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Credit Card Customers Python - Data Project

A bank manager wants to predict which credit card customers will cancel their accounts to improve customer retention. The data science project involves analyzing customer data to determine the percentage of customers who churn, their average income by gender and churn status, and relationships between education level, income level, credit limit, customer inactivity, and other attributes to identify patterns related to churn.

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Donald Ndubuokwu
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64 views

Credit Card Customers Python - Data Project

A bank manager wants to predict which credit card customers will cancel their accounts to improve customer retention. The data science project involves analyzing customer data to determine the percentage of customers who churn, their average income by gender and churn status, and relationships between education level, income level, credit limit, customer inactivity, and other attributes to identify patterns related to churn.

Uploaded by

Donald Ndubuokwu
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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PYTHON – DATA PROJECT

Credit Card Customers

Description:

A manager at the bank is disturbed with more and more customers leaving their credit card
services. They would really appreciate if one could predict for them who is gonna get churned
so they can proactively go to the customer to provide them better services and turn customers'
decisions in the opposite direction

**delete last two columns


**use pivot tables to display some data

Questions:
1. What % of their customer are churned
2. Average customer income
- By Gender
- Churn
3. Education level and credit cards
4. Income level and credit limit
5. Card colour and …
- Credit limit
6. Month inactive and months on both – maybe a % =
7. Something on utilisation – maybe, income or credit limit
8. Average age of credit card holder for male and female
9.

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