EPOS Brochure Adapt en Original
EPOS Brochure Adapt en Original
EPOS Brochure Adapt en Original
ADAPT
Headset Solutions
ADAPT Headset Solutions 3
Stay Focused
with Audio
Designed for
Your Brain
Increased
productivity
ADAPT Headset Solutions 5
ADAPT
Headset Solutions
ADAPT 600 ADAPT 500 ADAPT 300 ADAPT 200 ADAPT 100 ADAPT Presence
Series Series Series Series Series Series
Over-ear, headset On-ear, headset Over-ear, headset On-ear, single-sided and double-sided, On-ear, single-sided and In-ear headset
Wireless Bluetooth® Wireless Bluetooth® Wireless Bluetooth® headset Wireless Bluetooth® double-sided wired headset Wireless Bluetooth®
Professionalism
17%
17%
Starts With Believe
Believe they
they
26%
appear unprofessional
Good Audio
appear unprofessional
due to
due to poorpoor audio
audio
Of employees report
misunderstanding due
to bad audio
In a hybrid working world, bad audio
poses a barrier to professionalism more
26%
26%
damaging than a scuffed shoe or weak
handshake: 60%* of decision makers
believe better sound will help them retain
Ofwillemployees report
17%
clients, while 71%* believe that
Of itemployees
help report
misunderstanding due
prevent lost pitches in themisunderstanding
future. due
to bad audio
to bad audio
Research by Ipsos and EPOS, showed
that 63%* of global end users
experience issues during business
Insights report:
Believe they appear
conversations on a regular basis unprofessional due
because of poor sound quality. “Understanding Sound
Experiences 2021”
to poor audio
56%
56%
Believe good audio
17%
Believe they
Believe good audio
will prevent moments
appear unprofessional
will prevent moments
of stress at work
due to poor audio
of stress at work
56%
Believe good audio
26%
will prevent moments
of stress at work
Of employees report
misunderstanding due
* Insights report: “Understanding Sound Experiences 2021”
to bad audio
ADAPT Headset Solutions 9
ADAPT
600 Series
Work Whenever, Wherever
* The effects of noise attenuation on listening effort and arousal ”Sindri Jonsson1, Emil Bjergskov Larsen1, Torben better memory recall
Christiansen2, Elaine Hoi Ning Ng1, Andreea Micula1 1Oticon A/S, Smørum, 2Denmark EPOS, Ballerup, Denmark
Enabling users to remember important
parts of their conversations better
Read the full Whitepaper “The effects of noise attenuation on listening effort and arousal”.
Comparison Overview ADAPT Headset Solutions 13
Double-sided headset • •
Call and Media Controls Direct From the Touch Pad
Answer/end call, reject, hold, mute/unmute, redial.
Headband • •
Play/pause audio playback, change track, volume Over-the-ear • •
up or down.
Large pillow-soft leatherette ear pads • •
Sound Effect Modes and Adaptive ANC Controls
Connectivity
Create your own audio profile to get the best
personalized sound for speech, audio playback Softphone/PC • •
and entertainment with sound effect modes. Mobile phone • •
Personalize your own level of noise cancellation.
Tablet • •
Bluetooth® Pairing and Control Multi-point connectivity* • •
Instant flight mode (just plug in the audio jack).
Bluetooth® on/off. NFC pairing. Microphone
SpeakFocus™ technology • •
WindSafe™ technology • •
TalkThroughTM technology • •
Multimedia • •
USB-A dongle •
USB-C dongle •
Carry case • •
Unified communications
Optimized for UC • •
Microsoft Teams** • •
Alcatel Lucent Certified • •
* Connects to two actively paired Bluetooth® devices and eight devices in the pairing list, Bluetooth® 5.0
** Microsoft Teams certification applies when USB-A/USB-C dongle or cable is connected to PC or Mac@.
ADAPT Headset Solutions 15
ADAPT
500 Series
Stay Agile, Achieve More
Wearing style
Double-sided headset • •
Headband • •
On-the-ear • •
Connectivity
Softphone/PC • •
Mobile phone • •
Tablet • •
Multi-point connectivity* • •
Microphone
Unified communications
Optimized for UC • •
Microsoft Teams** • •
Alcatel Lucent Certified • •
Google Meet and Voice Certified • •
* Connects to two actively paired Bluetooth® devices and eight devices in the pairing list, Bluetooth® 5.0
** Microsoft Teams certification applies when USB-A/USB-C dongle or cable is connected to PC or Mac®.
ADAPT Headset Solutions 19
ADAPT
300 Series
Work Your Way in Style
Wearing style
Double-sided headset • •
Headband • •
Over-the-ear • •
Large thick leatherette ear pads • •
Connectivity
Softphone/PC • •
Mobile phone • •
Tablet • •
Multi-point connectivity* • •
Microphone
Unified communications
Optimized for UC • •
Microsoft Teams** • •
Alcatel Lucent Certified • •
Google Meet and Voice Certified • •
* Connects to two actively paired Bluetooth® devices and eight devices in the pairing list, Bluetooth® 5.0
** Microsoft Teams certification applies when USB-A/USB-C dongle or cable is connected to PC or Mac®.
ADAPT Headset Solutions 23
ADAPT
200 Series
Access Peak Performance Anywhere
Wearing style
Single-sided •
Double-sided • •
Headband • • •
On-the-ear • • •
Large leatherette ear pads • • •
Connectivity
Microphone
Noise-cancelling microphone • • •
Hideable boom arm • • •
Unified Communications
Optimized for UC • • •
Microsoft Teams Certified*** • • •
* Connects to two actively paired Bluetooth® devices and eight devices in the pairing list, Bluetooth® 5.0
** In compliance with EU Noise at Work legislation. EU Noise at Work Directive (Directive 2003/10/EC)
*** Microsoft Teams Certification applies when USB-A/USB-C is connected to PC or Mac®
ADAPT Headset Solutions 27
ADAPT Headset Solutions 29
ADAPT
100 Series
Activate Your Potential
ADAPT ADAPT ADAPT ADAPT ADAPT ADAPT ADAPT ADAPT ADAPT ADAPT ADAPT
160T ANC USB-C 165T USB II 165T USB-C II 165 USB II 165 USB-C II 135T USB-C II 135 USB-C II 160T USB II 160 USB II 130T USB II 130 USB II
Art. no. 1000221 1000902 1000906 1000916 1000920 Art. no. 1000904 1000918 1000901 1000915 1000899 1000913
Single-sided Single-sided • • • •
Double-sided • • • • • Double-sided • •
Headband • • • • • Headband • • • • • •
On-the-ear • • • • • On-the-ear • • • • • •
Large leatherette ear pads • • • • • Large leatherette ear pads • •
Large acoustic foam ear pads Large acoustic foam ear pads • • • •
Connectivity Connectivity
Microphone Microphone
* Pending certification
** In compliance with EU Noise at Work legislation. EU Noise at Work Directive (Directive 2003/10/EC) * In compliance with EU Noise at Work legislation. EU Noise at Work Directive (Directive 2003/10/EC)
*** Microsoft Teams Certification applies when USB-A/USB-C is connected to PC or Mac® ** Microsoft Teams Certification applies when USB-A/USB-C is connected to PC or Mac®
Comparison Overview ADAPT Headset Solutions 33
ADAPT
Presence
ADAPT Presence Grey UC
With ADAPT Presence you get the best of both Art. no. 1000660
worlds: You get the benefit of superb sound and
your listener gets to hear you clearly – no matter Wearing style
wheare you’re calling from. Single-sided headset •
Advanced Own-Voice-Detector •
SpeakFocus™ technology •
WindSafe™ technology •
EPOS ActiveGard® technology •
Key Benefits & Features USB-A dongle •
Hear and be heard. Wherever.
Additional Benefits & Features Carry case •
Best in class 3-digital noise-cancelling
microphones and noise filtering technologies. Convenient storage – carry case for headset, Charger stand [•]
dongle and USB charging cable
Longest talk time Unified communications
Up to 10 hours’ narrowband and 8 hours’ Multi-connectivity – seamlessly switch between
wideband call time between charges. PC/softphone and mobile calls
Optimized for UC •
Skype for Business Certified •
Call handling made easy Increased range – up to 25 meters depending
Intuitive on/off and answer/end function with on device and environment
sliding microphone boom arm.
Lightweight iconic design – looks as good
Increased comfort as it sounds
A flexible choice of wearing styles and optional
headband.
Voice controlled
Tap into into Siri and Google Assistant and be
online at the touch of a button.
[•] Available as optional accessories. ADAPT Presence headband (Art. no. 506476), CH 20 MB headset charger stand (Art. no. 506039)
* Connects up to two devices at the same time
ADAPT
Solutions
Comparison Guide
Comparison Guide ADAPT Headset Solutions 37
ADAPT PRESENCE
ADAPT 561 II
ADAPT 660
ADAPT 360
ADAPT 661
ADAPT 361
ADAPT 260
ADAPT 261
ADAPT 231
GREY UC
Headset category Headset category
Softphone/PC • • • • • Softphone/PC • • • • • • • • • • • • • •
Mobile phone • • • • • • • Mobile phone • • • • • • • •
Tablet • • • • • • • Tablet • • • • • • • •
Microphones Microphones
All EPOS Communications headsets Alcatel Lucent Certified • • • • • • Alcatel Lucent Certified
are covered by a 2-year international
Certified with Chromebook Certified with Chromebook
warranty for maximum peace of mind.
Our Sound
Technologies
Innovation You Can Hear
EPOS
Technology
We divide our technologies into 3 subcategories: EPOS AITM, EPOS SoundTM and
EPOS Voice™ to ensure a clear understanding of our technical spectrum at all
ends. Our technologies span over the range of Artificial Intelligence to Sound
Experience and Microphone Performance.
We aim to stay at the forefront of what is technically possible. With the ADAPT 660
we have launched the first edge AI based headset in the entire UC space, thus
laying the groundwork to be pioneers within audio technology.
Sound burst
ActiveGard® Compressing
For the best possible communication nuances contained in spoken conversation; During the course of a day, headset users To safeguard users, all EPOS headsets for
between caller and listener, EPOS VoiceTM for the listener, a noise-cancelling microphone may be exposed to seldom, but hazardous contact center and office environments are
technology uniquely enhances the most sends the clearest signal to improve speech incoming noises that can be dangerous to equipped with innovative EPOS ActiveGard®
important frequencies and details of the intelligibility. In combination this results in their hearing. Technically referred to as a technology.
human voice. For the caller, sound is crisper better, more natural sounding conversations sound burst, this can potentially cause
and clearer, allowing them to hear the where no important details are lost. long-lasting damage to the human ear.
Please be warned that the sound without EPOS ActiveGard® can be extremely high.
We recommend the volume should be set low when playing.
EPOS Technology 45
SpeakFocus™ WindSafe™
Technology Technology
The ADAPT Presence and ADAPT 600 Series
headsets automatically adapt to environmental
differences to deliver the best sound possible
with the help of SpeakFocus™ and WindSafe™
technologies.
Speak Wind
Voice Noise
Focus ™
Safe ™
You never know when that important call will – your voice – to deliver a calm, steady sound Wind noise can make it hard to hear what to ensure the clearest possible sound is sent
come. Be confident that wherever you take it picture, which enhances voice intelligibility for people are saying on the phone. However, to your listener. By choosing the best mix
– on the road, on the street or in the check- listeners. it’s the sender that causes the problem not of three microphones and processing the
in queue, your voice can be clearly heard. the receiver. Even the best microphones sound, WindSafe™ technology finds the best
SpeakFocus™ technology focuses on your SpeakFocus™ technology ensures that your can suffer during breezy conditions, making way to balance and enhance the user’s voice
voice to deliver a crystal clear sound that listener receives all the important details sound and voices indistinct and difficult to when speaking outside in windy conditions.
enhances speech intelligibility for your listeners. of your call to reduce misunderstandings understand. With WindSafe™ technology,
– no matter where you are calling from. you can be sure that your listener won’t
The unique 3 digital microphone system The technology zooms in on your voice, be troubled by wind noise and that your
in the ADAPT Presence and ADAPT 660 works in all sound environments and adapts message gets through, no matter what the
headsets focuses on the target sound intelligently whatever the environment. weather forecast says.
WindSafe™ technology reduces wind noise
Asset Management
Get the overview
See all your devices on the dashboard; from headsets to speakerphones
and even non-EPOS devices. All users are registered in the system, which
shows both active and inactive devices – who is using which device and
how they are being used. Simply reallocate redundant resources to boost
productivity. Reports on usage and firmware compliance keep you in
complete control of company assets.
Update Management
Less downtime, more convenience
A flexible and cost-effective way to get the latest firmware updates to all
your organization’s EPOS devices, whenever it’s convenient for you and your
end-users. Push new updates to an unlimited number of devices across EPOS Manager EPOS Connect
your organization from one simple dashboard. Schedule your automated
for IT Administrators for Headset and
updates to cause minimum downtime and disruption to your company’s
workflow. Webcam Users
EPOS Manager has been developed for
companies with a need to control their UC EPOS Connect is the client application
environment in a fast and secure way. By running in the background on the headset
Configuration Management installing the client application, EPOS Connect, or video user’s PC. The solution ensures that
Easy for you, easy for end-users on your end users’ PCs, you gain a complete EPOS work seamlessly with various leading
The centralized configuration option allows all settings to be controlled from overview of all deployed devices and access softphones and give you access to the latest
the IT department, ensuring that headset user’s experience a simple plug to new updates and settings. firmware updates and personalized settings.
and play solution. You can centrally push configurations or lock specific
specifications on EPOS devices to comply with regulatory compliance For companies with several locations, it’s EPOS Connect is uniquely configured
settings for specific groups or individuals. possible to manage, update and control to either work together with a signed-up
settings for all end-users in the entire company account on EPOS Manager or as a
organization. For improved security, all stand-alone application for smaller companies
communication and data are encrypted and or personal use.
no sensitive data is stored.
Designed to be simple to use, the application
The resulting simplification of the asset, allows EPOS headset, video and speakerphone
update and configuration management gives users to enhance and personalize their
great savings in both time and money. experience and productivity simply and quickly.
Service and
Support
We’ve got you covered
UK
UK, IRE
Denmark (HQ)
Northern Europe, Benelux, Spain,
US Italy, Eastern Europe, Sth. Africa
US, CA, LatAm
India
India
Germany
DACH Singapore
Southeast Asia, Hong Kong
China, Japan
Experience
France
France Australia
Australia
EPOS
New Zealand
On-premise support Additional support services: The EPOS professional trial program gives
Have our highly skilled support team - 2 years full warranty on all devices you the opportunity to test and experience
come on site for troubleshooting - More than 600 help tools our range of headsets and speakerphones
- Quick guides, manuals, before you decide on the best choice
Remote support how-to videos, articles for your office, contact center or Unified
Receive support remotely and at any time Communication solution.
to identify and solve your issues Find out more:
eposaudio.com/enterprise/support eposaudio.com/try
Round-the-clock, Monday to Saturday
E-mail:
Request support: [email protected]
eposaudio.zendesk.com/hc/requests/new
Glossary
Sound Quality Noise at Work Limiter Double-sided headsets delivers calls in quality sound while
Bluetooth®
SpeakFocus™ technology ensures that your listener Directive 2003/10/EC The objective of this Directive is to lay reducing background noise – ideal for contact centers, where
Frequency 2.4 GHz
receives all the important details of your call to reduce down minimum requirements for the protection of workers you need to focus solely on your caller.
misunderstandings – no matter where you are calling from. from risks to their health and safety arising or likely to arise Range Typical office environment: Up to 25 m/82 ft*
Line of sight: Up to 100 m/328 ft
The technology zooms in on your voice, works in from exposure to noise and in particular the risk to hearing. Wireless Technologies
all sound environments and adapts intelligently whatever The Directive defines the physical parameters that serve Bluetooth® technology is a global radio transmission Connectivity Mobile phone, tablet and/or PC (via dongle)
the environment – for instance in the car, in the office, as risk predictors, such as peak sound pressure, daily noise standard, which supports the application of a wide range * device dependent
at a seminar or at the airport. exposure level and weekly noise exposure level. It sets of wireless electronic devices. The technology connects
exposure limit values and exposure action values in respect devices over a distance of up to 100 meters in line of sight,
WindSafe™ technology reduces wind noise to ensure the to the daily and weekly noise exposure level as well as peak depending on the Bluetooth® class and device.
clearest possible sound is sent to your listener. By choosing sound pressure. The exposure action value is fixed at 80
the best mix of three microphones and processing the decibels (lower value) and 85 decibels (upper value).
sound, WindSafe™ technology finds the best way to balance Source: www.osha.europa.eu/en/legislation/directives/82
and enhance the user’s voice when speaking outside in
windy conditions. Unified Communications
UC Optimized means that headsets and speakerphones are
TalkThroughTM Technology gives you the option of being compatible with major Unified Communications platforms and
able to listen to your colleagues or keep an ear open for softphone brands. Unified Communications brings together
announcements – without removing your headset. a company’s voice, text and video based communication
under one unified solution. The advantages of a Unified Choose the
Right Headset
Wideband audio technology operates in the extended Communications solution include enhanced overall efficiency
frequency range of 150–6800 Hz and offers higher quality of a business through increased productivity and mobility,
speech transmission than narrowband. To be able to use resulting in a positive return on investment.
wideband, all components of the communication line must
support this standard (PPX, mobile network operator etc.). Skype for Business Certified means that products are You need your device to work seamlessly with your Device/Connectivity
certified for Skype for Business. Headset and speakerphones headset. It's that simple. EPOS headsets are designed
Noise-cancellation technology is incorporated in our have been fully tested to ensure compatibility with Skype to cover every possibility.
Softphone/Mobile phone/PC - Connection
microphones to reduce background noise, filter out for Business and Microsoft® Office 365. You can simply via USB-A/USB-C cable or USB dongle
disturbing ambient noise and enable crystal clear telephone answer or end calls, adjust volume, or mute calls through Check our headset compatibility guide at: (Bluetooth®) to Microsoft Windows or
conversations. On certain models in our the headset or speakerphone’s call control features. eposaudio.com/compatibility Apple Mac OS
range we offer ultra-noise cancelling microphones,
which are able to improve voice transmission in particularly Microsoft Teams Microsoft Teams Ceritified means that
Desk phone - Connection via multiple
noisy environments. products are certified for Microsoft for Teams. Headset types of cables
and speakerphones have been fully tested to ensure
Hearing Protection compatibility with MS Teams. Mobile phone - Connection via
EPOS ActiveGard® hearing protection technology protects Bluetooth® or 3.5 mm jack cable
users from the potential danger of acoustic injury from Wearing style
unexpected and sudden sound bursts on the line. EPOS Single-sided headsets are ideal for situations where you
ActiveGard® is like a fast-acting intelligent volume control. need to both hear your caller clearly, and pay attention to Tablet - Connection via Bluetooth®,
If an incoming signal rises to a level that is harmful to what’s going on around you. 3.5 mm jack cable or USB depending
your hearing, it is instantly reduced to a lower, and more on tablet.
comfortable level. When the sound level returns to normal,
the volume returns to the original level.
Telecoil - Works with all standard
telecoil-equipped hearing aids.
03.2023_ 1 0306 9 8 078
THE POWER OF AUDIO