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Chapter 1: An

introduction to
Management Information
Systems (MIS)
Study questions
Q1: Why is Introduction to MIS the most important class in the
business school?
Q2: What is MIS?
Q3: How can you use the five-component model?

Q4: What is information? What makes some information better


than other information?
Q1: Why is Introduction to MIS the most
important class in the business school?
IS - What is it about? Các bộ phận
có mối quan hệ tương tác với
nhau
• Business Information Systems is the application of
technology to solve business problems.

• An IS professional applies technology to integrate


and support business activities such as Accounting,
Finance, Marketing, HR, Management and so on.
• INFO students learn to analyze, design, develop,
and manage Information Systems.
What’s Different About IS?
IS Computer Science
Focus: Business Software

Objective: More efficient or effective business Reliable computer program

Core skill: Problem solving Logic/Engineering

Core task: Determine business requirements Deliver information systems to meet defined
for information systems requirements
Starting title: Business Systems Analyst Application Programmer

Career goals: Senior organizational manager Programming manager

Faculty: Business Engineering Science


Why does it matter?

Suppose you have two transport companies. How can one get a
competitive advantage over the other?

What do businesses compete with?


Why does it matter?

Suppose you have two transport companies. How can one get a
competitive advantage over the other?

They both use the same roads, pay the same for fuel, obey the
same speed limits, have same rules, pay their drivers much the
same... If one buys a better truck, the other one can buy
exactly the same....
How can you as a manager make a difference?

What do businesses compete with?


Why does it matter?
Because business is changing….

In 2013, Wal-Mart sold nearly 10% of the total retail sales in


the U.S.
Its RetailLink computer system connects its suppliers to
every one of Wal-Mart’s 5289 stores worldwide. As soon
as a customer purchases any item, the supplier
monitoring the item knows to ship a replacement to the
shelf.

The management of Information is the future of business.


Why does it matter?
• Online news, social networks
• Internet advertising continues significantly.
• New laws require businesses to store more data for longer
periods.
• Changes in business result in changes in jobs and careers.
Why does it matter?
What’s New in MIS?
New technologies
• Web 3.0 applications widely adopted
• Cloud computing
• Telework gains momentum
• Software as a service (SaaS)
• Co-creation of value, collaboration across
• Mobile digital platforms
firms
People and behavior changes
• Managers use social networks,
collaboration.
• Employees have access to powerful
decision aids.
• Virtual meetings are accepted and used.

Organizations
Q2: What is MIS?
What Is MIS?
• Key elements
1. Management and use.
2. Information systems.
3. Strategies.
• Goal of MIS
 Managing IS to achieve business strategies.
XÂY DỰNG 1 CÁI QUY TRÌNH CHO NHÂN VIÊN THỰC HIỆN LIÊN KẾT
GIỮA BÁN HÀNG, KHO, VĂN PHÒNG (CÓ TÍNH LIÊN KẾT)

- Bán hàng: mua hàng liên hệ cho người bán hàng


- Kho: hết hàng liên hệ với nhà cung cấp
- Văn phòng: quản lí, giám sát
What Is MIS
Management
• The key is to develop, maintain, and adapt.
• To create an information system that meets your needs, take an
active role in the system’s development. Why?
• Business professionals understand business needs and
requirements.
What Is MIS
• Development and Use of Information Systems: Business
professionals need to:
• Take active role to ensure systems meet their needs.
• Understand how IS is constructed.
• Consider users’ needs during development.
• Learn how to use the IS.
• Ancillary (security, backups).
What Is MIS
• Achieving Strategies: Information systems exist to help people
in a business achieve the business' strategies.
• “What is the purpose of our Facebook page?”
• “What is it going to do for us?”
• “What is our policy for employees’ contributions?”
• “What should we do about critical customer reviews?”
• “Are the costs of maintaining the page sufficiently offset by
the benefits?”
Q3: How can you use the five-component
model?
Components of an Information
System?

Components interact to produce information


How Can You Use the
Five-Component Model?
How Can You Use the Five-
Component Model?
Characteristics of the Five Components
The most Important Component
 YOU!
• Quality of your thinking, your ability to conceive information from data,
determined by your cognitive skills.
• Information is value you add to information systems.
 All Components Must Work.
Characteristics of the Five Components
• High-Tech Versus Low-Tech Information Systems: differ in the
amount of work that is moved from the human side  computer side
• Understanding the Scope of New Information Systems.
• Components Ordered by Difficulty and Disruption.
Q4: What is information? What makes some
information better than other information?
What Is Information?
Definitions vary
1. Knowledge derived from data, where data represents
recorded facts or figures.
2. Data presented in a meaningful context.
3. Processed data, or data processed by summing,
ordering, averaging, grouping, comparing, or other
similar operations.
4. A difference that makes a difference.
Where Is Information?
• Graph is not, in itself, complete information.
• Graph is the data you and others perceive, use to conceive
information.
• Ability to conceive information from data determined by cognitive
skills.
• People perceive different information from same data.
One user’s information is another
user’s data
What makes some information better
than other information
Summary
Q1: Why is Introduction to MIS the most important class in the
business school?
Q2: What is MIS?
Q3: How can you use the five-component model?
Q4: What is information? What makes some information better
than other information?
Additional resources
• S.M.A.C (Social Mobile Analytics Cloud)

Chọn mảnh đất phù hợp

Xác định khả năng tài chính

Lên ý tưởng về cấu trúc ngôi nhà bàn bạc với các thành viên trong gia
đình về quy mô ngôi nhà muốn xây
Góc tâm linh (xem phong thuỷ nhà, )
Thuê tư vấn thiết kế bản vẽ
Mua nguyên vật liệu cần thiết (Xi măng, cát, đá, sắt, thép,…)
Chuẩn bị các thủ tục pháp lí (xin hồ sơ, cấp phép xây dựng,)

Chọn nhà thầu thi công (uy tín, chất lượng, có năng lực rõ ràng chuyên
nghiệp). Kí kết hợp đồng thi công với nhà thầu, yêu cầu cung cấp rõ
bảng báo giá, dự toán chi tiết, vật tư, vật liệu)
Giam sát thi công để đảm bảo chất lượng thi công và kiểm soát an
toàn tiến độ vệ sinh và môi trường

Nghiệm thu bàn giao đưa vào sd

Làm thủ tục hoàn công (đây là điều kiện để cấp đổi giấy chứng nhận
quyền sd đất, quyền sở hữu tài sản và nhà ở gắn liền với đất)
Thank You /

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