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EPOS Enterprise Solutions

ADAPT
Headset Solutions
ADAPT Headset Solutions 3

Stay Focused
with Audio
Designed for
Your Brain

Designed for the hybrid worker who needs versatile


audio solutions and clear communication. The
ADAPT Line of headsets built on EPOS BrainAdapt™
technology provides the best conditions for your brain
for improved focus in calls and better concentration in
noisy environments.

Whether you are in the office, at home, or somewhere


in between, audio solutions built on EPOS BrainAdapt™
technology provide rich, crystal-clear sound that is key
to increased productivity in the hybrid workplace.

With EPOS BrainAdapt™


you can achieve more with
less brain energy spent

Audio and video solutions built on EPOS


Improved
focus BrainAdapt™ technology minimizes the amount of
energy it takes your brain to process sound – leading
to better performance and improved communication
throughout the work day.

Learn more about EPOS BrainAdapt™ technology


eposaudio.com/enterprise/brainadapt
Better
concentration

Increased
productivity
ADAPT Headset Solutions 5

ADAPT
Headset Solutions

ADAPT 600 ADAPT 500 ADAPT 300 ADAPT 200 ADAPT 100 ADAPT Presence
Series Series Series Series Series Series
Over-ear, headset On-ear, headset Over-ear, headset On-ear, single-sided and double-sided, On-ear, single-sided and In-ear headset
Wireless Bluetooth® Wireless Bluetooth® Wireless Bluetooth® headset Wireless Bluetooth® double-sided wired headset Wireless Bluetooth®

Take Perfect Audio Anywhere


Wherever your business takes you, the ADAPT Line In the office or on-the-go, the ADAPT Line gives
is made to match your style, with contemporary you a range of best-in-class portable solutions,
ergonomic designs that fit today’s flexible enabling your team to work flexibly with wireless
professional environment. Anywhere, anytime, it’s functionality and hassle-free device compatibility.
possible to enhance concentration with headsets State-of-the-art voice pickup technology enhances
that provide truly impressive ANC, enabling your speech and eliminates unwanted background noise,
team to stay focused on the task at hand. in any environment. Not only that, exceptional
microphone clarity delivers an excellent audio
experience for both speaker and listener
ADAPT Headset Solutions 7
Insights report:
Insights report:
“Understanding Sound
“Understanding Sound

New Standard of Experiences 2021”


Experiences 2021”

Professionalism
17%
17%
Starts With Believe
Believe they
they

26%
appear unprofessional

Good Audio
appear unprofessional
due to
due to poorpoor audio
audio

Of employees report
misunderstanding due
to bad audio
In a hybrid working world, bad audio
poses a barrier to professionalism more

26%
26%
damaging than a scuffed shoe or weak
handshake: 60%* of decision makers
believe better sound will help them retain
Ofwillemployees report

17%
clients, while 71%* believe that
Of itemployees
help report
misunderstanding due
prevent lost pitches in themisunderstanding
future. due
to bad audio
to bad audio
Research by Ipsos and EPOS, showed
that 63%* of global end users
experience issues during business
Insights report:
Believe they appear
conversations on a regular basis unprofessional due
because of poor sound quality. “Understanding Sound
Experiences 2021”
to poor audio

56%
56%
Believe good audio
17%
Believe they
Believe good audio
will prevent moments
appear unprofessional
will prevent moments
of stress at work
due to poor audio
of stress at work

56%
Believe good audio

26%
will prevent moments
of stress at work
Of employees report
misunderstanding due
* Insights report: “Understanding Sound Experiences 2021”
to bad audio
ADAPT Headset Solutions 9

ADAPT
600 Series
Work Whenever, Wherever

Maximize focus and productivity anywhere with


a headset powered by EPOS AI™ for personal
audio with superb call clarity, stereo sound and
adaptive ANC. Enjoy a unique UC optimized
solution with machine learning enhanced
microphone performance. Adaptive ANC helps
you regain concentration by monitoring your
working environment and adjusts noise reduction
accordingly, even reducing wind noise when
outdoors so you can work efficiently whatever
your situation. Get straight into collaborative work
via a dedicated button that launches Microsoft
Teams on your PC via the dongle included. Stay
organized with Alexa voice assistant and connect
simultaneously to mobile and PC. Whether
revitalizing your open office, working on-the-go, or
enjoying a relaxed commute, ADAPT 600 boosts
efficiency and improves wellbeing for today’s mobile
workforce.

See more at eposaudio.com/adapt-600


Additional Benefits & Features
Switch effortlessly between your favorite devices Designed for mobile workers
Enjoy multi-point connectivity via Bluetooth® to mobile and Fold flat design with rotating ear cups to switch on and off
softphone simultaneously. BTD 800 USB dongle connects
Key Benefits & Features to your PC Simply swipe and tap
Features a touch pad for easy, efficient call and media
Superb call clarity powered by EPOS AI™ Get organized with Alexa Dedicated button for Microsoft Teams control
Machine learning developed algorithms optimize Tap and hold to activate Alexa and stay on top of One press launches Microsoft Teams on PC via BTD 800
voice pick up, for a natural listening experience your day-to-day business. Never miss a meeting and USB dongle Convenient charging and headset storage
from three advanced microphones plan your schedule both in and out of the office All charging and wired connectivity accessories come in
Stay in touch with your surroundings a handy headset carry case
Regain concentration anytime, anywhere Ensure clear calls with UC certified solution EPOS Voice™ technology for listening to colleagues
Four adaptive ANC microphone system monitors Certified for Microsoft Teams and optimized for UC without removing the headset Enjoy high-quality streaming
your working environment and adjusts noise High-quality streaming with AptX®
reduction in open offices, while reducing wind Experience superior sound to increase your focus Enhanced call quality
noise outdoors Renowned stereo sound and a personalized With advanced sidetone algorithms that remove Manage updates and settings on-the-go
audio profile means you can enjoy high-quality background noise and improve your call experience Get updates and select Voice Assistant and audio profile
music to help your focus on work on the go via the app
Benefit from 30 hours of battery life*
Reliable performance wherever and however you work

* ANC on, Bluetooth® off


ADAPT Headset Solutions 11

EPOS Study Finds that EPOS Passive Damping


Poor Audio Causes our Improves Performance
Brains to Work 35% Harder
to Interpret Information
A recent scientific study* has shown that hybrid meetings, reduce stress on your brain
the passive damping technology used in trying to understand what’s being said and
ADAPT 600 Series headsets helps improve better recall important information.
cognitive performance. less listening effort
At the end of a workday, professional audio Reducing the effort involved in
For today’s professionals working in noisy or tools that are designed for the hybrid worker listening in noisy environments
unnatural sound environments this means are not only an advantage, but a necessity to
that you can stay present and focus longer in perform your best.

* The effects of noise attenuation on listening effort and arousal ”Sindri Jonsson1, Emil Bjergskov Larsen1, Torben better memory recall
Christiansen2, Elaine Hoi Ning Ng1, Andreea Micula1 1Oticon A/S, Smørum, 2Denmark EPOS, Ballerup, Denmark
Enabling users to remember important
parts of their conversations better

better word recognition


Enabling users to recognize words easier
and make sense of the conversation in
noisy environments

Read the full Whitepaper “The effects of noise attenuation on listening effort and arousal”.
Comparison Overview ADAPT Headset Solutions 13

ADAPT 600 Series

ADAPT 660 ADAPT 661

EPOS AI – For a Personalized Audio Experience


TM
Art. no. 1000200 1001004
Communicate flawlessly thanks to EPOS AITM that learns
the way you speak while studying your environment. Wearing style

Double-sided headset • •
Call and Media Controls Direct From the Touch Pad
Answer/end call, reject, hold, mute/unmute, redial.
Headband • •
Play/pause audio playback, change track, volume Over-the-ear • •
up or down.
Large pillow-soft leatherette ear pads • •
Sound Effect Modes and Adaptive ANC Controls
Connectivity
Create your own audio profile to get the best
personalized sound for speech, audio playback Softphone/PC • •
and entertainment with sound effect modes. Mobile phone • •
Personalize your own level of noise cancellation.
Tablet • •
Bluetooth® Pairing and Control Multi-point connectivity* • •
Instant flight mode (just plug in the audio jack).
Bluetooth® on/off. NFC pairing. Microphone

Digital MEMS beamforming microphone (3 microphones) • •

Features & technologies

Hybrid adaptive ANC technology with 4 microphones • •

EPOS ActiveGard® technology • •

SpeakFocus™ technology • •

WindSafe™ technology • •

TalkThroughTM technology • •
Multimedia • •
USB-A dongle •
USB-C dongle •
Carry case • •

Unified communications

Optimized for UC • •
Microsoft Teams** • •
Alcatel Lucent Certified • •

* Connects to two actively paired Bluetooth® devices and eight devices in the pairing list, Bluetooth® 5.0
** Microsoft Teams certification applies when USB-A/USB-C dongle or cable is connected to PC or Mac@.
ADAPT Headset Solutions 15

ADAPT
500 Series
Stay Agile, Achieve More

The 2nd generation ADAPT 500 series introduces a


new, low impact headband and softer ear pads for
long-term wearing comfort. High-friction, textured
fabric improves ear pad fit, elevating user experience
when on calls, activating ANC or listening to music.

This on-ear Bluetooth® headset makes it easier to


focus in open offices and on the move. A boom arm
optimizes voice pick up, guarantying the user’s voice
is heard and folds seamlessly into the earcup when
not in use. Work anywhere with ANC that reduces
background noise and supports concentration.

Switch between two Bluetooth® devices using


multi-point connectivity and talk for up to 41 hours
without recharging. High-quality materials and
thoughtful design make this a business-grade audio
tool that offers perfected comfort and greater
productivity.

See more at eposaudio.com/adapt-500

Additional Benefits & Features


Switch effortlessly between your favorite devices Stay in touch with your surroundings
Enjoy multi-point connectivity via Bluetooth® to mobile EPOS Voice™ technology enables you to interact
and softphone simultaneously. BTD 800 USB dongle without removing the headset
Key Benefits & Features connects to your PC
Up to 46 hours battery life
Get clearer calls on demand Ensure clear calls with UC certified solution Launch Microsoft Teams instantly Reliable performance wherever and however you work
The sleek, foldable boom arm and two advanced Certified for Microsoft Teams and optimized for UC Dedicated button for Microsoft Teams via
microphones optimize voice pick up for clearer BTD 800 USB dongle Store easily with portable carry case
office and mobile calls Slide the boom arm away for a sleek look Compact carry case includes dongle and cable
The smart and practical boom arm design
Concentrate anytime, anywhere with ANC seamlessly integrates into the earcup and
Four ANC microphones reduce background can be retracted when not on a call
noise to support increased focus, together with
plush ear pads for good sound isolation

Enjoy all-day wearing comfort


Low impact headband and softer earpads reduce
potential pressure points to ensure a comfortable
fit in the office or on the go
Comparison Overview ADAPT Headset Solutions 17

ADAPT 500 Series

ADAPT 560 II ADAPT 561 II

Art. no. 1001160 1001170

Wearing style

Double-sided headset • •
Headband • •
On-the-ear • •

Connectivity

Softphone/PC • •
Mobile phone • •
Tablet • •
Multi-point connectivity* • •

Microphone

2 beamforming MEMS microphones • •

Features & technologies

Hybrid ANC technology with 4 microphones • •


EPOS ActiveGard® technology • •
Multimedia • •
USB-A dongle •
USB-C dongle •
Carry case • •

Unified communications

Optimized for UC • •
Microsoft Teams** • •
Alcatel Lucent Certified • •
Google Meet and Voice Certified • •

* Connects to two actively paired Bluetooth® devices and eight devices in the pairing list, Bluetooth® 5.0
** Microsoft Teams certification applies when USB-A/USB-C dongle or cable is connected to PC or Mac®.
ADAPT Headset Solutions 19

ADAPT
300 Series
Work Your Way in Style

Stay focused with ANC that reduces background


noise, helps you concentrate in busy open offices and
boosts productivity on-the-go. Ensure clear business
calls with a solution optimized for UC and switch
easily between devices as you multitask.

Enjoy over-the-ear design and ergonomic ear pads


that add noise dampening and long-lasting comfort.
Wherever your work schedule takes you, performance
and convenience are on hand with up to 46 hours of
battery life and foldable design that is easy to store
and pack. With the option of EPOS Manager and
EPOS Connect software, you can ensure optimal
functionality. Insist on a headset with great audio
that’s built to last and will help you excel in today’s
workplace.

See more at eposaudio.com/adapt-300

Additional Benefits & Features


Launch Microsoft Teams instantly Convenient and extremely portable
Dedicated button for Microsoft Teams via BTD 800 Due to a robust, foldable headset design
USB dongle
Key Benefits & Features Protect your headset
Clearer office and mobile calls With a convenient storage pouch
Concentrate in noisy environments Enjoy stylish, comfortable design From two advanced microphones that optimize voice
Thanks to Active Noise Cancellation that reduces On and off work with a contemporary design and pick up wherever you are Benefit from easy charging
background noise to increase your work focus soft, ergonomic ear pads for lasting comfort Via USB cable with USB-C connector
Reduce distracting noise
Ensure clear calls with certified solution High-quality stereo sound and reliable Excellent noise dampening from large ear cups Firmware updates when it suits you
Certified for Microsoft Teams and optimized for UC performance Via EPOS Manager and EPOS Connect software
Stream stereo music at work or on your commute
Switch effortlessly between your favorite devices and benefit from up to 46 hours of battery life
With multi-point connectivity to any two
Bluetooth® devices simultaneously
Comparison Overview ADAPT Headset Solutions 21

ADAPT 300 Series

ADAPT 360 ADAPT 361

Art. no. 1000209 1001008

Wearing style

Double-sided headset • •
Headband • •
Over-the-ear • •
Large thick leatherette ear pads • •

Connectivity

Softphone/PC • •
Mobile phone • •
Tablet • •
Multi-point connectivity* • •

Microphone

2 beamforming MEMS microphones • •

Features & technologies

Active Noise Cancellation (ANC) • •


EPOS ActiveGard® technology • •
Multimedia • •
USB-A dongle •
USB-C dongle •
Storage pouch • •

Unified communications

Optimized for UC • •
Microsoft Teams** • •
Alcatel Lucent Certified • •
Google Meet and Voice Certified • •

* Connects to two actively paired Bluetooth® devices and eight devices in the pairing list, Bluetooth® 5.0
** Microsoft Teams certification applies when USB-A/USB-C dongle or cable is connected to PC or Mac®.
ADAPT Headset Solutions 23

ADAPT
200 Series
Access Peak Performance Anywhere

If work means calls via multiple devices, choose a


wireless headset that fits with your dynamic working
style in the hybrid workplace. Lightweight, portable and
wireless, this flexible audio companion keeps you at peak
performance.

The boom arm gets you closer to the conversation and


folds easily into the headband for a clean, modern look.
Focus while listening to music at work with stereo sound
and jump straight into virtual meetings via a Microsoft
Teams certified or UC optimized solution. Enjoy the
benefits of a portable, fold-flat audio solution designed
to keep you on the move and maximize your comfort
while you focus on business. If you have to rise to new
professional challenges and environments daily, the
ADAPT 200 helps you communicate and collaborate to
the best of your ability in style anywhere.

See more at eposaudio.com/adapt-200

Additional Benefits & Features


Up to 27 hours battery life Get a personalized fit
Reliable performance wherever and however With an adjustable, flexible headband
you work
Key Benefits & Features Avoid acoustic shock on calls
Jump straight into Teams meetings With EPOS ActiveGard® technology
Enjoy flexible connectivity and great audio Stay stylish with sleek design Via dedicated Microsoft Teams button
Connect wirelessly via Bluetooth® to two of Look good at work or on-the-go with Smart noise limiter
your favourite devices simultaneously and enjoy contemporary design and a boom arm that folds Optimal call clarity Enable noise limitation according to European
renowned stereo sound discreetly into the headband With noise-cancelling microphone to filter out and Australian standards via EPOS Connect
ambient noise
Maximize your comfort and productivity Extremely portable to keep you moving
With thick, soft, on-ear leatherette ear pads, With a smart fold-flat ear cup design and carry Enjoy EPOS Voice™ technology
enabling all-day comfort and passive noise pouch, simply pack up and move on to your next For a more natural listening experience
damping working task

Microsoft Teams certified and UC optimized


Certified for Microsoft Teams and optimized for UC
for a seamless user experience that boosts your
productivity
Comparison Overview ADAPT Headset Solutions 25

ADAPT 200 Series

ADAPT 260 ADAPT 261 ADAPT 231

Art. no. 1000882 1000897 1000896

Wearing style

Single-sided •
Double-sided • •
Headband • • •
On-the-ear • • •
Large leatherette ear pads • • •

Connectivity

Softphone/PC via USB-A •


Softphone/PC via USB-C • •
Mobile phone • • •
Tablet • • •
Multi-point connectivity* • • •

Microphone

Noise-cancelling microphone • • •
Hideable boom arm • • •

Features & technologies

In-line call control unit • • •


Optimized for calls & multimedia • • •
EPOS VoiceTM technology • • •
EPOS ActiveGard® technology • • •
USB-A dongle •
USB-C dongle • •
Carry pouch • • •
Noise at Work, (EU directive)** • • •

Unified Communications

Optimized for UC • • •
Microsoft Teams Certified*** • • •
* Connects to two actively paired Bluetooth® devices and eight devices in the pairing list, Bluetooth® 5.0
** In compliance with EU Noise at Work legislation. EU Noise at Work Directive (Directive 2003/10/EC)
*** Microsoft Teams Certification applies when USB-A/USB-C is connected to PC or Mac®
ADAPT Headset Solutions 27
ADAPT Headset Solutions 29

ADAPT
100 Series
Activate Your Potential

Work your way with a stylish, comfortable headset


designed for the demands of today’s hybrid workplace
with ANC and superior stereo sound. Enjoy an audio
tool that adapts seamlessly in the office, on-the-go, or
while working remotely.

Experience flexibility and comfort, with a discreet boom


arm design that folds neatly away into the headband
and plug and play device connectivity. Smart audio
technologies built into the headset enable a disruption
free workspace. EPOS Voice™ technology and a noise-
cancelling microphone optimize your speech and
enhance calls. ANC reduces background noise when
you need to concentrate, and stereo sound for music
while you work helps maintain your focus. With variants
optimized for UC and certified for Microsoft Teams you
can optimize your performance however and wherever
you work.

See more at eposaudio.com/adapt-100

Additional Benefits & Features


Easy to store and portable Optimize speech clarity
Thanks to an innovative fold-flat ear cup design With noise-cancelling microphone to filter out
and carry pouch ambient noise
Key Benefits & Features
Convenient noise limiter switch Enjoy a natural listening experience
Microsoft Teams certified and optimized for UC Plug and play device connectivity Via EPOS Connect limiting noise according With EPOS Voice™ technology
Get a seamless user experience from variants With the 3.5 mm jack USB-A or USB-C connectors, to European and Australian standards
optimized for UC and certified for Microsoft Teams versatile workers on the move and in the office get Personalize for a perfect fit
with a dedicated Teams button simple, reliable functionality One touch access to meetings With an adjustable, flexible headband
Via dedicated Microsoft Teams button
Call quality meets stylish design Enjoy enhanced comfort (Teams variants only) Protect from acoustic shock
Guarantee business grade communication with a Newly designed, large on-ear leatherette or foam With EPOS ActiveGard® technology
discreet boom arm, which folds away simply for a ear pads provide great comfort and noise damping
stylish look when out and about

Concentrate wherever you work


Thanks to ANC, comfortable ear pads and stereo
sound, you can focus without disruption whatever
your workspace
Comparison Overview ADAPT Headset Solutions 31

ADAPT 100 Series

ADAPT ADAPT ADAPT ADAPT ADAPT ADAPT ADAPT ADAPT ADAPT ADAPT ADAPT
160T ANC USB-C 165T USB II 165T USB-C II 165 USB II 165 USB-C II 135T USB-C II 135 USB-C II 160T USB II 160 USB II 130T USB II 130 USB II

Art. no. 1000221 1000902 1000906 1000916 1000920 Art. no. 1000904 1000918 1000901 1000915 1000899 1000913

Wearing style Wearing style

Single-sided Single-sided • • • •
Double-sided • • • • • Double-sided • •
Headband • • • • • Headband • • • • • •
On-the-ear • • • • • On-the-ear • • • • • •
Large leatherette ear pads • • • • • Large leatherette ear pads • •
Large acoustic foam ear pads Large acoustic foam ear pads • • • •

Connectivity Connectivity

Softphone/PC via USB-A • • Softphone/PC via USB-A • • • •


Softphone/PC via USB-C • • • Softphone/PC via USB-C • •
Mobile phone via 3.5 mm jack • • • • Mobile phone via 3.5 mm jack • •
Tablet via 3.5 mm jack • • • • Tablet via 3.5 mm jack • •

Microphone Microphone

Noise-cancelling microphone • • • • • Noise-cancelling microphone • • • • • •


Hideable boom arm • • • • • Hideable boom arm • • • • • •

Features & technologies Features & technologies

Active Noise Cancellation (ANC) • Active Noise Cancellation (ANC)

In-line call control unit • • • • • In-line call control unit • • • • • •


Optimized for calls & multimedia • • • • • Optimized for calls & multimedia • • • • • •
EPOS ActiveGard® technology • • • • • EPOS ActiveGard® technology • • • • • •
Carry pouch • • • • • Carry pouch • •
Noise at Work, (EU directive)** • • • • • Noise at Work, (EU directive)* • • • • • •

Unified Communications Unified Communications

Optimized for UC • • • • • Optimized for UC • • • • • •


Microsoft Teams Certified*** •* • Microsoft Teams Certified** • • •
Certified with Chromebook Certified with Chromebook

* Pending certification
** In compliance with EU Noise at Work legislation. EU Noise at Work Directive (Directive 2003/10/EC) * In compliance with EU Noise at Work legislation. EU Noise at Work Directive (Directive 2003/10/EC)
*** Microsoft Teams Certification applies when USB-A/USB-C is connected to PC or Mac® ** Microsoft Teams Certification applies when USB-A/USB-C is connected to PC or Mac®
Comparison Overview ADAPT Headset Solutions 33

ADAPT Presence Series

ADAPT
Presence
ADAPT Presence Grey UC

With ADAPT Presence you get the best of both Art. no. 1000660
worlds: You get the benefit of superb sound and
your listener gets to hear you clearly – no matter Wearing style
wheare you’re calling from. Single-sided headset •

ADAPT Presence intelligently adapts to different


Ear hook or ear sleeve •
environments with its 3-digital noise-cancelling Headband [•]
microphones that work seamlessly together with
EPOS’ advanced Own-Voice-Detector, SpeakFocus™ Connectivity

and WindSafe™ technologies to ensure crystal clear Softphone/PC •


audio wherever. From a noisy office, through a windy
Mobile phone •
car-park to your car, Presence takes background
noise in its stride and adapts seamlessly to give the Tablet •
consistent listening experience that professional Multi device connectivity* •
communication demands.
Microphone

3 digital noise-cancelling microphones •


See more at eposaudio.com/adapt-presence
Features & technologies

Advanced Own-Voice-Detector •
SpeakFocus™ technology •
WindSafe™ technology •
EPOS ActiveGard® technology •
Key Benefits & Features USB-A dongle •
Hear and be heard. Wherever.
Additional Benefits & Features Carry case •
Best in class 3-digital noise-cancelling
microphones and noise filtering technologies. Convenient storage – carry case for headset, Charger stand [•]
dongle and USB charging cable
Longest talk time Unified communications
Up to 10 hours’ narrowband and 8 hours’ Multi-connectivity – seamlessly switch between
wideband call time between charges. PC/softphone and mobile calls
Optimized for UC •
Skype for Business Certified •
Call handling made easy Increased range – up to 25 meters depending
Intuitive on/off and answer/end function with on device and environment
sliding microphone boom arm.
Lightweight iconic design – looks as good
Increased comfort as it sounds
A flexible choice of wearing styles and optional
headband.

Voice controlled
Tap into into Siri and Google Assistant and be
online at the touch of a button.
[•] Available as optional accessories. ADAPT Presence headband (Art. no. 506476), CH 20 MB headset charger stand (Art. no. 506039)
* Connects up to two devices at the same time
ADAPT
Solutions
Comparison Guide
Comparison Guide ADAPT Headset Solutions 37

ADAPT 160T ANC USB-C

ADAPT 130T USB-C II


ADAPT 165T USB-C II
ADAPT Solutions

ADAPT PRESENCE

ADAPT 165 USB-C II

ADAPT 135 USB-C II

ADAPT 160T USB II


ADAPT 165T USB II

ADAPT 130T USB II


ADAPT 160 USB II

ADAPT 130 USB II


ADAPT 165 USB II
ADAPT 560 II

ADAPT 561 II
ADAPT 660

ADAPT 360
ADAPT 661

ADAPT 361

ADAPT 260

ADAPT 261

ADAPT 231
GREY UC
Headset category Headset category

Wireless Bluetooth headset


®
• • • • • • • Wireless Bluetooth® headset • • •
Wired headset Wired headset • • • • • • • • • • •
Connectivity Connectivity

via Bluetooth® • • • • • • • via Bluetooth® • • •


via USB-A • • • via USB-A • • • • • • •
via USB-C • • • via USB-C • • • • • • •
via 3.5 mm jack • • • • via 3.5 mm jack • • • • •
Multi-point connectivity* • • • • • • • Multi-point connectivity* • • •
Devices Devices

Softphone/PC • • • • • Softphone/PC • • • • • • • • • • • • • •
Mobile phone • • • • • • • Mobile phone • • • • • • • •
Tablet • • • • • • • Tablet • • • • • • • •
Microphones Microphones

3 digital MEMS beamforming microphones • • • 3 digital MEMS beamforming microphones

2 beamforming MEMS microphones • • • • 2 beamforming MEMS microphones

Noise-cancelling microphone Noise-cancelling microphone • • • • • • • • • • • • • •


Hideable boom arm • • Hideable boom arm • • • • • • • • • • • • • •
Features & technologies Features & technologies
Adaptive Active Noise Cancellation (ANC) • • Adaptive Active Noise Cancellation (ANC)
Hybrid Active Noise Cancellation (ANC) • • Hybrid Active Noise Cancellation (ANC)
Feedback Active Noise Cancellation (ANC) • • Feedback Active Noise Cancellation (ANC) •
EPOS ActiveGard technology
®
• • • • • • • EPOS ActiveGard® technology • • • • • • • • • • • • • •
SpeakFocus™ technology • • • SpeakFocus™ technology
WindSafe™ technology • • • WindSafe™ technology
TalkThroughTM technology • • • • • • TalkThroughTM technology
In-line call control unit In-line call control unit • • • • • • • • • • •
Multimedia • • • • • • Multimedia • • • • • • • • • • • • • •
USB-A dongle • • • • USB-A dongle •
USB-C dongle • • • USB-C dongle
Noise at Work, (EC directive)** • • • • • • Noise at Work, (EC directive)** • • • • • • • • • • • • • •
Software upgrade support • • • • • • • Software upgrade support

Wearing style Wearing style


Single-sided headset • Single-sided headset • • • • •
* Connects up to two
Double-sided headset • • • • • • Double-sided headset • • • • • • • • •
devices at the same time
Ear hook or ear sleeve • Ear hook or ear sleeve
** In compliance with EU Noise at
Work legislation. EU Noise at Work Headband • • • • • • • Headband • • • • • • • • • • • • • •
Directive (Directive 2003/10/EC)
*** Microsoft Teams certification
Over-the-ear • • • • Over-the-ear
applies when USB-A/USB-C On-the-ear • • On-the-ear • • • • • • • • • • • • • •
dongle or cable is connected to
PC or Mac®. In-ear • In-ear
(•) Pending certification
Unified communications Unified communications
Google Meet and Voice certified
(560, 460, 360)
Optimized for UC • • • • • • • Optimized for UC • • • • • • • • • • • • • •
Microsoft Teams*** • • • • • • Microsoft Teams*** • • • • • • • • •
Alcatel Lucent certified
(660, 560, 460, 360) Google Meet and Voice Certified • • • • Google Meet and Voice Certified

All EPOS Communi­cations headsets Alcatel Lucent Certified • • • • • • Alcatel Lucent Certified
are covered by a 2-year international
Certified with Chromebook Certified with Chromebook
warranty for maximum peace of mind.
Our Sound
Technologies
Innovation You Can Hear
EPOS
Technology
We divide our technologies into 3 subcategories: EPOS AITM, EPOS SoundTM and
EPOS Voice™ to ensure a clear understanding of our technical spectrum at all
ends. Our technologies span over the range of Artificial Intelligence to Sound
Experience and Microphone Performance.

EPOS AI™ – Creates an optimized audio experience


Through our commitment to exploring the Power of Audio we have developed an
optimized audio experience that pushes your communication further and boosts
your ability to succeed. With our user in mind, we implemented EPOS AI™ - a
machine learning system embedded in EPOS audio devices that processes audio
and takes decisions independently. By interacting with advanced beamforming and
noise reduction algorithms, this system enables the device to automatically adapt
to your speech while studying your sound environment. The technology within
EPOS AI™ then successfully reduces the ambient sounds in your environment, thus,
transmitting your speech loud and clear to your listener – where it matters most.

We aim to stay at the forefront of what is technically possible. With the ADAPT 660
we have launched the first edge AI based headset in the entire UC space, thus
laying the groundwork to be pioneers within audio technology.

EPOS Sound™ – Sound as if you were right there


EPOS Sound™ makes the most out of your premium audio device by delivering
a natural listening experience. Through continuous monitoring of ambient sound
and varying noise levels, our technology helps you concentrate while taking
care of your hearing: creating an augmented and immersive audio experience
that sounds as if you are speaking to someone face-to-face or are right there in
the same environment. No matter where you are. What’s more, you can listen to
your teammates or keep an ear out for announcements without removing your
headset. For more focus, block out background noise with ease and enjoy the
benefits of EPOS Sound™ – while watching your performance and energy levels
rise.

EPOS Voice™ – Be understood in any environment


EPOS Voice™ improves your speech intelligibility and provides for a better
conversation by creating an acoustic lens to focus on your speech. Through
removing remaining noise disturbances, it ensures a more natural reproduction
of the human voice. EPOS Voice™, furthermore, recognizes your environment
in order to eliminate unpleasant background noise to clarify your sound picture.
Making sure you can be heard no matter where you are – for the ultimate audio
experience. With optimal control of noise levels, this technology allows for an
effortless use of your digital voice assistants anytime, anywhere.
EPOS Technology 43

EPOS VoiceTM EPOS ActiveGard®


Technology Technology
The Natural Listening Experience Hearing Protection

Sound burst

ActiveGard® Compressing

For the best possible communication nuances contained in spoken conversation; During the course of a day, headset users To safeguard users, all EPOS headsets for
between caller and listener, EPOS VoiceTM for the listener, a noise-cancelling microphone may be exposed to seldom, but hazardous contact center and office environments are
technology uniquely enhances the most sends the clearest signal to improve speech incoming noises that can be dangerous to equipped with innovative EPOS ActiveGard®
important frequencies and details of the intelligibility. In combination this results in their hearing. Technically referred to as a technology.
human voice. For the caller, sound is crisper better, more natural sounding conversations sound burst, this can potentially cause
and clearer, allowing them to hear the where no important details are lost. long-lasting damage to the human ear.

Play sound Play sound Play sound Play sound


without with without with
EPOS VoiceTM EPOS VoiceTM EPOS ActiveGard® EPOS ActiveGard®

Please be warned that the sound without EPOS ActiveGard® can be extremely high.
We recommend the volume should be set low when playing.
EPOS Technology 45

SpeakFocus™ WindSafe™
Technology Technology
The ADAPT Presence and ADAPT 600 Series
headsets automatically adapt to environmental
differences to deliver the best sound possible
with the help of SpeakFocus™ and WindSafe™
technologies.

Speak Wind
Voice Noise

Focus ™
Safe ™

You never know when that important call will – your voice – to deliver a calm, steady sound Wind noise can make it hard to hear what to ensure the clearest possible sound is sent
come. Be confident that wherever you take it picture, which enhances voice intelligibility for people are saying on the phone. However, to your listener. By choosing the best mix
– on the road, on the street or in the check- listeners. it’s the sender that causes the problem not of three microphones and processing the
in queue, your voice can be clearly heard. the receiver. Even the best microphones sound, WindSafe™ technology finds the best
SpeakFocus™ technology focuses on your SpeakFocus™ technology ensures that your can suffer during breezy conditions, making way to balance and enhance the user’s voice
voice to deliver a crystal clear sound that listener receives all the important details sound and voices indistinct and difficult to when speaking outside in windy conditions.
enhances speech intelligibility for your listeners. of your call to reduce misunderstandings understand. With WindSafe™ technology,
– no matter where you are calling from. you can be sure that your listener won’t
The unique 3 digital microphone system The technology zooms in on your voice, be troubled by wind noise and that your
in the ADAPT Presence and ADAPT 660 works in all sound environments and adapts message gets through, no matter what the
headsets focuses on the target sound intelligently whatever the environment. weather forecast says.
WindSafe™ technology reduces wind noise

Play sound Play sound Play sound Play sound


without with without with
SpeakFocus™ SpeakFocus™ WindSafe™ WindSafe™
ADAPT Headset Solutions 47

EPOS Digital Solutions


Empower Your Business Anywhere
Save valuable time and make life simpler and smarter for your IT
department, your business and your colleagues. By keeping you in
touch with all your EPOS devices, EPOS Manager puts you in control
of your company’s UC environment in three key areas:

Asset Management
Get the overview
See all your devices on the dashboard; from headsets to speakerphones
and even non-EPOS devices. All users are registered in the system, which
shows both active and inactive devices – who is using which device and
how they are being used. Simply reallocate redundant resources to boost
productivity. Reports on usage and firmware compliance keep you in
complete control of company assets.

Update Management
Less downtime, more convenience
A flexible and cost-effective way to get the latest firmware updates to all
your organization’s EPOS devices, whenever it’s convenient for you and your
end-users. Push new updates to an unlimited number of devices across EPOS Manager EPOS Connect
your organization from one simple dashboard. Schedule your automated
for IT Administrators for Headset and
updates to cause minimum downtime and disruption to your company’s
workflow. Webcam Users
EPOS Manager has been developed for
companies with a need to control their UC EPOS Connect is the client application
environment in a fast and secure way. By running in the background on the headset
Configuration Management installing the client application, EPOS Connect, or video user’s PC. The solution ensures that
Easy for you, easy for end-users on your end users’ PCs, you gain a complete EPOS work seamlessly with various leading
The centralized configuration option allows all settings to be controlled from overview of all deployed devices and access softphones and give you access to the latest
the IT department, ensuring that headset user’s experience a simple plug to new updates and settings. firmware updates and personalized settings.
and play solution. You can centrally push configurations or lock specific
specifications on EPOS devices to comply with regulatory compliance For companies with several locations, it’s EPOS Connect is uniquely configured
settings for specific groups or individuals. possible to manage, update and control to either work together with a signed-up
settings for all end-users in the entire company account on EPOS Manager or as a
organization. For improved security, all stand-alone application for smaller companies
communication and data are encrypted and or personal use.
no sensitive data is stored.
Designed to be simple to use, the application
The resulting simplification of the asset, allows EPOS headset, video and speakerphone
update and configuration management gives users to enhance and personalize their
great savings in both time and money. experience and productivity simply and quickly.
Service and
Support
We’ve got you covered

UK
UK, IRE

Denmark (HQ)
Northern Europe, Benelux, Spain,
US Italy, Eastern Europe, Sth. Africa
US, CA, LatAm

India
India
Germany
DACH Singapore
Southeast Asia, Hong Kong
China, Japan

Experience
France
France Australia
Australia

EPOS
New Zealand

Try our audio solutions first hand

On-premise support Additional support services: The EPOS professional trial program gives
Have our highly skilled support team - 2 years full warranty on all devices you the opportunity to test and experience
come on site for troubleshooting - More than 600 help tools our range of headsets and speakerphones
- Quick guides, manuals, before you decide on the best choice
Remote support how-to videos, articles for your office, contact center or Unified
Receive support remotely and at any time Communication solution.
to identify and solve your issues Find out more:
eposaudio.com/enterprise/support eposaudio.com/try
Round-the-clock, Monday to Saturday
E-mail:
Request support: [email protected]
eposaudio.zendesk.com/hc/requests/new
Glossary
Sound Quality Noise at Work Limiter Double-sided headsets delivers calls in quality sound while
Bluetooth®
SpeakFocus™ technology ensures that your listener Directive 2003/10/EC The objective of this Directive is to lay reducing background noise – ideal for contact centers, where
Frequency 2.4 GHz
receives all the important details of your call to reduce down minimum requirements for the protection of workers you need to focus solely on your caller.
misunderstandings – no matter where you are calling from. from risks to their health and safety arising or likely to arise Range Typical office environment: Up to 25 m/82 ft*
Line of sight: Up to 100 m/328 ft
The technology zooms in on your voice, works in from exposure to noise and in particular the risk to hearing. Wireless Technologies
all sound environments and adapts intelligently whatever The Directive defines the physical parameters that serve Bluetooth® technology is a global radio transmission Connectivity Mobile phone, tablet and/or PC (via dongle)

the environment – for instance in the car, in the office, as risk predictors, such as peak sound pressure, daily noise standard, which supports the application of a wide range * device dependent

at a seminar or at the airport. exposure level and weekly noise exposure level. It sets of wireless electronic devices. The technology connects
exposure limit values and exposure action values in respect devices over a distance of up to 100 meters in line of sight,
WindSafe™ technology reduces wind noise to ensure the to the daily and weekly noise exposure level as well as peak depending on the Bluetooth® class and device.
clearest possible sound is sent to your listener. By choosing sound pressure. The exposure action value is fixed at 80
the best mix of three microphones and processing the decibels (lower value) and 85 decibels (upper value).
sound, WindSafe™ technology finds the best way to balance Source: www.osha.europa.eu/en/legislation/directives/82
and enhance the user’s voice when speaking outside in
windy conditions. Unified Communications
UC Optimized means that headsets and speakerphones are
TalkThroughTM Technology gives you the option of being compatible with major Unified Communications platforms and
able to listen to your colleagues or keep an ear open for softphone brands. Unified Communications brings together
announcements – without removing your headset. a company’s voice, text and video based communication
under one unified solution. The advantages of a Unified Choose the
Right Headset
Wideband audio technology operates in the extended Communications solution include enhanced overall efficiency
frequency range of 150–6800 Hz and offers higher quality of a business through increased productivity and mobility,
speech transmission than narrowband. To be able to use resulting in a positive return on investment.
wideband, all components of the communication line must
support this standard (PPX, mobile network operator etc.). Skype for Business Certified means that products are You need your device to work seamlessly with your Device/Connectivity
certified for Skype for Business. Headset and speakerphones headset. It's that simple. EPOS headsets are designed
Noise-cancellation technology is incorporated in our have been fully tested to ensure compatibility with Skype to cover every possibility. 
Softphone/Mobile phone/PC - Connection
microphones to reduce background noise, filter out for Business and Microsoft® Office 365. You can simply via USB-A/USB-C cable or USB dongle
disturbing ambient noise and enable crystal clear telephone answer or end calls, adjust volume, or mute calls through Check our headset compatibility guide at: (Bluetooth®) to Microsoft Windows or
conversations. On certain models in our the headset or speakerphone’s call control features. eposaudio.com/compatibility Apple Mac OS
range we offer ultra-noise cancelling microphones,
which are able to improve voice transmission in particularly Microsoft Teams Microsoft Teams Ceritified means that 
Desk phone - Connection via multiple
noisy environments. products are certified for Microsoft for Teams. Headset types of cables
and speakerphones have been fully tested to ensure
Hearing Protection compatibility with MS Teams. Mobile phone - Connection via
EPOS ActiveGard® hearing protection technology protects Bluetooth® or 3.5 mm jack cable
users from the potential danger of acoustic injury from Wearing style
unexpected and sudden sound bursts on the line. EPOS Single-sided headsets are ideal for situations where you
ActiveGard® is like a fast-acting intelligent volume control. need to both hear your caller clearly, and pay attention to Tablet - Connection via Bluetooth®,
If an incoming signal rises to a level that is harmful to what’s going on around you. 3.5 mm jack cable or USB depending
your hearing, it is instantly reduced to a lower, and more on tablet.
comfortable level. When the sound level returns to normal,
the volume returns to the original level. 
Telecoil - Works with all standard
telecoil-equipped hearing aids.
03.2023_ 1 0306 9 8 078
THE POWER OF AUDIO

EPOS Group A/S


Industriparken 27
2750 Ballerup, Denmark
eposaudio.com

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