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Mobile@IBM - Getting Started

This document provides instructions for enrolling iOS or Android devices in Mobile@IBM in 4 easy steps: 1) Make sure the device is running the latest iOS or Android version and go to the enrollment URL. 2) Sign in and install the MaaS360 app to set up device management profiles. 3) Set up email, calendar and contacts. 4) Install work apps from the IBM App Store or Google Play Store. Additional support resources are available, including setup videos and monthly office hours.

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51 views9 pages

Mobile@IBM - Getting Started

This document provides instructions for enrolling iOS or Android devices in Mobile@IBM in 4 easy steps: 1) Make sure the device is running the latest iOS or Android version and go to the enrollment URL. 2) Sign in and install the MaaS360 app to set up device management profiles. 3) Set up email, calendar and contacts. 4) Install work apps from the IBM App Store or Google Play Store. Additional support resources are available, including setup videos and monthly office hours.

Uploaded by

jonifow730
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Getting Started

Whether you have an IBM-provided mobile device or you want to take advantage of
the Bring Your Own Device (BYOD) program, start here for information about enrolling
your iOS or Android device in Mobile@IBM using MaaS360.

Connect your device to IBM services in FOUR EASY


STEPS:
Note: If IBM provided your iPad or iPhone, it might be registered in Apple's Device
Enrollment Program (DEP), which automates some of the enrollment steps. You'll
know if your device is enrolled in DEP if you're prompted to enter your w3id and
password during the initial setup. In that case, you can skip directly to Step 4 below.
Watch our DEP setup video for more information.
Step 1: Make sure your device is running iOS 16.x or Android 13.x and
navigate to m.dm/ibm using the device's browser.

For detailed setup instructions or troubleshooting help on the mobile setup


process, visit the IT Support setup topic for iOS or Android or view our customized
and comprehensive setup videos below.
If you're migrating to a new iPhone, be sure to check out this article.
Step 2: Sign in with your w3id and password and then follow the on-
screen instructions to do the following:

Install the MaaS360 app. MaaS360 is the IBM app that enables mobile-as-a-
service (MaaS) functionality on your device.
Set up device management profiles, including profiles for VPN, Wi-Fi, email, and
security standards.
Step 3: Set up email, calendar, and contacts for work.

Mobile configuration options and set-up instructions vary depending on your mail
server type. For complete details, visit the device setup instructions in the IT
Support pages for iOS or Android.

For most IBMers, Mobile@IBM recommends using the Apple Mail app on iOS
and Outlook on Android.
For those on Outlook, remember to use your w3ID and password to set up your
email, calendar, and contacts.
Step 4: Install apps:

Use the IBM App Store (iOS) or the Enterprise Google Play Store (Android) to
install apps for work. Be sure to check out the list of Top IBM Apps Available for
some suggestions in IT Support.
Monthly

Office
Hours with
the
Mobile@IBM
Team
Mobile@IBM hosts an
informal session for
those needing a little
extra assistance setting
up your mobile
device. We'll also talk
about all things related
to Mobile

See the full schedule


on Your Learning

Setup videos
iOS Setup (personal or non-DEP device) | 13:42

iOS Setup (IBM-provided DEP device) | 22:53


Android setup | 03:07

IBM cares about your data


privacy and security
Get the facts about enrolling your personal device with
Mobile@IBM.

GET MOBILE SECURITY FACTS


“
IBMers report saving 6.3 hours per week
by using a mobile device to check emails,
manage their calendars, collaborate and
much more, all while on the go.
”
- 2020 Mobile@IBM Community Survey

Contact Us | Terms and Conditions | Operating System Upgrade Policy

Join us on Slack: #mobile_at_ibm_ios |


#mobile_at_ibm_android | #mobile_at_ibm_news

Last updated: Feb 09, 2023 at 10:07 pm

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