This document provides guidance on documenting audit issues and findings. It discusses the components of an effective finding using the CCCER model, which stands for Criteria, Condition, Cause, Effect, and Recommendation. The Criteria are the performance standards or expectations. The Condition is what was discovered by the auditor. The Cause explains why the condition exists. The Effect describes the consequences of the issue. The Recommendation provides actions to address the root cause. Transaction cycles and key documents in the sales process such as orders, invoices, and payments are also summarized.
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Chap 9
This document provides guidance on documenting audit issues and findings. It discusses the components of an effective finding using the CCCER model, which stands for Criteria, Condition, Cause, Effect, and Recommendation. The Criteria are the performance standards or expectations. The Condition is what was discovered by the auditor. The Cause explains why the condition exists. The Effect describes the consequences of the issue. The Recommendation provides actions to address the root cause. Transaction cycles and key documents in the sales process such as orders, invoices, and payments are also summarized.
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EFFECT
CHAP 9: DOCUMENTING ISSUES
- The consequences of the conditions identified. FINDING - the name given to the discrepancy between - The risk ore exposure the organization, program, what is expected and what is actually in place, as or process will face because the condition isn’t discovered by auditors during the course of their work. consistent with the criteria - Impact resulting from the problem It provides the details about the anomaly and is - “so what?” “why should anyone care about determined as a result of the procedures performed by the this condition?” – a helpful approach is to ask auditor. these to document appropriate findings. It is the difference between the condition and criteria. - It is helpful to quantify as much as possible the effects of findings so it will be a yardstick to It is SATISFACTORY if the conditions meet the criteria. determine if the finding has merit or not. CCCER/5C MODEL RECOMMENDATION - A systematic framework that is very helpful when - The action, or collection of actions, that if preparing findings successfully implemented, will neutralize the - Criteria, Condition, Cause, Effect, cause, stop the effect, and restore the condition Recommendation in a desirable state. CRITERIA - Its effectiveness will depend on the auditor fully capturing the details about each of the - The performance standards or expectations set components of CCCER model. by relevant stakeholders - It will be more convincing and compelling if each - It is used in making the evaluation or verification, component is elaborated so the reader will come and consist of the expected performance. up with the same conclusion - What should exist – the correct state - What should be or what was expected. Poka Yoke CONDITION - It focuses on mistake proofing a process or activity so an operation cannot be performed - What the auditor discovered as a result of incorrectly. applying audit procedures - If the finding has to do with an operator making a - Factual evidence that the internal auditor found mistake while performing the task, it will be during the review particularly very helpful. - Internal audit procedures may include testimony, - For example. Poka Yoke is geared to: reviewing documents, observation, and performing calculations 1. Eliminate the possibility of error by redesigning - It is what is in place the process (the best course of action) - It is the current state. 2. Replace or substitute the part, task, or process - What actually exist/existing? for a more reliable one (can be done through CAUSE robotics and automating the activities) 3. Detecting the error before further processing - The reason why the condition exists (preventive controls such as when wrong input is - Explains why there is a difference between made or a checklist to prevent workers from expected and actual conditions investing time and effort processing - The root causes must be identified by the auditor incomplete/inaccurate transactions) so they will not work with the symptom(s) of the 4. Minimize the effect of error (such as problem and make inadequate recommendations authorization limits on service environment) that provide insufficient solution. 5. Make work easier to perform by color-coding Tools for Identifying the Root Cause items, combining steps, etc. 1. 5 WHYS – ask “why?” until you get to the root Making Findings and Recommendation Persuasive cause of the issue. Findings and recommendation will be persuasive to the 2. Cause and Effect Diagram – the fishbone extent that they convince the reader that there is a real diagram and Ishikawa Diagram that shows problem that requires correction. This can be through the visually all the possible factors creating the issue following: to see where it started. 3. Drill Down – break down the condition into 1. Quantify as much as possible (such as in smaller parts to gain a better understanding of the monetary terms, percentage, or number of units larger picture. This can include Data Analytics. affected) 2. Make sure findings are significant (they should Note: One of the most common reasons for recurring not receive audit findings pertaining to minutiae problems is misdiagnosing the cause of the problem because they are dealing with complex and and focusing on correcting symptoms instead. worrisome risks already) 3. Consider the cost/benefit involved (consider Forms and Documents prudence and fiduciary responsibility. Both 1. Sales Order – contains the details of goods quantitative and qualitative costs and benefits in ordered including quantity and price. The order shall be evaluated to prevent presenting slip. problems that are particularly insignificant and 2. Shipping Document – the bill of lading or require higher cost to correct) delivery receipt. It describes the goods to be 4. Use appropriate language (know who the shipped and serves as the contract between readers are and make the language appropriate entity and carrier. for the audience, some may be familiar with terms 3. Sales Invoice – the billing statement. It describes on systems and methodologies while others the goods sold, amount due and terms of require simplified presentation of the material) payment. 4. Remittance Advice – intended to facilitate the accounting for cash collection SUPP. LECTURE: TRANSACTION 5. Daily Summaries – summaries of transactions CYCLES - TOC recorded during the day by different departments
TRANSACTION – an agreement between 2 entities to Important Notes to Forms or Documents
exchange goods or services 1. The department that initiated the processing TRANSACTION CYCLES – means through which an approves the form and is accountable for unused accounting system processed transactions of related forms. Access to those forms shall be limited to activities. them. 2. Notification of form doesn’t necessarily mean aa CATEGORIES OF TRANSACTION CYCLES hard copy; it can be thru e-mail. Revenue and Receipt 3. The department that initiation, received, or processed the form shall retain a copy (not - Sales of goods or services to customers necessarily hard copy) - Collection of cash Departments on the Revenue Cycle Expenditure and Disbursement ▪ Sales Department – aims to increase entity’s - Acquisition of goods and services sales. They prepare the sales order and monitor - Payment of the goods and services acquired order status. They have the exclusive function to Human Resource and Payroll communicate with customers and maintains list of authorized customers. They maintain the range of - Acquisition of services from employees SP on products. - Payment of the services acquired ▪ Credit Department – aims to maximize exposure to high-risk customers. It is independent from Product or Conversion sales dept and also issues list of authorized - Production of the entity’s product for sale customers. They approve the credit request by preparing a memo with “approved” mark in SO. Financing and Investing ▪ Inventory Control Department – aims to control - Generation of capital funds from outside investors transfers of inventory in and out of the storage - Investment of capital funds to other profitable areas, monitor the inventory levels, and report activities slow-moving or damaged items. They monitor the availability of goods ordered and authorize its REVENUE AND RECEIPT CYCLE issuance to shipping department by forwarding Business Function the approved SO to shipping dept. ▪ Shipping Department – aims to provide - Resources are distributed to customers in reasonable assurance that all shipments are exchange for promises of future payments authorized and customers are billed. Compares - Customers pay cash for resources distributed to the sales order with goods approved for sale in them the inventory. They release the goods to carrier - Affects the sales (including SRA and SD) and obtains the receipt then notify the sales dept accounts, receivable (including allowances) that goods are shipped. accounts, and cash o Shipping Documents – these are pre- - Revenue affects SCISBA (sales, credit, numbered and assure that related billings inventory/warehouse, shipping and accounting). are made on periodic basis. - Receipts affects MTA (mail room, treasury, ▪ Billing Department – aims to provide reasonable accounting) assurance that all billings are shipped. Compares docs from sales and shipping department. Prepares the sales invoice (pre-numbered). Note that shipping document must be present before preparation of sales invoice. EXPENDITURE AND DISBURSEMENT CYCLE HUMAN RESOURCE AND PAYROLL CYCLE Business Functions - It is a continuation of the expenditure and disbursement cycle. This covers the entity’s - Resources are acquired from vendors in acquisition of services from its employees and exchange for obligation to pay personnel. - The entity pays cash to vendors and employees - Auditors are concerned because it includes - Affects the PPPC (Purchases, PRA and D, different categories of employee benefits that can Payables, and Cash) affect the FS and significant amount of resources Forms and Documents are incurred in this cycle. 1. Requisition Slip – the purchase requisition that Business Function contains the details of the user department’s - Services are received form employees in request exchange for obligations to pay. 2. Purchase Order – describes the goods to be - Entity pays cash to employees acquired including quantity and description - Affects the SPWIC (salaries and wages, premium 3. Receiving Report – describes the goods exp and payable, WHT Payable, Inventoriable received including quantity, description, and salaries, and Cash) condition 6. Shipping Document – describes the goods to be Forms and Documents shipped and serves as the contract between 1. HR Records – the personnel records of the 201 entity and carrier. File. It contains all info related to the entity’s 4. Vendors Invoice – describes the goods sold, employees from time they are hired up to their amount due and the terms of payment eventual termination. Documents the salaries, 5. Daily Summaries – summarizes the transactions deduction, etc. recorded during the day by the different 2. Daily Time Record (DTR) – describes the department. number of hours worked by an employee during Departments in Expenditure Cycle a day covered by pay period 3. Payroll Register – shows all related payroll ▪ User Department – prepares the requisition slip information to be forwarded to purchasing and accounts 4. Labor Cost Summary – shows payroll payable department information that are capitalizable or can be ▪ Purchasing Department – aims to meet the attributed to a particular job or customer order specific needs of the use at the least possible 5. Employee Earnings Record – cumulative year- cost. They receive the PR and locate for the to-date summary of earnings and deductions for vendor. They prepare the purchase order and every employee monitor status of the order 6. Daily Summaries – summarizes transactions ▪ Receiving Department – aims to provide recorded during the day by diff department reasonable assurance that received goods are based on approved purchase order. They retain Departments in Human Resource and Payroll Cycle PO until goods are received. They compare the ▪ User Department – aims to ensure that time purchase orders from shipping documents form records prepared by employees represent actual the carrier. hours worked. Monitors and approves the DTR. o Blank Purchase Order – a control that ▪ HR Department - ensures employees included in they can implement. the payroll are rendering services to the entity. ▪ Accounts Payable Department – aims to The maintain the HR Records. The determine provide reasonable assurance that payments will terms of settlement (lump-sum or installment) only be made to shipments received. It does the during employee termination 3-way Match (Requisition Slip, PO, Receiving ▪ Payroll Department – aims to provide Report, and Vendor’s invoice). They also prepare reasonable assurance that the payroll calculation vouchers. in every period is valid. They consider any o Voucher Package – includes the RS, updates on payroll rates and prepares the Payroll PO, receiving report, vendor’s invoice, Register and updates the Employee Earnings and voucher). This is filed by due date so Record as to pay liability on time and take ▪ Treasury Department – aims to provide advantage of discounts reasonable assurance that all payroll cash ▪ Treasury Department – for disbursements. They disbursements are based upon a recognized review the voucher package and prepare the liability or actual services rendered by checks with authorized signatories. The last employees. They prepare the check, have it person signing the check cancels the voucher by signed, and distribute to employees. Unclaimed marking “paid” or “cancelled” or check number. payroll checks shall be re-deposited to the bank. ▪ Accounting Department – aims to provide Authorization reasonable assurance that items related to - Transactions shall be approved by BOD since it payroll are appropriately classified and recorded involves significant amounts. in correct accounting period at appropriate amounts. Recording o In Inventory – they record inventoriable - Transactions are recorded in GJ by personnel in costs to appropriate jobs or customer gen accounting. Their competency is reviewed. accounts forwarded to general accounting for daily summary Note: o In General – reviews the daily summaries and documents received. ▪ Regardless of the manner of safekeeping, access Records the payroll related expenses to these certs is given to at least 2 high-ranking and liabs. officers such as president or CEO. It is called Dual Control or Joint Custody PRODUCTION OR CONVERSION CYCLE - It covers the production of entity’s product for sale where materials, labor, and overhead are converted to FG. - Its primary objective is the proper valuation of inventories and COGS. Custody - The physical custody of materials and labor documents are held by production department. Adequate physical controls must be implemented. - Auditors may have Confirmation Requests if the custody is held by the other parties. Authorization - The production department is authorized to make normal production runs. - In the case of special runs such as when meeting special orders, BOD or its authorized representatives must give authorization Recording - Recorded by cost accounting - Daily summaries are prepared then forwarded to general accounting for reconciliation - Normally, auditors review the competency of individuals recording FINANCE AND INVESTMENT CYCLE - Generally involves the three major categories of transactions: investment, long- term debts, and SHE. - Covers complicated accounting processes on investing, mergers, long term liabilities, and equity transactions - Involves few but significant amounts of resources - Control related duties and responsibilities is one of the major considerations of the auditor. Custody - Unissued equity and debt certs must be kept by internal official or independent external custodian. If it is held internally, then the accounting for it is observed.