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Customer GT2 Pro

1. Rajesh brought in his realme GT2 Pro for an audio problem. The phone was purchased on October 4th, 2023 and has 12GB RAM and 256GB storage. 2. The service center terms include safekeeping the phone for 60 days if not collected, deleting personal data before repair, and potential fees for out of warranty replacements. 3. Rajesh signed agreeing to realme contacting him regarding repair status and giving permission for revised cost estimates if needed.

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yunuskhan558800
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356 views1 page

Customer GT2 Pro

1. Rajesh brought in his realme GT2 Pro for an audio problem. The phone was purchased on October 4th, 2023 and has 12GB RAM and 256GB storage. 2. The service center terms include safekeeping the phone for 60 days if not collected, deleting personal data before repair, and potential fees for out of warranty replacements. 3. Rajesh signed agreeing to realme contacting him regarding repair status and giving permission for revised cost estimates if needed.

Uploaded by

yunuskhan558800
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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10/6/23, 6:33 PM CUSTOMER SERVICE

realme Service Center Handover Report


IN61-079-R231006006

Customer information Dealer Information

Customer phone Dealer/Salesman Dealer/Salesman


Customer name BOKURI RAJESH **4263
number Name Phone No.:

Product Information

Model realme GT2 Pro Colour 锻黑 Purchase Date 2023-10-04 Receiving Date 2023-10-06

IMEI 860025050552336 RAM+ROM 12GB+256GB

Standard
Appearance Used
accessories

Customer Fault Special


Other problems Audio problem
Description Description

Advance Payment against parts

Amount 0.00

Please read the following terms carefully before signing. After signing, you will be deemed to fully
Phone password
understand and accept all the items.

1. realme respects and devotes to protect your personal privacy. We require your related personal data,

including but not limited to name, address, e-mail, phone number and equipment identification code (IMEI, SN)

for us to offer the services, like after-sales maintenance, delivery and return visit, etc. You acknowledge and
agree that the personal data you provide directly to realme will be collected and used by realme, its related

parties or its authorized partners, and may be disclosed to third parties authorized by realme for the purpose of

providing the foregoing services. For further information about realme’ s personal data protection regulations,

please check the Privacy Policy at the bottom of official website. If you have any question, please contact us via

[email protected]
2. Before taking your equipment for inspection and maintenance, we strongly suggest you to log out your

personal account, back up important personal data, delete personal sensitive data to prevent the data lost

during maintenance or inspection.


1 2 3
3. From the date of repair and maintenance, Service Centres will safe keep your equipment for period of 60

days. If the device is not collected within 60 days, realme and Service Centres will not be responsible for its

damage or loss, and we have the right to handle the equipment and take necessary action for disposal process
4 5 6
in accordance with the applicable laws.

4. This receipt is the credential for you to get your equipment, please safe keep it. If you lose the credential / 7 8 9
Jobsheet, you need to offer your ID Card and its copy for us to check your identity. If your equipment is falsely
claimed because of the loss of credential / Jobsheet, realme and service center will not be responsible.

5. The customer hereby affirms and agrees that realme may contact the customer on his/her mobile number
by SMS/call to enquire/update about the status of the repair services and/or to take permission for revised cost

estimate (if any) regardless of 'Do Not Call' status of customer’s mobile number.
6. Part(s) or component(s) being replaced under Out Warranty is charged to customers on subsidized price
by "Service center"/"realme", hence defective parts will not be returned to customer.

7. Service warranty is subject to the 'realme Warranty Policy' displayed in the realme’ s official website. For
More information, please visit https://www.realme.com/in/legal/warranty-terms or call realme’ s hotline

18001022777

Call Center:1800-102-2777 SC Tel:08518-226977


Website:www.realme.com Backup Phone:9866026731

SC Address:No-40/383/A1. 1stfloor, Bhupal Complex, Park Road, Kurnool AP-


E-mail:[email protected]
518001

WIFI Name:
WIFI Password:

Customer Signature by
Print Time: 2023-10-06 18:33:18
signature: Service staff :

https://rcsm-in.realmeservice.com/#/repairworkorder/schandoverprint/59535283-bdfb-4e9d-a879-aafb8a3b96dd?item=1_0_0 1/1

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