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identify-computer-problems

HOW TO IDENTIFY COMPUTER PROBLEMS

December 16, 2021

, 4:27 pm

Software and Hardware Problems

When your laptop or computer acts up you need to specify the issue as best as you can. An accurate
diagnose of the problem will help you to perform effective troubleshooting. If you know the cause of the
problem you’ll be in a better position to decide whether you can fix the problem on your own or you
have to contact tech support or a certified computer technician.

All computer problems usually fall into 2 categories:

Software problems

Hardware problems

The cause of some computer malfunctions could be from either camp, but the first step is always to
identify what you are dealing with. Computer hardware problems are easier to specify, but their
repairing cost is more than software glitches. Software problems, though harder to detect, usually cost
less to fix or repair.

Hardware Problems

Hardware problems are related to the physical components of the computer system. For instance, if
there’s nothing on the screen or display, the system simply refuses to power on, the LCD displays odd
colors, or the keyboard or the keys doesn’t work.

How to identify and solve hardware problems?

Check that your computer is plugged into a working power outlet

Check that everything is turned on.


If anything seems to not working properly, make sure the brightness is up or the volume unmuted
depending on what you are having issues with or the switch is in the appropriate position.

Check that keyboard, mouse, monitor, speakers, etc are plugged into your device. Try a different port to
check if it is a port issue or the device is damaged. Make sure that wireless hardware has a fully charged
battery.

Software Problems

Software-related problems usually appear after the startup process. If some applications or software
does not work properly or the operating system is unresponsive it is simply a software issue.

How to identify and solve software problems?

Try restarting your computer

Make sure your all programs are updated

Your malware or antivirus software should be running

If your computer is having problems after you installed a new application or software, remove that
program and try reinstalling it

5 common computer problems:

How to tell if they are hardware or software?

Most computer problems are software-related but some are definitely hardware-related problems. The
below list of the 5 most common problems. Knowing where to start troubleshooting can save a lot of
time.

1. Computer problem – The computer is slow

SOFTWARE

It may be malware, too many startup items (Windows), or accumulation of temporary files.

HARDWARE

It may be that the hard drive is fragmented or is beginning to fail, with insufficient RAM or an old CPU.
2. Computer problem – The computer keeps restarting

SOFTWARE

It may be a problem with the automatic update of the operating system, adware, viruses, or other
malicious software.

HARDWARE

It may be a graphics card, motherboard, or network card driver.

3. Computer problem – The keyboard, mouse, printer, or other peripheral devices are not working
properly

SOFTWARE

It may be a driver problem.

HARDWARE

It may be a computer port problem or a peripheral component problem.

4. Computer problem – Application command does not work

SOFTWARE

If the software happens only in one application.

HARDWARE

Hardware (if it occurs in multiple applications).

5. Computer problem – Internet speed is slow

SOFTWARE
It may be that the background application is consuming bandwidth.

HARDWARE

It may be a hard drive failure.

Common Computer Problems

You are lucky if your problem is a software problem. If it is a desktop application, you can run the repair
utility or uninstall and reinstall it. If it is a cloud application, log out and restart it. To avoid problems,
please keep the software updated. In order to keep your computer clean and in good condition, please
pay attention to abnormal conditions so that you can troubleshoot before daily work. If you have a new
computer and you are already experiencing problems, please exchange it as soon as possible.

Desktop common problems of common computer failures and troubleshooting methods

PCs and laptops have become indispensable tools in the modern era. In the process of use, more or
fewer failures of this kind will occur.

Aforementioned, the problems that arise in our use of computers can be divided into two categories:
hardware problems and software problems. When we deal with computer problems, we generally
observe the following principles: first soft and then hard, that is, eliminate software problems first, and
then eliminate hardware problems.

Desktop FAQ

1. When the window is maximized, the taskbar is covered and not automatically hidden. What’s the
matter?

Solution:

Right-click on the taskbar, click “Properties” in the pop-up menu,

Then select the following two options in the pop-up “Taskbar and Start Menu Properties” dialog box:
“Lock your taskbar” and “Keep it in front of other windows”

2. Where is the size of the IE window set?

Solution:

First close all IE windows; open only one IE window; maximize this window; close it; OK, the default is to
maximize the future, you can also use the mouse to directly drag the IE window to the largest or
smallest)

3. There is no icon on the desktop, but there is a start taskbar?

Solution:

Right-click on the desktop—->Arrange icons—->Show desktop icons to select it!

Right-click on the desktop—->Properties—->Desktop (tab)—->Customize the desktop—>Check the


required display items and confirm the application!

4. The desktop IE icon is missing (there is no IE option for customizing the desktop on the desktop)

Solution:

Right-click on My Computer -> Explorer -> Select “Desktop” on the left side of the window -> Drag the IE
icon here to the desktop.

5. The quick launch icon in the taskbar is missing?

Solution:

Right-click the taskbar—toolbar—quick start—tick.


The above are the most common problems the Same Day Geek team encountered during the repair
process, we hope it will be helpful to you.

You may find online help if you want to fix the computer problems yourself, but be very cautious about
complicated computer issues of your computer you are not familiar with. Inexperienced computer users
can unintentionally cause more problems when trying to fix a computer without the training and
knowledge it may require.

While trying to locate the problem with your computer, it is good to take notes. Note down what your
computer is doing or not doing and note specific error codes that may come up. This will make the
repairing easier if you find that you need to hand off your computer to a Certified Computer Repair
Technician.

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COMPANY OVERVIEW

Same Day Geeks is dedicated to providing fast and reliable computer repair services. We provide remote
and onsite computer repair services in Aldergrove, Delta, Langley, Surrey & White Rock. Your
satisfaction is our utmost priority. Our A+ certified technicians are highly knowledgeable and well
trained. We will fix your computer problem quickly and professionally.

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CONTACT INFORMATION

Same Day Geek

Email: [email protected]

Phone: (778) 294 – 2940

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