Fraunhofer - ISST Report - Data Strategy Praxis Report
Fraunhofer - ISST Report - Data Strategy Praxis Report
Fraunhofer - ISST Report - Data Strategy Praxis Report
I S S T- R E P O R T
© monsitj - stock.adobe.com
ISST-Report
The digital era continuously changes the way we live, work and interact. Data and Information are essential drivers of
new technologies and innovations. In order to cope with rapid advances in the global market, organizations are forced to
adapt to economic changes. Presence in the global market demands harmonized business processes across the entire
organization and puts data as an enterprise asset in the heart of that. Organizations need to respond to strategic and
operational challenges requiring high-quality data. To fuel their growth organizations are seeking new ways to exploit
data and information assets.
Corporates throughout various industries need high-quality data and reliable data management processes in order to
meet strategic business objectives and long-term goals. But still many enterprises are struggling in technically executing
high data management standards. Too often these enterprises lag a data-driven culture, precisely a profound and
long-term organization wide Data Strategy. Concretely, they miss a well-defined and executed Data Strategy to ensure
that data is managed like an asset and used to its full potential.
The Fraunhofer Institute for Software and Systems Engineering ISST combines long-term scientific and economical
experience in the fields of Data Management and sets high standards for its strategic approach. Our scientists are
constantly seeking out new trends and setting high benchmarks to support organizations on their pursuit for well-defi-
ned offensive and defensive data strategies.
This work serves as an overview on what data strategy in economical environments mean and shows the full bandwidth
of a skilful executed data strategy. It presents the current understanding of data strategy in various industries and
domains and shows how the Fraunhofer ISST can assist you to initiate your journey to your individual data strategy.
Within the Series of ”ISST Reports”, the Fraunhofer Institute for Software and Systems Engineering ISST, publishes its
white paper. Thematically, it examines trends and technologies in computer sciences and takes up innovative subjects
from some of the Institutes research projects. They provide insights into the current state of research concerning ”Data
Ecosystems”, Fraunhofer ISST‘s main research topic.
AUTHORS EDITOR
Inan Gür Prof. Dr.-Ing. Boris Otto
Markus Spiekermann Prof. Dr. Jakob Rehof
CONTACT
Fraunhofer Institute for Software and Systems Engineering ISST
ISST-REPORT Emil-Figge-Straße 91
Germany - 44227 Dortmund
ISSN 0943-1624
[email protected]
+49 231 97677-0
July 13, 2020
Table of Content
1
Reach business goals with an effective Data Strategy ......................................... 4
2
Data Strategy Concept ............................................................................................ 6
2.1
Relevance of Data Strategy ......................................................................................... 6
2.2
Definition of Data Strategy .......................................................................................... 8
3
Data Strategy Market Analysis ............................................................................. 18
3.1
Market Analysis Procedure ........................................................................................ 18
3.2
Overview of current Data Strategy Tools in the Economy ........................................... 18
4
Data Strategy Tool Evaluation .............................................................................. 36
4.1
Assessment of Data Strategy Tools ............................................................................ 36
4.2
Results of the Tool Assessment .................................................................................. 39
4.3
Trends in Data Strategy Tools ..................................................................................... 40
5
How Fraunhofer ISST can support ........................................................................ 42
5.1
Design of Data Strategy ............................................................................................ 42
5.1.1
Potentials .................................................................................................................. 42
5.1.2
Method .................................................................................................................... 42
5.1.3
Our Promise .............................................................................................................. 43
5.2
Consulting ................................................................................................................ 43
5.3
Contact .................................................................................................................... 44
6
Literature Index ...................................................................................................... 46
7
Figure Index ............................................................................................................ 48
1
competitive movements, technological progress and globalization. Innovation is one of
the most important ways in which companies can differentiate their products and
services from the competition and thus maintain lasting growth (Wong et al., 2016).
The establishment of various technologies and the application of information techno-
logy has created a new flood of data. Data is the basis for the digital economy. It not
REACH BUSINESS
only enables new services, new customer acquisitions or new pricing models, but also
provides decisive innovations in new markets (Otto und Österle, 2016). To regard data
as an (strategic) asset, it has to be used, managed, analyzed, handled, governed and its
GOALS WITH AN
quality has to be secured and maintained (Oppenheim, Stenson und Wilson, 2003,
Davenport, Barth und Bean, 2012) continuously.
EFFECTIVE DATA To consider the internal and external data assets of an organization as a valuable asset,
companies face not only challenges but more important major opportunities. If a
company excels in the way it manages and utilizes its data and includes it in its crucial
STRATEGY decision making, it can strive for long term sustainable success and competitive advan-
tage. A company’s data strategy gives the general direction in that regard. It can serve
as the foundation for future and present success and outline a roadmap for business
intentions and goals. However, more often organizations fail to define a profound and
distinctive far-reaching data strategy. Their data-thinking is often stuck in use case
orientated ways and data silos hinder different parts of the organization to fully unfold
their potential.
An economic organization is measured on its own vision and goals.
This report aims to assist organizations in the creation and design of their own unique
But too often organizations do not reach their objectives to the data strategy. Therefore, it aims to fulfil three purposes:
fullest satisfaction. A well-defined, long-term and organization Define the purpose and scope of a data strategy, which perspective views and
elements it contains and why it is relevant for the sustainable competitive advantage
wide data strategy enables the management of data as a valuable and success of the organization
Give an overview of current data strategy tools in the economy, evaluate them and
asset and therefore generates sustainable competitive advantage. outline their key elements
Identify open (research) questions and currently not adequate addressed elements
It is a gateway for harmonized business processes, high value ana- for practitioners
lytics and data-oriented value generation. In order to do that, this report is structured as follows:
2.1
Relevance of Data Strategy
2
Before a profound definition of data strategy and its key elements is given, this section
answers the question why a data strategy is relevant in the first place. To answer that,
the Harvard Business Review Analytic Services conducted a survey on 189 business
mainly based in the U.S. and ranging from 500-999 employees up to 10.000 or more
employees. The conducted survey aimed at improving the understanding of the
DATA STRATEGY
relationship between data strategy and business growth as well as how forward-thin-
king executives use data as a competitive advantage across their organizations. The
results of the survey have been published by John Hurley in the Harvard Business
CONCEPT
Review (Hurley, 2018). The survey elaborates a distinct connection between a
150+ Projects
company’s market performanceReliable and itsPartner
data strategy state. HurleyBusiness impact
concludes that 60%
ofWe
executives sayknow
love data and thathowtheir to companies
25 years aare highly
reliable focused
partner in onResearch
investinghas in data and
to create value data
for
manage this
analytics andresource!
that 74% This is the field with
of companies of dataadvanced
management. our customers
data strategies have business. That’s
a better
proven by more than 150 As a trusted advisor in both the why we focus the business
market position than competitors
successful projects for large,
do. Furthermore, it is twice
design and implementation of
as likely for companies
impact from the very beginning.
with advanced data strategies
globally active corporations. to achieve 30% revenue
data-driven solutions we growth over the conducted
time. Despite these implications, less than
transfer researchhalf
intoofpractice.
the surveyed companies say they have
a confound data strategy (see Figure 1). These results are remarkable, since further
survey analysis showed that companies with advanced data strategies are twice as likely
The concept and definition of a holistic data strategy is well deba- (as those with below-average or poor data strategies) to report their revenues to grow
more than 30% over the past two years. Only a marginal number of organizations with
ted in science and economy. However, one thing is very clear: the advanced strategies have flat or declining revenues whereas 37% of organizations with
below-average strategies showed declining revenues.
relevance of data strategy for success. Many examples show how a
market metrics and maximizes strategic gain in the short and long Somewhat advanced
31%
run.
Below average
21%
Poor
8%
More than half of participants acknowledges these major challenges but stated a 41%
20%
well-developed data strategy would be beneficial to meet their business goals and gain
maximum value from their data. (Harvard Business Review Analytic Services, 2019) Biggr share of wallet/ higher customer lifetime value
36%
BARRIERS TO MAXIMIZING DATA FOR STRATEGIC GAIN 16%
Challenges your organization faces in gaining maximum value from it‘s Higher ROI/ lower customer lifetime value
data to meet strategic goals 23%
15%
8 | 47 Fraunhofer ISST Data Strategy Praxis Report Data Strategy Praxis Report Fraunhofer ISST 9 | 47
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150+ Projects Reliable Partner Business impact
We love data and know how to 25 years a reliable partner in Research has to create value for
Data Strategy Concept This includes clarifying the target vision and practical guidance for achieving that vision, Another valuable
manage this approach
resource! This is to data strategy
the field is published in the
of data management. Harvard Business
our customers Review
business. That’s Data Strategy Concept
with clearly articulated success criteria and key performance indicators that can be used byproven
DALLEMULE and150
by more than DavenportAs (2017).
a trustedAccording to them,
advisor in both the awhy
data
we strategy is relevant
focus the business
to evaluate and rationalize all subsequent data initiatives. A data strategy does not forsuccessful projects
organizing, design and
for large, analyzing
governing, andimplementation
deploying anof organization’s
impact frominformation
the very beginning.
globally active corporations. data-driven solutions we
contain a detailed solution to use cases and specific technical problems. Nor is it limited assets. Without such strategic management, many companies
transfer research into practice.
struggle to protect and
to high-level constructs intended only for senior leadership. Sustaining a successful data leverage their data. Their article describes a framework for building a robust data
strategy requires executive sponsorship and governance for alignment with corporate strategy (DalleMulle und Davenport, 2017, S. 1). The framework (see Figure 4) identi-
objectives and enforced adherence. As corporate objectives evolve, so should the data fies two possible stances for a data strategy. According to the authors, a data strategy
strategy — keeping up not only with how the business is operating but also with how has offensive and defensive elements. The authors define their idea of data strategy as
supporting technologies and related innovations are maturing.“ (Gurevich und Dey, follows:
2018, S. 3)
“Data defense and offense are differentiated by distinct business objectives and the
PENTEK ET AL (2017) elaborated a reference model for data management in the digital activities designed to address them. Data defense is about minimizing downside risk.
economy. The reference model describes the design areas of data management and Activities
LESS includeHALF
THAN ensuring
OFcompliance with regulations
ALL COMPANIES SAY(such
THEY as rules
HAVE governing data
DATA STRATEGIES
the key elements. It aims at structuring the main design areas of effective data ma- privacy and the integrity of financial reports), using
How would you characterize your organization‘s data strategy? analytics to detect and limit fraud,
nagement, while – at the same time – addressing the requirements of the digital and and building systems to prevent theft. Defensive efforts also ensure the integrity of
data-driven economy. During the elaboration, different fields like data governance, data flowing through a company’s internal systems by identifying, standardizing, and
Average
data architecture and data management are excerpted profoundly. Furthermore, a governing authoritative data sources, such as fundamental customer and supplier
34%
definition for data strategy, which plays the central role in their data management information or sales data, in a “single source of truth.” Data offense focuses on
reference model, is given. The definition for data strategy sounds as follows: supporting business objectives such as increasing revenue, profitability, and customer
Somewhat advanced
satisfaction.
31% It typically includes activities that generate customer insights (data analysis
“Data strategy defines the scope and objectives of data management and specifies the and modeling, for example) or integrate disparate customer and market data to
roadmap for providing the data management capabilities required“ support managerial decision making through, for instance, interactive dashboards.”
Below average
21%
According to LOTH (2017) publication in the Journal “Information – Wissenschaft & The data strategy aims to optimize data extraction, standardization, storage and access
Poor
Praxis”1, a data-driven strategy is deeply entangled with an organization’s capability to within the company. The data architecture is enabled by a single source of truth and
8%
analyze and implement data in its business strategy and decision making: the data management aims for maximum control. The offensive data strategy stance
targets competitive position and profitability improvement. Main activities are the
Highly advanced
“In order to develop a data-centric strategy, it is first necessary to understand how a optimization
6%
of data analytics, modelling, visualization, transformation and enrichment.
company conducts analyses and how it deals with the results: what data is collected, The data management sets for flexibility and the architecture relies on multiple versions
what happens to it and how does it affect our decisions? In a modern data strategy, of theknow
Don‘t truth. According to the author, companies need to set their data strategy fitting
there is no step in decision making that is not accompanied by analysis. This is the only to1%
the key objectives and permanently challenge their data strategy for readjustments.
way to ensure that investments in business intelligence and analytics are optimally (DalleMulle und Davenport, 2017)
placed at the service of the company‘s strategic goals. It is therefore essential to
understand analytics as a vital part of your own data strategy and to plan accordingly.”
Defense Offense
MARR (2017) gives another definition on the terms of the creation of a data strategy: Ensure data security, privacy, integrety,
quality, regulatory compliance, and Improve competetive position and
Key objectives governance profitability
“Creating a robust data strategy is one thing, but it must also be properly executed Optimizie data analytics, modeling,
across the organization. Successful data strategy execution relies upon every layer of visualization, transformation and
the company buying into the data strategy and understanding the importance of Core activities enrichment
putting data at the heart of decision making and business operations. Business leaders Data management
should be looking to create a strong data culture across the company, with data being orientation Control Flexibility Fig. 4:
recognized as a key business asset. But a data strategy is not carved in stone – espe- The Elements of Data Strategy
cially when you consider how fast the technology around data and analytics is moving. (DalleMulle und Davenport,
Instead, a good data strategy should evolve as new technologies are discovered and as 2017)
the business’s needs change. Therefore, you should revisit and renew your data strategy
on a regular basis to ensure it meets the business’s ongoing needs and challenges.” Data strategy is a ubiquitous topic and is discussed in a wide range of practical oriented
publications. In order to find definitions of data strategy in these disseminations several
companies and their insights, whitepapers and publications have been analyzed.
Valuable results yielded for example SAS, which define data strategy as:
“A data strategy establishes a road map for aligning these activities across each data
management discipline in such a way that they complement and build on one another
to deliver greater benefits. A data strategy is a plan designed to improve all of the ways
1 The journal „Information - Wissenschaft und Praxis (IWP)“ published by DGI is a you acquire, store, manage, share and use data.“ (SAS, 2019, S. 4)
leading German-language journal in the fields of information science and information
practice
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SIX ELEMENTS OF A
DATA STRATEGY
Data Strategy Concept SAS conclude with the five core components of a data strategy which are „Identify data
and understand its meaning of structure, origin or location“, „Persist data in a structure
and location that supports easy, shared access and processing”, „Package data so it can
be reused and shared, and provide rules and access guidelines for the data”, „Move and
combine data residing in disparate systems, and provide a unified, consistent data view”,
“Establish, manage and communicate information policies and mechanisms for effective
data usage”.
Wilder-James and Kurth from the company Silicon Valley Data Science give the following
definition of data strategy:
And as data-driven strategies take hold, they will become an increasingly important point
of competitive differentiation. In our work with dozens of companies in six data-rich
industries, we have found that fully exploiting data and analytics requires three mutually
supportive capabilities. First, companies must be able to identify, combine, and manage
multiple sources of data. Second, they need the capability to build advanced-analytics
models for predicting and optimizing outcomes. Third, and most critical, management
must possess the muscle to transform the organization so that the data and models
actually yield better decisions. Two important features underpin those competencies: a
clear strategy for how to use data and analytics to compete and the deployment of the
right technology architecture and capabilities. Just as important, a clear vision of the
desired business impact must shape the integrated approach to data sourcing, model
building, and organizational transformation. That helps you avoid the common trap of
starting by asking what the data can do for you. Leaders should invest sufficient time
and energy in aligning managers across the organization in support of the mission.“
(Barton und Court, 2013, S. 1)
In addition Barton and Court name key elements of a data strategy which are “choose
the right data”, “source data creatively”, “get the necessary IT support”, “build models
that predict and optimize business outcomes”, “transform your company’s capabilities”,
“develop business-relevant analytics that can be put to use”, “embed analytics in simple
tools for the front lines” and “develop capabilities to exploit big data”.
While the definitions of the individual authors differ in the choice of words and in details,
partly due to the adoption of a different perspective and the background of the authors,
some similarities can be identified. In order to define a general understanding of data
strategy, we consolidated the crucial elements and key words of each data strategy
definition. This analysis resulted in six general key elements supported by the various
data strategy elaborations. In the following we would like to present these key elements.
specifiesthe
choose theright
roadmap
data (Pentek,und
(Barton Legner und2013)
Court, Otto, 2017)
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road map your company’s capabilities and (SAS, 2019)
IT support (Barton und Court, 2013)
plan (SAS, 2019) .
data sourcing and model building (Barton und Court, 2013)
a roadmap (Wilder-James und Kurth, 2017)
develop business-relevant analytics (Barton und Court, 2013)
Data Strategy Concept 5. Long-term and organization-wide data strategy establishment
A data strategy challenges the way an organization approaches and uses data. In order
to create a strong data culture across the organization and to mature new data innova-
tions, a data strategy seeks for an organization-wide transformation. Additionally, just
like business objectives evolve, so does a data strategy. It needs to be revisited and
renewed on a regular basis, asking constantly if the data strategy still supports the
business objectives. Therefore, a data strategy is a long-term intention, setting deep
roots and supporting data-driven value creation throughout the organization, breaking
up data silos and mavericks.
We conducted a market analysis to find relevant data strategy tools that can be used by
practitioners to design their data strategy and derive implications for their company and
business. In the following chapter, this market analysis will be presented. For that, section
3.1 explains the market procedure and is followed by the market analysis results presen-
3
ted in section 3.2.
3.1
Market Analysis Procedure
DATA STRATEGY In the second chapter we elaborated why a well-developed and fully applied data
MARKET ANALYSIS
strategy is not only relevant but also essential for companies and organizations to have
sustainable success and competitive advantage. In this chapter we want to further
elaborate what tools are available for organizations to support them while developing
their own data strategy. Therefore, we conducted a market analysis to find the most
recent data strategy tools and frameworks which can currently be used by the compa-
nies. For that market analysis we pursued two goals. Firstly, we provide an overview of
companies and organizations that offer data strategy tools. We give insights of their
organizational key facts and point out their domains to better understand their perspecti-
ves and how they operate. Second, we elaborated their specific data strategy tools and
We conducted a market analysis to exhibit how different com- offerings. To answer the first search question, we analyzed a variety of economic jour-
nals, consulting companies and service companies in different branches and economic
panies in various industries and domains interpret data strategy. areas. We applied different key words in google search to find companies and organiza-
tions that are active in the field of data strategy, digital strategy, digital transformation,
For that, we analysed several data strategy tools and insights that strategy and technology consulting, change and process improvement, IT consulting and
cyber solutions. We analyzed well-known consulting companies like Boston Consulting
circulate in today‘s economy. These tools provide a comprehension Group or Booz Allen Hamilton, Finance, IT and Data Service companies like IBM or
Wirecard and scientific consulting organizations like CDQ AG or Measurelab Ltd. The
of key elements and crucial parts of data strategies as well as point search yielded several results, which were analyzed, parsed and evaluated, to extract
relevant findings and examples. In order to answer the second analysis question, we
out the variety of approaches. This serves as an overview on how searched in reports, white papers, websites and insights published by the selected
organizations and companies. We analyzed these publications in terms of data strategy
data strategy can support your business objectives and provide frameworks, tools, elaborations and developments. These results were taken into further
examination to evaluate whether the tools were current, branch-specific, extensive,
great benefits. practical and useful. The analysis provided valuable results, covering a variety of branches
and cross-cutting industries. Beyond that, the tools display different forms, ranging from
fully applicable road maps to strategic canvases. The goal of this search was to conduct a
well decided, profound and structured analysis, which secures the necessary rigor and
depth. In the following section the most valuable results will be examined and presented.
3.2
Overview of current Data Strategy Tools in the Economy
The following section serves as an overview on data strategy frameworks and tools in the
current economic environment. Several organizations with their respective data strategy
approaches will be outlined, explained and eventually evaluated. While there are several
different tools and frameworks on data strategy, we based the following selection on the
general tool quality and assorted criteria concerning the establishment of the organiza-
tion in the respective domain as well as success factors like time of foundation or
company size.
18 | 47 Fraunhofer ISST Data Strategy Praxis Report Data Strategy Praxis Report Fraunhofer ISST 19 | 47
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common reference of methods, services,
architectures, usage patterns and procedures (Gurevich und Dey, 2018) Domain Management-Consulting
acquire, store, manage, share and use data (SAS, 2019) Employees 26300
requires executive sponsorship and
governance (Gurevich und Dey, 2018) Website http://www.boozallen.com
Booz
VendorAllen HamiltonCDQ
is aAGstrategy and technology consulting company that provides The CDQ AG, formed in 2006, is a company specialized in data quality, data sharing
management and technology consulting as well as engineering services to leading and data management. They offer many services, solutions and publications in that
Headquarter
Fortune 500 corporations and
St. Gallen, St. governments.
Gallen Founded in 1914, the global firm employs regard. These publications include the data strategy canvas (see figure 7) and the data
over 26000 people with expertise in consulting, analytics, digital solutions, engineering management reference model (see figure 8).
Domain IT and Services
and cyber transformation for industries ranging from defense to health to energy and In 2019, Prof. Dr. Christine Legner and Tobias Pentek from the CDQ published the data
international
Founded development.
2006 In 2017 the company published their data strategy frame- strategy canvas. The canvas helps operators to define the key elements and sets
work (see fig. 14), conducted by the vice president for data solutions and machine building blocks of a respective data strategy. The canvas itself contains of seven areas.
Employees and several
intelligence 11-50associates. The framework aims to lead organizations through The area “need for action” defines the motivation for a data strategy, derived from the
their data to drive business
Website outcomes and realize a quicker, greater return on invest-
https://www.cdq.ch current state of data usage in the company. The area “vision” defines the aspiration for
ment centered on the data lifecycle. The framework starts with an organization’s data data and its future role. The area “Mission and scope” defines the boundaries and
vision, which includes
Published 2019its planned achievements with data in support of its broader purposes of the data initiative. The area “business value” explains how data contribu-
business and mission needs. The framework then centres on the six phases of the data tes to business success. Furthermore, the key capabilities in terms of people roles and
lifecycle and defines clear data goals, identifies key people and technology and consi- responsibilities, similar to data governance, are set. The code of conduct and transfor-
ders cultural implications for each data lifecycle phase. Eventually, data governance and mation areas define the implementation and mind-set of the data strategy. Similar to
data management underpin the framework and define the functions that ensure the preceding tool, this canvas is filled in the described sequence actively during a team
oversight, control, and execution of these data activities. The framework encourages cooperation with profound discussions and revisions.
organizations to structure and develop their data strategy around six data lifecycle
phases, putting data on the main stand to support business goals and enable business
objectives. According to the authors, this approach allows organizations to ensure the
consideration of unique data lifecycle nuances required to treat data as a true asset.
Additionally, it provides organizations with a certain level of flexibility as they can freely
tailor their approach to match the realities that exist within their data environment.
Fig. 5: Fig. 6:
Booz Allen Hamilton Data CDQ Data Strategy Canvas
Strategy Framework (https:// (https://www.cc-cdq.ch/
www.boozallen.com/s/insight/ request-publications#16)
thought-leadership/a-frame-
work-to-guide-your-data-
strategy.html)
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Data Strategy Market Analysis The data management reference model organizes design areas for data management Data Strategy Market Analysis
in three categories – goals, enablers and results – which are linked in a continuous
improvement cycle. In the centre of the reference model is the data strategy (as defined
in section 1.2). It serves as the guideline and sidepost for all activity in data manage-
ment. The goals define the strategic direction for the data management. Enablers
facilitate the goals and the results measure the achievement of the goals. The dynamic
nature of the model recommends a process to adjust the goals and improve the
enablers (see figure 8) (Pentek, Legner und Otto, 2017, S. 78).
Vendor Measurelab
4)Published 2018
Boston Consulting Group Data Comprehensive Model
Employees 10001+
Vendor Measurelab
Website http://www.bcg.com
Headquarter Lewes, East Sussex
Published 2017
Domain Internet and Consulting
Founded 2013 The Boston Consulting Group is globally one of the biggest management and strategy
Vendor Keller Schroeder
consulting companies. They published a Data Comprehensive Model in which the data
Employees 11-50 strategy is defined in the firstINkey issue “vision”. The data strategy in this model defines
Headquarter Evansville,
the reasoning in why one is interested in data, the goals of the data strategy and
Website https://www.measurelab.co.uk
Domain if the dataITstrategy
clarifying and Serviceimproves current practices or forces a radical transforma-
Published 2018 tion. In
Founded
this model, the
1978
data strategy defines the use cases and the analytics methods.
Furthermore, it determines the data governance in terms of measured data quality
indicators,
Employees data management
51-200 organization and basic data hygiene actions. Ultimately
Vendor Boston Consulting Group
Founded in 2013, Measurelab Ltd. is a data and marketing analytics consulting compa- the data strategy gives road for the data infrastructure and data technologies (see
Website http://www.kellerschroeder.com
ny, specialized
Headquarter in data analysis and optimization, data collection and engineering. One
Boston Massachusetts figure 10). The framework is applied in five critical steps, working the figure from top
of their services includes the Data Strategy Canvas (see figure 16). The canvas is familiar toPublished
bottom. In step one2019 a vision for the business is set, in step two use cases for a
toDomain
the business model canvas published by Strategyzer1. It serves as a tool to determine
Management-Consulting portfolio of initiatives are determined, in step three an analytics operating model is
the company’s data strategy whether the organization focuses on an offensive or devised, specifying how the data analytics functions are supposed to work. In step four
Founded 1963
defensive stance in the data strategy. The canvas starts in the centre with the data aVendor Global Dataand
data governance structure Strategy Ltddata governance rules are established before
strict
strategy
Employeesgoal and works
10001+ from there on outwards. First the applicant defines how the crucial decisions
Headquarter
concerning the
Boulder, Colorado
data infrastructure are made. The framework supports
data strategy will support the business goals in an offensive and defensive manner, the applicant in each and every step.
Website
since, http://www.bcg.com
according to the authors, the goal for the data strategy is determined by the Domain Management-Consulting
business
Published
model and business goals. In the next steps, the canvas helps the applicant
2017 Founded 2015
define its needed tools and technologies, data sources, skills, capabilities and channels
to fulfil his data strategy. To support these determinations, a comprehensive view on Employees 2-10
the customers and data
Vendor Keller suppliers
Schroeder is conducted, before strengths and weaknesses in
terms of advantages and threats are specified. Website http://www.globaldatastrategy.com
Headquarter Evansville, IN
Published 2017
1 (https://www.strategyzer.com/canvas/business-model-canvas).
Domain IT and Service
22 | 47 Founded ISST
Fraunhofer 1978 Data Strategy Praxis Report Vendor
IBM Data Strategy Praxis Report Fraunhofer ISST 23 | 47
Employees 51-200 Headquarter Armonk, New York, NY
.
Website http://www.kellerschroeder.com Domain IT and Services
Published 2014
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.
Headquarter Lewes, East Sussex
Founded 2013
Employees 11-50
Website https://www.measurelab.co.uk
Data Strategy Market Analysis Even though this framework is not a data strategy tool in particular, its aim is to Data Strategy Market Analysis
Published 2018 support the user to understand the current state of data capabilities in the organization
in order to meet the organization’s business objectives. In that manner, this framework
accomplishes the key element of a data strategy, namely assessing the current state in
Vendor Boston Consulting Group
order to find gaps, which need to be addressed to reinforce the business objectives and
Headquarter Boston Massachusetts goals. Therefore, this framework is a well-appointed tool to help users work towards
and create their organization’s data strategy. The maturity levels are divided in five
Domain Management-Consulting stages for six areas. With this tool a company can assess not only its data-driven
business strategy but also its information and analytics system, its data culture and
Founded 1963
Fig. 11: execution, data architecture and data governance. Each of the six areas in the model is
Global Data Strategy Frame- Employees 10001+ targeted individually by using assessment methods like interviews and questionnaires to
work (https://globaldatastrat- receive a clear view of the current state of the data culture within an organization. The
egy.com/our-services/ Website http://www.bcg.com framework serves as a tool to not only form a considered assessment of the desired
data-strategy/)
Published 2017
target state but also to identify gaps and provide a guidance on the steps required to
realize the end state. Current weaknesses can be identified in order to establish a
In addition to the framework, the Global Data Strategy ltd. published a data strategy data-driven business strategy and perform the needed transformations in the respective
road map consistingKeller
Vendor of several minor tools to align the business and data strategy,
Schroeder fields.
assess the current state, propose future state and perform the roadmap (see figure 13).
Headquarter Evansville, IN
Founded 1978
Employees 51-200
Website http://www.kellerschroeder.com
Published 2019
Website https://www.equifax.com
Data Strategy Market Analysis In association with the Quality Clinical Data Registry they designed the data strategy Equifax is an IT and services company located in Atlanta, Georgia. They published a Data Strategy Market Analysis
canvas and framework to quickly surface organization’s priorities, data opportunities template for a data strategy framework. According to Equifax’ publication their data
and innovative ideas that will serve as the foundation of the corresponding data strategy focuses on generating revenue growth by acquiring and leveraging data
strategy. sources. Explicitly the data strategy tells what data is needed, why data is needed and
The canvas (see figure 5) consists of six sections with respective sublevels. The first how that data will be acquired and integrated in solutions. The data strategy is an
section deals with the data strategy mission, therefore helps to navigate your overall integral part of the Equifax Growth Strategy. The framework focuses on customer
goals of your data strategy and your data activities. The second section defines the problems and market needs, leveraging existing data, acquiring new data to fill gaps,
company data goals. They conclude that an effective data strategy breaks down using analytics to assess data value, establishing data management and governance
departmental barriers and uses data to the benefit of the entire organization and its and leveraging best practices. It has eight columns (see figure 9), defining the customer
stakeholders. The stakeholder section includes direct and indirect stakeholders that need, needed data, integration strategy, purchase plans, addressed customers and
could benefit from the data strategy goal. In the landscape section the applicant scans competitive scenario. The framework is filled from left to right, using subcategories and
the partners, competitors, opportunities and threats that might occur with the new keywords. Before the approach on the framework, a 360 degree financial view of the
data strategy. The fifth section defines the data that should be captured, stored target customer of the business objective is conducted. This view includes consumer
analysed and used, in dependence of your previous sections. It considers existing data assets
Vendorand income. Breakthrough
The framework supports to answer the question about what data is
Healthcare
in your company and new data that should be acquired. The last section defines the needed, why the data is needed and how the data will be acquired and integrated in
solutions, the creative and analytical process of combining everything captured into the solutions.
Headquarter Ellicot City, Maryland
potential programs, products, services, or initiatives.
Domain Health & Hospital
The canvas is most effectively used actively in a team using sticky notes in a workshop
environment. It is filled from left to right and from top to bottom. After filling in your Founded 2018
mission at the top, the users work their way through each section of the canvas, from
Goals, Stakeholders, Landscape, Data, and finally, Solutions. It is recommended to plan Employees 1-10
sufficient effort for evaluation, discussion and reflection to refine the canvas.
Website http://breakthrough.healthcare
Published 2019
Vendor Equifax
Headquarter Atlanta, GA
Fig. 15:
Domain IT and Services Equifax Template Data
Strategy Framework (http://
Founded 1899
www.dataversity.net/
Employees 10001+ wp-content/uploads/2011/03/
Vendor Breakthrough Healthcare TUE_1130_Carter_John.pptx)
Website https://www.equifax.com
Headquarter Ellicot City, Maryland
Published 2010
Fig. 14: Domain Health & Hospital 10) Big Data Framework Big Data
Breakthrough Data Strategy
Canvas (https://www. Founded 2018
Vendor Big Data Framework
prometheusresearch.com/
Employees 1-10
resources-guides-and-whitepa- Headquarter Bonn, NRW
pers/) Website http://breakthrough.healthcare
Domain IT and Services
9)Published
Equifax Data 2019
Strategy Framework Template Founded 2017
Employees 11-50
Vendor Equifax
Website http://www.bigdataframework.org
Headquarter Atlanta, GA
Published 2018
Domain IT and Services
Founded 1899 The Big Data Framework is an independent organization for the development and
advancement of Big Data practices and certification. Founded in 2017 and located in
Employees 10001+ Germany, Big Data Framework aims to inspire, promote and develop excellence in Big
Data practices, analysis and applications across the globe. The organization formulated
Website https://www.equifax.com
and excerpt on formulating a big data strategy.
Published 2010
28 | 47 Vendor ISST
Fraunhofer Big Data Framework
Data Strategy Praxis Report Data Strategy Praxis Report Fraunhofer ISST 29 | 47
Headquarter Bonn, NRW
.
Domain IT and Services
Founded 2017
Data Strategy Market Analysis According to the organization, a big data strategy defines and lays out a comprehen-
sive vision across the enterprise and sets a foundation for the organization to employ
data-related or data-dependent capabilities. A well-defined and comprehensive big
data strategy creates various benefits and makes big data actionable for the organiza-
tion. It sets out the steps that an organization should execute in order to become a
data driven enterprise. The Big Data strategy incorporates some guiding principles to
accomplish the data-driven vision, directs the organization to select specific business
goals and is the starting point for data driven planning across the enterprise”. In order
to formulate a profound data strategy, Big Data Framework sets out a 5-Step-Approach
to define the big data strategy. The five steps are illustrated in figure 18 and further
explained in their elaboration.
The first step requires to define the business objectives in order to leverage big data in
an organization. The data strategy should align with the business objectives and the
enterprise strategic planning process. The second step requires an assessment of the
current business processes, data sources, data assets, technology assets, capabilities
and policies. Current state assessments are typically conducted with a number of
interviews and similar tools with involved employees. The third step is to identify and
prioritize use cases that align with the business objectives. Well-defined use cases
provide a clear and effective way to define how big data technologies and solutions
can realize business goals. The fourth step, which presumably takes the most time and
effort, is to formulate a big data roadmap according to the desired future state. The
roadmap identifies gaps in data architecture, technology, tools and processes and
outlines which project will be executed first and what capabilities will be used. The last
step is to embed through change management, which compasses organizational,
cultural, technological and business change. In that manner, data governance becomes
a crucial component of change management. Appropriate incentives and ongoing
metrics should be key part of any change management program.
Fig. 16:
Big Data Strategy Framework
Iterative Cycle (https://www.
bigdataframework.org/
formulating-a-big-data-
strategy/)
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4 Data Strategy Tool Evaluation
4.1
Assessment of Data Strategy Tools
4
Several tools yielded from the research of scientific and economic publications. In the
following section aspects and elements, that the various tools have in common, and
differences will be outlined. Furthermore, the tools will be aggregated and compiled.
A profound way to systemize the yielded frameworks is published by Etsiwah and Hilbig
in the ISPIM Innovation Conference (Etsiwah und Hilbig, 2019). In their publication, the
DATA STRATEGY
authors developed a framework to analyse certain data strategy researches. The frame-
work is structured in five descriptive dimensions with 14 subcategories. We pursued a
similar approach and created a framework with 6 dimensions and 18 respective subcate-
TOOL EVALUATION
gories. In the following the different dimensions will be presented and applied to the
evaluation.
Dimension 1 Purpose: This dimension describes the objective of a data strategy within
an organization. The categories start from an operational product level up to a corporate
level, where the analysed tool sets out implications for the entire enterprise. Product
development includes frameworks, which set the objective of a data strategy to develop
or innovate existing products. Business development summarizes tools that implement
changes on a business model level. Strategy development sets an organizational design
In the following section we evaluated the presented data strategy with the objective to create a strategy based on data and not just for data or only inclu-
ding data. Corporate development contains cases where data strategies were developed
tools on a scientific approach. We defined analytical dimensions and implemented in order to have an enterprise-wide effect with regard to technical
infrastructures, processes and policies that facilitate data management.
to distinguish between the different approaches and classify the
Dimension 2 Level: The second dimension links the tools to traditional classifications of
various tools. Apart from this, we showcased which tool chooses an strategy in strategic management literature as it describes the scope of a given data
strategy on a functional level, business level and corporate level. The focus in this dimen-
offensive or a defensive stance, so that you get an understanding sion does not lay on the objective of the data strategy, but on the organizational level it’s
implemented and executed. It helps to align the data strategy to other non-data strategies
of the different perspectives. within the organization. (Etsiwah und Hilbig, 2019)
Furthermore, we outlined relevant trends and tendencies that Dimension 3 Tool Practice: The third dimension displays in what form the vendor offers
its data strategy tool and therefore how the application is conducted. The analysis showed
were observable during our analysis. These trends acknowledge that the offered tools come in different forms and shapes. During the analysis three
different forms of execution showed to be predominant, and we distinguished between
how data strategy evolves in the economy as well as within an namely method, model and general framework. A method is on hand, if the tool offers
the applicant some sort of sequence of conduct, a series of steps or a continuous process.
organization. A model on the other hand, supports the applicant to align and understand different parts
of a system. It helps to conceptualize, classify and range different aspects of the entire
object. A general framework however describes tools that are not assigned to one of the
preceding forms. Predominantly, these tools come on form of canvasses or matrices.
Dimension 4 Tool Consideration: This dimension defines how the respective tool
describes the key elements objectives, action plan and benefits, which were designated
crucial in the definition of data strategy. The first characteristic if fulfilled, if the tool
supports the determination of data strategy goals, success factors, key performance
indicators and supports the alignment with business objectives. The second characteristic
is satisfied when the tool helps to define an action plan, road map, strategic imperatives
or successive steps according to the definition of the third key element. The last characte-
ristic is fulfilled if the respective data strategy tool outlines what insights, benefits, capabi-
lities and business advantages are generated by conducting a profound data strategy.
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Data Strategy Tool Evaluation Dimension 5 Data Asset: This dimension defines what kind of data asset will be used
in the respective data strategy tool. It distinguishes between internal data assets,
specifically data from sources already available for the organization and owned from
the organization, and external data, concretely data that has yet to be acquired or even
purchased to sufficiently reach the explicit data strategy objective.
Tool
Dimension 6 Data Management Targeting: The last dimension determines to what
Dimension Category
extent data management toppings are targeted within the respective tool. It contains
four subcategories, namely Data Assessment, Data Architecture, Data Governance and
Product Dev.
Data Analytics. The category is checked if the data strategy tool addresses the corres-
ponding data management topic and gives directions to include it in the development
Business Dev.
process.
Strategy Dev.
Functional
Business
Level Corporate
Method
Model
Tool Practice
Objectives
Action Plan
Benefits
Internat
Data Assessment
Data Architecture
Data Governance
Data Management
Targeting Data Analytics
Not addressed
Barely addressed
Partly addressed
Largely addressed
Fully addressed
Fig. 18:
Tool Aggregation Framework
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5 How Fraunhofer ISST can support
5.1
Design of Data Strategy
5 5.1.1
Potentials
A profound data strategy is a keystone for sustainable growth and competitive advan-
HOW FRAUNHOFER
tage in the digital era. An organization can excel at many fields, without a clear-cut and
precise data strategy it can barely exploit its full potential. The process of strategic data
management is ongoing and evaluates both the business and the industry in which the
52% of all information currently stored and processed by organizations around the
world is considered ‘dark’ data
The Fraunhofer ISST is an experienced institute in the field of data Additional 33% of data is considered redundant, obsolete, or trivial (ROT)
This means 85% of stored data is dark or redundant and does not support our
management throughout the entire data lifecycle. Therefore, we business
Without improving our data management while data volume is increasing “garbage
serve as an excellent partner and supporter to create a unique in, garbage out.” will become “big garbage in, big garbage out” (Redman, 2017)
and well-defined holistic data strategy for you that is according One consequence is that knowledge workers waste up to 50% of their time dealing
with mundane data quality issues. For data scientists, this number may go as high as
to the premises and fulfilling the qualifications. Our experience 80% (Sangani, 2016).
ranges from scientific publications to a variety of industry projects. A data strategy is the first step to raise the enormous potentials and increase the added
value significantly.
We hope to convince you as we did our other partners to guide
40 | 47 Fraunhofer ISST Data Strategy Praxis Report Data Strategy Praxis Report Fraunhofer ISST 41 | 47
.
How Fraunhofer ISST can support 5.1.3 5.3 How Fraunhofer ISST can support
Our Promise
Contact
Fraunhofer ISST is your neutral, trustworthy and reliable partner from the initial scoping
all the way to implementation. Our methods are backed up by scientific research and We would be pleased to give you an understanding of our offer with regard to the
have delivered tangible results in more than 150 projects. Due to their research back- design of your data strategy and to cooperate with you. Together we will take this
ground, our scientists bring in enormous innovative spirit, drive and motivation. We important step in the digital transformation and make your company fit for the future.
have more than 200 publications, which make our expertise transparent and compre-
hensible. Contact us without obligation for a first conversation!
We love data and know how to 25 years a reliable partner in Research has to create value for
manage this resource! This is the field of data management. our customers business. That’s
proven by more than 150 As a trusted advisor in both the why we focus the business
successful projects for large, design and implementation of impact from the very beginning.
globally active corporations. data-driven solutions we
transfer research into practice.
This is proven by more than 150 successful research and consulting projects for large,
internationally active companies. As a neutral and trustworthy partner, we accompany
our customers in requirement engineering, design, implementation and evaluation and
provide valuable support on all of these fronts. We guide you through your data
management
LESS THANjourney HALFtowards
OF ALLbecoming a data-driven
COMPANIES SAYplayer.
THEY HAVE DATA STRATEGIES
How would you characterize your organization‘s data strategy?
42 | 47 Fraunhofer ISST Data Strategy Praxis Report Data Strategy Praxis Report Fraunhofer ISST 43 | 47
Average .
34%
Somewhat advanced
6
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7
Figure Index