Scribd
Upload
40 views2 pages

Praveen Singh CV

Praveen Singh is seeking a position as a System Admin. He has over 5 years of experience in IT support, troubleshooting software and hardware issues. His skills include managing Windows servers, Active Directory, and networking. He aims to provide solid IT support to Attach utilizing his expertise in desktop and laptop maintenance, application support, and asset management.

Uploaded by

Akanksha Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
40 views2 pages

Praveen Singh CV

Praveen Singh is seeking a position as a System Admin. He has over 5 years of experience in IT support, troubleshooting software and hardware issues. His skills include managing Windows servers, Active Directory, and networking. He aims to provide solid IT support to Attach utilizing his expertise in desktop and laptop maintenance, application support, and asset management.

Uploaded by

Akanksha Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

Praveen

Singh
PROFESSIONAL SUMMARY

To obtain a position as a System Admin with Attach utilizing


[email protected]
software, hardware and troubleshooting experience in order
to provide the company a solid IT support.
+91-9718735126

Faridabad, Haryana

SKILLS WORK HISTORY

Operating System: Windows CMS IT Services - IT Support Engineer


Server 2 0 1 9 , 7,8, 10
Remote Support Gurgaon Haryana. 08/ 2022 – 10/2023
Excellent Knowledge in
Active Directory users  Monitor all assign tickets and timely update and
and computers & resolution.
Group Policy.
 Analyze user issues and develop necessary actions and
Laptop, Desktops, Workstation
ensure optimal levels of user satisfaction to provide
and Printers.
appropriate support for same.
LAN, WAN and Network
Peripherals.  Perform troubleshoot on all application issues and
recommend resolutions.
Ticket Tool: ServiceNow.
VPN: Global Protect  Manage requests from internal and external clients and
MS Office Applications :2016 resolve it through email and phone call.
and Office365
 Provide solutions to Users and partners and ensure
Instant Massaging App: effective deployment.
Google Chat, MS Teams,
Meeting Applications: Zoom,  Administer all contractual obligations for clients and
MS Teams & Google Meet escalate issues if required.
Cloud Storage: OneDrive,  Troubleshoot problem reported by users.
Google Drive
 General servicing in system laptops and printers.
Drive Encryption: MS Bit
locker, Trend micro-Antivirus  Installing operating systems and configuring the
Directory User peripherals, components and drivers.
Management
EDUCATION:

Sikkim Eiilm University,


06/2013 Diploma in
CSE  Responsible for installing, maintaining and supporting
Swami Vivekananda University computer communication networks (LAN & WAN).
Meerut (U.P.) 10/2023  Managing all printers.
Bachelor of Computer Application
 Maintaining the assets inventory.
 Maintaining Conference rooms.
 Managing New hires Onboarding & IT Session
 New Hire Asset fulfillment on day one.
 User Offboarding.
 Asset Management.

CCS Computer Pvt. Ltd. – Customer support


Certification: Microsoft Certified Engineer
Professional (MCP) Delhi• 10/2020 – 07/2022

Forte Solution Pvt. Ltd. – Desktop Support


Engineer
Faridabad, Haryana • 09/2018 - 09/2020

Accel Front Line Ltd. – Desktop Support


Engineer
New Delhi. 04/2015 – 09/2018

ADDITIONAL INFORMATION

Strong work ethics, taking ownership of all duties and


responsibilities.
Strong team building, conflict management, time
management and meeting management skills
Strong Interpersonal skills to build sound and healthy
reports.
Good grasping power and adapts to new systems and
environments quickly.
Creative, aggressive with integrative thinking skills, capable
of forming and maintaining positive and productive working
relationships internally and external.

You might also like