Getting Error INS-20802 Grid Infrastructure con... | Oracle Community https://community.oracle.
com/thread/3941708
user11985454 Jun 19, 2016 9:38 AM
Getting Error INS-20802 Grid Infrastructure configuration failed during
Perform Method
This question is Not Answered.
Hello All,
I am trying to install Oracle Grid Infrastructure 11.2.0.4.0 for Windows 2012 R2 servers
I have Two Windows 2012 R2 Servers and One external storage with ISCSI interface.
Now when i have tried to install Oracle Grid Infrastructure 11.2.0.4.0 with file system as Oracle ASM on Windows 2012 R2 servers at
that time after 84 % Completion i got the error
"INS-20802 Grid Infrastructure Configuration Failed"
In details it shows that " The plug-in failed in its perform method" When seen the Logs
In Oracle_Home\cfgtoollogs\crsconfig\rootcrss1_log.OUT The message was
"User ignored Prerequisites during installation
USM driver install actions failed"
Note: Ignored two points Administrator is not a Domain User and Windows Firewall is on(firewall is already off).
Also in Oracle_Home\cfgtoollogs\crsconfig\rootcrss1_log.log found below messages.
2016-06-18 19:24:21: The 'ROOTCRS_ACFSINST' is either in START/FAILED state
2016-06-18 19:24:21: Executing 'D:\app\11.2.0\grid\bin\acfsroot.bat install'
2016-06-18 19:24:21: Executing cmd: D:\app\11.2.0\grid\bin\acfsroot.bat install
2016-06-18 19:24:22: Command output:
> ACFS-9300: ADVM/ACFS distribution files found.
> ACFS-9307: Installing requested ADVM/ACFS software.
> acfsinstall: ACFS-09420: The driver is not currently installed on this node.
> acfsinstall: ACFS-09411: CreateService succeeded.
> acfsinstall: CLSU-00100: Operating System function: StartDriver failed with error data: 31
> acfsinstall: CLSU-00101: Operating System error message: A device attached to the system is not functioning.
> acfsinstall: CLSU-00103: error location: StartDriver_
> acfsinstall: CLSU-00104: additional error information: m
> acfsinstall: ACFS-09419: StartService failed.
> acfsinstall: ACFS-09401: Failed to install the driver.
>
> ACFS-9340: failed to install OKS driver.
> acfsinstall: ACFS-09420: The driver is not currently installed on this node.
> acfsinstall: ACFS-09411: CreateService succeeded.
> acfsinstall: CLSU-00100: Operating System function: StartDriver failed with error data: 1068
> acfsinstall: CLSU-00101: Operating System error message: The dependency service or group failed to start.
> acfsinstall: CLSU-00103: error location: StartDriver_
> acfsinstall: CLSU-00104: additional error information: _
> acfsinstall: ACFS-09419: StartService failed.
> acfsinstall: ACFS-09401: Failed to install the driver.
>
> ACFS-9340: failed to install ADVM driver.
> acfsinstall: ACFS-09420: The driver is not currently installed on this node.
> acfsinstall: ACFS-09411: CreateService succeeded.
> acfsinstall: CLSU-00100: Operating System function: StartDriver failed with error data: 1068
> acfsinstall: CLSU-00101: Operating System error message: The dependency service or group failed to start.
> acfsinstall: CLSU-00103: error location: StartDriver_
> acfsinstall: CLSU-00104: additional error information: A
> acfsinstall: ACFS-09419: StartService failed.
> acfsinstall: ACFS-09401: Failed to install the driver.
>
> ACFS-9340: failed to install ACFS driver.
> ACFS-9310: ADVM/ACFS installation failed.
1 of 3 8/25/2020, 9:45 PM
Getting Error INS-20802 Grid Infrastructure con... | Oracle Community https://community.oracle.com/thread/3941708
>End Command output
2016-06-18 19:24:22: D:\app\11.2.0\grid\bin\acfsroot.bat install ... failed
2016-06-18 19:24:22: USM driver install status is 0
2016-06-18 19:24:22: USM driver install actions failed
2016-06-18 19:24:22: Running as user Administrator: D:\app\11.2.0\grid\bin\cluutil -ckpt -oraclebase D:\app\Administrator -writeckpt
-name ROOTCRS_ACFSINST -state FAIL
2016-06-18 19:24:22: s_run_as_user2: Running D:\app\11.2.0\grid\bin\cluutil -ckpt -oraclebase D:\app\Administrator -writeckpt -name
ROOTCRS_ACFSINST -state FAIL
2016-06-18 19:24:22: D:\app\11.2.0\grid\bin\cluutil successfully executed
2016-06-18 19:24:22: Succeeded in writing the checkpoint:'ROOTCRS_ACFSINST' with status:FAIL
2016-06-18 19:24:22: CkptFile: D:\app\Administrator\Clusterware\ckptGridHA_s1.xml
2016-06-18 19:24:22: Sync the checkpoint file 'D:\app\Administrator\Clusterware\ckptGridHA_s1.xml'
2016-06-18 19:30:24: The configuration parameter file D:\app\11.2.0\grid\crs\install\crsconfig_params is valid
2016-06-18 19:30:24: Checking for super user privileges
2016-06-18 19:30:24: superUser=Administrator groupName=Administrators
2016-06-18 19:30:24: domain=WORKGROUP user=ADMINISTRATOR
2016-06-18 19:30:24: D:\app\11.2.0\grid\bin\crssetup.exe getsystem
2016-06-18 19:30:24: Executing cmd: D:\app\11.2.0\grid\bin\crssetup.exe getsystem
2016-06-18 19:30:24: Command output:
> SYSTEM
>End Command output
I have not found any solution from net regarding this please guide me on this topic
Regards,
Ankit
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top.gun Jun 19, 2016 9:50 AM ( in response to user11985454)
1. Re: Getting Error INS-20802 Grid Infrastructure configuration failed during Perform Method
Did you satisfy the prerequisites?
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Haythem.ElKhouly Jun 19, 2016 9:51 AM ( in response to user11985454)
2. Re: Getting Error INS-20802 Grid Infrastructure configuration failed during Perform Method
i guess you need to run grid installation wizard as administrator as i see
Running as user Administrator: D:\app\11.2.0\grid\bin\cluutil -ckpt -oraclebase D:\app\Administrator -writeckpt -name ROOTCRS_ACFSINST
-state FAIL
Please run GUI as administrator
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user11985454 Jun 23, 2016 5:30 AM ( in response to user11985454)
3. Re: Getting Error INS-20802 Grid Infrastructure configuration failed during Perform Method
2 of 3 8/25/2020, 9:45 PM
Getting Error INS-20802 Grid Infrastructure con... | Oracle Community https://community.oracle.com/thread/3941708
Thanks for replies,
But found that BUG 17927204 - ACFS SUPPORT FOR WINDOWS 2012R2 was hitting as per document 1987371.1
Downloaded OPatch for it and applied and Installed the Grid Infrastructure it was installed successfully.
Regards,
Ankit
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