Scribd Logo
Upload

Welcome to Scribd!

  • 3 views

    SURVEY

    Uploaded by

    beabauzon
    This survey document contains results from a survey about online shopping preferences and satisfaction. It includes tables showing the strand, age, gender and monthly allowance of respondents. It also contains data on preferred platforms for buying clothes online, preferences around refunds and payment methods, and levels of satisfaction with refunds, shipping and payment on a scale of 1 to 5. The majority of respondents preferred more affordable prices, Shopee as a platform, and were satisfied or very satisfied with refunds, shipping and payment options when shopping online.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    SURVEY

    Uploaded by

    beabauzon
    3 views5 pages
    This survey document contains results from a survey about online shopping preferences and satisfaction. It includes tables showing the strand, age, gender and monthly allowance of respondents. It also contains data on preferred platforms for buying clothes online, preferences around refunds and payment methods, and levels of satisfaction with refunds, shipping and payment on a scale of 1 to 5. The majority of respondents preferred more affordable prices, Shopee as a platform, and were satisfied or very satisfied with refunds, shipping and payment options when shopping online.

    Original Description:

    Survey for the participants

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This survey document contains results from a survey about online shopping preferences and satisfaction. It includes tables showing the strand, age, gender and monthly allowance of respondents. It also contains data on preferred platforms for buying clothes online, preferences around refunds and payment methods, and levels of satisfaction with refunds, shipping and payment on a scale of 1 to 5. The majority of respondents preferred more affordable prices, Shopee as a platform, and were satisfied or very satisfied with refunds, shipping and payment options when shopping online.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    3 views5 pages

    SURVEY

    Uploaded by

    beabauzon
    This survey document contains results from a survey about online shopping preferences and satisfaction. It includes tables showing the strand, age, gender and monthly allowance of respondents. It also contains data on preferred platforms for buying clothes online, preferences around refunds and payment methods, and levels of satisfaction with refunds, shipping and payment on a scale of 1 to 5. The majority of respondents preferred more affordable prices, Shopee as a platform, and were satisfied or very satisfied with refunds, shipping and payment options when shopping online.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 5

    SURVEY/SURVEY RESULTS

    PROFILE OF RESPONDENTS
    TABLE 1
    STRAND OF RESPONDENTS
    STRAND FREQUENCY PERCENT
    ABM 44
    STEM 45
    TVL 21
    ICT 11
    ARTS AND DESIGN
    HUMSS 29

    TABLE 2
    AGE OF RESPONDENTS
    AGE FREQUENCY PERCENT
    16-17 Years old 93
    18-19 Years old 52
    20-21 Years old 5
    Others, Please Specify

    TABLE 3
    GENDER OF RESPONDENTS
    GENDER FREQUENCY PERCENT
    Female 74
    Male 76
    TABLE 4
    MONTHLY ALLOWANCE
    MONTHLY ALLOWANCE FREQUENCY PERCENTAGE
    Php 300-Php 1000 78
    Php 1000-Php 2000 42
    Php 2000-Php 3000 25
    Others, Please Specify 5

    LEVEL OF SATISFACTION
    A.
    TABLE 1
    PREFER BUYING CLOTHES IN ONLINE SHOP
    PREFER FREQUENCY PERCENTAGE
    More Affordable 81
    More Accessible 25
    Convenience 27
    Others please specify 17

    TABLE 2
    PLATFORM
    PLATFORM FREQUENCY PERCENTAGE
    TikTok Shop 61
    Shopee 70
    Lazada 12
    Others, please specify 7

    TABLE 3
    REFUND FREE PAYMENT
    REFUND FREQUENCY PERCENTAGE
    Yes 90
    No 60
    B.
    REFUND 5 4 3 2 1
    (very (Satisfied (Neutral) (Dissatisfied (Very
    Satisfied) ) ) Dissatisfied)

    REFUND 5 4 3 2 1
    (very (Satisfied (Neutral) (Dissatisfied (Very
    Satisfied) ) ) Dissatisfied)

    REFUND 5 4 3 2 1
    (very (Satisfied (Neutral) (Dissatisfied (Very
    Satisfied) ) ) Dissatisfied)

    21 62 47 18 2

    REFUND 5 4 3 2 1
    (very (Satisfied (Neutral) (Dissatisfied (Very
    Satisfied) ) ) Dissatisfied)

    11 66 53 17 3
    SHIPPING 5 4 3 2 1
    (very (Satisfied (Neutral) (Dissatisfied (Very
    Satisfied) ) ) Dissatisfied)

    56 44 38 10 2

    REFUND 5 4 3 2 1
    (very (Satisfied (Neutral) (Dissatisfied (Very
    Satisfied) ) ) Dissatisfied)

    SHIPPING 5 4 3 2 1
    (very (Satisfied (Neutral) (Dissatisfied (Very
    Satisfied) ) ) Dissatisfied)

    21 52 45 26 6
    5 4 3 2 1
    SHIPPING (very (Satisfied (Neutral) (Dissatisfied (Very
    Satisfied) ) ) Dissatisfied)

    57 59 24 3 7

    You might also like