Dunning

PDF download from SAP Help Portal:

http://help.sap.com/erp2005_ehp_05/helpdata/en/e7/7ecb53f0f67314e10000000a174cb4/frameset.htm

Created on December 09, 2014

The documentation may have changed since you downloaded the PDF. You can always find the latest information on SAP Help Portal.

Note

This PDF document contains the selected topic and its subtopics (max. 150) in the selected structure. Subtopics from other structures are not included.

© 2014 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose
without the express permission of SAP SE. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE
and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by
SAP SE and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be
liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express
warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other
SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other
countries. Please see www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.

Table of content

PUBLIC Page 1 of 4
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
 Table of content
1 Dunning
1.1 Dunning by Dunning Procedure for Insurance Companies
1.2 Collections Management

PUBLIC Page 2 of 4
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
 1 Dunning

Use
With the Dunning component, you can create and send payment reminders or dunning letters to your business partners to remind them of overdue payables and
to request payment.
In Collections/Disbursements, you can map your dunning system using the following two concepts:
Dunning by Dunning Procedure for Insurance Companies
Collections Management
Compared to dunning by dunning procedure for insurance companies, dunning with collection management in Contract Accounts Receivable and Payable allows
you to use the Business Rule Framework to control follow-up steps, and to reverse the dunning procedure. It also enables capacity planning. In dunning by
dunning procedure for insurance companies, you can define the sequence of dunning levels on an ascending basis only. In Collections Management, you can set
a flexible sequence for the dunning levels.
However, dunning with Collections Management does not completely support dunning according to German, Austrian and Swiss insurance law, such as special
handling of single premiums, initial premiums and follow-up premiums. Also, dunning with Collections Management does not support dunning using brokers, the
dunning end run, a connection to the information container, or mapping benefit-free periods.
The dunning history can include dunning by collection strategy and dunning by dunning procedure for insurance companies.

Implementation Considerations
You use the company codes to control which concept you use to map your dunning system. You make the appropriate setting in Customizing for
Collections/Disbursements , under Organizational Units Set Up Company Codes for Contract Accounts Receivable and Payable . If you want to use
dunning with Collections Management, define the master data grouping level to be used to the corresponding company code.
If you are already using dunning by dunning procedure for insurance companies and now would like to use dunning by collection strategy, note that running
dunning procedures remain open and are not processed further.
Continue to schedule the dunning end run for your dunning procedures until no more of the documents are in dunning, which had already been dunned with
dunning by dunning procedure for insurance companies. Analyze which dunning end activities are not to run during the dunning end run.
Remove these dunning end activities from Customizing for your dunning procedure. You can find the corresponding IMG activity in Customizing for
Collections/Disbursements , under Business Transactions -> Dunning -> Dunning by Dunning Procedure -> Configure Dunning Procedure .

( )
Note that only the documentation for dunning with Collections Management contains information about the scope of functions of dunning by collection strategy;
functions that you are already familiar with from dunning by dunning procedure for insurance companies are only available for dunning by collection strategy if they
are also listed in the documentation for Collections Management.

1.1 Dunning by Dunning Procedure for Insurance Companies

Use
With the Dunning by Dunning Procedure for Insurance Companies component, you can create and send payment reminders or dunning letters to your business
partners to remind them of overdue payables and to request payment.
You can print correspondence using the component Correspondence or using the application forms of the Print Workbench that you have defined.

Features
In dunning by dunning procedure for insurance companies, the system supports the following dunning procedure types:
Individual Dunning
In an individual dunning notice, all items in a contract are considered independently of one another. This means that you can have several dunning
procedures for one contract.
Collective Dunning
In a collective dunning notice, all items in a contract are dunned with one dunning procedure.
Multi-Collective Dunning
In multi-collective dunning, multiple collective dunning notices can exist in parallel for a business partner-insurance object relationship.
Contract Dunning
In a contract dunning notice, only one current dunning procedure exists at any one point in time. This refers to the oldest item.
Account Dunning
Account dunning means that all items for a contract account, which are due for dunning, are dunned on a cross-contract basis.
The dunning procedures to be used are determined in the dunning proposal run and saved in the item.

1.2 Collections Management

Purpose
The Collections Management component supports you in drawing your customers' attention to overdue payables and requesting payment.
You can print correspondence using the Correspondence component or using the application forms of the Print Workbench that you have defined.

PUBLIC Page 3 of 4
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
 Integration
Work items created in Contract Accounts Receivable and Payable are processed exclusively by collection specialists in Customer Relationship Management
(CRM) in Financial Customer Care .

PUBLIC Page 4 of 4
© 2014 SAP SE or an SAP affiliate company. All rights reserved.