Mindoro State University

College of Computer Studies

Module 1 :
The Computing Profession
Prepared by:

JENNIE T. FERNANDO
Assistant Professor I
E-mail Address: [email protected] /[email protected]
Mobile Number: +639778254102/ +639885804531

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At the end of the lesson, the learners should be able to:

1. Identify the difference between Computer Industry
and Information Industry;
2. List different jobs in the information and computer
industries; and
3. Solve ethical dilemmas in the I.T. industry workplace.

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Computer Industry
 companies that manufacture computers and
computer components, such as microprocessors
 also used more broadly to include software
publishers and peripheral device manufacturers
IT Industry
 companies that develop, produce, sell, or support
computers, software, and computer-related products
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 Equipment Manufacturers - computer hardware and

communications products
 Chipmakers - computer chips and circuit boards
 Software Publishers - create computer software
 Service Companies - provide computer-related
services
 Software Retailers - sell computer products

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 use of components or labor from outside suppliers

 help businesses lower labor costs significantly by
outsourcing specific tasks
 helps companies to avoid expenses associated with
overhead, equipment, and technology
 employed to focus more on core aspects of the
business

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 relocating business processes, such as development

and production, to lower-cost locations in other
countries

 U.S. computer companies have established manufacturing and development facilities in

countries such as China, India, Malaysia, Thailand, and Mexico, where labor is inexpensive but
reliable. Computer manufacturer Dell Inc. maintains a cadre of offshore technicians to staff
customer call centers. The next time you dial technical support, you might be connected to a
technician in India. Companies such as Microsoft and Oracle make extensive use of
programmers based in India, who telecommute to use the Internet when necessary.

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 most dynamic
 most prosperous
 most economically beneficial industry
 fueled the economies of many countries
 consumers spend more than the U.S. $1 trillion on
information technology each year

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 any person whose primary occupation involves:

◦ designing
◦ configuring
◦ developing
◦ modifying
◦ testing
◦ securing of computer hardware or software

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 Baseline skills required for IT jobs:

◦ Coordination
◦ Writing
◦ Active Listening
➢ Employers also highly value:
◦ Active Learning
◦ Critical Thinking
◦ Complex Problem Solving

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(Source: https://www.comptia.org/blog/top-it-skills-in-demand
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JOB TITLE JOB DESCRIPTION
Systems Analyst Investigates the requirements of a business or organization, its employees,
and its customers to plan and implement new or improved computer services.
This job requires the ability to identify problems and research technology
solutions. Good communication skills are essential for interacting with
managers and other employees.
Computer Programmer Designs, codes, and tests computer programs. Besides, programmers modify
existing programs to meet new requirements or eliminate bugs.
Security Specialist Analyzes a computer system’s vulnerability to threats from viruses, worms,
unauthorized access, and physical damage. Security specialists install and
configure firewalls and antivirus software. They also work with management
and employees to develop policies and procedures to protect computer
equipment and data.
Web Site Designer Creates, tests, posts, and modifies Web pages. A good sense of design and
artistic talent is required for this job and an understanding of how people use
graphical user interfaces.
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JOB TITLE JOB DESCRIPTION
Network Plans, install and maintains one or more local area networks. These specialists also provide
Specialist/Administrator network accounts and access rights to approved users. They troubleshoot connectivity
problems and respond to requests from a network’s users for new software. Network
specialists/administrators might be responsible for maintaining a network's security, plus they
often pick up Webmaster duties to maintain an organization’s Web site.
Computer Operator Typically works with network servers, mainframes, and supercomputers. Computer operators
monitor computer performance,
install software patches and upgrades, perform backups, and restore data as necessary.
Technical Support Specialist Troubleshoots hardware and software problems. Good interpersonal skills and patience are
required for this job
Database Administrator Analyzes a company’s data to determine the most effective way to collect and store it.
Database administrators create databases, data entry forms, and reports. They also define
backup procedures, provide access to authorized users, and supervise databases' day-to-day
use.

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POSITION JOB DESCRIPTION
Information Technology • Administer and maintain the agency's IT infrastructure/equipment and network facilities, ensuring IT
Officer (I – III) infrastructure security and efficiency.
• Assist in installing, configuring, and testing software, hardware, computer networks, and application
systems.
• Assist in formulating IT-related policies, guidelines, and procedures aligned with industry standards.
Information Systems • Administer and manage end-users ICT resources and access. Install the needed office productivity
Analysts (I – III) tools and other standard software.
• Evaluate and recommend potential enterprise-level equipment, components, tools, and software based
on the current and future needs.
• Maintain accurate inventory records of hardware assets and software licenses. Provide training to end-
users on software applications and other IT-related matters as needed.
Information Systems • Assist in developing standards for physical and technical security measures for data protection using
Researcher (I – III) the most appropriate standards recognized by the information and communications technology industry,
including security standards for the processing of sensitive personal information in the government;
• Help identify and analyze technological trends and development in electronic platforms and digital
media;
• Assist in issuing guidelines on security measures for data protection, encryption, and off-site access in
government and on the electronic format and technical standards for data portability or any other
privacy-enhancing techniques;

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POSITION JOB DESCRIPTION
Computer Maintenance • Install, configure, and maintain ICT hardware equipment and software application;
Technologists (I-III) • Provide hardware/software technical support and assistance;
• Manage, identify problems, and perform maintenance to servers, network, desktop, printers, power
supply, and other network/computer equipment;
• Monitoring and maintaining computer systems, networks, security updates and antivirus;
• Conduct inventory of all hardware/network/telecom equipment and software. Administer IT archives,
software disks, manuals, documentation, backup tapes and IT consumable supplies;
Computer Operator (I – IV) • Technical support for network-related computing facilities, including network hardware, network
application software, and configurations.
• Assist in project activities and system deployment.
• Assist in ICT evaluation and implementation of office ICT requirements.
• Conduct ICT training.
Computer Programmer • Assist in the planning, design and development of new applications and enhancements to existing
(I - III) applications.
• Meet with decision makers, systems owners, and end-users to define business requirements and
systems goals, and identify and resolve business systems issues.
• Ensure compatibility and interoperability of systems being developed.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for
improvement

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JOB TITLE JOB DESCRIPTION
Technical Writer Creates documentation for large programming projects and writes the online or
printed user manuals that accompany computers, peripheral devices, and software.
Some technical writers work for computer magazines, writing columns about the latest
hardware products, software, and automated business solutions.
Computer Salesperson / Sells computers, might pay personal visits to potential corporate customers or staff
Sales Representative the order desk of a mail-order computer company. Sales reps’ starting salaries tend to
be low but are usually supplemented by commissions
Quality Assurance Participates in alpha and beta test cycles of software, looking for bugs or other
Specialist usability problems. This job title sometimes refers to assembly-line workers who
examine and test chips, circuit boards, computers, and peripheral devices. An
effective Q.A. specialist has a good eye for detail and a passion for perfection.
Computer Engineer Designs and tests new hardware products, such as computer chips, circuit boards,
computers, and peripheral devices.
Manufacturing Technician Participates in the fabrication of computer chips, circuit boards, system units, or
peripheral devices. Some of these jobs require necessary screwdriver skills, whereas
others require special training in microlithography

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https://newsbytes.ph/2022/07/23/job-outlook-
report-it-telecom-among-ph-industries-with-
JobStreet identified the top industries with strong-growth- recovery/

strong growth and recovery as computer

and IT (software), education, healthcare
and medical, and telecommunication.
According to the report, the said industries
have fully recovered amid the pandemic
due to digital transformation and
implementation of key government
initiatives.

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Rank Job Title Description Top Industries Top Skills

1 Robotics Digital bots are the future of digital • Information Technology • Robotic Process
Engineer operations. Those equipped with and Services Automation (RPA)
knowledge of robotics process • Outsourcing/ Offshoring • Blue Prism
automation are growing in demand • Financial Services and • Uipath
as the demand for bots increases. Accounting • Automation
Robotics engineers now play a vital • Computer Software Anywhere
role in customer experience, • Visual Basic For
revenue growth, and risk mitigation Applications (VBA)
in several industries.

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Rank Job Title Description Top Industries Top Skills

2 Cyber Security Digital safety is a new global priority. • Information Technology • Security Information
Specialist Cybersecurity specialists are and Services And Event
needed to keep computer • Accounting Management
information secure in this time of • Computer & Network (SIEM)
phishing, digital attacks, malware, Security • Information Security
viruses, and hacking. • Computer Software • Vulnerability
• Banking. Assessment
• Network Security
• Penetration Testing.

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Rank Job Title Description Top Industries Top Skills

3 Customer Customer success differentiates • Information Technology • Salesforce.Com,
Success itself from customer service by and Services Customer Retention
Specialist proactively working to understand • Computer Software • Customer
client needs. Specialists in this field • Internet Relationship
need hard and soft skills while • Marketing & Advertising Management (CRM)
having a grasp on how tech works. • Outsourcing/ Offshoring. • Customer
Experience
• Account
Management.

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Rank Job Title Description Top Industries Top Skills

4 Data Scientist Data is the new currency, which is • Information Technology • Machine Learning
why data scientists are in high And Services • Data Analysis
demand. Part scientist and part • Financial Services • Python
mathematician, data scientists are • Telecommunication Programming
required to spot trends before they Research • Data Visualization.
trend, understand enormous • Outsourcing/ Offshoring.
amounts of data, and provide
valuable insights.

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5 Sales Closely associated with the Philippine • Marketing and Advertising • Lead Generation
Development business process outsourcing sector • Computer Software • Sales Sales
Representative (BPO), sales development • Information Technology and Management
r5epresentatives are tasked with Services • Customer
retaining customers and identifying • Outsourcing/Offshoring Relationship
potential customers • Internet. Management (CRM)
• Setting
Appointments.
6 Full Stack Front-end web development and • Information Technology and • React.js
Engineer software development skills are high Services • jQuery
in demand as the tech industry • Computer Software • Laravel
continues to boom. • Internet • JavaScript
• Financial Services • AngularJS.
• Outsourcing/ Offshoring.
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7 DevOps These hybrid engineers are tasked • Information Technology and • Ansible
Engineer with delivering new software, Services • Amazon Web Services
services, and applications to • Financial Services (AWS)
almost every industry. • Telecommunication • Jenkins
• Computer Software • Docker Products
• Internet. • Kubernetes.
8 Data Engineer Develop the means that let them • Information Technology and • Extract, Transform,
analyze data. Data engineers deal Services Load (ETL)
with the pipelines, data workflow • Oil And Energy • SQL
management, the modeling of data • Outsourcing/ Offshoring • Data Modeling
analysis. They’re tasked with • Financial Services • Data Warehousing
building, testing, and maintaining • Computer Software. • Hadoop.
data systems.

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9 JavaScript Balancing design and programming, • Information Technology and • React Native
Developer JavaScript developers have to be able to Services • React.js
do both front-end and back-end work. • Internet • Node.js,
These developers are tasked with • Computer Software AngularJS
building and implementing front-end logic, • Financial Services • MongoDB.
which will define the important visual • Outsourcing/ Offshoring
aspects of platforms.
10 Cloud Engineer Cloud engineers are growing in demand • Information Technology and • Amazon Web
as cloud-based solutions are being used Services Services (AWS)
more by companies around the world. • Computer Software • Cloud Computing
Cloud engineers must deal with the • Oil And Energy • Virtualization
design, planning, management, • Outsourcing/ Offshoring • Linux System
maintenance, and support of cloud • Financial Services. • Administration
systems, which seem to keep on growing. • Linux.

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 Professional Ethics
◦ On-the-job choices and actions that reflect a person’s value
◦ Derived from principles of right and wrong
 Ethics
◦ Standards of conduct that specify how workers should behave
 Code of Ethics
◦ Set of guidelines designed to help professionals thread their way
through a sometimes-tangled web of ethical on-the-job decisions

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Organization Contribution

Computer Ethics Institute (CEI) Ten Commandments of Computer Ethics

Association for ACM Code of Ethics and Professional Conduct

Computing Machinery (ACM)

IEEE-CS Software Engineering Code of Ethics and

Professional Practice

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 Computer professionals have to cope with ethical

dilemmas in which the right course of action is not
entirely clear, or in which the right course of action is
clear, but the consequences—such as getting fired—
are not easy to face.

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 software copyrights
 privacy
 conflictof interest
 use of work computer
 software quality
 hacking
 social responsibility.

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 Talk to people whose judgment you respect. Mentors and responsible

friends might be willing to help you evaluate your options. Remember,
however, that after you’ve gathered opinions and advice, you are
ultimately responsible for the outcome of your decision.

 Consider what the most ethical person you know would decide to
do. Think of a real-life person or fictional character who has strong values
and impeccable ethical judgment. Use that person as your decision-
making role model and ask yourself what he or she would do in your
situation.

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 Think about what you would do if your actions were made public. Ask
yourself how you would feel if you made a particular decision and everyone
found out about it. Would you be proud or uncomfortable? Decisions that look
good only if no one knows are usually wrong.

 Look at the problem from the opposite perspective. Put yourself in the place
of other stakeholders, such as your boss, your clients, or consumers. How would
you want to be treated if you were them?

 Consult a code of professional ethics. The guidelines contained in a code of

professional ethics might offer a path of action suitable for your situation.

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