Utilities Solution Map
Utilities Solution Map
Solution Map
Edition 2004
Utilities
Strategic Enterprise Management Corporate Financial Supply
Enterprise Management Financial Accounting Business Analytics
Mgmt Accounting Governance Chain Management
Interaction Center
Interaction Center Telemarketing Telesales Customer Service Supporting Processes
Analytics
Transmission & Grid Engineering & Plant Maintenance for Connection & Device
Network Operations Installation Service
Distribution Construction Grids Management
Energy Capital
Energy Data Collection Energy Data Management Energy Forecasting Portfolio Management Energy Trading
Management
Collaboration in
Intercompany Data Exchange Processes Reconciliation & Settlement Wholesale Business Settlement
Deregulated Markets
Stakeholder Profit Center General Ledger (S60) Audit Information Credit Management Customer Relationship
Relationship Accounting (S60) Accounts Receivable System (S60) (S22, S8) Analytics (S14, B12)
Management (S22) Cost Center & Internal (S60) Management of Internal Electronic Presentment E-Analytics (B12)
Strategy Management Order Accounting (S60) Accounts Payable Controls (S60, S55) & Payment (S22, S8, Supply Chain Analytics
(S22) Project Accounting (S60) Business Risk B10, B23, S60) (S51, B12)
Performance (S60) Fixed Assets Management (S60) Collections Financial Analytics
Measurement (S22) Investment Accounting (S60) Whistle Blower Management (S22, S8) (S60, B12)
Strategic Planning & Management (S60) Bank Accounting (S60) Complaints (S60) Dispute Management Human Resource
Simulation (S22) Product Cost Transparency for Basel (S22, S8) Analytics (S61, B12)
Cash Journal
Business Consolidation Accounting (S60) Accounting (S60) II (S60) In-house Cash (S22, Product Lifecycle
(S22) Profitability Accounting S8) Analytics (S34, B12)
Inventory Accounting
M&A Pre-Deal (S60) (S60) Cash & Liquidity Project Portfolio
Management (S68) Revenue & Cost Management (S22, S8) Management (S70)
Tax Accounting (S60)
M&A Post-Deal Planning (S60) Treasury & Risk Resource Management
Integration Planning Accrual Accounting Management (S22, S8)
Transfer Pricing (S60) (S60) (S70)
and Execution (S68)
M&A Organization Fast Close (S60)
Restructuring (S68) Financial Statements
(S60)
Parallel Valuation (S60)
SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com
Market Research (S14) Target Group Campaign Planning Campaign Preparation Multiple Interaction Dynamic Cross Selling
Marketing Plan Optimization (S14) (S14) (S14) Channels (S14) (S14)
Development (S14) Data Visualization Graphical Campaign Campaign Planning Automated Qualification Top Seller Lists (S14)
Marketing Calendar (S14) Modeling (S14) (S14) (S14) Data Mining (S14)
(S14) Multi-Data Source Campaign Optimization Campaign Execution Lead Dispatching (S14) Personalized Product
Targets/Goals Planning Access (S14) (S14) via Bill Supplement External List Recommendations
(S14) (Random) Sampling Campaign Simulation (S14) Management (S14) (S14)
Budget Planning (S14) (S14) (S14) Campaign Monitoring Web-Based Lead Cross Selling (S14)
(Random) Splitting Customer and Success Analysis Generation (S14)
Budget Control (S14) (S14) Up Selling (S14)
(S14) Segmentation (S14) Lead Partner
Market Opportunity Down Selling (S14)
Discovery (S14) Preview Lists (S14) Marketing Calendar Management (S14)
Prefiltered/Personalized
Pre- (S14) Mass Generation (S14)
Marketing Plan Attribute Lists (S14)
Optimization (S14) Filtered/Personalized Product Allocations Lead Surveys (S14) Personalized Web
Attribute Lists (S14) (S14)
Customer Behavior Automatic Lead Offers (S14)
Modeling (S14) Embedded Predictive Campaign-Specific Qualification (S14) Business Cockpit (S14)
Modeling (S14) Pricing (S14, S59)
Product and Brand Automatic Generation Dynamic
Planning (S14) Dynamic Filtering (S14) Marketing Brief (S14) of Follow-Up Activities Personalization (S14)
Collaborative Planning Cascading Counts Volume Planning (S14) (S14)
Personalized Mails
(S14) (S14) Multichannel Campaign Rule-Based Lead (S14)
Key Figure Planning Quick Counts (S14) Execution (S14) Distribution (S14)
Association Analysis
(S14) Segment Deduplication Multiwave Campaign External List (S14)
Success/Failure (S14) Execution (S14) Management Analysis
Analysis (S14) Suppression Filters (S14)
Event-Triggered
(S14) Campaign Execution (Personalized) Lead
Marketing Brief (S14)
(S14) Management Analysis
(S14)
SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com
SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com
SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com
Campaign Execution (S14) Account & Contact Help Desk (S14) Customer Analytics (S14) Alerts & Messages (S14)
Lead Management (S14) Management (S14) Customer Service & Support Product Analytics (S14) Scripting (S14)
Personalization (S14) Activity Management (S14) (S14) Marketing Analytics (S14) Communication Channels
Opportunity Management Complaint Management (S14) Sales Analytics (S14) (S14)
(S14) Workforce Management
Service Analytics (S14)
Quotation & Order (S14)
Interaction Center Analytics
Management (S14) Workflow Management (S14)
(S14)
Incentive & Commission Knowledge Management
Management (S14) (S14)
SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com
Engineering (S62, P14, S192) Production Scheduling Preventive/Predictive Maintenance Shutdown Planning (S62)
Fuels Management (S64) (S62) Demolition (S62)
Construction Project Management Risk Based Maintenance (S62)
Process Control/SCADA (S62, P57) Retire Assets (S62)
(S62)
Outage Planning (S62)
Commissioning (S60, S62) Environment Monitoring (S62) Work Approval Process (S62)
Reliability Analysis (S62) Tagging/Lockout (S62)
Ramp Up Process Work Dispatching/Scheduling (S62,
P82)
Work Order Planning & Estimation
(S62, S186)
Maintain Standards (e.g. Compatible
Units) (S62, S186)
Contractor Management (S64)
Work Order Closure (S62, S186)
Mobile Asset Management (MAM)
(S186)
SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com
Engineering (S62, P82, P14, Network Control & Maintain Maps & Assets / GIS Meter & Device Management Installation of Appliances
S192) Management (S62, S195) (P36, S192) (S188) (S34)
Construction Project Process Control/SCADA Preventive/Predictive Installation of Meters & Sales & Service Order
Management (S62) (P57) Maintenance/SCADA (S62, Devices (S188) Processing (S34, S14)
Commissioning (S60, S62) Outage Analysis (P82) P57) Device Inspection & Periodic Inspection &
Outage Planning (S62) Retirement (S188) Maintenance of Technical
Risk Based Maintenance Supply Connections & Installations (S188)
(S62) Service Locations (S188) Appointment Offering (S186,
Work Approval Process (S62) Appointment Offering (S186, S14)
Tagging/Lockout (S62) S14, S188) Work Dispatching/Scheduling
Work Dispatching/Scheduling (S62, P82)
Work Order Planning &
Estimation (S62, S186) (S62, P82, S188)
Work Dispatching/Scheduling
(S62, P82)
Work Order Closure (S62,
S186)
Maintain Standards (e.g.
Compatible Units) (S62,
S186)
Contractor Management
(S64)
Outage Management &
Trouble Service (P82, P36)
Mobile Asset Management
(S186)
SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com
Energy Data Collection Energy Data Management Energy Forecasting Portfolio Management Energy Trading
Scheduling (S186, S191) Load Profiling (S195) Energy Consumption Monitoring of Energy Deal Capture Management
Meter Reading Preparation Energy Data Exchange Prognosis Procurement & Sales (S198)
(S186, S191) (S193) Energy Procurement Profitability Analysis Expense Management (S198)
Meter Reading (S186, S191) Interpolation & Extrapolation Prognosis Risk Management Trading Cockpit (S198)
Meter Reading Validation of Missing Values (S195) Financial Risk Management
(S186, S191) Technical Quantity (S198, S22)
Meter Reading Monitoring Conversion (S195)
(S186, S191)
SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com
Billing for Residential Customers Billing for Commercial & Industrial Customers Billing of Unmetered Services
Tariff Management (S187) Technical Quantity Conversion (S187) Tariff Management (S187)
Gas Billing Procedures (S187) Tariff Management (S187) Billing Simulation (S187)
Billing Simulation (S187) Gas Billing Procedures (S187) Billing of Waste Water (S187)
Billing on Behalf of Third Parties (S187) Billing Simulation (S187) Billing of Lightning Units (S187)
Outsorting (S187, S196) Complex Billing (S187) Billing of Cable TV Fees (S187)
Invoicing (S187, S196) Billing on Behalf of Third Parties (S187) Billing of Municipal Fees (S187)
Joint Invoicing (S187, S196) Outsorting (S187, S196) Billing on Behalf of Third Parties (S187)
Bill Printing (S187, S196) Invoicing (S187, S196) Outsorting (S187, S196)
Billing Reversal (S187, S196) Joint Invoicing (S187, S196) Invoicing (S187, S196)
Bill Printing (S187, S196) Joint Invoicing (S187, S196)
Billing Reversal (S187, S196) Bill Printing (S187, S196)
Billing Reversal (S187, S196)
SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com
Receivables & Collections Management Electronic Bill Presentment & Payment Credit Management
Debit & Credit Processing (S196) Electronic Presentment of Bills (S22, S8, B10, B23, Central Credit Management (S22, S8, B25)
Collections & Refunds (S196) S60) Credit Limit Management & Control (S22, S8)
Payment Processing (S196) Conversion of Bill Formats (S22, S8, B19) Credit Decision Support (S22, S8, B12)
Processing of Returns Vendor Open Item Management (S22, S8, B10, B23, Credit Information (S22, S8)
S60)
Deposit Management (S196) Credit Rules Engine (S22, S8)
Dispute of Bills (S22, S8, B10, B23, S60)
Dunning Creation (S196) Credit Manager Portal (S22, S8, B20)
Customer Open Item Management (S22, S8, S60,
External Collections (S196) Integration of External Service Providers (B21, S8)
B10, B23)
Deferrals & Installment Plans (S196)
Payment of Bills (S22, S8, S60, B10, B23)
Interest Calculation
Customer Self-Service (S22, S8, S60, B10, B23)
Doubtful Receivables/Write-off (S196)
Event Notification (S22, S8, S60, B10, B23)
Cash Management & Forecast (S196, S22)
Unbilled Revenue/Revenue Recognition (S196)
Budget Billing
Handling Third Party Charges
Calculate Customer Creditworthiness (S184)
SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com
Intercompany Data Exchange Processes Reconciliation & Settlement Wholesale Business Settlement
Transaction Exchange Monitoring (S193) Schedule Management (S190, S195) Transmission Billing (S190, S187)
Supplier Switch (S193) Balancing & Pool Settlement (S189, S190, S187) Distribution Billing (S190, S187)
Start of Supply / End of Supply (S193) Payment Processing (S190, S196)
SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com
Employee Life-Cycle Management Employee Transaction Management HCM Service Delivery Workforce Deployment
Recruiting & Talent Management (S5) HR Administration (S61) Manager Self-Services (S61, S60) Project Resource Planning (S14, S61)
Enterprise Learning (S24, S66) Organizational Management (S61) Employee Self Services (S60, S61, Resource & Program Management
Performance Management (S61) Expatriate Management (S61) S53) (S23, S70)
Compensation Management (S61) Benefits Management (S61) Interaction Center (S61, S14) Call Center Staffing (S59, S21)
Workforce Deployment (S14, S61, Time & Attendance (S61) Alternate Delivery Channels (S61, Retail Scheduling (S59, S21)
S23, S70, S59, S21) B26)
Global Payroll (S61, S52)
SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com
Procurement Financial Supply Chain Management Fixed Asset Management Real Estate Management
Vendor Management (S64, S47) Credit Management (S22, S8) Capital Investment Budgets (S60) Property Acquisition and Disposal
Catalog Management (S47, S64) Electronic Presentment & Payment Capital Investment Planning & (S62, S60, S201)
Contract Management (S47, S64) (S22, S8, B10, B23, S60) Analysis (S60) Property Portfolio (S201, S60, S62,
Collections Management (S22, S8) Capital Investment Measure B9, P14, P36)
Scheduling Agreements (S1, S64)
Dispute Management (S22, S8) Controlling (S60) Commercial Management (S201, S60,
Procurement Planning (S51)
Fixed Asset Accounting (S60) S64)
Purchase Order Processing (S64, In-house Cash (S22, S8)
Fixed Asset Inventory Management Technical Management (S201, S62,
S53) Cash & Liquidity Management (S22,
(S60) S64, S63, S14, V42, P75, P14)
Goods Receipt & Inventory S8)
Employee Self Service for Fixed Controlling & Reporting (S201, S60,
Management (S64) Treasury & Risk Management (S22,
Assets (S61) B14)
Invoice Verification (S64, S47) S8)
Simulation Functions (S60)
Procurement Collaboration (S51, S47)
External Services (S47, S64)
SAP Product Available Partner Product Available Sxx, Vxx, Bxx SAP Product & Service
Pxx Partner Product
SAP Product Available with Future Releases Partner Product Available with Future Releases
Future Focus Collaborative Business Map Available For more information see: http://www.sap.com
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