Plan and Implementation in Place To Support Quality Assurance

PLAN AND IMPLEMENTATION IN PLACE TO SUPPORT QUALITY ASSURANCE
The University Strategic Plan 2020-2024 is a response to varied assessment and

evaluative processes: Quacquarelli-Symonds Stars, International Organization for
Standardization or ISO, the Accrediting Agency of Chartered Colleges and
Universities in the Philippines or AACCUP, Civil Service Commission’s Program to
Institutionalize Meritocracy And Excellence In Human Resource Management
(PRIME-HRM) and the ASEAN University Network-Quality Assurance (AUN-QA)
among them. The following is lifted from the SDP 2020-2024.
a. ISO: International Organization for Standardization, particularly ISO 9001:2015,

on quality management systems.
b. ISA: Institutional Sustainability Assessment by the Commission on Higher

Education, an internal quality assurance tool for Philippine Higher Education
Institutions.
c. CSC-PRIME HR: that covers (a) recruitment, selection and placement (b)
learning and development (c) performance management (d) rewards and
recognition which are all concerns of organization, management and
administration, particularly the human resource component of the university;
d. QS Stars: Quacquarelli Symonds Starts that is an international navigation tool

for potential clients of universities targeting the following areas: (a) research (b)
teaching (c) employability (d) facilities (c) internationalization (d) innovation (e)
engagement (f) culture (g) access (g) specialist target.
e. AUN-QA: ASEAN University Network – Quality Assurance System of which the

Cagayan State University is already an associate member (full membership being
reserved to the founding universities) and that evaluates universities according to
ASEAN standards, in accordance with the criteria consequent to ASEAN
Integration and the demands of Mutual Recognition Agreements (MRAs).
”
The Academic Affairs Framework incorporates promotion of quality and relevant
tertiary education.
To this end, the University Quality Assurance Office prepared the Quality
Assurance Plan for Cagayan State University (2018-2021 and 2021-2024). These
plans enunciate QA endeavors on self-assessment, external evaluation,
continuous improvement, quality enhancement, and sharing of best practices.
Thus, the University leads the programs in pursuit of these quality education and
services.
University Quality Assurance Plan 2018-2021
University Quality Assurance Plan 2018-2024
As a result of this quality assurance endeavors, the university was able to acquire
Certifications from local accrediting bodies and international certifying
organizations.
ISO 9001:2015 Certification
Through the undertaking of ISO certification, the University
Quality Management System Manual (QMS) was
approved and made in place.
Moreover, series of activities were conducted to ensure

that the QMS is mutually understood and practiced
materializing quality assurance in all services of the
university and the campus. Significantly, different units in
the Campus are able to establish, practice and document
systematic procedures.
Internal Audit July 14, 2022

Harmonization of Processes August 1, 2022
Risk-based Thinking Training August 3, 2022
Workshop
Document Control Training August 3, 2022
Workshop
The requirements outlined by the Philippine National Standard (PNS) are intended
to increase customer satisfaction by instilling confidence in the products and
services offered by an organization. Adhering to the same will enable the
university to concentrate on quality, improved processes, shared concept of
quality system, and effective and efficient operations when providing services.
CSU Carig is one of the four campuses in the university determined to be
subjected to the ISO 9001:2015 together with Andrews, Aparri, and Sanchez Mira.
As the university gears towards a Quality Management System (QMS) for
instruction, research, extension, production, support to operations, and
administration, the ISO 9001:2015 initiative is a proof of the university's commitment
to offer better services to its stakeholders.
The following presents the 2023 Calendar for ISO related activities:
CSU Carig Campus has successfully undergone an ISO Surveillance Audit on
October 24, 2023.
This achievement demonstrates the university's commitment to sustaining and
developing its quality management system in an ever-changing academic setting.
The Surveillance Audit conducted by Ms. Liza G. Rosal, examined various aspects of
the campus’ quality management system, processes, and documentation which
entails issues and concerns addressing risks and opportunities for the Campus, and
the Design and Development of Operations particularly for the College of Public
Administration and the College of Natural Sciences and Mathematics.
As essential for maintaining ISO certification, the said audit further ensures the
campus continually aligns with practices that are bound to internationally
recognized standards.
In response to changing- demands, ISO standards will serve as a guiding framework

for the campus, ensuring that it remains at the forefront of quality education and
service delivery.
QS Stars: Quacquarelli Symonds Stars
e. AUN-QA: ASEAN University Network – Quality Assurance
Cagayan State University has been accepted as

an Associate Member of ASEAN University
Network (AUN) in 2019, being one of the few in
the Philippines and first in the Region.
The Bachelor of Science in Civil Engineering and

the Bachelor of Science in Electrical Engineering
of the College of Engineering and Architecture
were successfully subjected to the Assessment
conducted on June 20-24, 2022.
The Campus SAR Team, headed by the College

Dean Audy Quebral and his Department
Chairpersons – Engr. Jowell Talosig (BSCE) and
Engr. Alene Patricio (BSEE) successfully prepared and submitted its Self-
Assessment Report, with all its attachments, last May 2022 and was reviewed by
AUN-QA Assessors from Thailand, Indonesia, Vietnam, and Singapore.
After acceptance, the Campus SAR Team rigorously prepared for the visit where
students, alumni, employers, and the academic and support staff were
interviewed regarding the programs.
Prior to submission, the SAR was reviewed by the Campus AUN-QA Team led by
CEO Arthur G. Ibanez, and the University AUN-QA Team led by President Urdujah
G. Alvarado.
The AUN-QA criteria

encompassed Expected
Learning Outcomes,
Programme Specification,
Programme Structure and
Content, Teaching and
Learning Approach, Student
Assessment, Academic Staff
Quality, Support Staff Quality,
Student Quality and Support,
Facilities and Infrastructure,
Quality Enhancement, and Output
During the closing session, the Assessors highlighted the program's strengths,
including its curriculum, and areas for improvement, like the conduct of
benchmarking exercises. Assessment results are expected to be released two
months after the remote visit.
The remote visit was made possible also through the help of the Campus ZMT
Team led by the Campus MIS.
During the awarding ceremony, AUN-QA Executive Director Choltis Dhiratithi

personally congratulated CSU for successfully participating in the 270th AUN-QA
Program Assessment to continuously improve the quality of higher education for
the future benefit of the young talents in the Philippines and the region.
The Commission on Higher Education even commended Cagayan State University for
successful AUN-QA Assessment. recognition of its unwavering dedication to
international standards. The University received the Outstanding Internationalization
Initiatives in the Regions Award together with 18 other big and prestigious Philippine
universities. Cagayan State University is the only university in Region 2 and one of the
2 among the 114 SUCs in the Philippines that received the AUN QA Certification
Award.
University AUN-QA
Orientation was held in
February 7, 2020. The
activity was attended by
faculty members from
the four programs for
certification: Bachelor of
Secondary Education,
Bachelor of Science in
Medical Laboratory
Sciences, Bachelor of
Science in Electrical
Engineering, Bachelor of
Science in Civil
Engineering.
Continuing AACCUP Accreditation
Cagayan State University continuously submits its programs to higher level
accreditation by the AACCUP
Philippine Quality Award
8 CSU Designated officials and faculty members successfully participated and
graduated in the Philippine Quality Award Assessors Preparatory Course (PQA-APC) last
October & November 2022.
The CSU Carig Team also underwent the Application Development Course last
May 8-12, 2023.
Submission of CSU Candidate April 11, 2023

Information Sheet to DTI Regional
Office 02
INTRODUCTORY BRIEFING FOR PHILIPPINE April 11, 2023
QUALITY AWARD
PQA Regionalization Program May 19, 2023
Awareness Seminar
Release of Special Order for the May 30, 2023
Composition of the University PQA
Self-Assessment Team
Workshop on Organization Profile June 21, 2023
Narrative
Philippine Quality Award September 12, 2023
Regionalization Program coordination
and alignment meeting
Assessment/Scoring conducted by October 20, 2023
national representatives of the
Department of Trade and Industry
Competitiveness Bureau

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PLAN AND IMPLEMENTATION IN PLACE TO SUPPORT QUALITY ASSURANCE

The University Strategic Plan 2020-2024 is a response to varied assessment and

a. ISO: International Organization for Standardization, particularly ISO 9001:2015,

b. ISA: Institutional Sustainability Assessment by the Commission on Higher

d. QS Stars: Quacquarelli Symonds Starts that is an international navigation tool

e. AUN-QA: ASEAN University Network – Quality Assurance System of which the

Moreover, series of activities were conducted to ensure

Internal Audit July 14, 2022

In response to changing- demands, ISO standards will serve as a guiding framework

Cagayan State University has been accepted as

The Bachelor of Science in Civil Engineering and

The Campus SAR Team, headed by the College

The AUN-QA criteria

During the awarding ceremony, AUN-QA Executive Director Choltis Dhiratithi

Submission of CSU Candidate April 11, 2023

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