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Ecommission SmartX Controllers Reference Guide

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Ecommission SmartX Controllers Reference Guide

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Walter Barba

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EcoStruxure Building Operation

eCommission SmartX Controllers

Reference Guide
04-20017-04-en
May 2019
EcoStruxure Building Operation
eCommission SmartX Controllers
Reference Guide
04-20017-04-en
May 2019
Copyright © 2019 Schneider Electric. All rights reserved.
The Schneider Electric brand and any registered trademarks of Schneider Electric Industries SAS referred to in this guide are the sole property of
Schneider Electric SA and its subsidiaries. They may not be used for any purpose without the owner's permission, given in writing. This guide and its
content are protected, within the meaning of the French intellectual property code (Code de la propriété intellectuelle français, referred to hereafter as
"the Code"), under the laws of copyright covering texts, drawings and models, as well as by trademark law. You agree not to reproduce, other than for
your own personal, non-commercial use as defined in the Code, all or part of this guide on any medium whatsoever without Schneider Electric's
permission, given in writing. You also agree not to establish any hypertext links to this guide or its content. Schneider Electric does not grant any right or
license for the personal and non-commercial use of the guide or its content, except for a non-exclusive license to consult it on an "as is" basis, at your
own risk. All other rights are reserved.
Trademarks and registered trademarks are the property of their respective owners.
Contents

Introduction
1 About This Guide ........................................................ 11
1.1 Purpose of This Guide ............................................................... 13
1.2 How This Guide is Organized .................................................... 14
1.3 Safety Information ...................................................................... 15

2 Additional Information ................................................. 17

2.1 Where to Find Additional Information ......................................... 19

Reference
3 Introduction to eCommission Application ................... 23
3.1 eCommission SmartX Controllers Mobile Application
Overview .................................................................................... 25
3.1.1 User Roles and Functions ........................................................ 25
3.1.2 Supported Platforms ................................................................ 27
3.1.3 Help Resources in the eCommission Application .................... 27

4 Preparations ............................................................... 29
4.1 Preparations .............................................................................. 31
4.2 Launching and Activating the eCommission SmartX Controllers
Mobile Application ..................................................................... 32
4.3 Downloading and Starting the eCommission SmartX Controllers
Mobile Application ..................................................................... 33

5 Connectivity at the Job Site ........................................ 35

5.1 IP Acquisition and Connectivity ................................................. 37
5.1.1 IP Acquisition Options ............................................................. 37
5.1.2 Network Interface Selection ..................................................... 37
5.1.3 BBMD Implementation ............................................................. 37
5.2 Connecting and Acquiring a Static IP Address ......................... 39
5.3 Connection and Architecture Options ....................................... 41
5.3.1 Connect by Wire ...................................................................... 41
5.3.2 Connect Wirelessly .................................................................. 43
5.4 Connection Workflow for the eCommission Application ........... 45
5.5 Connecting to Single SmartX IP Controller by Wire ................... 47

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5.6 Connecting to Network of SmartX IP Controllers by Wire ........... 48
5.7 Connecting to Network of SmartX IP Controllers through WiFi
Router ........................................................................................ 49
5.8 Connecting to Network of SmartX IP Controllers through a
Wireless Access Point ................................................................ 50
5.9 Connecting to Network of SmartX IP Controllers through Building
Network ...................................................................................... 51

6 Device Discovery ........................................................ 53

6.1 Device Discovery ...................................................................... 55
6.1.1 Device discovery through Wi-Fi ............................................... 55
6.2 Discovering a SmartX IP Controller through WiFi ....................... 56
6.3 Filtering the Device List .............................................................. 57

7 Controller List Creator ................................................. 59

7.1 Controller List Creator ................................................................ 61
7.2 Capturing a Device with the Controller List Creator ................... 62
7.3 Managing Projects in the Controller List Creator ....................... 64

8 Device Settings ........................................................... 65

8.1 SmartX IP Controller Device Settings ......................................... 67
8.2 Configuring SmartX IP Controller Device Settings ..................... 68
8.3 Assigning the Parent Server ...................................................... 70
8.4 Configuring the SmartX IP Controller Date and Time ................. 71
8.5 Creating a Common Device Settings File .................................. 72
8.6 Changing an Existing Common Device Settings File ................. 74
8.7 Applying Common Device Settings to Additional Controllers .... 76
8.8 Deleting a Common Device Settings File ................................... 77

9 Configuration Menu .................................................... 79

9.1 Configuration Menu Overview ................................................... 81
9.1.1 Configuration Menu Process ................................................... 81
9.1.2 Configuration Menu Workflow .................................................. 81
9.2 Configure Controllers with the eCommission Application
Workflow .................................................................................... 82
9.2.1 ................................................................................................. 82
9.3 Transferring an Application Image File to a Mobile Device or
Windows 10 laptop .................................................................... 83
9.4 Downloading an Application Image to a SmartX IP Controller ... 84
9.5 Modifying Device Properties from the Configuration Menu ....... 85

10 I/O Checkout ............................................................... 87

10.1 I/O Checkout Overview .............................................................. 89
10.1.1 I/O Checkout Status ................................................................. 89
10.1.2 I/O Checkout Report ................................................................ 89
10.1.3 Commissioning Log ................................................................. 89
10.2 I/O Checkout Workflow .............................................................. 90
10.2.1 ................................................................................................. 90
10.3 Performing I/O Checkout ........................................................... 91
10.4 Viewing an I/O Checkout Report ................................................ 92

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11 Flow Balancing ........................................................... 93
11.1 Flow Balance Overview ............................................................. 95
11.1.1 Flow Balance Menu ................................................................. 95
11.2 Flow Balancer Workflow ............................................................. 97
11.3 Configuring MP-V Controller Setpoints ...................................... 99
11.4 Flow Balancing at Maximum, Intermediate, or Minimum Flow
Setpoint .................................................................................... 101
11.5 Performing Manual Checkout of Air Flow ................................. 103
11.6 Manually Verifying the Direction of Damper Rotation ............... 104
11.7 Flow Balance Reports .............................................................. 105
11.7.1 Creating, Appending, Viewing, or Deleting a Flow Balance
Report .................................................................................... 105
11.7.2 System Location of Flow Balance Reports ............................ 105
11.8 Managing Flow Balance Reports ............................................. 106

12 Additional Functions ................................................. 109

12.1 Diagnostic Files ....................................................................... 111
12.2 Viewing and Exporting Diagnostic Files ................................... 112
12.3 Device Restart ......................................................................... 113
12.4 Restarting a SmartX IP Controller ............................................. 114
12.5 Viewing Status Information ....................................................... 115
12.6 Browsing and Modifying Object Properties ............................. 116

13 Troubleshooting ........................................................ 117

13.1 Error Message is Displayed During Rotation Check of MP-V
Controller ................................................................................. 119
13.1.1 Solutions ................................................................................ 119
13.2 Cannot Connect Using Mobile Device with Data Plan ............. 120
13.2.1 Solution .................................................................................. 120
13.3 Cannot Download to Controller That Is Hosted ........................ 121
13.3.1 Solution .................................................................................. 121
13.4 Download Interrupted Because There Are No Image Files ..... 122
13.4.1 Solution .................................................................................. 122
13.5 Cannot Edit Object Properties in Controller That Is Hosted ..... 123
13.5.1 Solution .................................................................................. 123
13.6 Captured SmartX IP Controller Data Appears in Red Text ...... 124
13.6.1 Solution .................................................................................. 124
13.7 Cannot Perform Flow Balancing on an MP-V Controller .......... 125
13.7.1 Solution .................................................................................. 125

14 Cybersecurity ........................................................... 127

14.1 Cybersecurity and the eCommission SmartX Controllers Mobile
Application ............................................................................... 129
14.1.1 Connectivity ........................................................................... 129
14.1.2 Security Features ................................................................... 129
14.1.3 Configuration ......................................................................... 129
14.1.4 Operation ............................................................................... 130
14.1.5 Maintenance .......................................................................... 130
14.1.6 Decommissioning .................................................................. 130

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14.1.7 Resetting ............................................................................... 131
14.1.8 Limitations ............................................................................. 131

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Introduction

The Introduction part contains information on the purpose of

this guide, how this guide is organized, where to find more
information, and information on regulatory notices.
1 About This Guide

Topics
Purpose of This Guide
How This Guide is Organized
Safety Information
1 About This Guide
1.1 Purpose of This Guide

1.1 Purpose of This Guide

This guide provides information about the eCommission SmartX Controllers
mobile application and how it is used to together with the SmartX IP Controller
devices. It is intended to describe the workflows in detail for the following roles
and tasks:
• Technician – Commission
• Electrician – I/O checkout
• Air Flow Balancer – Flow balancing
The guide includes technical information, as well as concepts and procedures.
Some of the operations required to commission SmartX IP Controller devices
need to be performed using EcoStruxure Building Operation Workstation. For
more information, see EcoStruxure Building Operation Technical Reference
Guide All the technical EcoStruxure BMS information is also available online, on
Building Management WebHelp.

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1 About This Guide
1.2 How This Guide is Organized

1.2 How This Guide is Organized

This EcoStruxure Building Operation Guide is divided into the following parts:

Introduction
The Introduction part contains information on the purpose of this guide, how this
guide is organized, where to find more information, and information on
regulatory notices.

Reference
The Reference part contains conceptual information, procedures, user interface
descriptions and troubleshooting information. If you want more information, see
WebHelp or the other EcoStruxure BMS guides.

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1 About This Guide
1.3 Safety Information

1.3 Safety Information

Important Information
Read these instructions carefully and look at the equipment to become familiar
with the device before trying to install, operate, service or maintain it. The
following special messages may appear throughout this bulletin or on the
equipment to warn of potential hazards or to call attention to information that
clarifies or simplifies a procedure.

The addition of either symbol to a “Danger” or “Warning” safety label

indicates that an electrical hazard exists which will result in personal
injury if the instructions are not followed.

This is the safety alert symbol. It is used to alert you to potential

personal injury hazards. Obey all safety messages that follow this
symbol to avoid possible injury or death.

DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in
death or serious injury.

WARNING
WARNING indicates a hazardous situation which, if not avoided, could result
in death or serious injury.

CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result
in minor or moderate injury.

NOTICE
NOTICE is used to address practices not related to physical injury.

Please Note
Electrical equipment should be installed, operated, serviced, and maintained
only by qualified personnel. No responsibility is assumed by Schneider Electric
for any consequences arising out of the use of this material.
A qualified person is one who has skills and knowledge related to the
construction, installation, and operation of electrical equipment and has
received safety training to recognize and avoid the hazards involved.

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2 Additional Information

Topics
Where to Find Additional Information
2 Additional Information
2.1 Where to Find Additional Information

2.1 Where to Find Additional Information

All the technical EcoStruxure BMS information is available online, on WebHelp.
WebHelp is a web-based help system for the EcoStruxure Building Operation
software and SmartX devices, the software and hardware that powers the
EcoStruxure BMS.
By pressing F1 or clicking a Help button in the EcoStruxure Building Operation
software your web browser opens WebHelp with the latest, up-to-date, technical
documentation.

Figure: Help in EcoStruxure Building Operation software

Some EcoStruxure Building Operation software products give you context-

sensitive help by opening a WebHelp page that explains the view or dialog box
you have in focus. Some programs open up an overview page. From these
pages, you can follow the links to get more detailed information.
WebHelp contains all the technical information that is in the guides, specification
sheets, and installation sheets.

The WebHelp site

One of the advantages with WebHelp is that you can reach Help without having
the EcoStruxure Building Operation software installed on your computer. By
entering the URL address help.sbo.schneider-electric.com you can access
WebHelp from any computer, smartphone, or tablet connected to the internet.

Finding information
The easiest way to find information on WebHelp is to search for it.

Figure: Home page search

All technical information is gathered in one place, so you do not need to know
which guide, specification sheet, or installation sheet the information is in.

Filtering the information

To narrow down the search results, you can use these filters:
• Product
• Functionality
• Information type

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2 Additional Information
2.1 Where to Find Additional Information

Figure: Search filters

eCommission SmartX Controllers 04-20017-04-en, May 2019

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Reference

The Reference part contains conceptual information,

procedures, user interface descriptions and troubleshooting
information. If you want more information, see WebHelp or
the other EcoStruxure BMS guides.
3 Introduction to eCommission
Application

Topics
eCommission SmartX Controllers Mobile Application
Overview
3 Introduction to eCommission Application
3.1 eCommission SmartX Controllers Mobile Application Overview

3.1 eCommission SmartX Controllers Mobile

Application Overview
The eCommission SmartX Controllers mobile application allows you to use a
mobile device to perform commissioning, flow balance, and checkout
operations on SmartX IP controllers. SmartX IP controllers include MP and RP
Series controllers and IP-IO devices. The eCommission application is available
for Android and iOS (Apple) phones and tablets, as well as devices using
Microsoft Windows 10. The eCommission app can connect to a single SmartX IP
controller or to a network of SmartX IP controllers on the local network.

3.1.1 User Roles and Functions

The eCommission application provides a portable, simplified user interface to
access SmartX IP controllers without the need to use a dedicated workstation or
portable computer. The eCommission app is activated for one of three roles:
• Technician: Commissions and maintains the configuration of a building
system containing SmartX IP controllers
• Electrician: Physically installs and wires the devices in a system containing
SmartX IP controllers
• Flow Balancer: Flow balances a VAV unit controlled by a SmartX MP-V
controller
Each of these roles is assigned permissions appropriate to the user's unique
functions and responsibilities. The following tables summarize the association
between the user roles and these major and additional functions.

Major functions
• Browse objects
objects: Once a SmartX IP controller is installed and checked out,
you can use the Browse Objects function of the eCommission SmartX
Controllers mobile application to view and edit the objects within a
controller. For more information, see section 12.6 “Browsing and Modifying
Object Properties” on page 116.
• Configuration menu
menu: Download a Configuration Menu to a controller to
expedite the configuration process of device commissioning. For more
information, see section 9.1 “Configuration Menu Overview” on page 81.
• Controller list creator
creator: Document the SmartX IP Controller devices and their
locations on an EcoStruxure network. The Controller List Creator captures
device information from the Data Matrix symbol on the tear-off product info
label of a SmartX IP Controller device. The captured information can be
exported to a file for use as system documentation. For more information,
see section 7.2 “Capturing a Device with the Controller List Creator” on
page 62.
• Device restart
restart: Perform a restart of the controller to work around issues or
confirm IP changes. For more information, see section 12.3 “Device Restart”
on page 113.
• Device settings
settings: Configure many of the device settings in a SmartX IP
controller using the eCommission mobile application. You can also
configure network communications settings shared by multiple SmartX IP
controllers. For more information, see section 8.1 “SmartX IP Controller
Device Settings” on page 67.

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3 Introduction to eCommission Application
3.1 eCommission SmartX Controllers Mobile Application Overview

• Diagnostic files
files: View and export diagnostic files from within a SmartX IP
controller. For more information, see section 12.1 “Diagnostic Files” on page
111.
• Download image
image: Create files from Workstation and import them into the
controller from the eCommission application to simplify and expedite
commissioning tasks. For more information, see section 9.4 “Downloading
an Application Image to a SmartX IP Controller” on page 84.
• Flow balance
balance: Used to air balance terminal boxes controlled by SmartX MP-
V controllers. This function automates most of the air balance procedure but
it also allows you to manipulate VAV tasks individually. For more information,
see section 11.1 “Flow Balance Overview” on page 95.
• I/O checkout
checkout: After you have wired the physical inputs and outputs of the
controller, you can perform I/O checkout to verify that the wiring was done
correctly and that the physical inputs and outputs are working properly. The
I/O checkout status of each input and output can be found in the Inputs and
Outputs view. In the Device List view, the checkout statuses of all the inputs
and outputs in a SmartX IP Controller device are aggregated and displayed
as the Checkout status of the controller. As you are performing I/O
checkout, two files are generated in the background, within the SmartX IP
Controller device. An I/O checkout report details the results of the checkout,
and a commissioning log file records the steps that were performed. At the
completion of checkout these files can be viewed in WorkStation. For more
information, see section 10.3 “Performing I/O Checkout” on page 91.
• Status information
information: View status information associated with a SmartX IP
controller. This information includes the BACnet ID of the controller's device
object, the controller's model name and serial number, the version of
firmware and software in the controller, and the host server name and ID.
For more information, see section 12.5 “Viewing Status Information” on page
115.
The following table indicates which user roles have access to eCommission
functions:
Feature Technician Electrician Flow Balancer

Browse objects yes - -

Configuration menu yes - -

Controller list creator yes yes yes

Device restart yes yes -

Device settings yes - -

Diagnostic files yes yes -

Download image yes yes -

Flow balance yes - yes

I/O checkout yes yes -

Status information yes yes -

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3 Introduction to eCommission Application
3.1 eCommission SmartX Controllers Mobile Application Overview

3.1.2 Supported Platforms

The eCommission application supports the following platforms:
• Android 6.0 (Marshmallow) and later
• Apple iOS 11.2 and later
• Microsoft Windows 10

3.1.3 Help Resources in the eCommission

Application
The eCommission SmartX Controllers mobile application contains video and
text-based help resources designed to introduce the user to its principal
functions and features, and as a quick reference for the workflow associated
with the Technician, Electrician, or Flow Balancer role.

Video tutorials
A series of short video tutorials describe how you can use the various functions
in the eCommission application to perform tasks on SmartX IP Controller

devices. You can find a list of these tutorials by selecting the Help icon
within the application. Internet access is required when viewing these video
tutorials.

Help files
The eCommission application also includes context-sensitive help files. When
you are performing a task with the eCommission application, you can select the

Help icon to open a file that explains the feature or function.

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4 Preparations

Topics
Preparations
Launching and Activating the eCommission SmartX
Controllers Mobile Application
Downloading and Starting the eCommission SmartX
Controllers Mobile Application
4 Preparations
4.1 Preparations

4.1 Preparations
Prior to using the eCommission SmartX Controllers mobile application at a job
site, there are certain preparations that must be made. Complete the following
tasks, as well as any additional tasks that may be necessary.
Task at Job Site Preparation

To use the eCommission application at the Download the eCommission application to

job site the mobile device and then activate the
application (requires Internet access).
For more information, see section 4.3
“Downloading and Starting the
eCommission SmartX Controllers Mobile
Application” on page 33.
For more information, see section 4.2 “
Launching and Activating the
eCommission SmartX Controllers Mobile
Application” on page 32.

To connect the eCommission application Consider the connectivity requirements

to the SmartX IP controllers needed for the job site, for either option:
connect by wire or connect wirelessly.
For more information, see section 5.3
“Connection and Architecture Options” on
page 41.

Download application images to SmartX IP Copy the application images onto the
controllers at the job site eCommission application mobile device.
For more information, see section 9.3
“Transferring an Application Image File to
a Mobile Device or Windows 10 laptop” on
page 83.

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4 Preparations
4.2 Launching and Activating the eCommission SmartX Controllers Mobile Application

4.2 Launching and Activating the

eCommission SmartX Controllers Mobile
Application
You launch and then activate the eCommission SmartX Controllers mobile
application to create an account before you can perform any tasks.
For more information, see section 4.1 “Preparations” on page 31.

To launch and activate the eCommission SmartX Controllers

mobile application
1. On the mobile device or Windows 10 laptop, open the eCommission
application.
2. In the Activation code box, type the code appropriate to the user role,
using the exact spelling, capitalization, and spacing:

User role Activation code

Technician CommissioningTool

Flow Balancer FlowBalance

Installer Electrician

3. Select ACTIVATE
ACTIVATE.
4. If this is your first log in to the eCommission application, create an account:
• In the Username box, type a username.
• In the Password box, type a password. When selecting a password for
the eCommission application, be sure it meets the following
requirements:
– Contains at least 8 characters in total
– Contains at least 1 number
– Contains at least 1 special character
– Contains at least 1 upper-case character
– Contains at least 1 lower-case character
– Contains no more than 3 repeating identical characters
• In the Confirm password box, type the password again.
Your eCommission application account is created. You can now use the
application with your assigned role until the activation period expires.

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4 Preparations
4.3 Downloading and Starting the eCommission SmartX Controllers Mobile Application

4.3 Downloading and Starting the

eCommission SmartX Controllers Mobile
Application
You download and start the eCommission SmartX Controllers mobile application
to perform commissioning, flow balance, and checkout operations on SmartX IP
controllers.
For more information, see section 4.1 “Preparations” on page 31.

To download and start the eCommission SmartX Controllers

mobile application
1. Download and then install the eCommission SmartX Controllers application
to the mobile device or Windows 10 laptop from Google Play, the Apple
App Store, or the Microsoft Store.

NOTICE
eCommission SmartX Controllers is the name of the application used in
the download sources.

2. From your mobile device or Windows 10 laptop, start the eCommission

application.
3. In the Login view, in the Username box, type your username.
4. In the Password box, type your password.
5. Select Log on
on.
Now you can use the eCommission application to connect to Smartx IP
controllers.

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5 Connectivity at the Job Site

Topics
IP Acquisition and Connectivity
Connecting and Acquiring a Static IP Address
Connection and Architecture Options
Connection Workflow for the eCommission Application
Connecting to Single SmartX IP Controller by Wire
Connecting to Network of SmartX IP Controllers by Wire
Connecting to Network of SmartX IP Controllers through
WiFi Router
Connecting to Network of SmartX IP Controllers through a
Wireless Access Point
Connecting to Network of SmartX IP Controllers through
Building Network
5 Connectivity at the Job Site
5.1 IP Acquisition and Connectivity

5.1 IP Acquisition and Connectivity

When connecting to a network at the job site, the eCommission application
device must have either a dynamic or static IP address.
For more information, see section 5.2 “Connecting and Acquiring a Static IP
Address” on page 39.

5.1.1 IP Acquisition Options

Platform Addressing

Android DHCP, static

iOS (Apple) DHCP, static

Windows 10 DHCP, static, link-local addressing

NOTICE
If a network device cannot find a DHCP server, the device performs an
autoconfiguration and assigns itself a link-local IP address.
For more information, see section 5.5 “Connecting to Single SmartX IP
Controller by Wire” on page 47.
There are a total of 65,023 usable IP addresses, ranging from 169.254.1.0 to
169.254.254.255.
For more information, see the SmartX IP Controller Commissioning Scenarios
topic on WebHelp.

5.1.2 Network Interface Selection

To use the eCommission application on a mobile device that has more than one
network interface, you must select the interface you will use. To do this, first
determine the IP addresses that are available for your mobile device. You may
find the IP address assigned to the selected interface by viewing the device
settings. You then select the interface with the correct IP address.

5.1.3 BBMD Implementation

To use the eCommission application when you are connected remotely to the
controller network, the application can register as a foreign device to a BBMD.
To configure the application to register to a BBMD, type the IP address of the
BBMD in BBMD address and then select ConnectConnect.
When an IP address is present in BBMD address
address, the application attempts to
register with a BBMD at that address. If the BBMD address field is empty, the
application connects to the local network.

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5 Connectivity at the Job Site
5.1 IP Acquisition and Connectivity

To connect the eCommission application remotely, you must have at least one
BBMD on the subnet that you are connecting to. To access the entire remote
BACnet internetwork, you must have a networked set of BBMDs. In addition to
the BBMD you must ensure that the local network that the mobile device is a part
of is compatible with the remote network. Typically this requires that you have
VPN access to the remote network.
This document is not intended to instruct you how to set up a BBMD for use with
the eCommission application. For further help with implementing BBMD with the
eCommission application, consult with the system administrator.

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5 Connectivity at the Job Site
5.2 Connecting and Acquiring a Static IP Address

5.2 Connecting and Acquiring a Static IP

Address
You connect to the network and acquire an IP address so that you can
communicate with the devices on that network. Most network connections used
with the eCommission SmartX Controller mobile application assign an IP
address to your mobile device using DHCP, which is a type of automatic
addressing. However, certain Ethernet or WiFi networks may require you to use
a static IP address. Consult with the network administrator to determine if a static
IP address is required.
Before setting a static IP address, you must know the following information:
• IP address
• Gateway
• Subnet mask (or network prefix length)
• DNS 1 address (may be optional)
• DNS 2 address (optional)
If you do not have this information, consult with the network administrator.
For more information, see section 5.3 “Connection and Architecture Options” on
page 41.

Static IP addressing for Android device

1. On the mobile device, open the Settings view.
2. Select Network & Internet
Internet.
3. Touch and hold the network you want to modify.
4. Scroll down and then select Advanced options
options.
5. Select IP Settings and then select Static
Static.
6. Enter the values for the network settings.
7. Select SAVE
SAVE.

Static IP addressing for iOS (Apple) device

1. On the mobile device, tap Settings
Settings.
2. Select Wi-Fi
Wi-Fi.

3. Select the Information button next to the network you have selected.
4. Select Configure-IP
Configure-IP.
5. Select Manual and then enter the values for the network settings.
6. Close Settings
Settings.

Static IP addressing for Windows 10 device

1. Select the Start Menu button.
Continued on next page

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5 Connectivity at the Job Site
5.2 Connecting and Acquiring a Static IP Address

2. Open Control Panel

Panel.
3. Select Network and Sharing Center
Center.
4. Select Change Adapter Settings
Settings.
5. Select the interface for which you are setting the address, select the
interface, and then select Properties
Properties.
6. Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties
Properties.
7. Select the Use the following IP address radio button and then enter the
values.
8. Select OK
OK.
You have set an IP address for the eCommission application mobile device and
connected to the network. You can now perform tasks on SmartX IP controllers
as needed.

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5 Connectivity at the Job Site
5.3 Connection and Architecture Options

5.3 Connection and Architecture Options

You can choose from several different options to connect the eCommission
SmartX Controllers mobile application to one or more SmartX IP controllers.

5.3.1 Connect by Wire

You can use a CAT5e or CAT6 Ethernet cable to connect a Windows laptop
computer running the eCommission SmartX Controllers mobile application to
one or more SmartX IP controllers, using either of two methods:
• A direct connection to a free Ethernet port on a controller
• A connection to an Ethernet switch to which one or more controllers are also
connected

NOTICE
When connecting the eCommission application laptop computer to one or
more SmartX IP controllers by wire, you must use one of three methods of IP
addressing:
• Include a DHCP server to assign dynamic addresses to the controllers.
• Where a DHCP server is not included, use AutoIP to assign dynamic
addresses to the controllers.
• Where a DHCP server is not included, assign static addresses to the
controllers.

NOTICE
You do not need to know the IP address of the eCommission application
because it is not required for BACnet device discovery. For more information,
see the BACnet Device Discovery topic on WebHelp.

NOTICE
When the SmartX IP controller's Ethernet port 2 is not used by the controller
network, you can connect the eCommission application using that port without
disruption or additional hardware. When the SmartX IP controller's Ethernet
port 2 is used by the controller network (for example, in a daisy-chain or RSTP
network topology), you can add a temporary switch or hub to ensure that
connectivity is maintained while the eCommission application is in operation.
If Ethernet port 2 will not be used, you can disable this port for network security
purposes by configuring the Ethernet port 2 property on the Basic tab of the
SmartX IP controller. For more information, see the SmartX IP Controller
Settings Properties – Basic Tab topic on WebHelp.

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5 Connectivity at the Job Site
5.3 Connection and Architecture Options

Single controller

Figure: Wired direct connection using an Ethernet port on the controller

Figure: Wired connection using an Ethernet switch

For more information, see section 5.5 “Connecting to Single SmartX IP Controller
by Wire” on page 47.

Network of controllers

Figure: Wired network connection using an Ethernet port on a controller

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5 Connectivity at the Job Site
5.3 Connection and Architecture Options

Figure: Wired network connection using an Ethernet switch

For more information, see section 5.6 “Connecting to Network of SmartX IP

Controllers by Wire” on page 48.

5.3.2 Connect Wirelessly

Connect the eCommission application wirelessly to a SmartX IP controller
network, using a WiFi router or a wireless access point.

Wireless router
In many cases it is possible to set up a temporary WiFi network, using a WiFi
router that contains a DHCP server. The DHCP server provides IP addresses to
the SmartX IP controllers and the eCommission application. The router you
choose must have a configurable IP address range.

Figure: WiFi connection using a WiFi router

For more information, see section 5.7 “Connecting to Network of SmartX IP

Controllers through WiFi Router” on page 49.

Wireless access point

You can also connect the eCommission application to the controller network
using a wireless access point. The access point must be networked with a
DHCP server, which serves up the IP address. Typically the access point is
connected to Port 2 of the AS-P, which is configured for dual IP.

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5.3 Connection and Architecture Options

Figure: WiFi connection using a wireless access point

For more information, see section 5.8 “ Connecting to Network of SmartX IP

Controllers through a Wireless Access Point” on page 50.

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5 Connectivity at the Job Site
5.4 Connection Workflow for the eCommission Application

5.4 Connection Workflow for the

eCommission Application
Use this workflow to connect the eCommission SmartX Controllers mobile
application to SmartX IP controllers.
Related information can be found in the sections that follow the flowchart.

Figure: eCommission Application Connection Workflow

Download, install, and activate the eCommission application

Download, install, and activate the eCommission application, and accept the
end user license agreement.
For more information, see section 4.3 “Downloading and Starting the
eCommission SmartX Controllers Mobile Application” on page 33.
For more information, see section 4.2 “ Launching and Activating the
eCommission SmartX Controllers Mobile Application” on page 32.

Power up the controllers

Power up the SmartX IP controllers.
For more information, see the Powering Up MP-C topic on WebHelp.
For more information, see the Powering Up MP-V topic on WebHelp.

Prepare a wired or wireless connection for eCommission application

Prepare a wired or wireless connection for use with the eCommission application
mobile device.

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5 Connectivity at the Job Site
5.4 Connection Workflow for the eCommission Application

Continued
Connection Type More Information

Wired connection to a single controller For more information, see section 5.5
“Connecting to Single SmartX IP Controller
by Wire” on page 47.

Wired connection to a network of For more information, see section 5.6

controllers “Connecting to Network of SmartX IP
Controllers by Wire” on page 48.

Wireless connection to a network of For more information, see section 5.7

controllers via a WiFi router “Connecting to Network of SmartX IP
Controllers through WiFi Router” on page
49.

Wireless connection to a network of For more information, see section 5.8 “

controllers via a wireless access point Connecting to Network of SmartX IP
Controllers through a Wireless Access
Point” on page 50.

Start the eCommission application and discover controllers

Start the eCommission application and then discover the SmartX IP controllers
on the network.
For more information, see section 4.3 “Downloading and Starting the
eCommission SmartX Controllers Mobile Application” on page 33.

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5 Connectivity at the Job Site
5.5 Connecting to Single SmartX IP Controller by Wire

5.5 Connecting to Single SmartX IP

Controller by Wire
Running the eCommission SmartX Controllers mobile application on a Windows
laptop computer, you can connect directly to a SmartX IP controller by Ethernet
wire. Optionally, you can use an Ethernet switch to connect the computer and
the SmartX IP controller.
For more information, see section 5.4 “Connection Workflow for the
eCommission Application ” on page 45.

To connect to a single SmartX IP controller by wire

1. Configure the network connections on the eCommission application
computer and the SmartX IP controller for DHCP addressing.
For more information, see section 8.2 “Configuring SmartX IP Controller
Device Settings” on page 68.
2. Connect an Ethernet cable between the eCommission application
computer and Port 1 of the SmartX IP controller. If you are using an
Ethernet switch, connect the computer and the controller to the switch,
using Ethernet cables.

NOTICE
Because an actual DHCP server is not used, both the eCommission
application computer and the SmartX IP controller will self-assign link-
local IP addresses.

3. In the eCommission application, on the Select Connection view, select the

WiFi icon to start Ethernet networking.

4. In the Device List view, select the SmartX IP controller to make the
connection.
Using the eCommission application, you can now perform tasks on the
connected SmartX IP controller as needed.

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5 Connectivity at the Job Site
5.6 Connecting to Network of SmartX IP Controllers by Wire

5.6 Connecting to Network of SmartX IP

Controllers by Wire
Running the eCommission SmartX Controllers mobile application on a Windows
laptop computer, you can connect directly to an Ethernet port on a networked
SmartX IP controller, or use an Ethernet switch to connect to a group of
controllers.
For more information, see section 5.4 “Connection Workflow for the
eCommission Application ” on page 45.

To connect to a network of SmartX IP controllers by wire

1. Configure the network connections on the eCommission application
computer and the SmartX IP controllers:
For more information, see section 8.2 “Configuring SmartX IP Controller
Device Settings” on page 68.
• If the network contains a DHCP server, configure these network
connections for DHCP addressing.
• If the network does not contain a DHCP server, configure these
network connections for static IP addressing.
2. Connect an Ethernet cable between the eCommission application
computer and Port 1 of an SmartX IP controller on the network. If you are
using an Ethernet switch, connect the computer and the controllers to the
switch, using Ethernet cables.
3. In the eCommission application, on the Select Connection view, select the

WiFi icon to start Ethernet networking.

4. In the Device List view, select the SmartX IP controllers to make the
connections.
Using the eCommission application, you can now perform tasks on the
connected SmartX IP controllers as needed.

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5 Connectivity at the Job Site
5.7 Connecting to Network of SmartX IP Controllers through WiFi Router

5.7 Connecting to Network of SmartX IP

Controllers through WiFi Router
Using a WiFi router containing a DHCP server, you can temporarily set up a WiFi
network to wirelessly connect the eCommission SmartX Controllers mobile
application to the SmartX IP controller network.
For more information, see section 5.4 “Connection Workflow for the
eCommission Application ” on page 45.

To connect to a network of SmartX IP controllers through the

WiFi Router
1. Configure the DHCP server on the WiFi router as needed, including a
suitable IP address range.
2. Configure the network settings on the mobile device running the
eCommission application to connect to the WiFi router.
3. On the mobile device, enable WiFi and then connect to the wireless
network.
4. In the eCommission application, on the Select Connection view, select the

WiFi icon to start wireless networking.

5. In the Device List view, select the SmartX IP controllers to make the
connection.
Using the eCommission application, you can now perform tasks on the
connected SmartX IP controllers as needed.

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5 Connectivity at the Job Site
5.8 Connecting to Network of SmartX IP Controllers through a Wireless Access Point

5.8 Connecting to Network of SmartX IP

Controllers through a Wireless Access
Point
You can use a wireless access point to connect the eCommission SmartX
Controllers mobile application to the SmartX IP controller network.
For more information, see section 5.4 “Connection Workflow for the
eCommission Application ” on page 45.

To connect to a network of SmartX IP controllers through a

wireless access point
1. Confirm that the access point is connected to a wired network containing a
DHCP server.
2. Configure the network settings on the mobile device running the
eCommission application to connect to the WiFi network containing the
SmartX IP controllers.
3. On the mobile device, enable WiFi and then connect to the wireless
network.
4. In the eCommission application, on the Select Connection view, select the

WiFi icon to start wireless networking.

5. In the Device List view, select the SmartX IP controllers to make the
connection.
Using the eCommission application, you can now perform tasks on the
connected SmartX IP controllers as needed.

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5 Connectivity at the Job Site
5.9 Connecting to Network of SmartX IP Controllers through Building Network

5.9 Connecting to Network of SmartX IP

Controllers through Building Network
Connect the eCommission SmartX Controllers mobile application to the building
network to configure and manage the SmartX IP controllers on the network. Due
to the uniqueness of each building network, it is not possible to provide specific
instructions that are appropriate in all cases. Consult with the site's IT
department to devise a connection method that is best suited to that particular
building network.

To connect to a network of SmartX IP controllers through the

Building Network
1. Consult with the site's IT department to devise a plan for connecting to the
building network, including an allowed UDP port number and the type of
network adapter to be used.
2. Configure the communications settings of the eCommission application in
accordance with the plan.
3. Connect the eCommission application mobile device to the network, using
an Ethernet cable wired to a switch or using a WiFi network that is part of
the building network.
4. In the eCommission application, on the Select Connection view, select the

WiFi icon to connect to the building network.

5. In the Device List view, select the SmartX IP controllers to make the
connection.
Using the eCommission application, you can now perform tasks on the
connected SmartX IP controllers as needed

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6 Device Discovery

Topics
Device Discovery
Discovering a SmartX IP Controller through WiFi
Filtering the Device List
6 Device Discovery
6.1 Device Discovery

6.1 Device Discovery

The eCommission SmartX controllers mobile application supports device
discovery through BACnet Wi-Fi connection.

6.1.1 Device discovery through Wi-Fi

Once your system integrator has established a working IP infrastructure,
connect to any SmartX IP controller in the building. For more information, see
section 6.2 “Discovering a SmartX IP Controller through WiFi” on page 56.

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6 Device Discovery
6.2 Discovering a SmartX IP Controller through WiFi

6.2 Discovering a SmartX IP Controller

through WiFi
You discover a SmartX IP controller before you perform commissioning tasks on
the controller.
For more information, see section 5.1 “IP Acquisition and Connectivity” on page
37.

To discover a SmartX IP controller through Wifi

1. In the Connection page, select WiFi
WiFi.
2. In the Wi-Fi page, in the Adapter dropdown, select the IP address for your
wireless adapter.
3. Configure the following optional features:
• UDP/IP Port. The default port number is 47808. For more information,
see section 5.1 “IP Acquisition and Connectivity” on page 37.
• BBMD address. Enter the IP address here if you are connecting to a
remote site. For more information, see section 5.1 “IP Acquisition and
Connectivity” on page 37.
4. Select Connect
Connect.
5. In the Select BACnet Network page, the eCommission application
automatically selects the local network. If you are connecting to a remote
site, select the checkbox next to the appropriate network. Select Discover
Devices
Devices.
6. In the Device List page, select the check box next to the device or devices
you want to connect to. To select all devices listed, select Select All
All.

NOTICE
To filter the device list, select the Filter icon, and apply a filter. For more
information, see section 6.3 “Filtering the Device List” on page 57.

7. Select Next
Next.
When you reach the Device Settings page, you have successfully connected to
the device(s).

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6 Device Discovery
6.3 Filtering the Device List

6.3 Filtering the Device List

You can filter the device list to help you find a specific device or group of
devices more easily.

To filter the device list

1. From the Device List page, select the Filter icon.
2. Filter the device list by configuring any of the following properties:
Property Description

Show only duplicate devices Select the check box to show only
duplicate devices in the device list.

ID Range Select and move the maximum and

minimum buttons along the scale to
adjust the range of devices that appear
in the device list.

Model Press Select to choose which SmartX IP

models appear in the device list.

Flow Balance Status Press Select to filter the device list

based on the flow balance status of
either Started
Started, Not started
started, In progress
progress,
or Complete
Complete.

I/O Checkout Status Press Select to filter the device list

based on the I/O checkout status of
either Started
Started, Not started
started, In progress
progress,
or Complete
Complete.

3. Select Apply
Apply.
You can now view the device list based on the filter you have created.

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7 Controller List Creator

Topics
Controller List Creator
Capturing a Device with the Controller List Creator
Managing Projects in the Controller List Creator
7 Controller List Creator
7.1 Controller List Creator

7.1 Controller List Creator

You can use the Controller List Creator feature to capture device information
contained in the digital matrix symbol on the tear-off product information label
packaged with the SmartX IP controller. When you scan the data matrix with the
eCommission application, the Controller List Creator saves this information to a
data file that can be exported and used in documenting the physical location of
the controller on the job site.

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7 Controller List Creator
7.2 Capturing a Device with the Controller List Creator

7.2 Capturing a Device with the Controller

List Creator
You can use the Controller List Creator function of the eCommission SmartX
Controllers mobile application to capture device information from the Digital
Matrix symbol on the tear-off product info labels of SmarX IP Controller devices.
The Controller List Creator saves this information in the background to a data file
that can be exported as a comma-separated file for use in documenting the
controllers at the job site.

To capture device information using the Controller List Creator

1. In the Connection view, select the Controller List Creator button .

2. In the Create Project dialog box, type a name in the Project name box.
3. Select Create
Create. A controller data file is created in the background.

4. Select the Scan icon , either at the top of the window or in the center of
the view.

NOTICE
If this is the first time the camera of the mobile device is used with the
eCommission application, you may need to provide camera access to the
eCommission application from the settings section of your mobile device
or Windows 10 laptop.

5. Aim the camera at the Data Matrix symbol.

6. When the image capture succeeds, the List Creator view is displayed, and
the Model
Model, Serial number
number, and Ethernet MAC boxes are populated with
data.
7. Type a description for the following fields:
• In the Location box, type the location of the SmartX Controller device.
• In the Equipment box, type a short description of the equipment that is
associated with the SmartX Controller device.
• In the Comment box, type a comment that you want to associate with
the SmartX Controller device.
8. Continue capturing data from additional SmartX Controller devices as
needed.
9. When you have captured all the controllers, select the File Management

button at the top of the window.

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7 Controller List Creator
7.2 Capturing a Device with the Controller List Creator

10. In the Project List view, select a project from the list.

NOTICE
In the Project List view, you can also review the list of existing projects
and delete a project or create a new one.
For more information, see section 7.3 “Managing Projects in the
Controller List Creator” on page 64.

11. Select the Export button to export the data to a controller list file.
12. In the Export dialog box, copy the file path where the controller list file is
located. To do this, select the path in the Location text box, choose Select
All
All, and then select Copy to copy the text to the clipboard.
13. Select OK to export the data to a controller list file.
14. In the Project List view, select Continue
Continue.
15. Find the controller list file by navigating to the CommissioningTool\QR
Code Report folder, using either of two methods:

NOTICE
File organization, and navigation within the file structure, varies from one
Android platform to another. Therefore, you may need to try more than
one approach when searching for the controller list file.

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7 Controller List Creator
7.3 Managing Projects in the Controller List Creator

7.3 Managing Projects in the Controller List

Creator
In the Project List view of the Controller List Creator function, you can view
existing projects and delete or create new ones.
For more information, see section 3.1 “eCommission SmartX Controllers Mobile
Application Overview” on page 25.

To manage projects in the Controller List Creator

1. In the Controller List Creator
Creator, in the List Creator view, select the File

Management button at the top of the window.

2. In the Project List view, review the list of existing projects created with the
eCommission application.
3. Choose whether to delete a project or create a new one:
• To delete a project, select the project from the list and then select
Delete
Delete.
• To create a new project, select New and then follow the process for
creating a new project.
For more information, see section 7.2 “Capturing a Device with the
Controller List Creator” on page 62.
4. When finished, select Continue to return to the List Creator view.
You have reviewed the project list, and deleted projects or created a new one.

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8 Device Settings

Topics
SmartX IP Controller Device Settings
Configuring SmartX IP Controller Device Settings
Assigning the Parent Server
Configuring the SmartX IP Controller Date and Time
Creating a Common Device Settings File
Changing an Existing Common Device Settings File
Applying Common Device Settings to Additional Controllers
Deleting a Common Device Settings File
8 Device Settings
8.1 SmartX IP Controller Device Settings

8.1 SmartX IP Controller Device Settings

You can configure many of the device settings of SmartX IP controllers using the
eCommission application.
The Device Settings view of the eCommission SmartX Controllers mobile
application features a Common Device Settings function. With common device
settings, you can configure networking communications settings shared by a
selection of multiple SmartX IP controllers. These settings can be saved to a file,
which can then be used later to apply changes in configuration settings to
multiple controllers at one time, or to apply the settings to additional controllers.
For more information, see section 8.6 “Changing an Existing Common Device
Settings File” on page 74.

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8 Device Settings
8.2 Configuring SmartX IP Controller Device Settings

8.2 Configuring SmartX IP Controller Device

Settings
You use the eCommission SmartX Controllers mobile application to configure
the device settings of a SmartX IP controller so that it can communicate on the
network. For reference, you can also record descriptive and location
information.
For more information, see section 8.1 “SmartX IP Controller Device Settings” on
page 67.

To configure SmartX IP controller device settings

1. In the eCommission application, in the Device List view, select a SmartX IP
controller, then select Next
Next.
2. In the Device Settings view, configure the settings as needed:
Setting Description

BACnet name Type up to 32 characters. The BACnet

name specifies how an object is
identified in a device and is composed
solely of letters, digits, and
underscores.

Device instance Type a unique instance number used to

identify the device object.
number

DHCP enable Select to enable or disable DHCP:

• On allows the use of dynamic IP
addressing.
• Off allows the use of a fixed IP
address.

RSTP enable Select to enable or disable RSTP (Rapid

Spanning Tree Protocol) topology as
needed, depending on your network
topology. The default setting is
Disabled
Disabled. Any changes you make to this
property are executed following a
subsequent Activate IP Changes
restart. A factory or network reset
returns the RSTP setting to Disabled
Disabled.
For more information, see the SmartX IP
Controller Network Topologies topic on
WebHelp.

IP address Displays the IP address of the

controller. View-only when DHCP
enable is On
On.

Subnet mask Type the subnet that the controller

belongs to. View-only when DHCP
enable is On
On.

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8 Device Settings
8.2 Configuring SmartX IP Controller Device Settings

Continued
Setting Description

Gateway Type the address to the network

gateway. View-only when DHCP enable
is On
On.

UDP port Accept the UDP port number of the

BACnet internetwork as given, or type a
number different UDP port number. If you are
uncertain, accept 47808.

IP mode Select Foreign Device if the device is

operating as a foreign device over the
IP network.

Ethernet port 2 Select On to enable this port for

connection to a network.
enable

Description Type a brief description of the

controller.

Location Type the location of the device within

the system.

Host server Select to open the Host Server view,

where you can view a list of servers,
name add a server to the list, and select the
server hosting the controller.
For more information, see section 8.3
“Assigning the Parent Server” on page
70.

Date and time Select to open the Date and Time

Settings dialog box, where you can
view the date and time in the controller
and make changes as needed.
For more information, see section 8.4
“Configuring the SmartX IP Controller
Date and Time” on page 71.

3. Select Save to save the configuration settings or select Common Settings

to create a Common Settings file to apply to multiple controllers. For more
information, see section 8.6 “Changing an Existing Common Device
Settings File” on page 74.

NOTICE
Whenever you make changes to the IP addressing settings of a SmartX IP
controller, for example turning on DHCP enable or RSTP enable
enable, you
must save the changes and then perform a Activate IP Changes restart
to activate these changes to the IP network settings. If you fail to perform
this restart, the SmartX IP controller will continue to communicate using its
previous IP network settings.
For more information, see section 12.4 “Restarting a SmartX IP Controller”
on page 114.

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8 Device Settings
8.3 Assigning the Parent Server

8.3 Assigning the Parent Server

You select the parent Automation Server of a SmartX IP controller as part of
configuring its network communications and to make it easier to find a device
from WorkStation.
For more information, see section 8.1 “SmartX IP Controller Device Settings” on
page 67.

To assign the parent server

1. In the Device Settings view, scroll down and select the arrow next to Host
server name
name.
2. In the Host Server dialog box, select Host Server List
List.
3. Select the parent Automation Server:
• If the parent server is on the list of discovered servers, select that
server and then select OKOK.
• If the parent server is not on the list, type a server name in the text box
and then select Add to Server List
List. Next, select the server and then
select OK
OK.
4. Optional: To clear the Host Server List, select Reset Server List
List. Then
select Reset
Reset.
The list of discovered devices in WorkStation now allows you to select the
correct controllers for each parent server.

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8 Device Settings
8.4 Configuring the SmartX IP Controller Date and Time

8.4 Configuring the SmartX IP Controller

Date and Time
You configure the date and time of a SmartX IP cntroller to set the local date and
time in the device.
For more information, see section 8.1 “SmartX IP Controller Device Settings” on
page 67.

To configure the SmartX IP cntroller date and time

1. In Device Settings page, scroll down and select the arrow next to Date and
time
time.
2. In the Date and Time Settings page, in the New date box, type the new
date.
3. In the New time box, type the new time.
4. Select Configure Date and Time
Time.
5. In the Date and Time Settings dialog box, select Ok
Ok.

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8 Device Settings
8.5 Creating a Common Device Settings File

8.5 Creating a Common Device Settings

File
You create a Common Device Settings file so that you can more efficiently
manage the device settings for multiple controllers. Once a Common Device
Settings file is created, you can apply the file to another controller, or a group of
controllers. You can also change the file after you have uploaded it to a group of
devices to change the device settings later.

To create a new common device settings file

1. In the Device List page, select one or more devices.
2. In the Common Device Settings page, configure the following settings:
Setting Description

Subnet mask Type the subnet that the controller

belongs to. View-only when DHCP
enable is On
On.

Gateway Type the address to the network

gateway. View-only when DHCP enable
is On
On.

UDP port number Accept the UDP port number of the

BACnet internetwork as given, or type a
different UDP port number. If you are
uncertain, accept 47808.

IP mode Select Foreign Device if the device is

operating as a foreign device over the
IP network.

Ethernet port 2 enable Select On to enable this port for

connection to a network.

RSTP enable Select to enable or disable RSTP (Rapid

Spanning Tree Protocol) topology as
needed, depending on your network
topology. The default setting is
Disabled
Disabled. Any changes you make to this
property are executed following a
subsequent warm or cold start. A
factory or network reset returns the
RSTP setting to Disabled
Disabled.
For more information, see the SmartX IP
Controller Network Topologies topic on
WebHelp.

Host server name Select to open the Host Server view,

where you can view a list of servers,
add a server to the list, and select the
server hosting the controller.
For more information, see section 8.3
“Assigning the Parent Server” on page
70.

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8 Device Settings
8.5 Creating a Common Device Settings File

3. Select Save
Save.
4. In the Save File dialog box, assign the new file a name.
5. Select Ok
Ok.

The new Common Device Settings file is now saved to your mobile device or
Windows 10 laptop and will appear when in the Common Device Settings files
list when you configure a group of controllers. For more information, see section
8.7 “Applying Common Device Settings to Additional Controllers” on page 76.

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8 Device Settings
8.6 Changing an Existing Common Device Settings File

8.6 Changing an Existing Common Device

Settings File
Change an existing Common Device Settings file to update the settings of
multiple controllers that you had previously configured.
For more information, see section 8.5 “Creating a Common Device Settings File”
on page 72.

To change an existing common device settings file

1. In the Device List view, select the SmartX IP controllers and select Next
Next.
2. In the Device Settings view, select Common Settings
Settings.
3. In the Common Device Settings view, configure the communications
settings common to the selected controllers:
Setting Description

Subnet mask Type the subnet that the controller

belongs to. View-only when DHCP
enable is On
On.

Gateway Type the address to the network

gateway. View-only when DHCP enable
is On
On.

UDP port number Accept the UDP port number of the

BACnet internetwork as given, or type a
different UDP port number. If you are
uncertain, accept 47808.

IP mode Select Foreign Device if the device is

operating as a foreign device over the
IP network.

Ethernet port 2 enable Select On to enable this port for

connection to a network.

RSTP enable Select to enable or disable RSTP (Rapid

Spanning Tree Protocol) topology as
needed, depending on your network
topology. The default setting is
Disabled
Disabled. Any changes you make to this
property are executed following a
subsequent warm or cold start. A
factory or network reset returns the
RSTP setting to Disabled
Disabled.
For more information, see the SmartX IP
Controller Network Topologies topic on
WebHelp.

Continued on next page

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8 Device Settings
8.6 Changing an Existing Common Device Settings File

Continued
Setting Description

Host server name Select to open the Host Server view,

where you can view a list of servers,
add a server to the list, and select the
server hosting the controller.
For more information, see section 8.3
“Assigning the Parent Server” on page
70.

4. Save the settings to a new file, manage previously saved settings files, or
apply previously saved settings to additional controllers.

For more information, see section 8.8 “Deleting a Common Device Settings
File” on page 77.
For more information, see section 8.7 “Applying Common Device Settings
to Additional Controllers” on page 76.
You have configured or managed common communications settings for multiple
controllers.

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8 Device Settings
8.7 Applying Common Device Settings to Additional Controllers

8.7 Applying Common Device Settings to

Additional Controllers
Once you create a common device settings file, you can apply those settings to
additional SmartX IP controllers.
For more information, see section 8.1 “SmartX IP Controller Device Settings” on
page 67.

To apply common device settings to additional controllers

1. In the Device List, select the SmartX IP controllers you want to configure
and select Next
Next.
2. In the Common Device Settings page, select the .json file, and select
Download
Download. If you do not see any .json files, you will first need to create a
common settings file. For more information, see section 8.6 “Changing an
Existing Common Device Settings File” on page 74.
3. In the Download File dialog box, select Ok
Ok.
The common device settings are downloaded to the selected controllers, which
now join the group of controllers previously configured with these settings.

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8 Device Settings
8.8 Deleting a Common Device Settings File

8.8 Deleting a Common Device Settings File

You delete a common device settings file to manage all the Common Device
Settings files. SmartX IP Controllers maintain their device settings after the
corresponding Common Device Settings file has been deleted.
For more information, see section 8.1 “SmartX IP Controller Device Settings” on
page 67.

To delete a common device settings file

1. In the Common Device Settings view, select a file from the file list.
2. Select Delete
Delete.

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9 Configuration Menu

Topics
Configuration Menu Overview
Configure Controllers with the eCommission Application
Workflow
Transferring an Application Image File to a Mobile Device or
Windows 10 laptop
Downloading an Application Image to a SmartX IP Controller
Modifying Device Properties from the Configuration Menu
9 Configuration Menu
9.1 Configuration Menu Overview

9.1 Configuration Menu Overview

Configuration Menus display a set of controller values that simplify the device
configuration process. You upload a Configuration Menu to a SmartX IP
controller to quickly configure the object values during commissioning, instead
of waiting for the controller to be hosted by an EcoStruxure server from
Workstation.

9.1.1 Configuration Menu Process

The Configuration Menu process involves three users:
• WorkStation Engineer: Creates a Controller Application containing the
Configuration Menu. For more information, see the Configuration Menus
topic on WebHelp.
• Field Technician: Loads the Controller Application to the controller and
configures the device during commissioning using the Configuration Menu.
For more information, see section 9.2 “Configure Controllers with the
eCommission Application Workflow” on page 82.
• WorkStation Integrator: Hosts the configured controller in the EcoStruxure
database. For more information, see the Discovering SmartX IP Controller
Devices topic on WebHelp.

9.1.2 Configuration Menu Workflow

Use this workflow to create a configuration menu, configure controllers with the
eCommission application, and host devices configured with the eCommission
application.
For more information, see the Configuration Menu Workflow topic on WebHelp.

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9 Configuration Menu
9.2 Configure Controllers with the eCommission Application Workflow

9.2 Configure Controllers with the

eCommission Application Workflow
Use this workflow to implement the Configuration Menu using the eCommission
SmartX Controllers mobile application. Related information can be found in the
section after the flowchart.

Figure: Configuration Menu workflow

9.2.1 Transfer the Application Image to your mobile device or Windows 10

laptop
For more information, see section 9.3 “Transferring an Application Image File to
a Mobile Device or Windows 10 laptop” on page 83.

Log in to the eCommission Application

For more information, see section 4.2 “ Launching and Activating the
eCommission SmartX Controllers Mobile Application” on page 32.

Connect to the controller

For more information, see section 6.1 “Device Discovery ” on page 55.

Download the Application Image to the controller

For more information, see section 9.4 “Downloading an Application Image to a
SmartX IP Controller” on page 84.

View and modify property values from the Configuration Menu

For more information, see section 9.5 “Modifying Device Properties from the
Configuration Menu” on page 85.

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9 Configuration Menu
9.3 Transferring an Application Image File to a Mobile Device or Windows 10 laptop

9.3 Transferring an Application Image File

to a Mobile Device or Windows 10
laptop
You transfer an Application Image file to your mobile device or Windows 10
laptop so you can download the Application Image to a SmartX IP controller.
Application Image files can be shared multiple ways. You may receive the file in
an email, or be able to access the file from a shared location, like an internal
server or cloud storage. However you receive the file, you must store it in a
specific location on your mobile device or Windows 10 laptop in order for the
eCommission SmartX Controllers application to be able to see the file.
For more information, see section 4.1 “Preparations” on page 31.

To transfer an application image file to a mobile device or

Windows 10 laptop
1. Navigate to the Application Image file.
2. Save or copy the file to the following location on your mobile device or
Windows 10 laptop:
Platform File Path

iOS MyiPhone\eCommission SmartX

Controllers\CommissioningTool\Applicat
ion Images

Android /Internal
Storage/Android/data/com.schneider-
electric.eCommissionSmartXIPControlle
r.Internal/files/CommissioningTool/Appli
cationImages

Windows 10 C:\Users\AppData\Local\Packages\517
42SchneiderEelcticBui.eCommissionSm
artXcontrol_xfjtfqmahkf1m\LocalState/C
ommissioningTool/ApplicationImages

NOTICE
The exact file path of the Application Image may differ on your mobile
device or Windows 10 laptop. To determine the exact location of the
Application Image on your device:
1. Inthe Menu
Menu, select Download Image
Image.
2. The Download Image dialog box appears and displays the exact file
path where the Application Image is located on your mobile device or
Windows 10 laptop.

Now you can download the Image File to a SmartX IP controller from the
eCommission SmartX Controllers application.

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9 Configuration Menu
9.4 Downloading an Application Image to a SmartX IP Controller

9.4 Downloading an Application Image to a

SmartX IP Controller
You download an Application Image to a SmartX IP controller to download a file,
like a Configuration Menu, to a controller.
For more information, see section 4.1 “Preparations” on page 31.

To download an application image to a SmartX IP controller

1. In the eCommission application, in the Device List view, select the SmartX
IP controller to which you want to download the Application Image.
2. Select Next
Next.
3. From the Menu
Menu, select Download Image
Image.
4. In the Download Image dialog box, in the list of images, select the
Application Image file you want to download.

NOTICE
To more easily find an application image file in the Download Image
dialog box, you can sort the image files by model number.

5. Select Download
Download.
6. When the File Status dialog box indicates that the download has
completed successfully, select OK
OK.

NOTICE
If a field-deployed image contains settings designed to change the IP
address or IP assignment following deployment, be sure to perform an
Activate IP Changes restart from the eCommision SmartX Controllers
mobile application to activate these changes to the IP network settings. If
you fail to perform this additional warm restart, the SmartX IP controller
will continue to communicate using its previous IP network settings.
For more information, see section 12.4 “Restarting a SmartX IP Controller”
on page 114.

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9 Configuration Menu
9.5 Modifying Device Properties from the Configuration Menu

9.5 Modifying Device Properties from the

Configuration Menu
After downloading the configuration menu to the controller, you view and modify
the device properties from the configuration menu to complete device
commissioning.
For more information, see section 9.1 “Configuration Menu Overview” on page
81.

To modify device properties from the configuration menu

1. From the Menu
Menu, select Configuration Menu
Menu.
2. In the Configuration Menu, change any writable property values.

NOTICE
The eCommission application supports writing to only the Present Value
and Priority Array properties.

3. Select Save
Save.
4. To verify a change in value, select the Refresh icon. Property values
refresh when you navigate to and from submenus.

NOTICE
The eCommission application displays the present value of controller
Inputs, Outputs, and Value objects. The eCommission application may
not properly display other properties or object types.

You have completed device commissioning for this controller and can continue
performing device configuration on other SmartX IP controllers.

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10 I/O Checkout

Topics
I/O Checkout Overview
I/O Checkout Workflow
Performing I/O Checkout
Viewing an I/O Checkout Report
10 I/O Checkout
10.1 I/O Checkout Overview

10.1 I/O Checkout Overview

After you have wired the physical inputs and outputs of the controller, you
perform I/O checkout to verify that the wiring was done correctly and that the
physical inputs and outputs are working properly.
For more information, see section 10.3 “Performing I/O Checkout” on page 91.

10.1.1 I/O Checkout Status

The I/O checkout status of each input and output can be found in the Inputs and
Outputs view. Prior to the first I/O checkout, Status is New
New. The checkout
statuses of all the inputs and outputs in a SmartX IP Controller device are
displayed as the Checkout status of the controller, in the Device List view.

10.1.2 I/O Checkout Report

When you perform I/O checkout and select SaveSave, an I/O checkout report is
generated within the SmartX IP Controller. This report is saved to the Diagnostic
Files in the Smartx IP controller and can be viewed from WorkStation onced the
device is hosted.

10.1.3 Commissioning Log

During I/O checkout, the eCommission application creates a commissioning log
file in which the steps performed are automatically saved. This log file is created
in the MP-V controller and can be viewed from WorkStation.

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10 I/O Checkout
10.2 I/O Checkout Workflow

10.2 I/O Checkout Workflow

Use this workflow to perform I/O checkout using the eCommission SmartX
Controllers mobile application. Related information can be found in the section
after the flowchart.

Figure:

Log in to the eCommission application

Start the eCommission application and log in. For more information, see section
4.2 “ Launching and Activating the eCommission SmartX Controllers Mobile
Application” on page 32.

Connect to a controller
Discover and connect to controllers on the site. For more information, see
section 6.1 “Device Discovery ” on page 55.

Select I/O Checkout to select an object, force a value, and verify

change
Select an input or output and force a value on the object. Then, verify the
change in object value to confirm the wiring has been properly installed. For
more information, see section 10.3 “Performing I/O Checkout” on page 91.

Generate an I/O checkout report

Create a report of the I/O checkout task that includes any failed checkouts. For
more information, see section 10.4 “Viewing an I/O Checkout Report” on page
92.

10.2.1

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10 I/O Checkout
10.3 Performing I/O Checkout

10.3 Performing I/O Checkout

You perform I/O checkout to verify that the wiring between the devices was done
correctly and to verify that the physical inputs and outputs are working properly.
For more information, see section 10.1 “I/O Checkout Overview” on page 89.

To perform I/O checkout

1. In the Device List
List, select a SmartX IP controller.

NOTICE
Only one SmartX IP controller at a time can be selected for I/O checkout.

2. Select Next
Next.
3. From the Menu
Menu, select I/O Checkout
Checkout.
4. In the Inputs and Outputs page, select the check box next to the point. You
can select up to five objects at once.
5. Select Checkout
Checkout.
6.
• For inputs
inputs, cause or simulate a change to the physical input device
and then observe the value in the eCommission application to
determine that the input is responding as expected.
• For outputs
outputs, change the value and then select Force
Force. Observe the
physical output to determine that it is responding as expected.
7. When you are finished forcing values and verifying the responses, select
Unforce to revert the values.
8. Select the Refresh button at any time to view the current value of the point.
9. In the Comment text box, type a comment that will be included in the I/O
checkout report.
10. Change Checkout status to Complete
Complete. If the input or output did not check
out correctly, change Checkout status to Failed
Failed.
11. Select Save to transfer the checkout data to the I/O checkout report.
12. Select Back to return to the Inputs and Outputs view and then repeat the
process until all the I/O points are verified.
You have completed checkout of the inputs and outputs on the SmartX IP
controller, and identified any failed connections that must be corrected.
Selecting the Save button generates an I/O Checkout report which is stored in
the SmartX IP controller within diagnostic files. For more information, see section
10.4 “Viewing an I/O Checkout Report” on page 92.

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10 I/O Checkout
10.4 Viewing an I/O Checkout Report

10.4 Viewing an I/O Checkout Report

You view an I/O checkout report when checkout of all objects in the controller is
complete. The report is created when you are performing I/O checkout and
select the Save button. The report is saved in the SmartX IP controller within
diagnostic files.
For more information, see section 10.1 “I/O Checkout Overview” on page 89.

To view an I/O checkout report

1. In the Inputs and Outputs page, select the Report icon.
2. In the Export Report dialog box, change the report file name.
3. In the Location box, copy the file path of where the report is stored.
4. Select Ok
Ok.

NOTICE
To clear the I/O checkout report, select the Clear Report button on the
top right of the screen.

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11 Flow Balancing

Topics
Flow Balance Overview
Flow Balancer Workflow
Configuring MP-V Controller Setpoints
Flow Balancing at Maximum, Intermediate, or Minimum Flow
Setpoint
Performing Manual Checkout of Air Flow
Manually Verifying the Direction of Damper Rotation
Flow Balance Reports
Managing Flow Balance Reports
11 Flow Balancing
11.1 Flow Balance Overview

11.1 Flow Balance Overview

The Flow Balance function of the eCommission SmartX Controllers mobile
application is used to air balance terminal boxes controlled by MP-V controllers.
This function automates most of the air balance procedure but it also allows you
to manually check out the flow balance by driving the damper to a specified
position, a flow setpoint, or a flow value.
Flow balancing, also known as air balancing, is the process you use to calibrate
an installed VAV terminal unit so that the airflow indicated by the VAV controller
is accurate, relative to the true airflow delivered by the VAV terminal unit.
After the Electrician installs, wires, and powers the MP-V, the controller
automatically calibrates the damper stroke. Upon start-up, the MP-V will
automatically perform a damper stroke angle calibration where the damper
rotates to each mechanical end stop. After the MP-V has completed this
process, it is ready to be accessed from the eCommission application to
perform flow balancing.
When you select an MP-V from the eCommission application, a Variable Air
Volume Data object is automatically created in the controller. This object has
values that read the Airflow Sensor terminal and values that configure the
Damper Control 1 of the MP-V. The MP-V also contains logic to assist in the flow
balancing calibration.

NOTICE
The eCommission application supports flow balancing for MP-Vs with the data
object Variable Air Volume only. The eCommission application does not
support flow balancing for MP-Vs with custom balancing programs.

11.1.1 Flow Balance Menu

Setpoints
You configure the MP-V controller setpoints to set up the parameters by which
the controller is flow balanced. These setpoints include the maximum flow
setpoint, selected by default, and the intermediate and minimum flow setpoints,
which are optional.

NOTICE
In the Air Balancing Setpoints view, the Intermediate flow and Minimum flow
setpoint check boxes are cleared by default. However, it is recommended that
you include either or both these setpoints for flow balancing, in addition to the
Maximum flow setpoint. Doing so allows you to achieve greater flow accuracy
across the operating flow range of the VAV unit.

Verify rotation
You can manually verify the direction of damper rotation to determine whether
the actuator rotates clockwise or counterclockwise to open.

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11 Flow Balancing
11.1 Flow Balance Overview

Manual checkout
After completing the automated flow balancing process, you can use manual
checkout to verify and command the air flow values for one or multiple MP-V
controllers.

Balance report
The eCommission application provides the user with a means to generate a flow
balance report that documents several values, including: the box capacity at 1
inch H20 (249 Pa), the box measured flow and the hood measured flow for each
setpoint used during balancing, actuator stroke and rotation, flow balance time
and date, and any comments. Using the eCommission application, the user can
create, append, and delete flow balance reports. Flow balance reports are
stored on the eCommission application mobile device and can be retrieved and
shared using the file and e-mail applications of that mobile device.

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11 Flow Balancing
11.2 Flow Balancer Workflow

11.2 Flow Balancer Workflow

Use this workflow to perform flow balance on a single MP-V controller, using the
eCommission SmartX Controllers mobile application. Related information can be
found in the section after the flowchart.

Figure: Flow Balance workflow

Log in and start the eCommission application

Start the eCommission application and log in as either a Technician or Flow
Balancer.
For more information, see section 4.3 “Downloading and Starting the
eCommission SmartX Controllers Mobile Application” on page 33.

Connect to an MP-V
Discover controllers on the site, and connect to a single MP-V.
For more information, see section 6.1 “Device Discovery ” on page 55.

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11 Flow Balancing
11.2 Flow Balancer Workflow

Configure air balancing setpoints

You configure the MP-V controller setpoints to set up the parameters by which
the controller is flow balanced. These setpoints include the maximum flow
setpoint, selected by default, and the intermediate and minimum flow setpoints,
which are optional.
For more information, see section 11.3 “Configuring MP-V Controller Setpoints”
on page 99.

Balance at setpoints
Using the eCommission application, you flow balance a VAV unit at each
designated setpoint to achieve the desired air flow.
For more information, see section 11.4 “Flow Balancing at Maximum,
Intermediate, or Minimum Flow Setpoint” on page 101.

Perform manual checkout

After flow balancing the MP-V controller, you can perform manual checkout on
two components of the MP-V:
• Verify direction of rotation to open
You can manually verify the direction of damper rotation to determine
whether the actuator rotates clockwise or counterclockwise to open.
For more information, see section 11.6 “Manually Verifying the Direction of
Damper Rotation” on page 104.
• Manual checkouts of air flow
After completing the automated flow balancing process, you can optionally
verify and command the air flow values by performing manual checkout.
For more information, see section 11.5 “Performing Manual Checkout of Air
Flow” on page 103.

Generate a flow balance report

After completing flow balancing, you can use the eCommission application to
create, append, view, or delete flow balance reports. For more information, see
section 11.8 “Managing Flow Balance Reports” on page 106.

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11 Flow Balancing
11.3 Configuring MP-V Controller Setpoints

11.3 Configuring MP-V Controller Setpoints

To configure MP-V controller setpoints

1. In the Menu, select Flow Balance
Balance.
2. In the Air Balancing Setpoints view, configure the following setpoints:
• Direction of rotation to open
open: Select CW for clockwise or CCW for
counterclockwise. The direction of rotation depends on the rotation
direction of the damper blade in the air vent.
• Measurement System
System: Select either US or Metric
Metric.
• Flow Tolerance
Tolerance: Type the tolerance, in %, associated with the
Maximum flow
flow, Intermediate flow
flow, and Minimum flow setpoints. The
flow tolerance is the % range above and below the Flow Setpoint that
the Box Measured Flow must measure within for 10 seconds before
calibration is complete. For example, if you set the Flow Tolerance to
2% and the Flow Setpoint is 100 cfm, the Box Measured flow must
measure at 98 cfm for 10 seconds before calibration is complete.
• Flow at 1 in H20 or 249 Pa
Pa: type the rated flow of the terminal box at
1.0 inch water column (249 Pa). This value is commonly read from a
chart associated with the flow pickup.
• Maximum flow
flow: Type the maximum flow setpoint associated with the
terminal box. The maximum airflow setpoint is determined by
specifications for the room being ventilated.

NOTICE
In the Air Balancing Setpoints view, the Intermediate flow and Minimum
flow setpoint check boxes are cleared by default. However, it is
recommended that you include either or both these setpoints for flow
balancing, in addition to the Maximum flow setpoint. Doing so allows you
to achieve greater flow accuracy across the operating flow range of the
VAV unit.

3. For Intermediate flow

flow, type a value in the text box or clear the check box.
The intermediate setpoint can be used as a threshold for reheat coils to
start heating the air.
• If this setpoint will be used, type an initial value for the intermediate
flow setpoint in the text box.
• If this setpoint will not be used, clear the check box and then type 0
(zero) in the text box.

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11 Flow Balancing
11.3 Configuring MP-V Controller Setpoints

4. For Minimum flow

flow, type a value in the text box or clear the check box. The
minimum airflow setpoint is determined by specifications for the room
being ventilated.
• If this setpoint will be used, type an initial value for the intermediate
flow setpoint in the text box.
• If this setpoint will not be used, clear the check box and then type 0
(zero) in the text box.
5. Select Next
Next.
The flow balancing setpoints are now configured. Flow balancing at the selected
flow setpoints begins automatically after you select Next
Next.

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11 Flow Balancing
11.4 Flow Balancing at Maximum, Intermediate, or Minimum Flow Setpoint

11.4 Flow Balancing at Maximum,

Intermediate, or Minimum Flow Setpoint
Using the eCommission SmartX Controllers mobile application, you flow balance
a VAV unit at each designated setpoint to achieve the desired air flow.
One, two, or three flow setpoints can be selected for flow balancing. The
maximum flow setpoint is selected by default. In addition, you can also select
the intermediate flow setpoint or the minimum flow setpoint, or both. The VAV
unit is automatically flow balanced at the chosen setpoints, in sequence, using
the same process at each setpoint.

For more information, see section 11.2 “Flow Balancer Workflow” on page 97.

To flow balance at the maximum, intermediate, or minimum

flow setpoint
1. When the flow balance process begins, the eCommission application
automatically checks for correct damper rotation. If a message is
displayed, saying that the direction of rotation is not correct, choose to
either allow the application to automatically correct the direction of rotation
or dismiss the message.

2. In the Balance at Maximum Flow view, select the information icon to

expand the Current Status pane. Flow information related to the VAV unit is
displayed.

NOTICE
During flow balancing at maximum flow, the MP-V controller's actuator
rotates the damper, which is driven until a stable flow is produced at the
flow setpoint.

3. Monitor Box measured flow until its value reaches the setpoint and remains
within tolerance for 10 seconds, signifying that the flow has stabilized.

NOTICE
In the Air Balancing Setpoints view, the Flow tolerance value defines
how close the measured box flow must be to the associated setpoint
before the eCommission application automatically advances, so that the
flow balancer can measure and record diffuser flow values.

4. On the terminal box being balanced, position a flow hood at one of the
outlet diffusers and then record the flow. Repeat this for any additional
outlet diffusers on the terminal box.

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11 Flow Balancing
11.4 Flow Balancing at Maximum, Intermediate, or Minimum Flow Setpoint

5. Select the grayed portion of the window to open the Balance at Maximum
view.
6. In the Diffuser 1 flow box, type the measured flow value recorded in the
previous step.
7. In the Diffuser 2 flow box, type the next measured flow value.
8. Continue typing measured flow values for any additional outlet diffusers.

NOTICE
Hood measured flow is calculated by the sum of the Diffuser values. For
example, if you have two diffusers, the hood measured flow will be the
sum of Diffuser1 and Diffuser2 measurements. The Hood Measured Flow
should be similar to the Box Measured Flow value.

9. In the Comment field, enter a comment to add to the Air Balancing Report.
10. Select Next
Next. After completing flow balance at the maximum flow setpoint,
the eCommission application automatically proceeds to flow balancing at
the intermediate and minimum flow setpoints, if selected.
The VAV unit is flow balanced at the selected setpoints. Now you are ready to
perform manual checkout.

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11 Flow Balancing
11.5 Performing Manual Checkout of Air Flow

11.5 Performing Manual Checkout of Air Flow

After completing the automated flow balancing process, you can use manual
checkout to verify and command the air flow values for one or multiple MP-V
controllers.
For more information, see section 11.2 “Flow Balancer Workflow” on page 97.

To perform manual checkout of air flow

1. In the Flow balance function, in the Manual checkout view, select one of
the flow or position options. If you want to use either the Drive to % position
or Drive to flow option, first type a value in the text box and select the
button.

2. Select the information icon to expand the Current Status pane and
then monitor the response in the terminal box.
You have manually verified the performance of the terminal box following flow
balancing. Next you can view, create, append, or manage the flow balance
reports.

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11 Flow Balancing
11.6 Manually Verifying the Direction of Damper Rotation

11.6 Manually Verifying the Direction of

Damper Rotation
You can manually verify the direction of the damper rotation of an MP-V to verify
that the actuator rotates clockwise or counterclockwise to open.
For more information, see section 11.2 “Flow Balancer Workflow” on page 97.

To manually verify the direction of damper rotation

1. In the eCommission application, in the Device List view, select the MP-V
controller to be checked.

NOTICE
Flow Balancers are automatically brought to the Verify rotation page after
Flow Balancing is complete.

2. In the Menu
Menu, select Flow Balance
Balance.
3. In the Air Balancing menu, select Verify rotation
rotation.
4. To monitor the rotation in the Current Status pane, select the information

icon .
5. If an error message is displayed during rotation check, perform a manual
check.
For more information, see section 13.1 “Error Message is Displayed During
Rotation Check of MP-V Controller” on page 119.
6. Upon completing the manual checks, repeat steps 2 and 3.
The MP-V controller's rotation direction to open the damper is manually verified.
Next, on the Manual checkout view, you continue manual checkout as needed

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11 Flow Balancing
11.7 Flow Balance Reports

11.7 Flow Balance Reports

The eCommission SmarX Controllers mobile application provides the user with a
means to generate a flow balance report that documents several values:
• Box capacity at 1 inch H20 (249 Pa)
• Box measured flow
• Hood measured flow for each setpoint used during balancing
• Actuator stroke and rotation
• Flow balance time and date
• Any comments
Using the eCommission application, you can create, append, and delete flow
balance reports. Flow balance reports are stored on the eCommission
application mobile device and can be retrieved and shared using the file and e-
mail applications of that mobile device or Windows 10 laptop.
After flow balancing a VAV unit, you can use the eCommission application to
create a new flow balance report, append an existing flow balance report with
new information, view an existing flow balance report, or delete flow balance
reports that are no longer needed.

11.7.1 Creating, Appending, Viewing, or Deleting a

Flow Balance Report
After flow balancing a VAV unit, you can use the eCommission SmartX
Controllers mobile application to create, append, view, or delete flow balance
reports.
For more information, see section 11.8 “Managing Flow Balance Reports” on
page 106.

11.7.2 System Location of Flow Balance Reports

The flow balance report file is located in the
CommissioningTool\FlowBalanceReport folder. You can navigate to this folder,
using either of two methods:
• You can use a file navigation utility on the mobile device, for example File
Explorer (Windows devices), to perform a search for the folder name.
• You can select and copy all the contents of the Location box and then
paste the text into the search box of a file navigation utility on the mobile
device, for example File Explorer, and then execute the search.

NOTICE
Once you have located the report file, it can be exported. To do this, use the
appropriate utility on your device and operating system to transfer the file to
another location.

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11 Flow Balancing
11.8 Managing Flow Balance Reports

11.8 Managing Flow Balance Reports

After flow balancing a VAV unit, you can use the eCommission SmartX
Controllers mobile application to create, append, view, or delete flow balance
reports.
For more information, see section 11.7 “Flow Balance Reports” on page 105.

To create a flow balance report

1. In the Flow balance function, on the Air Balancing menu, select Balance
report
report.
2. In the Balance Report view, in the Device ListList, select the check boxes to
select the MP-V controllers you want to include in the report. If you wish to
include all the listed controllers in the report, select Select all
all.
3. Select Create
Create.
4. In the Create dialog box, in the Report name box, type the report name.
5. In the Project name box, type the project name.
6. In the Engineer box, type the engineer name.
7. In the Create dialog box, the Location box contains the directory path
where the flow balance report file is located. If you will export the report file
later, copy the directory path to the clipboard. To do this, select the path in
the Location box, choose Select All All, and then select Copy
Copy.
8. Select OK to create the flow balance report file.
9. Once the flow balance report file is created, it can be exported. Find the
report file by navigating to the CommissioningTool\FlowBalanceReport
folder, using either of two methods:
• You can use a file navigation utility on the mobile device, for example
File Explorer (Windows devices), to perform a search for the folder
name.
• You can follow the path you previously saved to the clipboard. To do
this, start a file navigation utility on the mobile device, for example File
Explorer, paste the path text into the search box, and then execute the
search.

To append a flow balance report

1. In the eCommission application, in the Air Balancing menu, select Balance
report
report.
2. In the Balance Report view, in the Device List
List, select the check boxes to
select the MP-V controllers you want to add to the report.
3. Select Append
Append.

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11 Flow Balancing
11.8 Managing Flow Balance Reports

To delete a flow balance report

1. In the eCommission application, on the Air Balancing menu, select
Balance report
report.
2. In the Balance Report view, select Manage
Manage.
3. In the Balance Report Management view, select the report you want to
view or delete.
4. To delete the report, select Delete
Delete.

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12 Additional Functions

Topics
Diagnostic Files
Viewing and Exporting Diagnostic Files
Device Restart
Restarting a SmartX IP Controller
Viewing Status Information
Browsing and Modifying Object Properties
12 Additional Functions
12.1 Diagnostic Files

12.1 Diagnostic Files

You can use the Diagnostic Files function of the eCommission SmartX
Controllers mobile application to view and export diagnostic files from a SmartX
IP controller. For more information, see the SmartX IP Controller Diagnostics
topic on WebHelp.
Diagnostic File Description

Device Report The device report allows you to extract

diagnostic information from the SmartX IP
controller and troubleshoot problems
quickly and efficiently. This report is also
accessible from the EcoStruxure BMS.

Error Log The error log provides a list of current

errors in the SmartX IP controller that you
can troubleshoot and correct.

Crash Report The crash report shows the time of the

crash, followed by coded information that
is used by developers to interpret the
crash event. Should it be necessary to
seek help from Schneider Electric support,
you may be requested to download this file
and then email it to the support engineer,
for use in the investigation.

For more information, see section 12.2 “Viewing and Exporting Diagnostic Files”
on page 112.

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12 Additional Functions
12.2 Viewing and Exporting Diagnostic Files

12.2 Viewing and Exporting Diagnostic Files

Use the Diagnostic Files function to view and export diagnostic files from a
SmartX IP controller.
For more information, see section 12.1 “Diagnostic Files” on page 111.

To view and export diagnostic files

1. In the Device List view, select the SmartX IP controller in which you want to
view or export diagnostic files and then select Next
Next.
2. From the Menu, select Diagnostic Files.
3. In the Diagnostic Files view, select the Device Report
Report, Error Log
Log, or Crash
Report tab to view a report or log.

4. To export the report or log file, select the Export button .

5. In the Export Report dialog box, copy the file path to which the report or
log will be exported. To do this, select the path in the Location text box,
choose Select All
All, and then select Copy to copy the text to the clipboard.
6. Select OK to export to a report or log file.
7. Find the report or log file by navigating to the Commissioning
Tool\DiagnosticReport folder, using either of two methods:

• You can use a file navigation utility on the mobile device, for example
File Explorer, to perform a search for the folder name.
• You can follow the path you previously saved to the clipboard. To do
this, start a file navigation utility on the mobile device, for example File
Explorer, paste the path text into the search box, and then execute the
search.
8. You can copy the report or log file to another location on the device, for the
purposes of system documentation, system management, or system
troubleshooting. This report or log is a simple text file, which can be
opened with any text editor software.
You have viewed the diagnostic information associated with the controller. If you
exported the report or log file, you can use the file or its contents as part of the
system documentation or to perform troubleshooting.

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12 Additional Functions
12.3 Device Restart

12.3 Device Restart

Use the Device Restart function of the eCommission SmartX Controllers mobile
application to perform a restart of the SmartX IP controller. There are four
different ways to restart the SmartX IP controller.
Restart Type Description

Warm Start Perform a Warm Start when you want to

reset the controller and want to retain all
Warm Start properties and Cold Start
properties. Perform a Warm Start to
troubleshoot any device malfunctions.

Cold Start Perform a Cold Start when you want to

reset the controller and want to retain all
Cold Start properties which excludes
Warm Start properties. Perform a Cold
Start to troubleshoot any device
malfunctions after a Warm Start has not
resolved the issue.

Erase Controller Database Erase the controller database to clear any

applications in the controller and before
deploying a new application. Erasing the
controller database will retain only the
network settings, RSTP, and BACnet ID. As
a best practice, erase the controller
database before deploying a new
application to the controller.

Activate IP Changes Select Activate IP Changes when you have

made changes to any of the IP settings in
order for the changes to take effect.

For more information, see section 12.4 “Restarting a SmartX IP Controller” on

page 114.

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12 Additional Functions
12.4 Restarting a SmartX IP Controller

12.4 Restarting a SmartX IP Controller

Use the Device Restart function to perform a device restart of the SmartX IP
controller.
For more information, see section 12.3 “Device Restart” on page 113.

To restart a SmartX IP controller

1. In the Device List view, select the SmartX IP controller you want to restart
and select Next
Next.
2. From the Menu button, select Device Restart
Restart.
3. In the Device Restart page, select the type of restart you want to perform.
For more information, see section 12.4 “Restarting a SmartX IP Controller”
on page 114.

NOTICE
You cannot perform a restart with a controller that is hosted.

4. Select Restart
Restart.
5. A Warning window appears. Select Ok
Ok.
The controller is restarted and its functionality is restored.

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12 Additional Functions
12.5 Viewing Status Information

12.5 Viewing Status Information

Use the Status Information function of the eCommission SmartX Controllers
mobile application to view status information associated with a SmartX IP
controller.
For more information, see section 3.1 “eCommission SmartX Controllers Mobile
Application Overview” on page 25.

To view status information

1. In the Device List view, select the SmartX IP controller in which you want to
view the status information, then select Next
Next.
2. In the Menu
Menu, select Status Information
Information.
3. In the Status Information view, review the status information.

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12 Additional Functions
12.6 Browsing and Modifying Object Properties

12.6 Browsing and Modifying Object

Properties
The Browse Objects function of the eCommission SmartX Controllers mobile
application creates a list of all the objects within a SmartX IP controller. You can
use this function to view and, if needed, edit the properties of any of these
objects.
For more information, see section 3.1 “eCommission SmartX Controllers Mobile
Application Overview” on page 25.

To browse and modify object properties

1. In the Device List view, select the SmartX IP controller in which you want to
view or edit objects and select Next
Next.
2. From the Menu, select Browse Objects
Objects.
3. In the Object List view, select an object.

NOTICE
To filter the object list, select the Filter button. Then select Apply
Apply.

4. In the Edit Properties page, view the properties and their values.
5. To edit the value of a property, type a new value in the text box.

NOTICE
Some properties in the Edit Properties dialog box are read-only,
indicated with values in grayed text. Others, which display their values in
black text, are writable. If the controller is hosted in a server, all the values
in this dialog box are grayed, including the writable properties. In that
case, unhost the controller and then edit the properties as needed.
For more information, see section 13.5 “Cannot Edit Object Properties in
Controller That Is Hosted” on page 123.

6. If you edited any of the properties, select Save

Save.
7. To return to the list of objects, select Back
Back.

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13 Troubleshooting

Topics
Error Message is Displayed During Rotation Check of MP-V
Controller
Cannot Connect Using Mobile Device with Data Plan
Cannot Download to Controller That Is Hosted
Download Interrupted Because There Are No Image Files
Cannot Edit Object Properties in Controller That Is Hosted
Captured SmartX IP Controller Data Appears in Red Text
Cannot Perform Flow Balancing on an MP-V Controller
13 Troubleshooting
13.1 Error Message is Displayed During Rotation Check of MP-V Controller

13.1 Error Message is Displayed During

Rotation Check of MP-V Controller
You perform a rotation check of an MP-V controller, during which an error
message is displayed, indicating that the check was not successful.
For more information, see section 11.6 “Manually Verifying the Direction of
Damper Rotation” on page 104.

13.1.1 Solutions
The solutions are listed in order: the solution most likely to fix the problem is
listed first. Work through each solution until the problem is resolved. For more
information, see the MP-V SmartX Controller Installation Sheet.
• Verify that the MP-V controller is correctly mounted to the VAV unit.
• Check the setscrews on the MP-V controller’s output shaft to ensure they
are properly tightened against the terminal box damper shaft.
• Verify that the velocity pressure sensor tubing is properly connected.
• Verify that the MP-V controller’s travel adjustments are configured correctly.
• Press and hold the MP-V controller’s manual override button and then
manually rotate the damper. Look for any obstructions that prevent the
actuator from mechanically rotating between the travel adjustments. Clear
any obstructions.

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13 Troubleshooting
13.2 Cannot Connect Using Mobile Device with Data Plan

13.2 Cannot Connect Using Mobile Device

with Data Plan
While using the eCommission SmartX Controllers mobile application on a device
having a mobile data plan, you may experience difficulties connecting wirelessly
to the SmartX IP controller network.

13.2.1 Solution
On the eCommission application device, activate airplane mode to turn off all
radios in the device and then enable WiFi to allow wireless communications.

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13 Troubleshooting
13.3 Cannot Download to Controller That Is Hosted

13.3 Cannot Download to Controller That Is

Hosted
While using the eCommission SmartX Controllers mobile application to
download an application image to a SmartX IP controller, an error message is
displayed indicating that you cannot download to a controller that is hosted.

13.3.1 Solution
The device may be hosted in WorkStation. Hosted devices cannot download
application images. Contact your system administrator to unhost the device.

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13 Troubleshooting
13.4 Download Interrupted Because There Are No Image Files

13.4 Download Interrupted Because There

Are No Image Files
While using the eCommission SmartX Controllers mobile application to
download an application image to a SmartX IP controller, the Download Image
dialog box indicates that there are no files in the Application Images folder.

NOTICE
To verify whether there actually are image files to download, you can use the
path given in the Download Image dialog box to find the Application Images
folder on the mobile device. To do this, select the path in the Location: text
box, choose Select All and then Copy Copy, and then paste the path in File Explorer
or a similar file navigation utility available on the device.

13.4.1 Solution
Copy an application image file from the WorkStation computer to the Application
Images folder on the mobile device and then resume downloading the image to
the SmartX IP controller.
For more information, see section 9.3 “Transferring an Application Image File to
a Mobile Device or Windows 10 laptop” on page 83.
For more information, see section 9.4 “Downloading an Application Image to a
SmartX IP Controller” on page 84.

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13 Troubleshooting
13.5 Cannot Edit Object Properties in Controller That Is Hosted

13.5 Cannot Edit Object Properties in

Controller That Is Hosted
While using the eCommission SmartX Controllers mobile application to edit the
properties of an object within a SmartX IP controller, you observe that the
properties are grayed, indicating that you cannot edit object properties in a
controller that is hosted.

13.5.1 Solution
In WorkStation, temporarily unhost the controller by deleting the device object
from the server and then return to the eCommission application to resume
editing the object in the Edit Properties dialog box.
For more information, see section 8.5 “Creating a Common Device Settings File”
on page 72.

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13 Troubleshooting
13.6 Captured SmartX IP Controller Data Appears in Red Text

13.6 Captured SmartX IP Controller Data

Appears in Red Text
You use the Controller List Creator function of the eCommission SmartX
Controllers mobile application to scan the tear-off product info label on a SmartX
IP controller. In the List Creator view, you note that the captured data appears in
red text, indicating that you have duplicated a previous scan. This duplication is
also indicated with red text in the originally scanned data set.

13.6.1 Solution
In the List Creator view, delete the duplicate data set by selecting the Delete
button next to each data item. When finished, scan the Data Matrix symbol on
the next controller's tear-off product info label.
For more information, see section 7.2 “Capturing a Device with the Controller
List Creator” on page 62.

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13 Troubleshooting
13.7 Cannot Perform Flow Balancing on an MP-V Controller

13.7 Cannot Perform Flow Balancing on an

MP-V Controller
While using the eCommission SmartX Controllers mobile application to perform
flow balancing, you observe that the commands you enter do not affect the MP-
V controller during calibration or flow balancing.

13.7.1 Solution
The MP-V allows for custom-built control applications. However, applications
that do not contain the Variable Air Volume Data object and its children are not
supported in the eCommission SmartX Controllers mobile applicaiton. Contact
the controls contractor or Integrator to have the MP-V re-engineered to include
this object.

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14 Cybersecurity

Topics
Cybersecurity and the eCommission SmartX Controllers
Mobile Application
14 Cybersecurity
14.1 Cybersecurity and the eCommission SmartX Controllers Mobile Application

14.1 Cybersecurity and the eCommission

SmartX Controllers Mobile Application
The eCommission SmartX Controllers mobile application is a powerful and
convenient tool for use with SmartX IP Controller devices. However, as with any
application, security considerations and appropriate actions must be taken to
guard against unauthorized access.
For more information, see section 3.1 “eCommission SmartX Controllers Mobile
Application Overview” on page 25.

14.1.1 Connectivity
The eCommission application uses a wired Ethernet or WiFi connection to
communicate with SmartX IP controllers.

14.1.2 Security Features

The eCommission application comes with the following security features:
• The eCommission application runs on Android and iOS (Apple) phones and
tablets, as well as laptops and other devices using Microsoft Windows 10.
These devices have built-in security designed to prevent unauthorized use
of the device, which in turn should provide secure access to the
eCommission application installed on the device. In addition, the mobile
application features user and password authentication to further prevent its
unauthorized use.
• Normal operations of the eCommission application use BACnet protocol,
which is not secure. Therefore, HTTPS is used when the mobile application
is downloaded prior to installation, and again during its activation.
• Usage of the eCommission application is tracked and reported by Google
Analytics, using the account’s tracking ID. However, no personal
information is recorded during this transaction.
• The eCommission application uses signing certificates for the application
stores from which the mobile application is downloaded: Google Play, the
Apple App Store, and the Microsoft Store.
• Usernames and passwords are stored on the mobile device only, and are
not shared. They are encrypted and decrypted using the Advanced
Encryption Standard (AES).

14.1.3 Configuration
Installation of the eCommission application is performed by the user of the
mobile device. The installer obtains an activation code from a Schneider Electric
representative and then enters it during the activation process.
The eCommission application has no default password. Once the application is
installed, the user is prompted, at the time of activation, to create a user name
and password. The user may change the password at any time, following the
application’s activation.

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14 Cybersecurity
14.1 Cybersecurity and the eCommission SmartX Controllers Mobile Application

14.1.4 Operation
Several options are available for connecting the eCommission application to
SmartX IP controllers.
For more information, see section 5.3 “Connection and Architecture Options” on
page 41.
Settings for SmartX IP controller network communications are configured as part
of the device settings.
For more information, see section 8.1 “SmartX IP Controller Device Settings” on
page 67.
Password requirements are in effect for use with the eCommission application:
• Contains at least 8 characters in total
• Contains at least 1 number
• Contains at least 1 special character
• Contains at least 1 upper-case character
• Contains at least 1 lower-case character
• Contains no more than 3 repeating identical characters
If you encounter cybersecurity incidents or vulnerabilities while using the
eCommission application, report it to the following website:
http://www2.schneider-
electric.com/sites/corporate/en/support/cybersecurity/contact-form.page

14.1.5 Maintenance
Once installed and activated, the eCommission application routinely checks the
respective application store, namely Android Play, the Apple App Store, or the
Microsoft Store, for updates. The mobile application is maintained through the
update process, which is followed by the user when the mobile application
indicates that a new build is available.
Activation status of the eCommission application is time-sensitive. 30 days prior
to expiration, the mobile application begins warning the user, each time it is
used, that expiration is approaching. If the user intends to keep the mobile
application activated beyond the expiration date, a Schneider Electric
representative must be contacted so that a new activation code can be
acquired.

14.1.6 Decommissioning
When the eCommission application is no longer needed, the application should
be decommissioned. To do this, use the appropriate functions provided on the
device and operating system to uninstall the application and remove all related
data from the device.

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130
14 Cybersecurity
14.1 Cybersecurity and the eCommission SmartX Controllers Mobile Application

NOTICE
If the eCommission application is allowed to remain on the device, an
unauthorized person may use the application to access certain vulnerable
items, including the following:
• Controller lists created by the Controller List Creator
• Diagnostic reports
• Flow balance reports

14.1.7 Resetting
To reset the eCommission application, for example to provide the application to
a different user, use the appropriate functions provided on the device and
operating system to uninstall and then reinstall the application.

14.1.8 Limitations
The BACnet protocol is generally known to be a non-secure protocol. When
using BACnet on a network, you must take precautions to prevent unauthorized
access.

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131
Schneider Electric
www.schneider-electric.com/buildings

04-20017-04-en
May 2019

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