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ORAL COMMUNICATION
LESSON 1: L2: MODELS OF
COMMUNICATION COMMUNICATION

Linear Model
Communication is a transmission of o One-way
message from one person to another. o The receiver never responds
Examples:
ELEMENTS OF COMMUNICATION 1. Shannon Weaver Model
1. Sender – source of information o Mother of all communication
2. Message – thoughts conveyed by the
speaker 2. Berlo’s SMCR Model
3. Encoding – converting the message o Represent the process of
into words communication
4. Channel – in which the encoded (Sender, Message, Channel,
message is conveyed Receiver)
5. Decoding – interpreting the encoded
message
6. Receiver – the recipient 3. Aristotle’s Model (STRCD)
7. Feedback – reactions or response o Divided into five elements
8. Context – environment where o Source, Transmitter, Receiver,
communication takes place Channel, Destination is the
9. Barrier – the factors that affects the
most important element
flow of communication
o Speaker is the most
important element
PROCESS OF COMMUNICATION

➢ The sender generates the idea. Interactive Model


➢ The sender encodes the idea.
➢ The sender transmits the message. o Two-way
➢ The receiver gets the message. o Media/internet
➢ The receiver decodes the message. o People can respond to any
➢ The receiver sends the feedback. mass communication
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ORAL COMMUNICATION

Transactional Model 3. Cultural Barriers – people’s


culture affect the way they
o Characters and environment
communicate and relate to others
change over time
Example: Examples:
1. Helical Model 1. Different beliefs
o Continuous and non-repetitive 2. Traditions, and customs
o Growing and accumulative
o Proposed by Frank Dance in
4. Linguistic Barriers – conflicts
1967 and was inspired by a
with regard to language and word
helix
meanings
Examples:
L3: STRATEGIES TO 1. Difference in language
AVOID COMMUNICATION 2. Accent and dialect
BREAKDOWNS
Verderber (1991)
He classified noise into three
Barriers to Communication kinds: External, Internal,
Semantic noise.
1. Physical Barriers – natural or
environmental condition 1. External noises – sights, sound and other
Examples: stimuli that draw people’s attention
1. People talking too loud Examples:
2. Loud sound of karaoke 1. Noise from vehicles
2. The dog barking
2. Psychological Barriers – mental
barriers. These refer to social and personal 2. Internal noises – thoughts and feelings
issue that interfere with meaning
Examples: Example:
1. Trauma 1. Confrontation with a friend
2. Shyness
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ORAL COMMUNICATION
5 WAYS TO AVOID COMMUNICATION BREAKDOWN TIPS ON HOW TO AVOID
COMMUNICATION BREAKDOWN
By Ronnie Peterson
Broom, Cutlip and Center (2012) listed 7Cs
of Effective Communication
1. Have clarity of thoughts before
speaking – arrange your thoughts before
verbalizing them 1. Completeness – include everything
2. Conciseness – direct or straight to the
point
2. Learn to listen – understanding of what
they’re saying. If there’s a point that you 3. Consideration – high regard and courtesy
don’t understand, don’t be afraid to ask them 4. Concreteness – facts, figures, and real-
to repeat or explain further in a polite life
manner
5. Courtesy – show respect
6. Clearness – specific words to express
3. Take care of your Body Language and ideas
Tone – keep your emotions in check
7. Correctness – avoiding mistakes in
o Maintain eye contact grammar
o Adopt a relaxed tone

L4: FUNCTIONS OF
4. Build up your confidence by asking for
feedback and observing others – improve COMMUNICATION
your skills by practicing, and you can also EVALUATING EACH
ask someone to critique your
communication style with whom you're OTHER’S DRAFTS
comfortable.

1. Regulation / Control
5. Communicate face-to-face on the o Commands
important issues o Regulates
o You can convey your point clearly, o Purpose of moving
with your body language as well as
your tone voice
o Avoid misunderstandings
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ORAL COMMUNICATION

Example:
o Friends giving advice on what to do 5. Emotional Expression
“Move on. He doesn’t love you
o Function of communication: being
anymore.”
able to language, gestures, and
emotions
o Giving thanks, praising, asking for an
2. Social Interaction
apology, and other expressions of
o Most familiar and primary reason why emotions
people communicate
o Produce social relationship
o Bonds, intimacy, and relations
o Casual or informal
Example:
• Invitation “Would you like some
coffee or tea?”

3. Motivation
o Tries to persuade another person to
change their opinion or behavior
Example:
• A business man showing money as his
motivation to do good and to become
successful in his career

4. Information
o Informed certain data
o Make others aware
Example:
• A pharmacist giving information to
the elder about the medicine she
purchased

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