Fleet - Form TC Combined
Fleet - Form TC Combined
Fleet - Form TC Combined
Note: To expedite processing of your application, please attach photocopies of the following supporting documents:
APPLICANTS DETAILS
Company Legal Name:
Fleet Card Type: Single Card (cards will be issued for each vehicle) Both (kindly specify in the Vehicle Details below)
Dual Card (cards will be issued for multiple vehicle with multiple drivers)
Billing Period: Weekly Twice a month Monthly
Payment Method: Online Transfer Direct Debit (please fill in Direct Debit Authorisation form) Cash Deposit Machine
2. Petron Fleet Card Web Portal Web Admin Email (if separate from email above)
E-statement is available at Petron Fleer Card Web Portal upon registration. Full terms and conditions are attached with this application form.
VEHICLE DETAILS (for additional vehicles and names, kindly submit with attachment)
Card Type Petron FUEL LIMITS (RM)** VPR***
Vehicle No. (S/D)* Model Type
Postpaid only Blaze 95 Blaze 97 Blaze 100 Diesel Max Diesel Euro 5 Daily Monthly (Y/N)
*S – Single Card or D – Dual Card **To be rounded to the nearest ten ***VPR – Vehicle Performance Report
SITE RESTRICTION
1. 4.
2. 5.
3. 6.
*DRIVER DETAILS (This section is only applicable to Dual Card applicants). Name to be embossed on the Driver Card (max of 16 characters)
1. 4.
2. 5.
3. 6.
I/We confirm that all the information given by me/us in this Petron Fleet Card application form as well as the supporting documents is correct to the best of
my/our knowledge. 1/We hereby authorize Petron Fuel Internationals Sdn Bhd to check our credit and activities prior to approval, 1/We also agree to be bound
by Petron Fuel International Sdn Bhd Fleet Card Terms and Conditions which is attached with this application form and have read and understood to contents.
I/We acknowledge the Petron Fuel International Sdn Bhd will not return any documents pertaining to the application should the application be unsuccessful. Company Stamp
Designation: Designation:
“Dual Card” system means a system of using the Vehicle Card and Driver Card together to complete a transaction to 4.2 Upon receipt of any Prepaid Cards from Petron either by ordinary mail or by courier, the Cardholder may return the original
purchase fuels at the Authorised Reseller. mailing slip (if available) duly acknowledged to Petron. Notwithstanding that the mailing slip may have been returned or not, the
Cardholder shall be liable for all charges to the said Prepaid Card. The first use of the Prepaid Card shall constitute conclusive
“Electronic Data Capture at Point-of-Sale” (“EDC Pos”) means any computerised electronic data capture terminal evidence that the Cardholder agrees to be bound by the terms and conditions of this Agreement.
which is located at the Petron branded service stations to facilitate purchases made using the Prepaid Card.
4.3 The Cardholder may, at any time and from time to time give Petron thirty (30) days’ prior notice in writing to amend the Fuel
“Fuels” means available Petron Blaze 95 (RON95), Petron Blaze 97 (RON97), Petron Blaze 100 (RON100) and Petron Limits, which amended amount, shall be subject to Petron’s approval. The amended Fuel Limits shall take effect on the date
Diesel Max, (and others as Petron may advise from time to time) offered for sale by an Authorised Reseller, for which immediately following the date of Petron’s approval. The Cardholder shall be responsible for and shall ensure that the Fuel Limits
purchases may be charged to the Prepaid Card. are appropriate. Petron reserves the right to request for any security as a precondition for amending the Fuel Limits.
“Fuel Limits” means the amount stipulated by the Cardholder on the Vehicle Details Attachment as being the maximum 4.4 The Cardholder represents and warrants the accuracy of the details furnished in the Prepaid Card Application Form, notices
amount chargeable at any one time either daily limit or monthly limit or for any one transaction to the Prepaid Card issued and other information furnished or required to be furnished to Petron from time to time, including without limitation, the
for a Listed Vehicle, which amount shall be subject to Petron’s approval. particulars of the Listed Vehicles in the Vehicle Details Attachment and of the Authorised Users in the Prepaid Card Application
“Listed Vehicle” means a vehicle authorised by the Cardholder to which a Prepaid Card has been designated and the Form. Any changes arising thereto must be reported to Petron in writing.
vehicle registration number of which appears on the Prepaid Card. 4.5 The Cardholder shall be responsible and shall pay in full for any and all purchases of fuels charged to the Prepaid Cards
“Master Card” means a card with alphanumeric characters not exceeding 10 digits chosen by the Cardholder in his Vehicle notwithstanding that a vehicle is no longer a Listed Vehicle or an Authorised User is no longer so authorised or that the Charges
Details Attachment and accepted by Petron, and embossed on a Prepaid Card in lieu of a vehicle registration number. were incurred by a person who was not, at the time of the purchase and charge, an Authorised User that the purchase and
charge was not incurred in respect of the fuels nominated for a particular Listed Vehicle or of any Listed Vehicle or any disputes
“Notification of Loss” means a notice in writing by the Cardholder and/or Authorised User on company letterhead with or discrepancies related to the Vehicle Profiles function.
company stamp and authorised signatory sent via fax or via electronic means such as email or Petron Prepaid Card Web
Portal by the Cardholder to Petron reporting the loss or theft of a Prepaid Card pursuant to Clause 7.4 below. 4.6 When Cardholder purchases fuel using the Prepaid Card, the Cardholder is deemed to represent to Petron that the Cardholder
is solvent and able to pay for such purchases.
“Petron Prepaid Card Web Portal” means an electronic mode of managing the Cardholder’s account via a secured web
portal whereby selective account information will be displayed upon successful username and password login as well as 4.7 The Cardholder shall indemnify and keep Petron at all times indemnified against any and all claims, losses, damages, actions,
communication via electronic means between Cardholder and Petron or its nominated 3rd party contractor. demands, penalties, fines, costs or expenses (including without limitation, legal fees on a full indemnity basis) of any nature
whatsoever and howsoever arising, which Petron may incur, sustain or suffer arising out of or relating to or in connection with
“PIN” means a Personal Identification Number allocated by Petron to the Cardholder to enable the Cardholder to make the issuance of the Prepaid Card to the Cardholder or the use of the Prepaid Card by the Cardholder and/or Authorised User
purchases of fuels from the Authorised Reseller without having to sign or endorse the Prepaid Card Sales Draft or receipt. for the purchase of fuels in the event of any fraud or non-compliance of any applicable laws and regulations of Malaysia
However, in any case, Petron or Authorised Reseller reserves the right to request the Cardholder or Authorised User to by Cardholder or its Authorised User.
sign or endorse the Prepaid Card Sales Draft at any time deemed necessary.
“Prepaid Card” means a card issued by Petron pursuant to this Agreement bearing the registration number of a Prepaid 5. MANNER OF USE
Card or a Master Card. A PIN will be allocated to the Prepaid Card.
5.1 To effect a purchase using the Prepaid Card from any Authorized Reseller, the Cardholder must sign on a receipt prepared by
“Prepaid Card Receipt” means a manual, machine print-out and/or electronically printed receipt issued by Petron or the the Authorised Reseller with the use of the Prepaid Card, but the signature shall not be a condition precedent to the liability
Authorised Reseller at the time of purchase and charge of fuels to the Prepaid Card. of the Cardholder in respect of the purchase transaction;
“Prepaid Driver Card” means a card issued to the Cardholder and to be used with a valid Vehicle Card in the Dual Card 5.2 Notwithstanding the provisions set out in Clause 5.1 above, the Cardholder hereby expressly authorizes Petron to charge
system. A PIN is allocated to the Driver Card. The Driver Card shall be embossed with the name of the Cardholder and his/her Prepaid Card Account with any payments made to the Authorized Reseller which had not been signed by the
Authorised User Driver, the Card number and the expiry date. Cardholder, if Petron is of the view, upon satisfactory documentary evidence, that the omission is due to an oversight on the
“Reload” shall mean the adding monetary value to the Prepaid Card Account part of the Cardholder and/or the Authorized Reseller or if the Authorized Reseller has undercharged the Cardholder.
“Replacement Prepaid Card” means a Prepaid Card specially issued in case of loss, theft or mutilation in accordance 5.3 The Cardholder shall comply with all requirements, directions, instructions and guidelines for use of the Prepaid Card as
with Clause 7.4 hereof or, in the case of surrender of a Prepaid Card in accordance with Clause 12.1 hereof, as applicable. communicated to the Cardholder from time to time.
“Sales Draft” means a receipt issued by Petron or by the Authorised Reseller at the time of the purchase and charge of 5.4 a) Petron shall be entitled to treat its record of transaction effected by the use of the Prepaid Card including but not limited
the fuels to the Prepaid Card. to transaction effected via mail order or telephone as evidence of a debt properly incurred by the Cardholder to be debited
to the Prepaid Card Account of the Cardholder. The Cardholder agrees that the record of Petron of any transaction effected
“Vehicle Card” means a card issued to the Cardholder which is registered to a particular vehicle and to be used by the use of the Prepaid Card shall be conclusive and binding on the Cardholder for all purposes; and
individually or together with a valid Driver Card in a Dual Card system to purchase fuels from the Authorised Reseller.
The Vehicle Card shall be embossed with the name of the Cardholder, the vehicle registration number (except for Dual Card b) The Cardholder shall be liable for all charges whatsoever arising from all transactions, effected with the Prepaid Card.
system), the Card number and the expiry date. 5.5 Notwithstanding Clause 5.1 above, a purchase may also be effected by providing the Authorized Reseller the Prepaid Card
“Vehicle Details Attachment” means the attachment to the Prepaid Card Application Form completed by the Cardholder number together with such other particulars as may be recorded on the Prepaid Card and without the requirement of the
and containing the particulars of each of the Listed Vehicles to be issued with a Prepaid pursuant to this Agreement. Cardholder’s signature as in the case of purchases made at specific Point of Sales Terminals including but not limited to
transactions at petrol kiosks and/or through such other modes that may be introduced/implemented by Petron as and when
“Written Notification” or any other “Notification” means a notice in writing by the Cardholder on company Petron may in its absolute discretion from time to time.
letterhead with company stamp and Authorised Signatory, sent to Petron via mail, courier, fax or electronic means to the
attention of: Petron Fleet Card Centre (“PFCC”). Post Office Box No. 225, Jalan Kelang Lama, 58700 Kuala Lumpur. 5.6 Notwithstanding any other provisions to the contrary herein set out, Petron may at its sole and absolute discretion at any point
Fax No : 03 2281 6699. Email : [email protected] of time with or without notice decide to cancel, revoke, suspend or restrict the use of the Prepaid Card or suspend or restrict
the use of Prepaid Card by the Cardholder upon the occurrence of any one of the following events:
2. CARD ACCOUNT a) Use of the Prepaid Card to pay for any illegal purchases; or
2.1 The Agreement shall commence on the date of Petron’s approval and endorsement of the Cardholder’s Prepaid Card b) Use of the Prepaid Card to pay for any unlawful transactions; or
Application Form and shall continue until terminated or cancelled in accordance with the provisions of this c) Use of the Prepaid Card to purchase goods and services that will be resold i.e. not for personal use of the Cardholder.
Agreement as stipulated in Clause 12.1.
5.7 Pre-authorization hold applies when the Cardholder uses the Prepaid Card at Petron’s outdoor payment terminals for the
2.2 The Cardholder agrees to; purchase of fuel. This involves a process in which Petron’s systems automatically blocks a pre-authorized amount of lowest
2.2.1 be bound by the terms and conditions of this Agreement and shall be responsible for the Prepaid Cards issued available account balance or card limit. This pre-authorized amount will be automatically released within three (3) calendar days,
by Petron on the Cardholder’s Account and shall ensure that the Authorised Users comply with the terms and or once Petron petrol kiosk claims for the actual purchase value from Petron, whichever date is earlier. Cardholder can use the
conditions of this Agreement. “Preset” function on the outdoor payment terminal to limit to a lower pre-authorized amount, for instance, RM20, so that lesser
amount is being held to avoid insufficient account balance.
2.2.2 provide Petron with credit and other relevant information regarding the Cardholder and consent for Petron
to obtain credit and other relevant information regarding the Cardholder from any bank or other financial
institution, commercial or other entity. 6. REFUND OF FUNDS OF THE PREPAID TRANSACTIONS
2.2.3 provide complete and reliable financial statements (audited if available) and related information in a timely manner. 6.1 Refunding Transactions
2.3 The Cardholder or the Authorised Signatory shall sign (if available) the Prepaid Cards immediately upon receipt 6.1.1 The Cardholder may claim a refund in relation to Prepaid transactions where:
thereof. lf Petron allocates a PIN to the Prepaid Card, he shall destroy the slip advising him of his PIN number (a) the transaction was not authorized under this Agreement;
immediately upon receipt and keep any records separate from the Prepaid Card. The Cardholder shall check and
(b) a pre-authorized transaction did not specify the actual amount at the time of its authorization and the amount
verify all particulars stated there under. Any discrepancies must be reported to Petron within fourteen (14) days of
charged by a supplier was more than the Cardholder or an additional Prepaid Cardholder could reasonably have
receipt of the Prepaid Card or PIN.
expected taking into account normal spending pattern of the Prepaid Card or the circumstances of the transaction.
2.4 If the Authorised User is a person who is in possession of the PIN, which is allocated to the Prepaid Card, then he is not
6.1.2 A claim for a refund in the circumstances set out above will not be accepted if the amount of the transaction was made
required to sign or endorse the Prepaid Card Sales Draft or receipt. However, in any case, Petron or Authorised
available to the Cardholder at least four (4) weeks before the transaction date or it is made more than eight (8) weeks
Reseller reserves the right to request the Cardholder or Authorised User to sign or endorse the Prepaid Card Sales
after being debited to the Cardholder’s account.
Draft or receipt at any time deemed necessary and/or to insist other documentation for identity verification purposes.
6.1.3 Petron will send a cheque being the refund sum to the Cardholder’s last known address as notified. However, to enable
2.5 The Prepaid Card enables the Authorised Users to purchase fuels from any Authorised Reseller and to charge such
Petron to comply with the required legal obligations, the Cardholder shall be required to provide Petron with certain
purchases to the Prepaid Card PROVIDED ALWAYS THAT Petron shall not, under any circumstances or in any way
information before the refund request could be processed.
whatsoever, be bound to ensure the availability or provision of the fuels or be liable in the event of such non availability
or non-provision thereof and PROVIDED FURTHER THAT any purchase tax, customs excise and/or other
levies or duties imposed or levied by any governmental authority or body whether imposed before or after the 7. LOSS OF CARD, DISCLOSURE OF PIN, FRAUD AND PREVENTIVE MEASURES
date of any purchase and charge of the fuels to the Prepaid Cards shall be for the Cardholder’s account. 7.1 The Cardholder undertakes and agrees with Petron that it shall at all times during the term of this Agreement observe and
2.6 The Prepaid Card can only be used to purchase fuel and cannot be used to purchase mart items including lubricants. perform, and shall ensure that the Authorised Users shall at all times during the term of this Agreement observe and perform,
all the terms and conditions set out in this Agreement, including without limitation, the following:
2.7 The Authorised User shall be the only person with authority to use the Prepaid Card and it bearing the registration
number of the Listed Vehicle, then for use only in relation to such Listed Vehicle. The Cardholder and Authorised User 7.1.1 to take all reasonable care and precaution to prevent the loss, theft and mutilation of any Prepaid Cards;
hereby acknowledge and agree that in the event the Card Reader at the Pump (CRIND) is not available for any 7.1.2 to comply with all requirements, directions, instructions and measures as may be issued by Petron from time to time in
reason whatsoever, then the Authorised Reseller shall be required to verify the limit and/or status of the Prepaid respect of the Prepaid Card and/or PIN issued;
Card prior to authorising any purchase to be made. In this respect, Cardholder undertakes to cause the Authorised
User to co-operate with the Authorised Reseller. 7.1.3 not to reveal the PIN of the Prepaid Card bearing the registration number of a Listed Vehicle to any person other than
the Authorised User;
2.8 The Prepaid Card will be suspended from further use if an incorrect PIN is entered. It is the Cardholder’s
responsibility to ensure the correct PIN is used for the corresponding Prepaid Card when making a transaction at 7.1.4 to reimburse Petron all costs and expenses (including without limitation, legal fees) that Petron may pay, incur or sustain
an Authorised Reseller. in relation to any action taken to enforce the terms and conditions of this Agreement;
2.9 The aggregate amount chargeable at any one time or in any one transaction to the Prepaid Card in respect of a 7.1.5 to immediately inform Petron if the Cardholder suspects that a Prepaid Card is being used without its authorisation; and
Listed Vehicle shall not exceed the Fuel Limits applicable to the said Listed Vehicle. In the event the Prepaid Card has 7.1.6 to promptly inform Petron of any changes of its address and that of its Authorised Users.
reached and/or exceeded its Fuel Limits, the system will reject the said Prepaid Card and payment will not be able to
be affected, whether in full or partial and the transaction will not be recorded as a Prepaid Card transaction. 7.2 The Cardholder shall immediately notify Petron (Attention: PFCC) of the loss or theft of any Prepaid Cards or the disclosure
Accordingly, the Cardholder shall have to settle the payment directly with the service station. of the Cardholder’s PIN to any unauthorised person and the Cardholder’s liability for all purchases obtained through the use of
and charged to the said Prepaid Card shall be as follows:
2.10 If Cardholder opts for the Dual Card system, the Cardholder or Authorised User must present both the Driver Card
and the Vehicle Card to complete a transaction at an Authorised Reseller to purchase fuel. 7.2.1 for all Prepaid Card transactions incurred prior to the successful blocking of the said card upon the timely notification
of the date of loss or theft, the Cardholder shall be fully liable for all Charges; and after receipt of notification by Petron
2.11 The Prepaid Card shall be mailed or delivered to the Cardholder and is expected to take at least three (3) weeks of the loss or theft, the Cardholder’s liability shall be limited to the Fuel Limits applicable to the Listed Vehicle in question;
to arrive.
7.2.2 for all Prepaid Card transactions incurred after the date of Petron’s receipt of written notification of such loss or theft
2.12 Petron shall not, under any circumstances or in any way whatsoever, be liable or responsible for: and subject to the successful blocking of the card, the Cardholder shall have no liability PROVIDED ALWAYS THAT if the
2.12.1 any act or omission of any Authorised Reseller including the refusal by or failure of any Authorised Reseller loss or theft of the Prepaid Card is the result of any breach or default of the Agreement by the Cardholder and/or the
to honour the Prepaid Card or for any PIN refusal or rejection by EDC Pos terminal for any reasons Authorised User, the Cardholder shall be fully liable for all Charges incurred against the said Prepaid Card.
whatsoever or for any loss or damage arising from the manner of acceptance of the Prepaid Card, or for any
7.3 In the event the PIN is lost and/or misplaced and/or compromised, the Cardholder shall notify Petron embossed on the Prepaid Card. No purchases shall be made using a Prepaid Card which has been cancelled, terminated or have
immediately via Written Notification. Upon receipt of such notification, Petron shall re-issue another PIN expired. Any such purchases shall be the sole responsibility of the Cardholder.
number from such notification.
13.3 Petron may, by giving at least twenty-one (21) days prior notice and at its sole discretion, review or revoke the Cardholder’s
7.4 In the event the Prepaid Card is lost or stolen, the Cardholder shall immediately give verbal notification to Petron right to use any Card in its entirety or in respect of a particular transaction or any other material aspect of the Prepaid Card.
upon the discovery of such loss or theft to be followed immediately by a Written Notification. If Cardholder fails
13.4 Petron may from time to time review Cardholder’s financial position or Cardholder’s compliance of the terms and conditions
to give the above Written Notification, the Cardholder shall be liable for all purchases obtained through the use of
of the agreement and based on those findings, Petron may in its sole and absolute discretion take any or all (but not limited to)
and charges to the Prepaid Card. For the purpose of this Clause, proof of transmission or postage is not proof of
the following actions;
receipt by or delivery to (as the case may be) Petron. Upon receipt of the Written Notification by Petron, it shall issue
a replacement Prepaid Card and invalidate the lost or stolen Prepaid Card. If any lost or stolen Prepaid Card(s) is 13.4.1 Request further access to the Cardholder’s financial positions.
subsequently retrieved, the Cardholder shall destroy the invalidated Prepaid Card. 13.4.2 Modify, deny or withdraw any Fuel Limits extended to Cardholder.
7.5 The following security steps shall be adhered to by the Cardholder and/or Authorised User to prevent any 13.4.3 Revise the payment terms.
fraudulent Prepaid Card transactions;
13.4.4 Revise the payment methods.
7.5.1 The PIN shall not be written, printed or indicated in any manner on the card.
13.4.5 Suspend or terminate usage of the Prepaid Cards.
7.5.2 The PIN shall be keyed in personally by the Authorised User at the Authorised Reseller and not by any other party.
13.5 Petron may accomplish any or all of the foregoing at any time, in its sole discretion, by giving notice to the Cardholder, which
7.5.3 Adhering to such other security measures that Petron may issue from time to time. Cardholder also has notice may be provided by mail, email or by any other means specified in this Agreement and which shall be effective from the
the sole responsibility to monitor the use of the Prepaid Card and if they perceive any unusual transaction, date of such notice unless otherwise specified by Petron.
to inform Petron immediately. Petron has the absolute discretion to consider any request for payment
waivers which may include a total rejection. Petron is not responsible to monitor the account and to report 13.6 Petron may, by giving at least twenty-one (21) days prior notice and at its sole discretion, amend any of the terms and conditions
to the Cardholder any unusual pattern of transactions. of this Agreement which shall take effect on a date to be determined by Petron. Petron shall give written notice to the
Cardholder of the amendments and the Cardholder shall be deemed to have accepted and agreed to such amendments without
7.6 In granting the request from Cardholder for a replacement Prepaid Card, either due to theft, loss or damage, Petron reserves reservation. If Cardholder disagrees with the amendments, the Cardholder shall give written notification to Petron to terminate
the right to charge the Cardholder a replacement fee of RM10.00 per Prepaid Card or any other amount deemed appropriate. the Prepaid Card account provided that the Cardholder shall be bound by the amended terms and conditions in respect of any
transactions effected by Cardholder prior to the invalidation of the Prepaid Card by Petron.
8. PETRON PREPAID CARD WEB PORTAL
8.1 For those Cardholders that have signed up for Petron Prepaid Card Web Portal: 14. ASSIGNMENT
8.1.1 e-Invoices shall be displayed online at a designated website and Cardholder may view, download or print and 14.1 The Cardholder shall not have the right to assign, transfer or delegate any or all of its rights or obligations hereunder and any
accepts it as an official statement from Petron, in addition to or in place of any other agreed means of purported assignment, transfer or delegation shall be null and void. Petron may freely assign any or all of its rights, titles and
statement delivery. For Cardholders that have not opted for e-Invoicing, Petron shall have the discretion to interests (including without limitation any claims or right to receive payment of any monies hereunder) in or contemplated
impose a fee for any hardcopy issued by Petron. under this Agreement.
8.1.2 e-Statement shall be delivered to Cardholder electronically to an email address as nominated in the Petron
Prepaid Card Web Portal application form. 15. WAIVER
8.1.3 Petron has the discretion to discontinue issuance of hardcopy of statements. 15.1 Petron may, from time to time and at any time, at its sole discretion, waive either unconditionally or on such terms and
conditions as it may deem fit, any breach by the Cardholder and/or the Authorised User(s) of any terms and conditions
8.2 Petron may archive the invoices electronically or have them archived electronically by its nominated third-party contractor; herein contained and any modification thereof but without prejudice to its rights and remedies for enforcement thereof,
8.3 The Cardholder is aware that advanced electronic signatures, in line with country legislation, are used to protect the PROVIDED ALWAYS THAT:
integrity of all Prepaid Card e-statement. 15.1.1 no neglect or forbearance of Petron to require and enforce payment of any monies hereunder or the performance
and observance of any terms and conditions herein contained, nor any time which may be given to the Cardholder shall
9. FEES in any way prejudice or affect any of the rights, powers or remedies of Petron at any time thereafter to act strictly in
9.1 A fee of RM10.00 will be charged (if any) for a Replacement Prepaid Card in the event of loss, theft or mutilation in accordance with the provisions thereof, and
accordance with Clause 7.4 hereof or, in the case of surrender of a Prepaid Card in accordance with Clause 12.1 15.1.2 no such waiver of any such breach as aforesaid shall prejudice the rights of Petron in respect of similar breach or any
hereof, as applicable. other or subsequent breach of any of the terms or conditions aforesaid.
9.2 If Petron decides to increase or impose any new fees, the Cardholder will be notified at least two (2) months before
any changes take effect by posting the changes in the Petron Prepaid Card Web Portal. 16. DATA PROTECTION
16.1 For purposes of this Clause 16, the term “Personal Data” means any information relating to an identified or identifiable
10. GOODS AND SERVICES TAX individual (“Data Subject”) that is provided or made available to Petron or its duly authorised agent by Cardholder, or
10.1 Where Goods and Services Tax (“GST”) is introduced by the Government and is applicable to any supplies made its employee, in connection with this Agreement. The term “Process” means any and all collection, storage, dissemination,
by Petron under this agreement, Petron is entitled to charge GST on the payment of the supply. The consideration retrieval, destruction or use of Personal Data by Petron or its duly authorised agent.
for such supply will be increased by an amount calculated as follows: 16.2 Cardholder acknowledges that Personal Data, if any, is provided or made available to Petron or its duly authorised agent for the
AxR purpose of enabling Petron to perform its obligations under this Agreement, and under no circumstances will Personal Data
become the property of Petron.
Where:
16.3 Petron further agrees and undertakes:
A is the amount of consideration payable for the supply; and
16.3.1 to comply with the requirements of all applicable data protection laws and regulations in Malaysia
R is the applicable rate of GST.
16.3.2 to maintain technical and organisational processes and procedures that ensure a level of security appropriate to the risks
10.2 If Petron is liable for GST as contemplated by 10.1 then: represented by the processing and the nature of the Personal Data to be protected, and
(a) Petron shall: 16.3.3 to safeguard all Personal Data received from the Cardholder from and against any accidental or unlawful destruction
(i) provide to Cardholder information that may be reasonably required to establish its liability for GST; and or accidental loss, alteration, unauthorised disclosure or access.
(ii) do such things and provide such information and documents as may reasonably be required by the Cardholder 16.4 Cardholder is required to access and read Petron’s notice to its customers in compliance with the requirementsof the
to enable the Cardholder to claim an input tax credit under the GST law; and Personal Data Protection Act 2010 which is made available at:
http://www.petron.com.my/web/Media/uploads/47e5c3fe71954d56569f08acd0b94c16.pdf
(b) where a taxable supply has been made and consideration charged but the applicable GST has not been charged,
the increase in the consideration required by Clause 10.2(a) shall be paid by the Cardholder upon the provision
17. DISCLOSURE OF INFORMATION
of a tax invoice by Petron in accordance with the GST law.
17.1 The Cardholder, unless expressly stated otherwise hereby authorises Petron to disclose, to any of its agents and
11. GOVERNMENT FUEL SUBSIDY affiliates, any information furnished by the Cardholder or its employee to Petron at any time during the period of this
Agreement and any information in respect of the use of the Prepaid Card, for the purpose of performing its
11.1 It is the Cardholder’s sole responsibility to review the statements received from Petron to determine whether the obligations under this Agreement.
subsidy they are entitled to have been correctly credited to the Cardholder’s account, allocated or provided for.
Claims for subsidies not correctly credited, allocated or provided for must be made immediately but in any case not 17.2 Petron shall not disclose any confidential information to any third parties for purposes other than for the purpose of performing
later than 30 days from the date of the statements. its obligations under this Agreement unless the Cardholder expressly consent to the disclosure of such information.
11.2 In the event that Petron has over credited the Cardholder in subsidy entitlement, the Cardholder shall reimburse 17.3 Petron may disclose the Cardholder’s information to:-
Petron the amount over credited upon request by Petron. (a) regulatory bodies or other authorities in compliance with requirements under law or towards the detection or prevention
11.3 In the event of a restructure in the Government subsidy programme, Petron reserves the right in its sole discretion to of crime and/or fraud;
alter and revise these terms and conditions. (b) any party involved in or related to a legal proceeding for purposes in connection with the performance of its obligations
11.4 In the event of a late delivery of the Prepaid Card and/or PIN, no claims shall be entertained for any loss of subsidy under this Agreement;
during the mailing or delivery period. (c) in order to comply with any legal obligations to which Petron is subject to.
11.5 All applications for Prepaid Card which are eligible for Government fuel subsidy are subject to the approval of the
Government and it is the Cardholder’s sole responsibility to resolve any issues between the Cardholder and the 18. LIMITATION OF LIABILITY
Government, in relation to the application being rejected or cancelled or the fuel quota being revised by the Government. 18.1 Petron shall not be liable for any loss arising from:
11.6 Should the Government for any reason whatsoever rejects the reimbursement to Petron of any subsidy 18.1.1 any cause which results from abnormal or unforeseen circumstances beyond Petron’s control, consequences which
attributable to the Cardholder, the Cardholder shall indemnify and reimburse Petron the full amount of such rejected would have been unavoidable despite all our efforts to the contrary; or
subsidy claims upon request by Petron.
18.1.2 a retailer refusing to accept your Prepaid Card; or
11.7 In the event of Account termination, Petron reserves the right to withhold the subsidy quota letter of the
Cardholder, if any, until such time where all outstanding payments due to Petron are fully settled. 18.1.3 Petron’s compliance with legal and regulatory requirements;
11.8 Petron reserves the right to pursue with Cardholder for subsidy entitlement lodged with Petron by the Cardholder 18.1.4 loss or corruption of data unless caused by our wilful default.
that may belong to a separate legal entity in the event the subsidy claim is rejected by the Government. 18.2 Petron shall also not be liable for:
18.2.1 business interruption, loss of revenue, goodwill, opportunity or anticipated savings;
12. TERMINATION AND SUSPENSION
18.2.2 any indirect or consequential loss
12.1 This Agreement or the Account or any Prepaid Card(s) issued pursuant to this Agreement may be terminated or
cancelled as follows:-
19. NOTICES
12.1.1 by Petron;
19.1 All Written Notification, requests and/or other communications to be given by the Cardholder to Petron under this Terms and
(a) immediately at any time without prior notice in the event of any breach of the provisions of this Conditions must be communicated to the following address:- Petron Fleet Card Centre (“PFCC”) Post Office Box No.
Agreement by the Cardholder and/or any Authorised User; or 225, Jalan Kelang Lama, 58700 Kuala Lumpur. Fax No. 03-2281 6699 E-mail: [email protected]
(b) by giving the Cardholder prior written notice of termination or cancellation without assigning any reasons 19.2 If there are any complaints or inquiries and there is no feedback from PFCC, the Cardholder may contact Bank Negara LINK
therefore; or and TELELINK as follows:-
(c) in the event of inactivity of the Prepaid Card account for a consecutive period of 6 months or more; or
Laman Informasi Nasihat dan Khidmat (LINK) Bank Negara Malaysia. P.O. Box 10922, 50929 Kuala Lumpur.
(d) if this Agreement or the Prepaid Card expires on a set date and Petron has not agreed to renew the Tel: 1-300-88-5465 (1-300-88-LINK) (Overseas: +603-2174-1717) Fax: +603-2174-1515
Agreement; or E-mail: [email protected]
(e) if the Cardholder or Authorised User acts in a manner that is threatening or abusive to Petron’s staff or Operating Hours: 9.00 a.m. - 5.00 p.m. (Monday - Friday)
representatives; or
(f) if the Cardholder fails to pay fees or charges that the Cardholder have incurred or fails to put right any
shortfall; or 20. OTHER TERMS AND CONDITIONS
(g) in the event of the Cardholder’s death 20.1 This Agreement shall constitute the entire rights and obligations of Petron, the Cardholder and the Authorised User(s)
with respect to the subject matter hereof and shall supercede any prior negotiations, representations or agreements,
12.1.2 by the Cardholder:- either oral or written, related to the subject matter hereof.
(a) by giving Petron fourteen (14) days prior written notice subject to Clause 12.3 below. 20.2 In case any provision in this Agreement shall be, or at any time shall become invalid, illegal or enforceable in any
12.2 Petron may also terminate this agreement and/or cancel or suspend the Prepaid Card or the Cardholder’s account respect under any law, such invalidity, illegality or unenforceability shall not in any way affect or impair any other
immediately if Petron believes that the Prepaid Card is deliberately being used by the Cardholder and/or Authorised provisions of this Agreement.
User to commit fraud or for other illegal purposes. 20.3 This Agreement and all matters arising out of the issuance and use of the Prepaid Cards shall be governed by the laws
12.3 The Cardholder shall remain liable for all charges incurred on any Prepaid Card after such termination or of Malaysia and the parties shall also submit themselves to the jurisdiction of the Malaysian Courts.
cancellation or request of cancellation of the Agreement and/or Account and/or Prepaid Card(s). All charges incurred 20.4 In this Agreement, unless there is something in the subject or context inconsistent herewith, words importing the
on the Prepaid Cards up to and including the said effective date of termination or cancellation shall be settled in full. singular shall include the plural meaning and vice versa, words importing the masculine gender shall include the
12.4 If this Agreement and/or Account and/or Prepaid Card shall, for any reasons whatsoever, be terminated or feminine and neuter genders and words importing persons include corporation, partnership and sole proprietorships.
cancelled in accordance with the provisions of this Agreement, the Cardholder shall be responsible to obtain from 20.5 This Agreement shall be binding upon the parties hereto, their respective heirs, personal representative, assigns and
the Authorised User and return to Petron each cancelled Prepaid Card. The Cardholder agrees to indemnify and hold successors-in-title.
Petron harmless for any losses, damages or liabilities arising from a claim against Petron for the termination or
cancellation of a Prepaid Card. 20.6 The Cardholder is requested to establish and maintain precaution in order to prevent the Authorised User, any
employees, agents or representatives from making, receiving, providing or offering substantial monies, gifts,
12.5 No termination or cancellation in accordance with this Agreement shall affect the Cardholder’s obligation and liability to entertainment, payments, loans or other consideration to Petron’s employees, Authorised Reseller, agents or
effect full payment for any purchases of fuels charged to any Prepaid Card(s) or otherwise prescribed in this Agreement. representatives for the purpose of influencing those persons to act contrary to Petron’s best interest. This obligation
12.6 The termination or cancellation in accordance with the provisions of this Agreement shall be without prejudice to shall apply to the activities of any one or more of your employees and/or contractors in their relations with any one
Petron’s rights in respect of any antecedent breach of the agreement and stipulation herein contained. or more of Petron’s employees and/or their families and/or third parties arising from this Prepaid Card Account.
12.7 In the event of termination or cancellation of this Agreement and/or Account, Petron has the right to withhold any
security until such time that all outstanding amount has been settled in full.