One Program Manual
One Program Manual
Version 3 (Oct’23)
*PBPartners is a brand of Policybazaar Insurance Brokers Private Limited
Dear Valued Partner,
Welcome to the world of PBP One and experience the joy of rewards like never before.
In recognition of your dedication, perseverance, and hard work, we are thrilled to announce this exclusive
Partner Engagement & Reward Program, meticulously designed, just for you.
Your active participation in the program promises substantial rewards, and we are eager to join forces with
you in making this program an immense success.
This manual will explain more details on the program construct and means by which you can earn more by
doing business with us.
Regards,
PBPartners
Performance
As Agent Partner get rewarded for your loyalty and dedication.
The more consistent you are in generating business with us, the more you’ll be rewarded
Based
Perks
For your business achievements, we will reward you with LMC or loyalty coins, which can be
redeemed for a range of rewards
Month Monthly APE Monthly Increment (%) Loyalty Coins • APE in 6th month was 20K, which is 5K < than min APE required
Accumulated of 25K, So in this month his consistency weightage will be 0%
and no increment/ coins will be given
Month 1 1,00,000 0% 0
• However, if he meets the APE requirement next month (i.e
Month 2 2,00,000 0.10% (0.0%+0.10%) 200 month 7), his increment will be 0.50%, i.e. 1 step less than the
last month that he earned coins (i.e what he earned in month 4)
Month 3 3,00,000 0.30% (0.10%+0.20%) 900
• So basically the number of months he miss on meeting APE gate
criteria, he keeps going back by equal number of steps (months)
Month 4 4,00,000 0.50% (0.30%+0.20%) 2000 in each case as per the master increment grid
Total 9,600
Month 3 3,00,000 0.30% (0.10%+0.20%) 900 • If he meets the APE requirement next month (i.e. month 7) , his
increment will be 0.10%, i.e. 2 step less than the last month he
earned coins (i.e. what he earned in month 2)
Month 4 4,00,000 0.50% (0.30%+0.20%) 2000
• So basically the number of months he miss on meeting APE gate
Month 5 20,000 No Increment 0 criteria, he keeps going back by equal number of steps (months)
in each case as per the master increment grid
(< than min. APE)
Month 6 20,000 No Increment 0
(< than min. APE) Note: Minimum APE: ₹25,000 &
Maximum APE: ₹10,00,000
Month 7 6,00,000 0.10% (0.0+0.10%) 600
Total 3700
Month 7 6,00,000 0% 0
Note: Minimum APE: ₹50,000 &
Maximum APE: ₹10,00,000
Total 1300
CASE(4) HEALTH - Raj is a PBPartners’ health agent partner. He does ₹1,00,000 APE in his 1st month and gets 0% as per T&Cs of the program. However, for next upcoming months
he will be eligible to receive an additional 0.50% every month starting off with the base percentage of 0.10% in 2nd month
(only if he meets the min. APE requirement every month)
• APE in 4th, 7th , 8th , 9th & 10th month were 12K, 10k,
Month Monthly APE Accumulated Monthly Increment (%) Loyalty Coins
10k, 11k & 10k respectively which are all less than min
APE required. So in all the respective months his
Month 1 1,00,000 0% 0
consistency weightage will be 0 and no increment/ coins
Month 2 2,00,000 0.10% (0.0%+0.10%) 200 will be given
Month 3 3,00,000 0.60% (0.10%+0.50%) 1800
• If he meets the APE requirement in month 5, his
Month 4 12,000 (< than min APE) No Increment 0 increment will be 0.10%, i.e. 1 step less than the last
month he earned coins which was in month 3
Month 5 4,00,000 0.10% 400
Month 6 3,00,000 0.60% 1800 • If he meets the APE requirement again in month 11, his
Month 7 10,000 (< than min APE) No Increment 0 increment will be 0%, i.e. 4 step less than the last month
he earned coins which was in month 6
Month 8 10,000 (< than min APE) No Increment 0
Month 9 11,000 (< than min APE) No Increment 0 • So basically the number of months he miss on meeting
APE gate criteria, he keeps going back by equal number
10,000 (< than min APE)
Month 10 No Increment 0 of steps (months) in each case as per the master
increment grid
Month 11 6,00,000 0% 0
Month 12 4,00,000 0.10% 400 Note: Minimum APE: ₹12,500 &
Maximum APE: ₹10,00,000
Total 4600
Mastery Mastery Motor Min Life Min Health Min CL Min SLABS- MOTOR BU NOP’s
No. Of NOPs Level 1 >= 5 & < 10
Level Coins No. of NOPs No. of NOPs No. of NOPs
Level 2 >= 10 & < 20
Level 3 >= 20 & < 40
Level 5 10,000 60 25 50 75
Level 4 >= 40 & < 60
Level 3 3,000 20 9 19 15
Level 2 2,000 10 5 10 8
Level 1 1,000 5 2 7 5
Mastery Total Mastery Motor NOPs Life NOPs Health NOPs CL NOPs
Level Coins
Level 1 3000 5 - 7 5
(1000) (1000) (1000)
Mohit has mastered Level 1 as he has cross-sold the min. NOPs required to reach Level 1 in each vertical.
He will receive 1000 mastery points per vertical. Therefore, now his total mastery coins will be 3000 ( 1000 + 1000 + 1000 )
LIFE Example 2 - Anuj is PBPartners’ Life agent partner. Now, in order to earn mastery coins, he has to cross-sell policies.
Mastery Total Mastery Coins Motor NOPs Life NOPs Health NOPs CL NOPs
Level
Level 2 4000 10 - 9 8
(2000) (0) (2000)
Anuj has mastered Level 2 for only two verticals as he has cross-sold the min. NOPs required for Motor and CL only.
He will receive now 2000 mastery points per qualified vertical. Therefore, now his total mastery coins will be 4000 (2000 + 2000)
(Note: An agent partner has to meet the minimum APE per policy in order to earn mastery coins. No sum of 2 APE policies will be considered for mastery
coins)
Level 5 10,000 25 50 75
Level 4 5,000 15 30 30
Level 3 3,000 9 19 15
Level 2 2,000 5 10 8
Level 1 1,000 2 7 5
• Mohit has mastered Level 1 in Life BU as he has cross-sold the min. NOPs required to reach Level 1 He has also mastered Level 4 in CL BU as he has cross –
sold min. NOPs .
• He will receive 1000 mastery points ( Level 1) from Life BU and 11,000* mastery points ( Level 4+ level 3+ level 2 + level 1 ) from CL BU. Therefore, now his total
mastery coins will be 12,000.
*Mohit will be eligible for 11,000 points of CL BU only if he has not received coins previously from the other level. If he has received the mastery points prior from the other level
then he will be eligible to receive coins from for that particular levels of mastery coins which he has not received. For example – If he already received till level 2 coins of CL BU.
Then he will be receiving the coins for level 3 & level 4 i.e. 8000 mastery coins.
(Note: An agent partner has to meet the minimum APE per policy in order to earn mastery coins. No sum of 2 APE
policies will be considered for mastery coins)
Life
Motor CL NOP’s SLAB EXAMPLE
Mastery Level Mastery Coins Min No. of
Min No. of NOPs Min No. of NOPs
NOPs SLABS- LIFE BU NOP’s
Level 1 >= 2 & < 5
Level 5 10,000 60 25 75 Level 2 >= 5 & < 9
Level 4 5,000 40 15 30 Level 3 >= 9 & < 15
Level 4 >= 15 & < 25
Level 3 3,000 20 9 15 Level 5 >= 25
Level 2 2,000 10 5 8
Level 1 1,000 5 2 5
• Rohit has cross-sold 5 NOP’s of Motor BU then he will qualified to the level 1 and will be given 1000 mastery coins After this if he cross sells 35 more
NOP’s of motor BU then he will reach level 4 directly by qualifying the min. requirement of NOP’s of level 4 ( 40 NOP’s ) i.e. initial NOP (5) + new NOPs
(35) = 40 NOPs. Now he will receive total of 10,000 mastery coins ( Level 4 + Level 3 + Level 2). He will not receive mastery coins for level 1 again as he
has already received it
(Note: An agent partner has to meet the minimum APE per policy in order to earn mastery coins. No sum of 2 APE
policies will be considered for mastery coins.)
Level 1 1,000 5 2 7
• Mohit has cross-sold the 16 NOP of Motor BU then he will qualified to the level 2 and will be given points of 2000 mastery coins ( provided he has
received the mastery coins of level 1, if not received then 1000 more of mastery coins will be added and he will receive total of 3000 coins). Then if he
cross sells 4 more NOPs of motor BU then he will reach level 3 and receive 3000 more mastery coins for that particular level (as he has already received
the mastery coins for level 1 and level 2). So for doing 20 motor NOPs, Mohit earns total 6000 master coins.
(Note: An agent partner has to meet the minimum APE per policy in order to earn mastery coins. No sum of 2 APE
policies will be considered for mastery coins.)
Example: - Vijay Singh is a Life agent partner, and he participated in a monthly contest run by PBPartners, which was based on NOPs, where a partner had to sell 30 Life policies
between April 10 and April 30, and the contest reward announced was a Rs 15,000 Smart Watch. The winner of the contest can either simply redeem his Smart Watch, or he can
transfer the same amount of contest coins to his LMC wallet.
Fortunately, Vijay Singh sold 30 policies on time and was eligible for the reward. He further decided to transfer the prize amount into his LMC account. He was able to access the
coins summary on the LMC coins section of the PBP One Program under the contest coins tab. Now, he can either redeem this amount to purchase any other loyalty reward or
collect more points, which can be redeemed for a bigger reward from the catalogue later, depending on how much more coins partner has accumulated in the wallet
Note: Each contest will be governed by specific terms and conditions, which would be shared along with contest announcement
Participate in the PBPartners contests to earn more coins or redeem the reward of your choice
Destination & Activity images for representational purpose only. Actual list / catalogue/ value will be shared later
*PBPartners is a brand of Policybazaar Insurance Brokers Private Limited
Redeem your LMC Coins to Get Exciting Rewards
Product images for representational purpose only. Actual list / catalogue/ value will be shared later
*PBPartners is a brand of Policybazaar Insurance Brokers Private Limited
Redeem your LMC Coins for a Wide Range of Shopping Vouchers
Coupons
MOVIE
TICKETS
FOOD
GIFT
VOUCHER
HOLIDAYS
VOUCHER
GIFT
SHOPPING
VOUCHER
Coupons
GROCERY
Voucher names, images for representational purpose only. Actual list / catalogue/ Value will be shared later
*PBPartners is a brand of Policybazaar Insurance Brokers Private Limited
PBP One - Terms and Conditions:
• The program is applicable for certified individual agent partners (IP) only. Business sourced under the certified and registered IP code only will be considered
• The program starts from 1st Oct 23 & ends on 31st March 24 (after which a fresh business & coins earning cycle starts)
• The company reserves the right to change & modify the terms and conditions in case of any ambiguity & dispute.
• The Company reserves the right to change or terminate the entire Program at any time without assigning any reason or giving prior notice, whatsoever. In such an event, any reward points accumulated so
far may or may not be allowed to be redeemed and will be at the sole discretion of the Company
• This a motivational and voluntarily participation based program.
• This Program is a motivational Program offered by company and nothing herein creates any relationship of agency, partnership, employer-employee etc., with you and the relationship between us is independent.
• Company reserves the right to make use of the agent partner ‘s personal information for promotional activities
• In case the agent partners gets terminated or leaves the program in between, redemption will be on the bases of the sole discretion of the company
• Participation in this Program means the Agent Partner has read, understood and confirms his/her acceptance of these terms and conditions
• Agent Partners shall be fully responsible to maintain the confidentiality of the password and redemption of points. Company shall in no case be responsible and liable for any misuse or wrongful redemption of the
same
• By enrolling into this Program, Agent Partners agrees to receive communication(s) from company relating to the Program and Agent Partners unconditionally agrees not to make any claim or raise any complaint
against company in this respect.
• Agent Partners agrees that company shall not be liable for any claims, costs, injuries, losses, or damages of any kind arising out of or in connection with the Program or with the acceptance, possession, redemption or
use of reward
• Company shall not be liable for any loss or damage due to Act of God, Governmental actions, other force majeure circumstances and shall not be liable to pay any amount as compensation or otherwise for any such
loss
• Program shall be void in any State where prohibited by law. In such case, company shall not be liable to provide any free cashback, gift(s) or compensation to the Participants on any account
• Decision of company in relation to the Program and matters incidental thereto shall be final and binding on the Agent Partners
• Agent Partner gives company the right to publish and broadcast in any media, anywhere in the world, for editorial, advertising, promotional, marketing and / or other purposes, Agent Partner's and / or Winner’s
name, image, Likeness and / or photograph (except where prohibited by law), or any other information (in relation to the Program), without any further permission or consent or consideration in any form.
• In order to earn loyalty coins, agent partners must fulfill the minimum APE gate criteria in the respective BU as mentioned
• Consistency percentage is different for each vertical, refer to the tables to know about the consistency percentages.
• If a agent partner is unable to fulfill the minimum APE criteria in a month, he will earn zero coins & in the next month his consistency weightage will be similar to the previous month before the month he
last earned coins
• Base percentage for Loyalty coins, for all four BUs is the same (10%)
• In order to earn mastery coins, agent partners must fulfill the minimum APE per policy. For a minimum number of NOPs, the sum of two NOPs will not be considered.
• The LMC coins earned in a specific month can only be redeemed in the later month or as per the specified timelines by the company
• The coins need to be redeemed before the end of current FY, as the coins will not get carried forward for redemption in next FY
• Agent Partners qualifying and achieving the parameters announced as part of Program shall be eligible for points as decided by company from time to time.
• Once the score calculation is complete and approved by company, agent partners shall be intimated about the points he/ she has earned under the Program and the same shall be credited to the agent
Partners account as decided by company and will be communicated to the agent Partners.
• Rewards are subject to applicable tax laws/ TDS/ 194R and subject to change from time to time as per Government laws
• Any tax applicable on the reward thereof under this Program will be borne by the agent partners
• The rewards, value of LMC coins and privileges of this program are offered at the sole discretion of the company and are subject to change without any prior notice
• Redemption of the vouchers is at sole discretion of the agent partner and company will not be liable for any loss or misuse
• Each contest will be governed by its own respective terms and conditions will be announced by company from time to time
• Incase of agent partner’s termination or resignation from PBPartners, the agent partner’s coins redemption will be subject to company’s discretion
• Mastery coins earning calculated cumulatively and is not basis any fixed cycle like monthly, quarterlyy etc
• All values in INR
• Net premium will be considered for calculation
• Actual rewards catalogue to be revealed later
• Maximum APE capped at INR 10L for loyalty coins
CL Commercial Lines
Min Minimum
Max Maximum
10K / 25K 10,000 / 25,000 (K means 000 after the number value)
₹ Rupees in INR
QUESTION ANSWER
Where can I see the rewards catalogue? Company will be unveiling the rewards, products, holidays, vouchers catalogue soon through a website, and will be
notifying all partners through official communication channels
Who is eligible to participate in program? All certified PBPartners are eligible
When does the coin calculation starts? All business (valid as per company guidelines) sourced by our partners, will be considered for coins calculation
How do I receive communication from the Company will be sending all program related communication on agent partner’s registered email ID and phone numbers
company?
Do my LMC coins carry forward to FY 2024-25 No, coins lapse in March’24, and cannot be used for redemption post that
What happens to the coins received against a Company reserves the right to cancel/ withdraw coins earned from such business
policy which got cancelled? How does coins gets
adjusted?
How do I redeem my coins? Company will open a rewards catalogue, and the coins can be redeemed basis agent partner’s choice of rewards depending
on the coin value
What is the value of 1 coin? Once the catalogue is released, company will share all detaills
Are the coins/ rewards earned subject to TDS? Yes
PBPartners is a brand of Policybazaar Insurance Brokers Private Limited, CIN: U74999HR2014PTC053454 Registered Office - Plot No.119,
Sector - 44, Gurgaon, Haryana – 122001 | Policybazaar is now registered as Direct Broker | Registration No. 742, Registration Code No.
IRDA/ DB 797/ 19, Valid till 09/06/2024, License category - Direct Broker (Life & General) Website – www.policybazaar.com
This document is for internal circulation only | Visuals shown in this manual are for representation purpose only.