The document contains details of complaints registered at various toll plazas in Bihar between October 31st and November 9th. It includes complainant name, ticket ID, date and time of complaint, toll plaza name, and issue type. Some complaints are about overcharging, lack of local discounts, infrastructure issues like non-functional street lights, and altercations with toll staff. Contact information is also provided for the regional officer and PIU responsible for addressing these issues.
The document contains details of complaints registered at various toll plazas in Bihar between October 31st and November 9th. It includes complainant name, ticket ID, date and time of complaint, toll plaza name, and issue type. Some complaints are about overcharging, lack of local discounts, infrastructure issues like non-functional street lights, and altercations with toll staff. Contact information is also provided for the regional officer and PIU responsible for addressing these issues.
The document contains details of complaints registered at various toll plazas in Bihar between October 31st and November 9th. It includes complainant name, ticket ID, date and time of complaint, toll plaza name, and issue type. Some complaints are about overcharging, lack of local discounts, infrastructure issues like non-functional street lights, and altercations with toll staff. Contact information is also provided for the regional officer and PIU responsible for addressing these issues.
The document contains details of complaints registered at various toll plazas in Bihar between October 31st and November 9th. It includes complainant name, ticket ID, date and time of complaint, toll plaza name, and issue type. Some complaints are about overcharging, lack of local discounts, infrastructure issues like non-functional street lights, and altercations with toll staff. Contact information is also provided for the regional officer and PIU responsible for addressing these issues.
Exact Issue - Caller said that my vehicle is under load. Toll plaza staff fined over weight charges by forcefully. and the toll plaza staff has not checked the vehicle over weight. Route - Patna to Purnia Toll Plaza Name -Maranga Vehicle Number -BR04GB2440 Date - 31-Oct-2023 Time - 03:09 AM 14
Issue Description - Caller complaint about Street light issue on NH.
Exact Issue -Caller said that Street light is not working on NH. Toll Plaza Name - Maranga Exact Location - Maranga Landmark - Matha petrol pump Route - Khagaria To Purnea Vehicle Number -NA 14
Toll Plaza is not providing local discount/pass monthly pass to the customer. Toll Plaza Name - Maranga Date of Visit - 04-Nov-2023 Time of Visit - 05:08:pm Toll Plaza Response - Caller says toll people are saying that they are not giving local pass because it is not an purnia vehicle number. FASTag Type - Bank Fastag Bank Name - IDFC Bank Vehicle Number - BR11GB6517 Vehicle Class - truck 3xle 10
Exact Issue - Caller said that toll plaza staff fight with him and staff behaviouer very bad. Toll Plaza Name - Maranga Lane Number - Na Toll Plaza Staff Name - Na Vehicle Number - BR01GJ7924 Date of Incident - 05- Nov- 2023 Time of Incident - 06:52 AM 9
Exact Issue - Caller said that Lane 2 and Lane 4 are closed at night and Lane 3 and Lane 5 in the day are closed and this causes traffic jam and road prone to accident, and also there is no boombarrier at toll plaza , instead it has barrier similar to police barrier. Route - Khagaria - Purnea Toll Plaza Name - Maranga Vehicle Number - NA Date - 08-Nov-2023 Time - 10:26 PM 6 Exact Issue - Caller said that the NH road is in under constructure and some people are stolen the cement ETC. Route - Khagaria To Purnea Exact Location - Ratanpur Mungar Landmark - Akhara Toll Plaza Name - Kharik Distance from Toll Plaza - NA Vehicle Number - NA Date - 07-Nov-2023 Time - 10:00 AM 5
