Coefficientsa

Standardized
Unstandardized Coefficients Coefficients Collinearity Statistics

Model B Std. Error Beta t Sig. Tolerance VIF

1 (Constant) 12,299 1,266 9,712 ,000

HARGA ,028 ,062 ,065 1,996 ,006 ,530 1,888

FASILITAS ,137 ,075 ,303 2,818 ,007 ,403 2,483

PELAYANAN ,093 ,080 ,213 2,170 ,002 ,337 2,965

LOKASI ,022 ,104 ,026 1,990 ,008 ,730 1,369

a. Dependent Variable: KEPUASAN KONSUMEN

Tabel 4.8

Coefficientsa

Standardized
Unstandardized Coefficients Coefficients

Model B Std. Error Beta t Sig.

1 (Constant) 12,299 1,266 9,712 ,000

HARGA ,028 ,062 ,065 1,996 ,006

FASILITAS ,137 ,075 ,303 2,818 ,007

PELAYANAN ,093 ,080 ,213 2,170 ,002

LOKASI ,022 ,104 ,026 1,990 ,008

a. Dependent Variable: KEPUASAN KONSUMEN

bekerja sama dengan staf lain di restoran
stand by dan memperhatikan customer

Meracik dan menyediakan minuman untuk para pelanggan, selalu menciptakan resep-resep minuman baru dan
menghitung harga jual,berkreasi dan menciptakan daya tarik pada setiap minuman yang disajikan,bertanggung
jawab atas pengadaan kebutuhan peralatan, garnish, bahan minuman yang akan digunakan.

Warning # 849 in column 23. Text: in_ID

The LOCALE subcommand of the SET command has an invalid parameter. It could
not be mapped to a valid backend locale.
CORRELATIONS
/VARIABLES=VAR00001 VAR00002 VAR00003 VAR00004 TOTAL
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.
Correlations

Notes

Output Created 28-AUG-2023 21:13:04

Comments
Input Active Dataset DataSet0
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data File 91
Missing Value Handling Definition of Missing User-defined missing values are treated as
missing.
Cases Used Statistics for each pair of variables are based
on all the cases with valid data for that pair.
Syntax CORRELATIONS
/VARIABLES=VAR00001 VAR00002
VAR00003 VAR00004 TOTAL
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.
Resources Processor Time 00:00:00,00

Elapsed Time 00:00:00,01

[DataSet0]

Correlations

VAR00001 VAR00002 VAR00003 VAR00004 TOTAL

VAR00001 Pearson Correlation 1 ,220* ,225* ,133 ,468**

Sig. (2-tailed) ,036 ,032 ,209 ,000

N 91 91 91 91 91
VAR00002 Pearson Correlation ,220* 1 ,411** ,651** ,839**
Sig. (2-tailed) ,036 ,000 ,000 ,000
N 91 91 91 91 91
VAR00003 Pearson Correlation ,225* ,411** 1 ,369** ,709**
Sig. (2-tailed) ,032 ,000 ,000 ,000
 N 91 91 91 91 91
** **
VAR00004 Pearson Correlation ,133 ,651 ,369 1 ,799**
Sig. (2-tailed) ,209 ,000 ,000 ,000
N 91 91 91 91 91
** ** ** **
TOTAL Pearson Correlation ,468 ,839 ,709 ,799 1

Sig. (2-tailed) ,000 ,000 ,000 ,000

N 91 91 91 91 91

*. Correlation is significant at the 0.05 level (2-tailed).

**. Correlation is significant at the 0.01 level (2-tailed).

CORRELATIONS
/VARIABLES=VAR00006 VAR00007 VAR00008 VAR00009 VAR00010 TOTAL
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.

Correlations variabel fasilitas

Notes

Output Created 28-AUG-2023 21:14:52

Comments
Input Active Dataset DataSet0
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data File 91
Missing Value Handling Definition of Missing User-defined missing values are treated as
missing.
Cases Used Statistics for each pair of variables are based
on all the cases with valid data for that pair.
Syntax CORRELATIONS
/VARIABLES=VAR00006 VAR00007
VAR00008 VAR00009 VAR00010 TOTAL
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.
Resources Processor Time 00:00:00,03
 Elapsed Time 00:00:00,07

Correlations

VAR00006 VAR00007 VAR00008 VAR00009 VAR00010 TOTAL

VAR00006 Pearson Correlation 1 ,335** ,134 ,169 ,428** ,658**

Sig. (2-tailed) ,001 ,204 ,108 ,000 ,000

N 91 91 91 91 91 91
** ** **
VAR00007 Pearson Correlation ,335 1 ,391 ,493 ,154 ,763**
Sig. (2-tailed) ,001 ,000 ,000 ,146 ,000
N 91 91 91 91 91 91
VAR00008 Pearson Correlation ,134 ,391** 1 ,228* ,042 ,584**
Sig. (2-tailed) ,204 ,000 ,030 ,694 ,000
N 91 91 91 91 91 91
VAR00009 Pearson Correlation ,169 ,493** ,228* 1 ,133 ,623**
Sig. (2-tailed) ,108 ,000 ,030 ,210 ,000
N 91 91 91 91 91 91
**
VAR00010 Pearson Correlation ,428 ,154 ,042 ,133 1 ,534**
Sig. (2-tailed) ,000 ,146 ,694 ,210 ,000
N 91 91 91 91 91 91
** ** ** ** **
TOTAL Pearson Correlation ,658 ,763 ,584 ,623 ,534 1

Sig. (2-tailed) ,000 ,000 ,000 ,000 ,000

N 91 91 91 91 91 91

**. Correlation is significant at the 0.01 level (2-tailed).

*. Correlation is significant at the 0.05 level (2-tailed).

CORRELATIONS
/VARIABLES=P1 P2 P3 P4 P5 total
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.

Correlations VARIABEL PELAYANAN

 Notes

Output Created 28-AUG-2023 21:17:59

Comments
Input Active Dataset DataSet0
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data File 91
Missing Value Handling Definition of Missing User-defined missing values are treated as
missing.
Cases Used Statistics for each pair of variables are based
on all the cases with valid data for that pair.
Syntax CORRELATIONS
/VARIABLES=P1 P2 P3 P4 P5 total
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.
Resources Processor Time 00:00:00,06

Elapsed Time 00:00:00,08

Correlations

P1 P2 P3 P4 P5 total

P1 Pearson Correlation 1 ,576** ,651** ,640** ,288** ,805**

Sig. (2-tailed) ,000 ,000 ,000 ,006 ,000

N 91 91 91 91 91 91
** ** ** **
P2 Pearson Correlation ,576 1 ,458 ,452 ,525 ,812**
Sig. (2-tailed) ,000 ,000 ,000 ,000 ,000
N 91 91 91 91 91 91
** ** ** **
P3 Pearson Correlation ,651 ,458 1 ,523 ,352 ,769**
Sig. (2-tailed) ,000 ,000 ,000 ,001 ,000
N 91 91 91 91 91 91
P4 Pearson Correlation ,640** ,452** ,523** 1 ,472** ,769**
Sig. (2-tailed) ,000 ,000 ,000 ,000 ,000
N 91 91 91 91 91 91
P5 Pearson Correlation ,288** ,525** ,352** ,472** 1 ,694**
Sig. (2-tailed) ,006 ,000 ,001 ,000 ,000
N 91 91 91 91 91 91
** ** ** ** **
total Pearson Correlation ,805 ,812 ,769 ,769 ,694 1
 Sig. (2-tailed) ,000 ,000 ,000 ,000 ,000

N 91 91 91 91 91 91

**. Correlation is significant at the 0.01 level (2-tailed).

CORRELATIONS
/VARIABLES=L1 L2 L3 TOTAL
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.

Correlations VARIABEL LOKASI

Notes

Output Created 28-AUG-2023 21:20:31

Comments
Input Active Dataset DataSet0
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data File 91
Missing Value Handling Definition of Missing User-defined missing values are treated as
missing.
Cases Used Statistics for each pair of variables are based
on all the cases with valid data for that pair.
Syntax CORRELATIONS
/VARIABLES=L1 L2 L3 TOTAL
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.
Resources Processor Time 00:00:00,02

Elapsed Time 00:00:00,03

Correlations

L1 L2 L3 TOTAL
*
L1 Pearson Correlation 1 ,214 -,054 ,653**
 Sig. (2-tailed) ,042 ,610 ,000

N 91 91 91 91
*
L2 Pearson Correlation ,214 1 ,062 ,684**
Sig. (2-tailed) ,042 ,562 ,000
N 91 91 91 91
L3 Pearson Correlation -,054 ,062 1 ,517**
Sig. (2-tailed) ,610 ,562 ,000
N 91 91 91 91
TOTAL Pearson Correlation ,653** ,684** ,517** 1

Sig. (2-tailed) ,000 ,000 ,000

N 91 91 91 91

*. Correlation is significant at the 0.05 level (2-tailed).

**. Correlation is significant at the 0.01 level (2-tailed).

CORRELATIONS
/VARIABLES=K1 K2 K3 TOTAL
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.

Correlations VARIABEL Y

Notes
Output Created 28-AUG-2023 21:21:42
Comments
Input Active Dataset DataSet0
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data File 91
Missing Value Handling Definition of Missing User-defined missing values are treated as
missing.
Cases Used Statistics for each pair of variables are based
on all the cases with valid data for that pair.
Syntax CORRELATIONS
/VARIABLES=K1 K2 K3 TOTAL
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.
Resources Processor Time 00:00:00,06

Elapsed Time 00:00:00,05

Correlations

K1 K2 K3 TOTAL

K1 Pearson Correlation 1 -,112 ,165 ,592**

Sig. (2-tailed) ,291 ,118 ,000

N 91 91 91 91
K2 Pearson Correlation -,112 1 -,075 ,473**
Sig. (2-tailed) ,291 ,481 ,000
N 91 91 91 91
K3 Pearson Correlation ,165 -,075 1 ,654**
Sig. (2-tailed) ,118 ,481 ,000
N 91 91 91 91
TOTAL Pearson Correlation ,592** ,473** ,654** 1

Sig. (2-tailed) ,000 ,000 ,000

N 91 91 91 91

**. Correlation is significant at the 0.01 level (2-tailed).

Notes

Output Created 28-AUG-2023 21:26:58

Comments
Input Active Dataset DataSet0
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data File 91
Matrix Input
Missing Value Handling Definition of Missing User-defined missing values are treated as
missing.
 Cases Used Statistics are based on all cases with valid
data for all variables in the procedure.
Syntax RELIABILITY
/VARIABLES=K1 K2 K3 TOTAL VAR00012
VAR00013 VAR00014 VAR00015
VAR00016 VAR00017 VAR00018
VAR00019 VAR00020 VAR00021
VAR00022 VAR00023 VAR00024
VAR00025 VAR00026 VAR00027
VAR00028
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA.
Resources Processor Time 00:00:00,00
Elapsed Time 00:00:00,01

RELIABILITY
/VARIABLES=H1 H2 H3 H4 TOTAL
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA.

Reliability X1

Notes

Output Created 28-AUG-2023 21:31:01

Comments
Input Active Dataset DataSet0
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data File 89
Matrix Input
Missing Value Handling Definition of Missing User-defined missing values are treated as
missing.
 Cases Used Statistics are based on all cases with valid
data for all variables in the procedure.
Syntax RELIABILITY
/VARIABLES=H1 H2 H3 H4 TOTAL
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA.
Resources Processor Time 00:00:00,02

Elapsed Time 00:00:00,00

Scale: ALL VARIABLES

Case Processing Summary

N %

Cases Valid 89 100,0

Excludeda 0 ,0

Total 89 100,0

a. Listwise deletion based on all variables in the

procedure.

Reliability Statistics

Cronbach's Alpha N of Items

,786 5

RELIABILITY
/VARIABLES=VAR00029 VAR00030 VAR00031 VAR00032 VAR00033 VAR00034
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA.

ReliabilityX2
 Notes

Output Created 28-AUG-2023 21:32:20

Comments
Input Active Dataset DataSet0
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data File 91
Matrix Input
Missing Value Handling Definition of Missing User-defined missing values are treated as
missing.
Cases Used Statistics are based on all cases with valid
data for all variables in the procedure.
Syntax RELIABILITY
/VARIABLES=VAR00029 VAR00030
VAR00031 VAR00032 VAR00033
VAR00034
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA.
Resources Processor Time 00:00:00,00

Elapsed Time 00:00:00,00

Scale: ALL VARIABLES

Case Processing Summary

N %

Cases Valid 91 100,0

Excludeda 0 ,0

Total 91 100,0

a. Listwise deletion based on all variables in the

procedure.
 Reliability Statistics

Cronbach's Alpha N of Items

,751 6

RELIABILITY
/VARIABLES=VAR00035 VAR00036 VAR00037 VAR00038 VAR00039 VAR00040
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA.

Reliability X3

Notes

Output Created 28-AUG-2023 21:33:30

Comments
Input Active Dataset DataSet0
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data File 91
Matrix Input
Missing Value Handling Definition of Missing User-defined missing values are treated as
missing.
Cases Used Statistics are based on all cases with valid
data for all variables in the procedure.
Syntax RELIABILITY
/VARIABLES=VAR00035 VAR00036
VAR00037 VAR00038 VAR00039
VAR00040
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA.
Resources Processor Time 00:00:00,02

Elapsed Time 00:00:00,01

Scale: ALL VARIABLES

Case Processing Summary

N %

Cases Valid 91 100,0

Excludeda 0 ,0
Total 91 100,0

a. Listwise deletion based on all variables in the

procedure.

Reliability Statistics

Cronbach's Alpha N of Items

,797 6

RELIABILITY
/VARIABLES=VAR00041 VAR00042 VAR00043 VAR00044
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA.

Reliability X4

Notes

Output Created 28-AUG-2023 21:34:24

Comments
Input Active Dataset DataSet0
Filter <none>
Weight <none>
 Split File <none>
N of Rows in Working Data File 91
Matrix Input
Missing Value Handling Definition of Missing User-defined missing values are treated as
missing.
Cases Used Statistics are based on all cases with valid
data for all variables in the procedure.
Syntax RELIABILITY
/VARIABLES=VAR00041 VAR00042
VAR00043 VAR00044
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA.
Resources Processor Time 00:00:00,00
Elapsed Time 00:00:00,02

Scale: ALL VARIABLES

Case Processing Summary

N %

Cases Valid 91 100,0

Excludeda 0 ,0

Total 91 100,0

a. Listwise deletion based on all variables in the

procedure.

Reliability Statistics

Cronbach's Alpha N of Items

,710 4

RELIABILITY
/VARIABLES=VAR00045 VAR00046 VAR00047 VAR00048
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA.
Reliability

Notes

Output Created 28-AUG-2023 21:35:09

Comments
Input Active Dataset DataSet0
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data File 91
Matrix Input
Missing Value Handling Definition of Missing User-defined missing values are treated as
missing.
Cases Used Statistics are based on all cases with valid
data for all variables in the procedure.
Syntax RELIABILITY
/VARIABLES=VAR00045 VAR00046
VAR00047 VAR00048
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA.
Resources Processor Time 00:00:00,02
Elapsed Time 00:00:00,01

Scale: ALL VARIABLES

Case Processing Summary

N %

Cases Valid 91 100,0

a
Excluded 0 ,0
 Total 91 100,0

a. Listwise deletion based on all variables in the

procedure.

Reliability Statistics

Cronbach's Alpha N of Items

,662 4

Hasil penelitian ini menunjukkan bahwa harga berpengaruh nyata terhadap kepuasan

konsumen Beijibound Coffee Kisaran. .Berdasarkan persamaan regresi terlihat bahwa koefisien variabel harga

positif yang berarti semakin tinggi tingkat harga, maka semakin tinggi pula kepuasan konsumen yang

dihasilkan.Dengan demikian hipotesis pertama yang menyatakan bahwa harga berpengaruh terhadap kepuasan

konsumen Beijibound Coffee Kisaran, terbukti. Hal ini didukung oleh hasil analisi deskriptif yang menunjukkan

bahwa kebanyakan responden memberikan jawaban setuju,dikarenakan harga yang ditawarkan sesuai dengan
kualitas rasa serta harga yang terjangkau , maka ini akan meningkatkan pula nilai kepuasan pada

konsumen. Ini sejalan dengan teori yang dikemukakan oleh Tjiptono, 2005:151 yang mengatakan bahwa “pada

tingkat harga tertentu, bila manfaat yang dirasakan konsumen meningkat, maka nilainya akan meningkat pula.

Terdapat pula pada hasil penelitian yang dilakukan oleh Pertiwi dkk (2013) yang mengatakan bahwa harga

berpengaruh positif signifikan terhadap kepuasan konsumen.