisms across a variety of engagement channels. for organizations to collect operational and experi-
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

These help you create what we call a “digital open ence data, and act on what drives outcomes, at Support Remote Workforces Flexibly
door” to capture feedback at all the key moments every moment along the employee journey. and Securely

Proactively Monitor and Improve

the Employee Experience

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 SAP Solution Brief Objectives Solution Benefits Quick Facts

Realize the Benefits of a

People-Centered Solution
The world of work is changing rapidly – and it the time and effort people normally spend search- Realize the Benefits of a
will continue to evolve in response to new oppor- ing for and accessing what they need and switching People-Centered Solution
tunities, challenges, and threats. Through these between applications. You’ll benefit from:
changes, SAP SuccessFactors Work Zone equips • Faster and more-effective employee onboarding
you to deliver a consistent, personalized, and and offboarding
employee-centered digital workplace. This helps • Increased productivity across your workforce,
people be heard and understood, stay informed, regardless of where they work
and remain productive and connected wherever • Higher employee job satisfaction and retention
they need to work – at home, in the office, in the • Reduced employee anxiety and stress levels
field, or on the road. • Greater agility to respond to changing business
demands
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

The solution helps make all engagement, communi- • Deeper insights into how people are feeling
cation, collaboration, and daily work tasks easier about their employee experience so you can
and more streamlined. It also helps vastly reduce proactively improve it

Give employees one location with easy access to everything

they need to do their job – with the employee experience
at the center. 11 / 12
 SAP Solution Brief Objectives Solution Benefits Quick Facts

Summary Solution
SAP® SuccessFactors® Work Zone enables organi- • Access to everything employees need to work
zations to provide each employee with an intuitive, on any device
personalized digital workplace that’s centered on • Intelligently surfaced, employee-relevant recom-
optimizing the employee experience. Employees mendations, insights, and actions
are empowered to be productive anywhere, • Personalized, consumer-grade user experience
thanks to convenient access to relevant business • Cross-departmental guided experiences that
applications, information, learning, collaboration simplify complex processes
tools, processes and guided experiences, and • A two-way employee communications channel
more. The solution also centralizes employee
communications, ensuring people are informed, Benefits
connected, and focused on what matters most. • Faster, more-effective employee onboarding
and offboarding
Objectives • Increased productivity
• Increase employee productivity • Higher employee job satisfaction and retention
• Improve employee engagement • Greater agility to meet demand for new skills
• Promote a learning culture and expertise
© 2021 SAP SE or an SAP affiliate company. All rights reserved.

• Drive workforce agility • Deeper insights into the employee experience

• Streamline and integrate business processes
Learn more
To find out more, call your SAP representative
today or visit us online.

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